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SHOULD IMMEDIATELY RETURN THE PRODUCT IN ITS ENTIRETY TO ITS PLACE OF PURCHASE FOR A REFUND. Motorola grants to You a non-exclusive license to use the SOFTWARE in the manner described in the docu- mentation associated with the product. Motorola retains ownership of the SOFTWARE including all patent, copyrights, and other intellectual property rights.
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Document History The following major changes have been implemented in this manual since the previous edition: Edition Description Date 6881094C00-O Initial edition Mar 2001 6881094C00-B Updated model charts for UHF Band 1, UHF Band 2 and Jan 2007 VHF bands for EX560•XLS. Added Disassembly and Reassembly, Mechanical View and Parts List for EX560•XLS.
Front Cover from Chassis Disassembly .............. 3-5 3.7.2 Chassis Assembly Disassembly................3-7 3.7.3 Speaker, Microphone, and Universal Connector Flex Disassembly ....3-8 3.7.4 Controller Board Disassembly................3-9 3.7.5 Control Top Disassembly ..................3-9 EX500 Radio Reassembly — Detailed ..............3-9 3.8.1 Control Top Reassembly..................3-9...
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3.8.2 Speaker, Microphone, and Universal Connector Flex Reassembly ....3-9 3.8.3 Chassis Assembly Reassembly ................ 3-10 3.8.4 Chassis and Front Cover Reassembly.............. 3-10 EX600 / EX600•XLS Radio Disassembly and Reassembly — General ....3-11 3.10 EX600 / EX600•XLS Radio Disassembly — Detailed ..........3-11 3.10.1 Front Cover from Chassis Disassembly............
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3.16.1 EX500 Exploded View and Parts List..............3-33 3.16.2 EX560•XLS Exploded View and Parts List............3-35 3.16.3 EX600 / EX600•XLS Exploded View and Parts List .......... 3-37 3.17 Service Aids ......................3-39 3.18 Test Equipment ....................3-40 3.19 Programming/Test Cable ..................3-41...
Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 68P81095C98) to ensure compliance with RF energy exposure limits. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site which lists approved accessories: http://www.motorola.com/cgiss/index.shtml.
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viii Safety and General Information Notes...
In instances where the product is covered under a “return for replacement” or “return for repair” warranty, a check of the product should be performed prior to shipping the unit back to Motorola. This is to ensure that the product has been correctly programmed or has not been subjected to damage outside the terms of the warranty.
Some replacement parts, spare parts, and/or product information can be ordered directly. If... It Means That... A complete Motorola part number is assigned to The part is available from AAD. the part, and it is not identified as Depot ONLY No part number is assigned The part is not normally available from Motorola.
Technical support is available to assist the dealer/distributor in resolving any malfunction which may be encountered. Initial contact should be by telephone to Customer Resources wherever possible. When contacting Motorola Technical Support, keep the product model number and the unit’s serial number handy.
Power Physical Channel Feature Model Model Protocol Unit Series Band Level Packages Spacing Level Revision Package 4-5W EX500 Program- Conven- EX500 (136- No display mable tional 174MHz) EX600 / UHF1 EX600 / EX600•XLS (403- EX600•XLS Full Keypad 470MHz) with display...
Do not disassemble an FMRC Approved Product unit in any way that exposes WARNING: the internal electrical circuits of the unit. Radios must ship from the Motorola manufacturing facility with the hazardous atmosphere capability and FM Approval labeling. Radios will not be “upgraded” to this capability and labeled in the field.
REPAIRS FOR MOTOROLA PRODUCTS WITH FMRC APPROVAL ARE THE RESPONSIBILITY OF THE USER. You should not repair or relabel any Motorola- manufactured communication equipment bearing the FMRC Approval label (“FMRC Approved Product”) unless you are familiar with the current FMRC Approval standard for repairs and service (“Class Number 3605”).
Repair of FMRC Approved Products 2.2.3 Do Not Substitute Options or Accessories The Motorola communications equipment certified by Factory Mutual is tested as a system and consists of the FM Approved portable, FM Approved battery, and FM Approved accessories or options, or both.
Chapter 3 Maintenance Introduction This chapter provides details about the following: Preventive maintenance (inspection and cleaning) • Safe handling of CMOS and LDMOS devices • Disassembly and reassembly of the radio • Repair procedures and techniques • Preventive Maintenance The radios do not require a scheduled preventive maintenance program; however, periodic visual inspection and cleaning is recommended.
