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Canon imageFORMULA DR-X10C User Manual
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Canon imageFORMULA DR-X10C User Manual

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Summary of Contents for Canon imageFORMULA DR-X10C

  • Page 1 User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
  • Page 2 Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. Tel. No. (800)652-2666...
  • Page 3 WEEE products, please This is not an exhaustive list. visit www.canon-europe.com/environment. Canon is not responsible for how this scanner is used by an individual. (EEA: Norway, Iceland and Liechtenstein) Please note that certain intellectual property is protected by copyright law, and copyrighted items may not be reproduced without the Für EMVG...
  • Page 4 Trademarks Disclaimers • Canon and the Canon logo are registered trademarks, of Canon Inc. The information in this document is subject to change without notice. in the United States and may also be trademarks or registered trademarks in other countries.

  • Page 5: Setup Guide

    Setup Guide Please read first. STEP 1 Checking the Accessories If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative. Power Cord USB Cable Pickup Roller Feed Roller (Length: 1.5 m)
  • Page 6 Setup Disc Contents Install the following software necessary for using the scanner from the supplied Setup Disc. CaptureOnTouch This is a dedicated scanning application for DR Series scanners. CapturePerfect 3.1 This is a scanning application for the DR series scanner. Scanner driver This is the scanner driver for this product.
  • Page 7 STEP 2 Installing the Rollers Install the supplied pickup roller and feed roller in the scanner. Hold the roller cover as shown, and lower it toward you. IMPORTANT • The pickup roller and feed roller are installed in the following locations after opening the upper unit.
  • Page 8 Push the lock lever for the feed roller down (A) and to the Push the lock lever for the feed roller to the left (A) and right (B). up (B) to lock the feed roller in place. Align the notches in the shaft of the feed roller with the Push the roller cover up until it clicks into place.
  • Page 9 Carefully lower the upper unit (A). Press down on both sides of the upper unit to ensure that it is securely closed (B).
  • Page 10 1 GB or more – Use the most recently available USB 2.0 driver provided by Hard disk: 1 GB or more available space Microsoft. Contact your local authorized Canon dealer for more CD-ROM drive detailed information. Interface: One standard Hi-Speed USB 2.0 port on the –...
  • Page 11 – The overall length of the SCSI cable you can use is determined by the SCSI standards. Refer to the manual for the SCSI card you are using for more information. • If the CPU, memory, interface card, and other specifications do not satisfy the installation requirements, the scanning speed may be greatly reduced and transmission may take a long time.
  • Page 12 Click [Install]. Click [Exit] to finish installing the software. * Download the latest software from the Canon website. Follow the instructions on the screen to complete Hint installation. Depending on your system environment, your web browser may start up full screen during installation. In that case, return to the desktop after processing in the browser is completed, and continue the installation process.

  • Page 13: Interface Connector Locations

    STEP 4 Connecting the Scanner to the Computer There are two methods for connecting the DR-X10C scanner to a IMPORTANT computer: a USB connection to a standard USB port built in to the • Do not connect both USB and SCSI cables to the scanner at the computer, or SCSI connection to a SCSI card installed in an same time.
  • Page 14 Using a USB Connection Connect the supplied power cord into the power connector on the back of the scanner. (A) Connect the power cord into an AC outlet. (B) Using a SCSI Connection IMPORTANT Make sure that the computer is turned OFF before connecting the SCSI cable.
  • Page 15 DIP Switches Default Position (SCSI ID=2) 220 - 240 V Type • The DR-X10C scanner incorporates a SCSI terminator which is Use the SCSI cable to connect the scanner to the permanently set to ON. When using a daisy-chain configuration computer.
  • Page 16 STEP 5 Turning the Power ON The power of the scanner can be turned ON and OFF with the power Hint switch on the front of the scanner. • Depending on your country or region, the Auto Power OFF function may be enabled under factory default conditions.

  • Page 17: Turning Off The Power

    • When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows. If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the power switch and the USB cable.

  • Page 18: Introduction

    This describes setup procedures for the scanner. Read this manual when you first use the scanner. User Manual (this manual) This manual contains the operating procedures of the scanner. CapturePerfect 3.1 Operation Guide (Electronic Manual) This is the operation guide for CapturePerfect 3.1, the Canon document scanner application program.

  • Page 19: Symbols Used In This Manual

    CapturePerfect 3.1 Operation Guide Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. WARNING Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly.

  • Page 20: Table Of Contents

    Names and Functions of Parts ........30 Setting Tool..............67 Front View, Feeder Inlet, and Eject Outlet ......30 What is Canon imageFORMULA Driver Setting Tool?..67 Rear View................31 Start-up of the Canon imageFORMULA Driver Control Panel ................ 31 Setting Tool ................
  • Page 21 Opening and Closing the Upper Unit ........86 Imprinter Specifications ............128 Cleaning Rollers with a Cleaning Sheet........ 86 Thin Paper Kit for DR-X10C Specifications......129 Cleaning the Glass..............89 ISIS/TWAIN Driver Settings ..... 130 Cleaning the Platen Rollers........... 90 Setting the Scanner Driver ........

  • Page 22: Before You Start Using The Scanner

    Before You Start Using the Scanner Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Avoid warm or humid locations, such as in the vicinity of a water Installation Location faucet, water heater, or humidifier, and avoid locations where the fumes from ammonia, paint thinner, or other volatile chemicals may...

