Page 1 ® Portégé Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 168 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port microphone jack (Port availability depends on model selected).
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 11: Device Authorization
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Radio Approvals For Wireless Devices
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only.
Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 14 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 15 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 17: Wireless Lan Card
Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 19: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 26 Secure Digital and SD are trademarks of SD Card Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...42 Registering your computer with Toshiba ...43 Adding optional external devices...43 Connecting to a power source ...44 Charging the main battery...46 cooling fan ...41...
Page 28 Contents Using the computer for the first time ...47 Opening the display panel ...47 Your computer’s features and specifications ...48 Turning on the power...48 Adding memory (optional) ...49 Installing a memory module ...50 Removing a memory module...54 Checking total memory ...56 Hard Drive Recovery Utilities ...56 Creating Recovery CDs/DVDs ...57 Hard Disk Drive Recovery using the...
Page 29 Playing optical media ...97 Creating a CD/DVD...97 Removing a disc with the computer on...98 Removing a disc with the computer off ...98 Caring for CD or DVD discs ...99 Toshiba’s online resources ...99 keyboard ...84 ® keys ...85 Contents ®...
Page 30 Contents Chapter 3: Mobile Computing...100 Toshiba’s energy-saver design...100 Outdoor display switch ...101 Running the computer on battery power ...101 Battery Notice ...101 Power management ...103 Using additional batteries ...103 Charging batteries...103 Charging the main battery...104 Charging the RTC battery...104 Monitoring main battery power...105 Determining remaining battery power...107...
Page 31 Formatting an SD card ...131 Using Standby or Hibernate while using Removing an SD card ...131 Using the i.LINK Using an expansion device...133 Using an Optional Toshiba Slim Chapter 5: Utilities...134 TOSHIBA Assist ...135 Connect...136 Secure...137 Protect & Fix ...138 Optimize...139...
Page 32 Using the keyboard or pointing device Viewing existing key assignments...153 Changing or removing existing key TOSHIBA Hotkey Utility...153 TOSHIBA SD™ Memory Card Format Utility ...154 TOSHIBA SD™ Memory Boot Utility...155 Booting from a bootable SD card...156 TOSHIBA Power Saver ...157 Preset Power Profiles ...158...
Page 33 DVD operating problems...192 Develop good computing habits ...194 Data and system configuration backup in If you need further assistance...200 Before you contact Toshiba ...200 Contacting Toshiba ...200 Other Toshiba Internet Web sites...201 Toshiba’s worldwide offices...201 Appendix A: Hot Keys... 203 Volume Mute ...203...
Page 34 Disabling or enabling wireless devices...208 Disabling or enabling the TouchPad ...208 Zooming applications in/out ...208 Keyboard hot keys ...209 Appendix B: Power Cord/Cable Connectors...210 Appendix C: Using ConfigFree™ with your Toshiba Computer...211 Getting Started...212 Starting ConfigFree ...212 ConfigFree Utilities...214 Connectivity Doctor ...214 Search for Wireless Devices ...216...
Page 35: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 36: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 38: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 168.
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41: Important Information On Your Computer's Cooling Fan
❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖...
Page 42: Setting Up Your Computer
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 43: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 44: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 46: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows blue when the main battery is fully charged ❖...
Page 47: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 48: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 49: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 50: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module A memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 51 Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover.
Page 52 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
Page 53 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 54: Removing A Memory Module
Getting Started Adding memory (optional) (Sample Illustration) Inserting the memory module into the slot Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables.
Page 55 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Standby or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
Page 56: Checking Total Memory
Getting Started Hard Drive Recovery Utilities Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer.
Page 57: Creating Recovery Cds/Dvds
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 58: Hard Disk Drive Recovery Using The Recovery Partition
Make sure the computer is turned off. Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen “Hard Disk Drive Recovery...
Page 59 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 60 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
Page 61 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Select Recover without changing the hard drive partitions.
Page 62: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter (Sample Image) Toshiba HDD Recovery Utility screen “Creating Recovery CDs/DVDs” on page 57):...
