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Aspire 4750 and 4750G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Features 1 System Specifications 1 System Block Diagram 4 Your Acer Notebook tour 5 Top view 5 Hotkeys 6 Closed front view 7 Rear view 7 Left view 7 Right view 9 Base view 9 Hardware Specifications and Configurations 11...
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Table of Contents LCD Module Disassembly Flowchart 64 Removing the LCD Bezel 65 Removing the LCD panel with the Brackets 66 Removing the LCD Brackets 70 Removing the FPC Cable 71 Removing the Web Camera 72 Removing the Microphone 74 Removing the Antennas 74 Troubleshooting 77 System Check Procedures 78...
System Specifications Features Below is a brief summary of the computer’s many features: Platform ® Intel Core i7 processor • ® Intel Core i5 processor • ® Intel Core i3 processor • ® Mobile Intel HM55 Express Chipset • System Memory Dual-Channel SDRAM support •...
• S/PDIF (Sony/Philips Digital Interface) support for digital speakers • MS-Sound compatible • Built-in microphones • Communication Integrated Acer Crystal Eye webcam • WLAN: IEEE 802.11b/g/n • LAN: Gigabit Ethernet; Wake-on-LAN ready • I/O Ports Multi-in-1 card reader (SD/MMC/MS/MS PRO/xD) •...
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(13.46 x 9.57 x 1.33 inches) • Weight: 2.2 kg (4.85 lbs.) for UMA model 2.3 kg (5.07 lbs.) for Discreet model NOTE: 1. "*" means only for certain models". 2. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased.
System Block Diagram ##OnMainBoard VRAM 2GB/1GB/512MB Nvidia N12P 83.84,85,86,87 Discreet/UMA/PX Co-lay HDMI LVDS(Dual Channel) RGB CRT Left Side: USB x 1 Bluetooth USB2.0 x 4 CAMERA Azalia Internal Analog MIC CODEC ALC271X MIC IN 2CH SPEAKER JE40 HR Block Diagram (Discrete/UMA/co-lay) Project code : 91.4IQ01.001 PCB P/N...
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Top view Icon Item Integrated webcam Display screen Power button Keyboard Touchpad HDD indicator Communication indicator Power indicator Battery indicator Chapter 1 Description Web camera for video communication (only for certain model).
Icon Item Click buttons (left and right) Microphone Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
Closed front view Icon Item Multi-in-1 card reader HDD indicator Communication indicator Power indicator Battery indicator Rear view Item Description Battery bay Houses the computer’s battery pack. Left view Icon Item DC-in jack Ethernet (RJ-45) port External display (VGA) port HDMI HDMI port Chapter 1...
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Icon Item USB 2.0 port Description Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Chapter 1...
Right view Icon Item Microphone jack Headphones/speaker/line-out jack with S/PDIF support USB 2.0/3.0* Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Kensington lock slot Base view Icon Item Battery bay Chapter 1 Description Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones).
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Icon Item Battery release latch Memory compartment Hard disk bay Description Releases the battery for removal. Houses the computer's main memory. Houses the computer's hard disk (secured with screws). Chapter 1...
Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package CPU Fan True Value Table DTS(degree C) Fan Speed (rpm) 45-50 0-3000 55-66 0-3300 68-74 3300-3800 78-83 3800-4100 86-91 4100-4800 ° Throttling 50%: On= 99 C; OFF=93 C °...
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System Memory Item Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
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Wireless Module 802.11b/g/n Item Data throughput Protocol Interface Hard Disk Drive Item Vendor & HGST 2.5" Model HTS545025B9A3 Name Seagate 2.5” ST9250315AS Toshiba 2.5” Mk2555GSX WD 2.5” WD2500BEVT- 22ZCT0 Capacity 250000 (MB) Bytes per sector Data heads Drive Format Disks Spindle 5400 RPM speed...
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Optical Disc Drive Item Applicable disc format Loading mechanism Power Requirement Input Voltage Blu-Ray Disc Drive Item Vendor & model name W/O BEZEL FOR WINDOWS7 1. HLDS BD COMBO 12.7mm Tray DL 4X CT30N LF 2. PLDS BD COMBO 12.7mm Tray DL 4X DS-6E2SH LF 3.
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Blu-Ray Disc Drive Item Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 &...
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Video Memory Item Chipset Memory size Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor Battery Type Pack capacity Number of battery cell Package configuration LCD 14” inch Item Vendor &...
