Page 1 Hybrid IP-PBX Feature Guide KX-TDA30/KX-TDA100/KX-TDA200 Model Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30/KX-TDA100/KX-TDA200: Version 2.0...
Page 2 About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
Page 3 Some optional service cards, PTs, and features are not available in some areas. Additionally, some optional service cards and features for the KX-TDA100/KX-TDA200 are not available for the KX- TDA30, or vice versa. Please consult your certified Panasonic dealer for more information. •...
Page 4 Virtual Private Network (VPN) VPN is a service provided by the telephone company. It uses an existing public line as if it were a private line. (→ 1.29.2 Virtual Private Network (VPN)) QSIG Network QSIG is a protocol based on ISDN (Q.931) and offers enhanced PBX features in a private network of two or more connected PBXs.
Page 5 Portable Station (PS) Features) PC Phone/PC Console Features This PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced features combining telephone and PC, such as the ability to display detailed caller information, including a photograph, on the screen of the PC when a call is received, or to dial a telephone number automatically just by selecting a name.
Page 6 List of Abbreviations AA → Automated Attendant ANI → Automatic Number Identification AOC → Advice of Charge APT → Analogue Proprietary Telephone ARS → Automatic Route Selection BGM → Background Music BRI → Basic Rate Interface CCBS → Completion of Calls to Busy Subscriber CF →...
Page 7 FWD → Call Forwarding G-CO → Group-CO ICD → Incoming Call Distribution IP-PT → IP Proprietary Telephone IRNA → Intercept Routing—No Answer ISDN → Integrated Services Digital Network L-CO → Loop-CO LCS → Live Call Screening LED → Light Emitting Diode MCID →...
Page 8 UCD → Uniform Call Distribution VM → Voice Mail VoIP → Voice over Internet Protocol VPN → Virtual Private Network VPS → Voice Processing System XDP → eXtra Device Port Feature Guide...
Page 9: Table Of Contents
Table of Contents Call Handling Features .................17 Incoming Call Features ....................18 1.1.1 Incoming Trunk Call Features..................18 1.1.1.1 Incoming Trunk Call Features—SUMMARY ....................18 1.1.1.2 Direct In Line (DIL)............................22 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)..................24 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service..................27 1.1.1.5 Calling Line Identification (CLI) Distribution .....................30 1.1.1.6...
Page 10 1.5.5.1 Seizing a Line Features—SUMMARY ......................86 1.5.5.2 Line Preference—Outgoing ..........................87 1.5.5.3 Trunk Access ..............................88 Memory Dialling Features ..................... 90 1.6.1 Memory Dialling Features ....................90 1.6.1.1 Memory Dialling Features—SUMMARY......................90 1.6.1.2 One-touch Dialling ............................93 1.6.1.3 KX-T7710 One-touch Dialling (KX-TDA100/KX-TDA200 only)................ 94 1.6.1.4 Last Number Redial............................
Page 11 1.14 Paging Features......................146 1.14.1 Paging ........................... 146 1.15 Broadcasting Features....................148 1.15.1 Broadcasting........................148 1.16 Optional Device Features ................... 150 1.16.1 Doorphone Call ......................150 1.16.2 Door Open ........................152 1.16.3 Trunk Answer From Any Station (TAFAS) ..............153 1.16.4 Background Music (BGM) .....................
Page 12 1.25 Administrative Information Features ................. 234 1.25.1 Station Message Detail Recording (SMDR)..............234 1.25.2 Printing Message ......................240 1.25.3 Call Charge Services .....................241 1.26 Hospitality Features.....................244 1.26.1 Hospitality Features—SUMMARY.................. 244 1.26.2 Room Status Control...................... 245 1.26.3 Call Billing for Guest Room ....................247 1.27 Extension Controlling Features ..................
Page 13 Fault Recovery/Diagnostics ..................329 2.4.1 Power Failure Transfer ....................329 2.4.2 Power Failure Restart ....................331 2.4.3 Local Alarm Information ....................332 Programming Instructions ..............335 Introduction........................336 3.1.1 Introduction........................336 3.1.2 Password Security ......................337 3.1.3 Entering Characters....................... 338 PC Programming ......................346 3.2.1 Installing and Starting the Maintenance Console ............
Page 14 TRS/Barring Exception Code [302] ....................... 361 Special Carrier Access Code [303] ....................... 361 Emergency Number [304]..........................361 ARS Mode [320] ............................361 ARS Leading Number [321]........................... 362 ARS Routing Plan Table Number [322] ......................362 ARS Exception Number [325]........................362 ARS Routing Plan Time Table [330] ......................
Page 15 CS Status Reference [699] ..........................382 3.3.9 Resource/Interface Programming.................. 384 External Pager Floating Extension Number [700]..................384 Music Source Selection for BGM (with the KX-TDA30)/BGM2 (with the KX-TDA100/KX-TDA200) [710] ..384 Music on Hold [711] ............................384 Music for Transfer [712]..........................384 Doorphone Call Destination [720]........................385 Doorphone Number Reference [729]......................385...
Page 16 Capacity of System Resources...................392 4.1.1 Capacity of System Resources ..................392 Tones/Ring Tones......................395 4.2.1 Tones/Ring Tones......................395 Revision History......................397 4.3.1 KX-TDA100/KX-TDA200 Version 1.1 ................397 4.3.2 KX-TDA100/KX-TDA200 Version 2.0 ................399 4.3.3 KX-TDA30 Version 1.1 ....................401 4.3.4 KX-TDA30 Version 2.0 ....................402 Index ......................403 Feature Guide...
Page 17: Call Handling Features
Section 1 Call Handling Features Feature Guide...
Page 18: Incoming Call Features
1.1 Incoming Call Features Incoming Call Features 1.1.1 Incoming Trunk Call Features 1.1.1.1 Incoming Trunk Call Features—SUMMARY Description Incoming calls via a trunk (public line) are distributed to their destinations according to one of several distribution methods. Available Networking Type for Each Optional Trunk Card Type Each trunk port of an optional trunk card can be assigned a networking type: Public, Private, or VPN (Virtual Private Network).
Page 19 1.1 Incoming Call Features *: Enable (default); : Enable : → 1.29.1 TIE Line Service : → 1.29.2 Virtual Private Network (VPN) Distribution Method One of the following methods can be assigned to each trunk port: Method Description & Reference Direct In Line (DIL) Directs a call to a preprogrammed single destination (e.g., the operator).
Page 20 1.1 Incoming Call Features Feature Trunk Card Type Channel Type DID/DDI E & M-C E & M-P E & M — *: Enable (default); : Enable Available Destinations Destination Availability Wired Extension (PT/SLT/ISDN Extension/T1-OPX) Incoming Call Distribution Group PS Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA...
Page 21 1.1 Incoming Call Features Intercept Routing After setting distribution, it may also be necessary to set the following features. Feature Description & Reference Intercept Routing No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), it is redirected to the preprogrammed destination.
Page 22: Direct In Line (Dil)
1.1 Incoming Call Features 1.1.1.2 Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode? CLI works.
Page 23 1.1 Incoming Call Features Note Tenant number and VPS trunk group number can also be assigned in the DIL table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding trunk. VPS trunk group number is used in Voice Mail DPT (Digital) Integration (→ 1.23.3 Voice Mail DPT (Digital) Integration). Explanation: If a trunk call is received from trunk 01;...
Page 24: Direct Inward Dialling (Did)/Direct Dialling In (Ddi)
1.1 Incoming Call Features 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received.
Page 25 1.1 Incoming Call Features [Programming Example of DID/DDI Table] DDI can be programmed as DID. Destination Location Name Lunch Lunch 0001 123-4567 John White Enable Disable 0002 123-2468 Tom Smith Enable Disable 0003 123-456 A company Enable Disable : → DID Number [451] : →...
Page 26 1.1 Incoming Call Features • Inter-digit Time When the Inter-digit time expires, the PBX stops receiving the DID/DDI number and starts to check the DID/DDI table. (Refer to the [Programming Example of DID/DDI Table] above). Even if the Inter-digit time does not expire, the PBX stops receiving the DID/DDI number when the received number is found in the DID/DDI table.
Page 27: Multiple Subscriber Number (Msn) Ringing Service
1.1 Incoming Call Features 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night).
Page 28 1.1 Incoming Call Features [Programming Example of MSN Table for ISDN BRI Port 1] A table can be programmed for each ISDN-BRI port. Each BRI port has 10 MSN locations. Destination Location Name Lunch Lunch 123- A Company Enable Disable 4567 123- C Company Enable Disable...
Page 29 1.1 Incoming Call Features 2.2.4 Time Service Feature Guide...
Page 30: Calling Line Identification (Cli) Distribution
1.1 Incoming Call Features 1.1.1.5 Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a preprogrammed destination when the caller's identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table that is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.
Page 31 1.1 Incoming Call Features The call is routed to the CLI destination, extension 200. Conditions • Automatic Caller ID Number Modification The Caller ID number is used after modification by the Automatic Caller ID Number Modification. (→ 1.17.1 Caller ID) Feature Guide References 1.1.1.2 Direct In Line (DIL) 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)
Page 32: Intercept Routing
1.1 Incoming Call Features 1.1.1.6 Intercept Routing Description Provides automatic redirection of incoming trunk calls. There are two types of Intercept Routing as follows: Feature Description Intercept Routing—No Answer If a called party does not answer a call within a preprogrammed time (IRNA) period (Intercept time) (→...
Page 33 1.1 Incoming Call Features *: This is applied only when a trunk call arrives on a DISA line but the line is busy at that time. Once the call reaches the destination extension by using the DISA feature, the Intercept Routing feature of the extension is used.
Page 34 1.1 Incoming Call Features Feature Guide References 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) Feature Guide...
Page 35: Intercept Routing-No Destination
1.1 Incoming Call Features 1.1.1.7 Intercept Routing—No Destination Description Provides automatic redirection of incoming trunk calls that do not have a destination assigned. The intercept destination is an operator (tenant/PBX) (→ Operator Assignment [006] *For PBX operator only). Conditions • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming.
Page 36: Internal Call Features
1.1 Incoming Call Features 1.1.2 Internal Call Features 1.1.2.1 Internal Call Features—SUMMARY Description The following types of internal calls are available: Feature Description & Reference Intercom Call A call from one extension to another. → 1.5.3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, the recipient can talk to the visitor.
Page 37: Internal Call Block
1.1 Incoming Call Features 1.1.2.2 Internal Call Block Description Internal calls can be restricted on a COS basis. This is done by specifying which COS destinations are blocked for each COS. [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 1 COS 2...
Page 38: Incoming Call Indication Features
1.1 Incoming Call Features 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type Feature Description & Reference Ring Tone Ring Tone Pattern A telephone rings when receiving a call. The ring Selection tone patterns can be changed for each incoming call type.
Page 39: Ring Tone Pattern Selection
1.1 Incoming Call Features 1.1.3.2 Ring Tone Pattern Selection Description A ring tone pattern can be selected for each incoming call type. Several of these tables of patterns can be stored, and one assigned for each extension. [Ring Tone Patterns] 1 280 ms* Single Double...
Page 40: Call Waiting
1.1 Incoming Call Features 1.1.3.3 Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold. The following notification method can be assigned for each extension depending on the call waiting and the telephone type: Call Waiting Tone: Tone from the handset or built-in speaker OHCA: Voice from the built-in speaker...
Page 41 1.1 Incoming Call Features Feature Guide References 1.7.4 Second Call Notification to Busy Extension 1.17.2 Incoming Call Log 1.25.1 Station Message Detail Recording (SMDR) User Manual References 1.4.4 Answering Call Waiting 1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) 3.1.2 Settings on the Programming Mode Feature Guide...
Page 42: Receiving Group Features
1.2 Receiving Group Features Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming (→...
Page 43 1.2 Receiving Group Features Destination Availability PS Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) •...
Page 44: Incoming Call Distribution Group Features
1.2 Receiving Group Features 1.2.2 Incoming Call Distribution Group Features 1.2.2.1 Incoming Call Distribution Group Features—SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming (→ Incoming Call Distribution Group Member [620]). An incoming call distribution group receives calls directed to the group.
Page 45 1.2 Receiving Group Features Calls arriving at incoming call distribution group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in a queue. Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow Group Call Distribution...
Page 46 1.2 Receiving Group Features VIP Call [→ 1.2.2.4 VIP Call] It is possible to assign a priority to incoming call distribution groups so that incoming calls can be received in priority order. Overflow Feature [→ 1.2.2.5 Overflow Feature] A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group).
Page 47 1.2 Receiving Group Features Internal Call Block feature; when an extension user calls an incoming call distribution group, the PBX checks the COS of the calling extension against the COS of the incoming call distribution group (→ 1.1.2.2 Internal Call Block). Feature Guide References 1.3.1.2 Call Forwarding (FWD) 1.19.2 Flexible Buttons...
Page 48: Group Call Distribution
1.2 Receiving Group Features 1.2.2.2 Group Call Distribution Description Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distribution method until a preprogrammed number of extensions (agents) (→ Maximum Number of Agents [632]) are busy with calls. When incoming calls exceed the number of available extensions, calls enter a queue (→...
Page 49 1.2 Receiving Group Features Call Waiting for Incoming Call Distribution Group (Group Call Waiting) When there are no available extensions in an incoming call distribution group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming.
Page 50 1.2 Receiving Group Features Incoming Call Incoming Call Distribution Distribution Group 1 Group 2 (Floating (Floating extension extension no.: 200) no.: 300) ICD Group 200 (Call Waiting) ICD Group 200 (Call Waiting) ICD Group 300 (Answering the Call) No Reply Redirection (UCD or Priority Hunting Method) If a call received at a member extension is not answered within a preprogrammed time period (No Answer time), the call will be redirected to the next member extension.
Page 51: Queuing Feature
An outgoing message (OGM) a (01– After the OGM, Music on Hold will be 64 [with the KX-TDA100/KX-TDA200] sent and the next event in the sequence or 01–32 [with the KX-TDA30]) is sent will be activated.. to the caller. b × 5 s...
