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Related Manuals for LG WM4500H A Series
Summary of Contents for LG WM4500H A Series
- Page 1 OWNER'S MANUAL WASHING MACHINE Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WM4500H*A www.lg.com MFL71485411 Copyright © 2021 LG Electronics Inc. All Rights Reserved. Rev.03_012521...
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Page 2: Table Of Contents
Sorting Laundry Loading the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Options and Extra Functions 33 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 37 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 43 TROUBLESHOOTING... -
Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. - Page 4 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
- Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.
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Page 6: Caution Statements
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation •... -
Page 7: Product Overview
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View... - Page 8 PRODUCT OVERVIEW Accessories Model WM4500H*A Dimensions (Width X 27'' X 39" X 33 1/4''' (70 Included Accessories Height X Depth) cm X 99 cm X 84 cm) Maximum Depth with 53 1/4'' (135.5 cm) Door Open Net Weight 201.5 lb (91.4 kg) Max.
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Page 9: Installation
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Inlet Hoses Connecting the Drain Hose Leveling the Washer Final Installation Check WARNING... -
Page 10: Choosing The Proper Location
10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed •... -
Page 11: Unpacking And Removing Shipping Material
INSTALLATION Dimensions and Clearances CAUTION • Failure to remove shipping materials can cause 1'' (2.5 cm) excessive noise and vibration. 27'' (70 cm) 1/4'' (0.5 cm) Unpacking Shipping Material *Some models do not ship with drum support. Stacking or Pedestal Installation Lift the washer off the foam base. -
Page 12: Connecting The Water Inlet Hoses
• Do not reuse old hoses. Use only new hoses faucet. when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. NOTE • Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years. -
Page 13: Connecting The Drain Hose
INSTALLATION • Let the water drain into a bucket, and check beyond 66" (168 cm), the drain function will be the water temperature to make sure you’ve increasingly affected. connected the hoses to the correct faucets. • Never create an airtight seal between the hose and the drain with tape or other means. -
Page 14: Leveling The Washer
14 INSTALLATION Leveling the Washer hoses with the provided tie strap (ribbed side on inside). The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a solid, level surface. CAUTION 29.5 - 96 "... -
Page 15: Final Installation Check
INSTALLATION Check the level again. rock. If the washer rocks, level the washer again. • Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, readjust the Final Installation Check leveling feet. - Page 16 16 INSTALLATION Testing the Washer Check if the washer is properly installed and run a test cycle. Load the washer with 6 thick bath towels (approximately 6 pounds). Press the Power button. Press the Rinse+Spin button. Press the Start/Pause button to start the wash cycle.
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Page 17: Operation
OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer. -
Page 18: Sorting Laundry
18 OPERATION End of cycle. • When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing the load for small items that may be caught in the seal. NOTE •... -
Page 19: Loading The Washer
OPERATION By Colors By Soil By Fabric By Lint Lights Normal Easy Care Lint Collector Darks Light Sturdy Fabric Care Labels Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations. Category Label Directions... -
Page 20: Adding Cleaning Products
20 OPERATION • Combine large and small items in the drum. • For proper wash performance, always measure Load large items first. Large items should not be detergent using the measuring device provided more than half of the total load. by the detergent manufacturer. - Page 21 OPERATION softener for 8-12 lb (4-6 kg) of normally soiled After filling the reservoirs, insert the lids and laundry. This can be changed using the turn them to the right until they are tightly Detergent Level or Softener Level button. For closed.
- Page 22 22 OPERATION NOTE • The manual dispenser cannot be used for pre- wash detergent dispensing. Manual Main Wash Detergent Compartment This compartment holds laundry detergent for the Load the laundry products into the main wash cycle. Either powdered or liquid appropriate manual dispenser detergent may be used in this compartment.
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Page 23: Control Panel
OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •... - Page 24 24 OPERATION Time and Status Display Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady.
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Page 25: Wash Cycles
OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section. - Page 26 26 OPERATION Cycle Bedding Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Bright Whites Description This cycle is for washing white items only. (less than 15 lb (6.8 kg)) Wash Temp.
- Page 27 You can use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download.
- Page 28 28 OPERATION Cycle Downloaded (Small Load) Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE •...
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Page 29: Cycle Modifiers
OPERATION Cycle Modifiers Spin Higher spin speeds extract more water from clothes, reducing drying time and saving energy. About Modifier Buttons • Press the Spin button repeatedly until the Each cycle has default settings that are selected desired speed is selected. automatically. - Page 30 Select the desired cycle. network, the icon on the control panel is lit. • To connect the washer to the LG ThinQ Press and hold the Steam button for 3 application, press and hold the Delay Wash seconds to select this function.
- Page 31 OPERATION Press and hold the Detergent Level or NOTE Softener Level button for 3 seconds. • If the water level and temperature are safe, the door lock LED turns off and the door unlocks Turn the knob to increase or decrease the once the wash movement has stopped.