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AC Adaptor Item Vendor Input Output System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Chapter 1 Specification DELTA, LITEON, HIPRO 100-240V~ 1.5A, 50-60Hz/ 19V, 65W/90W, 2-pin Power Management All devices in the system are turned off completely.
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Navigating the BIOS Utility There are five menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the left and right arrow keys. • To choose an item, use the up and down arrow keys. •...
Information The Information screen displays a summary of your computer hardware information. I n f o r m a t i o n M a i n C P U Ty p e : C P U S p e e d : I D E 0 M o d e l N a m e : I D E 0 S e r i a l N u m b e r : ATA P I M o d e l N a m e :...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n f o r m a t i o n M a i n S y s t e m Ti m e : S y s t e m D a t e : To t a l M e m o r y : Vi d e o M e m o r y :...
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. Total Memory This field reports the total memory size of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. I n f o r m a t i o n M a i n S u p e r v i s o r P a s s w o r d s : U s e r P a s s w o r d s : H D D P a s s w o r d i s S e t S u p e r v i s o r P a s s w o r d...
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts.
Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears: Type the current password in the Enter Current Password field and press Enter. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”.
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If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. I n f o r m a t i o n M a i n B o o t p r i o r i t y o r d e r : 1 : I D E 0 : X X X X X X X X X X X - ( X X )
Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. I n f o r m a t i o n M a i n E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s D i s c a r d C h a n g e s...
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery disk at hand, then you should create a Crisis Disk (See “Steps for BIOS Recovery by Crisis Disk”...
Remove HDD Password This section teaches you how to remove HDD password: Remove HDD Password: If you key in the wrong HDD password thrice, “HDD password error code” will appear on the • screen. If you need to solve HDD password locked problem, you can run unlock6. •...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.
External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack Turn base unit over. Use a pen to slide the battery release latch to release the battery from the battery bay. Remove the battery from the battery bay. Note: Battery has been highlighted with the yellow circle as above image shows. Please detach the battery and follow local regulations for disposal.
Removing the Optical Drive Module See “Removing the Battery Pack” on page 36. Remove the one screw (A) securing the optical drive module to the system. Size (Quantity) M2.5 x L6 (1) Black Slowly pull out the ODD module from the ODD drive bay. Chapter 3 Color Torque...
Remove the one screw (C) securing the locker bracket and remove the locker bracket from the optical disk drive module. Size (Quantity) M2 x L3 (1) Black Removing the Back Cover See “Removing the Battery Pack” on page 36. Release the three screws (A) and four captive screws securing the back cover. Size (Quantity) M2.5 x L6 (3) Black...
Pry loose and carefully lift and remove the back cover. Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 36. See “Removing the Back Cover” on page 38. Remove the one screw (C) securing the hard disk drive module to the system. Size (Quantity) M2 x L3 (1) Black...
Lift the tab and slide the module away from the connector and remove it from the hard disk drive bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Remove the two screws (B) securing the hard disk to the bracket and remove the hard disk from the bracket.
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Detach the black cable from connector 1 and the white cable from connector 2 on the WLAN card. Remove the one screw (C) on the WLAN card and detach the card. Size (Quantity) M2 x L3 (1) Black Chapter 3 Color Torque 1.6 kgf-cm...
Remove the wireless LAN card. Removing the DIMM Module See “Removing the Battery Pack” on page 36. See “Removing the Back Cover” on page 38. Push out the latches on both sides of the DIMM socket to release the DIMM; then remove the DIMM module from the socket.
Main Unit Disassembly Process Main Unit Disassembly Flowchart SCREW X 5 BLUETOOTH MODULE BATTERY Item Screw M2.5 x L6 M2 x L3 Chapter 3 MAIN UNIT DISASSEMBLY MAIN UNIT A x 2 KEYBOARD A x 10 C x 3 UPPER CASE POWER BUTTON BOARD...
Removing the Keyboard See “Removing the Battery Pack” on page 36. Remove the two screws (A) from the bottom cover. Size (Quantity) M2.5 x L6 (2) Black Turn the system over and release the latches securing the keyboard. Color Torque 3.0 kgf-cm Part No.
Carefully lift up the lift the keyboard and place in on top of the palmrest. Release the latch and disconnect the keyboard cable from its connector on the main board and detach the keyboard. Separating the Upper Case from the Lower Case See “Removing the Battery Pack”...
