Page 1 L365 User's Guide...
Page 3: Table Of Contents
Changing the Power Off Timer Setting - Windows................. 18 Changing the Power Off Timer Setting - OS X................19 Epson Connect Solutions for Smartphones, Tablets, and More ............20 Using the Epson iPrint Mobile App ....................20 Using Epson Email Print ....................... 20 Using Epson Remote Print ......................
Page 4 Paper or Media Type Settings ......................35 Placing Originals on the Product ......................37 Placing Originals on the Scanner Glass ..................... 37 Copying ..............................39 Copying Documents or Photos......................39 Printing from a Computer ......................... 41 Printing with Windows ........................41 Selecting Basic Print Settings - Windows ..................
Page 5 Starting a Scan........................... 72 Starting a Scan Using the Product Buttons..................72 Changing Default Scan Button Settings ..................73 Starting a Scan Using the Epson Scan Icon .................. 73 Starting a Scan from a Scanning Program..................75 Selecting Epson Scan Settings ......................77 Scan Modes...........................
Page 6 Refilling Ink .............................. 117 Ink Safety Precautions ........................117 Check Ink Levels ..........................118 Disabling Special Offers with Windows ..................119 Purchase Epson Ink ......................... 121 Ink Bottle Part Numbers....................... 121 Refilling the Ink Tanks ........................121 Adjusting Print Quality..........................127 Print Head Maintenance........................
Page 7 Product Light Status ......................... 148 Running a Product Check ........................ 149 Solving Setup Problems ........................150 Noise After Filling the Ink ......................150 Software Installation Problems ....................151 USB Connection Problems......................151 Solving Network Problems ....................... 151 Product Cannot Connect to a Wireless Router or Access Point ..........152 Network Software Cannot Find Product on a Network..............
Page 8 Incorrect Colors ........................... 167 Solving Scanning Problems ......................168 Scanning Software Does Not Operate Correctly ................. 168 Cannot Start Epson Scan ......................168 Solving Scanned Image Quality Problems ..................169 Image Consists of a Few Dots Only..................... 169 Line of Dots Appears in All Scanned Images................170 Straight Lines in an Image Appear Crooked ................
Page 9 Environmental Specifications ......................184 Safety and Approvals Specifications ....................185 Notices ..............................186 Trademarks ............................186 Copyright Notice..........................186 A Note Concerning Responsible Use of Copyrighted Materials........... 187 Default Delay Times for Power Management for Epson Products ..........187 Copyright Attribution ........................187...
Page 11: L365 User's Guide
L365 User's Guide Welcome to the L365 User's Guide. For a printable PDF copy of this guide, click here.
Page 12: Product Basics
Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights...
Page 13: Adjusting Control Panel Position
color copy button stop button ink light paper light Scan to PDF by pressing the B&W copy button and the color copy button simultaneously Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. •...
Page 14: Product Parts - Top
Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top Edge guide Sheet feeder Paper support Feeder guard Output tray Control panel...
Page 15 Document cover Scanner glass Parent topic: Product Parts Locations...
Page 16: Product Parts - Inside
Product Parts - Inside Scanner unit Ink tubes Ink tank unit Ink tanks Print head in home position Parent topic: Product Parts Locations...
Page 17: Product Parts - Back
Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
Page 18: Changing The Power Off Timer Setting - Windows
Changing the Power Off Timer Setting - Windows You can use the printer software to change the time period before the printer turns off automatically. 1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings.
Page 19: Changing The Power Off Timer Setting - Os X
Parent topic: The Power Off and Sleep Timers Changing the Power Off Timer Setting - OS X You can use the printer software to change the time period before the printer turns off automatically. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 20: Epson Connect Solutions For Smartphones, Tablets, And More
Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 21: Using Epson Remote Print
3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
Page 22: Wi-Fi Networking
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 23: Wi-Fi Protected Setup (Wps)
Computer Internet Ethernet cable (used only for wired connection to the wireless router or access point) Parent topic: Wi-Fi Networking Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Page 24: Printing A Network Status Sheet
• If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Page 25 1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 26: Loading Paper
Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes. 1. Flip the feeder guard forward.
Page 27 3. Pull out the output tray and open the paper stopper. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left.
Page 28 5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 6.
Page 29: Loading Paper For Photos
• Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Envelopes Loading Paper for Photos Loading Paper for Photos You can print photos on a variety of paper types and sizes. 1.
Page 30 4. Slide the edge guide left. 5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
Page 31: Loading Envelopes
6. Slide the edge guide against the paper, but not too tightly. 7. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your photo faces. •...
Page 32 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper.
Page 33 4. Slide the edge guide left. 5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back.
Page 34: Paper Loading Capacity
(8.3 × 11.7 inches [210 × 297 mm]) ** Epson Bright White Paper ** 80 sheets Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte 20 sheets Epson Premium Photo Paper Glossy 20 sheets Plain paper - Legal (8.5 ×...
Page 35: Available Epson Papers
Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Paper Type Size...
Page 36 For this paper Select this paper Type or Media Type setting Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Envelopes Envelope Parent topic: Loading Paper...
