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Asus D700SA User Manual
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Asus D700SA User Manual

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D700SA/ D700SAES/
S700SA/ M700SA
E16757_D700SA_D500SA_Series_UM.indb 1
E16757_D700SA_D500SA_Series_UM.indb 1
ASUS Desktop PC
User Guide
D500SA / D500SAES/
S500SA/ M500SA
2020/6/9 10:30:35
2020/6/9 10:30:35

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  • Page 1 ASUS Desktop PC User Guide D700SA/ D700SAES/ D500SA / D500SAES/ S700SA/ M700SA S500SA/ M500SA E16757_D700SA_D500SA_Series_UM.indb 1 E16757_D700SA_D500SA_Series_UM.indb 1 2020/6/9 10:30:35 2020/6/9 10:30:35...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

  • Page 3: Table Of Contents

    Configuring the HDD security setting using the BIOS ............35 Chapter 4: Connecting to the Internet Wired connection ...........................37 Installing the Wi-Fi antenna ......................39 Chapter 5: Using ASUS Business Manager ASUS Business Manager ......................43 Chapter 6: Troubleshooting Troubleshooting ..........................53 E16757_D700SA_D500SA_Series_UM.indb 3 E16757_D700SA_D500SA_Series_UM.indb 3...
  • Page 4 Appendix Windows 10 User Manual ® Starting for the first time ......................63 Using the Windows 10 UI ......................64 ® Keyboard shortcuts ........................68 ASUS contact information ASUS contact information ......................70 E16757_D700SA_D500SA_Series_UM.indb 4 E16757_D700SA_D500SA_Series_UM.indb 4 2020/6/9 10:30:35 2020/6/9 10:30:35...

  • Page 5: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 6 Avertissement relatif aux batteries Lithium ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
  • Page 7 Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003. Déclaration du Département Canadien des Communications Cet appareil numérique ne dépasse pas les limites de classe B en terme d’émissions de nuisances sonores, par radio, par des appareils numériques, et ce conformément aux régulations...
  • Page 8 RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0–300 GHz). Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
  • Page 9 ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed...

  • Page 10: Safety Information

    All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.

  • Page 11: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS website The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of...

  • Page 12: Package Contents

    Mouse x1 (Optional) Power cord x1 Support DVD x1 (Optional) Recovery DVD x1 (Optional) ASUS mouse pad x 1 Installation Guide x1 Warranty card x1 (Optional) • If any of the above items is damaged or missing, contact your retailer.

  • Page 13: Chapter 1: Getting Started

    The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and user- centric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows 7 operating system.
  • Page 14 D700SA/ D700SAES/ S700SA / M700SA Front panel 5.25-inch optical disk drive bay (optional). There is an optical disk drive in this bay. Optical disk drive eject button. Press this button to eject the optical disk drive tray. Power button. Press this button to turn on your computer.
  • Page 15 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others. IC smart card reader & SD card reader (optional). Insert a smart card or SD card into the appropriate slot. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 15 E16757_D700SA_D500SA_Series_UM.indb 15...
  • Page 16 D700SA/ D700SAES/ S700SA / M700SA / D500SA/ D500SAES/ S500SA / M500SA Rear panel PS/2 mouse port (green). This port is for a PS/2 mouse. PS/2 keyboard port (purple). This port is for a PS/2 keyboard. DisplayPort. This port is for a DisplayPort-compatible device.
  • Page 17 115Vac, 50/60Hz, 4A (Taiwan) 115/230Vac, 50/60Hz, 4/2A (JP+KR) • Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 17 E16757_D700SA_D500SA_Series_UM.indb 17 2020/6/9 10:30:57 2020/6/9 10:30:57...

  • Page 18: Setting Up Your Computer

    Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 19 Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. For safety purposes, ONLY connect the power cord to a grounded electrical outlet. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 19 E16757_D700SA_D500SA_Series_UM.indb 19...