Page 63 Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its factory default setting deletes all partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. Select Recovery of Factory Default Software, and then click Next.
Page 64 Getting Started Hard Drive Recovery Utilities Recovering the entire HDD without the HDD Recovery Area This option recovers your C: drive without creating the HDD Recovery Utilities partition. This will increase the size of your C: drive Recovering your C: drive to its factory default state without the recovery partition reformats all partitions on the HDD (for example, if you created a D: drive, it will be deleted during the recovery process) and your information will be lost.
Page 65: Installing Drivers And Applications
Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next. Click the item(s) you want to install.
Page 66: Scrolling With The Touchpad
Getting Started Using the TouchPad™ Scrolling with the TouchPad There are two active regions on the TouchPad scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad.
Page 67: Using External Display Devices
Click the TouchPAD ON/OFF tab. The TouchPAD ON/OFF tab view window appears. (Sample Image) TouchPAD ON/OFF screen Select Disable or Enable, whichever is appropriate. Click Apply. Click OK. The Mouse Properties window closes. Close the Printers and Other Hardware window. Close the Control Panel window.
Page 68: Directing The Display Output When You Turn On The Computer
Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: Connect the monitor’s video cable to the RGB (monitor) port on the side of the computer.
Page 69: Adjusting The Quality Of The External Display
❖ Swap—Switch primary display between internal display and external monitor when using extended desktop (Sample Image) Display options window Release the Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Page 70: Setting Up A Printer
Getting Started Connecting a printer You can connect a USB-compatible printer to your computer through the USB ports. To determine if the printer is USB- compatible, check its documentation. To make the connection, you need a suitable USB cable which may come with your printer.
Page 71: Connecting An Optional External Diskette Drive
Connecting an optional external diskette drive Click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
Page 72: Turning Off The Computer
Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Page 73 ❖ If you have work in progress and are not connected to a network, use the Windows to save your system settings so that, when you turn on the computer again, you will automatically return to where you left off. TECHNICAL NOTE: Before using any of these options to shut down or turn off your computer, save your files and make sure all disk/disc activity lights are off.
Page 74 Getting Started Turning off the computer Standby mode The Standby command places the computer into a power-saving mode. Standby holds the current state of the computer in system memory (RAM) so that, when you restart the computer, you can continue working from where you left off. Factors to consider when choosing Standby: ❖...
Page 75: Using The Turn Off Computer Or Shut Down Commands
Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.
Page 76 Getting Started Turning off the computer Click the TOSHIBA Power Saver icon. Click on the Setup Action tab. (Sample Image) Setup action settings screen Select the options you want from the drop-down lists. ❖ When I press the power button Set this option to Shut down if you want the computer to shut down when you press the power button.
Page 77: Using And Configuring Hibernation Mode
To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Hibernation for the options you want. ❖...
Page 78: Using And Configuring Standby Mode
You can place the computer into Standby mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Standby mode. 157. ® dialog box “TOSHIBA...
Page 79: Closing The Display Panel
To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. ❖...
Page 80: Caring For Your Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable 114.
Page 81 To secure the computer: Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device.
Page 82: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 83 ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.For more information, “Data and system configuration backup in the Windows®...
Page 84: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 85: Ctrl, Fn, And Alt Keys
❖ Press the numeric pad of the enhanced keyboard. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys , and Ctrl program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
Page 86: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 87: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options. You can: ❖...
Page 88: Starting A Program From Windows Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 89: Starting A Program From The Run Dialog Box
Starting a program from the Run dialog box This example uses the Run command to start WordPad: Click Start, and then Run. The Run dialog box appears. (Sample Image) Run dialog box In the Run dialog box: ❖ If you know the program’s location, type the command line.
Page 90 Learning the Basics Saving your work Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature. Saving files In your Windows If you are working with a document that already has a file name, this is all you need to do.
Page 91: Printing Your Work
File names The Windows contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters and numbers on the keyboard plus these characters: _ ^ $ ~ ! # % &...
