Related Manuals for Huawei eSpace V100R001C02SPC100
Summary of Contents for Huawei eSpace V100R001C02SPC100
- Page 1 Audio Recorder V100R001C02SPC100 Maintenance Guide Issue Date 2012-10-15 HUAWEI TECHNOLOGIES CO., LTD.
- Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
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Page 3: About This Document
Provides a tip that may help you solve a problem or save time. Provides additional information to emphasize or supplement important points in the main text. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... - Page 4 Updates between document issues are cumulative. The latest document issue contains all the updates made in earlier issues. Issue 01 (2012-10-15) This issue is the first release. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd...
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Page 5: Table Of Contents
3.2.14 Recording Query..........................13 3.2.15 Deleting Recordings Automatically ....................14 3.2.16 Recording Storage and Backup......................14 3.2.17 System Alarm............................14 3.2.18 CPU and Memory Usage ........................14 Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... - Page 6 3.3.3 Checking the Number of Spare Parts and Storage Environment............18 3.3.4 Cleaning an Air Filter Frame ........................ 19 3.3.5 Cleaning an Air Filter..........................20 3.3.6 Cleaning the Air Deflector and Air Defense Frame ................20 Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd...
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Page 7: Maintenance Instructions
Quickly resolve any problems found during the maintenance process. When facing problems that cannot be resolved, contact Huawei local representative office. Do not reset devices or load or change data randomly. To change the data, back up the data first and record change histories. -
Page 8: Requirements For Maintenance Personnel
Maintenance Guide 1 Maintenance Instructions If an emergency fault occurs, handle the emergency according to the procedure described in the Emergency Maintenance Guide, and contact Huawei technical support engineers immediately. Be cautious when performing high risk operations mentioned in this document. - Page 9 ≤ 4 x 107 ≥ 1.5 ≤ 4 x 106 ≥ 5 ≤ 4 x 105 The density of sulfur dioxide must be less than 0.14 ppm Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd...
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Page 10: Requirements For Device Documents
Technical documents, user guides, and maintenance guides delivered with devices. Make sure that the device documents are complete and correct. If the device configuration and network change, make sure that related documents are updated in time. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 11: Maintenance Item List
Recording information Check recording information such as the version number of recording programs. Service running status Check logs of each service to verify that services start and Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... - Page 12 SIP Server Interact with the U2990/U2980 through signaling and receive requests for starting and stopping the recording process. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd...
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Page 13: Manual Maintenance
Step 3 Choose Resource Monitor > System objects from the navigation bar on the left, the page for monitoring system status is displayed. Click Refresh to refresh the current system status. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 14: Server System Maintenance
Check the external appearance, positioning, and key hardware running status of the server. 3.2.2 Backup Device Verify that backup devices can be detected and successfully accessed, and check the backup device usage periodically. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 15: Network Connection
Verify that the database runs normally. Verify that the database starts normally and can normally read and write data, and check the data volume in the database. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 16: Antivirus
Step 2 Enter the user name and password and click Login to enter the IMP page. Step 3 Click the blue button displayed at the upper right corner of the IMP page, as shown in Figure 3-2. Figure 3-2 IMP page Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 17: Service Running Status
Verify that the IMP VoiceStatusMonitorV2 service starts normally. Verify that the IMP WMIOperations service starts normally. Run the services.msc command to view the running status of each service, as shown in Figure 3-4. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 18: Service Management
Failed to synchronize backup data between IMP servers in different sites. Step 1 Double-click the HWLog IMP icon on the desktop. The HWLog IMP login page is displayed. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 19: Recording Monitoring
Verify that the FTP service type is HWLogFTP or windows FTP. Verify that the audio effect of recording playback is normal. Check the entire recording playing process such as recording query, download, playback, comment, and evaluation. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 20: Deleting Recordings Automatically
CPU and memory usage. Step 4 If the CPU usage remains higher than 60%, click the Processes tab to check the processes that occupies high CPU usage. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 21: Disk Space Usage
3.2.20 Dongle Verify that the dongle runs properly. Choose Start > Control panel and click the WibuKey icon. The dongle is detected, as shown in Figure 3-6. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 22: Operating System Logs
The Event Viewer window is displayed. Check for error information of the current day. If error information is found, analyze and rectify the faults. If the faults persist, collect the operating system logs and contact Huawei engineers. 3.3 Maintaining the Hardware and Operating Environment The following describes how to maintain the hardware and operating environment. -
Page 23: Checking The Relative Humidity And Electromagnetic Interference
GND is the common name for the digital ground and the analog ground of boards. PGND: a protection ground for cabinets and the metal shells of various components in cabinets. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 24: Checking The Number Of Spare Parts And Storage Environment
The network capacity can be adjusted based on the actual sales contract The advised number of spare parts is the minimum number of spare parts that users must store. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 25: Cleaning An Air Filter Frame
Do not forcibly push the dust filter frame into the cabinet. When the air filter frame is back to its place, use a Phillips screwdriver to screw the two bolts to fix the air filter frame. ----End Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... -
Page 26: Cleaning An Air Filter
Air deflectors and air defense frames provide channels for the heat dissipation and air intake vent of the service frames located above the air deflectors. Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd... - Page 27 Put the cleaned air deflector or air defense frame back into the cabinet. Use a Phillips screwdriver to screw the four screws to fix the air deflector or air defense frame. ----End Issue 01 (2012-10-15) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd...