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Hitachi NAS Platform 4000 Series Hardware Reference Manual

Hitachi NAS Platform 4000 Series Hardware Reference Manual

Nas platform and hitachi unified storage
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Hitachi NAS Platform and Hitachi Unified
Storage
Series 4000 Hardware Reference
Release 13.4
MK-92HNAS030-14
March 2018

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Summary of Contents for Hitachi NAS Platform 4000 Series

  • Page 1 Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference Release 13.4 MK-92HNAS030-14 March 2018...
  • Page 2 Materials. “Materials” mean text, data, photographs, graphics, audio, video and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication.
  • Page 3: Table Of Contents

    Avis de conformité aux normes du ministère des Communications du Canada......................24 Radio Protection for Germany................24 Food and Drug Administration (FDA)..............24 Chinese RoHS Compliance Statement..............24 South Africa: ICASA...................25 Contents Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 4 Power supply units ..................57 Ethernet management ports 0 and 1............59 Serial port ....................59 USB ports..................... 59 Management interfaces..................59 RS-232 serial management port ..............60 10/100/1000 Ethernet management ports............61 Contents Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 5 Recovering from power standby................ 86 Appendix A: Server replacement procedures........87 Replacement procedure overview..............87 Requirements....................87 Swapping components................. 88 Model selection.....................88 MAC ID and license keys................89 Contents Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 6 Accessing the command line interface............123 Using the serial (console) port (HNAS server only)........123 Using an SSH connection................124 Appendix C: Parts list for Series 4000 servers........ 125 Contents Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 7: Preface

    Preface This manual provides an overview of the Hitachi NAS Platform and the Hitachi Unified Storage File Module hardware. The manual explains how to install and configure the hardware and software, and how to replace faulty components. The following server models are covered: 4040, 4060, 4080, and 4100 For assistance with storage arrays connected to the server, refer to the Storage Subsystem Administration Guide.
  • Page 8 ■ configuring the server to work with NDMP, and making and managing NDMP backups. Note: For a complete list of Hitachi NAS open source software copyrights and licenses, see the System Access Guide. Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 9 ■ Universal Migrator (UM) feature provides customers with a convenient and minimally disruptive method to migrate from their existing NAS system to the Hitachi NAS Platform. The practices and recommendations outlined in this document describe how to best use this feature.
  • Page 10: Accessing Product Documentation

    Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/ contact-us.html. Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 11: Comments

    Include the document title and number, including the revision level (for example, -07), and refer to specific sections and paragraphs whenever possible. All comments become the property of Hitachi Vantara Corporation. Thank you! Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 12: Chapter 1: About This Manual

    Chapter 1: About this manual This manual provides an overview of the NAS Platform and the Hitachi Unified Storage File Module hardware. The manual explains how to install and configure the hardware and software, and how to replace faulty components.
  • Page 13: Audience

    A caution indicates the possibility of damage to data or equipment. Do not proceed beyond a caution message until the requirements are fully understood. Chapter 1: About this manual Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 14 Les icônes ci-dessous sont utilisées dans le manuel pour mettre en évidence des procédures de sécurité. Nous vous invitons à les lire et à bien comprendre toutes les procédures signalées par ces icônes avant de poursuivre. Chapter 1: About this manual Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 15 Não deverá avançar para lá de uma secção marcada por esta mensagem sem ter primeiro entendido totalmente o procedimento. AVISO: Um aviso indica que existe um possível risco para a segurança pessoal. Chapter 1: About this manual Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 16 FÖRSIKT: “Försikt” anger vad som kan leda till data eller utrustningsskador. Fortsätt inte till nästa avsnitt innan du förstår det steg som har markerats med detta meddelande. VARNING: “Varning” anger vad som kan leda till personskador. Chapter 1: About this manual Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 17: Chapter 2: Safety Information

    Fill all expansion cabinets, including all storage enclosures, from the ■ bottom to the top. Do not remove more than one unit from the rack at a time. ■ Chapter 2: Safety information Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 18 6. Once the bottom half of the storage cabinet has been filled, the top half of the storage cabinet can be filled. Begin by placing a storage component directly above the server and then fill upwards. Chapter 2: Safety information Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 19: Electrical Precautions

    Unplug a system component if it needs to be moved or if it is damaged. ■ Note: For additional data protection, Hitachi recommends that you use an external UPS to power the server. Also, each of the redundant power supplies in the server and in the storage subsystems should be operated from a different mains power circuit in order to provide a degree of protection from mains power supply failures.
  • Page 20: Data Protection Precautions