  • Page 23: Moving The Scanner

    If you have any questions regarding the power supply, contact your WARNING local authorized Canon dealer or service representative for further Note the following precautions whenever using the scanner. Failure to information.
  • Page 24 OFF, and disconnect the power plug from the fall over, resulting in personal injury. power outlet. Then, contact your local authorized Canon dealer or When unplugging the power cord, grasp it firmly by its plug. Do not service representative for further information.

  • Page 25: Disposal

    Be careful when placing paper in the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. Disposal When disposing of this scanner, make sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.

  • Page 26: Features

    Features The main features of the DR-X10C are described below. Scanner Features Adjustable Document Feed Tray The home position height of the document feed tray can be adjusted Fast Document Feeding up or down according to the number of document sheets to be The scanner can scan up to 100 document sheets per minute of loaded.
  • Page 27 Detection Functions * Using the length of the first document page as a reference, the scanner detects a double feed when a page of a different length Auto Image Type Detection is fed. The scanner automatically detects whether documents are in black Prescan and white or color.
  • Page 28 Skewed Image Deskewed Image Two-Sided Documents Images with Blank Page with a Blank Side Skipped Dropout and Color Enhancement Functions The scanner is equipped with drop-out and enhancement functions Folio Scan that enable you to specify one color (red, blue, or green) to be Documents that are too large to fit in the feeder inlet can be folded omitted (dropped out) or enhanced when scanning, respectively.
  • Page 29 Blower: Airflow from a fan inside the scanner blows paper particles from the scanning glass. Dust Wiper: Before scanning, a brush mounted on a roller on the opposite side of the scanning glass rotates to remove paper particles from the glass. Document to be (150 dpi, Color) Dust Evasion Mechanism: When a sensor detects dust on the...

  • Page 30: Names And Functions Of Parts

    Names and Functions of Parts The names and functions of the DR-X10C parts are shown below. A Document Eject Tray Front View, Feeder Inlet, and Eject Scanned documents are output here. (See p. 45.) Outlet B Document Feed Tray Load documents to be scanned. (See p.

  • Page 31: Rear View

    J Document Feeder Tray Extension CAUTION Extend as needed to match the length of the documents. (See Do not block the ventilation holes. Doing so could cause the scanner p. 41.) to overheat, creating a fire hazard. Rear View Control Panel A USB Connector (Type B) A Display Panel Connect the supplied USB cable here.
  • Page 32 F Count Only Key Feeds and counts the number of document pages. G Bypass Mode Key Raises the document holder for the non-separating (manual) mode. H New File Key When Batch Separation by Key is enabled, separates batches. I Start Key Starts scanning.

  • Page 33: Basic Operation

    Basic Operation Turning the Power ON and OFF Use the power switch to turn the DR-X10C scanner ON and OFF, or if you are using a USB connection, you can set the USB-linked power switch. CAUTION • After turning the scanner OFF, wait at least ten seconds before USB-Linked Switch Setting (with USB turning it back ON.

  • Page 34: About The Auto Power Off Function

    Press the [ ] key five times to display “Auto USB PWR Press the [ ] or [ ] key to select [ON] or [OFF], and OFF”. (See p. 77.) press [Enter] to accept the selection. Press the Stop key to exit the User Mode. About the Auto Power OFF Function Confirm your settings.

  • Page 35: Documents

    Documents The DR-X10C scanner can scan documents ranging in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper that can be fed depends on the feeding method. Hint Acceptable Documents • Continuous feeding feeds document pages one after another by the The scanner can feed the following document sizes.
  • Page 36 • Always make sure that the ink on a document is dry before scanning Long Document Mode Setting it. Scanning documents with the ink still wet may soil the rollers or Using the Long Document mode, pages up to 118.1" (3 m) long can scanning glass, cause lines or smudges to appear on images, or be scanned with automatic paper size detection.
  • Page 37 Confirm your settings. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection. [ON2]: When the [Auto Detection] or [Scanner’s Maximum] page size setting is selected, document page lengths up to 118.11"...
  • Page 38 • To feed each document page manually when scanning long documents, press the [Bypass Mode] key on the control panel. Bypass Mode Key...

  • Page 39: Document Feed And Eject Trays

    Document Feed and Eject Trays Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. The height of the home position is set by the Tray Position User Mode Preparing the Document Feed Tray setting, which minimizes the time required to start feeding by specifying in advance the proper position for the documents to be Opening the Document Feed Tray loaded.
  • Page 40 Press the [ ] key seven times to display Tray Position. (See p. 77.) Confirm your settings. [0]: To load up to 500 sheets [1]: To load up to 300 sheets [2]: To load up to 100 sheets Press [Enter] to accept the selection. Press [Enter].
  • Page 41 Hint When power is switched OFF while the home position setting of the Document Feed Tray is high, the tray moves to the lowest position before the scanner turns OFF. CAUTION When the home position is set to high, make sure to turn the power OFF before closing the tray.

  • Page 42: Adjusting The Document Guides

    Adjusting the Document Guides Spread the document guides all the way to the left and right. The document guides normally extend at equal distances from the left and right of the center of feeding so that your documents are centered in the feed inlet.
  • Page 43 Lock the left document guide ( ) by pulling out the lock Slide the left document guide to the left edge of your lever, then slide the right document guide to the right documents. edge of your documents ( Resetting the Document Guides To reset the guides so that they are equidistant from the center, Lock the right document guide ( ), and unlock the left...
  • Page 44 Lock the left document guide ( ), and unlock the right Unlock the left document guide. document guide ( Slide the right document guide all the way to the right.