  • Page 20: Connecting Multiple External Displays

    Connect the two monitors to your computer and connect the power cords to the monitors. Refer to the Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. D700SA / D700SAES/ S700SA/ M700SA D500SA / D500SAES/ S500SA/ M500SA Chapter 1: Getting started E16757_D700SA_D500SA_Series_UM.indb 20...

  • Page 21: Connecting An Hdtv

    HDTV and the computer. The HDMI cable is purchased separately. • To get the best display performance, ensure that your HDMI cable is less than 15 meters. D700SA / D700SAES/ S700SA/ M700SA D500SA / D500SAES/ S500SA/ M500SA ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 21 E16757_D700SA_D500SA_Series_UM.indb 21...

  • Page 22: Turning Your Computer On

    To turn your computer ON: Turn your monitor ON. Press the power button on your computer. Power button Power button D700SA / D700SAES/ D500SA / D500SAES/ S500SA/ M500SA S700SA/ M700SA Wait until the operating system loads automatically. Chapter 1: Getting started E16757_D700SA_D500SA_Series_UM.indb 22...

  • Page 23: Chapter 2: Connecting Devices To Your Computer

    You can enable or disable the front and rear USB 3.2 Gen 1 and USB 2.0 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details. Front panel D700SA/ D700SAES/ S700SA/ M700SA D500SA/ D500SAES/ S500SA/ M500SA ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 23 E16757_D700SA_D500SA_Series_UM.indb 23...

  • Page 24: Connecting Microphone And Speakers

    Rear panel D700SA/ D700SAES/ S700SA/ M700SA / D500SA/ D500SAES/ S500SA/ M500SA Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers.
  • Page 25 Connecting Headphone and Mic D700SA/ D700SAES/ S700SA/ M700SA ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 25 E16757_D700SA_D500SA_Series_UM.indb 25 2020/6/9 10:31:05 2020/6/9 10:31:05...
  • Page 26 D500SA/ D500SAES/ S500SA/ M500SA Chapter 2: Connecting devices to your computer E16757_D700SA_D500SA_Series_UM.indb 26 E16757_D700SA_D500SA_Series_UM.indb 26 2020/6/9 10:31:05 2020/6/9 10:31:05...
  • Page 27 Connecting 2-channel Speakers Connecting 4-channel Speakers ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 27 E16757_D700SA_D500SA_Series_UM.indb 27 2020/6/9 10:31:05 2020/6/9 10:31:05...
  • Page 28 Connecting 5.1-channel Speakers Connecting 7.1-channel Speakers Chapter 2: Connecting devices to your computer E16757_D700SA_D500SA_Series_UM.indb 28 E16757_D700SA_D500SA_Series_UM.indb 28 2020/6/9 10:31:06 2020/6/9 10:31:06...

  • Page 29: Changing To The External Audio Output

    Tick Front Speaker Out, then click Tick Line In, then click OK. The audio output will now be from the external audio device. The Audio Manager screenshots above are for reference only. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 29 E16757_D700SA_D500SA_Series_UM.indb 29 2020/6/9 10:31:06 2020/6/9 10:31:06...
  • Page 30 Chapter 2: Connecting devices to your computer E16757_D700SA_D500SA_Series_UM.indb 30 E16757_D700SA_D500SA_Series_UM.indb 30 2020/6/9 10:31:06 2020/6/9 10:31:06...

  • Page 31: Chapter 3: Using Your Computer

    Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 31 E16757_D700SA_D500SA_Series_UM.indb 31 2020/6/9 10:31:06...

  • Page 32: Using The Memory Card Reader (Optional)

    Using the memory card reader (Optional) Digital cameras and other digital imaging devices use memory cards to store digital picture or media files. The built-in memory card reader on the front panel of your system allows you to read from and write to different memory card drives.

  • Page 33: Using The Optical Drive (On Selected Models Only)

    Using the optical drive (on selected models only) D500SA/ D500SAES/ S500SA/ M500SA D700SA/ D700SAES/ S700SA/ M700SA Inserting an optical disc To insert an optical disc: While your system is on, press the eject button on the drive bay cover to open the tray.

