Business Calls Using Single Phone Number
Tips
• When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any of
the following are true:
• If you incorrectly enter any requested information (such as mobile phone number or PIN) three times
in a row, the Mobile Voice Access call disconnects, and denies access for a period of time. For assistance,
contact your system administrator.
Related Topics
In-Progress Call Movement, on page 26
Put Call Picked Up on Mobile Phone on Hold
Procedure
Step 1
Press Enterprise Hold (name may vary).
The other party is placed on hold.
Step 2
On your mobile phone, press Resume (name may vary).
Connect to Mobile Voice Access
Procedure
Step 1
From any phone, dial your assigned Mobile Voice Access number.
Step 2
Enter the number you are calling from, if prompted, and your PIN.
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
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◦ The number you are calling from is not one of your remote destinations.
◦ The number is blocked by you or your carrier (shown as Unknown Number).
◦ The number is not accurately matched in the Cisco Unified Communications Manager database;
for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your
number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.
Calling Features