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Acer AR380 F1 Series User Manual
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Acer AR380 F1 Series User Manual

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  • Page 1 AR380 F1 Series User Guide...
  • Page 2 Copyright © 2010. All Rights Reserved. Acer AR380 F1 Series User Guide Acer AR380 F1 Model Number : Serial Number: Purchase Date: Place of Purchase:...

  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.
  • Page 5 grounded power outlet. Contact your electrician for details. Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

  • Page 6: Additional Safety Information

    For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm. Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws.
  • Page 7 • pain, swelling or throbbing • stiffness or tightness • coldness or weakness If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.
  • Page 8 viii • Blink frequently to keep your eyes from drying out. Display • Keep your display clean. • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

  • Page 9: Fcc Notice

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 10 Caution Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer. Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 11 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications: There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the...

  • Page 12: Laser Compliance Statement

    Notice: BSMI Power Supply Unit (PSU) statement Power supply unit (PSU) redundancy claim ensures that the system may continue to run normally in the event one power supply unit becomes inoperable. Under normal operation, both power supplies share the system loading. Laser compliance statement The CD or DVD drive used with this computer is a laser product.
  • Page 13 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal. Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/ 5/EC. List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use.

  • Page 15: Table Of Contents

    Information for your safety and comfort Regulations and safety notices 1 System tour Overview External and internal structure Front panel Rear panel Internal components Mainboard 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system To power on the system: Power-on problems Configuring the system OS...
  • Page 16 Installing a heatsink Upgrading the processor Upgrading the system memory Installing a memory module: Removing a memory module: Installing an expansion card Installing a SAS card Installing the rear SAS card Installing the right riser card 4 System Bios Introduction The BIOS setup utility Changing configuration data Main setup...
  • Page 17 Appendix B: Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C: Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface System Information...
  • Page 18 xviii...

  • Page 19: System Tour

    1 System tour...

  • Page 20: Overview

    FTP server, file/printer server, data center, data center and Internet/Intranet server. The AR380 F1 is a flexible and highly reliable rack-mount server that satisfy growing businesses and customers’ needs.

  • Page 21: External And Internal Structure

    External and internal structure Front panel The illustration below shows the system front panel. With 3.5-inch HDD bays With 2.5-inch HDD bays...
  • Page 22 Icon Component Optical drive Monitor port USB 2.0 ports LAN4 activity indicator LAN3 activity indicator System ID indicator/button LAN2 activity indicator LAN1 activity indicator Status/fault indicator HDD activity indicator Power indicator Power button Rack handles Tape drive bay 3.5-inch or 2.5-inch hard disk drive (HDD) bays 1 System tour...
  • Page 23 Icon Component Hot-plug HDD activity indicator Hot-plug HDD status indicator Front panel LED indicator status LED indicator LED color Power Green indicator Green HDD activity Amber indicator System Blue ID LED / Button Blue Status/Fault indicator LED state Status S0: Power ON Blinking (1 Hz at S1: Sleep 50% duty cycle)
  • Page 24 LED indicator LED color LAN activity Green indicators Green (LAN1, LAN2 LAN3 LAN4) LED state Status LAN Link / No Access Blinking LAN Access Disconnect / Idle 1 System tour...

  • Page 25: Rear Panel

    Rear panel Component Power supply modules PS/2 mouse port PS/2 keyboard port Server management port (RJ-45) (10/100 Mbps) USB 2.0 ports COM port Monitor port 8-11 Gigabit LAN1 - 4 ports (10/100/1000 Mbps) Flex I/O expansion slot 13 -14 Full-height PCI Express 2.0 x8 (x4 link) expansion slots Full-height PCI Express 2.0 x16 (x8 link) expansion slot 16-18 Low-profile PCI Express 2.0 x8 (x4 link) expansion slots...

  • Page 26: Lan Port Led Indicators

    Rear panel LED indicator status LED indicator LED color System ID LED Blue Blue LAN port LED indicators LED indicator LED color RJ45 LED (Left) Green Amber RJ45 LED (Right) Yellow Yellow LED state Status Normal System ID button pressed Blinking IPMI-activated system ID LED state...

  • Page 27: Internal Components

    Internal components Component Hard disk drive bay System fan modules Memory modules Air duct PCI riser board bracket assembly Mainboard Power supply module...