Page 92: Backing Up Your Work
Learning the Basics Backing up your work To print a file: If your printer is not on, turn it on now. In your Windows Print. The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print.
Page 93: Restoring Your Work
Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the hard disk.
Page 94: Optical Drive Components
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use.
Page 95 Press the drive’s eject button. The disc tray slides partially out of the drive (about 1 inch). Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in DVD discs”...
Page 96: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 97: Playing Optical Media
The Windows Media ordinary compact disc player: ❖ To play the CD or to pause, click the Play/Pause button. ❖ To stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.
Page 98: Removing A Disc With The Computer On
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 99: Caring For Cd Or Dvd Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 100: Chapter 3: Mobile Computing
Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
Page 101: Outdoor Display Switch
❖ EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See easyguard.toshiba.com Outdoor display switch Your model comes with a transreflective screen. To use this feature outdoors, press the Outdoor display switch to turn off your LCD backlight.
Page 102 This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
Page 103: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 104: Charging The Main Battery
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 105: Monitoring Main Battery Power
NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date, or stop working.
Page 106 Mobile Computing Monitoring main battery power NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. “Changing the main battery”...
Page 107: Determining Remaining Battery Power
Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.
Page 108: Setting Battery Alarms
Standby mode or Hibernation mode or to completely power down when the alarm goes off. To change the default alarm settings: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the Setup Action tab. Configure the Alarm settings to suit your needs. Conserving battery power...
Page 109: Power Profiles
Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Profile and discuss each power-saving option.
Page 110: Using A Hot Key To Set The Power Profile
The pop-up window disappears. You are now in the selected mode. For more information on setting the battery Power Profile, see “TOSHIBA Power Saver” on page Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
Page 111: Removing The Battery From The Computer
TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode according to the instructions in Hibernation mode”...
Page 112: Inserting A Charged Battery
Mobile Computing Changing the main battery Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 113 If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up.
Page 114: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 115: Maintaining Your Battery
Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 116: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling...
Page 117: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 118: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 119: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button Taskbar (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 120 Exploring Your Computer’s Features Exploring the desktop Internet Explorer to the Internet. Windows Media on your computer and on the Internet. NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration.
Page 121: Setting Up For Communications
System tray The System tray displays icons of tasks or programs that run continuously in the background. To learn more about each task, position the cursor over the icon for a few moments and a short description of the task appears. Typical tasks in the System tray are Current time, Power usage mode, Mouse properties, and speaker volume.
Page 122 Exploring Your Computer’s Features Setting up for communications To disable the LAN port: Click Start, Control Panel, and then Performance and Maintenance. Click the System icon, then click the Hardware tab, and then click the Device Manager button. Select the appropriate network adapter. Click Actions.
Page 123: An Overview Of Using The Internet
An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖...
Page 124: Internet Service Providers
Exploring Your Computer’s Features An overview of using the Internet Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary to maintain an Internet connection.
Page 125: Internet Features
Internet features The Internet offers many types of communication tools to help you perform many tasks. ❖ Internet email To send and receive email of your own, you need a mailbox on the Web or an email address. If you have an account with an ISP, you can probably set up an email address at the same time you sign up for the service.
Page 126: Recording Sounds
Exploring Your Computer’s Features Exploring audio features Recording sounds You may record sounds using the computer’s internal microphone or by connecting an optional external microphone. Using a microphone If you want to use an external microphone, connect it to the computer.
Page 127: Using External Speakers Or Headphones
Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones.
Page 128: Inserting A Pc Card
Exploring Your Computer’s Features Using PC Cards Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the side of the computer.
Page 129: Setting Up A Pc Card For Your Computer
Locate the PC Card eject button. Press the PC Card eject button once to pop it out slightly, and push it in to remove the PC Card. The PC Card ejects slightly from the slot. Grasp the edges of the PC Card and slide it out of the slot. PC Card eject button (Sample Illustration) Removing a PC Card...