    If a module is faulty, replace it with one of the same type, of at least the same capacity and speed. Always shut down the system before it is moved, switched off, or reset. ■ Chapter 2: Safety information Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 21 See Hitachi Vantara Support Connect for technical details about replacement parts. Maintain backup routines. Do not abandon backup routines. No system is completely ■ foolproof. Chapter 2: Safety information Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 22: Chapter 3: Mandatory Regulations

    ■ Russia: GOST-R ■ Taiwan: BSMI ■ Argentina: IRAM ■ Australia & New Zealand: C-Tick ■ Mexico: NOM and CONUEE ■ South Africa: ICASA ■ Chapter 3: Mandatory regulations Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 23: Federal Communications Commission (Fcc)

    Caution: This is a Class A product and as such, in a domestic environment, might cause radio interference. Chapter 3: Mandatory regulations Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 24: Canadian Department Of Communication Compliance Statement

    Food and Drug Administration (FDA) The product complies with FDA 21 CFR 1040.10 and 1040.11 regulations, which govern the safe use of lasers. Chinese RoHS Compliance Statement Chapter 3: Mandatory regulations Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 25: South Africa: Icasa

    South Africa: ICASA South Africa: ICASA TA 2016-211 Approved Chapter 3: Mandatory regulations Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 26: Chapter 4: Hitachi Nas Platform Server Components

    This section describes the components included in the server chassis. A Hitachi Unified Storage File Module system can contain single Hitachi NAS Platform server or several servers that operate as a cluster. Clusters of more than two servers include two 10 Gbps Ethernet switches. Hitachi Vantara only requires two switches for redundancy.
  • Page 27 SMU provides the management functionality. In some cases, multiple SMUs are advisable. Storage A Hitachi NAS Platform system or a Hitachi Unified Storage File subsystems Module system can control several storage enclosures. The maximum number of storage enclosures in a rack depends on the model of storage enclosures being installed.
  • Page 28: Server Components

    Server components The Series 4000 server comes in four models: Hitachi NAS Platform 4040, Hitachi NAS Platform 4060, Hitachi NAS Platform 4080, and Hitachi NAS Platform 4100. Physically, models HNAS 4060 and HNAS 4080 are identical. To upgrade a model HNAS 4060 to a model HNAS 4080 requires the addition of a software license.
  • Page 29: Server Specifications

    Note: A rack unit, or U, is a unit of measure that is used to describe the height of equipment intended to be mounted in a rack. One rack unit is equivalent to 1.75 inches or 44.45 millimeters. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 30 Temperature range (transit): -20° to 60° C (-4° to 140° F) ■ Maximum rate of temperature change per hour (transit) 20° C (36° F) ■ Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 31 Normal operation Figure 1 Airflow performance curves Item Description Performance curves, pulse width modulation (PWM) = 100% Static pressure (Pa) Airflow (m3/minute) Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 32: Ventilation

    35º C (95º F). Server front panel The front of these servers feature a removable bezel that shields the front-facing server components. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 33 Figure 4 Server model 4040 front panel components (bezel removed) Figure 5 Server models 4060, 4080, 4100 front panel components (bezel removed) Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 34: Led Status Indicators

    The NVRAM backup battery pack, each of the hard disk drives, and each of the fan assemblies has a status LED. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 35 Hard disk drive B status LED NVRAM battery backup pack status LED Fan 1 status LED Fan 2 status LED Power status LED Server status LED Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 36 The server needs attention, and a non-critical failure has been (once every .8 detected, for example, a fan or power supply has failed. Flashes once seconds) every .8 seconds. Normal operation. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 37 If this LED is on during the course of normal operation (not after installing a new hard disk), either the disk has failed or the server’s RAID configuration has been degraded. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 38: Nvram Backup Battery Pack

    24 hours to complete. During the conditioning cycle, the full NVRAM content backup protection time of 72 hours cannot be guaranteed. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 39 24 hours before it is fully charged. A battery conditioning cycle is started if the server is powered down for longer ● than three months. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 40: Hard Disk Drives

    Figure 10 Hard disk drives status and activity status LEDs - model 4040 Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 41: Fans

