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Acer Aspire 3630 Service Manual
Acer Aspire 3630 Service Manual

Acer Aspire 3630 Service Manual

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Aspire 3630/TravelMate 2430 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Table of Contents
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Summary of Contents for Acer Aspire 3630

  • Page 1 Aspire 3630/TravelMate 2430 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 3630 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6: System Introduction

    Color Thin-Film Transistor (TFT) LCD displaying at -- 15” XGA (1024 X 768) -- 15.4” WXGA (1280 X 800) -- 15.4” WXGA Acer CrystalBrite (1280 X 800) SiSM661MX integrated 3D graphics with up to 64 MB of VRAM, supporting Microsoft 7.0 and dual independent display support...
  • Page 7: Input Devices

    I/O interface Temperature: Operating: 5 Non-operating: -20 C to 65 C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% ® keys, hotkey controls, embedded numeric ° ° C to 35 C ° ° ® , user- Aspire 3630...
  • Page 8: System Block Diagram

    System Block Diagram VCC_CORE CPU CORE CLOCK GEN Page:23 952023CG +12V +3.3V 5VPCU 3.3V/5V/12V 3VPCU DDR CLOCK 5VPCU/3V_ALWAYS +3.3V BUFFER 3V_S5/5V_S5 ICS97322 +2.5V 3VSUS/5VSUS 3V_S5 5V_S5 3VSUS Page:24 DDR-SODIMM1 5VSUS 2.5VSUS DDR-SODIMM2 2.5VSUS/+2.5/VTT +2.5V MVREF_DM +2.5V +1.25V SMDDR_VTERM MVREF_DM SMDDR_VTERM IDE-HDD Page:25 1.8V_S5...
  • Page 9: Board Layout

    302ELV LVDS Encoder MINI PCI CPU Socket USB Connector EC PC97551 DDR SO-DIMM Socket1 DDR SO-DIMM Socket2 CRT Connector ODD Connector RJ45 & RJ11 Connector Northbridge M760GX USB Connector BIOS ROM RTC Battery LAN PHY RTL8201CP Southbridge 963L Aspire 3630...
  • Page 10 PCMCIA Connector USB Connector Microphone Jack WLAN Button Battery LED Audio Codec ALC203 Bottom View Lid Switch LED Board Connector Chapter 1 HDD Connector LineOut Jack LineIn Jack Bluetooth button Power LED FAN Connector Panel Connector Modem Connector...
  • Page 11 Keyboard Connector Touchpad Board Connector Clock Generator MDC Connector Bluetooth Module Connector Internal Microphone Connector PCMCIA Connector Internal Speaker Connector Aspire 3630...
  • Page 12: Front View

    Panel This is a brief introduction to the I/O ports, the features and the indicators. Front view Display screen Microphone Keyboard Palmrest Click buttons (Left and right) Touchpad Status indicators Launch keys Power button Chapter 1 Item Also called LCD (Liquid Crystal Display), displays computer output.
  • Page 13: Closed Front View

    (optional). Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, UsB camera). Aspire 3630...
  • Page 14: Right View

    Icon Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Right view Icon Rear view Chapter 1 Item/ Port Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Lights up when the optical drive is active. Ejects the optical drive tray from the drive.
  • Page 15: Bottom View

    Unlatches the battery to remove the battery pack. Houses the computer’s battery pack. Locks the battery in place. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. House the computer’s main memory. Description Description Aspire 3630...
  • Page 16 Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel. Icon Function Icon NOTE: 1. Charging: the light shows amber when the battery is charging. NOTE: 2. Fully charged: light shows green when in AC mode. Chapter 1 Description Function...
  • Page 17 “ to run the Acer eManager. The mail and Web buttons are pre-set ot email and internet programs, eManager" on page 23 but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.
  • Page 18: Using The Keyboard

    Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock (Fn-F11)
  • Page 19: Windows Keys

    > + <M>: This key has the same effect as clicking the right mouse button; it opens the <Shift> + < > + <M>: application’s context menu. <Fn> Num lock off Type the letters in a normal manner. Description Aspire 3630...
  • Page 20: Special Keys

    To type: Chapter 1 Function Hotkey help Displays a list of the hotkeys and their functions. Acer eSetting Launches Acer eSetting in Acer eManager. Acer Power Launches Power Management options. Management Sleep Puts the computer in Sleep mode.
  • Page 21: The Euro Symbol