Page 130: Installing Sd Card Drivers
During installation of the SD card drivers, one or more dialog boxes may appear indicating that the driver is not digitally signed. The message may appear as “Digital Signature not found (About Secure Digital Emulation from Toshiba).” Click Yes to continue. Inserting an SD card To insert an SD card: Turn the SD card so that the contacts (metal areas) are face down.
Page 131: Formatting An Sd Card
Formatting an SD card To format an SD card, use the Toshiba SD Memory Card Format utility. Click on Start, All Programs, Toshiba, Utilities, and then click on SD Memory Card Format.
Page 132: Using The I.link ® Port
Exploring Your Computer’s Features Using the i.LINK® port Grasp the card and pull it straight out. (Sample Illustration) removing an SD card The device name disappears only after you have physically removed the card from your computer. Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed.
Page 133: Using An Expansion Device
For more information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Toshiba Slim Port Replicator II with your computer If you purchase an optional Toshiba Slim Port Replicator II (not shipped with your system), you can connect this device to your computer’s expansion port.
Page 134: Chapter 5: Utilities
TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Fn-esse® ❖ TOSHIBA Hotkey Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ Toshiba Hardware Setup...
Page 135: Toshiba Assist
TOSHIBA Accessibility ❖ Fingerprint Authentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 136: Connect
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ ❖ Start Bluetooth ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® ® Settings ® Local COM Settings...
Page 137: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Utilities TOSHIBA Assist...
Page 138: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 139: Optimize
TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ Toshiba Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Utilities TOSHIBA Assist Fn-esse®...
Page 140: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
Page 141: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 142: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 143 Enter the password again, then click OK. Click OK to exit. Deleting a supervisor password To delete a supervisor password: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 144: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 145: Deleting A User Password
Follow the on-screen instructions to remove the user password. TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
Page 146 Utilities TOSHIBA Security Assist To open TOSHIBA Security Assist: ❖ Click Start, All Programs, Toshiba, Utilities, and then Security Assist, or click the Security Assist icon in the Secure tab of TOSHIBA The TOSHIBA Security Assist main window appears. (Sample Image) TOSHIBA Security Assist window From the main window, you can select a category that shows the type of passwords or other security features that can be used in that scenario.
Page 147 (available on certain models). ❖ Wireless Key Logon: Configure your computer to allow a ® Bluetooth -compatible cell phone to send an unlock code. Utilities TOSHIBA Security Assist ® accounts on this ® account password, ® screen saver. ®...
Page 148: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 149: Toshiba Hdd Protection Utility
TOSHIBA HDD Protection Utility (Available on certain models) The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 150: Fn-Esse
You can assign any key that is not associated with a hot key or a keyboard overlay. ® Starting Fn-esse Click Start, All Programs, Toshiba, Utilities, and then Fn-esse, or click the Hotkey Assignment icon in the Optimize tab of TOSHIBA Assist.
Page 151: Using Drag-And-Drop To Assign A Key
There are two ways to assign a key to open a program or document: ❖ Using drag-and-drop ❖ Using the keyboard or pointing device The method most often used is drag-and-drop. Using drag-and-drop to assign a key To assign a key to open a program or document: Start both Fn-esse and Windows supporting drag-and-drop).
Page 152 Utilities Fn-esse® The Assignment Type dialog box appears. (Sample Image) Fn-esse assignment type dialog box Follow the instructions in page 152 “Making a popup assignment” on page Making a direct key assignment Select Direct to display the Add/Edit Command dialog box. Enter the Description, Command Line, and Working Directory for the new Fn-esse key assignment, or click the Browse button to specify this information.
Page 153: Viewing Existing Key Assignments
❖ To remove the key assignment, click Clear. TOSHIBA Hotkey Utility The TOSHIBA Hotkey utility allows you to receive a confirmation message when you use the Hotkey combination for Standby [ and Hibernation [ To activate the Hotkey utility: Click Start, All Programs, Toshiba, Utilities, and then Hotkey utility.
Page 154: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Card Format screen appears.