    The server continues to operate following the failure of a single fan and during the temporary removal of a fan for replacement. Replace a failed fan as soon as possible. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 42 Figure 13 Fan and fan status LED locations - models 4060, 4080, and 4100 Item Description Fan 1 (left) Fan 2 (right) Fan 1 status LED Fan 2 status LED Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 43: Server Rear Panel - Model 4040

    (left port to left port and right port to right port). N-way configuration: Connect to 10 ■ GbE switch. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 44 External system management. Connect (gray logo) to the customer's management switch. ETH1 1000baseT Ethernet Management port. Connect to the (yellow logo) rack's internal Ethernet switch. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 45: Rear Panel Server Led And Button Locations

    RJ45 cable connector. The GE Customer Ethernet Network ports are labeled as shown next: Figure 16 GE Customer Ethernet Network Ports Label Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 46: Rear Panel Led State Descriptions

    Table 12 Power Status LED (Green) State Meaning Green Normal operation with a single Hitachi NAS Platform or an active Hitachi NAS Platform in a clustered operation. Slow Flash The system has been shut down. Flashes once every three seconds.
  • Page 47: 10/100 Private Ethernet Ports

    Once connected, each 10/100 port has two indicator LEDs; one green and one amber. These LEDs provide link status and network activity status information as follows: Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 48: Server Rear Panel - Models 4060, 4080, And 4100

    Hitachi Vantara Support Connect. Figure 18 Server rear panel components for models HNAS 4060, HNAS 4080, and HNAS 4100 Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 49 Management interface. (Reserved for Customer Service Engineer access only.) Video port Video management interface port. (Reserved for Customer Service Engineer access only.) Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 50: Rear Panel Server Led And Button Locations

    NVRAM is currently being protected by battery backup power. The way an LED flashes provides further information about what is currently occurring. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 51 Critical failure and the server is not operational. Slow flash System shutdown has failed. Flashes once every three seconds. (once every three seconds) Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 52: 10 Gigabit Ethernet Cluster Interconnect Ports

    Part number prefixes are different as follows: 10 GbE: FTLX<number> ■ FC: FTLF<number> ■ Figure 20 10 GbE cluster interconnect ports label Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 53: Gigabit Ethernet Cluster Interconnect Ports

    Part number prefixes are different as follows: 10 GbE: FTLX<number> ■ FC: FTLF<number> ■ Figure 21 10 GbE cluster interconnect ports label Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 54: Server Rear Panel - All Models

    Note: Do not use the power button during normal operation of the server. Pressing the power button immediately causes an improper shutdown of the system. The PSUs will continue to run. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 55: Reset Button (Rst)

    FC: FTLF<number> ■ Figure 22 Fibre Channel storage ports label Status/Activity (per port) Meaning Status Green FC link present (on, not flashing) Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 56: 10 Gigabit Ethernet Customer Data Network Ports

    Once connected, each 10 GbE port has two indicator LEDs; one green and one amber. These LEDs provide link status and network activity status information as follows: Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 57: Power Supply Units

    PSU fan exhaust Power cord connector PSU retention latch PSU handle DC power status LED PSU status LED AC power status LED Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 58 Each power supply auto-ranges over an input range of 100V to 240V AC, 50 Hz to 60 Hz. Caution: If the server is non-responsive, see Restarting an unresponsive server (on page 82) . Do not pull the power cord. Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 59: Ethernet Management Ports 0 And 1

    Note: The USB ports should not be used without guidance from customer support. Management interfaces The server panel features two types of physical management ports: RS-232 Serial (DB-9) and 10/100/1000 Ethernet (RJ45). Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 60: Rs-232 Serial Management Port

    Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 61: 10/100/1000 Ethernet Management Ports

    10 Mbps link present (flashing) Green Yellow 100 Mbps link present (not flashing) (flashing) Orange Yellow 1 Gbps link present (not flashing) (flashing) No link Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 62: Ethernet Cables

    HARTING 09474747113 CABLE ETHERNET PATCH LEAD CAT6 SF/UTP 5 Meter HARTING 09474747115 CABLE ETHERNET PATCH LEAD CAT6 SF/UTP 10 Meter HARTING 09474747121 Chapter 4: Hitachi NAS Platform server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 63: Chapter 5: Replacing Server Components

    Some components are also hot-swappable. See Hot-swappable components (on page 63) for details. Hot-swappable components Some components are hot-swappable. Such components can be changed without shutting down the server. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 64: Removing And Replacing The Front Bezel