  • Page 34: Configuring The Usb Ports Using The Bios

    Configuring the USB ports using the BIOS You can enable or disable the front and rear USB 3.2 Gen 1 and USB 2.0 ports from the BIOS Setup. To disable or enable the front and rear USB 3.2 Gen 1 and USB 2.0 ports: Press <Delete>...

  • Page 35: Configuring The Hdd Security Setting Using The Bios

    To clear the user password, follow the same steps as in changing a user password, but press <Enter> when prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 35 E16757_D700SA_D500SA_Series_UM.indb 35...
  • Page 36 Chapter 3: Using your computer E16757_D700SA_D500SA_Series_UM.indb 36 E16757_D700SA_D500SA_Series_UM.indb 36 2020/6/9 10:31:10 2020/6/9 10:31:10...

  • Page 37: Chapter 4: Connecting To The Internet

    • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 37 E16757_D700SA_D500SA_Series_UM.indb 37 2020/6/9 10:31:10...
  • Page 38 Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.

  • Page 39: Installing The Wi-Fi Antenna

    Installing the Wi-Fi antenna • Ensure that the ASUS 2x2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card. • Ensure that the antenna is at least 20 cm away from all persons.
  • Page 40 Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: From the taskbar, right-click , then click Open Network and Sharing Center. From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center.
  • Page 41 Click Use the following IP address. Enter the IP address, Subnet mask and Gateway from your service provider. If needed, enter the preferred DNS Server address and alternative address. When done, click OK. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 41 E16757_D700SA_D500SA_Series_UM.indb 41 2020/6/9 10:31:11 2020/6/9 10:31:11...
  • Page 42 Chapter 4: Connecting to the Internet E16757_D700SA_D500SA_Series_UM.indb 42 E16757_D700SA_D500SA_Series_UM.indb 42 2020/6/9 10:31:11 2020/6/9 10:31:11...

  • Page 43: Chapter 5: Using Asus Business Manager

    Chapter 5 Using ASUS Business Manager ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. Installing ASUS Business Manager Insert your ASUS support DVD into your optical drive. On the support CD window, click Utilities > ASUS Business Manager.
  • Page 44 Starting ASUS Manager Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager Icon View and List View ASUS Manager has an Icon View and List View. Click the List View icon to display a list of tools available for your system.
  • Page 45 System The System Information screen displays hardware and software details about your computer. Update Click Update on the main ASUS Manager screen to download and install hardware drivers, the latest BIOS, and updated ASUS applications. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 45 E16757_D700SA_D500SA_Series_UM.indb 45...
  • Page 46 Security Click Security on the main ASUS Manager screen to access PC Cleanup and USB Lock utilities. PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space. ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag-and-drop interface.
  • Page 47 To use ASUS Secure Delete: Once ASUS Secure Delete is launched, do any of the following to add files to the deletion box: • Drag and drop the files to the deletion box. • Right-click the file then select ASUS Secure Delete.
  • Page 48 Backup & Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as system restoration, adjusting startup settings and repairing Windows with a recovery disk. Chapter 5: Using ASUS Business Manager E16757_D700SA_D500SA_Series_UM.indb 48...
  • Page 49 Manager, you can specity time settings for system hibernation, sleep, display and hard drive activity. Tool Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or MyLogo. Support Support lists links to ASUS support web sites and contact information.
  • Page 50 Ai Booting displays a list of bootable storage devices. Select a device and click the left/right buttons to modify the boot sequence. MyLogo ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that appears on screen during the Power-On Self-Tests (POST). Chapter 5: Using ASUS Business Manager E16757_D700SA_D500SA_Series_UM.indb 50...
  • Page 51 • Change the BIOS boot logo only. Before selecting the first option, download the BIOS file to your computer using ASUS Update. Click Browse to locate the picture file that you want to use as the boot logo (and the downloaded BIOS if required) and then click Run.
  • Page 52 Chapter 5: Using ASUS Business Manager E16757_D700SA_D500SA_Series_UM.indb 52 E16757_D700SA_D500SA_Series_UM.indb 52 2020/6/9 10:31:13 2020/6/9 10:31:13...
  • Page 53 If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on. I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? •...
  • Page 54 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 55 Check if the disc is scratched or damaged. The DVD drive eject button is not responding. From the Start menu, click File Explorer. , then click Eject from the menu Right-click ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 55 E16757_D700SA_D500SA_Series_UM.indb 55 2020/6/9 10:31:13 2020/6/9 10:31:13...
  • Page 56 • Ensure that the power cord is properly Your computer’s power cord connected. is not properly connected. • Use other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action •...
  • Page 57 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 58 • Remove the extra memory modules Memory module problems The system often that you have installed, then try again. hangs or freezes. • Contact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 59 • Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support/ for the service center information.
  • Page 60 Chapter 6: Troubleshooting E16757_D700SA_D500SA_Series_UM.indb 60 E16757_D700SA_D500SA_Series_UM.indb 60 2020/6/9 10:31:13 2020/6/9 10:31:13...

