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HP ENVY x360 Convertible Maintenance And Service Manual
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HP ENVY x360 Convertible Maintenance And Service Manual

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HP ENVY x360 m6 Convertible
Model numbers: m6-w000 – m6-w099
Model numbers: m6-w100 – m6-w199
HP ENVY x360 Convertible
Model numbers: 15-w200 – 15-w299
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP ENVY x360 Convertible

  • Page 1 HP ENVY x360 m6 Convertible Model numbers: m6-w000 – m6-w099 Model numbers: m6-w100 – m6-w199 HP ENVY x360 Convertible Model numbers: 15-w200 – 15-w299 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Intel is a trademark of Intel Corporation in the bound by the terms of the HP End User License Not all features are available in all editions of U.S. and other countries. Microsoft and Agreement (EULA).
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................4 Right side ................................4 Left side ................................. 5 Display ..................................7 Changing your notebook to an entertainment stand ................. 8 Changing your notebook to a tablet ....................8 Top ..................................
  • Page 8 Synchronizing a tablet and keyboard (select products only) ................64 8 Using HP PC Hardware Diagnostics (UEFI) ....................... 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............66 9 Backing up, restoring, and recovering in Windows 8.1 ..................67 Creating recovery media and backups ........................
  • Page 9 Changing the computer boot order ................70 Removing the HP Recovery partition (select models only) ..........71 10 Backing up, restoring, and recovering in Windows 10 ..................72 Creating recovery media and backups ........................ 72 Creating HP Recovery media (select products only) ................. 72 Using Windows tools ............................

  • Page 11: Product Description

    Product description Category Description Product name HP ENVY x360 m6 Convertible HP ENVY x360 Convertible Processors 7th generation Intel® Core™ processors Intel Core i7-7500U (2.7GHz, SC turbo up to 3.5GHz), 2133MHz/4MB L3, Dual 15W 7th generation Intel Core i5 Processor Intel Core i5-7200U (2.5GHz, SC turbo up to 3.1GHz), 2133MHz/3MB L3, Dual 15W...
  • Page 12 DVD+/-RW Double-Layer SuperMulti Supports M-disc Webcam and HP TrueVision HD: HD camera (fixed, no tilt with activity LED, 1280×720 by 30 frames per second) microphone Dual array digital microphone with appropriate software - beam forming, echo cancellation, noise suppression Supports HP Noise Cancellation...
  • Page 13 Compatible with Miracast-certified devices Internal card One M.2 slot for WLAN expansion One M.2 slot for SSD External HP Multi-Format Digital Media Card Reader media card Support SD/SDHC/SDXC Push-Push Insertion/Removal Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video RJ-45 (Ethernet, includes link and activity lights) USB 3.0 (2 on right side)

  • Page 14: External Component Identification

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this document: Windows 8.1: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.

  • Page 15: Left Side

    USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
  • Page 16 ● To increase speaker volume, press the + edge of the button. Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Chapter 2 External component identification...

  • Page 17: Display

    To access this document in Windows 8.1: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.

  • Page 18: Changing Your Notebook To An Entertainment Stand

    To access this document in Windows 10: Select Start, select All apps, select HP Help and Support, and then select HP Documentation. Your computer can function as a classic notebook and, in addition, the display can be rotated so that the computer transforms into an entertainment stand or a tablet.

  • Page 19: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 20: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. Keys Component Description Displays system information when pressed in combination with key.

  • Page 21: Bottom

    Component Description Executes frequently used system functions when pressed in combination with the key, or on select models, the spacebar. Windows key Windows 8.1: Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen.

  • Page 22: Labels

    ● NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating systems when a Windows 8 or Windows 8.x operating system is reinstalled using HP-approved recovery methods. Chapter 2 External component identification...
  • Page 23 ● Regulatory label(s)—Provide(s) regulatory information about the computer. Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Labels...