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See “Removing the Keyboard” on page 44. Remove the twelve screws (9 x A, 3 x C) from the bottom panel. Size (Quantity) M2.5 x L6 (1~9) Black M2 x L3 (10~12) Black Disconnect the touchpad cable from TPAD1 and power button cable from PWRCN1. Color Torque 3.0 kgf-cm...
10. Remove the one screw (A) securing the the upper case to the system. Size (Quantity) M2.5 x L6 (1) Black 11. Gently lift and detach the upper case from the lower case. Removing the Touchpad Boards See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module”...
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See “Removing the DIMM Module” on page 42. See “Removing the Keyboard” on page 44. See “Separating the Upper Case from the Lower Case” on page 45. Release the latch and disconnect the touchpad cable from the connector. 10. Pry to loosen and detach the touchpad board. WARNING: The touchpad board is glued to the upper case, only remove the touchpad board if it is defective.
Removing the Left and Right Speakers See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card”...
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10. Release the speaker cables from the tape securing it. 11. Remove the four screws (C) securing the left and right speakers to the upper case. Size (Quantity) Color Torque Part No. M2 x L3 (4) Black 1.6 kgf-cm 86.00F80.723 Chapter 3...
12. Remove the left and right speakers from the upper cover. Removing the Power Button Board See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module”...
10. Release the latch and remove the power button cable from the power button board. 11. Remove the one screw (C) securing the power button board and remove the power button board from the upper cover. Size (Quantity) M2 x L3 (1) Black Removing the Bluetooth Module See “Removing the Battery Pack”...
See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module” on page 42. See “Removing the Keyboard” on page 44. See “Separating the Upper Case from the Lower Case” on page 45. Disconnect the Bluetooth cable from the main board. 10.
See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module” on page 42. See “Removing the Keyboard” on page 44. See “Separating the Upper Case from the Lower Case”...
Disconnect the USB board cables from the main board. 10. Remove the USB board module from the lower case. Removing the Main Board See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover”...
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See “Separating the Upper Case from the Lower Case” on page 45. See “Removing the Bluetooth Module” on page 52. 10. See “Removing the RTC Battery” on page 53. 11. See “Removing the USB Board” on page 54. 12. Disconnect the USB cables from the main board. 13.
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14. Remove the one screw (A) securing the main board in place. Size (Quantity) Color Torque Part No. M2.5 x L6 (1) Black 3.0 kgf-cm 86.00E12.536 15. Carefully lift the main board and disconnect the DC-in cable from the main board. Chapter 3...
16. Lift the main board gently and remove it carefully from the lower case.. Note: Circuit boards > 10cm above. Please detach the circuit boards and follow the local regulations for disposal. Removing the Heatsink Module See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module”...
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13. Disconnect the heatsink module cable from the main board. 14. Loosen the captive screws in the order shown and remove the heatsink module from the main board. Chapter 3...
Removing the CPU See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module”...
15. Lift up carefully to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with Pin 1 at the corner as shown. Removing the LCD Module See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover”...
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See “Removing the Keyboard” on page 44. See “Separating the Upper Case from the Lower Case” on page 45. See “Removing the Bluetooth Module” on page 52. 10. See “Removing the RTC Battery” on page 53. 11. See “Removing the USB Board” on page 54. 12.
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15. Remove the four screws (A) from the left and right hinges. Size (Quantity) Color Torque Part No. M2.5 x L6 (4) Black 3.0 kgf-cm 86.00E12.536 16. Carefully remove the LCD module from the base unit. NOTE: When connecting the cables back to the unit, please note that the cables should be routed well. Chapter 3...
Removing the LCD Bezel See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module”...
15. Remove the two screws (D) at the top and bottom of the LCD bezel. Size (Quantity) M2.5 x L5 (6) Black 16. Carefully pry open the LCD bezel and remove it from the LCD panel. Removing the LCD panel with the Brackets See “Removing the Battery Pack”...
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See “Removing the DIMM Module” on page 42. See “Removing the Keyboard” on page 44. See “Separating the Upper Case from the Lower Case” on page 45. See “Removing the Bluetooth Module” on page 52. 10. See “Removing the RTC Battery” on page 53. 11.
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16. Detach the webcam cable from the webcam module. 17. Disconnect the microphone cable. Chapter 3...
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18. Release the LCD cable from the tape. 19. Remove the LCD panel with brackets from the back cover. Chapter 3...
Removing the LCD Brackets See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module”...
Removing the FPC Cable See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module”...
17. Disconnect the FPC cable from the LCD panel. Removing the Web Camera See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card”...