Page 52 30 the overflow We are sorry to Thank you for seconds. destination. keep you holding. calling Panasonic. The department The department you is still busy. We are calling is busy. are transferring Please hold the line. you to the We will answer your operator.
Page 53: Vip Call
1.2 Receiving Group Features 1.2.2.4 VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.
Page 54: Overflow Feature
1.2 Receiving Group Features 1.2.2.5 Overflow Feature Description When waiting calls exceed the waiting queue capacity (→ Queuing Call Capacity [628]), they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy...
Page 55 1.2 Receiving Group Features Busy on Busy The Busy on Busy feature works when the destination for the Intercept Routing—Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: There is no space in the Waiting queue. The Queuing Time Table is not assigned and there are no extensions logged-in.
Page 56: Log-In/Log-Out
1.2 Receiving Group Features 1.2.2.6 Log-in/Log-out Description Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions.
Page 57 1.2 Receiving Group Features Light Pattern Parameter Usage Red on Used to log in to or out of all incoming After Log-out After Log-in (All) call distribution groups to which the Operation Operation extension user belongs. • If an ICD Group button is assigned, it also shows the log-in/log-out status of the corresponding group. The light pattern is the same as the Log-in/Log-out button that includes the group number.
Page 58: Supervisory Feature
1.2 Receiving Group Features 1.2.2.7 Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member's status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue Monitor The supervisor extension can monitor the status of an incoming call distribution group with the display.
Page 59 1.2 Receiving Group Features One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group. • Available Paired DSS Console This feature is available for the KX-T7640, KX-T7440, and KX-T7441.
Page 60: Call Forwarding (Fwd)/Do Not Disturb (Dnd) Features
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY Description When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or refuse calls using the following features: Call Forwarding (FWD) Do Not Disturb (DND)
Page 61 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [Button Status—FWD/DND Button] The FWD/DND button shows the current status as follows: Light Pattern Status (default) Red on FWD on Slow red flashing DND on FWD/DND off The functions assigned to the "on" and "flashing" patterns can be changed through system programming.
Page 62 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Feature Guide References 1.19.1 Fixed Buttons 1.19.2 Flexible Buttons User Manual References 3.1.2 Settings on the Programming Mode Feature Guide...
Page 63: Call Forwarding (Fwd)
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.2 Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. There are several different types of forwarding, and the circumstances under which the calls are forwarded for each type differ as follows: Type Circumstance...
Page 64 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [Available Destinations] Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Wired Extension (PT/SLT/ISDN Extension/T1- Only available when FWD to OPX) extension is allowed through COS programming.* Incoming Call Distribution Group PS Ring Group –...
Page 65 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features – FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls – Idle Extension Hunting—Overflow – Intercept Routing—Busy/DND (when the destination extension is busy or in DND mode) – Incoming Call Distribution Group—Overflow Incoming call...
Page 66 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [No Answer and Busy/No Answer] • No Answer Time The number of rings before the call is forwarded is programmable for each extension (→ Call Forwarding—No Answer Time [605]). [Follow Me] • This feature is only available when the original extension has disabled the "Deny Remote Operation by Other Extension"...
Page 67: Do Not Disturb (Dnd)
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.3 Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but will arrive at another extension using the Idle Extension Hunting feature (→ 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (→...
Page 68: Answering Features
1.4 Answering Features Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination Feature Description & Reference At the own extension Line Preference— A user can select the line seized when going off- (PT only) Incoming hook.
Page 69: Line Preference-Incoming
1.4 Answering Features 1.4.1.2 Line Preference—Incoming Description A PT user can select the method used to answer incoming calls from the following three line preferences: Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming). Type Description No Line...
Page 70: Call Pickup
1.4 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension's call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.
Page 71 1.4 Answering Features User Manual References 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) Feature Guide...
Page 72: Hands-Free Answerback
1.4 Answering Features 1.4.1.4 Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods: Type Answering Method...
Page 73: Making Call Features
1.5 Making Call Features Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the entered number before it is dialled, while on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL/ STORE button.
Page 74: Automatic Extension Release
1.5 Making Call Features 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
Page 75: Intercom Call
1.5 Making Call Features 1.5.3 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers (→ Extension Number [003]) and names (→ Extension Name [004]) are assigned to all extensions. The assigned number and name are shown on display PTs during intercom calls. •...
Page 76: Trunk Call Features
1.5 Making Call Features 1.5.4 Trunk Call Features 1.5.4.1 Trunk Call Features—SUMMARY Description An extension user can use the following features when making a trunk call: Feature Description & Reference Emergency Call A user can dial the preprogrammed emergency numbers regardless of the restrictions imposed on the extension.
Page 77: Emergency Call
1.5 Making Call Features 1.5.4.2 Emergency Call Description An extension user can dial the preprogrammed emergency numbers (→ Emergency Number [304]) after seizing a trunk regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored (some may have default values). •...
Page 78: Account Code Entry
1.5 Making Call Features 1.5.4.3 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. If, for example, a firm uses an account code for each client, the firm can determine what calls were made for the client, and can submit a bill to the client according to the client's account code on the SMDR call record.
Page 79: Dial Type Selection
1.5 Making Call Features 1.5.4.4 Dial Type Selection Description The dialling mode (rotary or tone) can be selected for each analogue trunk through system programming (→ LCOT Dialling Mode [410]) regardless of the originating extension (under contract with the telephone company).
Page 80: Reverse Circuit
1.5 Making Call Features 1.5.4.5 Reverse Circuit Description A circuit in the PBX can detect the reverse signal from the telephone company when an extension user tries to make a trunk call. This detects the start (a called party goes off-hook) and end (the called party goes on- hook) of an outgoing trunk call.
Page 81: Trunk Busy Out
1.5 Making Call Features 1.5.4.6 Trunk Busy Out Description The PBX can monitor the loop current sent through analogue trunks, and, if no loop current is detected, prevent users from seizing that trunk. This is useful if some or all trunks are occasionally unavailable because of problems with the external telecommunications environment.
Page 82: Pause Insertion
1.5 Making Call Features 1.5.4.7 Pause Insertion Description A preprogrammed Pause time (→ LCOT Pause Time [416]) will be inserted manually or automatically. Manual Insertion: Pressing the PAUSE button. Automatic Pause Insertion: A pause will be automatically inserted between the user-dialled codes below and the digits that follow.
Page 83: Host Pbx Access Code (Access Code To The Telephone Company From A Host Pbx)
1.5 Making Call Features 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing host PBX. This is performed by connecting extension ports of the host PBX to trunk ports of this PBX. A Host PBX Access code assigned through system programming (→...
Page 84 1.5 Making Call Features Conditions • TRS/Barring TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. (→ 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) • SMDR The dialled number including the Host PBX Access code can be recorded on SMDR when accessing the telephone company through the host PBX.
Page 85: Special Carrier Access Code
1.5 Making Call Features 1.5.4.9 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming (→ Special Carrier Access Code [303]) is required every time a trunk call is made. A preprogrammed Pause time (→...
Page 86: Seizing A Line Features
1.5 Making Call Features 1.5.5 Seizing a Line Features 1.5.5.1 Seizing a Line Features—SUMMARY Description An extension user can select the line seized for making calls by the following methods: Feature Description & Reference Line Preference—Outgoing A user can select the line to be seized when going off-hook. →...
Page 87: Line Preference-Outgoing
1.5 Making Call Features 1.5.5.2 Line Preference—Outgoing Description A PT user can select the outgoing line he prefers to originate calls on, from the following line preferences, through personal programming (Preferred Line Assignment—Outgoing): Feature Description Intercom When an extension user goes off-hook, an extension line is selected automatically.
Page 88: Trunk Access
1.5 Making Call Features 1.5.5.3 Trunk Access Description The following methods can be used to access a trunk: Method Description Accessing method Idle Line Access Selects an idle trunk automatically Dial the Idle Line Access number. Or (Local Access) from the assigned trunk groups. press a L-CO button.
Page 89 1.5 Making Call Features • A company name or customer name can be assigned on a trunk port basis (→ LCOT/BRI Trunk Name [401]) so that the operator or extension user can view the destination that the external caller is trying to reach before answering.
Page 90: Memory Dialling Features
1.6 Memory Dialling Features Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—SUMMARY Description An extension user can store frequently dialled numbers in the PBX extension data and/or the PBX system data. A stored number is dialled automatically with a simple operation. Features Feature Storing Method &...
Page 91 1.6 Memory Dialling Features Feature Storing Method & Reference Hot Line • Personal Programming • Personal Operation with the Feature Number • System Programming (PC Programming only) → 1.6.1.7 Hot Line Incoming Call Log Incoming call information is automatically stored. →...
Page 92 1.6 Memory Dialling Features if Memory Dialling is done after selecting a trunk, the stored Trunk Access number is ignored and the telephone number is sent using the selected trunk. Feature Guide...
Page 93: One-Touch Dialling
1.6 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A PT user can access a person or feature by pressing a single button. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions •...
Page 94: Kx-T7710 One-Touch Dialling (Kx-Tda100/Kx-Tda200 Only)
1.6 Memory Dialling Features 1.6.1.3 KX-T7710 One-touch Dialling (KX-TDA100/KX-TDA200 only) Description The Message button and One-touch buttons on all KX-T7710 telephones connected to the PBX can be customised at once through system programming. The same extension number, telephone number, or feature number will be assigned to the same buttons on each KX-T7710, useful for hotel room extensions or similar applications.
Page 95: Last Number Redial
1.6 Memory Dialling Features 1.6.1.4 Last Number Redial Description Every extension automatically saves recently dialled external telephone numbers to allow the same number to be dialled again easily. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically retried a preprogrammed number of times (→...
Page 96: Speed Dialling-Personal/System
1.6 Memory Dialling Features 1.6.1.5 Speed Dialling—Personal/System Description An extension user can make calls using abbreviated dialling for frequently dialled numbers which are stored in the PBX extension data, or the PBX system data (→ System Speed Dialling Number [001]). Personal Speed Dialling is also known as Station Speed Dialling.
Page 97: Quick Dialling
1.6 Memory Dialling Features 1.6.1.6 Quick Dialling Description An extension user can access a person or feature easily. This is enabled by storing the number (e.g., extension number, telephone number or feature number) for Quick Dialling. Conditions • Quick Dialling is convenient in cases such as the following: –...
Page 98: Hot Line
1.6 Memory Dialling Features 1.6.1.7 Hot Line Description An extension user can set his extension to automatically dial a preprogrammed telephone or extension number whenever he goes off-hook. If the Hot Line feature is set, a dial tone is generated for a specified Waiting time assigned through system programming (→...
Page 99: Busy Line/Busy Party Features
1.7 Busy Line/Busy Party Features Busy Line/Busy Party Features 1.7.1 Automatic Callback Busy (Camp-on) Description If the destination or line is busy when a call is made, an extension user can set the Automatic Callback Busy feature. The PBX will monitor the status of the destination or trunk and, when it becomes available, will send a callback ringing to the calling extension to inform the user.
Page 100: Executive Busy Override
1.7 Busy Line/Busy Party Features 1.7.2 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user. Conditions •...
Page 101: Call Monitor
1.7 Busy Line/Busy Party Features 1.7.3 Call Monitor Description Allows an extension user to listen to a busy extension user's existing conversation. The user can hear the conversation, but the user's voice is not heard. If desired, interrupting the call to establish a three-party conference call is available.
Page 102: Second Call Notification To Busy Extension
1.7 Busy Line/Busy Party Features 1.7.4 Second Call Notification to Busy Extension 1.7.4.1 Second Call Notification to Busy Extension—SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send a Call Waiting indication to the busy extension (Call Waiting). The notification receiving method depends on the called extension's personal setting and the telephone type: Notification Receiving Method Description &...
Page 103 1.7 Busy Line/Busy Party Features Feature Guide References 1.1.3.3 Call Waiting User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer Feature Guide...
Page 104: Call Waiting Tone
1.7 Busy Line/Busy Party Features 1.7.4.2 Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions •...
Page 105: Off-Hook Call Announcement (Ohca)
1.7 Busy Line/Busy Party Features 1.7.4.3 Off-hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party's PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
Page 106: Whisper Ohca
1.7 Busy Line/Busy Party Features 1.7.4.4 Whisper OHCA Description An extension user can send a spoken message to a busy extension that will be heard directly by only the called extension user, through the handset, without interrupting the ongoing conversation. The caller cannot hear the ongoing conversation or the called extension user's reply, unless the called extension user puts the current party on hold and switches to the waiting caller.
Page 107: Toll Restriction (Trs)/Call Barring (Barring) Features
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk. Each COS is programmed to have a TRS/Barring level for each time mode (day/lunch/break/night).
Page 108 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Level TRS/Barring level is determined by the applicable levels of Denied Code Tables and Exception Code Tables. Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Tables for Levels 2 through 6 Level 3 Tables for Levels 2 and 3...
Page 109 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Is TRS/Barring Override by System Speed Dialling enabled? Checks the TRS/Barring Checks the TRS/Barring level for level for System Speed the time mode of the Dialling of the...
Page 110 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA. • A COS should be assigned for each extension. (→ Class of Service [602]) • TRS/Barring checks are applied to the following: – – Trunk Access (Idle Line/Trunk Group/S-CO Line) •...
Page 111 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features Feature Guide References 1.5.5.3 Trunk Access 1.6.1.5 Speed Dialling—Personal/System 1.8.3 Extension Lock 1.9.1 Automatic Route Selection (ARS) 2.2.4 Time Service Feature Guide...
Page 112: Budget Management
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.2 Budget Management Description Limits the telephone usage to a preprogrammed budget on an extension basis. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. An extension assigned as the manager may increase the limit or clear the amount of the call charge.
Page 113: Extension Lock
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.3 Extension Lock Description An extension user can change the TRS/Barring level of the telephone (→ 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) so that other users cannot make inappropriate trunk calls. An extension personal identification number (PIN) is used to unlock the telephone (→...
Page 114: Dial Tone Transfer
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level (→ 1.8.1 Toll Restriction (TRS)/ Call Barring (Barring)) for an extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing calls (e.g., international calls).