Page 37: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 38 Epson Scan, the edges of your original may be cropped by about 0.2 inch (4.5 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place.
Page 39: Copying
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Related references Copies are Cut Off Copying Documents or Photos You can copy color or black-and-white documents or photos onto plain paper. 1.
Page 40 Placing Originals on the Product...
Page 41: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 42 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 43: Print Quality Options - Windows
6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 7. Select the Quality setting that matches the print quality you want to use. 8.
Page 44: Multi-Page Printing Options - Windows
Standard For everyday text and image printing. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
Page 45 • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side. 2. Click the Settings button. You see a window like this: 3.
Page 46: Double-Sided Printing Options - Windows
Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 47 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
Page 48: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 49: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 50: Selecting A Printing Preset - Windows
Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
Page 51 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
Page 52: Selecting Extended Settings - Windows
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
Page 53: Extended Settings - Windows
You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
Page 54: Printing Your Document Or Photo - Windows
Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
Page 55 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 56: Checking Print Status - Windows
Checking Print Status - Windows During printing, you can see the progress of your print job by double-clicking the printer icon in the Windows taskbar. You can control printing using the options on the screen. • To cancel printing, right-click on any print job and click Cancel. •...
Page 57: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 58: Changing Automatic Update Options
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 59: Printing With Os X
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Page 60: Selecting Basic Print Settings - Os X
Sizing Printed Images - OS X Managing Color - OS X Printing Your Document or Photo - OS X Selecting Printing Preferences - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
Page 61 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 62 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 63: Print Quality Options - Mac Os X
9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Page 64: Print Options - Os X
Print Options - OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally.
Page 65: Selecting Print Layout Options - Os X
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 66: Sizing Printed Images - Os X
Sizing Printed Images - OS X You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
Page 67: Color Matching And Color Options - Os X
Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 68: Printing Your Document Or Photo - Os X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 69: Checking Print Status - Os X
Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job and control printing. 1.
Page 70: Selecting Printing Preferences - Os X
2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.
Page 71: Printing Preferences - Os X
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 72: Scanning
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
Page 73: Changing Default Scan Button Settings
Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
Page 74 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...
Page 75: Starting A Scan From A Scanning Program
Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for...
Page 76 Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. With Windows, do not select a WIA option for your product; it will not work correctly. You see an Epson Scan window like this:...
Page 77: Selecting Epson Scan Settings
Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Related topics Placing Originals on the Product Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.
Page 78: Selecting The Scan Mode
Scanning in Office Mode Scanning in Professional Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings...
Page 79 You see this window:...
Page 80 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 81: Available Image Adjustments - Full Auto Mode
Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 82 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
Page 83 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 84: Selecting A Scan Area - Home Mode
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
Page 85 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
Page 86 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 87: Available Image Adjustments - Home Mode
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
Page 88: Selecting A Scan Size - Home Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 89 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 90 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Page 91: Scanning In Office Mode
Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 92: Selecting A Scan Area - Office Mode
10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 93 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 94: Available Image Adjustments - Office Mode
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
Page 95: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
Page 96 You see this window:...
Page 97 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 98: Available Image Types - Professional Mode
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
Page 99 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 100 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Page 101: Available Image Adjustments - Professional Mode
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 102 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
Page 103: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 104 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 105 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Page 106: Image Preview Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
Page 107 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Page 108: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
Page 109: Available Scanned File Types And Optional Settings
A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).
Page 110: Scanning With Os X Using Image Capture
1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
Page 111 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Page 112: Available Scan Settings - Os X Image Capture
Scanning Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning.
Page 113 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window.
Page 114 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows...
Page 115: Restoring Photo Colors As You Scan
9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 116 Related tasks Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings...
Page 117: Refilling Ink
Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.
Page 118: Check Ink Levels
• Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels. • After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
Page 119: Disabling Special Offers With Windows
You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
Page 120 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Ink Levels...
Page 121: Purchase Epson Ink
Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.
Page 122 Caution: Wear plastic gloves while refilling the ink tanks to avoid staining your hands. 1. Place a sheet of paper under the ink tank area in case of spills. 2. Turn on your product. 3. Make sure the power light is on, but not flashing. 4.
Page 123 Note: Make sure the color of the ink tank matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink. 6. Snap off the tip of the bottle cap, but do not dispose of it so you can use it to seal the bottle cap later, if necessary.
Page 124 Caution: Close the bottle cap tightly; otherwise, ink may leak. 7. Refill the ink tank with the correct color ink up to the upper line on the ink tank.
Page 125 8. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use. 9. Place the cap securely on the ink tank. 10.
Page 126 11. Close the ink tank unit cover. 12. Hook the ink tank unit onto the product. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions...
Page 127: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets...
Page 128: Checking The Nozzles Using The Product Buttons
Checking the Nozzles Using the Product Buttons You can check the print head nozzles using the buttons on your product. 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3.
Page 129 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
Page 130: Checking The Nozzles Using A Computer Utility
Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
Page 131 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...
Page 132: Print Head Cleaning
Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low.