  • Page 45: Preparing The Document Eject Tray

    Preparing the Document Eject Tray The Eject Tray includes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to match the length of your documents. Document Guides Slide the document eject guides to match the width of your documents.
  • Page 46 Hint The eject paper stoppers are attached to the document tray extension, so you can adjust their positions by moving the tray extension to suit your document length.

  • Page 47: Document Feeding Methods

    Document Feeding Methods Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray by the pickup roller; and Manual Feeding, which requires one document at a time to be positioned manually for transport by the feed roller, while the pickup roller is disabled.
  • Page 48 Feed Roller Retard Bypass Mode Key Roller IMPORTANT IMPORTANT • Because pages are not separated by the retard roller during When the Continuous Manual Feeding Mode is set to ON from the manual feeding, a paper jam will occur if multiple pages are loaded User Mode, make sure to disable it (set to OFF) when finished together.
  • Page 49 Press the Menu key on the control panel. Press [Enter]. Enter Key Menu Key The current setting is indicated by blinking square brackets [ ]. The User Mode is activated. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection.

  • Page 50: Scanning

    Scanning Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.1 software included with the scanner, or directly from the control panel of the DR-X10C, using the Job Function. This section describes the Job Function and provides an overview of CapturePerfect 3.1. About the Job Function Press the Job key on the control panel.

  • Page 51: Captureperfect 3.1

    CapturePerfect 3.1 is an ISIS-compatible application developed for Execute the displayed job by pressing the Start key. Canon document scanners. CapturePerfect 3.1 includes the following modes. Select the desired scan mode from the Scan menu to perform scanning. For more information on CapturePerfect 3.1, refer to the CapturePerfect 3.1...
  • Page 52 Scan Page Scan Batch to Printer Scan Batch to File Only one page of the document is scanned. Prints scanned images Saves scanned images as files in on a specified printer a specified folder Scan Job The scanning conditions and scan mode (Scan Batch to File, Scan Batch to Printer, or Scan Batch to Mail) are registered in advance as a job.
  • Page 53 Scan Batch To Presentation CapturePerfect 3.1 starts. This mode is convenient when a compact scanner is used in an environment such as a conference hall, where it is connected to a large display or projector. By setting CapturePerfect for full-screen display before scanning, scanned images are displayed at full size on the screen.
  • Page 54 Click [OK] to finish scanner selection. From the [Scan] menu, select [Scanner Setting]. IMPORTANT If [Canon DR-X10C] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver. Set the [Default Page Size]. The Properties dialog box for the ISIS driver opens.
  • Page 55 From the [Scan] menu, select [Scan Batch to File]. The [Scan Batch to File] dialog box opens. Set the scan settings. Hint For more information on specifying the scan settings, see “ISIS/ TWAIN Driver Settings” on p. 130.
  • Page 56 Specify the file name and the file type for saving the image data. For details on the available settings in the [Scan Batch to File] dialog box, refer to the CapturePerfect 3.1 Operation Guide. Place your document and click [Save] to start scanning. Bypass Mode Key IMPORTANT You must load your documents as described below, depending...

  • Page 57: Scanning With Captureontouch

    When scanning is complete, select [Exit] from the [File] menu to quit CapturePerfect 3.1. Scanning with CaptureOnTouch CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. Start Key (Lamp lights green) Verify that a document is loaded, and click either [Continue Scanning] or [Stop Scanning].

  • Page 58: Batch Separation

    Batch Separation Batch Separation (Insert blank page) Batch Separation (Patchcode Sheets / Option) Recognizes blank pages as batch separators and performs batch separation when documents containing blank pages are scanned. When the optional patchcode decoder is installed, the DR-X10C On the [Others] tab of the ISIS driver properties, select [Blank Page] supports Automatic File Separation by detecting patchcode sheets from the Batch Separation dropdown list.
  • Page 59 Hint IMPORTANT In Windows 8, the batch code sheets are saved to the applications • Print (at original size) PATCH T (A4) and PATCH II (A4) sheets on table. A4-size paper, or PATCH T (LTR) and PATCH II (LTR) on LTR paper.

  • Page 60: How To Use Patchcode Sheets

    Patchcode Pattern Function How to Use Patchcode Sheets There are two types of patchcodes, and their function changes This section describes how to use patchcode sheets with according to their pattern. CapturePerfect 3.1. PATCH T Print the patchcode sheets on a printer. IMPORTANT •...
  • Page 61 • If [Skip, Continue Scanning] is selected and the PATCH T On the [Others] tab of the ISIS driver properties, select pattern is detected, the patchcode sheet image is not saved [Patchcode] from the Batch Separation drop-down list. and scanning continues. IMPORTANT If the patchcode decoder is not installed, the [Patchcode] batch separation setting is not displayed.

  • Page 62: Handling Interruptions In Scanning

    Handling Interruptions in Scanning If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences. When a double feed is detected (Rapid Checking the Error Message Recovery System disabled) When document feeding is interrupted, an error message will appear on the display panel.
  • Page 63 CAUTION Remove any documents that remain inside the scanner. • Remove documents that remain inside the scanner carefully. Your IMPORTANT documents could be damaged or you could be injured by paper cuts. • If the document has stopped in the midst of ejecting to the eject •...