Page 115: Walking Cos
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.5 Walking COS Description An extension user can use another extension telephone with the COS assigned on his own extension temporarily. The extension accesses his own extension from another telephone and operates features with the same conditions which are assigned his own extension.
Page 116: Verified Code Entry
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.6 Verified Code Entry Description An extension user can make a trunk call with a verified code from his own or any other extension to change the TRS/Barring level (→ 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) or to identify the call for accounting and billing purposes.
Page 117 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features • Budget Management for Verified Calls A limit of the call charge can be assigned on each verified code. [Example of Verified Codes and Their Programming] Itemised Billing Location Budget Code Name Code for ARS 0001 1111 Tom Smith...
Page 118: Automatic Route Selection (Ars) Features
1.9 Automatic Route Selection (ARS) Features Automatic Route Selection (ARS) Features 1.9.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier.
Page 119 1.9 Automatic Route Selection (ARS) Features [Programming Procedures] ARS Mode Assignment (→ ARS Mode [320]) It is possible to select whether ARS operates when an extension user makes a call using any Idle Line Access method or when an extension user makes a call using any Trunk Access method. (→ 1.5.5.3 Trunk Access) Leading Number Exception Table Assignment...
Page 120 1.9 Automatic Route Selection (ARS) Features [Example] Corresponding Dialled Number Description Routing Plan Table No. 039-123-4567 "039" is found in location 0001 and seven digits (assigned additional [remain] number of digits in location 0001) were dialled. The Routing Plan Table 1 is selected just after the seventh digit. 039-654-321 "039"...
Page 121 1.9 Automatic Route Selection (ARS) Features Removed Number of Digits : Assign the number of digits to remove from the beginning of the user- dialled number. Carrier Access Code : Assign the code to access the carrier. Trunk Group : Assign the trunk groups which connect to each carrier. Modify Command : Assign the commands to modify the dialled number to access the carrier.
Page 122 1.9 Automatic Route Selection (ARS) Features Authorisation Code for a Trunk Group An Authorisation code can be assigned for each trunk group and each carrier. Itemised Billing Code An Itemised Billing code can be assigned for each extension and for each verified code. If a call is not made from an extension (e.g., DISA or TIE) and no verified code is used, the Itemised Billing code assigned in the location 1 of the verified code will be used.
Page 123: Conversation Features
1.10 Conversation Features 1.10 Conversation Features 1.10.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.
Page 124: Off-Hook Monitor
1.10 Conversation Features 1.10.2 Off-hook Monitor Description A PT user can let others listen to the user's conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephone KX-T7400 series and KX-T7500 series display PTs, KX-T7600 series telephones, and IP-PTs. To enable this feature, system programming is required.
Page 125: Mute
1.10 Conversation Features 1.10.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver.
Page 126: Headset Operation
1.10 Conversation Features 1.10.4 Headset Operation Description This PBX allows the use of headset-compatible PTs. A PT user can talk to another party without lifting the handset. For connection and operation, refer to the Operating Instructions for the headset. This feature is also known as Handset/Headset Selection. Conditions •...
Page 127: Data Line Security
1.10 Conversation Features 1.10.5 Data Line Security Description Setting Data Line Security at an extension protects communications between the extension and the other party from being interrupted by signals such as Call Waiting, Hold Recall and Executive Busy Override. An extension that is using a connected data device (e.g., a fax machine) can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication.
Page 128: Flash/Recall/Terminate
1.10 Conversation Features 1.10.6 Flash/Recall/Terminate Description The FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) is used when a PT user disconnects the current call and originates another call without hanging up first. It performs the same function as going on-hook and then going off-hook. [Explanation of Each Mode] Flash/Recall Mode: Disconnects the line.
Page 129: External Feature Access (Efa)
1.10 Conversation Features 1.10.7 External Feature Access (EFA) Description An extension user can have access to the features of a host PBX or the telephone company, such as Transfer, Hold, Call Waiting, etc. A flash/recall signal is sent to the host PBX or the telephone company. This is only available on trunk calls (including Host PBX Access [→...
Page 130: Trunk Call Limitation
1.10 Conversation Features 1.10.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call If a call between an extension user and an outside party is established, Duration the call duration can be restricted by a system timer selected for each trunk group (→...
Page 131: Parallelled Telephone
1.10 Conversation Features 1.10.9 Parallelled Telephone Description Multiple telephones can be connected to the same port. This is useful to increase the number of telephones without additional extension cards. The combinations and features of the parallelled telephones are described below. Features Descriptions Connections...
Page 132 1.10 Conversation Features Features Descriptions Connections Wireless XDP For this connection, refer to the Wireless XDP APT/DPT/SLT + PS Parallel Mode Parallel mode feature. (→ 1.24.5 Wireless XDP Parallel Mode) Extn. 101 Extn. 101 Extn. 102 Extn. 102 Conditions [APT + SLT] •...
Page 133 Digital XDP connection enables the maximum number of DPTs that the PBX supports to be increased. This increase is only available when (1) the MEC card is installed and (2) a high-capacity power supply unit (with the KX-TDA100/KX-TDA200) is installed or an additional AC adaptor (with the KX-TDA30) is connected.
Page 134: Calling Party Control (Cpc) Signal Detection
1.10 Conversation Features 1.10.10 Calling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from the analogue trunk when the other party hangs up. To maintain efficient utilisation of trunks, the PBX monitors their state and when CPC signal is detected from a line, disconnects the line and alerts the extension with a reorder tone.
Page 135: Transferring Features
1.11 Transferring Features 1.11 Transferring Features 1.11.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the destination party. Transfer is completed without an announcement.
Page 136 1.11 Transferring Features Destination Availability Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) • One-touch Transfer The DSS Console and the PT user can hold a call and quickly transfer it to an extension by pressing the DSS button directly.
Page 137: Holding Features
1.12 Holding Features 1.12 Holding Features 1.12.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Call Hold General Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it.
Page 138 1.12 Holding Features Hold Transfer to Trunk Transfer to Extension Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch Mode 2 Hold Feature No. Trunk Access No. Extension No. (Default) Going on-hook Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch Mode 3 Hold Feature No.
Page 139: Call Park
1.12 Holding Features 1.12.2 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.
Page 140: Call Splitting
1.12 Holding Features 1.12.3 Call Splitting Description An extension user can alternate between two other parties. Placing the current call on hold allows the user to have a conversation with the other party. Conditions • While having a conversation with one party, the other party is in Consultation Hold. (Consultation Hold: Allows an extension user to place a call on hold temporarily to perform Call Transfer, Conference, or Call Splitting.) User Manual References...
Page 141: Music On Hold
However BGM2 includes internal music sources 1 and 2 as well as external music port 2. It is possible to choose what music source will be used as BGM2 (→Music Source Selection for BGM (with the KX-TDA30)/ BGM2 (with the KX-TDA100/KX-TDA200) [710]).
Page 142: Conference Features
1.13 Conference Features 1.13 Conference Features 1.13.1 Conference Features 1.13.1.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description & Reference Conference During a two-party conversation, an extension user can add other parties to establish a conference call with up to eight parties.
Page 143: Conference
• For a Conference With Six or More Parties The ECHO card is required. Also the echo cancelling function should be enabled through system programming. Installation Manual References KX-TDA30 2.5.3 ECHO8 Card KX-TDA100/KX-TDA200 2.6.5 ECHO16 Card Feature Guide References 1.19.2 Flexible Buttons...
Page 144 1.13 Conference Features User Manual References 1.4.5 Multiple Party Conversation Feature Guide...
Page 145: Privacy Release
1.13 Conference Features 1.13.1.3 Privacy Release Description By default, all conversations which take place on trunk, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT/PS user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call.
Page 146: Paging Features
The message is announced over the built-in speakers of PTs and/or external speakers (external pagers) which belong to the paging group. (With the KX-TDA100/KX-TDA200, up to two external pagers can be connected; with the KX-TDA30, one external pager can be connected.) The paged person can answer the page from a nearby telephone.
Page 147 1.14 Paging Features : Constituent : → User Groups of a Paging Group [640] : → External Pagers of a Paging Group [641] Conditions • Extensions which cannot be paged are: – – SLTs – Ringing or busy PTs – PTs in Paging Deny mode –...
Page 148: Broadcasting Features
1.15 Broadcasting Features 1.15 Broadcasting Features 1.15.1 Broadcasting Description A PT user can call multiple parties, assigned as members of a group (broadcasting group), to make a voice announcement. After one member answers the call, the caller can begin to make an announcement. Other members' telephones will continue to ring, and each member can listen to the announcement by answering the call.
Page 149 DND for intercom calls. – the member extension is a PS in Wireless XDP Parallel Mode. (→ 1.24.5 Wireless XDP Parallel Mode) Installation Manual References KX-TDA30 2.5.6 MEC Card KX-TDA100/KX-TDA200 2.3.2 MEC Card User Manual References 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)
Page 150: Optional Device Features
Conditions • Hardware Requirement: KX-TDA30: An optional doorphone and the DPH card KX-TDA100/KX-TDA200: An optional doorphone, the OPB card and DPH card • Each doorphone port must be assigned to one tenant. The Time Table (day/lunch/break/night) of the tenant applies.
Page 151 1.16 Optional Device Features 2.6.2 DPH4 Card 2.6.3 DPH2 Card 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays User Manual References 1.9.1 If a Doorphone/Door Opener is Connected Feature Guide...
Page 152: Door Open
Door Open Duration The door can remain unlocked for a preprogrammed time period (→ Door Open Duration Time [207]). Installation Manual References KX-TDA30 2.9.1 Connection of Doorphones and Door Openers KX-TDA100/KX-TDA200 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays User Manual References 1.9.1 If a Doorphone/Door Opener is Connected...
Page 153: Trunk Answer From Any Station (Tafas)
• Pager Volume It is possible to change the volume of an external pager through system programming. Installation Manual References KX-TDA30 2.10.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.11.1 Connection of Peripherals User Manual References 1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])
Page 154: Background Music (Bgm)
The music through the PT is interrupted when going off-hook. • KX-TDA100/KX-TDA200 only Each user can set/cancel BGM, and also select the music source. • KX-TDA30 only Each user can only set/cancel BGM; the user cannot make a music selection. [BGM—External] • Hardware requirement: A user-supplied external pager •...
Page 155: Outgoing Message (Ogm)
KX-TDA100/KX-TDA200: The OPB card and MSG card • The Number of Messages and the Recording Time A maximum of 64 (with the KX-TDA100/KX-TDA200) or 32 (with the KX-TDA30) messages can be recorded. The total recording time in the PBX is eight minutes. •...
Page 156 When all ports of the MSG card(s) become idle, he will hear the progress tone for a preprogrammed time period. After that, the PBX will automatically proceed into the recording mode. Installation Manual References KX-TDA30 2.5.4 MSG2 Card KX-TDA100/KX-TDA200 2.6.1 OPB3 Card 2.6.6 MSG4 Card...
Page 157: Direct Inward System Access (Disa)
1.16 Optional Device Features 1.16.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user on the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...
Page 158 1.16 Optional Device Features TIE Line Call Intercom Security Mode Trunk Call Call Without PBX Code With PBX Code All Security Trunk Security No Security : Available If trunk call is available, Account Code Entry (→ 1.5.4.3 Account Code Entry) is also available. Note DISA AA service and Operator Call (→...
Page 159 1.16 Optional Device Features DISA Intercept Routing—No Answer If a destination is not available to answer a DISA call within a preprogrammed time period (DISA Intercept time) (→ DISA Intercept Time [211]) after the call is reached, the call will be redirected to the programmed destination by the Intercept feature (→...
Page 160 1.16 Optional Device Features [Flowchart] A DISA call from an outside party is received. Is there an idle port on the MSG cards? (DISA Delayed Answer Time Time-out) Does the trunk group that received the call employ Intercept The PBX answers the call. Routing Busy DND? (DISA Mute Time...
Page 161 1.16 Optional Device Features Continued from the previous page No Security None None None None None Trunk Security All Security Is the dialled number an extension number or floating extension number? Is the Walking COS/Verified Code Entry feature number dialled Goes to for Security Mode Override? What is the dialled number?
Page 162 Specify a complicated PIN as long and random as you can make it. Change the PIN frequently. • Hardware Requirement: KX-TDA30: The MSG card KX-TDA100/KX-TDA200: The OPB card and MSG card • DISA Delayed Answer Time It is possible to set the Delayed Answer time (→ DISA Delayed Answer Time [209]) so that the caller will hear a ringback tone within a preprogrammed time period first before hearing an outgoing message (OGM).
Page 163 1.16 Optional Device Features Installation Manual References KX-TDA30 2.5.4 MSG2 Card KX-TDA100/KX-TDA200 2.6.1 OPB3 Card 2.6.6 MSG4 Card Feature Guide References 1.1.1.6 Intercept Routing 1.1.1.7 Intercept Routing—No Destination 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) User Manual References 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting)
Page 164: External Sensor
Conditions • Hardware Requirement: KX-TDA30: An external sensor and the DPH card KX-TDA100/KX-TDA200: An external sensor, the OPB card and EIO card • Some devices may be unable to communicate correctly with the PBX. Confirm compatibility with the manufacturer of a device before installing it.
Page 165 – Remote Extension Control by User (→ 1.27.5 Remote Extension Control by User) • Sensor call information is output on SMDR. Installation Manual References KX-TDA30 2.5.1 DPH4 Card 2.5.2 DPH2 Card 2.9.1 Connection of Doorphones and Door Openers KX-TDA100/KX-TDA200 2.6.1 OPB3 Card 2.6.4 EIO4 Card...
Page 166: External Relay Control
Conditions • Hardware Requirement: KX-TDA30: An external relay device and the DPH card KX-TDA100/KX-TDA200: An external relay device, the OPB card and EIO card • KX-TDA30 The port of the DPH card to which the relay is connected must be assigned as a relay port through system programming.