    There are no screws or other fasteners. Figure 27 Server front plastic bezel with grasping areas Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 65: Bezel Replacement

    (behind the bezel) to see which fan has failed. In the following figure, number 1 indicates the status LED for fan 1 (the left-side fan), and number 2 indicates the status LED for fan 2 (the right-side fan). Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 66 (The fan lead connector disengages automatically as you remove the fan assembly.) Figure 30 Fan assembly - model 4040 Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 67: Replacing The Nvram Backup Battery Pack

    If a power failure occurs during this period, the NVRAM contents may be lost. Checking battery pack status The battery pack status LED indicates the status of the server's NVRAM battery pack. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 68: Identifying A Cluster Node That Requires Battery Replacement

    If you have warnings or battery-related events in the Event Log of a cluster, you can identify the cluster node requiring battery replacement using the following procedure: Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 69: Replacing The Nvram Battery Module

    Event Log message. Both the server status and fault LEDs on the node will flash, allowing you to identify the node. Refer to the Hitachi NAS Platform Command Line Reference for more information on the led-identify-node command. Replacing the NVRAM battery module You can easily replace the NVRAM battery pack in a server.
  • Page 70 2. Loosen the thumbscrew to the right of the battery pack module cover by turning it counter-clockwise. 3. Using the handle, pull the battery pack module straight out of the chassis. The battery pack is automatically disconnected. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 71: Collecting System Backups And Diagnostics

    Navigate to Home > Status and Monitoring > Download Diagnostics b. Check only the check boxes and radio button shown below . c. Click download. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 72: Resetting The Battery Age And Restarting The Chassis Monitor

    6. Perform ONLY ONE of the following procedures. If the node firmware is below 11.1.3225.02, perform the following procedure: ■ a. Type the command: new-battery-fitted --field --confirm Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 73: Collecting A Final Diagnostic

    If the archive file contains the words "MISSING_FILES", repeat step 3. If this does not resolve the issue, then check that both nodes are fully operational and resolve any issues identified before repeating the procedure. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 74: Recovering Or Replacing A Hard Disk

    Disk redundancy is unsupported while the disk is removed from the ■ server. Recovering a hard disk drive (on page 75) Replacing a hard disk drive (on page 75) as appropriate. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 75: Recovering A Hard Disk Drive

    Obtain the new HDD or HDDs. Before you replace a hard disk drive, be sure you understand the following points: Do not attempt to replace an HDD unless you are instructed to do so by Hitachi ■ Vantara customer support.
  • Page 76 Press the retention latch handle towards the chassis to secure the disk in the server. When the disk tray is fully seated, the retention latch handle will click into the closed position. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 77: Replacing A Power Supply Unit

    PSU means that there is no redundancy in that area, increasing the risk of an interruption in service to clients. LED indicators on each PSU indicate the PSU status. Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 78 4100 rear panel, the PSU locations are the same on the HNAS 4040 model. Figure 35 PSU locations on NAS Platform Series 4000 rear panel Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 79 Chapter 5: Replacing server components Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 80: Chapter 6: Rebooting, Shutting Down, And Powering Off

    Restart, Reboot and Shutdown page. Note that the page has different options depending on the configuration of your system. Chapter 6: Rebooting, shutting down, and powering off Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 81: Rebooting Or Shutting Down A Cluster

    2. Click the button for the action you want to perform as described next: Chapter 6: Rebooting, shutting down, and powering off Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 82: Restarting An Unresponsive Server

    You can gain access either by using SSH software to connect to the server's CLI or connecting to the server serial port. Procedure 1. Connect to the SMU using the ssh software. Chapter 6: Rebooting, shutting down, and powering off Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 83 20 minutes, because a dump is compiled during the reset process. 5. Check the green LED on the front panel of the server for the server status. Chapter 6: Rebooting, shutting down, and powering off Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 84: Powering Down The Server For Shipment Or Storage

    Follow this procedure whenever a server is to be powered down and will be left off for more than a day. If the system is being restarted or power-cycled, this procedure is not required. Chapter 6: Rebooting, shutting down, and powering off Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 85: Powering On The Server Or Cluster

    RAID controller, so the LEDs may continue to blink until after the RAID controller enclosure has sent those commands and the drives have spun up. Chapter 6: Rebooting, shutting down, and powering off Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 86: Recovering From Power Standby