  • Page 28: Mainboard

    1 System tour Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below.
  • Page 29 Connector Description P1-DIMM3A DDR3 sockets for processor 1 P1-DIMM3B P1-DIMM3C P1-DIMM2A P1-DIMM2B P1-DIMM2C P1-DIMM1A P1-DIMM1B P1-DIMM1C CPU2 Processor 2 socket JPW1 ATX 24-pin power connector JPW2/JPW3 12V 8-pin power connectors FAN1 Chassis fan 1 JPI2C Power supply SMB bus I2C header JPK1 NIC3/NIC4 LED headers FAN2...
  • Page 30 Connector Description USB 4/5 Front panel accessible USB headers (USB4/5) Chassis intrusion USB 6 Front panel accessible type A USB connector USB6 JTPM Trusted platform module header (JP8) COM2 Serial port 2 connection SXB3 Left side riser card slot SXB1 Left side riser card slot SXB2 Right side riser card slot...
  • Page 31 Connector Description P2-DIMM1C DDR3 sockets for processor 2 P2-DIMM1B P2-DIMM1A P2-DIMM2C P2-DIMM2B P2-DIMM2A P2-DIMM3C P2-DIMM3B P2-DIMM3A USB7 Front panel accessible USB headers (USB7)

  • Page 32: Mainboard Jumper Settings

    Mainboard jumper settings Jumper Description JBT1 Clear CMOS JI2C1/ SMB to PCI-E slots JI2C2 ME Mode Select ME Recovery 1 System tour Default Setting Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents. To clear CMOS, disconnect the power and short the CMOS pads with a metal object such as a small...
  • Page 33 Jumper Description BMC Enabled JPG1 VGA Enable JPL1/ GLAN1/GLAN2 JPL2 Enable JPRST1 BMC/PHY Enable Watch Dog Note: Jumpers not indicated are for test purposes only. Default Setting Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (reset)
  • Page 34 Mainboard LEDs Description BMC heartbeat Standby power LE11 System ID LED State Green blinking Solid green Solid blue 1 System tour Status Normal Power on System ID...

  • Page 35: System Setup

    2 System setup...

  • Page 36: Setting Up The System

    Ensure you have the following items: • Acer AR380 system • Acer AR380 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use. 2 System setup...

  • Page 37: Connecting Peripherals

    Connecting peripherals Caution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections Rear connections Note: Consult the operating system manual for information on how to configure the network setup.

  • Page 38: Turning On The System

    Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: After plugging in the power cord, press the power button. The system starts up and displays a welcome message on the monitor.
  • Page 39 Have an electrician check your power outlet. • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task.

  • Page 40: Configuring The System Os

    Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the Acer Smart Server Manager software, contact your local Acer representative. To start using Smart Setup, follow the steps below.

  • Page 41: Turning Off The System

    Turning off the system There are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system running the Windows operating system. For further operating system shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
  • Page 42 2 System setup...

  • Page 43: System Upgrades

    3 System upgrades...

  • Page 44: Installation Precautions

    Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, mainboard, memory modules and other server components.

  • Page 45: Post-Installation Instructions

    Place the system unit on a flat, stable surface. Open the system according to the instructions on page 43. Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. See to it that all components are installed according to the described step-by-step instructions.

  • Page 46: Opening The Server

    Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre- installation instructions” on page 26. You need to open the server before you can install additional components or access the system’s internal components.
  • Page 47 Install the top cover. (1) Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis. (2) Slide the top cover toward the front of the chassis until it is fully closed.

  • Page 48: Configuring The Storage Devices

    Configuring the storage devices The system supports up to four 3.5-inch hot-plug SAS/SATA hard disk drives. An optional optical drive can also be added to the server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives.

  • Page 49: Determining Drive Status

    order: Determining drive status Each HDD carrier features two status LED indicators (see page 5) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators. 3.5”...

  • Page 50: Removing And Installing A 3.5" Hard Disk Drive

    Description HDD access RAID add-on card HDD present no access HDD access HDD failure HDD removal HDD insertion and rebuilding HDD locate Removing and installing a 3.5” hard disk drive Removing a 3.5” hard disk drive with carrier Observe the ESD precautions described on page 26. Remove the carrier with failed HDD.
  • Page 51 (3) Pull the lever and slide the carrier from the chassis. Observe the post-installation instructions described on page 27. Installing a 3.5” hard disk drive with carrier Slide the HDD carrier all the way into the drive bay. Use the lever to push the HDD carrier until it locks into place, then close the HDD carrier lever.

  • Page 52: Removing And Installing A 2.5" Hard Disk Drive

    Lock the HDD carrier. Observe the post-installation instructions described on page 27. Removing and installing a 2.5” hard disk drive Removing a 2.5” hard disk drive with carrier Observe the ESD precautions described on page 26. Remove the carrier with failed HDD. Remove the HDD carrier.
  • Page 53 (4) Grasp the lever and pull the carrier from the chassis. Observe the post-installation instructions described on page 27. Installing a 2.5” hard disk drive with carrier Slide the HDD carrier all the way into the drive bay. Use the lever to push the HDD carrier into the chassis until it locks in place, then close the HDD carrier lever.
  • Page 54 Lock the HDD carrier. Observe the post-installation instructions described on page 27 Removing the 2.5” Carrier Cage Observe the ESD precautions described on page 26. Observe the Pre-installation instructions on page 26. Unplug the power and data cables from the cage drives. Remove the four screws of the HDD cage (1).