Page 167: Caller Id Features
1.17 Caller ID Features 1.17 Caller ID Features 1.17.1 Caller ID Description The PBX receives caller information, such as the caller's name and telephone number, through the trunk. This information can then be shown on the displays of PTs, PSs, or SLTs that support FSK-type Caller ID. The PBX can modify a received number according to preprogrammed tables, so that an extension user can easily use the received number to call the caller back.
Page 168 1.17 Caller ID Features Features Description & Reference Incoming Call Log Caller's information is automatically recorded in the call log of the called extension. This information is used for confirming the caller, calling the caller back, and/or storing the number and name in the Personal Speed Dialling.
Page 169 1.17 Caller ID Features <Modification Flowchart> A trunk call with the caller's information is received. Checks the Table Selection. Table 1 Is the area code found in local/international call data Yes: in the modification table? e.g., 00987654321 e.g., 3344556677 Checks the local/ international call data.
Page 170 This feature complies with ETSI (European Telecommunications Standards Institute)-type FSK and Bellcore-type FSK. • KX-TDA30 only Through system programming, a group of four SLT or Super Hybrid ports can be assigned to receive Caller ID. Up to two groups can be programmed. Therefore, a maximum of eight SLTs can receive Caller ID.
Page 171 1.17 Caller ID Features 1.25.1 Station Message Detail Recording (SMDR) Feature Guide...
Page 172: Incoming Call Log
1.17 Caller ID Features 1.17.2 Incoming Call Log Description When an incoming public trunk call with the caller's information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.
Page 173 1.17 Caller ID Features When the CS is busy. • Incoming Call Log Display Lock An extension user can lock the Incoming Call Log display to prevent other users from referring to the call information at his extension through personal programming (Directory and Call Log Lock). In this case, the Outgoing Call Log display and the Personal Speed Dialling number display are also locked.
Page 174: Message Features
1.18 Message Features 1.18 Message Features 1.18.1 Message Waiting Description An extension user can notify another extension user that he wishes to talk to the user. The notified extension user can return the call or listen to the messages left in his mailbox of the VPS. When a message is left on a PT, the Message button lights or the Message/Ringer Lamp turns on red, and a message is shown on the display of a display PT.
Page 175 1.18 Message Features [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
Page 176 1.18 Message Features 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 11 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 12 • It is possible to set Message Waiting while hearing a ringback tone, busy tone, or DND tone. •...
Page 177: Absent Message
1.18 Message Features 1.18.2 Absent Message Description An extension user can select a message (e.g., the reason for absence) to be displayed on his telephone. When a display PT user calls the extension, the message is shown on the caller's telephone. The following messages can be programmed as desired: Message Type...
Page 178: Proprietary Telephone (Pt) Features
1.19 Proprietary Telephone (PT) Features 1.19 Proprietary Telephone (PT) Features 1.19.1 Fixed Buttons Description PTs, DSS Consoles, and Add-on Key Modules are provided with the following feature/Line Access buttons: Depending on your device type, some buttons may not be provided. As for buttons on PSs, please refer to the Operating Instructions for each PS.
Page 179 1.19 Proprietary Telephone (PT) Features Button Usage Used for hands-free operation. Also used to switch between SP-PHONE handset and hands-free operation. (Speakerphone) Used for a hands-free dialling. Also used to monitor the MONITOR party's voice in hands-free mode. Used to leave a message waiting indication or call back the MESSAGE party who left the message waiting indication.
Page 180 1.19 Proprietary Telephone (PT) Features Button Usage Used to make or receive a trunk call or can be reassigned to Flexible CO (Trunk) a different trunk or to another feature button. Used to access an extension with one touch. Every button is Flexible DSS (Direct Station Selection) programmed to correspond to an extension.
Page 181: Flexible Buttons
1.19 Proprietary Telephone (PT) Features 1.19.2 Flexible Buttons Description Flexible buttons are customised by either system or personal programming. The following types of flexible buttons are provided on PTs, DSS Consoles, Add-on Key Modules, and/or PSs: Flexible CO buttons Flexible Direct Station Selection (DSS) buttons Programmable Feature (PF) buttons [Button Usage] Button...
Page 182 1.19 Proprietary Telephone (PT) Features Button Usage Log-in/Log-out * Used to switch between log-in and log-out mode. Hurry-up Used to redirect the longest waiting call in the queue of an incoming call distribution group to the overflow destination. Wrap-up * Used to switch the Wrap-up/Not Ready and Ready modes.
Page 183 1.19 Proprietary Telephone (PT) Features Conditions • The Flexible DSS button lights of the KX-T7040 and KX-T7240 show only "Off" or "Red On". If the button is customised as a button which shows other light patterns, the other light patterns also show only as "Red On".
Page 184: Led Indication
1.19 Proprietary Telephone (PT) Features 1.19.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group Corresponding Extension Status Button: DSS Light Pattern of the Message/Ringer Lamp [DPT]...
Page 185 1.19 Proprietary Telephone (PT) Features Line Status Button Incoming Call Intercom Line Distribution Light Pattern Trunk Status Status Group Line Status S-CO G-CO L-CO INTERCOM ICD Group Slow red Another — flashing extension is holding the line. Rapid red Incoming call to the incoming call distribution group —...
Page 186 1.19 Proprietary Telephone (PT) Features 1.12.1 Call Hold 1.13.1.2 Conference 1.13.1.3 Privacy Release Feature Guide...
Page 187: Display Information
Caller's number programming. Line 001: Sales →102:Mike Trunk number/name Original Destination, if the call is forwarded Panasonic DDI/DID/MSN name or number Call charge fee during a trunk call. The currency (→ Currency 12.35 [131]), position of the currency symbol, and the decimal point (→...
Page 188: Integrated Services Digital Network (Isdn) Service Features
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1 Integrated Services Digital Network (ISDN) 1.20.1.1 Integrated Services Digital Network (ISDN)—SUMMARY Description ISDN is a digital switching and transmission network. ISDN transmits voice, data, and image in digital format.
Page 189 1.20 Integrated Services Digital Network (ISDN) Service Features Service Description & Reference Multiple Subscriber Number One ISDN port can support a maximum of 10 MSNs for routing (MSN) incoming calls. (P-MP only) → 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Calling Line Identification Sends the caller's telephone number to the network when making a Presentation (CLIP)
Page 190 1.20 Integrated Services Digital Network (ISDN) Service Features Service Description & Reference Call Transfer (CT)—by ISDN Transfers an ISDN call to an outside party. Call Transfer with Announcement and Call Transfer without Announcement are available. → 1.20.1.7 Call Transfer (CT)—by ISDN Three-party Conference Establishes a three-party conference call using the ISDN service of (3PTY)—by ISDN...
Page 191 1.20 Integrated Services Digital Network (ISDN) Service Features • Some supplementary services are provided by the key protocol (→ 1.20.1.12 ISDN Service Access by Keypad Protocol). • Extension Number An extension number can be assigned to each ISDN port. • Network Type Each ISDN port can be set to the requirements of each country/area (→...
Page 192: Calling/Connected Line Identification Presentation (Clip/Colp)
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
Page 193 1.20 Integrated Services Digital Network (ISDN) Service Features Conditions • The availability of this feature is dependent on the contract with the telephone company. • CLIP/COLP features comply with the following European Telecommunication Standard (ETS) specifications: – ETS 300 092 Calling Line Identification Presentation (CLIP) supplementary service. –...
Page 194: Advice Of Charge (Aoc)
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.3 Advice of Charge (AOC) Description The PBX can receive the call charge information on ISDN lines from the telephone company. There are the following types: Type Description Advice of Charge During Call AOC is received during the call and when the call is completed.
Page 195: Call Forwarding (Cf)-By Isdn (P-Mp)
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.4 Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. Extension users can set the forward destination to the network on an MSN basis.
Page 196 1.20 Integrated Services Digital Network (ISDN) Service Features • COS programming determines the extensions that are able to use this feature. Feature Guide References 1.3.1.2 Call Forwarding (FWD) User Manual References 1.5.1 Forwarding Calls Feature Guide...
Page 197: Call Forwarding (Cf)-By Isdn (P-P)
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.5 Call Forwarding (CF)—by ISDN (P-P) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. The network directly forwards the call to the destination which the extension user has set on the PBX as the forward destination of trunk calls;...
Page 198: Call Hold (Hold)-By Isdn
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN (→ 1.20.1.7 Call Transfer (CT)—by ISDN) and Three-party Conference (3PTY)—by ISDN (→...
Page 199: Call Transfer (Ct)-By Isdn
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.7 Call Transfer (CT)—by ISDN Description An ISDN call can be transferred to an outside party using the ISDN service of the telephone company, instead of the PBX feature, without occupying a second ISDN line. Conditions •...
Page 200: Three-Party Conference (3Pty)-By Isdn
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.8 Three-party Conference (3PTY)—by ISDN Description During a conversation using an ISDN line, an extension user can add another party and establish a three- party conference call using the ISDN service of the telephone company, instead of the PBX feature. Conditions •...
Page 201: Malicious Call Identification (Mcid)
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.9 Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on. Conditions •...
Page 202: Completion Of Calls To Busy Subscriber (Ccbs)
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.10 Completion of Calls to Busy Subscriber (CCBS) Description If the called party is busy and the call has been made using an ISDN line, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
Page 203: Isdn Extension
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.11 ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 fax machine, personal computer) or a behind PBX can be connected to the port.
Page 204 1.20 Integrated Services Digital Network (ISDN) Service Features • ISDN extensions can belong to an incoming call distribution group (→ 1.2.2 Incoming Call Distribution Group Features) or idle extension hunting group (→ 1.2.1 Idle Extension Hunting). In this case, an MSN can be assigned.
Page 205: Isdn Service Access By Keypad Protocol
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.12 ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. Conditions • This feature complies with the following European Telecommunication Standard (ETS) specification: –...
Page 206: E1 Line Service Features (Kx-Tda100/Kx-Tda200 Only)
1.21 E1 Line Service Features (KX-TDA100/KX-TDA200 only) 1.21 E1 Line Service Features (KX-TDA100/KX- TDA200 only) 1.21.1 E1 Line Service (KX-TDA100/KX-TDA200 only) Description The E1 line carries thirty 64 kbps-voice channels at 2.048 Mbps transmission speed as a trunk or private line.
Page 207 1.21 E1 Line Service Features (KX-TDA100/KX-TDA200 only) Number in Feature Description the table Automatic Number Outgoing ANI: Identification (ANI) Sends the caller's number to the E1 line. The sending method is the same as ISDN CLIP service. (→ 1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP)) Incoming ANI: Receives the caller's number from the E1 line.
Page 208: T1 Line Service Features (Kx-Tda100/Kx-Tda200 Only)
1.22 T1 Line Service Features (KX-TDA100/KX-TDA200 only) 1.22 T1 Line Service Features (KX-TDA100/KX- TDA200 only) 1.22.1 T1 Line Service (KX-TDA100/KX-TDA200 only) Description The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line.
Page 209 1.22 T1 Line Service Features (KX-TDA100/KX-TDA200 only) Number in Feature Description the Table Off Premise Extension An SLT which is installed off site can perform as if it were (OPX) installed locally. The SLT makes and receives a call through the PBX. An extension number can be given to the OPX, and extension data such as COS is also applied.
Page 210: Voice Mail Features
With the KX-TDA100/KX-TDA200: • A maximum of two VM (DPT) groups can be assigned. • One Panasonic KX-TVS/KX-TVP system can be in only one group. • A maximum of 12 ports (24 channels) of the VPS can form each group.
Page 211 1.23 Voice Mail Features VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX. These SLT ports, as well as VM (DTMF) Group settings, must be configured to allow DTMF Integration, as shown in the following [Programming Example of Extension Port] and [Programming Example of VM (DTMF) Group].
Page 212 165) directly, assign "165#6123" to a One-touch Dialling button. When pressing this button, the outgoing message (OGM) of the mailbox will be heard. [KX-TDA30] • All ports in a VM (DPT) group must be connected to either the same DLC card, or to the preinstalled Super Hybrid ports.
Page 213: Voice Mail Dtmf Integration
When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ↓...
Page 214 1.23 Voice Mail Features DTMF Command Assignment Assign the DTMF command to suit the VPS settings. Command (Default) Switching to VM Switching to AA Recording message Listening message Note H = Mailbox Number VM Service FWD to a Mailbox of the VPS The PBX sends a mailbox number of the corresponding extension to the VPS when a call is forwarded from an extension to the VPS.
Page 215 1.23 Voice Mail Features Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command (H Recording message command (#6 [H = Mailbox No.]) + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)
Page 216 1.23 Voice Mail Features [Example] Trunk Call Sent "#6" + "103". mailbox number Switching to VM command Transfer with VM Transfer button + extension number (103) Extension VPS (In AA service mode) (Operator) VM Port 1 VM Port 2 VM (DTMF) Group VM Port 3 VM Port X...
Page 217 1.23 Voice Mail Features [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
Page 218 1.23 Voice Mail Features [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish… ". Transfer The caller dials the extension number (extn. 102).
Page 219: Voice Mail Dpt (Digital) Integration
1.23.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
Page 220 1.23 Voice Mail Features Multiple tenants can share a single VPS; each tenant does not require a dedicated VPS port. If the destination of the incoming trunk call is a VM (DPT) group, the PBX sends the VPS trunk group number and time mode (day/lunch/break/night) of the tenant (→...
Page 221 1.23 Voice Mail Features Trunk Call Trunk Call 123-4567 123-2468 Sends the following information: · VPS Trunk Group: 1 · Time mode: Day Intercept Sends the following information: · VPS Trunk Group: 2 · Time mode: Night Tenant 1 Tenant 3 (Company A) (Company B) (Floating Extn.
Page 222 1.23 Voice Mail Features The Two-way Record button is used to record into one's own mailbox. The Two-way Transfer button is used to record into someone else’s mailbox. Note Before recording a Two-way telephone conversation, you should inform the other party that the conversation will be recorded.