  • Page 24: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Chapter 3 Illustrated parts catalog...
  • Page 25 Item Component Spare part number Display assembly (39.6-cm [15.6-in] HD, touch screen) NOTE: Non-touch displays are only spared at the subcomponent level. NOTE: For display assembly spare part information, see Display assembly subcomponents on page Top cover/keyboard (includes touchpad) For use in Belgium 807526-A41 For use in the Czech Republic and Slovakia 807526-FL1...
  • Page 26 Item Component Spare part number ● Intel Core i5-6200U processor (solid-state drive models, ESH) 811099-xxx ● Intel Core i5-6200U processor (solid-state drive models, ISH) 849140-xxx ● Intel Core i7-5500U processor 807540-xxx 827523-xxx ● Intel Core i7-5200U processor 808410-xxx For use in models with UMA graphics ●...
  • Page 27 Item Component Spare part number NOTE: The hard drive bracket and connector are available using spare part number 808238-001. 1-TB, 5400-rpm, 7 mm 762990-005 750-GB, 5400 rpm hard drive, 7 mm 752099-005 500-GB, 5400-rpm, 7 mm, hybrid 8 GB SSD 732000-005 500-GB, 5400-rpm, 7 mm 778186-005...

  • Page 28: Miscellaneous Parts

    AC adapter, 65-W, non-PFC, 4.5 mm, EM (for use in the Asia-Pacific region and India) 714657-001 45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the 741727-001 People’s Republic of China and India) Power cord (3-pin, black, 1.0-m):...

  • Page 29: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Raw display panel HD panel 807531-001 FHD panel 807532-001 FHD panel (for use only in models 15-w200 - 15-w299) 863978-001 G sensor board 807530-001 Hinges (left and right) 807525-001 Webcam/microphone module 807542-001 Antennas (includes wireless antenna cables and transceivers) 807519-001 Display/touch control cable...

  • Page 30: Rubber Kit

    Rubber Kit Item Component Spare part number Middle screw covers 807533-001 Top screw covers Corner screw covers Chapter 3 Illustrated parts catalog...

  • Page 31: Mass Storage Devices

    Mass storage devices Item Component Spare part number 256-GB solid-state drive (SSD) 813081-001 Hard drive (does not include bracket or connector): 1-TB, 5400-rpm, 7 mm 762990-005 750-GB, 5400 rpm hard drive, 7 mm 752099-005 500-GB, 5400-rpm, 7 mm, hybrid 8 GB SSD 732000-005 500-GB, 5400-rpm, 7 mm 778186-005...

  • Page 32: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers Torx T8 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 33: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 34: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...

  • Page 35: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 36: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts.

  • Page 37: Top Cover

    Top cover Description Spare part number Base enclosure 807521-001 Top cover with keyboard and TouchPad: For use in Belgium 807526-A41 For use in Canada (English/French) 807526-DB1 For use in the Czech Republic and Slovakia 807526-FL1 For use in France 807526-051 For use in Germany 807526-041 For use internationally...
  • Page 38 Pry the two screw covers from the middle of the bottom cover (3). Rubber feet and rubber screw covers are available in the Rubber Kit, spare part number 807533-001. Remove the 12 Phillips PM2.5×6.0 screws that secure the top cover to the computer. Position the computer upright, and then open the computer as far as possible.
  • Page 39 Disconnect the touchpad cable (2), the keyboard cable (3), and the backlight cable (4) from the system board, and then remove the top cover from the computer (5). Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 40: Hard Drive

    Hard drive NOTE: The Hard Drive Hardware Kit, spare part number 808238-001, includes the hard drive bracket and hard drive connector cable. Description Spare part number 1-TB, 5400-rpm, 7 mm 762990-005 750 GB, 5400 rpm hard drive, 7 mm 752099-005 500-GB, 5400-rpm, 7 mm, hybrid 8 GB SSD 732000-005 500-GB, 5400-rpm, 7 mm...
  • Page 41 Grasp tabs on hard drive bracket, and then pull the drive out of computer (2). If it is necessary to disassemble the hard drive, perform the following steps: Disconnect the hard drive connector cable (1) from the hard drive. Lift the bracket from the hard drive (2). The hard drive bracket and hard drive connector cable are available in the Hard Drive Hardware Kit, spare part number 808238-001.

  • Page 42: Solid-State Drive (M.2)

    Solid-state drive (M.2) Description Spare part number 256 GB solid-state drive (SSD), M.2, TLC 813081-001 Before removing the solid-state drive, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 43 Reverse this procedure to install the solid-state drive. Component replacement procedures...