  • Page 64: Handling A Double Feed

    • Before rescanning, straighten documents that were detected IMPORTANT as skewed. • When you press the Start key, the image that was scanned when the • Before rescanning, remove any staples that were detected in paper jam, skewed document, or staple was detected will be documents.
  • Page 65 Return the document pages ejected as a result of double-feed IMPORTANT detection to the top of the document stack yet to be scanned, and When a double feed is detected, the following process occurs, and resume scanning. messages appear according to the Rapid Recovery System setting When the Rapid Recovery System is Enabled in the ISIS/TWAIN driver.
  • Page 66 [RETRY]: The display panel appears as below. Return the double-fed document pages to the tray and press the Start key. IMPORTANT • Press the Start key the erase the image that was being scanned when double feeding was detected, and resume scanning. •...

  • Page 67: About The Canon Imageformula Driver Setting Tool

    Start-up of the Canon Setting Tool? imageFORMULA Driver Setting Tool The Canon imageFORMULA Driver Setting Tool can be used to check Click the Start button, then click [Canon DR-X10C Series] – [Canon the information of the scanner, or to configure the maintenance imageFORMULA Driver Setting Tool], in that order.

  • Page 68: Other Functions

    Other Functions Other Functions and Settings The following DR-X10C functions are grouped together as Other Functions. For details, refer to the indicated pages. Operation/Setting Method Applicable Page Panel Operation User Mode ISIS/TWAIN SCSI Speed – – p. 81 USB Short Packet –...
  • Page 69 Operation/Setting Method Applicable Page Panel Operation User Mode ISIS/TWAIN Staple Detection – – p. 74 Staple Detection (Count-Only Mode) – – p. 79 Staple Detection Level Setting – – p. 80 Stand-by Mode – – p. 80 Auto Power OFF Mode –...
  • Page 70 • The page count for the Verify Scan operation is entered using the control panel keys, and the operation is then executed by selecting Verify Count from the ISIS/TWAIN driver.

  • Page 71: Function Description

    Function Description The Other Functions are described below. See “User Mode” on p. 77, for descriptions of the functions set from the User Mode. Count-Only Mode Counts the number of loaded document sheets by simply feeding them through the scanner. Hint The Count-Only mode is executed by the Count Only key on the Press the Start key to start scanning and count the loaded...
  • Page 72 Verify Scan Hint The scanner compares the document page count obtained from the If the specified count is exceeded while scanning, or if the Count-Only mode (or entered manually) with the actual count of scanned count does not reach the specified count when document pages scanned, and an error message is displayed if the scanning is finished, an error is displayed.
  • Page 73 IMPORTANT • When a double feed is detected, documents already fed through the feed inlet are transported to the eject outlet, and operation Ultrasonic Double-Feed stops. Detection Sensor • The message that appears when a double feed is detected depends on the Rapid Recovery System setting specified in the ISIS/TWAIN driver.
  • Page 74 When the scanner detects that a skewed page is contacting the edge of the transport path, an error message is displayed and transport stops. IMPORTANT • Staple detection detects the bent corner that occurs when one of the four corners of a document has been stapled. IMPORTANT •...
  • Page 75 Platen Rollers (Black/White Background Rollers) Black Front Back (when (when folded) folded) White Brush Bypass Mode Key Reconstructed Image IMPORTANT Image processing performance depends on the selected background (black or white). IMPORTANT • Folio scanning requires that you feed each page manually (The Folio Scan Bypass Mode key is lit).
  • Page 76 • Some scanning mode and resolution settings may produce Imprinter (Optional) incomplete page images. In this case, try decreasing the resolution The scanner imprinter options consist of the Pre-Imprinter, which or, if scanning in color mode, switch to black and white. prints a text string on document pages before scanning them, and the Post-Imprinter, which prints a text string on document pages after Locking the Keys (Invalidate Key...

  • Page 77: User Mode

    User Mode The User Mode provides the user with the capability to change certain scanner functions. User Mode Operating Procedure Press the [ ] and [ ] keys to select the User Mode function. User Mode operations are controlled by the following procedure. Hint Operating procedures differ according to User Mode function.
  • Page 78 Press [Enter]. Enter Key The current setting is indicated by blinking square brackets [ ]. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection.

  • Page 79: User Mode Functions

    User Mode Functions The following functions are available in the User Mode. Buzzer (Beeper) Control Setting Double-Feed Retry Setting The beeper (“buzzer”) sounds when you press the control panel keys When a double feed is detected with Ultrasonic double-feed detection, and when a scanning error occurs.
  • Page 80 Staple Detection Level Setting Continuous Manual Feeding Mode Setting Sets the staple detection sensitivity level. [1] is the default setting, [2] provides higher sensitivity, and [0] This mode disables automatic feeding by the pickup roller, so that the provides lower sensitivity. loaded document stack must be fed by hand one sheet at a time by the operator.
  • Page 81 Display Language Setting USB Short Packet Setting Selects Japanese or English for the language to display on the control If the scanner does not operate normally when using the USB panel. interface, change this setting to [OFF]. ON: Japanese display panel Dust Detect Mode Setting OFF: English display panel Display Contrast Adjustment...
  • Page 82 (See “Thin Paper Kit for DR-X10C Specifications” on 0: Up to 500 sheets (default setting) p. 129.) 1: Up to 300 sheets For details about the Thin Paper Kit for DR-X10C, contact your local 2: Up to 100 sheets authorized Canon dealer or service representative.
  • Page 83 Auto USB Power Switch Setting Imprinter Test When this setting is set to [ON], and a USB cable is connected, the When the optional imprinter is installed, this function executes a test scanner is turned ON and OFF by the computer’s power switch. (See printing of the imprinter.