    PWR button on the MFB to restore the power to the system boards. Report this as a problem to Hitachi Vantara customer support. c. If the power cables are connected to the PSU, press the PWR (power) button on the rear of the server.
  • Page 87: Appendix A: Server Replacement Procedures

    Note: Replacement servers are shipped without an embedded system management unit (SMU), so you must have a SMU installed before you can connect to a standalone server. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 88: Swapping Components

    ■ Model selection The Hitachi NAS Platform 4040 server has a unique chassis. The other three models of the Hitachi NAS Platform Series 4000 server share the same chassis: Hitachi NAS Platform 4060, Hitachi NAS Platform 4080, and Hitachi NAS Platform 4100. Models HNAS 4060 and HNAS 4080 are physically identical.
  • Page 89: Mac Id And License Keys

    The replacement server will have a new MAC ID. The new ID forces the need for new license keys regardless whether it is a single node or complete cluster replacement. As part of a field replacement process, Hitachi Vantara recommends that temporary keys be obtained to enable quick delivery and implementation. However, any temporary keys used must eventually be replaced with a permanent key.
  • Page 90: Manually Installing An Embedded Smu (If Necessary)

    Important: Set expectations up front with the customer that this will delay time to recovery, and that some aspects of the systems configuration might never be recovered. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 91: Obtaining Backups, Diagnostics, Firmware Levels, And License Keys

    Both the server and SMU firmware versions must match those on the failed server; otherwise, the server cannot properly restore from the backup file. See the release notes and the Hitachi NAS Platform and Hitachi Unified Storage File Module System Installation Guide for release-specific requirements.
  • Page 92: Shutting Down The Server You Are Replacing

    LED starts flashing. The battery disables when you release the reset button. 4. Use the following rear panel figure and table to identify and label the cabling placement on the existing server. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 93 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port Storage or FC switch Storage or FC switch Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 94 Shutting down the server you are replacing Labels Ports Connections Storage or FC switch Storage or FC switch Customer facing management network Private management network Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 95 10. Insert the new server into the rack, and connect the power cords to the power supplies. Note: Do not make any other cable connections at this time. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 96: Configuring The Replacement Server

    9. Click Yes, and log in as admin (default password: nasadmin). 10. Verify and, if necessary, convert the new server to the model profile required. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 97: Finalizing And Verifying The Replacement Server Configuration

    Finalizing and verifying the replacement server configuration This step requires a separate process, training, and license keys. Contact Hitachi Vantara if the incorrect model arrives for replacement. 11. Navigate to Home > SMU Administration > Upgrade SMU to verify and, if necessary, upgrade the embedded SMU to the latest SMU release.
  • Page 98 6. Open Storage Navigator and reconfigure LUN mapping and host group on the storage system that is dedicated to the server with the new WWPNs. Perform this step for every affected server port. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 99: Replacing A Single Server With An External Smu

    The data and file systems will remain intact independent of the replacement and without a backup. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 100: Obtaining Backups, Diagnostics, Firmware Levels, And License Keys

    3. Navigate to Home > Server Settings > Firmware Package Management to verify the existing server (SU) firmware release level. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 101: Shutting Down The Server You Are Replacing

    If the LED is flashing or fixed, press and hold the reset button for five seconds until the LED starts flashing. The battery disables when you release the reset button. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 102 Shutting down the server you are replacing 4. Use the following rear panel figure and table to identify and label the cabling placement on the existing server. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 103 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port Storage or FC switch Storage or FC switch Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 104 Shutting down the server you are replacing Labels Ports Connections Storage or FC switch Storage or FC switch Customer facing management network Private management network Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 105 10. Insert the new server into the rack, and connect the power cords to the power supplies. Note: Do not make any other cable connections at this time. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 106: Configuring The Replacement Server

    7. Enter evs list to obtain the IP configuration for the server. 8. Using a supported browser, launch the NAS Manager using either of the IP addresses acquired from the EVS list output. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 107: Finalizing And Verifying The Replacement Server Configuration

    10. Verify and, if necessary, convert the new server to the model profile required. This step requires a separate process, training, and license keys. Contact Hitachi Vantara Support Connect if the incorrect model arrives for replacement. 11. Navigate to Home > Server Settings > Firmware Package Management to verify and, if necessary, upgrade the new server to the latest SU release.
  • Page 108 5. Modify zoning and switches with the new WWPN, if you are using WWN-based zoning. If you are using port-based zoning, the no modifications are necessary for the switches configurations. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 109: Replacing A Node Within A Cluster