    Either directly press the <Euro> key at the bottom-right of the keyboard (for Chinese keyboard), or hold <Shift> and then press the <4> key at the upper-center of the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method). NOTE: This function varies according to the language settings. Aspire 3630...
  • Page 22: Touchpad Basics

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and suuport. Touchpad basics The following items teach you how to use the touchpad: * Move your finger across the touchpad (2) to move the cursor.
  • Page 23 Tap once. Tap twice (at the same speed as double-clicking a mouse button); hold finger to the touchpad on the second tap and drag the cursor. Click once. Center button (3) Click and hold to move up/down/left/ right. Aspire 3630...
  • Page 24: Hardware Specifications And Configurations

    Hardware Specifications and Configurations System Board Major Chip Item System core logic Audio controller Video controller Keyboard controller CardBus Controller IEEE Controller Processor Item CPU type CPU package CPU core voltage CPU I/O voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package...
  • Page 25 . Slot 2 256MB 512MB 1024MB 256MB 512MB 1024MB 256MB 512MB 1024MB 256MB 512MB 1024MB Specification 10/100 RJ45 Right side Total Memory 256MB 512MB 1024MB 256MB 512MB 768MB 1280MB 512MB 768MB 1024MB 1536MB 1024MB 1280MB 1536MB 2048MB Aspire 3630...
  • Page 26 Modem Interface Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Wireless Module 802.11b/g (optional device) Item Chipset Data throughput Protocol Interface Floppy Disk Drive Interface Item Vendor &...
  • Page 27 8cm/12cm Drawer Type Horizontal/Vertical 4200RPM/5400RPM for WD 8MByte/2MB for WD Parallel ATA for seagate ATA/ATAPI-6 for Toshiba 100 MB/Sec 5 +/- 5% HGST MORAGA+ HTS541010G9A 100000 16383 5400RPM 8192KB ATA/ATAPI-6 100 MB/Sec 5 +/- 5% Remark HLDS GCC-4244N Aspire 3630...
  • Page 28 Eject (peak): 1200mA Enhanced IDE(ATAPI) compatible CD-R (Manufacturer): Acer, CMC Magnetics, Hitachi Maxell Ltd., Moser Baer India (MBI), Mitsubishi Chemical Corp. (MCC), Mitsui Chemicals Inc., Princo, Prodisc, Ricoh Co. Inc., Ritek, Taiyo Yuden Co. Inc., TDK Corp., Other high-volume manufacturers CD-RW Normal, High, Ultra, and Ultra Plus, as applicable (Manufacturer): CMC Magnetics, Mitsubishi Chemical Corp, (MCC), Prodisc, Ricoh Co.
  • Page 29 Audio, Mixed Mode CD-ROM (Audio and DAta Combined) Photo-CD (single and Multi-session), CD-I, Video CD, CD-Plus/CD-Extra, CD-Text, CD-R disk, CD-RW disc CD (Write): CD-ROM, CD-ROM XA, CD-Audio, Mixed Mode (Audio and Data Combined) CD-I, Video CD, CD-Plus, CD-Extra, CD-Text Aspire 3630...
  • Page 30 DVD-Dual Interface Item Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Vendor &...
  • Page 31 PANASONIC 8cell 2.2 SANYO 8cell 2.2 Lithium-ION 2000mAH for SANYO 4cell, SONY 4cell, SIMPLO 4cell 4400mAH for PANASONIC 8cell, SANYO 8cell 14.8V 4 for SANYO/SONY/SIMPLO 8 for PANASONIC/SANYO 4S1P for SANYO 4cell/SONY/SIMPLO 4S2P for PANASONIC/SANYO 8cell Not show Aspire 3630...
  • Page 32 LCD 15.4” Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Surface Treatment Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt)
  • Page 33 0 to 50 -25 to 60 QDI QD150XL06- 03-01 lead-free 304.1(H)x228.1(V) XGA (1024x768) 0.297(H)x0.297(H) RGB vertical stripe Normally White Anti-glare and hard- coating 3H Low reflection not show 8/17 +3.3 Typ not show 570g 317.3(W)x241.5(H) x5.9(D) 262K colours 45/45 15/35 Aspire 3630...
  • Page 34 LCD 15.0” Item ° Temperature Range( C) Operating Storage (shipping) AC Adapter Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Input voltage range (Vrms) Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple...
  • Page 35: Environmental Requirements