Page 223 1.23 Voice Mail Features Feature Guide References 1.19.2 Flexible Buttons 1.23.1 Voice Mail (VM) Group User Manual References 1.9.5 If a Voice Processing System is Connected 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
Page 224: Portable Station (Ps) Features
1.24 Portable Station (PS) Features 1.24 Portable Station (PS) Features 1.24.1 Portable Station (PS) Connection Description This PBX supports the connection of a PS (e.g., KX-TD7590, KX-TD7690). It is possible to use the PBX features using the PS like a PT. Conditions •...
Page 225 1.24 Portable Station (PS) Features Installation Manual References KX-TDA30 2.7 Connection of DECT Portable Stations 2.8 Connection of 2.4 GHz Portable Stations KX-TDA100/KX-TDA200 2.8 Connection of DECT Portable Stations 2.9 Connection of 2.4 GHz Portable Stations Feature Guide...
Page 226: Ps Ring Group
1.24 Portable Station (PS) Features 1.24.2 PS Ring Group Description A PS ring group is a group of PS extensions that receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple groups. [Programming Example] PS Ring Group 01 PS Ring Group 02...
Page 227 1.24 Portable Station (PS) Features • Available PS The KX-TD7580, KX-TD7590, KX-TCA155, KX-TCA255, KX-TD7680, and KX-TD7690 can join PS ring groups. • Incoming trunk call information is shown on a PS display when a trunk call arrives at a PS ring group which the PS joins.
Page 228 1.24 Portable Station (PS) Features PS Ring Group Log-out Log-in PS Ring Group Log-out Incoming Call Distribution Group PS Ring Group Log-in Log-out Log-in • When the PS ring group is called using the floating extension number, the group becomes busy to other callers using the floating extension number.
Page 229: Ps Directory
1.24 Portable Station (PS) Features 1.24.3 PS Directory Description A PS user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. Depending on the PS model, the PS user can use the following directories for easy operation: Type Description PS Dialling Directory...
Page 230: Ps Feature Buttons
1.24 Portable Station (PS) Features 1.24.4 PS Feature Buttons Description A PS user can use PBX feature using a combination of buttons (button + a specified number, , or #) and/ or display operation. The flexible buttons and the display are customised through PS programming. The button assignment is the same for PT.
Page 231: Wireless Xdp Parallel Mode
1.24 Portable Station (PS) Features 1.24.5 Wireless XDP Parallel Mode Description A PS can be used in parallel with a wired telephone (PT/SLT). In this case, the wired telephone is the main telephone and the PS is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone's extension number) like XDP Parallel mode for a DPT and an SLT.
Page 232 1.24 Portable Station (PS) Features – Whisper OHCA (→ 1.7.4.4 Whisper OHCA) – CCBS (→ 1.20.1.10 Completion of Calls to Busy Subscriber (CCBS)) • Most of the extension data (e.g., extension number, extension name) of the wired telephone is used for its PS as well.
Page 233 1.24 Portable Station (PS) Features 1.12.2 Call Park 1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP) User Manual References 1.7.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Feature Guide...
Page 234: Administrative Information Features
1.25 Administrative Information Features 1.25 Administrative Information Features 1.25.1 Station Message Detail Recording (SMDR) Description Automatically records detailed information for each extension. SMDR Output Port The Serial Interface (RS-232C) port can be used to output the SMDR data. The following devices can be connected: •...
Page 235 1.25 Administrative Information Features Pattern A: 80 digits without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25) (10) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 00:01'05 9876543210 01/02/02 10:15AM 1200 1234567890123456 00:01'05 9876543210...
Page 236 1.25 Administrative Information Features Number in Item Description the Pattern Ext (Extension) Shows the extension number, floating extension number, etc., which was engaged in the call. Also shows the following codes: Dxxx: Outgoing trunk call from a doorphone (xxx=doorphone number) (→ 1.16.1 Doorphone Call) Txxx: Outgoing trunk call by TIE line service (xxx=trunk group number) *xxx: Verified call (xxx=verified code) (→...
Page 237 1.25 Administrative Information Features Number in Item Description the Pattern Ring Shows the ring duration before answering a call in Minutes/ Seconds. Duration Shows the duration of the trunk call in Hours/Minutes/Seconds. Acc Code Shows the account code appended to the call. (→ 1.5.4.3 Account (Account Code) Code Entry) CD (Condition...
Page 238 1.25 Administrative Information Features Item Description Secret dialling Controls secret dialling. If enabled, the dialled number will be shown as dots. This setting is effective only when the modified number is selected in ARS dial setting above. If the user-dialled number is selected in ARS dial setting, the dialled number will be shown as dots regardless of this setting.
Page 239 Stop Bit Length: A stop bit code indicates the end of a bit string which composes a character. Select an appropriate value depending on the requirements of the PC or printer. Installation Manual References KX-TDA30 2.10.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.11.1 Connection of Peripherals...
Page 240: Printing Message
1.25 Administrative Information Features 1.25.2 Printing Message Description An extension user can select a message to be output on SMDR. Up to eight messages can be preprogrammed in the Printing Message table, and are available to all extensions connected to the PBX. A message can contain the "%"...
Page 241: Call Charge Services
1.25 Administrative Information Features 1.25.3 Call Charge Services Description The PBX receives a call charge signal during or after a conversation with an outside party. The call charge information is shown on the telephone display and SMDR. Call Charge Signal Service Call charge signal service from the telephone company depends on the trunk being used.
Page 242 1.25 Administrative Information Features Budget Management It is possible to limit telephone usage to a preprogrammed budget on each extension or verified code. For example, an extension in a rented office has a prepaid limit for the telephone usage. If the amount of the call charge reaches the limit, the extension user cannot make further trunk calls.
Page 243 1.25 Administrative Information Features • It is possible to enable the PBX to send the flash/recall signal to the telephone company after a conversation (in on-hook status) to receive the call charge information. Feature Guide References 1.8.6 Verified Code Entry 1.19.2 Flexible Buttons User Manual References 2.1.7 Using the Telephones in a Hotel-type Environment (Hospitality Features)
Page 244: Hospitality Features
1.26 Hospitality Features 1.26 Hospitality Features 1.26.1 Hospitality Features—SUMMARY Description This PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. Feature Description & Reference Room Status Control An extension designated as the hotel operator can set the check-in status of rooms remotely.
Page 245: Room Status Control
1.26 Hospitality Features 1.26.2 Room Status Control Description A PT with a 6-line display designated as the hotel operator extension can be used to view and change the check-in and check-out status of guest rooms associated with extensions. Any extension can be used as a room extension without special programming. Flexible buttons on the hotel operator's extension can be set as Room Status Control buttons.
Page 246 When in Room Status Control mode, the hotel operator's extension is treated as a busy extension, similar to when performing PT programming. Callers to that extension will hear a busy tone. Installation Manual References KX-TDA30 2.5.6 MEC Card KX-TDA100/KX-TDA200 2.3.2 MEC Card Feature Guide References 1.6.1.4 Last Number Redial...
Page 247: Call Billing For Guest Room
1.26 Hospitality Features 1.26.3 Call Billing for Guest Room Description Separately from SMDR, it is possible to output a record of all calls made from a guest room, with charges, when the guest is checked out, to use in billing the guest. Other charge items, including room minibar charges, a preset margin, and tax can also be added to the bill.
Page 248 1.26 Hospitality Features [Example of Call Billing Sheet] **************************************** Hotel **************************************** Check in : 01.JAN.00 06:31PM Check out : 03.JAN.00 07:03AM Room 202 : Mr. Yoshida 01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001 02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890 02/01/00 07:30PM 202 01 012345678901234...
Page 249: Extension Controlling Features
1.27 Extension Controlling Features 1.27 Extension Controlling Features 1.27.1 Extension Personal Identification Number (PIN) Description Each extension user can have his own PIN through system programming (→ Extension Personal Identification Number (PIN) [005]) or personal programming (Extension PIN [Personal Identification Number]) to set features or access his own telephone remotely.
Page 250 1.27 Extension Controlling Features User Manual References 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
Page 251: Extension Feature Clear
1.27 Extension Controlling Features 1.27.2 Extension Feature Clear Description Extension users can clear all the following features set on their own telephone at once: Features After Setting Absent Message FWD*/DND* Call Pickup Deny Allow Call Waiting* Disable (In Canada, the default setting is "Enable" [Call Waiting tone].) Data Line Security Executive Busy Override Deny...
Page 252: Walking Extension
1.27 Extension Controlling Features 1.27.3 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location. [Example] This feature is useful when: •...
Page 253: Timed Reminder
The MSG card is required and the message must be recorded. An extension assigned as the manager can record messages. (→ 1.16.5 Outgoing Message (OGM)) A different message can be assigned for each time mode (day/lunch/break/night) (→ 2.2.4 Time Service). Installation Manual References KX-TDA30 2.5.4 MSG2 Card KX-TDA100/KX-TDA200 2.6.6 MSG4 Card Feature Guide References 2.2.5 Operator Features...
Page 254: Remote Extension Control By User
1.27 Extension Controlling Features 1.27.5 Remote Extension Control by User Description A user can remotely change the feature settings (e.g., FWD) and time service mode for his own extension from inside or outside the PBX using DISA (→ 1.16.6 Direct Inward System Access (DISA)). This feature can be used only on the extensions which are allowed to be controlled remotely on a COS basis.
Page 255: Audible Tone Features
1.28 Audible Tone Features 1.28 Audible Tone Features 1.28.1 Dial Tone Description The following dial tones inform extensions about features activated on the extensions: Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B A normal dial tone is heard when:...
Page 256: Confirmation Tone
1.28 Audible Tone Features 1.28.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice).
Page 257: Networking Features
1.29 Networking Features 1.29 Networking Features 1.29.1 TIE Line Service Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. The TIE lines can be used to call through the PBX to reach another switching system (PBX or telephone company).
Page 258 1.29 Networking Features Case 1: Extension 1012 of PBX-1 dials extension number "2011". → Extension 1012 of PBX-1 is connected to extension "2011" of PBX-2. Case 2: Extension 1011 of PBX-1 dials extension number "3011". → Extension 1011 of PBX-1 is connected to extension "3011" of PBX-3. PBX Code Method (Access with PBX Code) Dial the [TIE Line Access Number] + [PBX Code] + [Extension Number].
Page 259 1.29 Networking Features TIE Line Routing and Modification Table To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the trunk route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.
Page 260 1.29 Networking Features Explanation: Location 01: The hunt sequence by dialling [2XXX]: The 1st route—trunk group (TRG) 1 Sending no. to PBX-2: 2XXX Location 02: The hunt sequence by dialling [3XXX]: The 1st route—trunk group (TRG) 1 Sending no. to PBX-2: 3XXX The 2nd route—trunk group (TRG) 2 Sending no.
Page 261 1.29 Networking Features Explanation: Location 01: The hunt sequence by dialling [7+PBX Code 952+XXXX]: The 1st route — trunk group (TRG) 1 Sending no. to PBX-2: 952–XXXX Location 02: The hunt sequence by dialling [7+PBX Code 953+XXXX]: The 1st route — trunk group (TRG) 1 Sending no.
Page 262 1.29 Networking Features PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX- TIE Line Network 1 has the PBX code of PBX-2 "952", PBX-4 PBX-3 PBX Code 953 PBX Code 954 the call will be received at the...
Page 263 1.29 Networking Features TIE Line and Trunk Connection To connect the TIE line with the trunk, the following patterns are available: Trunk-to-TIE Access TIE-to-Trunk Access Trunk-to-TIE-to-Trunk Access Trunk-to-TIE Access It is possible to assign an extension of another PBX as the destination of incoming trunk calls to the own PBX.
Page 264 1.29 Networking Features FWD/Call Transfer/Intercept Routing to the TIE Line [Example] Telephone Company Trunk TIE Line Network PBX-1 PBX-2 Trunk TIE Line Interface Interface Forwarded/Transferred /Intercepted to 2011 Outside Caller Extn. 1011 Extn. 2011 (DID No.: 123-4567) Dials "123-4567". Explanation: An outside caller dials the DID number "123-4567".
Page 265 1.29 Networking Features TIE-to-Trunk Access The PBX sends TIE line calls to the trunks of another PBX through the TIE lines. Trunk Call through Other PBXs—by Making a TIE Line Call Method [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk...
Page 266 1.29 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 01-23-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-01-23-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "7-952-9-01-23-4567"...
Page 267 1.29 Networking Features Trunk Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 01-23-4567 TIE Line Network PBX-2 PBX-1 9-01-23-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
Page 268 1.29 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 01-23-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-01-23-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "9-01-23-4567".
Page 269 Blocking of Trunk Call through Other PBXs and How to Override It To prohibit a TIE line call to go through PBX-2 for making a trunk call, if PBX-2 is Panasonic Hybrid IP-PBX (e.g., KX-TDA100 or KX-TDA200), PBX-2 should disable the trunk group of the outgoing call from PBX-2 against the COS of the trunk group of the incoming call to PBX-2 (→...
Page 270 1.29 Networking Features [Example] Telephone Company Trunk Trunk 01-23-4567 TRG 3 TIE Line Network of PBX-2 PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 952-9-01-23-4567 TRG 1 (COS 3) of PBX-2 TIE Line Interface Interface DISA TRG 2 of PBX-1 952-(DISA Floating extn. no. + verified code entry feature no.
Page 271 1.29 Networking Features FWD/Call Transfer/Intercept Routing to the Trunk [Example] Telephone Company Forwarded/Transferred/ Intercepted to 01-23-4567 Trunk Trunk TIE Line Network PBX-1 PBX-2 PBX-Code 952 PBX-Code 951 952-1011 TIE Line Interface Interface Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "7-952-1011". Explanation: Extension 1011 of PBX-1 dials the TIE line access number "7", PBX code "952", and extension number "1011".
Page 272 1.29 Networking Features Trunk-to-TIE-to-Trunk Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company 01-23- Trunk Trunk 4567 TIE Line Network Trunk Trunk PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 952-9-01-23-4567 TIE Line...
Page 273 1.29 Networking Features TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. Not treated as or an other PBX extension no.
