Related Manuals for HP Spectre 13-v100
Summary of Contents for HP Spectre 13-v100
- Page 1 HP Spectre Notebook PC (model numbers 13-v100 through 13-v199) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 Intel is a trademark of Intel Corporation in the bound by the terms of the HP End User License Not all features are available in all editions of U.S. and other countries. Windows is either a Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ........................4 Locating hardware ..............................4 Locating software ..............................4 Display ..................................5 Top ..................................6 TouchPad ............................. 6 Lights ..............................7 Button and speakers ........................... 8 Keys ..............................9 Using the action keys ........................ - Page 6 Downloading a BIOS update ......................42 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 43 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............43 8 Backing up, restoring, and recovering in Windows 10 ..................45 Creating recovery media and backups ........................ 45 Creating HP Recovery media (select products only) .................
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Page 7: Product Description
512-GB, M.2, 2280, NVMe, supporting triple-level cell (TLC) ● 256-GB, M.2, 2280, NVMe, supporting TLC Camera and microphone HP TrueVision HD webcam – indicator LED, USB 2.0, BSI sensor, f2.4 1280×720 by 30 frames per second Integrated dual-array digital microphones with appropriate beam-forming, echo-cancellation, noise-reduction software... - Page 8 Category Description Audio (continued) Quad speakers Supports Smart Amp functionality Wireless Integrated Wireless options with dual antennas (LGA/PCIe 1216) Support for the following WLAN module: Intel Dual band wireless-AC 8260 802.11ac 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro) Intel WiDi support Compatible with Miracast-certified devices Internal card expansion One M.2 slot for solid-state drive...
- Page 9 Category Description Operating system (continued) ● SEAP Windows 10 Home High End EM/SL Serviceability End user replaceable part: AC adapter...
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Page 10: External Component Identification
External component identification Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only). -
Page 11: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Display... -
Page 12: Top
TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification... -
Page 13: Lights
Lights Component Description Power light On: The computer is on. ● ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●... -
Page 14: Button And Speakers
Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. -
Page 15: Keys
Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key or one of the action keys. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. -
Page 16: Using The Action Keys
Using the action keys An action key performs an assigned function. ● ● The icon on each action key illustrates the function for that key. ● To use an action key, press and hold the key. Icon Description Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. -
Page 17: Rear Side
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 18: Bottom
Bottom Component Description Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 External component identification... -
Page 19: Service Tag
Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product. -
Page 20: Illustrated Parts Catalog
Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components Chapter 3 Illustrated parts catalog... - Page 21 Item Component Spare part number Display assembly with keyboard and top cover: Equipped with a 13.3-in, UHD, WLED, BrightView (3840×2160), ultraslim-flat (2.0-mm, 2.2-mm panel PCA), UWVA, eDP +PSR display panel For use in Belgium 909170-A41 For use in Bulgaria 909170-261 For use in Canada 909170-DB1 For use in the Czech Republic and Slovakia...
- Page 22 Item Component Spare part number For use in the Czech Republic and Slovakia 855641-FL1 For use in Denmark, Finland, and Norway 855641-DH1 For use in France 855641-051 For use in Germany 855641-041 For use in Greece 855641-151 For use in Hungary 855641-211 For use in Israel 855641-BB1...
- Page 23 Item Component Spare part number Equipped with an Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor 901720-601 (2133-MHz FSB, 4.0-MB L3 cache, dual core, 15 W), 8-GB of system memory, and the Windows 10 Professional operating system for use only on computer models equipped with an FHD display assembly Equipped with an Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor 901720-001...
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Page 24: Rubber Kit
Rubber Kit Item Component Spare part number Rubber Kit 854832-001 Top rubber strip Bottom rubber strip Chapter 3 Illustrated parts catalog... -
Page 25: Miscellaneous Parts
Miscellaneous parts Component Spare part number AC adapter: 45-W AC adapter, non-PFC, wall-mount, USB-C, 3-pin 860210-850 45-W HP Smart adapter, non-PFC, wall-mount, USB-C 848293-850 Adapters: HP USB-C-to-HDMI adapter 831752-001 HP USB-C-to-RJ45 Gigabit adapter 855560-001 HP USB-C-to-VGA adapter 831751-001 HP 13.3-in computer sleeve 862374-001 Power cord (C5 receptacle, 1.8-m (6.0-ft), 3-wire conductor):... - Page 26 Component Spare part number For use in the United States 854702-001 and 854576-001 C5 connector, 3-pin, duckhead power cord for use in South Korea 846250-009 C5 connector, 2-pin, duckhead power cord for use in the United States 840802-001 Screw Kit 854833-001 Chapter 3 Illustrated parts catalog...