  • Page 44: Wlan Module

    WLAN module Description Spare part number Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 M.2 Combo Adapter 756751-005 Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 45: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 807535-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 46 Lift the speakers from the computer (4), noting the proper cable routing for reinstallation. Reverse this procedure to install the speakers. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 47: Usb Board (Usb/Volume/Hard Drive Led/Card Reader)

    USB board (USB/volume/hard drive LED/card reader) Description Spare part number USB board (includes cable) 807527-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 48 Lift the board straight up and out of the computer (3). Reverse this procedure to install the USB board. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 49: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. All system boards use the following part numbers: xxxxxx-001: Windows 7 or non-Windows operating systems xxxxxx-501: Windows 8.1 Standard operating system xxxxxx-601: Windows 8.1 Professional or Windows 10 operating system NOTE: System boards labeled as “ESH”...
  • Page 50 Disconnect all external devices from the computer. Remove the top cover (see Top cover on page 27). NOTE: When replacing the system board, be sure that the following components (as applicable) are removed from the defective system board and installed on the replacement system board: ●...
  • Page 51 Lift the left side of the system board (3), and the pull the system board toward the left (away from the connectors on the side of the board) to remove it from the computer. Reverse this procedure to install the system board. Component replacement procedures...

  • Page 52: Memory Module

    Memory module Description Spare part number 8-GB (DDR3L-1600) 693374-005 4-GB (DDR3L-1600) 691740-005 Before removing a memory module, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 53 Remove the memory module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are notched to prevent incorrect insertion. Reverse this procedure to install a memory module. To replace the memory cover, place the cover atop the memory modules (1), insert the edge of the memory cover into the clips on one side of the system board (2), and then rotate the cover downward and insert the opposite side into the clips on the system board (3).

  • Page 54: Heat Sink

    Heat sink Description Spare part number Heat sink for use in models with 5th generation Intel processors and discrete graphics memory (includes 807524-001 replacement thermal material) Heat sink for use in models with 5th generation Intel processors and UMA graphics memory (includes 807523-001 replacement thermal material) Heat sink for use in models with 6th generation Intel processors and discrete graphics memory (includes...
  • Page 55 Remove the heat sink (8) from the system board. If disassembling a model with UMA graphics, disconnect the fan cable from the system board (1). In the order indicated, remove the four Phillips PM2.0×3.0 screws (2) – (5) that secure the heat sink to the system board.
  • Page 56 ● UMA graphics: Thermal paste is used on the heat sink (1) and the processor (2). Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 57: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Disconnect the battery cable from the system board (1). Remove the four Phillips PM2.5×4.0 screws (2) that secure the battery to the computer.
  • Page 58 Remove the battery (4). Reverse this procedure to install the battery. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 59: Display Assembly

    Display assembly The display is only spared at the subcomponent level. The full hinge-up is not spared. Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 60 CAUTION: Top avoid damaging the display, be sure to only run the tool in one direction. Use a tool at each hinge to pry up on the display to help disengage it (2). Separate cover from display (3). The raw display panel is available using spare part number 807531-001 for HD panels, 807532-001 for FHD panels, and 863978-001 for FHD panels in 15-w200 - 15-w299 models.
  • Page 61 Disconnect the display cable from the back of the display panel by lifting the tape that secures the cable in the connector (2), and then pull the cable out of the connector (3). The display cable is available using spare part number 809576-001. To remove the webcam module: NOTE: The webcam is available using spare part number 807542-001.
  • Page 62 Disconnect the cable (2) from the module. To remove the display hinges: NOTE: The display hinges are available using spare part number 807525-001. Position the display enclosure upright. Remove the Phillips PM2.0×2.5 screw (1) from the top of each hinge and the four broadhead Phillips PM2.5×3.0 screws (2) from the bottom of each hinge that secure the hinges to the display.
  • Page 63 Rotate the top of the hinges inward so that the hinges are at an angle, (3), and then remove the hinges (4). To remove the G sensor board: NOTE: The G sensor board is available using spare part number 807530-001. Pull the tape from atop the G sensor board (1).
  • Page 64 Disconnect the cable from board (3). To remove the display/touch control cable: NOTE: The display/touch control cable is available using spare part number 808240-001 for models with Intel 5th or 6th generation processors and 903810-001 for models with Intel 7th generation processors.
  • Page 65 To remove the antenna cables: NOTE: The left and right antennas are different sizes. The transceivers are secured to the enclosure with strong adhesive. The antenna cables are available using spare part number 807519-001. Pull up on the left transceiver to peel it from enclosure (1). Pull up on the right transceiver to peel it from enclosure (2).
  • Page 66 NOTE: The webcam/G sensor cable is available using spare part number 807529-001 for models with Intel 5th or 6th generation processors and 903809-001 for models with Intel 7th generation processors. Pull up the foil where it sits atop the cable (1). Remove the cable from the clips in the enclosure (2).