Page 274 1.29 Networking Features [Receiving a Call through a TIE Line] <Extension Number Method <PBX Code Method (Access without PBX Code)> (Access with PBX Code)> A call is received through a A call is received through a TIE line as follows: TIE line as follows: # 1021 ## 0511033...
Page 275 1.29 Networking Features Feature Guide References 1.1.1.6 Intercept Routing 1.3.1.2 Call Forwarding (FWD) 1.8.1 Toll Restriction (TRS)/Call Barring (Barring) 1.9.1 Automatic Route Selection (ARS) 1.11.1 Call Transfer 1.16.6 Direct Inward System Access (DISA) 2.3.5 Flexible Numbering/Fixed Numbering User Manual References 1.2.1 Basic Calling Feature Guide...
Page 276: Virtual Private Network (Vpn)
1.29 Networking Features 1.29.2 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company. Making and receiving both public and private calls is possible using the same line.
Page 277 1.29 Networking Features • Even if the telephone company does not support the VPN service, it is possible to use the same kind of service when making a call by TIE line service programming, and/or Quick Dialling programming (→ 1.6.1.6 Quick Dialling). [Quick Dialling Programming Example] Location No.
Page 278: Qsig Network
The QSIG network supports private communications by the TIE line service method. Each ISDN (QSIG) connection must have a master port on one Panasonic Hybrid IP-PBX and a slave port on the other Panasonic Hybrid IP-PBX to establish a QSIG network.
Page 279 1.29 Networking Features Service Description & Reference Connected Line Identification Prevents COLP being sent by the answered party. Restriction (COLR) → 1.29.3.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Calling Name Identification Sends the caller's name to the QSIG network when making a call. Presentation (CNIP) →...
Page 280 1.29 Networking Features Feature Guide References 1.20.1 Integrated Services Digital Network (ISDN) 1.29.1 TIE Line Service Feature Guide...
Page 281: Calling/Connected Line Identification Presentation (Clip/Colp) And Calling/Connected Name Identification Presentation (Cnip/Conp)-By Qsig
1.29 Networking Features 1.29.3.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Description Calling Line/Name Identification Presentation (CLIP/CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call. The called party can see the number and/or name on his telephone display before answering the call.
Page 282 1.29 Networking Features Calling/Connected Name Identification Restriction (CNIR/CONR): It is possible for each extension to restrict the sending of its extension name to the QSIG network. When CLIR is activated, CNIR becomes active automatically. When COLR is activated, CONR becomes active automatically.
Page 283: Call Forwarding (Cf)-By Qsig
1.29 Networking Features 1.29.3.3 Call Forwarding (CF)—by QSIG Description The PBX forwards the call to a destination extension in another PBX in QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of trunk calls (→ 1.3.1.2 Call Forwarding (FWD)).
Page 284 1.29 Networking Features User Manual References 1.5.1 Forwarding Calls Feature Guide...
Page 285: Call Transfer (Ct)-By Qsig
1.29 Networking Features 1.29.3.4 Call Transfer (CT)—by QSIG Description The PBX transfers the call to a destination extension in another PBX in QSIG network. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 261 Call transfer supplementary service. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
Page 286 1.29 Networking Features User Manual References 1.4.1 Transferring a Call (Call Transfer) Feature Guide...
Page 287: Completion Of Calls To Busy Subscriber (Ccbs)-By Qsig
1.29 Networking Features 1.29.3.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG Description If the call has been made to an extension in another PBX in QSIG network and the called party is busy, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
Page 288: Network Direct Station Selection (Ndss)
1.29 Networking Features 1.29.3.6 Network Direct Station Selection (NDSS) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to other PBXs in the network, and to make or transfer calls to those extensions with one touch, like normal DSS buttons.
Page 289 1.29 Networking Features PBXs can have extensions that are monitored. Any other PBXs must be assigned Network PBX ID 0. They will only retransmit received monitor data sent by PBXs 2-8. QSIG Port Setting [Monitored PBX] ISDN-QSIG (PBX Direct Connection) Each QSIG port of a BRI or PRI card that will be used to transmit extension status information must be set to do so through system programming.
Page 290 1.29 Networking Features Network IP-GW Card Operator Slot No. Extn. No. 1001 1001 [Example VoIP Network] PBX-1 PBX-2 Network ID 1 4001 NDSS Idle IP Network Busy PBX-3 PBX-4 IP Network Network ID 2 4001 Idle Busy Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and ISDN cards within each PBX.
Page 291 1.29 Networking Features Removing or Editing a Registered Extension [Monitor PBX] To monitor a new extension when 32 extensions are already being monitored, it is necessary to remove the registration of an existing extension. The NDSS Monitor Release feature is used to stop monitoring a certain extension. When this feature is performed at the monitor PBX: •...
Page 292 1.29 Networking Features 1.29.4 Voice over Internet Protocol (VoIP) Network User Manual References 1.2.1 Basic Calling 2.1.8 Releasing Network Direct Station Selection (NDSS) Monitor Feature Guide...
Page 293: Voice Over Internet Protocol (Voip) Network
1.29 Networking Features 1.29.4 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network. VoIP networks support private network communications using TIE line service. [Example] PBX-1 PBX-2...
Page 294: Ip Proprietary Telephone (Ip-Pt) Features (Kx-Tda100/Kx-Tda200 Only)
1.30 IP Proprietary Telephone (IP-PT) Features (KX-TDA100/KX-TDA200 only) 1.30 IP Proprietary Telephone (IP-PT) Features (KX- TDA100/KX-TDA200 only) 1.30.1 IP Proprietary Telephone (IP-PT) (KX-TDA100/KX-TDA200 only) Description This PBX supports the connection of IP proprietary telephones (IP-PTs), which function almost identically to normal PTs. However, they connect to the PBX over a Local Area Network (LAN), and send and receive calls using Internet Protocol (IP).
Page 295: Computer Telephony Integration (Cti) Features
1.31 Computer Telephony Integration (CTI) Features 1.31 Computer Telephony Integration (CTI) Features 1.31.1 Computer Telephony Integration (CTI) Description Connecting a personal computer (PC) to a DPT, or connecting a Server PC to this PBX, enables extension users to make use of advanced features by using the stored data in the PC or the Server PC. The features that are available through CTI depend on the CTI application software used on connected PCs.
Page 296 A PC connected directly to an IP-PT cannot be used for First Party Call Control. • IP-PTs do not support the use of PC Phone or PC Console software on a connected PC. Installation Manual References KX-TDA30 2.6.4 First Party Call Control CTI Connection 2.10.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.3.1 MPR Card...
Page 297 1.31 Computer Telephony Integration (CTI) Features 2.7.4 First Party Call Control CTI Connection 2.11.1 Connection of Peripherals Feature Guide...
Page 298 1.31 Computer Telephony Integration (CTI) Features Feature Guide...
Page 299: System Configuration And Administration Features
Section 2 System Configuration and Administration Features Feature Guide...
Page 300: System Configuration-Hardware
A DPT, APT, SLT, or PT-interface CS can be connected to a Super Hybrid port without programming. • A DSS Console or a VPS (Panasonic KX-TVS/TVP series [DPT (Digital) Integration]) can also be connected with an SLT in XDP mode.
Page 301: System Configuration-Software
2.2 System Configuration—Software System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension is assigned a COS number (→ Class of Service [602]). The following features are controlled on a COS basis: Internal Call Block (→ 1.1.2.2 Internal Call Block) FWD (→...
Page 302: Group
2.2 System Configuration—Software 2.2.2 Group Description This PBX supports various types of groups. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.) (→ LCOT/BRI Trunk Group Number [402]). Several settings can be assigned on a trunk group basis. All trunks belonging to a trunk group follow the assignment determined for that trunk group.
Page 303 2.2 System Configuration—Software Paging Group (→ User Groups of a Paging Group [640]) Using the Paging feature, extensions can make a page to any paging groups or answer a page to their own groups. One user group or external pager can belong to several paging groups. (→...
Page 304 2.2 System Configuration—Software Type Description VM (DPT) Group A group of DPT ports (→ VM Group Floating Extension Number [660]) which use the Voice Mail DPT (Digital) Integration features. One DPT port can belong to only one group. (→ 1.23.1 Voice Mail (VM) Group) [Example] Port Port...
Page 305: Tenant Service
2.2 System Configuration—Software 2.2.3 Tenant Service Description This PBX can be shared with certain number of tenants. Tenant Configuration Tenant Member The tenant members consist of user groups. One user group can belong to only one tenant. Therefore, one extension can belong to only one tenant. (→...
Page 306 2.2 System Configuration—Software : Follows the system assignment of the music source for the Music on Hold (→ Music on Hold [711]) Conditions • Tenant-to-Tenant Call Block The following features can be restricted based on the COS for each extension (not based on the tenant) by the Internal Call Block feature (→...
Page 307 2.2 System Configuration—Software : Block Explanation: Assign each extension in a tenant to a certain COS number. Each tenant must have unique COS numbers. Tenant 1: COS 1 and COS 2 Tenant 2: COS 3 and COS 4 Tenant 3: COS 5 and COS 6 Tenant-to-Tenant Call Block enables by the Internal Call Block feature.
Page 308: Time Service
2.2 System Configuration—Software 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually (→ Time Service Switching Mode [101]).
Page 309 2.2 System Configuration—Software [Time Table Example] Time Table No. (Tenant No.) Time Schedule … … Day 1 start 08:00 11:00 08:00 08:00 … Lunch start 12:00 NONE 16:00 12:00 … Day 2 start 13:00 NONE NONE NONE … Break 1 start NONE NONE NONE...
Page 310 2.2 System Configuration—Software [Programming Examples of DID/DDI Table and DIL Table] DID/DDI table can be programmed for each DID/DDI number, and a tenant (Time Table) number is assigned to each DID/DDI number. DIL table can be programmed for each trunk, and a tenant (Time Table) number is assigned to each trunk.
Page 311 2.2 System Configuration—Software Light Pattern Status Slow red flashing Holiday mode Note Any extension user (except extension users allowed to change the mode) can only check the current status on the display by pressing the Time Service button. Conditions • PT programming (→...
Page 312: Operator Features
2.2 System Configuration—Software 2.2.5 Operator Features Description This PBX supports a PBX operator and tenant operators. Any extension or incoming call distribution group can be designated as an operator. Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night) (→...
Page 313: Manager Features
2.2 System Configuration—Software 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features (→ Manager Assignment [511]): Manager Feature Description &...
Page 314 2.2 System Configuration—Software Manager Feature Description & Reference Password BGM—External Sets the External BGM on and off. Not required → 1.16.4 Background Music (BGM) Trunk Busy Out Clear Clears the Busy Out status of a trunk. Not required → 1.5.4.6 Trunk Busy Out NDSS Monitor Release Removes the monitor function from an Not required...
Page 315: System Data Control
2.3 System Data Control System Data Control 2.3.1 PC Programming Description This PBX can be programmed and administered using a personal computer (PC). There are two programming methods: On-site Programming: System programming/diagnosis can be performed locally by connecting a PC to the PBX directly. Remote Programming: System programming/diagnosis and data upload can be performed from a remote location.
Page 316 2.3 System Data Control Remote Programming: Method Description Using a modem (RMT card) An RMT card must be installed. The floating extension number of the analogue remote maintenance must be assigned (→ Modem Floating Extension Number [811]). PC programming, using a telephone connected in parallel with the modem, can be done in the following ways: •...
Page 317 2.3 System Data Control Installation Manual References KX-TDA30 2.5.7 RMT Card 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA Maintenance Console KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.3.3 RMT Card 2.6.7 CTI-LINK Card 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA Maintenance Console Feature Guide References 1.1.1.2 Direct In Line (DIL)
Page 318: Programming
2.3 System Data Control 2.3.2 PT Programming Description A PT user can perform the following programming: Personal Programming: Customising the extension according to his needs. System Programming: Customising the PBX according to organisational needs. Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Lock).
Page 319: Quick Setup
2.3 System Data Control 2.3.3 Quick Setup Description It is possible to set up the basic PBX parameters using a personal computer (PC). When a PC accesses the PBX for the first time with the Installer Level Programmer Code (→ 2.3.1 PC Programming), Quick Setup display will appear automatically.
Page 320: Automatic Setup
2.3 System Data Control 2.3.4 Automatic Setup Description There are two automatic setup features as follows: Automatic ISDN Configuration Automatic Time Adjustment Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically through system programming. The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN (BRI) port: L1 Active Mode L2 Data Link Mode...
Page 321 2.3 System Data Control 1.27.4 Timed Reminder Feature Guide...
Page 322: Flexible Numbering/Fixed Numbering
2.3 System Data Control 2.3.5 Flexible Numbering/Fixed Numbering Description To dial another extension user or to access PBX features, the access numbers (extension numbers or feature numbers) are required. There are three types of numbering plans: 1) Flexible Numbering (available while a dial tone is heard) 2) Flexible Numbering (available while busy, DND, or ringback tone is heard) 3) Fixed Numbering (available while dialling or talking) Flexible Numbering (available while a dial tone is heard)
Page 323 2.3 System Data Control Feature Default Pattern 1 Pattern 2 (with (without Redial Speed Dialling—System/Personal Personal Speed Dialling—Programming Doorphone Call Broadcasting Group Paging External BGM on/off Outgoing Message (OGM) playback/record/clear S-CO Line Access Parallel Telephone Mode set/cancel Group Call Pickup Directed Call Pickup TAFAS—Calls through an External Pager Group Paging answer...
Page 324 2.3 System Data Control Feature Default Pattern 1 Pattern 2 (with (without Switch CLIP/COLP of the Trunk/Extension MCID ISDN-FWD set/cancel/confirm Message Waiting set/cancel/callback FWD/DND set/cancel—Both FWD/DND set/cancel—External FWD/DND set/cancel—Internal FWD/DND No Answer Timer set Group FWD set/cancel—Both Group FWD set/cancel—External Group FWD set/cancel—Internal Call Pickup Deny set/cancel Paging Deny set/cancel...