    50~500Hz: 2.0G 5~62.6Hz: 0.51mm (peak to peak) 62.6~500Hz: 4.0G Specification 364(W) x 279(D) x 33.9/38.98 (H)mm 14.3 X 11 x 1.3/1.5 inches 6.08 Ibs (2.76kg) for 15” XGA LCD model 6.17 lbs (2.8kg) for 15.4” WXGA LCD model Phenomenon Aspire 3630...
  • Page 36: Mechanical Specification

    Mechanical Specification Item I/O Ports Drive Bays Material Indicators Switch Chapter 1 Specification Three USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port External display (VGA) port Microphone/line-in jack Headphones/speaker/line-out jack Type II PC Card slot DC-in jack for AC adaptor Plastic LED indicator for keyboard hot key: Caps Lock, Scroll Lock, NUmber lock LED indicator for function indicator: System power-on, HDD/ODD, Wireless on/off,...
  • Page 37: System Utilities

    System BIOS Ver V1.0 VGA BIOS Ver KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 3000 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu Chapter 2 during POST (when “Press <F2> to enter Setup” message is prompted...
  • Page 38: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 39 V1.0 VGA BIOS Ver KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 3000 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu NOTE: The system information is subject to different models.
  • Page 40 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. Main System Time: System Date: System Memory: 640 KB Extended Memory: 446MB Video Memory...
  • Page 41 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.
  • Page 42 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is: User Password Is: Primary HardDisk Security: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot Help Select Item ↑...
  • Page 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
  • Page 44 Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
  • Page 45 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
  • Page 46 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. Main CD-ROM/DVD Drive Floppy Devices +Hard Drive...
  • Page 47: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in this screen.
  • Page 48: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 49 Chapter 2...
  • Page 50 Chapter 2...
  • Page 51: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Plastic Flat-bladed screw driver...
  • Page 52: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
  • Page 53: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 54 LCD Coaxial Cable Screw List Item Description SCREW F040 9 5.0X5.0 9.5X(IO) R00 SCREW M2.0X0.4P+3FP ZK(NL) SCREW M2.5 K 5/2 X0.85 4 ZK(NL) SCREW M2.5X0.45+10K NIL SCREW M2.5X0.45+8K ZBL SCREW M2.5X0.45P+3F NI SCREW M3.0X0.8P+3K NL LCD Module 4 LCD Cushions LCD Bezel Inverter LCD Panel...
  • Page 55: Removing The Battery

    Removing the Battery Unlatch the battery latch then remove the battery. Removing the Hard Disc Drive Module See “Removing the Battery” on page 50. Remove the screw securing the hard disk drive (HDD) cover. Then remove the HDD cover. Pull the HDD module backwards as shown. Remove the HDD module.
  • Page 56: Removing The Optical Disc Drive Module

    Removing the Optical Disc Drive Module See “Removing the Battery” on page 50. See “Removing the Hard Disc Drive Module” on page 50. Remove the screw securing the optical disc drove (ODD) module. Push the ODD module outwards with a flat headed screw driver. Then remove the ODD module.
  • Page 57 Chapter 3...
  • Page 58: Removing The Lcd Module

    Removing the LCD Module Removing the Middle Cover See “Removing the Battery” on page 50. Open the notebook as image shows. Detach the middle cover carefully then remove it. Removing the Keyboard See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. Remove the four screws securing the keyboard.
  • Page 59: Removing The Wireless Lan Card

    Remove the four screws securing the CPU thermal module. Then remove the CPU thermal module. NOTE: Please remove the screws in the order that the image indicates. Start from 4, 3, 2 then 1. When you reassemble the CPU thermal module, secure the screws as the order: 1, 2, 3 then 4. This can help you average the force to each screw, therefore the CPU module can be secured well.
  • Page 60 Removing the LCD Module See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. Disconnect the inverter cable with a flat headed screw driver. Take out the LVDS cable then disconnect the LVDS cable. Tear off the tape securing the wireless LAN antennae then release the antennae.
  • Page 61: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Fan, the CPU Thermal Module and the CPU” on page 53. See “Removing the Wireless LAN Card”...
  • Page 62 Chapter 3...
  • Page 63: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Upper Case Assembly See “Removing the Battery” on page 50.. See “Removing the Hard Disc Drive Module” on page 50. See “Removing the Optical Disc Drive Module” on page 51. See “Removing the Memory” on page 51. See “Removing the LCD Module”...
  • Page 64 Removing the Touchpad Bracket, the Touchpad Board and the Touchpad See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly”...
  • Page 65: Removing The Speaker Set