Page 155: Toshiba Sd™ Memory Boot Utility
Be sure to back up your data to external media before performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Boot Utility screen appears.
Page 156: Booting From A Bootable Sd Card
Utilities TOSHIBA SD™ Memory Boot Utility Select the drive where the SD card is located. Select Read from a floppy disk. Click Start. NOTE To create a bootable SD card with the Read from an image file option, you need a third-party application.
Page 157: Toshiba Power Saver
The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.
Page 158: Preset Power Profiles
Utilities TOSHIBA Power Saver Preset Power Profiles The preset power profiles are: ❖ Full Power ❖ AC Optimized ❖ High Power ❖ Normal ❖ DVD Playback ❖ Presentation ❖ Long Life These profiles cannot be deleted. It is not recommended to change the settings of these profiles.
Page 159: Mouse Utility
The settings you can change are divided into these categories: ❖ Advanced ❖ Touch PAD ON/OFF ❖ Buttons ❖ Pointers ❖ Pointer options ❖ Hardware You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
Page 160: Toshiba Hardware Setup
Windows ❖ Click Start, All Programs, Toshiba, Utilities, and then Assist, or click the Toshiba Hardware Setup icon in the Optimize tab of The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen – General tab...
Page 161 By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Hardware Setup key. function key and access the wake-on keyboard Utilities...
Page 162: Toshiba Zooming Utility
❖ Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility, or click the TOSHIBA Zooming Utility icon in the Optimize tab of The TOSHIBA Zooming Utility Properties screen appears.
Page 163: Toshiba Button Controls
Assist and Toshiba Presentation buttons. Those buttons are located above the keyboard. To access Toshiba Button Controls: Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA The Toshiba Controls Properties window appears. (Sample Image) Toshiba Button Controls screen Select the button whose function is to be customized.
Page 164: Cd/Dvd Drive Acoustic Silencer
Double-click the icon in the system tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA The CD/DVD Drive Acoustic Silencer screen appears. Click Set Quiet Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
Page 165: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 166: Trusted Platform Module (Tpm)
Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 167: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 168: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 169 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
Page 170: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.
Page 171 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 172: The Windows Operating System Is Not Working
Once the battery has been trickle- charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at Bulletin Step-Charging the computer’s battery (click the ® Ask Iris Connect the AC adaptor to a different power outlet, preferably in a different room.
Page 173: Using Startup Options To Fix Problems
The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: Restart your computer.
Page 174: Internet Problems
Click one of the options listed in the window and then follow the on-screen instructions You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 175: A Plan Of Action
Click the Hardware link in the window’s left pane. A list of category links appear. Click the Fixing a hardware problem link. Choose from specific topics and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is.
Page 176: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict Plug and Play With Plug and Play and the operating system, avoiding hardware conflicts is easy. Plug and Play is a computer standard that helps the system BIOS (basic input/output system) and the operating system to automatically assign system resources to Plug and Play- compliant devices.
Page 177 Disabling a device Click Start, Control Panel, then click Performance and Maintenance. Click the Administrative Tools icon. Double-click Computer Management, then click Device Manager. Select the specific device from the device category. To expand a device category, double-click the category. In the toolbar, look to the far right for an icon of a monitor with a strike mark through a circle on the front.
Page 178: Memory Problems
If Something Goes Wrong Resolving a hardware conflict ❖ The Driver tab, which displays the drivers being used by the device. The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present. Click Troubleshoot...
Page 179: Power And The Batteries
Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
Page 180: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 181: Display Problems
Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 182 If Something Goes Wrong Resolving a hardware conflict To change the number of colors displayed: Right-click in a blank area of the Windows Click Properties, and then the Settings tab. Change the Colors option and click OK. For more information see Windows A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.
Page 183: Disk Drive Problems
Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
Page 184: Optical Drive Problems
If Something Goes Wrong Resolving a hardware conflict Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
Page 185: Sound System Problems
Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat, label side up. Close the tray carefully, making sure it has shut completely.
Page 186: Pc Card Problems
If Something Goes Wrong Resolving a hardware conflict If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud.