  • Page 55: Removing And Installing An Optical Drive

    Replace the four screws of the HDD cage. Pug the power and data cables of the carrier hard drives. Install the top cover. See page 28. Observe the post-installation instructions described on page 27. Removing and installing an optical drive The system supports a slim SATA optical drive.
  • Page 56 Pull the tab away from the drive and push the drive out of the system.(3) Remove the ODD carrier frame. 3 System upgrades...

  • Page 57: Installing An Optical Drive

    Installing an optical drive Remove the ODD slot cover if present. Install the ODD carrier frame to the ODD with the four screws.
  • Page 58 Insert the ODD into the system chassis. The drive is properly inserted if you hear a click and the locking tab locks into place (1). Plug the power and data cables to the new optical drive (2), (3). Observe the post-installation instructions described on page 27. Note: I-SATA5 port is reserved for connecting to the installed optical drive.

  • Page 59: Installing And Removing The Power Supply

    Installing and removing the power supply WARNING! To reduce the risk of personal injury or damage to the equipment, the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels.

  • Page 60: Power Supply Failure

    If the power supply unit fails, the system will shut down and you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Press the main power button on the front of the chassis and then unplug the AC power cord to completely remove power from the system before removing the power supply.

  • Page 61: Removing And Installing The Air Duct

    Push the new power supply module into the power bay until it clicks into place. Plug the AC power cord back into the module and power up the server by pushing the power on button. Removing and installing the air duct Caution: Always operate your server with the air duct installed to ensure reliable and continued operation.

  • Page 62: Replacing A System Fan

    Place the air duct on the chassis so that the tabs on the air duct align with the slots on the chassis. Caution: Do not pinch or unplug cables that may be near or under the air duct. Observe the post-installation instructions described on page 27. Replacing a system fan The system has four high-performance PWM fans to provide the cooling for the system.
  • Page 63 Remove the fan module. (1) Push the fan clip handles inwards. (2) Pull the fan up and away from the chassis. Install the new fan module. (1) Insert the new fan into the chassis. (2) Push downwards until firmly seated. Observe the post-installation instructions described on page 27.

  • Page 64: Replacing The Processor And Heatsink

    Replacing the processor and heatsink Notes: • Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink. •...

  • Page 65: Installing A Heatsink

    Using a screwdriver, loosen the heatsink screws from the mainboard. Lift the heat sink away from the processor. Lay down the heat sink in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface.
  • Page 66 Do not apply any thermal grease to the heatsink or the CPU die; the required amount has already been applied. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the (preinstalled) heatsink retention mechanism.

  • Page 67: Upgrading The Processor

    Upgrading the processor Processor configuration guidelines The server supports two LGA 1366 processor sockets supporting dual- core or quad-core Intel Xeon processors. The supplied processors may be upgraded or additional processors installed. Observe the following guidelines when replacing or installing a processor.
  • Page 68 (4) Grasp the installed processor by its edges and lift it out of its socket. (5) Store the old processor inside an anti-static bag. Remove the new processor from its protective packaging. Install the new processor. (1) Hold the processor by its edges. Make sure the alignment tabs on the socket fit the two notch located on the edge of the processor.
  • Page 69 (4) Engage the load lever back into place. 10 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the heat sink and the processor socket retention plate. (2) Apply a thin layer of an approved thermal interface material before installing the heat sink.

  • Page 70: Upgrading The System Memory

    Upgrading the system memory System memory interface The system has eighteen DIMM slots. Each CPU controls nine slots. The DIMM slots support DDR3-1333 registered/unbuffered ECC memory modules. For single rank and dual rank RDIMM, a maximum 3 DIMMs per channel and a total 18 DIMMs can be supported. For UDIMMs and quad rank RDIMMs, only 2 DIMMs per channel are supported and maximum total 12 DIMMs.
  • Page 71 Dual processor configuration No. of P11C P11B P11A DIMM No. of P21B P21A DIMM SR/DR RDIMM only 3 DIMM per channel configuration is only available for single/dual rank RDIMM. UDIMM and Quad rank RDIMM can only support 2 DIMM per channel.

  • Page 72: Mirroring Mode

    Mirroring mode: • For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective size of memory is reduced by at least one-half. • Channel 3 has no function and can't be populated in this mode. •...

  • Page 73: Sparing Mode

    • 16GB DIMM is only supported for Intel Xeon 5600 series processor. • Please refer to the User Guide for complete population for both single and dual processor configurations. Sparing mode: • In this mode, if system detects degrading memory and system still not crash, the data in failed channel will be copied to spare channel.

