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Fix a problem : Maintenance procedures
Update Android software
For best performance, keep your phone updated with the latest available Android software.
Check Android version number
To check what version of Android your phone is running:
1.
Go to
Settings
> System > About phone > Android version.
2.
The number displayed is your phone's Android version.
Get Android software updates
Your phone notifies you if an Android software update is available.
To manually check for updates, go to
If an upgrade is available, follow the onscreen instructions to install it.
Tip: To save data charges, use a
You can't downgrade to a previous software version after installing an update.
Timing for updates
There are two types of updates:
•
Security updates, which contain fixes and improvements from Google for your current version of the Android
operating system. Motorola provides these updates to most phones on a regular basis.
•
Android OS updates, which are new versions of the Android operating system. Motorola provides OS
updates from Google to eligible phones as soon as possible.
To see if an OS update will be available for your phone, or if your phone is still eligibley for security updates, see
the
software update
website for your country. Our support agents get their Android update information from here
too. If the website doesn't have a update release date for your phone, then we don't know the release date yet.
For Android OS updates, with several phone models, regions, and distribution channels we may have hundreds of
software versions to test before releasing an update to your phone. Because dependencies on carriers and other
key partners for certifications, independent testing, and requests for changes take more time, all phone owners
don't receive updates at the same time, even in the same region.
Reset Wi-Fi, cellular data, and Bluetooth
If you're having problems with connections, review this information first:
•
Wi-Fi
•
Bluetooth
•
Cellular data
•
Hotspot
(internet sharing)
Settings
> System > Advanced > System updates.
Wi‑Fi connection
to download software updates.
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