  • Page 84: Maintenance

    Maintenance Regular Maintenance To maintain scanning quality, routinely clean the scanner as described below. CAUTION • Do not use spray cleaners to clean the scanner. Precision mechanisms may get wet and malfunction. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents may deform or discolor the exterior of the scanner, and cause other damage.

  • Page 85: Cleaning The Glass And Rollers

    Cleaning the Glass and Rollers If scanned images contain spots or documents become dirty after scanning, the scanning glass or transport rollers inside the scanner may be dirty. Cleaning the Scanner Exterior The locations of the main glass and rollers are as follows. To clean the outside of the scanner, use a cloth dampened with water or mild detergent solution.

  • Page 86: Opening And Closing The Upper Unit

    Closing the Upper Unit Rollers other than those described above are cleaned by using the Carefully lower the upper unit ( ). Press down on both sides of the Cleaning Mode of the User Mode, using a cleaning sheet. (See upper unit to ensure that it is closed securely.( “Cleaning Rollers with a Cleaning Sheet”...
  • Page 87 • Each cleaning sheet is used several times to clean one side of the rollers. • Cleaning sheets can be purchased as consumables. For details, contact your local authorized Canon dealer or service representative. Product Name: Cleaning Sheets (package of 30) Press [Enter].
  • Page 88 Inspect the cleaning sheet for dust. Repeat steps 3 to 6 several times using the same cleaning Bypass Mode Key sheet to clean the same side of the rollers. Prepare a new cleaning sheet, and clean the other side in the same way.

  • Page 89: Cleaning The Glass

    Scratches on the scanning glass may cause spots or streaks on scanned images, as well as feeding errors. If you find a scratch on the scanning glass, contact your local authorized Canon dealer or service representative to have the glass replaced.

  • Page 90: Cleaning The Platen Rollers

    Cleaning the Platen Rollers Wipe any dust off the scanning glass with a clean, dry cloth. The platen rollers are located near the upper and lower sides of the scanning glass to brush away dust as the rollers turn before scanning, Press the Stop key to turn off the lamp.
  • Page 91 Platen Rollers (Black/White Sheet (avoid bending) Background Rollers) Black White Brush Use a soft object such as a cotton swab to remove any dust adhering to the brushes, and any dust that may have IMPORTANT fallen from them. • Be careful not to touch the platen roller while it is turning. IMPORTANT •...

  • Page 92: Cleaning The Pickup And Feed Rollers

    Removing and Cleaning the Pickup and Carefully lower the upper unit ( ). Press down on both Feed Rollers sides of the upper unit to ensure that it is securely closed. Carefully raise the upper unit until it stops. Lift the roller cover and pull out and downwards. Cleaning the Pickup and Feed Rollers Use the following procedure to remove and reinstall the pickup and IMPORTANT...
  • Page 93 Pull the feed roller lock lever down ( ) and move it to the right ( ) to unlock the feed roller. Lift the pickup roller mounting lever, and remove the roller. Remove the feed roller.
  • Page 94 Use a moistened, well wrung-out cloth to wipe off any Align the notches in the shaft of the feed roller with the dust from the rollers. pins on the shaft in the scanner, and place the feed roller into position. Reinstalling Pickup and Feed Rollers Push the feed roller lock lever up ( ) and move it to the...
  • Page 95 Push the roller cover up until it clicks into place. Carefully lower the upper unit ( ). Press down on both sides of the upper unit to ensure that it is securely closed.( IMPORTANT When opening and closing the roller cover, be careful not to touch the glass (staple detection window).

  • Page 96: Cleaning The Retard Roller

    Cleaning the Retard Roller Push the roller lock lever up ( ) and move it to the left ) to unlock the roller. Use the following procedure to remove and reinstall the retard roller during cleaning or replacement. CAUTION Do not use excessive force when removing or reinstalling the retard roller.
  • Page 97 Use a moistened, well wrung-out cloth to wipe off any dirt Align the notches in the roller with the shaft pins in the from the roller. scanner, then slide the roller lock lever in the direction indicated by the arrow. Reinstalling the Retard Roller Pull the roller lock lever down to lock the retard roller in Set the retard roller into place in the scanner.
  • Page 98 Replace the roller cover. Carefully lower the upper unit ( ). Press down on both sides of the upper unit to ensure that it is securely closed.( Push the front of the roller cover in until it clicks into place.

  • Page 99: Replacing The Transport Rollers

    The Roller Replacement Kit consists of replacement pickup, feed, and computer screen. retard rollers. For details, contact your local authorized Canon dealer or service representative. Product Name: Roller Replacement Kit...

  • Page 100: Checking And Resetting The

    Checking and Resetting the Page Pickup Roller Counter The roller usage counter can be checked and reset using the Roller Counter User Mode setting. IMPORTANT Feed Roller • This counter shows the number of pages transported by the currently installed feed rollers. Make sure to reset the counter when you replace the rollers.
  • Page 101 Check the number of pages fed by the rollers, and press [Enter]. Enter Key The counter reset mode is activated. Press the [ ] key to select [RESET], and press [Enter]. The counter is reset to zero. Press the [Stop] key to exit the User Mode.