  • Page 74: Installing A Memory Module

    Memory identification Generally, there are some memory information printed on the label of the DIMM module. Different vendors may have different formats but the convention is usually like this: Item Description Density 1GB, 2GB,4GB,8GB. Intel Xeon Processor 5500 Series CPU supports DIMM organized by 1Gb or 2Gb DRAM chips.

  • Page 75: Removing A Memory Module

    Locate the DIMM slot on the mainboard. Install the memory module. Align then insert the DIMM into the socket (1). Push the DIMM to the socket until the retaining clips snap inward (2). Note: The DIMM slot is slotted to ensure proper installation. If you insert a DIMM but it does not fit easily into the socket, you may have inserted it incorrectly.
  • Page 76 Remove the memory module. Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1). Gently pull the DIMM upward to remove it from the DIMM slot (2). If you intend to install a new memory module, refer to the previous section.

  • Page 77: Installing An Expansion Card

    • Left riser card (pre-installed) • One Acer Flex I/O (PCI-E 2.0 x8) slot • Two full height PCI-E 2.0 x8 slots (with x4 link) • One full height PCI-E 2.0 x16 slot (with x8 link) •...

  • Page 78: Installing The Rear Sas Card

    Insert the card. Close the restraining latch. Connect the appropriate cables to the card. Observe the post-installation instructions on page 27. Installing the rear SAS card Observe the pre-installation instructions on page 26. 3 System upgrades...
  • Page 79 Unclip the restraining latch and open in the direction shown below (1). Remove the slot shield (2). Insert the card.

  • Page 80: Installing The Right Riser Card

    Close the restraining latch. Connect the appropriate cables to the card. Observe the post-installation instructions on page 27. Installing the right riser card Perform the following steps: Observe the pre-installation instructions on page 26. Unclip the restraining latch and open in the direction shown below.
  • Page 81 Remove the PCI slot shield. Insert the add-on card into the riser card. Close the restraining latch. Connect the appropriate cables to the card. Observe the post-installation instructions on page 27.
  • Page 82 3 System upgrades...

  • Page 83: System Bios

    4 System Bios...

  • Page 84: Introduction

    When an option is selected in the left frame, it is highlighted in white. Often a text message will accompany Note: The BIOS has default text messages built in. Acer retains the option to include, omit or change any of these text messages.
  • Page 85 Warning! Do not upgrade the BIOS unless your system has a BIOS- related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Acer be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.

  • Page 86: Main Setup

    4 System Bios Main setup When you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup screen by selecting the main tab on the top of the screen. The main BIOS setup screen is shown below.

  • Page 87: System Memory

    Processor The BIOS will automatically display the status of the processor used in your system and indicate the CPU type used. Speed: This item displays the speed of the CPU detected by the BIOS. Physical Count: This item displays the number of processors installed in your system as detected by the BIOS.

  • Page 88: Advanced Settings

    4 System Bios Advanced Settings Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items:...

  • Page 89: Boot Features

    Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST messages or the OEM logo. Select Disabled to display the POST messages.

  • Page 90: Processor & Clock Options

    4 System Bios 4_Second_Override, the system will power off when you press the power button for four seconds or longer. Restore on AC Power Loss: Use this feature to set the power state after a power outage. Select Power-Off for the system power to remain off after a power loss.
  • Page 91 Ratio to CMOS Setting: Select Manual to manually configure the CPU Ratio. Select Auto to allow the BIOS to automatically configure the CPU Ratio based on the processor installed on the motherboard. C1E Support: Select Enabled to use the feature of Enhanced Halt State. C1E significantly reduces the CPU's power consumption by reducing the CPU's clock cycle and voltage during a Halt State.
  • Page 92 Adjacent Cache Line Prefetch: The CPU fetches the cache line for 64 bytes if this option is set to Disabled. The CPU fetches both cache lines for 128 bytes as comprised if Enabled. MPS and ACPI MADT Ordering: Allows you to configure the MPS (Multi-Processor Specifi cations) and ACPI settings for your motherboard.
  • Page 93 Intel C-STATE Tech: If Enabled, C-State is set by the system automatically to either C2, C3 or C4. C-State package limit setting: If set to Auto, the BIOS will automatically set the limit on the C-State package register. C1 Auto Demotion: When Enabled, the CPU will conditionally demote C3, C6 or C7 requests to C1 based on un-core auto-demote information.