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16. Remove the web camera module from the LCD module back cover. WARNING: The web camera module is glued to the LCD module back cover, only remove the web camera module if it is defective. Chapter 3...
Removing the Microphone See “Removing the Battery Pack” on page 36. See “Removing the Optical Drive Module” on page 37. See “Removing the Back Cover” on page 38. See “Removing the Hard Disk Drive Module” on page 39. See “Removing the Wireless LAN Card” on page 40. See “Removing the DIMM Module”...
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See “Separating the Upper Case from the Lower Case” on page 45. See “Removing the Bluetooth Module” on page 52. 10. See “Removing the RTC Battery” on page 53. 11. See “Removing the USB Board” on page 54. 12. See “Removing the Main Board” on page 55. 13.
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board. Go to the diagnostic memory in the test items.
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Index of Error Messages Error Code List Error Codes <No error code> <No error code> Chapter 4 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error...
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Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup...
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Error Message List Error Messages Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank.
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Error Message List No beep Error Messages No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly. FRU/Action in Sequence Ensure every connector is connected tightly and correctly. System board Speaker System board...
Phoenix BIOS Beep Codes Code Chapter 4 Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
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Code Beeps Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
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Code Chapter 4 Beeps Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller...
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Code Beeps Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional)
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
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Power-Related Symptoms Symptom / Error The system doesn’t power-off. Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
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Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation mode. The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices.
System Check” on page 79.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Connector Locations Main Board Top View Item Code Keyboard cable connector TPAD1 Touchpad board cable connector USBCN2 USB board cable connector USBCN1 USB board cable connector SW_R1 Touchpad button SW_L1 Touchpad button PWR_LED1 Power indicator Chapter 5 Component Item Code CARD1 RTC1 CHARGER_...
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Bottom View (Discreet) Item Code BAT1 Battery connector CPU1 Processor socket SIM1 SIM card slot DCIN1 DC power cable connector RJ45 Ethernet jack FAN1 Fan connector CRT1 Monitor port HDMI1 HDMI out port USB1 USB port USB2 USB port Component Item WWAN1 DM1-2...
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Bottom View (UMA) Item Code BAT1 Battery connector CPU1 Processor socket SIM1 SIM card slot DCIN1 DC power cable connector RJ45 Ethernet jack FAN1 Fan connector CRT1 Monitor port HDMI1 HDMI out port USB1 USB port Chapter 5 Component Item USB2 WWAN1 DM1-2...
Clearing Password Check and BIOS Recovery This section provides the standard operating procedures for clearing the password and BIOS recovery for Aspire 4750/4750G Series. There is one Hardware Open Gap on the main board for clearing the password check and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Hardware...
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of the BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Category FFC CABLES USB CABLES BT CABLES POWER CORD CABLES Description FFC TP JE40 HR TR FFC TP JE40 HR JH FFC TP JE40 HR HB C.A. USB BD FFC ,TR C.A. USB BD FFC ,JH C.A. USB BD FFC ,HB C.A.
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Category CASE/COVER/BRACKET ASSEMBLY Chapter 6 Description CORD 10A 250V 3P CHINA BK CORD EUR 250V 3P BK CORD 16A 250V 3P EUR BK CORD ITALY 10A 250V 3P BK CORD 10A 250V 3P ITALY BK CORD 2.5A 250V AUSTRALIA BK CORD 2.5A 250V SOUTH AFRICA BK CORD 6A 250V SOUTH AFRICA BK CODE 7A 125V 2P JAPAN BK...
Aspire 4750/4750G Series NOTE: All models have following common specifications: LCD (NLED14WXGA+G), card reader (5-in-1), NB chipset (HM65), Webcam (0.3M DV) Model Country Description AS4750G- EMEA Spain AS4750G-338G50Mn W7HP64ATES1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES51 AS4750G- EMEA Eastern AS4750G-338G50Mn W7HP64ATEU4 MC 338G50Mn Europe MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/...
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AS4750G- EMEA Middle East AS4750G-338G50Mn EM W7HP64EMATME4 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61 AS4750G- EMEA Turkey AS4750G-338G50Mn EM W7HP64EMATTR1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_TR31 AS4750G- EMEA Belgium AS4750G-338G50Mn W7HP64ATBE1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_NL11 AS4750G- EMEA Middle East AS4750G-338G50Mn EM W7HP64EMATME2 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61...