  • Page 102: Imprinter Ink Cartridge Replacement And Cleaning

    Pre Imprinter Preparing an Ink Cartridge Use the following HP ink cartridges. For details, contact your local authorized Canon dealer or service representative. Product Name: Ink Cartridge (Blue) Product Code: 3693A002 (C6602B) Product Name: Ink Cartridge (Red)

  • Page 103: Replacing Ink Cartridges

    Press the Open/Close button and carefully raise the upper unit until it stops. Ink Cartridge Storage Pocket • To avoid ink leakage, store spare ink cartridges inside their sealed wrappers. Open/Close Button Replacing Ink Cartridges The carriage moves to the replacement position. Replace the ink cartridge using the following procedure.
  • Page 104 Turn the lock lever downwards. Peel off the seal covering the nozzles of a new ink cartridge. Open the carriage and remove the ink cartridge. CAUTION Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately.
  • Page 105 • If the ink cartridge is not secured by the lock lever, “Check Open the carriage and insert a new ink cartridge. Imprinter: H008” appears on the display panel when the upper unit is closed. In this case, open the upper unit and turn the lock lever to secure the ink cartridge.
  • Page 106 Adjust the document feed guides outward to allow access Pull the lock lever outward ( ) to release the ink cartridge to the imprinter cover. lock ( Press the imprinter cover tab (indicated by the arrow in the illustration) to unlock it. Remove the ink cartridge.
  • Page 107 Peel off the seal covering the nozzles of a new ink Install the new cartridge with the nozzles facing to the cartridge. right. CAUTION Push the ink cartridge as indicated by the arrow until it Peel off the seal covering the nozzles of a cartridge only if you are clicks into place.

  • Page 108: Cleaning The Print Heads

    IMPORTANT Carefully close the imprinter cover. When closing the imprinter cover, make sure that it is locked so that it will not open unexpectedly. An error message appears on the display panel if the imprinter cover is open. Cleaning the Print Heads If the imprinter print head nozzles are dirty, printing may become streaked or spotty.
  • Page 109 IMPORTANT If excess ink is not removed, streaks will appear in images, and documents will be soiled. Clean up excess ink carefully and regularly. • When scanning many documents daily, clean after approximately every 10,000 pages. • In any case, we recommend cleaning at least once at the end of each day.

  • Page 110: Imprinter Testing

    Imprinter Testing Press the Menu key on the control panel. After replacing an ink cartridge or cleaning the print head, perform a test print to confirm proper printing. Test printing is performed by the “Imprinter Test” User Mode selection. IMPORTANT Menu Key Before performing an Imprinter Test, load a sheet of paper into the Document Feed Tray.
  • Page 111 IMPORTANT Press [Enter]. If no paper is loaded for test printing, the imprinter test finishes without printing. Press the [Stop] key to exit the User Mode. Enter Key The Imprinter Test is enabled. Press the [ ] key to select [OK], and press [Enter]. The test print is executed.

  • Page 112: Practical Examples

    Practical Examples Messages There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner encounters a problem. Ready Status Display The following messages appear on the display panel to indicate the scanner’s operating state: Counting...

  • Page 113: Error Messages

    Status: The scanner is busy processing. Wait until the display Error Code: H008 changes. Problem: No ink cartridge is installed in the pre-imprinter. Or the pre- imprinter ink cartridge is not secured. Verifying… Solution: Install the ink cartridge and turn the lock lever upwards to secure the ink cartridge.
  • Page 114 Error Code: Exxx (excluding E021) p. 64.) Problem: Internal scanner error. Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative.
  • Page 115 Double Feed (Rapid Recovery System) Count Mismatch Problem: Double feeding of document pages has been detected Error Code: U001 while scanning with the Rapid Recovery System enabled. Problem: The specified count has not yet been reached. Solution: Remove the double fed document page(s) from the eject Solution: Check the document count, and scan again.

  • Page 116: Troubleshooting

    • Scanning Results Are Not as Expected (See p. 119) selected in the User Mode). It you cannot resolve a problem, contact your local authorized Canon dealer or your service representative. Solution Enable Auto USB Power (select [ON] in the User Mode).
  • Page 117 (See p. 10.) types of USB interfaces. Contact your local Cause The scanner’s SCSI ID is identical to the SCSI authorized Canon dealer or service ID of another device. representative for more information. Solution Check the SCSI IDs of all SCSI devices Cause The scanner does not support the USB cable.
  • Page 118 Is the scanner’s power switch turned ON? If this does not solve the problem, consider the following possible If this does not solve the problem, consider the following possible causes: causes: Cause Other applications are running in the Cause The ISIS/TWAIN driver and Job Registration background on your PC.
  • Page 119 The compression format used by performance is not improved after cleaning the rollers, contact your CapturePerfect 3.1 is not supported. local Canon dealer or service representative to purchase a Roller Solution Open the image file with CapturePerfect 3.1, set Replacement Kit, and replace the rollers (pickup, feed and retard the compression format to [None], and save it rollers).
  • Page 120 Problem A black margin appears around the scanned scanning glass inside the scanner may be document. scratched. Contact your local authorized Canon Cause A document smaller than the preset paper dealer or service representative. size has been scanned. Or, the loaded...

  • Page 121: Uninstalling The Software

    Uninstalling the Software Some scanner malfunctions can be resolved by reinstalling the software. Before reinstalling the software, make sure to completely uninstall any previous installation first. Uninstalling the ISIS/TWAIN Driver Click [Uninstall a program]. The following procedure uses the ISIS/TWAIN driver as an example. Follow the same procedure to uninstall the Job Registration Tool and CapturePerfect 3.1.
  • Page 122 From the program list, select the application to be removed and click [Uninstall]. The file-deletion confirmation screen appears. Click [Yes] to proceed with uninstallation.