Page 133: Cleaning The Print Head Using A Computer Utility
Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.
Page 134 Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. When the power light stops flashing and remains on, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. When the cleaning cycle is finished, you can check to see if the nozzles are clean;...
Page 135: Ink Tube Flushing
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
Page 136: Flushing The Ink Tubes Using A Computer Utility
Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity sooner. When you see an error message indicating that an ink pad is nearing the end of its service life, the product stops printing and you must contact Epson for support. Flushing the Ink Tubes Using a Computer Utility...
Page 137: Print Head Alignment
If you don’t see any improvement, turn off the product and wait at least 12 hours. Then check the print quality again. If quality still does not improve, contact Epson for support. Parent topic: Ink Tube Flushing...
Page 138: Aligning The Print Head Using A Computer Utility
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1.
Page 139 You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment...
Page 140: Cleaning The Paper Path
Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet.
Page 141: Checking The Sheet Counter - Windows
Checking the Sheet Counter - OS X Parent topic: Adjusting Print Quality Checking the Sheet Counter - Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
Page 142: Checking The Sheet Counter - Os X
5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter.
Page 143: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
Page 144 • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles.
Page 145 6. Close the output tray and paper support, if necessary. 7. Unplug the power cable. 8. Disconnect any connected cables. 9. Unhook the ink tank unit from the product and lay it down. Note: Do not pull on the ink tubes.
Page 146 10. Open the ink tank unit cover and check to make sure that the ink tank caps are installed securely. 11. Hook the ink tank unit onto the product. 12. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.
Page 147: Solving Problems
Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Soporte (website available in Spanish and Portuguese only).
Page 148: Product Light Status
The product is busy. Wait for the power light to stop flashing before turning off the product. The ink pads need to be replaced. You must contact Epson for support. power light is flashing light is flashing Initial ink charging may not be complete. See the Start Here poster for power light is on instructions.
Page 149: Running A Product Check
USB cable and try updating the firmware again. If the error paper light is flashing continues, contact Epson for support. The WiFi light is flashing green and orange Open the scanner unit and remove any paper or protective materials power light is flashing inside the printer.
Page 150: Solving Setup Problems
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 151: Software Installation Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 152: Product Cannot Connect To A Wireless Router Or Access Point
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 153: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 154: Cannot Print Over A Network
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds. •...
Page 155: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Page 156: Product Makes Noise, But Nothing Copies
Copies are Cut Off Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 157: Paper Feeding Problems
Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab.
Page 158: Paper Ejection Problems
3. Press the B&W copy button or the color copy button to resume printing. If the product lights still show an error, continue with the next step. 4. Press the power button to turn the product off. 5. Lift the scanner, remove the jammed paper and any torn pieces. 6.
Page 159: Solving Problems Printing From A Computer
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...
Page 160: Product Icon Does Not Appear In Windows Taskbar
Related tasks Transporting Your Product Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1.
Page 161: Solving Page Layout And Content Problems
• If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, select the following settings in your product software: •...
Page 162: Inverted Image
Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
Page 163: Incorrect Margins On Printout
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Page 164: Incorrect Image Size Or Position
• If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your prints, try connecting your product using a different cable. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: •...
Page 165: Solving Print Quality Problems
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Page 166: Faint Printout Or Printout Has Gaps
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 167: Grainy Printout
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper.
Page 168: Solving Scanning Problems
Epson Scan. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.
Page 169: Solving Scanned Image Quality Problems
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 170: Line Of Dots Appears In All Scanned Images
• If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Available Image Adjustments - Home Mode Available Image Adjustments - Full Auto Mode...
Page 171: Image Colors Are Patchy At The Edges
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 172: Ripple Patterns Appear In An Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
Page 173: Scan Area Is Not Adjustable In Thumbnail Preview
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 174: Uninstalling Product Software - Windows
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
Page 175: Uninstalling Product Software - Os X
Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 176 Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase •...
Page 177 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
Page 178: Technical Specifications
• Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).
Page 179: Os X System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 180: Printable Area Specifications
Weight 17 lb (64 g/m ) to 24 lb (90 g/m Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the expanded printable area.
Page 181: Scanning Specifications
Envelopes Left and right margins: 0.12 inch (3 mm) minimum Top and bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.57 inches (40 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed...
Page 182: Ink Specifications
Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
Page 183: Interface Specifications
Parent topic: Technical Specifications Related references Ink Bottle Part Numbers Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency range...
Page 184: Electrical Specifications
Weight 9.9 lb (4.5 kg) (without ink or power cord) Parent topic: Technical Specifications Electrical Specifications Note: Check the product label for its voltage rating. Power supply rating 100 to 240 V 220 to 240 V Rated frequency range 50/60 Hz Rated current 100 to 240 V model: 0.5 to 0.3 A 220 to 240 V model: 0.3 A...
Page 185: Safety And Approvals Specifications
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Notice for Argentina CNC ID: C-12902 Parent topic: Technical Specifications...
Page 186: Notices
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 187: A Note Concerning Responsible Use Of Copyrighted Materials
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.

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