  • Page 94: Advanced Chipset Control

    4 System Bios Advanced Chipset Control The items included in the Advanced Chipset Settings submenu are listed below:...

  • Page 95: Cpu Bridge Configuration

    CPU Bridge Configuration QPI Links Speed: This feature selects QPI data transfer speed. Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency. QPI L0s and L1: This enables the QPI power state to low power. L0s and L1 are automatically selected by the motherboard.
  • Page 96 Patrol Scrubbing: A memory error-correction scheme that works in the background looking for and correcting resident errors. Throttling - Closed Loop/Throttling - Open Loop: Throttling improves reliability and reduces power in the processor by automatic voltage control during processor idle states. If Enabled, the following items will appear: •...
  • Page 97 NorthBridge Chipset Configuration Intel I/OAT: Significantly reduces CPU overhead by leveraging CPU architectural improvements, freeing resources for other tasks. DCA Technology: Select Enabled to use Intel's DCA (Direct Cache Access) Technology to improve data transfer efficiency. DCA Prefetch Delay: A DCA Prefetch is used with TOE components to prefetch data in order to shorten execution cycles and maximize data processing effi ciency.

  • Page 98: Southbridge Configuration

    4 System Bios Active State Power-Management: Uses power management for signal transactions between the PCI Express L0 and L1 Links. Select Enabled to configure PCI Express L0 and L1 Link power states. IOH PCIE Max Payload Size: Some add-on cards perform faster with the coalesce feature, which limits the payload size to 128 MB.

  • Page 99: Ide/Sata Configuration

    USB 2.0 Controller: Select Enabled to activate the onboard USB 2.0 controller. Note: Only available when USB Functions is set to Disabled. Otherwise, this item will be set to Enabled by the BIOS. USB 2.0 Controller Mode: This setting allows you to select the USB 2.0 Controller mode.
  • Page 100 • ICH RAID Code Base - Select Intel or Adaptec to launch the appropriate SATA RAID firmware to configure SATA RAID. Note: Only available when RAID is selected in Configure SATA#1 SATA#2 configuration: Selecting Enhanced will set SATA#2 to native SATA mode.

  • Page 101: Dma Mode

    Select Description Use PIO mode 0. It has a data transfer rate of 3.3 MBs. Use PIO mode 1. It has a data transfer rate of 5.2 MBs. Use PIO mode 2. It has a data transfer rate of 8.3 MBs. Use PIO mode 3.

  • Page 102: Pci/Pnp Configuration

    Select Description UDMA4 Use Ultra DMA mode 4. It has a data transfer rate of 100 MBs. • S.M.A.R.T. For Hard disk drives - Self-Monitoring Analysis and Reporting Technology (SMART) can help predict impending drive failures. Select Auto to allow the BIOS to automatically detect hard disk drive support.
  • Page 103 PCI Latency Timer: This feature sets the latency timer of each PCI device installed on a PCI bus. PCI IDE BusMaster: When Enabled, the BIOS uses PCI bus mastering for reading/writing to IDE drives. SR-IOV Supported: Select Enabled to enable Single-Root I/O Virtualization (SR-IOV) support, which works in conjunction with Intel Virtualization Technology to allow multiple operating systems to run simultaneously within a single computer via natively-shared PCI Express...

  • Page 104: Super Io Configuration

    4 System Bios Super IO Configuration Serial Port1 Address/ Serial Port2 Address: This option specifies the base I/O port address and the Interrupt Request address of Serial Port 1 and Serial Port 2. Select Disabled to prevent the serial port from accessing any system resources.

  • Page 105: Hardware Health Configuration

    Hardware Health Configuration This feature allows you to monitor system health and review the status of each item as displayed. CPU Overheat Alarm: This option allows you to select the CPU Overheat Alarm setting which determines when the CPU OH alarm will be activated to provide warning of possible CPU overheat.
  • Page 106 Temperature Tolerance is, and not the other way around. This results in better CPU thermal management. Acer has leveraged this feature by assigning a temperature status to certain thermal conditions in the processor (Low, Medium and High). This makes it easier for you to understand the CPU’s temperature status, rather than by just simply seeing a temperature reading (i.e., 25...
  • Page 107 activated, take action immediately by checking the system fans, chassis ventilation and room temperature to correct any problems. Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is for your reference only.

  • Page 108: Acpi Configuration

    ACPI configuration Use this feature to configure Advanced configuration and Power Interface (ACPI) power management settings for your system. ACPI Aware O/S: ACPI Version Features: The options are ACPI v1.0, ACPI v2.0 and ACPI v3.0. Please refer to ACPI's website for further explanation: http:// www.acpi.info/.
  • Page 109 Note: Only available when ACPI is enabled on an ACPI-aware operating system. NUMA Support: Uses Non-Uniform Memory Access to improve CPU performance. High Performance Event Timer: Select Enabled to activate the high- performance event timer to produce periodic interrupts at a much higher frequency than a real-time clock does when synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86...