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AS4750G- EMEA Middle East AS4750G-338G50Mn EM W7HP64EMATME9 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS4750G- EMEA Algeria AS4750G-338G50Mn EM W7HP64EMATDZ1 MC 338G50Mn MADISON_PRO1GBCbk_V3 2*4G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS4750G- EMEA Middle East AS4750G-336G50Mn EM W7HP64EMATME9 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS4750G- EMEA Portugal AS4750G-336G50Mn W7HP64ATPT1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_PT11...
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AS4750G- EMEA Austria AS4750G-336G50Mn W7HP64ATAT1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_DE61 AS4750G- EMEA Germany AS4750G-336G50Mn W7HP64ATDE1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_DE11 AS4750G- EMEA Denmark AS4750G-336G50Mn W7HP64ATDK2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ENS1 AS4750G- EMEA Eastern AS4750G-336G50Mn W7HP64ATEU7 MC 336G50Mn Europe MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ENQ1 AS4750G- EMEA...
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AS4750G- EMEA Belgium AS4750G-336G50Mn W7HP64ATBE1 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_NL11 AS4750G- EMEA Middle East AS4750G-336G50Mn EM W7HP64EMATME2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES61 AS4750G- EMEA Middle East AS4750G-336G50Mn EM W7HP64EMATME2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_AR21 AS4750G- EMEA Middle East AS4750G-336G50Mn EM W7HP64EMATME2 MC 336G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_AR11...
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AS4750G- EMEA France AS4750G-334G50Mn W7HP64ATFR1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_FR21 AS4750G- EMEA Middle East AS4750G-334G50Mn EM W7HP64EMATME3 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_ES81 AS4750G- EMEA Holland AS4750G-334G50Mn W7HP64ATNL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_NL11 AS4750G- EMEA Poland AS4750G-334G50Mn W7HP64ATPL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_PL11 AS4750G- EMEA...
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AS4750G- EMEA Hungary AS4750G-334G50Mn W7HP64ATHU1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_HU11 AS4750G- EMEA Hungary AS4750G-334G50Mn W7HP64ATHU1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_bgn_0.3D_HG_HU11 AS4750G- EMEA Poland AS4750G-334G50Mn W7HP64ATPL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_PL11 AS4750G- EMEA Holland AS4750G-334G50Mn W7HP64ATNL1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_bgn_0.3D_HG_NL11 AS4750G- EMEA Eastern...
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AS4750G- EMEA Holland AS4750G-626G50Mn W7HP64ATNL1 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_NL11 AS4750G- EMEA Belgium AS4750G-626G50Mn W7HP64ATBE1 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_NL11 AS4750G- EMEA Switzerland AS4750G-626G50Mn W7HP64ATCH1 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_IT41 AS4750G- EMEA Luxembourg AS4750G-626G50Mn W7HP64ATLU3 MC 626G50Mn MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_IT41 AS4750G- EMEA Latvia...
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AS4750G- EMEA Turkey AS4750G-334G50Mn EM W7HP64EMATTR1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_TR31 AS4750G- EMEA Middle East AS4750G-334G50Mn EM W7HP64EMATME2 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_AR21 AS4750G- EMEA Middle East AS4750G-334G50Mn EM W7HP64EMATME9 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_ES81 AS4750G- EMEA Serbia/ AS4750G-626G50Mn W7HP64ATCS1 MC 626G50Mn Macedonia MADISON_PRO1GBCbk_V3 4G+2G/500_L/8L2.4/5R/...
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AS4750G- EMEA Middle East AS4750G-334G50Mn EM W7HP64EMATME4 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_ES61 AS4750G- EMEA Latvia AS4750G-334G50Mn W7HP64ATLV1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_LT11 AS4750G- EMEA AS4750G-334G50Mn W7HP64ATGB1 MC 334G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_EN11 AS4750G- EMEA Eastern AS4750G-334G50Mn W7HP64ATEU5 MC 334G50Mn Europe MADISON_PRO1GBCbk_V3 2*2G/500_L/8L2.4/5R/ CB_GN_0.3D_HG_RO11 AS4750G- EMEA...
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AS4750G- EMEA South Africa AS4750G-436G64Bn EM W7HP64EMATZA2 MC 436G64Bn MADISON_PRO1GBCbk_V3 2G+4G/640/BT/6L2.2/5R/ CB_GN_0.3D_HG_ES61 AS4750G- EMEA Denmark AS4750G-334G64Mn W7HP64ATDK2 MC 334G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS4750G- EMEA Switzerland AS4750G-334G64Bn W7HP64ATCH1 MC 334G64Bn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS4750G- EMEA Switzerland AS4750G-334G32Mn W7HP64ATCH1 MC 334G32Mn MADISON_PRO1GBCbk_V3 2*2G/320/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS4750G- EMEA...