• Ground the working surface of the service bench to protect the CMOS device. We recommend using the Motorola Static Protection Assembly (part number 0180386A82), which includes a wrist strap, two ground cords, a table mat, and a floor mat.
When damaged parts are replaced, identical parts should be used. If the identical replacement part is not locally available, check the parts list for the proper Motorola part number and order the part from the nearest Motorola Communications parts center listed in section 1.2.3 on page 1-2 of this manual.
• If a unit requires more complete testing or service than is customarily performed at the basic level, send this unit to a Motorola Authorized Service Center. (See Chapter 1 for a list of authorized service centers.) The following disassembly procedures should be performed only if necessary: Chassis Assembly and Disassembly •...
EX500 Radio Disassembly — Detailed EX500 Radio Disassembly — Detailed 3.7.1 Front Cover from Chassis Disassembly 1. Turn off the radio. 2. Remove the battery: Pull down on the two battery-release buttons. With the buttons pulled down, the top of the battery will fall from the radio.
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EX500 Radio Disassembly — Detailed 5. Separate the chassis from the internal electronics front cover assembly as follows: Insert a small, flat blade screwdriver, or similar instrument, in between the thin retaining wall and the chassis at the bottom of the radio. Do not mar the O-ring sealing area on the housing.
EX500 Radio Disassembly — Detailed 7. Lift the latches on the main circuit board to release the flexes from their connectors. Flex Connector Latch Figure 3-4 Unlatch Flex Connectors 3.7.2 Chassis Assembly Disassembly Use a Philips head screwdriver to remove the four screws holding the main board to the chassis.
EX500 Radio Disassembly — Detailed retainers for reassembly. 3. Remove the O-ring. 4. Slide off the ground contact from the top corner boss of the radio chassis. 3.7.3 Speaker, Microphone, and Universal Connector Flex Disassembly 1. Turn the screw at the bottom of the dustcover counterclockwise with your fingers. Lift the dustcover out of its pocket.
EX500 Radio Reassembly — Detailed 6. After the universal connector tail of the speaker-microphone assembly is removed, the assembly can be completely removed. If it is necessary to replace the speaker or microphone, or both, do it while the flex circuit is removed from the front cover. When reassembling the microphone in its boot, make sure the microphone port faces the round hole in the bottom of the boot.
3-10 EX500 Radio Reassembly — Detailed 3. Replace the universal connector escutcheon. Make sure that all the connector openings align with the gold pads on the flex circuit. 4. Peel off the adhesive liner on the speaker rubber. 5. Align the top notch in the speaker at the twelve o’clock position with the tab on the front cover.
Torx T6 screwdriver If a unit requires more complete testing or service than is customarily performed at the basic level, send this unit to a Motorola Authorized Service Center. (See Chapter 1 for a list of authorized service centers.) The following disassembly procedures should be performed only if necessary: •...
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3-12 EX600 / EX600•XLS Radio Disassembly — Detailed Remove the battery from the radio. Battery Release Buttons Figure 3-9 Battery Removal 3. Remove the antenna. 4. Pull the volume and channel selector knobs off of their shafts. Knobs Figure 3-10 Knob Removal Both knobs slide on and off.
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EX600 / EX600•XLS Radio Disassembly — Detailed 3-13 Slowly pry the bottom of the chassis from the cover by pushing the chassis opener (part number 6680702Z01) down, and prying the handle of the tool over and behind the base of the radio. This prying action forces the thin inner plastic wall toward the base of the radio, releasing the two chassis base tabs.
3-14 EX600 / EX600•XLS Radio Disassembly — Detailed 3.10.2 Chassis Assembly Disassembly Use a Philips head screwdriver to remove the four screws holding the main board to the chassis. M2x4 Philips screws Main Board O-ring Retainers on chassis slots (4 position) Chassis O-ring Figure 3-13 Remove Main Board from Chassis...
EX600 / EX600•XLS Radio Disassembly — Detailed 3-15 3. Pull the rubber microphone boot from its seated position. Unless you are replacing the microphone, leave it in the boot. The speaker-microphone assembly flex circuit goes through the front cover wall to the out- NOTE side wall.