  • Page 110: Security Settings

    4 System Bios Security Settings The BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password: This item indicates if a supervisor password has Not installed been entered for the system. means such a password has not been used.
  • Page 111 The Security screen then appears as follows: User Access Level: (Available when Supervisor Password is set as above) Available options are: • Full Access - grants full User read and write access to the Setup Utility. • View Only - allows access to the Setup Utility but the fields cannot be changed.
  • Page 112 4 System Bios The Security screen then appears as follows with both passwords set: The Security screen appears as follows with only the User Password set: Clear User Password: (Available only if User Password has been set) This item allows you to clear a user password after it has been entered.
  • Page 113 Password Check: If set to Setup, a password is required to enter the Setup Utility. If set to Always, the system will prompt for a password at bootup. Boot Sector Virus Protection: When Enabled, the BIOS displays a warning when any program (or virus) issues a disk format command or attempts to write to the boot sector of the hard disk drive.

  • Page 114: System Management Settings

    4 System Bios System Management Settings Use this feature to configure System Management settings.

  • Page 115: Product Information

    Product Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID • NIC1 Mac Address • NIC2 Mac Address • IPMI Firmware Revision IP Address Source: Select how an IP address is assigned to a client computer or network device.
  • Page 116 (e.g., 192.168.10.253). The value of each three-digit number separated by dots should not exceed 255. Acer Address: The BIOS will automatically display the Acer address of this machine. This should be in decimal and in dotted quad form (i.e., 192.168.10.253).

  • Page 117: Remote Access Configuration

    Remote Access Configuration Remote Access: This allows you to enable Remote Access support. If Remote Access is set to Enabled, the following items will be displayed: Serial Port Number: This feature allows the user to decide which serial port to be used for Console Redirection. The options are COM 1 and COM2.

  • Page 118: Dmi Event Logging

    4 System Bios Terminal Type: Allows you to select the target terminal type for Console Redirection. VT-UTF8 Combo Key Support: Select Enabled to enable VT-UTF8 Combination Key support for ANSI/VT100 terminals. Sredir Memory Display Delay: Defines the length of time in seconds to display memory information.
  • Page 119 View Event Log: View the System Event Log. Mark All Events as Read: Marks all events as read.
  • Page 120 4 System Bios Clear Event Log: This option clears the Event Log memory of all messages.

  • Page 121: Boot Settings

    Boot Settings This submenu allows you to configure boot settings for the system. Retry Boot Devices: Select Enabled to allow the BIOS to attempt to reboot the system from all bootable devices after a boot failure.

  • Page 122: Boot Device Priority

    Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device. • 1st Boot Device • 2nd Boot Device 4 System Bios...

  • Page 123: Hard Disk Drives

    Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected. • 1st Drive • 2nd Drive •...

  • Page 124: Cd/Dvd Drive

    4 System Bios CD/DVD Drive This feature allows you to specify the boot sequence from all available removable drives.

  • Page 125: Exit

    Exit Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect.
  • Page 126 4 System Bios configuration, and reboot the computer. Select Discard Changes and Exit from the Exit menu and press <Enter>. Discard Changes: Select this option and press <Enter> to discard all the changes and return to the BIOS Setup Utility.
  • Page 127 Load Optimal Defaults: To set this feature, select Load Optimal Defaults from the Exit menu and press <Enter>. Then, select OK to allow the BIOS to automatically load optimal defaults to the BIOS settings. The Optimal settings are designed for maximum system performance, but may not work best for all computer applications.
  • Page 128 4 System Bios are designed for maximum system stability, but not for maximum performance.

  • Page 129: System Troubleshooting

    5 System troubleshooting...

  • Page 130: Resetting The System

    Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. To do this Soft boot reset to clear the system memory and reload the operating system. Cold boot reset. Turn the system power off and then on.

  • Page 131: Bios Error Beep Codes

    BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen.

  • Page 132: Initial Troubleshooting Checklist

    Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. • AC power available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet for 100- 120 V or a NEMA 6-15R outlet for 200-240 V? •...

  • Page 133: Hardware Diagnostic Testing

    Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device.

  • Page 134: Confirming Loading Of The Operating System

    5 System troubleshooting activity indicators for the hard drive(s), DVD-ROM drive, and any other device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the “HDD activity indicator does not light.” on page 117. Confirming loading of the operating system Once the system boots up, the operating system prompt appears on the screen.

  • Page 135: Specific Problems And Corrective Actions

    Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. •...
  • Page 136 Bootable DVD drive is not detected. Make sure the Boot option setting in the BIOS setup utility is configured to allow the DVD drive to be the first bootable device. Newly installed memory modules are not detected. Do the following: •...
  • Page 137 • Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the system, contact your vendor about the defective software. System does not recognize all of the processors installed. Do the following: •...
  • Page 138 Verify that the add-in video controller card is fully seated in its slot. Reboot the system for the changes to take effect. If there are still no characters on the screen after you reboot the system, reboot it again. Take note of the beep codes emitted during POST. This information may be required if you seek technical assistance.