  • Page 123: Appendix

    Appendix Specifications Scanning Resolution Unit Specifications 100, 150, 200, 240, 300, 400 and 600 dpi Scanning Speed (LTR/A4 portrait) Type Black and White Desktop sheet-fed scanner 200 dpi Simplex 100 pages/min. Scannable Document Requirements Duplex 200 images/min. Width: 2" to 12.01" (50.8 mm to 305 mm) 300 dpi Simplex 100 pages/min.
  • Page 124 Color Duplex 256 images/min. 200 dpi Simplex 100 pages/min. 400 dpi Simplex 84 pages/min. Duplex 200 images/min. Duplex 84 images/min. 300 dpi Simplex 100 pages/min. 600 dpi (speed priority) Duplex 170 images/min. Simplex 82 pages/min. 400 dpi Simplex 76 pages/min. Duplex 82 images/min.

  • Page 125: Options

    (with Document Feed Tray and Eject Tray Open) This imprinter unit prints a text string on document pages before 20.79" (W) × 33.90" (D) × 17.01" (H) scanning them. (See “Imprinter (Optional)” on p. 76.) 528 mm (W) × 861 mm (D) × 432 mm (H) Weight Post-Imprinter Unit (Product Code: 2418B004) Approx.

  • Page 126: Consumables

    • For information about the roller replacement kit, contact your local authorized Canon dealer or service representative. • If you replace the transport rollers after installing the optional Thin Paper Kit for DR-X10C, you need to use the Exchange Roller for DR- X10C Thin Paper Kit (Product Code: 2418B013).

  • Page 127: External Dimensions

    External Dimensions 22.17" (563 mm) 21.10" (536 mm) 33.90" (861 mm)

  • Page 128: Option Specifications

    Option Specifications This section contains the specifications for the separately sold imprinters 125). Refer to “Batch Separation” (p. 58) for the specifications of the patchcodes that can be detected by the patchcode decoder. 12 × 12 (with no added space between characters) Imprinter Specifications 12 ×...

  • Page 129: Thin Paper Kit For Dr-X10C Specifications

    Thin Paper Kit for DR-X10C Specifications Scannable Document Requirements Wight: 7 lb to 32 lb bond (27 g/m to 128 g/m ) (0.03 mm to 0.15 mm) Without the Thin Paper Kit for DR-X10C: 14 lb to 32 lb bond (52 g/m to 128 g/m ) (0.06 mm to 0.15 mm) Scanning Speed...

  • Page 130: Isis/Twain Driver Settings

    ISIS/TWAIN Driver Settings Setting the Scanner Driver When you load the driver for the first time, the selected scanner and a [Basic] tab dialog for selecting the default paper size are displayed. Hint • These settings will apply when [Default] is clicked in the ISIS driver dialog box.
  • Page 131 [Brightness] tab Adjust the brightness and contrast of scanned images. In addition, you can also click [Gamma] and set the gamma correction value for scanned images.
  • Page 132 [Image processing] tab Specify scanner operations related to document feeding. [Others] tab Set the processing method for scanned images. [Feeding] tab Configure special scan method and image processing settings.
  • Page 133 [Pre Imprinter] Tab Sheets [Post Imprinter] Tab Sheets The [Pre Imprinter] tab sheet is displayed when an optional pre- The [Post Imprinter] tab sheet allows you to imprint/add any character imprinter unit is installed, and allows you to imprint any character string or counter on scanned documents.

  • Page 134: Setting Basic Scanning Conditions

    Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. Confirming Basic Conditions for • [Advanced Text Enhancement] and [Advanced Text Enhancement Scanning II] remove or process the background color and background surrounding text to enhance the text for easy reading.
  • Page 135 Page Size Scanning Side Select the page size that matches the document to be scanned. Select which of the sides of the document to scan. If the scanning side is set to [Skip blank page], the images of blank pages are deleted when images are saved. Scanning Documents of Unregistered Page Sizes You can register an unregistered paper of non-standard size with a...
  • Page 136 Specifying the Scan Area Configure the following settings when you want to specify the area of the document to be scanned. Specifying an area To scan one area of a larger document, click [Area] on [Page Size] in the [Basic] tab to display the [Scan Area] dialog box. Designate which area of the document to scan.

  • Page 137: Practical Examples

    Practical Examples This section provides an overview of which items to set according to the purpose when configuring the scanning settings. For details on settings, see "ISIS/TWAIN Driver Settings" on p. 130. Scanning Documents of Unregistered Set the page size to [Match original size] and scan the document.
  • Page 138 • When scanning with the Long Document Mode set to [ON2], if the scan is performed at 400/600 dpi or the scan is performed with the scanning mode set to color and the scanning side set to [Duplex], the image may be lost. If this occurs, scan by reducing the resolution, using black and white, or setting the scanning side to [Simplex].

  • Page 139: Specifying The Scanning Area

    Registering of unregistered non- standard page sizes You can register a non-standard page size that has not been registered as a page size by naming it as a custom page size in the [Custom Page Size] dialog box that opens from the [Save] button on the [Basic] tab sheet.