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3-16 EX600 / EX600•XLS Radio Disassembly — Detailed 2. Remove the controller board, display module, and keypad. Figure 3-15 Removing the front cover Retainer Catches Retainer Controller Board Flex Circuit Display Module Keypad Front Cover Figure 3-16 Removing the retainer, controller board, display module, and keypad from the radio body...
EX600 / EX600•XLS Radio Reassembly — Detailed 3-17 3.10.5 Control Top Disassembly 1. To remove the control top assembly, place a screwdriver next to the antenna boss, and pry it against the control top escutcheon. This will lift the control top escutcheon away from its double-sided adhesive.
Torx T6 screwdriver If a unit requires more complete testing or service than is customarily performed at the basic level, send this unit to a Motorola Authorized Service Center. (See Section 1 for a list of authorized service centers.) The following disassembly procedures should be performed only if necessary: •...
EX560•XLS Radio Disassembly — Detailed 3-19 3.13 EX560•XLS Radio Disassembly — Detailed 3.13.1 Front Cover from Chassis Disassembly Turn off the radio. Remove the battery: Pull down on the two battery-release buttons. With the buttons pulled down, the top of the battery will fall from the radio. Remove the battery from the radio.
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3-20 EX560•XLS Radio Disassembly — Detailed Separate the chassis from the internal electronics front cover assembly as follows: Insert a small, flat-blade screwdriver, or similar instrument, in between the thin retaining wall and the chassis at the bottom of the radio. Do not mar the O-ring sealing area on the housing.
EX560•XLS Radio Disassembly — Detailed 3-21 Lift the latches on the main circuit board to release the flexes from their connectors. Flex Connector Latch Figure 3-21 Unlatch Flex Connectors 3.13.2 Chassis Assembly Disassembly Use a Torx T6 screwdriver to remove the four screws holding the main board to the chassis. M2X4 Torx-6 Screws O-ring Main Board...
3-22 EX560•XLS Radio Disassembly — Detailed Remove the six small O-ring retainers from their slots in the chassis. Note the alignment of the retainers for reassembly. Remove the O-ring. 3.13.3 Speaker and Microphone Disassembly Turn the screw at the bottom of the dustcover counterclockwise with your fingers. Lift the dustcover out of its pocket.
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EX560•XLS Radio Disassembly — Detailed 3-23 Remove the controller board, display module, and keypad. Flat Head Screwdriver Figure 3-24 Removing the Retainer from the Radio Body Keypad Retainer Controller Board Display Module Main Keypad Figure 3-25 Removing the Keypad Retainer and Other Boards from the Radio Body...
3-24 EX560•XLS Radio Reassembly — Detailed 3.13.5 Control Top Disassembly To remove the control top assembly, place a screwdriver next to the antenna boss, and pry it against the control top escutcheon. This will lift the control top escutcheon away from its double-sided adhesive.
EX560•XLS radios. 3.15.1 Servicing EX560•XLS radios shipped from the Motorola factory have passed vacuum testing and should be capable of restoring the watertight integrity of the radio. CAUTION: It is strongly recommended that the maintenance of the radio be deferred to qualified ser- vice personnel and service shops.
3-26 Ensuring Radio Immersibility testing (troubleshooting) for water leaks if the vacuum check fails. The specialized test equipment is needed to perform the vacuum check and pressure testing, if required. 3.15.4 Vacuum Pump Kit NLN9839 The vacuum pump kit includes a vacuum pump with gauge, and a vacuum hose. A connector fitting (part number 5871134M01) and fitting seal (part number 3271133M01) pump connector, which must be ordered separately, connects the vacuum hose to the radio’s chassis.
Ensuring Radio Immersibility 3-27 Remove the Battery Contact Seal from the Battery Contact on Main Board. Inspect the Battery Contact on Main Board and surrounding areas for foreign material that might prevent the Battery Contact Seal from sealing properly. Install a new Battery Contact Seal; discard the old Seal. Reassemble the housing.
3-28 Ensuring Radio Immersibility To conduct the pressure test: Screw the pump connector (with fitting seal) into the tapped hole in the chassis. Attach one end of the pressure hose to the pump connector and the other end to the pressure pump.