- Page 32 32 OPERATION Locking/Unlocking the Control Panel NOTE Turn on the power. • The Delicates, Sportswear, and Tub Clean cycles turn the ezDispense function off by default. Press and hold the Extra Rinse button for 3 seconds to activate/deactivate this function. •...
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Page 33: Smart Functions
Internet service provider or refer to your • Settings wireless router manual. - Set various options on the appliance and in the • LG ThinQ is not responsible for any network application. connection problems or any faults, malfunctions, or errors caused by network connection. - Page 34 34 SMART FUNCTIONS Start a cycle from the LG ThinQ application on NOTE your smartphone. • If the appliance cannot be registered due to problems with the wireless signal transmission, NOTE unplug the appliance and wait about a minute • Once this function is enabled, you can only start before trying again.
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Page 35: Smart Diagnosis Tm Function
FCC RF Radiation Exposure LG Electronics will also provide open source code Statement to you on CD-ROM for a charge covering the cost This equipment complies with FCC radiation... - Page 36 If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
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Page 37: Maintenance
MAINTENANCE MAINTENANCE • Wipe with a damp cloth. WARNING • Do not touch the surface or the display with • To reduce the risk of fire, electric shock, or injury sharp objects. to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. - Page 38 38 MAINTENANCE Leaving the Door Open • Do not exceed the maximum fill line when adding bleach or powdered cleaners. After you finish using the washer, leave the door Powdered cleaners may remain in the drum open overnight to allow air to circulate and dry the after cleaning.
- Page 39 MAINTENANCE Cleaning the Door Seal Clean the outsides of the ezDispense reservoirs and inserts with warm water. Clean the door seal once a month to prevent • Use a soft cloth or brush to remove any build-up of dirt. residue. •...
- Page 40 40 MAINTENANCE Turn off hot and cold water faucets. • Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer. Unscrew the hot and cold water hoses from the back of the washer.
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Page 41: Care In Cold Climates
MAINTENANCE NOTE • Make sure the drum is empty before following these steps. Turn off the washer, and unplug the power cord. Reassemble the plug onto the drain hose and reclip the drain hose. Turn off the water faucets. Disconnect the water inlet hoses. Drain any water from the hoses. - Page 42 42 MAINTENANCE To remove the antifreeze from the washer Press the Start/Pause button to make sure after storage, run the Rinse+Spin cycle using the water drains. detergent. • Do not add laundry to this cycle. When the Water Inlet Hoses are Frozen Turn off the washer, and unplug the power cord.
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Page 43: Troubleshooting
Softener Level buttons to adjust the level for that load. If you are using a highly concentrated detergent or would just like to use more or less detergent or softener for every load, see the instructions in the Options section under ezDispense or in the LG ThinQ app for changing the default dispense amounts. - Page 44 44 TROUBLESHOOTING Error Messages Problem Possible Cause & Solution Water supply faucets are not fully open. • Make sure that the water faucets are fully open. INLET ERROR Water inlet hoses are kinked, pinched, or crushed. • Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance.
- Page 45 TROUBLESHOOTING Problem Possible Cause & Solution Oversudsing of detergent • Do not add more than the manufacturer’s recommended amount of detergent. OVERSUDSING DETECTION • To remove suds, turn the washer off then back on, then run the Rinse+Spin cycle. • If too many suds are detected during spinning, the washer stops to help prevent leaking. Water level is too low or high compared to the load.
- Page 46 46 TROUBLESHOOTING Noises Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operation Humming or Drain pump is pumping water from the washer at times during a cycle. Gurgling •...
- Page 47 TROUBLESHOOTING Operation Problem Possible Cause & Solution Water Leaking Hoses are not connected correctly. • Check hoses and connectors for leaks, cracks, and splits. • Check and tighten hose connections. House drain pipes are clogged. • The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
- Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Incomplete or no Detergent compartments clogged from incorrect filling. dispensing of • Make sure that detergent and additives are put into the correct ezDispense reservoirs. detergent • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
- Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Filter is clogged. properly. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked. •...
- Page 50 50 TROUBLESHOOTING Performance Problem Possible Cause & Solution Wrinkling Washer is not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
- Page 51 TROUBLESHOOTING Odor Problem Possible Cause & Solution Odor Some odor is caused by the rubber attached to the washing machine. • This odor is normal for new rubber and will disappear after the machine has been run a few times. If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances.
- Page 52 52 TROUBLESHOOTING Wi-Fi Problem Possible Cause & Solution Trouble connecting The password for the Wi-Fi network was entered incorrectly. appliance and • Delete your home Wi-Fi network and begin the connection process again. smartphone to Wi-Fi network Mobile data for your smartphone is turned on. •...
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Page 53: Limited Warranty
Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. - Page 54 Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
- Page 55 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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Page 56: Canada
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. - Page 57 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
- Page 58 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
- Page 59 If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’...
- Page 60 60 Memo...