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Page 27: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Case utility tool or similar plastic, flat-tipped tool ● ● Flat-bladed screwdriver Magnetic screwdriver ● ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 28: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. -
Page 29: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. - Page 30 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
- Page 31 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
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Page 32: Removal And Replacement Procedures For Authorized Service Provider Parts
Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures... - Page 33 Remove the five Phillips PM2.0×5.0 screws (2) that secure the bottom cover to the computer. Use a case utility tool or similar plastic, flat-tipped tool to separate the left edge (1) of the bottom cover from keyboard/top cover. Separate the front edge (2) and the right edge (3) of the bottom cover from keyboard/top cover. Remove the bottom cover (4).
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Page 34: Battery
Battery Description Spare part number 4-cell, 38-WHr, 1.66-AHr, Li-ion battery (includes cable) 844199-855 Before removing the battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 35 Remove the battery (4). Reverse this procedure to install the battery. Component replacement procedures...
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Page 36: Solid-State Drive
Solid-state drive Description Spare part number 1-TB, 2280, PCIe, 3×4, NVMe, 3LC, 1 side, SN solid-state drive 908359-002 512-GB, M.2, 2280, NVMe solid-state drive supporting TLC 855609-001 256-GB, M.2, 2280, NVMe solid-state drive supporting TLC 855608-001 Before removing the solid-state drive, follow these steps: Turn off the computer. -
Page 37: Wlan Module
WLAN module Description Spare part number Intel Dual band wireless-AC 8260 802.11ac 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro) 855631-001 WLAN board cable 855628-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. - Page 38 Lift the module out of the socket (2). NOTE: If the WLAN antennas are not connected to the WLAN module, the protective sleeve should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
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Page 39: Speakers
Speakers Description Spare part number Left speaker 855634-001 Right speaker 855633-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. -
Page 40: Touchpad Board
TouchPad board Description Spare part number TouchPad board 855632-001 Before removing the TouchPad board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. -
Page 41: Fan
Description Spare part number Fans (includes left and right fans) 855629-001 Before removing the fans, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 42 Lift the front edge of the right fan until it rests at an angle (approximately 45 degrees), and then remove the right fan (3). Reverse this procedure to install the fans. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
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Page 43: System Board
System board Description Spare part number Equipped with an Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor (2133-MHz FSB, 909201-601 4.0-MB L3 cache, dual core, 15 W), 8-GB of system memory, and the Windows 10 Professional operating system for use only on computer models equipped with a UHD display assembly Equipped with an Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor (2133-MHz FSB, 909201-001 4.0-MB L3 cache, dual core, 15 W), 8-GB of system memory, 8-GB of system memory, and a non-... - Page 44 NOTE: When replacing the system board, be sure to remove the solid-state drive (Heat sink on page 39), WLAN module (Heat sink on page 39), and heat sink (Heat sink on page 39) from the defective system board and install them on the replacement system board. Remove the system board: Disconnect the following cables from the system board: (1) WLAN module...
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Page 45: Heat Sink
Remove the system board (4). Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes replacement thermal material) 854752-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 46 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed.
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Page 47: Using Setup Utility (Bios) In Windows 10
To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 48: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 49: Using Hp Pc Hardware Diagnostics (Uefi)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. - Page 50 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.
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Page 51: Backing Up, Restoring, And Recovering In Windows 10
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 52: Using Windows Tools
HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. -
Page 53: Restore And Recovery
Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. - Page 54 Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
- Page 55 Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.
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Page 56: Specifications
100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. Metric U.S. -
Page 57: 10 Power Cord Set Requirements
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 58 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible cord must be Type SPT-3 or equivalent, No.
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Page 59: 11 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 60: Index
39 memory module, product changing 49 spare part number 16, 39 description 1 bottom cover HP PC Hardware Diagnostics (UEFI) microphone removal 26 using 43 product description 1 spare part number 17 HP Recovery Manager minimized image recovery 48... - Page 61 USB Type-C power connector and USB flash drive 48 TouchPad charging 11 using HP Recovery media 46 buttons 6 USB Type-C power connector and recovery media TouchPad board Thunderbolt port 11 creating 45 removal 34 power adapter, duckhead, spare part...