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Ensuring Radio Immersibility 3-29 Install a new main seal O-ring around the chassis assembly. Install a new housing assembly to the radio. Inspect the main seal for proper seating. Observe carefully to ensure that the main seal O-ring is not pinched between the housing and the chassis interface.
3-30 Ensuring Radio Immersibility 3.14 "EX560•XLS Radio Reassembly — Detailed" on page 3-24.) Inspect the main seal O-ring for proper seating. Observe carefully to ensure that the main seal O-ring is not pinched between the housing and the chassis. IMPORTANT: Both Breathing Vent Label (3371478L01) and Breathing Vent Membrane (3271570L01) need to be replaced after vacuum test, pressure test or water leakage troubleshooting.
Mechanical Views and Parts Lists 3-33 3.16 Mechanical Views and Parts Lists 3.16.1 EX500 Exploded View and Parts List Figure 3-29 EX500 Radio Exploded View...
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3-34 Mechanical Views and Parts Lists Table 3-1 EX500 Radio Parts List Motorola Part Item Description Number See Chapter 7 Antenna JMLN4638_ Dust Cover 1385905Z01 Universal Connector Seal 0302020P03 Screw for Dust Cover HKLN4054 EX500 Name Plate 6102001P10 Light Pipe...
Mechanical Views and Parts Lists 3-35 3.16.2 EX560•XLS Exploded View and Parts List Figure 3-30 EX560•XLS Radio Exploded View...
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3-36 Mechanical Views and Parts Lists Table 3-2 EX560•XLS Radio Parts List Motorola Part Item Description Number Motorola Part Item Description Number 1405307X01 Insulator, Kapton Antenna 4271514L02 Retainer, Speaker Chapter 7 0386104Z03 Screws 3680529Z01 Knob, Volume 4271526L01 Retainer, Keypad 3680530Z02...
Mechanical Views and Parts Lists 3-37 3.16.3 EX600 / EX600•XLS Exploded View and Parts List Figure 3-31 EX600 / EX600•XLS Radio Exploded View...
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3-38 Mechanical Views and Parts Lists Table 3-3 EX600 / EX600•XLS Radio Parts List Motorola Part Item Description Number Motorola Part Item Description Number 0386104Z01 Chassis Screw See Chapter Antenna 1480503Z01 Backup Battery Boot 6080656Z01 Battery Backup 3680529Z01 Volume Knob...
The recommended service aids for the EX500, EX600, EX560•XLS and EX600•XLS radios are listed in Table 3-4. While all of these items are available from Motorola, most are standard shop equipment items and any equivalent item capable of the same performance may be substituted for the item listed.
3-40 Test Equipment 3.18 Test Equipment Table 3-5 lists test equipment required to service the EX500, EX600, EX560•XLS and EX600•XLS radios and other two-way radios. Table 3-5 Recommended Test Equipment Motorola Part No. Description Characteristics Application R2000, R2400, Service Monitor...
Programming/Test Cable 3-41 3.19 Programming/Test Cable Figure 3-32 Programming/Test Cable Figure 3-33 Pin Configuration of the Side Connector...
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3-42 Programming/Test Cable TO RADIO TO RADIO To RIB Box To Test Box UNIVERSAL TEST SET (25 position female connector) (25 position male connector) CONNECTOR RLN4460 EXT SPKR + EXT SPKR - AUDIO - AUDIO + EXT MIC OPT SEL 2 MIC AUDIO OPT SEL 1 RX DATA...
Chapter 4 Transceiver Performance Testing Introduction These radios have been manufactured to meet published specifications through their manufacturing process, with the use of laboratory-quality test equipment of highest accuracy. The recommended field service equipment approaches the accuracy of the manufacturing equipment with a few exceptions.
Test Mode Test Mode 4.3.1 RF Test Mode When the radio is operating in its normal environment, the radio’s microcontroller controls the RF channel selection, transmitter key-up, and receiver muting. However, when the unit is on the bench for testing, alignment or repair, it is removed from its normal environment. It cannot receive commands from its system and, therefore, the internal microcontroller will not key the transmitter nor unmute the receiver.
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Test Mode Table 4-3 Test Channel Spacing Channel Spacing 25 KHz 12.5 KHz 20 KHz Table 4-4 Test Frequencies Channel Selector Test Channel UHF1 UHF2 Switch Position 1 Low Power TX#1 or #8 136.025 403.025 450.025 8 High Power RX#1 or #8 136.025 403.025 450.025...
