Installation Guide Avigilon™ H4 PTZ Dome Camera Models: 1.0C-H4PTZ-DP45 and 2.0C-H4PTZ-DP30...
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Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors. Disclaimer This document has been compiled and published using product descriptions and specifications available at the time of publication.
Table of Contents Overview Front View Top View Pendant Mount Adapter Installation Camera Package Contents Installation Steps Removing Protective Material Inside Dome Cover (Optional) Configuring SD Card Storage Installing the Pendant Wall Mount Connecting Cables Securing the PTZ Dome Camera Initializing a Camera Username and Password Assigning an IP Address Accessing the Live Video Stream...
Overview Front View 1. SD card slot Accepts an SD card for onboard storage. 2. Connection status LED indicator Provides information about device operation. For more information, see Connection Status LED Indicator on page 19. 3. Link LED indicator Indicates if there is an active connection in the Ethernet port. Overview...
Top View 1. External power Accepts an external power connection when Power over Ethernet is not available. 2. Lanyard anchor The safety lanyard attaches to the anchor to prevent the camera from falling during installation. 3. Ethernet port Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection.
Pendant Mount Adapter 1. Tamper resistant screws Star captive screws to fix the dome camera to the mounting adapter. 2. 1-1/2” NPT mount adapter Standard 1-1/2” NPT adapter for mounting the dome camera to a pendant mount bracket. Pendant Mount Adapter...
Installation Camera Package Contents Ensure the camera package contains the following: Avigilon H4 PTZ Dome Camera PTZMH-MT-NPTA1 kit: 1 ½” male NPT adapter PTZMH-ACCS-CABL1 kit: 1 ½” NPT locking nut T20 Torx key Teflon Sealing Tape RJ-45 crimp-on plug and weather-resistant housing External Power wiring harness External I/O wiring harness Ensure the pendant wall mount (CM-MT-WALL1) package contains the following:...
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1. Remove the dome cover by loosening the screws that fix the cover to the base. Use the T20 star- shaped key provided in the camera package. Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality.
3. If you are planning to use onboard storage, insert an SD card into the SD card slot on the PTZ camera. For more information, see (Optional) Configuring SD Card Storage below. 4. Attach the dome cover back to the base and tighten the screws. (Optional) Configuring SD Card Storage To use the camera's SD card storage feature, you must insert an SD card into the card slot.
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3. Fasten the pendant wall mount bracket to the mounting surface. 4. Insert the pendant wall mount over the bracket mounting tabs. 5. Pull the required cables through the preferred cable entry hole on the pendant wall mount. If you are using the pipe entry hole, pull the cables through the pipe conduit then the wall mount.
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6. Tighten the wall mount screws to secure the wall mount to the bracket. Use the T20 star-shaped key provided in the camera package. 7. Wrap the thread of the NPT adapter with the supplied thread-sealing tape to create a water tight seal around the camera connection.
8. Loosely thread the lock nut onto the NPT adapter, then secure the NPT adapter into the pendant wall mount. 9. Connect the safety lanyard from inside the NPT mount adapter to the anchor on the PTZ dome camera. Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors.
3. Connect power using one of the following methods: Power over Ethernet (PoE) Plus IEEE 802.3at Class 4 — Connect a PoE Plus compliant injector or switch to the Ethernet network cable. 60 W PoE Injector (POE-INJ2-60W) — Connect an Ethernet network cable to the injector. Cisco®...
3. Make sure the mount adapter is secured, then tighten the lock nut to fix the dome camera to its final position. Initializing a Camera Username and Password Cameras manufactured after January 1, 2020, do not have a default username or password and will be in a factory default state.
Camera Configuration Tool version 1.4.4 or later: cameras discovered in the factory default state will be identified by . Select the Admin Users tab to create the first user. For more information, see the Avigilon Camera Configuration Tool User Guide. USB Wi-Fi Adapter: when connecting a camera in the factory default state, you will be redirected to the Create Administrator User page to create the first user.
Cameras manufactured after January 1, 2020: these cameras do not have a default username or password and will be in a factory default state. You must create a user with administrator privileges before the camera is operational. For more information, see Initializing a Camera Username and Password on page 11.
Cable Connections Connecting External Power Note: This procedure is not required if Power over Ethernet (PoE) is used. 1. Remove as much insulation as required to splice the supplied power connector to the power adapter wires (not included). Do not nick or damage the wires. 2.
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Figure 1: Example application. 1. Dark Red — +12 VDC, 50 mA max. output for relay drive 2. Grey — Relay ground return 3. Red — Relay input 1 4. Orange — Relay input 2 5. Pink — Relay output 1 6.
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Yellow — Analog video output Black — not connected Purple — not connected The camera can be connected to an external microphone, speaker and video monitor through the I/O connector. Note: The camera only supports line level mono audio input and an NTSC or PAL video output. The video output signal is determined by the camera flicker control setting.
Setting the Home Preset Position The PTZ camera supports self-learning video analytics from the home preset position. The home preset position is typically the field of view the PTZ camera returns to after being used for investigations. Before you can configure the camera's home position, you must connect the camera to a site in the ACC™ Client software.
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On the Select Rule Event(s) page, select PTZ idle. On the Select Rule Action(s) page, select Go to Home Preset. Automatically Returning to the Home Position...
Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: Note: Be careful not to scratch the dome bubble.
Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: 1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference. 2. Open a Command Prompt window and enter the following commands: a.
Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
Specifications Camera Lens 4.3 to 129mm, F/1.6 – F/4.7, autofocus Audio Input/Output Line level input and output Video Output NTSC/PAL SD Storage SD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended Network Network 100Base-TX Cabling Type CAT5 Connector RJ-45 ONVIF compliance version 1.02, 2.00, Profile S (www.onvif.org) Security...
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Power Source V DC: 24 V +/- 10% V AC: 24 Vrms +/- 10%, 50 or 60Hz PoE: IEEE 802.3at Class 4 PoE+, or 60 W PoE (POE-INJ2-60W) Power Connector Waterproof 3-pin connector Environmental Operating -40 °C to +50 °C (-40 °F to 122 °F) with external power or 60 W PoE Temperature -10 °C to +50 °C (-14 °F to 122 °F) with IEEE 802.3at Class 4 PoE + power Storage...
Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...