Page 187 PC Card checklist ❖ Make sure the card is inserted properly into the slot. ❖ Make sure all cables are securely connected. ❖ Occasionally a defective PC Card slips through quality control. If another computer with a PC Card slot is available, try the card in that machine.
Page 188: Printer Problems
If Something Goes Wrong Resolving a hardware conflict Hot swapping (removing one PC Card and inserting another without turning the computer off) fails. Follow this procedure before you remove a PC Card: Double-click the Safely Remove Hardware icon in the System tray.
Page 189: Wireless Networking Problems
NOTE To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel). Some Toshiba models may have a Wi-Fi even though they do not have an internal Wi-Fi ❖ Verify that signal strength is good using the utility provided...
Page 190 Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
Page 191 ❖ Click Start, then click Run... ❖ Enter ❖ Enter PING 192.168.1.1 Enter ❖ If “Request Timed Out” or another error message appears in response, then the problem is probably Wi-Fi ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades.
Page 192: Dvd Operating Problems
“Checking device properties” on page 177 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 193 Jumping video lines appear around the DVD-ROM video window. To change the screen’s display resolution: Click Start, Control Panel. The Control Panel window appears. Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. Click the Settings tab. Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480.
Page 194: Develop Good Computing Habits
If Something Goes Wrong Develop good computing habits Click and hold the up arrow by the list or move the slide to the top. Click None. Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes.
Page 195: Data And System Configuration Backup In The Windows Operating System
Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Page 196 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 197 ® A Windows Explorer window will open for the blank CD. This window will be referred to as “the CD window.” Open a second Windows then My Computer. In this second window, browse to the files you wish to back up. Click the down-pointing arrow at the upper-right of the window (to the left of the Go button) to see a list of locations that includes My Documents—a likely location of your data.
Page 198 If Something Goes Wrong Develop good computing habits Favorites (bookmarks) for Internet Explorer Follow these steps to back up your Favorites for Internet Explorer (ver 5.0 or newer): In Internet Explorer The Import/Export Wizard will appear. Click Next. Click Export Favorites, Next. (To restore the Favorites to the hard disk drive later you would select Import Favorites from this list.) A list of your Favorites folders will appear, with the top-level...
Page 199 ❖ Create a Restore Point (refer to with Restore Points” on page use the System Restore utility to set a Restore Point (see the section titled Restore Points). If anything goes wrong, you will then be able to easily restore the Windows the state it was in prior to the installation, undoing any changes that the installation process introduced.
Page 200: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 201: Other Toshiba Internet Web Sites
Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
Page 202 Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO...
Page 203: Appendix A: Hot Keys
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
Page 204: Password Security
Hot Keys Password security Password security This hot key blanks the display. Without a password The Fn + F1 key combination turns off the display and activates instant security. Using the pointing device or any key will make the display’s content reappear, if no password is set for the current user. With a password The Fn + F1 key combination turns off the display and activates instant security.
Page 205: Maintaining Security When The Battery Is Not Fully Charged
This hot key displays the power profile pop-up window and cycles through the power profiles. (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see “TOSHIBA Power Saver” on page password screen saver Hot Keys Power profile ®...
Page 206: Standby Mode
Hot Keys Standby mode Standby mode This hot key places the computer into Standby mode. A message box displays by default to confirm that the computer is entering Standby mode. You can choose not to display this message box. (Sample Image) Standby confirmation box For more information about Standby mode, please see “Using and configuring Standby mode”...
Page 207: Display Modes
Display modes This hot key cycles through the power-on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 208: Disabling Or Enabling Wireless Devices
Zooming applications in/out This hot key turns the TOSHIBA Zooming utility to zoom-out. For more information, see Utility” on page This hot key turns the TOSHIBA Zooming utility to zoom- in. For more information, see on page All disabled—Disables both the Bluetooth ®...
Page 209: Keyboard Hot Keys
Keyboard hot keys This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution. [Space bar] Hot Keys Keyboard hot keys...
Page 210: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 211: Computer
Appendix C Using ConfigFree Toshiba Computer NOTE All references to Bluetooth Bluetooth ™ ConfigFree communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks. NOTE For more information on using ConfigFree, see the ConfigFree online Help.
Page 212: Getting Started
Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon on the System tray is displayed with an “X.”...
Page 213 Using ConfigFree™ with your Toshiba Computer Getting Started When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities. SUMMIT ®...
Page 214: Configfree Utilities
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
Page 215 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Status of wireless communication switch (on or off) (Sample Image) Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
Page 216: Search For Wireless Devices
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities A triangle containing an exclamation point also appears on the Connectivity Doctor screen, and an orange frame describes the relevant location. You can also view the possible cause and solution for the problem by clicking the exclamation point. If multiple triangles display, you can toggle between each of their cause and solution information screens by clicking its exclamation point.
Page 217 Using ConfigFree™ with your Toshiba Computer Click Search for Wireless Devices. A virtual map appears with a graphical representation of the wireless devices that have been detected. NOTE Search for Wireless Devices can also be started from the ConfigFree Launcher.
Page 218 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Creating a new wireless connection NOTE This feature is only supported on systems running Windows SP2. To add a new wireless connection to an Access Point: Open the Search for Wireless Devices option from ConfigFree Launcher.
Page 219 Using ConfigFree™ with your Toshiba Computer Enter the SSID/WEP information and connect to the device. NOTE After the Access Point is set up and added to the connection list, the system displays the Connection screen rather than the Wireless settings screen.
Page 220 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Drag and drop the file directly onto the icon for that Bluetooth device. (Sample Image) Dragging the file to the Bluetooth To be prompted for the device: Drag and drop the file to the Bluetooth ConfigFree Launcher.
Page 221: Profile Settings
Using ConfigFree™ with your Toshiba Computer Choose a file recipient. Click Send. NOTE During a file transfer, connecting and disconnecting to the selected device will occur automatically. Disconnecting from a Bluetooth To disconnect from a Bluetooth Place the cursor on top of the connected line. The icon changes to a pair of scissors.
Page 222 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities To create a profile: Click the ConfigFree icon Move the pointer to Profile. Click Add. The Add Profile screen appears. Select Capture and click OK. The Add Profile screen appears. Enter the name of the profile you want to create.
Page 223: Configfree Summit
Using ConfigFree™ with your Toshiba Computer (Sample Image) Expanded Add Profile screen NOTE The online Help provides real-world examples of setting up profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them as necessary.
Page 224 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Bluetooth ❖ Cross cable (Ethernet or Gbit Ethernet) To host a ConfigFree SUMMIT, click the SUMMIT icon on the ConfigFree Launcher, select the users that you want to attend the SUMMIT meeting, and send them an invitation.
Page 225 Using ConfigFree™ with your Toshiba Computer NOTE Only the SUMMIT Host (the initiator) can share files with multiple users by this method. SUMMIT users can share a file with only one other user. (Sample Image) Sharing a file with one user ❖...
Page 226 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Participating users must be connected by LAN, wireless LAN, or Bluetooth SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: Click the ConfigFree icon Click SUMMIT. Other users appear on the SUMMIT main window.
Page 227: Quick Connect
Direct Link Toshiba Device. Launches ConfigFree SUMMIT Toshiba Wireless Projector The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector. Once the projector utility is installed, launching the Quick Connect utility automatically opens the Wireless Data Projector Application. There you can configure how you would like to use the projector.
Page 228 NOTE Because the wireless LAN’s default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’s connection setting to Infrastructure mode to match the settings on the projector.
Page 229: Using The Automatic Switch
Toshiba Device submenu. This action switches the computer’s wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on.
Page 230: Semi-Automatic Switch Feature
Using ConfigFree™ with your Toshiba Computer Semi-Automatic Switch Feature NOTE If your computer is connected to multiple wireless LAN devices, the Auto Switch (SSID) feature is disabled. To enable this feature, only one wireless LAN device can be used. Semi-Automatic Switch Feature...
Page 231: Usb Wakeup Function
Appendix D USB Sleep and Charge Function and USB Wakeup Function USB Sleep and Charge function Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. “Power OFF” includes Sleep Mode, Hibernation Mode or shutdown state.
Page 232 USB Sleep and Charge Function and USB Wakeup Function USB Sleep and Charge function ❖ NOTE ❖ ❖ ❖ ❖ ❖ The “USB Sleep and Charge function” only works for compatible ports. This function is disabled in the default setting. To enable it, you must change Disabled to Enabled in the BIOS Setup.
Page 233: Usb Sleep And Charge Function Settings
USB Sleep and Charge Function and USB Wakeup Function USB Sleep and Charge Function Settings The default setting in BIOS Setup is Disabled. Changing the setting to Enabled enables the use of this function. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode-1.
Page 234: Usb Wakeup Function
USB Sleep and Charge Function and USB Wakeup Function Troubleshooting External devices connected to the compatible ports do not work when connected to a compatible port. ❖ Some external devices may not work when connected to a compatible port when the “USB Sleep and Charge function” is Enabled in the BIOS setup.
Page 235: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 236 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 237 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 238 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 239 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 240 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Page 241 double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
Page 242 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 243 hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
Page 244 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Page 245 non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Page 246 Glossary port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
Page 247 select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
Page 248 Glossary Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) —...
Page 249: Index
46 not charging 179 power profile 205 power profile hot key 110 real-time clock (RTC) 102 removing 111 BIOS Setup see Toshiba Hardware Setup button power 49 start 120 creating 97 playing an audio 96 CD, using 93...
Page 250 Index network connection 121 set up 121 system resources 175 compact disc positioning 95 compact discs handling 95 inserting 94 removing 98 compact disk drive using 93 computer caring for 80 cleaning 80 moving 80 non-system disk or disk error message 171 not accessing disk drives 170 running on battery power 101...
Page 251 expansion capability 133 expansion memory slot 51 exploring the desktop 118 external monitor not working 182 mouse 69 external diskette drive connecting 71 external display, adjusting 69 FAT (File Allocation Table) 183 file extensions 91 file, backing up 83 files backing up 92 printing 92 restoring 93...
Page 252 Index IRQ (Interrupt Request) 175 ISPs 124 key assignment viewing existing 153 key assignments changing or removing existing keyboard character keys 84 function keys 85 hot keys 209 not working 170 overlay keys 86 troubleshooting 180 using 84 Windows® special keys 85 keyboard, external 69 keyboard, full-size 84 lock...
Page 253 182 checking device properties 177 computer hangs when PC Card inserted 187 computer will not power up 170 contacting Toshiba 200 corrupted/damaged data files 184 Device Manager 176 disabling a device 177 disk drive is slow 183...
Page 254 Taskbar 120 television adjusting display 69 Toshiba registering computer 43 worldwide offices 201 TOSHIBA Assist 135 Toshiba Button Controls 163 Toshiba Hardware Setup 160 Toshiba online resources 99 traveling tips 117 troubleshooting DVD player general problems 192 external keyboard 180...
Page 255 Utilities 134 utilities Power Saver 157 video projector adjusting display 69 warranty limited warranty 38 Web 123 Web sites 200 Wi-Fi® wireless networking 122 Windows Media® Player 96 Windows Media® Player icon 120 Windows® Explorer 88 Windows® operating system Help and Support 174 problem solving 172 Windows®...

This manual is also suitable for:

R500-s5001x R500-s5002x

Toshiba PORTEGE R500 Series User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys

Appendix B: Power Cord/Cable Connectors

Appendix C: Using Configfree™ with Your Toshiba

Appendix D: USB Sleep and Charge Function and

Quick Links

Troubleshooting

Related Manuals for Toshiba PORTEGE R500 Series

Summary of Contents for Toshiba PORTEGE R500 Series