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FREQUENTLY ASKED QUESTIONS
My Air Purifier is starting to make noise and the air output is less. What's wrong?
The filters may be dirty. High amounts of contaminants can block the pores in the filter and stop the air from
moving through it. Replace the Filters. The HEPA filters should be replaced every year and the Pre-filter
should be replaced every 3 months. Please note these are guidelines only and filters should be checked
periodically as individual home conditions may vary. To ensure the unit is performing properly, replace with
Genuine Honeywell filters.
How long should I run my Air Purifier?
In general, the unit will be most effective when doors and windows are closed. It is recommended that you run
your air purifier while you are at home to help clean the air. If desired or conditions warrant, you may run your
air purifier 24 hours a day.
Can I wash any of the filters in my Air Purifier?
No. Washing either filter will ruin it.
What are VOCs?
Volatile Organic Compounds (VOCs) are emitted from various solids and liquids such a paints, cleaning
supplies, building materials, and permanent markers. Some of these compounds can have adverse short
and long term health effects and consistently have higher concentrations indoors than outside.
(Source: http://www.epa.gov/iaq/voc.html)
Why did my Air Purifier suddenly turn on a higher setting?
Is the air purifier set to VOC Mode, or Auto-Set mode from the App? If it is, the unit may have sensed a
higher level of VOCs or Allergens and have adjusted the cleaning level accordingly.
ACCESSORIES AND REPLACEMENT FILTERS
To ensure stated product performance, use only Genuine Honeywell Replacement Filters. The Certified HEPA
Filters should be replaced every 12 months and the Odor Reducing Pre-filter should be replaced every 3 months,
especially if there have been heavy odors and particles in the home.
You may purchase Genuine Honeywell Replacement Filters at the retailer where you purchased your air purifier or
order directly from www.replacementfilters.com.
• Certified HEPA filter
• Odor Reducing Pre-filter
Pre-filter
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THIS DEVICE COMPLIES WITH INDUSTRY CANADA LICENSE-EXEMPT RSS-210
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Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of the device.
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A
Model HRF-R1 (single pack) or HRF-R2 (2 pack) or HRF-R3 (3 pack)
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model HRF-AP1 or Household Gas & Odor Reducing
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model HRF-APP1
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A
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