Table of Contents
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C O N T E N T S
C H A P T E R 1
General Troubleshooting
1
Validating and Troubleshooting Installation of the Software Packages
Troubleshooting Problems with Node
Node is Unreachable
3
Console and Node are Not Responsive
Verifying the Status of Hardware Modules
Verifying the Software Version
Troubleshooting the Management Interface
Troubleshooting Slice Provisioning
Troubleshooting Environmental Parameters
Troubleshooting Firmware Upgrade Failure
Verifying the Firmware Version
Troubleshooting Optical Connectivity
Using Loopbacks
18
Using Link Layer Discovery Protocol Snooping
Using Trail Trace Identifier
Troubleshooting the Trunk Port
Troubleshooting Breakout Ports
Troubleshooting Breakout Patch Panel
Troubleshooting a Failed Commit Configuration
Removing and Re-inserting DIMMs on the Controller Card
Verifying Wavelength and Channel Mapping for Optics Controllers
Verifying the Performance Monitoring Parameters of Controllers
Verifying and Troubleshooting Headless State Settings
Monitoring Headless Statistics
Using SNMP for Troubleshooting
3
4
4
8
8
10
10
14
16
18
20
21
23
25
26
26
31
33
34
Troubleshooting Guide for Cisco NCS 1002, IOS XR Release 6.3.x
1
27
28
29
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Table of Contents
Troubleshooting