  • Page 139: Appendix A: Server Management Tools

    Appendix A: Server management tools...

  • Page 140: Server Management Overview

    BIOS and firmware, set up BMC, and configure RAID for the system hard drivers. For detailed instructions on this utility, please refer to the Acer Smart Setup Help file. Note: BIOS and firmware updates are only available on selected operating systems.

  • Page 141: Raid Configuration Utilities

    RAID configuration utilities Intel onboard SATA RAID Creation Configuring Intel onboard SATA RAID This section briefly shows how to create RAID volume with Intel onboard SATA RAID. To enable the Intel onboard SATA RAID controller Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server.
  • Page 142 Now that the RAID volume is created, you can press <ESC> or select option 5. Exit to exit. Assigning Hot Spare drive The Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver. Please assign a hot spare driver with Intel onboard SATA RAID utility installed in the operating system.

  • Page 143: Adaptec Onboard Sata Raid Creation

    Adaptec onboard SATA RAID Creation Configuring Adaptec onboard SATA RAID This section explains briefly how to create a RAID volume with the Adaptec onboard SATA RAID. Enabling the Adaptec onboard SATA RAID controller Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server.
  • Page 144 11 Now that the RAID volume is created, you can press <ESC> to exit. Assigning Hot Spare drive A hot spare is a hard disk drive that automatically replaces any failed drive in a RAID volume, and can subsequently be used to rebuild the RAID volume.

  • Page 145: Configuring Lsi Megaraid Sas 8204Elp

    Configuring LSI MegaRAID SAS 8204ELP This section briefly shows how to create RAID with LSI MegaRAID SAS 8204ELP. Entering MegaRAID SAS RAID Configuration Utility To start LSI MegaRAID SAS RAID Configuration Utility, press CTRL-M when you see the RAID BIOS during POST. After POST finished, the Adapter Selection page will show on the screen.
  • Page 146 Select YES to Save Configuration and press any key to return to the Configuration menu. 10 Press ESC to return to the Management Menu Initialing a RAID Volume Select Initialize from Management menu. All logical drives should be listed under Logical Drives. Press Spacebar to select drives for initialization.

  • Page 147: Megaraid Sas 8708Em2 Raid Creation

    MEGARAID SAS 8708EM2 RAID CREATION This section briefly shows how to create RAID with MegaRAID SAS 8708EM2. Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8708EM2, press CTRL-H when you see the RAID BIOS during POST. After POST finished, the Adapter Selection page will show on the screen.
  • Page 148 Click on Yes to initialize the new logical drives. You will see all the logical drives listed. Click on Home to go back to the configuration menu. Assigning a Hot Spare Drive Select a free disk marked as UNCONF GOOD and listed under Physical Drives.

  • Page 149: Flex Io Lsi 1078 Sas Raid Creation

    FLEX IO LSI 1078 SAS RAID CREATION This section briefly shows how to create RAID with Flex IO SAS RAID card. Entering Flex IO SAS RAID Configuration Utility To start Flex IO SAS RAID Configuration Utility for Flex IO SAS RAID card, press CTRL-H when you see the RAID BIOS during POST.
  • Page 150 Click on Yes to initialize the new logical drives. You will see all the logical drives listed. Click on Home to go back to the configuration menu. Assigning a Hot Spare Drive Select a free disk marked as UNCONF GOOD and listed under Physical Drives.

  • Page 151: Appendix B

    Appendix B: Rack mount configuration...
  • Page 152 Appendix B:...

  • Page 153: Rack Installation Information

    Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
  • Page 154 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.

  • Page 155: System Rack Installation

    System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.

  • Page 156: Vertical Mounting Hole Pattern

    Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 2U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.

  • Page 157: Installing The System Into The Rack

    Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack Confirm that the left and right inner rails have been correctly identified.
  • Page 158 Attach the inner rails to both sides of the server. Align the holes on the left and right inner rails to the hooks on the left and right sides of the server. Slide the inner rails to the front until the rails lock into place with an audible click.
  • Page 159 Push down the latches (2) to make sure the mounting rails are securely attached to the rack posts.
  • Page 160 Pull out the server mounting rails from the left and right mounting rails. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. Appendix B:...
  • Page 161 Install the server into the rack. Insert the inner rails into the server mounting rails, then push the server into the rack (1) until you hear a click sound. Press the release latch (2) and continue to push the server (3) into the rack until you hear a click sound...
  • Page 162 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below. Appendix B:...

  • Page 163: Appendix C: Acer Smart Console

    Appendix C: Acer Smart Console...

  • Page 164: Using Acer Smart Console

    Using Acer Smart Console Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers:...