    SMU, which acts as a quorum device. This helps to simplify the replacement process because a cluster preserves operational state of the entire system beyond any single node failure. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 110: Capturing Information From The Existing Node

    2. How is the current node connected to the storage? Direct Connected SAN Connected 3. Is the storage using Host Group Security? Preparing the new node Prepare the new node prior to installation. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 111: Preparing The Old Node For Removal

    8. Remove the old node from the rack. 9. Place the old node into the packaging that the new node was shipped in and mark it as a bad part. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 112: Installing The New Node

    Finalizing and verifying the server configuration On the new server: Procedure 1. Navigate to Home > Status & Monitoring > System Monitor to verify the server status: Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 113 3. Use CLI to verify that the new node has access to the System Drives. Use sd-list from the node that you have just replaced. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 114 5. To set the preferred node for any remaining EVSs, navigate to Home > Server Settings > EVS Management > EVS Details. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 115: Replacing All Servers Within A Cluster

    Obtaining backups, diagnostics, firmware levels, and license keys On the old server: Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 116 Then click download. 3. Navigate to Home > Server Settings > Firmware Package Management to verify the existing server (SU) firmware release level. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 117: Shutting Down The Servers You Are Replacing

    2. Unplug the power cords from the power supplies. 3. Wait approximately 15 seconds, and then confirm the NVRAM status LED is off. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 118 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port 10/100 Private management network Ethernet port Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 119 Ports Connections Cluster interconnect for additional servers Cluster interconnect for additional servers Customer data network Customer data network Customer data network Customer data network Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 120: Configuring The Replacement Servers

    192.0.2.200/24 eth1 (cluster IP) ■ 192.0.2.2/24 eth1 (testhost private IP) ■ 192.168.4.120/24 eth0 (testhost external IP, which might vary) ■ On a replacement server: Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 121 10. Verify and, if necessary, convert the new server to the model profile required. This step requires a separate process, training, and license keys. Contact Hitachi Vantara if the incorrect model arrives for replacement. 11. Navigate to Home > Server Settings > Firmware Package Management to verify and, if necessary, upgrade the new server to the latest SU release.
  • Page 122: Finalizing And Verifying The System Configuration

    Features such as replication and data migration should all be confirmed as working, and all file systems and storage pools should be online. Appendix A: Server replacement procedures Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 123: Appendix B: Accessing The Server Cli

    From the SMU command line, access the server CLI using a method in the displayed menu, or enter q to access the SMU shell. Appendix B: Accessing the server CLI Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 124: Using An Ssh Connection

    The SMU can be accessed using any SSH client. Note that the client should be configured to support the UTF-8 (Unicode) character encoding. Appendix B: Accessing the server CLI Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 125: Appendix C: Parts List For Series 4000 Servers

    Parts for model 4100 servers Part number Description Notes SX325097 MK1 Battery Module (each) SX325116 Fan Tray RoHS6 SX325125 Hard Disk (250GB) Appendix C: Parts list for Series 4000 servers Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 126 3 or SFP+) more nodes 224-5880 Dell PowerConnect Can use part number 222-2257 2824 Switch (24 Ports, GigE) Appendix C: Parts list for Series 4000 servers Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 127 80MM Fan assy, Non Port Side Exhaust SX222096 Copper cable - SFP+ 10GE passive twinax, Cluster & 10GbE, 1 meter, RoHS 6 Appendix C: Parts list for Series 4000 servers Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 128 850 nm. multimode 3.3v FTLF8528P3BNV SFP+ 8G FC short reach multimode 850 nm 3.3v FTLX1471D3BCV SFP+ 10GE 10Km 1310 nm. single mode Appendix C: Parts list for Series 4000 servers Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference...
  • Page 129 Hitachi Vantara Corporation Corporate Headquarters Regional Contact Information 2845 Lafayette Street Americas: +1 866 374 5822 or info@hitachivantara.com Santa Clara, CA 95050-2639 USA Europe, Middle East, and Africa: +44 (0) 1753 618000 or info@emea@hitachivantara.com www.HitachiVantara.com | community.HitachiVantara.com Asia Pacific: + 852 3189 7900 or info.marketing.apac@hitachivantara.com...

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