    Removing the Speaker Set See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly” on page 58. Disconnect the SW DJ board cable.
  • Page 66: Removing The Audio Board

    Remove the two screws securing the SW DJ board assembly. Remove the SW DJ board assembly from the lower case. Remove the two screws securing the SW DJ board and SW DJ board bracket. 10. Then remove the SW DJ board. Removing the Audio Board See “Removing the Battery”...
  • Page 67: Removing The Modem Board

    See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly” on page 58. Remove the three screws securing the VGA thermal module. Then detach the VGA thermal module.
  • Page 68: Removing The Control Board

    10. See “Removing the Modem Board” on page 62. 11. Remove the two nut screws securing the main board. 12. Press the PCMCIA card button. 13. Remove the dummy card. 14. Remove the two screws securing the main board to the lower case. 15.
  • Page 69 See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly” on page 58. See “Removing the Speaker Set” on page 60. See “Removing the SW DJ Board Assembly” on page 60. See “Removing the Audio Board” on page 61. See “Removing the VGA Thermal Module”...
  • Page 70 Chapter 3...
  • Page 71: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 72: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
  • Page 73: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.
  • Page 74 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.
  • Page 75: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 76 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 77: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 78 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
  • Page 79 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
  • Page 80: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 81 Code Chapter 4 Beeps 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 82 Code Beeps Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 83 Code Code Chapter 4 Beeps Unknown interrupt Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...
  • Page 84: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 85 Power-Related Symptoms Symptom / Error Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 86 Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices.
  • Page 87 Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 84. Chapter 4 Action in Sequence Modem phone port modem combo board System board...
  • Page 88: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  • Page 89: Undetermined Problems

    System Check” on page 68): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 90 Chapter 4...
  • Page 91: Jumper And Connector Locations