  • Page 61: Appendix

    ASUS Desktop PC Windows ® User Manual Appendix Windows 10 User Manual ® E10435 First Edition May 2015 Copyright © ASUSTeK Computer Inc. All Rights Reserved E16757_D700SA_D500SA_Series_UM.indb 61 E16757_D700SA_D500SA_Series_UM.indb 61 2020/6/9 10:31:13 2020/6/9 10:31:13...
  • Page 62 E16757_D700SA_D500SA_Series_UM.indb 62 E16757_D700SA_D500SA_Series_UM.indb 62 2020/6/9 10:31:13 2020/6/9 10:31:13...

  • Page 63: Starting For The First Time

    • Personalize • Get online • Settings • Your account Wait until Windows® 10 finishes installing the apps and system settings. After the installation, the Windows® 10 desktop appears. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 63 E16757_D700SA_D500SA_Series_UM.indb 63 2020/6/9 10:31:13 2020/6/9 10:31:13...

  • Page 64: Using The Windows ® 10 Ui

    Using the Windows 10 UI ® The Windows 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start ® screen. It includes the following features you can use while working on your Desktop PC. Click your account name to change the Click to expand the Start screen picture, sign out of your account, or lock your Desktop PC...
  • Page 65 Unpinning apps from the Start screen To unpin an app from the Start screen, right-click on the app to activate its settings bar then click Unpin from Start. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 65 E16757_D700SA_D500SA_Series_UM.indb 65 2020/6/9 10:31:16 2020/6/9 10:31:16...
  • Page 66 Taskbar Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar From the Start screen or taskbar, right-click the app you want to unpin. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar.
  • Page 67 Launch an app, press and the arrow keys to select the direction where you want to snap the app in place. b) Snap another app using and the arrow keys. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 67 E16757_D700SA_D500SA_Series_UM.indb 67 2020/6/9 10:31:16 2020/6/9 10:31:16...

  • Page 68: Keyboard Shortcuts

    Keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows ® Switches between the Start screen and the last running app Launches the desktop + <D> Launches File Explorer + <E> Activates the File search function + <F>...
  • Page 69 From the Start menu, click Settings > Update & security > Recovery. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get started. Follow the onscreen instructions to complete the reinstallation and reset process. ASUS Desktop PC E16757_D700SA_D500SA_Series_UM.indb 69 E16757_D700SA_D500SA_Series_UM.indb 69 2020/6/9 10:31:17...

  • Page 70: Asus Contact Information

    +1-510-739-3777 +1-510-608-4555 Web site https://www.asus.com/us/ Technical Support Support fax +1-812-284-0883 Telephone +1-812-282-2787 Online support https://qr.asus.com/techserv ASUS COMPUTER GmbH (Germany and Austria) Address Harkortstrasse 21-23, 40880 Ratingen, Germany Web site https://www.asus.com/de Online contact https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=de-de Technical Support Telephone (DE) +49-2102-5789557 Telephone (AT)

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