  • Page 165: Accessing Acer Smart Console

    Username: root • Password: superuser Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser. Both the username and password are case sensitive and should be entered in lower case each time.

  • Page 166: Acer Smart Console User Interface

    Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information.

  • Page 167: Server Health

    Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the fan speed, processor and system temperature sensors.

  • Page 168: Event Log

    Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state.

  • Page 169: Configuration

    Configuration Allows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweight Directory Access Protocol) and RADIUS settings, configure the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users.
  • Page 170 Specify the event severity, such as Critical or Warning. Enter the IP information. Click Save. Setting up email notifications On the Alerts page click Modify. Specify the event severity, such as Critical or Warning. Enter the recipient's email address. Appendix C: Acer Smart Console...

  • Page 171: Date And Time

    The Date and Time option allows you to set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list.
  • Page 172 Enter the required information to access the LDAP server. Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS On the RADIUS Settings page check Enable RADIUS. Enter the required information to access the RADIUS server. Click Save. Appendix C: Acer Smart Console...

  • Page 173: Mouse Mode

    Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system.

  • Page 174: Configuring Network Settings

    On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. Click Save. Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters. Appendix C: Acer Smart Console...

  • Page 175: Remote Session

    Configuring Dynamic DNS On the Dynamic DNS Settings page, check Enable Dynamic DNS. Enter the required information to access the Dynamic DNS server. Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. Select the remote session then press Save.
  • Page 176 On the SMTP Setting page, select a LAN channel number. Enter the IP address of the SMTP server. Enter the username and password. Enter the email address for sending email notifications. Enter the machine name. Click Save. Appendix C: Acer Smart Console...
  • Page 177 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate On the SSL Upload page, click Browse to locate the SSL certificate on your system. Click Upload.

  • Page 178: User Privileges

    This is considered the lowest privilege level. • Operator: The operator privilege has restricted access. All BMC commands are allowed, except for the configuration commands that allows the user to change the behavior of the out-of-band Appendix C: Acer Smart Console...

  • Page 179: Remote Control

    interfaces. Operator privilege can not disable individual channels or change user access privileges. • Administrator: The administrator privilege has full access and can configure the software and add users. Administrator privilege have access to all BMC commands, including configuration commands for disabling a communication channel. Modifying a user account On the Users page click Modify User.

  • Page 180: Server Power Control

    Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server.

  • Page 181: Launch Sol

    Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and press Start to start the session.

  • Page 182: Virtual Media

    Appendix C: Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then click Upload to upload your image file to the server.
  • Page 183 CD-ROM image This option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation On the CD-ROM Setting page, enter the share host server. Enter the path to the CD-ROM image file.

  • Page 184: Maintenance

    Maintenance Firmware Update Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware On the Maintenance page click Enter Update Mode. The Firmware Upload page appears. Click Browse to locate the firmware image file.

  • Page 185: Kvm Function Description

    Snooping code for BIOS LPC Port80. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse.
  • Page 186 Left Windows Key: This item performs the same function as pressing the <Left Windows> key. Right click this item to select Press Down or Press & Release for the <Left Windows> key function. • Macro: Click this item to activate a pull-down submenu displaying Appendix C: Acer Smart Console...
  • Page 187 Macro hotkeys. • Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu. The hotkeys include the following: • <Ctrl> + <Alt> + <Del> • <Alt> + <Tab> • <Alt> + <Esc> • <Ctrl> + <Esc> • <Alt> + <Space> •...
  • Page 188 Repeat Key Timeout: Use the handle on the slider to select the appropriate timeout settings for repeat keystrokes from 0 ms (millisecond) to 1000 ms (millisecond). Language From the Preferences submenu, select Language settings. Appendix C: Acer Smart Console...
  • Page 189 From the language settings pop-up menu select the language you want to use for console redirection. The language options are: English, Japanese, German, French, Spanish, Korean, and Italian. Once you have selected a language to use, click OK. Window From the Preference submenu, click Window to display the submenu. The Window pop-up menu will open.

  • Page 190: User List

    IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote console. Full Screen Capture: Click this item to capture the full screen video display. Appendix C: Acer Smart Console...

  • Page 191: Exit

    Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session.
  • Page 192 Appendix C: Acer Smart Console...

  • Page 193: Index

    Index Adaptec onboard SATA RAID configuring controller enabling creation Adaptec onboard SATA RAID Config- uration Utility entering air duct backplane board 2.5-inch HDD controller Intel onboard SATA RAID front panel hard disk drives hard drive RAID configuration Hot Spare drive assigning Adaptec Intel...
  • Page 194 rack installing rack installation mounting pattern precautions RAID Volume creating rear panel safety CD or DVD xiii server management tools system boards backplane board mainboard riser board system fan modules system tour...

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