  • Page 67: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 807528-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 68: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 807522-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 69: Using Setup Utility (Bios) In Windows 8.1

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 70: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop.

  • Page 71: Synchronizing A Tablet And Keyboard (Select Models Only)

    Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 72: Using Setup Utility (Bios) In Windows 10

    To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS): Type support in the taskbar search box, and then select the HP Support Assistant app. – or –...

  • Page 73: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 74: Synchronizing A Tablet And Keyboard (Select Products Only)

    Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 75: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 76: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Download the latest UEFI version: Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Download any version of UEFI for a specific product: Go to http://www.hp.com/support, and then select your country.

  • Page 77: Backing Up, Restoring, And Recovering In Windows 8.1

    Use HP Recovery Manager after you successfully set up the computer to create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 78: Using Windows Tools

    The creation process can take an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.

  • Page 79: Recovering Using Hp Recovery Manager

    Creating HP Recovery media (select models only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 80: Using The Hp Recovery Partition (Select Models Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 81: Removing The Hp Recovery Partition (Select Models Only)

    Follow the on-screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option or the Windows option to remove everything and reinstall Windows.

  • Page 82: Backing Up, Restoring, And Recovering In Windows 10

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 83: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 84: Restore And Recovery

    Creating HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 85: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 86: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 87: 11 Specifications

    11 Specifications Computer specifications Metric U.S. Dimensions: tablet Width 382 mm 15.04 in Depth 250 mm 9.84 in Height 23.9 mm 0.94 in Weight (with hard drive) 2339 g 5.16 lb Weight (with solid-state drive) 2249 g 4.96 lb Input power Operating voltage and current 19.5 V dc @ 2.31 A - 45 W 19.5 V dc @ 3.33 A - 65 W...

  • Page 88: 39.6-Cm (15.6-In) Display Specifications

    39.6-cm (15.6-in) display specifications Metric U.S. Dimensions Height 359.5 mm 14.15 in Vertical 207.7 mm 8.18 in Depth 3.2 mm 0.13 in Diagonal 39.6-cm 15.6-in Weight 320 g 0.71 lbs Color depth 6 bit, 262,144 colors Luminance, white 250 cd/m Brightness 220 nits (typical) Pixel resolution...

  • Page 89: Hard Drive Specifications

    Hard drive specifications 1-TB, 5400-rpm* 500-GB, 5400-rpm* 750-GB, 5400-rpm* Dimensions Height 7.0 mm 7.0 mm 7.0 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA...

  • Page 90: Hard Drive Specifications, Hybrid Drives

    Hard drive specifications, hybrid drives 500-GB*, 8 GB NAND hybrid SSD Dimensions Height 5 mm Length 100.2 mm Width 69.9 mm Weight 70.0 g Form Factor 2.5 inch NAND flash memory 8 GB Average seek time 12 ms Formatted capacity 500,107 MB User sectors per drive 976,773,168...

  • Page 91: 12 Power Cord Set Requirements

    12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 92 Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm²...

  • Page 93: 13 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 94: Index

    10 hinges caps lock light, identifying 10 Ethernet, product description 2 illustrated 19 chipset, product description 1 external media cards 3 HP PC Hardware Diagnostics (UEFI) components using 65 bottom 11 HP Recovery Manager fn key, identifying 11 display 7...
  • Page 95 69, 74 wireless certification 13 removal 57 USB flash drive 70, 75 WLAN 13 spare part number 57 using HP Recovery media 68, 73 lights power button, identifying 5 recovery media AC adapter 5 power connector cable creating 67, 72...
  • Page 96 regulatory information system restore point WLAN module regulatory label 13 creating 68, 73 illustrated 16 wireless certification labels 13 system restore point, creating 67, removal 34 removal/replacement spare part numbers 34 procedures 26 workstation guidelines 24 RJ-45 (network) jack, identifying 5 tools required 22 RJ-45 (network) status lights, top cover...

This manual is also suitable for:

Envy x360 m6 convertibleM6-w000-m6-w099M6-w100-m6-w19915-w200-15-w299

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