Epson PhotoPC 3100Z Product Support Bulletin
Epson photopc 3100z: support bulletin
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Also See for PhotoPC 3100Z:
- User manual (193 pages) ,
- Quick reference manual (31 pages) ,
- Manual (14 pages)
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EPSON
Date:
4/17/2002
PSB.2002.04.006
PSB #:
Reference:
N/A
Product(s):
PhotoPC 3100Z
Panorama Stitcher Light EP and QuickTime 5
Subject:
This bulletin was created to inform you of an issue that can occur when using Panorama
Stitcher Light EP (included on the camera software installation CD) and QuickTime 5.
Description:
This issue occurs when using QuickTime 5, or later, with the Panorama Stitcher program on
Windows 98, Me, 2000 and XP. You will see the issue if you create a panorama and click on
the "Save" icon to save the file as a ".mov" QuickTime movie file. The progress meter goes
from 0 to 100% and the file looks like it is going to be saved, but then you see the following
warning message:
Note:
If QT is not installed you get the following error and the file is still not saved:
Reason:
Panorama Stitcher only supports QuickTime 4. This is the version that is included on the
camera installation CD. To correct the issue, install QuickTime 4 located in the IExpert
directory of the PhotoPC 3100Z CD (CPD-12425).
P
S
RODUCT
UPPORT
B
ULLETIN
Page 1 of 2
Originator: TC
Authorization:
Total Pages: 2
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Summary of Contents for Epson PhotoPC 3100Z
- Page 1 Reason: Panorama Stitcher only supports QuickTime 4. This is the version that is included on the camera installation CD. To correct the issue, install QuickTime 4 located in the IExpert directory of the PhotoPC 3100Z CD (CPD-12425). UPPORT ULLETIN Page 1 of 2...
- Page 2 Programs icon. 2. Click the "Uninstall Everything" button to completely remove QT 5 (see red box below). 3. After removing QT 5, insert the PhotoPC 3100Z CD (CPD-12425) in your CD-ROM drive and explore the CD. 4. Open the IExpert directory, then open the QuickTime folder and double-click the "Quick TimeInstaller.exe"...
- Page 3 Importing Images on a Mac/PC Using Image Expert 1.9.0 This bulletin was created to inform you of an issue that occurs when using the Epson PhotoPC 3100Z Digital Camera and Image Expert version 1.9.0 (included on the Installation CD) to download images from the camera’s compact flash card.
- Page 4 Reason: The PhotoPC 3100Z and the Compact Flash card installed inside the camera are recognized by the operating system and Image Expert 1.9.0 as a Compact Flash Card Reader and “USB (Mounted Drive).“ The Correct choice in the “Startup” window is “View Pictures in PC Card Slot”...
- Page 5 Serial/USB. Image Expert always remembers the last connection type selected, so the user must open the "Camera" pull down menu, click on "Connection" and change the setting back to "USB (Mounted Drive)" for both MAC and PC. Page 3 of 3...
- Page 6 Macintosh computers. It replaces File Converter Utility v.1.1 (original release). Problem description: When an image is converted to the DCF file format using Epson’s File Converter Utility v.1.1, the compressed file will lock up the host computer when it is attached to an e-mail.
- Page 7 EPSON RODUCT UPPORT ULLETIN Date: 8/07/2001 PSB No.: 2001.08.004 Reference: N/A Originator: JD & RS Authorization: Affected Product(s): Photo PC 3000 & 3100Z Subject: Addressing Issues with Blurry and Out-Of-Focus Images This bulletin provides information concerning blurry or out-of-focus images that end users may experience when using the Photo PC 3000 or 3100Z camera.
- Page 8 Subject: Compatibility Chart for Macintosh OS X Classic This bulletin provides information on compatibility for EPSON Scanners, Digital Cameras, and Stylus Scan Series devices running in Macintosh OS X Classic mode. Mac OS X provides the Classic environment mode for Mac OS 9 compatible applications and device drivers.
- Page 9 Digital Camera Notes: EPSON Photo! 3 must be installed in a true Mac OS 9.1 environment. It cannot be installed in Mac OS X Classic mode. After installation, restart the computer in OS X, start Classic, then launch Photo! 3.