  • Page 140: Configuring Scanner Settings According To The Purpose

    • With CapturePerfect 3.1, the last scanned image appears in the When you do not want to scan colored preview window. Scan the document you want to set the area of with lines and characters [Scan Single Page] in order to display the image in the preview Select the color (red, blue, or green) to be ignored (dropped out) in window.
  • Page 141 When you want to skip or enhance intermediate colors Select an intermediate color in [Color drop-out] on the [Image processing] tab sheet. When you want to prevent the bleed- through of text and other items from the back side of thin pages, or remove the background from scanned images Select [Prevent Bleed-Through / Remove Background] on the [Image processing] tab sheet.
  • Page 142 When you want to enhance contours in images Adjust the [Edge emphasis] setting on the [Image processing] tab sheet. When you want to eliminate black borders around scanned images (when the background is set to black) When the background color is set to black on the [Feeding] tab sheet, select [Border Removal] on the [Image processing] tab sheet.
  • Page 143 Hint Hint When the background color is set to white, [Border Removal] is Moire reduction is enabled when the resolution is 300 dpi or less, and disabled. [High Quality Moire Reduction] is displayed when the resolution is 240 dpi or less. When you want to reduce the moire When you want to save black and white patterns that appear when color photos...
  • Page 144 When you want to reverse black and white in scanned images Select [Reverse Image] on the [Image processing] tab sheet. This outputs scanned images with black and white reversed.
  • Page 145 When you want to enhance text that is difficult to read because of factors such as the background of the scanned document Select [Advanced Text Enhancement] as the mode on the [Basic] tab sheet. The background behind the text is removed or processed so that the text is emphasized for better legibility.
  • Page 146 Hint Images are rotated as follows according to the orientation of the loaded document and the selected angle. Feeder The text orientation on each page is detected, and the scanned image Document: is rotated in 90-degree increments to correct the orientation. Face Up Document Text...
  • Page 147 To thicken lines and text in scanned Hint images If [Skip Blank Page] is selected, the [Setting] button is enabled, and Drag the [Character Emphasis] slider in the [Image processing] tab to you can adjust the level for judging whether pages are blank. make lines and text in the scanned images thicker or thinner.
  • Page 148 When you want to use batch separation • Set [Batch Separation] on the [Others] tab to [Auto]. for scanning When you want to divide and scan a document, you can separate a batch at the timing with which each next document is placed and scanned.(Only enabled for applications that support batch separation.)In this case, set the scanner driver as follows.
  • Page 149 C Select [Front 1st], and then open the other tabs and set the When you want to use the MultiStream settings for scanning, select the [Use MultiStream] checkbox on the [Others] tab to display the scanning conditions. Depending on the value specified for [Stream setting items related to MultiStream, and then configure the setting count of Front], configure the remaining [Front 2nd] and [Front 3rd] items in the following order.

  • Page 150: Registering Your Settings

    To scan barcodes • Select the [Erase Dot] check box to automatically remove isolated black dots (3 x 3 dot size) from white backgrounds (or white dots After installing the included Barcode Module, you can scan barcodes from black backgrounds). on documents.

  • Page 151: Function Restrictions Depending On Color Mode Setting

    Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab. [Brightness] tab [Image processing] tab Setting value Contrast [Character Setting value...
  • Page 152 [Image processing] tab Prevent Bleed Edge Background Setting value Through/Remove Erase Dot Erase Notch Reverse Image emphasis smoothing Background Detect automatically Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II 256-level Gray 24-bit Color (O: Available for setting, X: Not available for setting, or auto) 1)Not available for setting if all of the following conditions in the [Auto Image Type Detection Settings] dialog box are met.
  • Page 153 [Others] tab Setting value Prescan Detect automatically Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II 256-level Gray 24-bit Color (O: Available for setting, X: Not available for setting, or auto)

  • Page 154: Index

    Index extension ................45 Document Feed Tray ..............39 Auto Power OFF Function ............34 extension ................41 home position ............... 39 Background Selection ..............74 Document Feeding Methods ............47 Batch Separation ..............148 continuous feeding ............... 47 continuous manual feeding ..........48 manual feeding ..............
  • Page 155 Ink Cartridges ................102 Pre-Imprinter ................76 Installation Location ..............22 Problems and Solutions ............116 Installing ..................10 Introduction ................18 Rapid Recovery System ............. 29 Replacing the Ink Cartridge Job Function ................50 post-imprinter ..............105 pre-imprinter ............... 103 Replacing the Transport Rollers ..........
  • Page 156 Ultrasonic Double-Feed Detection ..........73 Uninstalling ................121 USB Connection ................. 14 USB Connector ................13 USB-Linked Switch ..............33 User Mode .................. 77 functions ................79 operating procedure ............. 77 Verify Count ................72 Verify Scan ................. 72...
  • Page 157 Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i aretleri [English] Switch (On) Power on [Français] Commutateur (Marche)
  • Page 158 [English] Switch (Push-On/Push-Off) Power on/off (no standby current) [Français] Commutateur (Appuyer pour Sous/hors tension (pas de courant de veille) mettre en marche/Appuyer pour arrêter) [Italiano] Interruttore a pulsante Alimentazione on/off (nessuna corrente di standby) bistabile (On/Off) [Deutsch] Schalter (Ein- und Ausschalten Ein- und Ausschalten (ohne Ruhestromaufnahme) durch Drücken) [Español]...
  • Page 159 [English] DC symbol Indicates direct current [Français] Symbole CC Indique qu’il s’agit de courant continu [Italiano] Simbolo corrente continua (C.C.) Indica la corrente continua [Deutsch] Gleichstrom-Symbol Kennzeichnet Gleichstrom [Español] Símbolo CC Indica corriente continua [Nederlands] DC-pictogram Geeft gelijkstroom aan [Türkçe] DC sembolü...
  • Page 160 CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 MISSISSAUGA ROAD, BRAMPTON, ONTARIO L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY.

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