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AS4750G- EMEA Middle East AS4750G-434G64Mn EM W7HP64EMATME2 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES61 AS4750G- EMEA Middle East AS4750G-434G64Mn EM W7HP64EMATME2 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_AR21 AS4750G- EMEA Middle East AS4750G-434G64Mn EM W7HP64EMATME2 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_AR11 AS4750G- EMEA Middle East AS4750G-438G64Mn EM W7HP64EMATME2 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/...
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AS4750G- EMEA Austria AS4750G-434G64Mn W7HP64ATAT1 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_DE61 AS4750G- EMEA Germany AS4750G-438G64Mn W7HP64ATDE1 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_DE11 AS4750G- EMEA Norway AS4750G-434G64Bn W7HP64ATNO3 MC 434G64Bn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS4750G- EMEA Norway AS4750G-336G64Mn W7HP64ATNO3 MC 336G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENS1 AS4750G- EMEA Norway...
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AS4750G- EMEA Holland AS4750G-438G64Mn W7HP64ATNL1 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_NL11 AS4750G- EMEA Eastern AS4750G-438G64Mn W7HP64ATEU5 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_RO11 AS4750G- EMEA Eastern AS4750G-438G64Mn W7HP64ATEU5 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_PL71 AS4750G- AS4750G-434G50Mn W7HP64ATUS1 MC 434G50Mn MADISON_PRO1GBCbk_V3 2*2G/500_L/6L2.2/5R/ CB_GN_0.3D_HG_FRB1 AS4750G- AS4750G-334G50Mn W7HP64ATUS1 MC 334G50Mn...
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AS4750G- EMEA Middle East AS4750G-434G64Mn EM W7HP64EMATME9 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES81 AS4750G- EMEA Middle East AS4750G-438G64Mn EM W7HP64EMATME9 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES81 AS4750G- EMEA Eastern AS4750G-438G64Mn W7HP64ATEU7 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_ENQ1 AS4750G- EMEA Eastern AS4750G-438G64Mn W7HP64ATEU7 MC 438G64Mn Europe MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/...
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AS4750G- EMEA Cyprus AS4750G-434G64Mn W7HP64ATCY1 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_ES61 AS4750G- EMEA AS4750G-438G64Mn W7HP64ATGB1 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_EN11 AS4750G- EMEA Israel AS4750G-436G64Mn W7HP64ATIL1 MC 436G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/8L2.4/5R/ CB_GN_0.3D_HG_HE31 AS4750G- EMEA Israel AS4750G-436G64Mn W7HP64ATIL1 MC 436G64Mn MADISON_PRO1GBCbk_V3 4G+2G/640/8L2.4/5R/ CB_GN_0.3D_HG_HE11 AS4750G- EMEA Israel AS4750G-438G64Mn W7HP64ATIL1 MC...
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AS4750G- EMEA Eastern AS4750G-434G64Mn W7HP64ATEU4 MC 434G64Mn Europe MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_SV21 AS4750G- EMEA Sweden AS4750G-438G64Bn W7HP64ATSE1 MC 438G64Bn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_FI12 AS4750G- EMEA Luxembourg AS4750G-434G64Mn W7HP64ATLU3 MC 434G64Mn MADISON_PRO1GBCbk_V3 2*2G/640/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS4750G- EMEA Luxembourg AS4750G-438G64Mn W7HP64ATLU3 MC 438G64Mn MADISON_PRO1GBCbk_V3 2*4G/640/6L2.2/5R/ CB_GN_0.3D_HG_IT41 AS4750G- EMEA...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under compatible Windows operating system for each model. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
AFLASH Utility antennas removing Audio back cover removing battery pack removing BIOS vendor Version BIOS Recovery BIOS Recovery Boot Block BIOS Recovery by Crisis Disk steps BIOS Recovery Hotkey 19–30 BIOS Utility Navigating System Security brightness hotkeys Clearing BIOS Password steps Clearing Password removing...
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Memory Check menu Boot Exit Information Security Model Definition notebook tour Online Support Information password changing removing setting Power Adapter Check Power System Check Battery Pack Power-On Self-Test (POST) Error Message Processor Screw List speakers hotkey System Block Diagram System Check Procedures System Memory System Utilities Test Compatible Components...