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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
Performance
problems
often result from little
things you can find and fix yourself without tools of
any kind:
If nothing
operates:
l
Is the oven correctly
plugged
into a live circuit
with the proper
voltage?
(See page
17.)
l
Have you checked
the main fuse or circuit
breaker
box?
If the microwave
oven will not run:
l
Is the timer set?
l
Is the door firmly closed
and latched?
l
Did you touch START?
l
Did you follow the directions
exactly?
If the microwave
cooking
times seem too long:
l
Is the electric
supply
to your home low or lower
than normal?
Your electric
company
can tell
you if the line voltage
is low.
l
Is the Cook Power set correctly?
l
Are you allowing
for more time when cooking
more food at one time?
If the display
shows the time counting
down but
the oven is not cooking:
l
Is the oven door closed
completely?
l
Is the oven in a standing
time between
QUICK
DEFROST and COOK. (See page
9.)
l
Have you set the controls as a kitchen timer?
If you do not hear the Programming
Tone
(page
13):
l
Is the command
correct?
l
Has the tone been cancelled?
If the fan seems to be running
slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal
room temperature.
If there has been a power
interruption,
the Dis-
play will show 88:88. Reset the clock
[page
6).
2. If you need assistance%..
Call the Whirlpool
COOL-LINE*
service
as-
sistance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . (800) 253-1301
Mlchtgan
. . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 2531121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you on how to obtain
satisfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
20
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