Page 325 2.3 System Data Control Feature Default Pattern 1 Pattern 2 (with (without Remote Extension Lock off Remote Extension Lock on NDSS Monitor Release Trunk Busy Out Clear Extension Feature Clear Extension Personal Identification Number (PIN) set/ cancel Dial Information (CTI) None None Other PBX Extension Number (TIE) 1–16...
Page 326 2.3 System Data Control Feature Fixed Numbering Pulse to Tone Conversion Conference Door Open Conditions • All features have a default feature number. • The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc.
Page 327: Floating Extension
2.3 System Data Control 2.3.6 Floating Extension Description Virtual extension numbers can be assigned to resources to make them appear as extensions. These numbers are defined as floating extension numbers and can be assigned as a destination of incoming calls etc. This feature is also known as Floating Station.
Page 328: Software Upgrading
2.3 System Data Control 2.3.7 Software Upgrading Description It is possible to upload software from a personal computer to the PBX to upgrade the following: Data File Storage Area Main Processing (MPR) software data Operating system data area on either the MPR card of the KX-TDA100/KX-TDA200, or the Main Board of the KX- TDA30.
Page 329: Fault Recovery/Diagnostics
The BRI8 (one port) and BRI4 (one port) cards can also be used for Power Failure Connections. For details about Power Failure Connections, refer to the Installation Manual. [KX-TDA30] • Ports 1 and 2 of the LCOT card installed in the least slot number and ports 1 and 2 of the Super Hybrid ports can be used for Power Failure Connections.
Page 330 2.4 Fault Recovery/Diagnostics 2.2.6 Backup Batteries Connection 2.11.1 Power Failure Connections KX-TDA100/KX-TDA200 2.2.6 Backup Batteries Connection 2.12.1 Power Failure Connections Feature Guide...
Page 331: Power Failure Restart
2.4 Fault Recovery/Diagnostics 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically and the PBX will record the event (System Restart) in the error log. Conditions • In the event of a power failure, PBX memory is protected by a factory-provided lithium battery. There is no memory loss except the memories of Automatic Callback Busy (Camp-on) (→...
Page 332: Local Alarm Information
The alarm information will be recorded on SMDR, if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-TDA30 4.1.5 Troubleshooting by Error Log KX-TDA100/KX-TDA200 4.1.5 Troubleshooting by Error Log...
Page 333 2.4 Fault Recovery/Diagnostics Feature Guide References 1.19.2 Flexible Buttons 1.25.1 Station Message Detail Recording (SMDR) Feature Guide...
Page 334 2.4 Fault Recovery/Diagnostics Feature Guide...
Page 335: Programming Instructions
Section 3 Programming Instructions Feature Guide...
Page 336: Introduction
These programming instructions are designed to serve as an overall system programming reference for the Panasonic Hybrid IP-PBX. The PBX has default settings. You can change the defaults to meet your requirements. System programming controls the PBX features described in this Feature Guide. It allows the PBX to be customised to requirements.
Page 337: Password Security
3.1 Introduction 3.1.2 Password Security To maintain system security, system passwords are required to access programming functions of the PBX. The following system passwords are available: Password Description System Password (PT) for Used to access user-level PT programming. Permitted PT User programming settings are available.
Page 338: Entering Characters
3.1 Introduction 3.1.3 Entering Characters The characters that can be used when performing system programming differ depending on whether programming is being done using a PT or a PC, and on the country or area. PT Programming The following characters can be used when storing a name, message, or other text entry data using a PT. The tables below show you the characters available on each button.
Page 339 3.1 Introduction Table 2 (Option mode) Table 2 (Option mode for CE model) Feature Guide...
Page 340 3.1 Introduction Table 2 (Option mode for GR model) Table 2 (Option mode for RU model) Feature Guide...
Page 341 3.1 Introduction [Example of Entering Characters] To enter "Ann": (5 times) (5 times) FWD/DND Notes • To erase the character on the cursor, press CLEAR. • To move the cursor to the left, press • To move the cursor to the right, press •...
Page 342 3.1 Introduction PC Programming The following characters can be used when storing a name, message, password or other text entry data using a PC. The available characters vary according to the model of PBX. Table 1 (Standard) 0A 0B 0C 0D 0E 0F "...
Page 343 3.1 Introduction Table 2 (For CE model) 0A 0B 0C 0D 0E 0F " & < > € ‚ „ … † ‡ ‰ Š ‹ Ž ‘ ’ “ ” • – — ™ š › ž ˇ ˘ ¤...
Page 344 3.1 Introduction Table 3 (For RU model) 0A 0B 0C 0D 0E 0F " & < > ‚ „ … † ‡ € ‰ ‹ ‘ ’ “ ” • – — ™ › ¤ ¦ § © « ¬ ®...
Page 345 3.1 Introduction Table 4 (For GR model) 0A 0B 0C 0D 0E 0F " & > < € ‚ ƒ „ … † ‡ ‰ ‹ ‘ ’ “ ” • – — ™ › £ ¤ ¥ ¦ § ¨...
Page 346: Pc Programming
Installing and Starting the Maintenance Console To programme and administer the PBX by personal computer (PC), you need to install the Maintenance Console (KX-TDA Maintenance Console for the KX-TDA100/KX-TDA200 or KX-TDA30 Maintenance Console for the KX-TDA30) onto the computer. This section briefly describes how to install and start the Maintenance Console when the PC and the PBX are connected by USB cable.
Page 347 Quick Setup items, refer to Section 2.3.3 Quick Setup. 1. Connect the PC to the PBX with a USB cable. 2. Start the KX-TDA Maintenance Console or KX-TDA30 Maintenance Console from the start menu. 3. Type the Installer Level Programmer Code (default: 1234), then click [OK].
Page 348 3.2 PC Programming 4. Click "Connect" → "USB" from the menu bar. 5. Type the system password for installer (default: 1234), then click [OK] to log-in. 6. When country/area data do not match: Click [OK] to replace the country/area data of the PBX.
Page 349 3.2 PC Programming The programme menu appears. Notice During a long programming session, it is highly recommended that you periodically save the system data to the SD Memory Card. You can think of system data as stored in RAM, whereas SD Memory Card as stored on a hard disk.
Page 350: Programming
3.3 PT Programming PT Programming 3.3.1 Programming Instructions Required Telephone/Extension A PT with multiline display (e.g., KX-T7636 6-line display) is required to perform system programming. The extension must either be in a COS that permits system programming, or be the extension connected to the lowest-numbered port.
Page 351 3.3 PT Programming Fixed Buttons Function T7600/IP-PT T7200/T7400/T7500 FLASH/ FLASH RECALL TRANSFER CLEAR INTERCOM SECRET Entering System Programming Mode System programming enables the extension user to set the time, call destination and all sorts of system conditions within the limits of available programming. The administrator or manager can also set up desired parameters for user programming.
Page 352 3.3 PT Programming Programming Programming Group Title Description Number [5XX] COS Programming Class of Service parameters. [6XX] Extension Programming Assignment of the extension features Resource/Interface Assignment of the various interfaces on the PBX. [7XX] Programming SMDR & Maintenance Setting of SMDR and maintenance features. [8XX] Programming [9XX]...
Page 353: Basic Programming
3.3 PT Programming 3.3.2 Basic Programming Date & Time [000] [In 12-hour Format] [000] Year Month Date 01–31 00–99 01–12 ENTER ENTER Minute Hour SELECT 00–59 (AUTO ANS/MESSAGE) 01–12 ENTER NEXT (HOLD) AM/PM [In 24-hour Format] [000] Date Year Month 01–12 00–99 01–31...
Page 354: Extension Name [004]
Console Paired Telephone [007] [KX-TDA100/KX-TDA200] [007] Console No. Extn. No. 01–08 1–4 digits ENTER ENTER [KX-TDA30] [007] Console No. Extn. No. 01–04 1–4 digits ENTER ENTER Note This programme is available after the port connected to the Console is assigned as "Console" in Terminal Device Assignment [601].
Page 355: Absent Message [008]
3.3 PT Programming Absent Message [008] [008] Message Location No. Max. 16 characters 1–8 ENTER ENTER Charge Margin [010] [010] Margin XX.YY% 2+2 decimal places ENTER ENTER Charge Tax [011] [011] Location No. Tax XX.YY% 01–03 2+2 decimal places ENTER ENTER Charge Rate per Unit [012] [012]...
Page 356: System Management Programming
3.3 PT Programming 3.3.3 System Management Programming Flexible Numbering [100] [100] Location No. Feature No. 01–36 1–4 digits ENTER ENTER (HOLD) To the Next Location No. To the Desired Location No. NEXT CANCEL Time Service Switching Mode [101] [101] SELECT (AUTO ANS/MESSAGE) ENTER Manual/Automatic...
Page 357: Idle Line Access (Local Access) [103]
3.3 PT Programming Idle Line Access (Local Access) [103] [103] Location No. Trunk Group No. 01–64 01–64 ENTER ENTER System Password for Administrator—for PT Programming [110] [110] Password 4–10 digits ENTER ENTER 1234 System Password for User—for PT Programming [111] [111] Password 4–10 digits...
Page 358: Verified Code Cos Number [123]
3.3 PT Programming WARNING When a third party discovers the personal identification number (PIN) (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: Carefully maintain the secrecy of the PIN.
Page 359: Time Programming
3.3 PT Programming 3.3.4 Time Programming Hold Recall Time [200] [200] Time 0–240 s ENTER ENTER (HOLD) Transfer Recall Time [201] [201] Time 1–240 s ENTER ENTER Intercept Time [203] [203] Time No. Time No. Time 1 Day/2 Lunch 1–240 s ENTER ENTER 3 Break/4 Night...
Page 360: Call Duration Count Starting Time For Lcot [208]
3.3 PT Programming Call Duration Count Starting Time for LCOT [208] [208] Time 0–60 s ENTER ENTER DISA Delayed Answer Time [209] [209] Time 0–30 s ENTER ENTER DISA Trunk-to-Trunk Call Prolong Time [210] [210] Time 0–7 min ENTER ENTER DISA Intercept Time [211] [211] Time...
Page 361: Trs/Barring/Ars Programming
3.3 PT Programming 3.3.5 TRS/Barring/ARS Programming TRS/Barring Override by System Speed Dialling [300] [300] SELECT (AUTO ANS/MESSAGE) ENTER ENTER Disable/Enable (HOLD) TRS/Barring Denied Code [301] [301] Level No. Location No. Denied Code 2–6 001–100 Max. 16 digits ENTER ENTER To the Next Location No. To the Desired Location No.
Page 362: Ars Leading Number [321]
3.3 PT Programming ARS Leading Number [321] [321] Location No. Leading No. 0001–1000 Max. 16 digits ENTER ENTER ARS Routing Plan Table Number [322] [322] Location No. Plan Table No. 0001–1000 01–16 ENTER ENTER ARS Exception Number [325] [325] Location No. Exception No.
Page 363: Ars Routing Plan Table (1-16) [331-346]
3.3 PT Programming ARS Routing Plan Table (1–16) [331–346] [331–346] Day No. Priority ARS Time No. 0 Sun/1 Mon/2 Tue/ 1 TimeA/2 TimeB/ 1–6 ENTER 3 Wed/4 Thu/5 Fri/6 Sat 3 TimeC/4 TimeD Carrier Table No. 1–10/None ENTER ARS Carrier Name [350] [350] Carrier Table No.
Page 364: Trunk Programming
SELECT (AUTO ANS/MESSAGE) 01–10 01–16 ENTER No Connect/ (HOLD) ENTER Connect To the Next Port No. To the Desired Port No. NEXT CANCEL [KX-TDA30] [400] Slot No. Port No. SELECT (AUTO ANS/MESSAGE) 02–04 01–04 ENTER No Connect/ ENTER (HOLD) Connect To the Next Port No.
Page 365: Lcot Dialling Mode [410]
3.3 PT Programming LCOT Dialling Mode [410] [KX-TDA100/KX-TDA200] [410] Slot No. Port No. SELECT 01–10 01–16 DTMF/Pulse ENTER ENTER [KX-TDA30] [410] Slot No. Port No. SELECT 02–04 01–04 DTMF/Pulse ENTER ENTER LCOT Pulse Rate [411] [KX-TDA100/KX-TDA200] [411] Slot No. Port No.
Page 366: Lcot Cpc Signal Detection Time-Incoming [414]
3.3 PT Programming [KX-TDA30] [413] Slot No. Port No. Mode No. 02–04 01–04 0: None/1: 6.5/ ENTER ENTER 2–113: (N–1)×8 ms LCOT CPC Signal Detection Time—Incoming [414] [KX-TDA100/KX-TDA200] [414] Mode No. Slot No. Port No. 01–10 0: None/1: 6.5/ 01–16...
Page 367: Lcot Flash/Recall Time [417]
3.3 PT Programming LCOT Flash/Recall Time [417] [KX-TDA100/KX-TDA200] [417] Slot No. Port No. SELECT 01–10 01–16 None/80/96/112/ ENTER ENTER 300/600/900/ 1200 ms/option [KX-TDA30] [417] Slot No. Port No. SELECT 02–04 01–04 None/80/96/112/ ENTER ENTER 300/600/900/ 1200 ms/option LCOT Disconnect Time [418] [KX-TDA100/KX-TDA200] [418] Slot No.
Page 368: Bri Subscriber Number [422]
3.3 PT Programming [KX-TDA30] [421] Slot No. Port No. SELECT 02–04 01–02 DIL/DDI/MSN ENTER ENTER BRI Subscriber Number [422] [KX-TDA100/KX-TDA200] [422] Slot No. Port No. Subscriber No. 01–10 01–08 Max. 16 digits ENTER ENTER [KX-TDA30] [422] Slot No. Port No.
Page 369: Bri Configuration [426]
BRI Configuration [426] [KX-TDA100/KX-TDA200] [426] Slot No. Port No. SELECT 01–08 01–10 P-P/P-MP ENTER ENTER [KX-TDA30] [426] Slot No. Port No. SELECT 01–02 02–04 P-P/P-MP ENTER ENTER Note After changing this setting, perform Slot Card Reset [902] to enable the new setting.
Page 370: Did Number [451]
3.3 PT Programming [KX-TDA30] [450] Slot No. Port No. Time No. Destination No. 1 Day/2 Lunch/ 02–04 01–04 1–4 digits ENTER 3 Break/4 Night ENTER DID Number [451] [451] Location No. DID No. 0001–1000 Max. 32 digits ENTER ENTER DID Name [452] [452] Location No.
Page 371: Extension-To-Trunk Call Duration [472]
SELECT 01–64 No Detect/ ENTER ENTER Detect Caller ID Signal Type [490] [KX-TDA100/KX-TDA200] [490] Slot No. SELECT 01–10 FSK/FSK with ENTER ENTER Visual Caller ID/DTMF [KX-TDA30] [490] Slot No. SELECT 02–04 FSK/FSK with ENTER ENTER Visual Caller ID/DTMF Feature Guide...
Page 372: Pay Tone Signal Type [491] (Kx-Tda100/Kx-Tda200 Only)
3.3 PT Programming Pay Tone Signal Type [491] (KX-TDA100/KX-TDA200 only) [491] Slot No. SELECT 01–10 12/16 kHz ENTER ENTER Feature Guide...
Page 373: Cos Programming
3.3 PT Programming 3.3.7 COS Programming Trunk Group Number [500] [500] Time No. COS No. 1 Day/2 Lunch/ 01–64 ENTER 3 Break/4 Night Trunk Group No. SELECT (AUTO ANS/MESSAGE) 01–64 ENTER (HOLD) Disable/Enable To the Next To the Next Trunk Group COS No.
Page 374: Executive Busy Override [505]
3.3 PT Programming Executive Busy Override [505] [505] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable Executive Busy Override Deny [506] [506] COS No. SELECT 01–64 Disable/ ENTER ENTER Enable DND Override [507] [507] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable Account Code Mode [508]...
Page 375: Permission For Door Open Access [512]
3.3 PT Programming Permission for Door Open Access [512] [512] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable Time Service Manual Switching [514] [514] COS No. SELECT 01–64 Disable/ ENTER ENTER Enable Wireless XDP Parallel Mode for Paired Telephone [515] [515] COS No.
Page 376: Extension Programming
SELECT (AUTO ANS/MESSAGE) 01–10 01–08 (HOLD) Off/On ENTER ENTER To the Next Port No. To the Desired Port No. NEXT CANCEL [KX-TDA30] [600] Slot No. Port No. SELECT (AUTO ANS/MESSAGE) 01–04 Off/On (HOLD) ENTER ENTER To the Next Port No.
Page 377: User Group [603]
3.3 PT Programming User Group [603] [603] Extn. No. User Group No. 1–4 digits 001–032 ENTER ENTER Extension Intercept Destination [604] [604] Time No. Extn. No. Destination No. Max. 32 digits 1 Day/2 Lunch/ 1–4 digits ENTER ENTER 3 Break/4 Night Call Forwarding—No Answer Time [605] [605] Extn.
Page 378: Incoming Call Distribution Group Floating Extension Number [622]
3.3 PT Programming Incoming Call Distribution Group Floating Extension Number [622] Incoming Call [622] Extn. No. Distribution 1–4 digits Group No. ENTER ENTER 01–64 Incoming Call Distribution Group Name [623] Incoming Call [623] Name Distribution Max. 20 characters Group No. ENTER ENTER 01–64...
Page 379: Queuing Call Capacity [628]
3.3 PT Programming Queuing Call Capacity [628] Incoming Call [628] Number in Queuing Distribution 0–30 Group No. ENTER ENTER 01–64 Queuing Hurry-up Level [629] Incoming Call [629] Hurry-up Level Distribution None/1–30 Group No. ENTER ENTER 01–64 Queuing Time Table [630] Incoming Call [630] Time No.
Page 380: User Groups Of A Paging Group [640]
External Pagers of a Paging Group [641] [KX-TDA100/KX-TDA200] [641] Paging Group No. External Pager No. SELECT 01–32 1–2 No/Yes ENTER ENTER [KX-TDA30] [641] Paging Group No. External Pager No. SELECT 01–32 No/Yes ENTER ENTER User Groups of a Pickup Group [650] [650] Pickup Group No.
Page 381: Vm Group Floating Extension Number [660]
VM Group Floating Extension Number [660] [KX-TDA100/KX-TDA200] [660] VM (DPT) Group No. Extn. No. 1–2 1–4 digits ENTER ENTER [KX-TDA30] [660] VM (DPT) Group No. Extn. No. 1–4 digits ENTER ENTER Idle Extension Hunting Type [680] [680] Hunting Group No.
Page 382: Ps Termination [691]
3.3 PT Programming [KX-TDA30] [690] PS No. Extn. No. To the PS operation below 001–028 1–4 digits ENTER ENTER KX-TD7690 Push F3 Push power C.Tone key for 2 button for 2 seconds. seconds. Note Please refer to the Installation Manual for details about PS registration.
Page 383 3.3 PT Programming [KX-TDA30] [699] Slot No. Port No. CS Status 01–08 01–07 Reference only ENTER Feature Guide...
Page 384: Resource/Interface Programming
To the Desired Pager No. NEXT CANCEL [KX-TDA30] [700] Pager No. Extn. No. 1–4 digits (HOLD) ENTER ENTER Music Source Selection for BGM (with the KX-TDA30)/BGM2 (with the KX- TDA100/KX-TDA200) [710] [710] SELECT (AUTO ANS/ MESSAGE) ENTER ENTER External/Internal1/ Internal2 Music on Hold [711]...
Page 385: Doorphone Call Destination [720]
Card No. and Port No. 1 Day/2 Lunch/ 01–11 1–3 1–4 ENTER 3 Break/4 Night Destination No. Max. 32 digits ENTER [KX-TDA30] [720] Time No. Slot No. Port No. 1 Day/2 Lunch/ 08–09 1–4 ENTER 3 Break/4 Night Destination No.
Page 386: Outgoing Message (Ogm) Name [731]
3.3 PT Programming Outgoing Message (OGM) Name [731] [KX-TDA100/KX-TDA200] [731] Message No. Name 01–64 Max. 20 characters ENTER ENTER [KX-TDA30] [731] Message No. Name 01–32 Max. 20 characters ENTER ENTER DISA Security Mode [732] [732] SELECT None/ Trunk/All ENTER ENTER...
Page 387: Smdr & Maintenance Programming
3.3 PT Programming 3.3.10 SMDR & Maintenance Programming RS-232C Parameter—New Line Code [800] [800] Location SELECT (AUTO ANS/MESSAGE) ENTER ENTER CR+LF/CR (HOLD) RS-232C Parameter—Baud Rate [800] [800] Location SELECT 2400/4800/9600/ 19200/38400/57600/ ENTER ENTER 115200 bps RS-232C Parameter—Word Length [800] [800] Location SELECT 7/8 bits...
Page 388: Smdr Skip Perforation [803]
3.3 PT Programming SMDR Skip Perforation [803] [803] Skip Perforation 0–95 lines ENTER ENTER SMDR Outgoing Call Printing [804] [804] SELECT No print/Print ENTER ENTER SMDR Incoming Call Printing [805] [805] SELECT No print/Print ENTER ENTER Remote Programming [810] [810] SELECT Disable/ Enable...
Page 389: Card Programming
3.3 PT Programming 3.3.11 Card Programming Slot Card Type Reference [900] [900] Slot No. Card Name 01–11 Reference only (HOLD) ENTER Slot Card Deletion [901] [901] Slot No. Delete Confirming the 01–11 ENTER ENTER deleting operation. To the Next Slot No. To the Desired Slot No.
Page 390 3.3 PT Programming Feature Guide...
Page 391: Appendix
Section 4 Appendix Feature Guide...
Page 392: Capacity Of System Resources
4.1 Capacity of System Resources Capacity of System Resources 4.1.1 Capacity of System Resources System Item KX-TDA30 KX-TDA100/KX-TDA200 Tenant Trunk Group User Group Paging Group Call Pickup Group Incoming Call Distribution Group 64 (32 extensions/group) PS Ring Group VM (DPT) Group 1 VPS ×...
Page 393 4.1 Capacity of System Resources Item KX-TDA30 KX-TDA100/KX-TDA200 SMDR 200 calls Dialling Item KX-TDA30/KX-TDA100/KX-TDA200 Emergency Call 32 digits, 10 entries Quick Dialling 4 digits, 80 entries System Speed Dialling Without MEC: 32 digits, 1000 entries/PBX With MEC: 32 digits, 1000 entries/tenant Personal Speed Dialling Without MEC: 32 digits, 10 entries/extn.
Page 394 4.1 Capacity of System Resources Call Log Item KX-TDA30 KX-TDA100/KX-TDA200 Outgoing Call Log—PT 100 records/extn. 100 records/extn. 5 × 52 logs/PBX 5 × 304 logs/PBX Outgoing Call Log—PS 100 records/extn. 100 records/extn. 5 × 28 logs/PBX 5 × 128 logs/PBX Incoming Call Log—PT...
Page 395: Tones/Ring Tones
4.2 Tones/Ring Tones Tones/Ring Tones 4.2.1 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2...
Page 396 4.2 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double *: The duration of a ring tone may vary by country. Feature Guide...
Page 397: Revision History
4.3 Revision History Revision History 4.3.1 KX-TDA100/KX-TDA200 Version 1.1 New Contents • 1.5.4.2 Emergency Call CLIP Number Notification • 1.6.1.4 Last Number Redial Outgoing Call Log Display by REDIAL Button • 1.6.1.5 Speed Dialling—Personal/System System Speed Dialling Display by AUTO DIAL/STORE Button •...
Page 398 4.3 Revision History Handover • 1.25.1 Station Message Detail Recording (SMDR) CD (Condition Code) • 2.1.1 Extension Port Configuration • 2.2.4 Time Service Features Using Time Service • 3.3.1 Programming Instructions PT Programming • 3.3.4 Time Programming Intercept Time [203] DISA Intercept Time [211] •...
Page 399: Kx-Tda100/Kx-Tda200 Version 2.0
4.3 Revision History 4.3.2 KX-TDA100/KX-TDA200 Version 2.0 New Contents • 1.5.4.6 Trunk Busy Out • 1.16.7 External Sensor • 1.16.8 External Relay Control • 1.26 Hospitality Features • 1.29.3.6 Network Direct Station Selection (NDSS) • 1.30 IP Proprietary Telephone (IP-PT) Features (KX-TDA100/KX-TDA200 only) •...
Page 400 4.3 Revision History KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version-only Features • 1.29.3.6 Network Direct Station Selection (NDSS) • 1.31.1 Computer Telephony Integration (CTI) Feature Guide...
Page 401: Kx-Tda30 Version 1.1
4.3 Revision History 4.3.3 KX-TDA30 Version 1.1 New Contents • 1.15 Broadcasting Features • 1.20.1.8 Three-party Conference (3PTY)—by ISDN • 1.23.3 Voice Mail DPT (Digital) Integration DID Number Notification to the VPS Changed Contents • 1.4.1.3 Call Pickup [Directed Call Pickup] •...
Page 402: Kx-Tda30 Version 2.0
4.3 Revision History 4.3.4 KX-TDA30 Version 2.0 New Contents • 1.5.4.6 Trunk Busy Out • 1.16.7 External Sensor • 1.16.8 External Relay Control • 1.26 Hospitality Features • 1.29.3.6 Network Direct Station Selection (NDSS) • 2.2.6 Manager Features Trunk Busy Out Clear •...
Page 403: Index
Index Feature Guide...
Page 404 Index Budget Management Built-in Small Call Centre Features Absent Message Busy Line/Busy Party Features Absent Message [008] Busy on Busy Account Code Entry Busy Station Signalling (BSS) —> Call Waiting Account Code Mode [508] Buttons and Functions Administrative Information Features Advice of Charge (AOC) Alternate Calling—Ring/Voice Call Billing for Guest Room...
Page 405 Index DDI —> Direct Inward Dialling (DID)/Direct Dialling In (DDI) CF —> Call Forwarding (CF)—by ISDN (P-MP) Decimal Point Position for Currency [130] CF —> Call Forwarding (CF)—by ISDN (P-P) Delayed Ringing CF —> Call Forwarding (CF)—by QSIG Denied Code Tables Charge Margin [010] Destination for Overflow Time Expiration [625] Charge Rate per Unit [012]...
Page 406 Index Executive Busy Override [505] Hospitality Features—SUMMARY Executive Busy Override Deny Host PBX Access Code (Access Code to the Telephone Company from a Executive Busy Override Deny [506] Host PBX) Extension Controlling Features Host PBX Access Code [471] Extension Feature Clear Hot Line Extension Intercept Destination [604] Hot Line Waiting Time [204]...
Page 407 Music for Transfer [712] Printing Message Music on Hold Priority Hunting Music on Hold [711] Privacy Release Music Source Selection for BGM (with the KX-TDA30)/BGM2 (with the KX- Programming Instructions 335, 350 TDA100/KX-TDA200) [710] Programming Mode Limitation [516] Mute Programming Structure...
Page 408 Index PS —> Portable Station (PS) Features Station Message Detail Recording (SMDR) PT Programming 318, 338, 350 Station Password Lock —> Extension PIN Lock PT —> Proprietary Telephone (PT) Features Station Programme Clear —> Extension Feature Clear Pulse to Tone Conversion Station Speed Dialling —>...
Page 409 Index Trunk Group Intercept Destination [470] Trunk Group Number [500] Trunk Programming Trunk-to-Trunk Call Duration Trunk-to-Trunk Call Duration [473] Two-way Recording into the VPS UCD —> Uniform Call Distribution (UCD) Unattended Conference Uniform Call Distribution (UCD) User Group [603] User Groups of a Paging Group [640] User Groups of a Pickup Group [650] User Manual References User-to-user Signalling Type 1 (UUS-1)
Page 410 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2003 Panasonic Communications Co., Ltd. All Rights Reserved.

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Panasonic KX-TDA30 Features Manual

1 Call Handling Features

2 System Configuration and Administration Features

3 Programming Instructions

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