    Jumper and Connector Locations Top View 13 (PJ1) Power Jack 15 (CN14) Battery Connector 17 (U18) 302ELV LVDS Encoder 19 (CN17) MINI PCI 21 (U21) CPU Socket Chapter 5 14 (CN12) CRT Connector 16 (CN15) ODD Connector 18 (CN16) RJ45 & RJ11 Connector 20 (U20) Northbridge M760GX 22 (CN18)
  • Page 92 23 (CN19) USB Connector 25 (U23) EC PC97551 27 (CN20) DDR SO-DIMM Socket1 29 (CN21) DDR SO-DIMM Socket2 31 (CN22) PCMCIA Connector 33 (CN24) USB Connector 35 (CN25) Microphone Jack 37 (SW2) WLAN Button 39 (LED2) Battery LED 41 (U30) Audio Codec ALC203 24 (U22) BIOS ROM...
  • Page 93 Bottom View 1 (SW1) Lid Switch 3 (CN2) LED Board Connector 5 (CN4) Keyboard Connector 7 (CN6) Touchpad Board Connector 9 (U12) Clock Generator 11 (CN9) MDC Connector Chapter 5 2 (CN1) Panel Connector 4 (CN3) Modem Connector 6 (CN5) Bluetooth Module Connector 8 (CN7) Internal Microphone Connector...
  • Page 94 Chapter 5...
  • Page 95 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 96 Aspire 3000/5000 Exploded Diagram Aspire 3000/5000 FRU List Adapter Battery ADAPTER 65W 3 PIN DELTA SADP- 65KB BF 19V ADAPTER 65W 3 PIN LITE-ON PA- 1650-02 Q2 19V ADAPTER 65W 3 PIN HIPRO HP- OK066B13QT AP.06501.005 AP.06503.006 AP.06506.001 Chapter 6...
  • Page 97 Aspire 3000/5000 FRU List Board Cable Chapter 6 BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SANYO LI-ION 4S1P 2.2A 4UR18650F-2-QC141 BATTERY SIMPPLO PACK LI-ION 4S1P 2.0A MODEM BOARD 56K(MDC) T60M893.03 S.P. BLUETOOTH MODULE W/ANTENNA WIRELESS LAN BOARD FOXCONN ABT_BRM4318BG LAUNCH BOARD...
  • Page 98 Aspire 3000/5000 FRU List Case/Cover/Bracket Assembly POWER CORD US (3 PIN) POWER CORD PRC (3 PIN) POWER CORD KOERA ( Pin) POWER CORD EU (3 PIN) POWER CORD UK (3 PIN) POWER CORD ITALIAN (3 PIN) POWER CORD- SWISS POWER CORD AU (3 PIN) POWER CORD DANISH (3 PIN) POWER CORD AF (3 PIN) MIDDLE COVER W/BUTTON...
  • Page 99 Aspire 3000/5000 FRU List Communication Module CPU/Processor Optical Disk Drive Module Chapter 6 HDD COVER 3 IN 1 DUMMY COVER HDD BRACKET WIRELESS LAN ANTENNA AMD MOBILE SEMPRON 2800+ 25WD AMD MOBILE SEMPRON 3000+ 25WD AMD MOBILE TURION 64 ML28 AMD MOBILE TURION 64 ML30 AMD MOBILE TURION 64 ML32 AMD MOBILE TURION 64 ML34...
  • Page 100 Aspire 3000/5000 FRU List HDD/Hard Disk Drive DVD/CDRW COMBO DRIVE 24X QSI SBW-242C OPTICAL DEVICE HOLDER-FIX DVD/CDRW BEZEL FOR G BASE DVD/CDRW COMBO MODULE KME UIDA-760 DVD/CDRW COMBO DRIVE 24X KME UIDA-760 OPTICAL DEVICE HOLDER-FIX DVD/CDRW BEZEL FOR KME DVD DUAL MODULE PIONEER DVR- K15RA G BASE DVD DUAL DRIVE PIONEER DVR- K15RA D.
  • Page 101 Aspire 3000/5000 FRU List Keyboard Chapter 6 SEAGATE N2 (50) 60GB 4200RPM, ST960821A HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635 SEAGATE N2 (50) 80GB 4200RPM, ST9808210A AS1680/AS1410 KEYBOARD DARFON US International AS1680/AS1410 KEYBOARD DARFON Chinese AS1680/AS1410 KEYBOARD DARFON Spanish AS1680/AS1410 KEYBOARD DARFON Thai AS1680/AS1410 KEYBOARD DARFON Brazilian Protugese...
  • Page 102 Aspire 3000/5000 FRU List LCD Module AS1680/AS1410 KEYBOARD DARFON Japanese AS1680/AS1410 KEYBOARD DARFON Greek AS1680/AS1410 KEYBOARD DARFON Hebrew AS1680/AS1410 KEYBOARD DARFON Russian 6M.A51V7.011 LCD 15 IN. TFT XGA CMO N150X3- L07 REV.C LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN.
  • Page 103 Aspire 3000/5000 FRU List Chapter 6 LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15 IN. LCD MODULE 15 IN. XGA SAMSUNG LTN150XB-L03-C00 LCD 15 IN. XGA SAMSUNG LTN150XB-L03-C00 (MADE IN CHINA) LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN.
  • Page 104 Aspire 3000/5000 FRU List LCD BRACKET W/HINGE 15.4 IN. - L LCD BRACKET W/HINGE 15.4 IN. - R LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15.4 IN. LCD MODULE 15.4 IN. WXGA QDI QD15TL02-02 (GLARE) LCD 15.4 IN. WXGA QDI QD15TL02- 02 (GLARE) LCD INVERTER BOARD LCD CABLE - 15.4 IN.
  • Page 105 Aspire 3000/5000 FRU List Main Board Chapter 6 LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - L LCD BRACKET W/HINGE 15 IN. - R LCD PANEL W/LOGO W/O ANTENNA 14/15 IN. LCD BEZEL W/RUBBER PAD 15 IN. LCD MODULE 15 IN.
  • Page 106 Aspire 3000/5000 FRU List Memory Speaker Heatsink Miscellaneous MAINBOARD SIS M760 W/PCMCIA SLOT W/O CPU MEMORY MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.11u) MEMORY DDR333 256MB NANYA NT256D64SH8C0GM-6K MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 MEMORY DDR333 256MB HYNIX HYMD232M646D6-J MEMORY DDR333 512MB INFINEON HYS64D64020HBDL-6-C (.11u) MEMORY DDR333 512MB SAMSUNG M470L6524BT0-CB3...
  • Page 107 Aspire 3000/5000 FRU List Screw Chapter 6 SCREW M2.0X3.0-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW M2.5*4L-BZN-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW MM25060IL69 SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M1.7*3.0-I (BK) SCREW I3*3.5M-NIH(M3L3.5) 86.A03V7.012 86.T25V7.012 86.A03V7.006 86.T23V7.006 86.A08V7.004 86.T23V7.010 86.A03V7.007 86.T25V7.008 86.T50V7.001 86.A03V7.011...

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