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Test Mode Table 4-5 Receiver Performance Checks Test Name Communications Analyzer Radio Test Set Comments Reference Mode: PWR MON TEST MODE, PTT to Frequency error to Frequency 4th channel test frequency* Test Channel continuous be ±200 Hz VHF Monitor: Frequency error 4 carrier (during the ±600 Hz UHF...
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Test Mode Table 4-6 Transmitter Performance Checks Test Name Communications Analyzer Radio Test Set Comments Reference Mode: PWR MON TEST MODE, PTT to Frequency error to be Frequency 4th channel test frequency* Test Channel continuous ±200 Hz VHF Monitor: Frequency error 4 carrier (during the ±600 Hz UHF...
Chapter 5 Radio Tuning and Programming Introduction This chapter provides an overview of the Customer Programming Software (CPS) and Universal Tuner which have been designed for use in a Windows 95/98/NT/2000 environment. Both these software will cover all the functions of a traditional Radio Service Software (RSS) package. They are available in separate kits as shown below: Description Kit Number...
CPS Programming Setup Refer to the CPS online help for detailed tuning procedures. RF Adaptor Battery Service Monitor HLN9756 Eliminator or Counter T ransmit 7.5V Reg. 3.5 mm to JMKN4125 Ferrule BNC Wattmeter +12VDC Power Receive Radio 10 dB Pad Supply RF Generator Audio In...
Cloning Information Cloning Information Cloning is the process of copying the content of one radio (source radio) into another radio (target radio). Radio content refers to system-type features such as frequency, squelch type options, trunking, etc. Cloning can be performed only on radios with identical model numbers and software options.
Codeplug structure Reprogram the codeplug with the correct version and mismatch, non retest the radio. If the message recurs, replace the existence of main board or send the radio to the nearest Motorola codeplug. Depot. “EEPRM CS ERROR” Codeplug Reprogram the codeplug.
HLN9985 Waterproof Bag JMZN4020 Radio Hand Strap JMZN4023 Plastic Holster with Swivel Belt Clip For EX500 Models Only: PMLN4421 Soft Leather Carry Case with Fixed Swivel Clip PMLN4471 Hard Leather Carry Case with Swivel & D-Rings PMLN4470 Nylon Carry Case with Belt Loop & D-Rings For EX600/EX600•XLS Models Only:...
Earbud with Microphone and PTT Combined, Transmit & Receive, Black (2-wire) BDN6780 Earbud with Microphone and PTT Combined, Transmit & Receive, Black (2-wire) (EX500/EX600/EX600²XLS - requires PLMN4455 adapter) BDN6719 Flexible Ear Receiver, Black - Earpiece without Volume Control - (flexible earloop & speaker which rests external to ear) (EX500/EX600/EX600²XLS - requires PLMN4455 adapter)
General UHF 1 UHF 2 Frequency: 136-174 MHz 403-470 MHz 450-512 MHz Channel Capacity: EX500: 16 Channels/EX600: 128 Channels/ EX560•XLS, EX600•XLS: 160 Channels Power Supply: 7.5 Volts ±20% Plain Radio Keypad Radio Dimensions With Standard High Capacity Lithium Battery: 101.5mm x 55.5mm x 30.5mm 101.5mm x 55.5mm x 33mm...
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Specifications Transmitter UHF 1 UHF 2 RF Output Li Ion @ 7.5V: Low 1W Low 1W High 5W High 4W Frequency 136-174 MHz 403-470 MHz 450-512 MHz Channel Spacing 12.5/20/25 kHz Freq. Stability (-30 ° C to +60 ° 0.00025% Spurs/Harmonics: -36 dBm <...
Minimum-Shift Keying OMPAC Over-Molded Pad-Array Carrier: a Motorola custom package, distinguished by the presence of solder balls on the bottom pads. Outbound Signaling Word: data transmitted on the control channel from the central controller to the subscriber unit.
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Term Definition Private-Line® tone squelch: a continuous sub-audible tone that is transmitted along with the carrier. Phase-Locked Loop: a circuit in which an oscillator is kept in phase with a reference, usually after passing through a frequency divider. Push-To-Talk: the switch located on the left side of the radio which, when pressed, causes the radio to transmit.