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Epson DS-60000 User Manual
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Epson DS-60000 User Manual

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DS-50000/DS-60000/DS-70000
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Summary of Contents for Epson DS-60000

  • Page 1 DS-50000/DS-60000/DS-70000 User's Guide...

  • Page 3: Table Of Contents

    Adding and Assigning Scan Jobs with Document Capture Pro - Windows ....... 22 Changing Default Start Button Settings - Mac................24 Starting a Scan Using the Epson Scan 2 Icon ................24 Starting a Scan from a Scanning Program..................26 Scanning with Document Capture Pro in Standard View - Windows ..........
  • Page 4 Ripple Patterns Appear in an Image ....................74 Scanned Image Edges are Cropped ..................... 74 Characters are not Recognized During Conversion to Editable Text (OCR) ......... 74 Resetting the Epson Scan 2 Settings .................... 75 Uninstall Your Scanner Software......................76 Uninstalling Scanner Software ...................... 76 Uninstalling Scanner Software - Mac.....................
  • Page 5 Safety and Approvals Specifications ....................83 Notices ............................... 84 Important Safety Instructions......................84 Restrictions on Copying ........................85 Default Delay Times for Power Management for Epson Products............86 Binding Arbitration and Class Waiver ....................86 Trademarks ............................89 Copyright Notice..........................90 A Note Concerning Responsible Use of Copyrighted Materials.............

  • Page 7: Ds-50000/Ds-60000/Ds-70000 User's Guide

    DS-50000/DS-60000/DS-70000 User's Guide Welcome to the DS-50000/DS-60000/DS-70000 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 8: Scanner Basics

    Scanner Buttons and Lights User Replaceable Epson Scanner Parts Changing the Power Off Setting Scanner Parts The DS-50000 scanner does not include an automatic document feeder (ADF), but the DS-60000 and DS-70000 scanners do. Illustrations in this guide show the DS-60000/DS-70000.
  • Page 9 DS-60000/DS-70000 Automatic Document Feeder (ADF) ADF cover ADF edge guides ADF input tray ADF output tray...
  • Page 10 Control panel Document cover (do not remove the document mat inside the document cover) Scanner glass...
  • Page 11 Carriage (beneath scanner glass) USB port AC inlet Transportation lock Parent topic: Scanner Basics...

  • Page 12: Scanner Buttons And Lights

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Availability of accessories varies by country.

  • Page 13: Changing The Power Off Setting

    Parent topic: Scanner Basics Changing the Power Off Setting You can use the Epson Scan 2 Utility to change the time period before the scanner turns off automatically. 1. Do one of the following to access the Epson Scan 2 Utility: •...
  • Page 14 2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to automatically turn off when not in use as the Power Off Timer setting. 4. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics...

  • Page 15: Placing Originals On The Scanner

    Placing Originals on the Scanner Follow the instructions here to place your originals on the scanner. Caution: Do not place anything on top of your scanner or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals directly on the scanner glass.
  • Page 16 2. Place your original facedown on the scanner glass with the top edge facing as shown. You can also place a large original or a thick document up to 0.6 inch [15 mm] thick on the scanner glass. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
  • Page 17 3. Do one of the following: • Close the document cover gently to keep your original in place. • If you are scanning a book or other thick document, close the document cover and gently hold it down as you scan. Note: If your thick original is curled at the edges, cover the edges with paper to block external light as you scan.

  • Page 18: Placing Originals In The Automatic Document Feeder

    Parent topic: Placing Originals on the Scanner Placing Originals in the ADF You can place multi-page original documents in the Automatic Document Feeder (ADF) (DS-60000/DS- 70000). Caution: Make sure your originals meet the specifications for the ADF before loading them.

  • Page 19: Original Document Specifications For The Adf

    Related references Original Document Specifications for the ADF Original Document Specifications for the ADF You can load original documents that meet these specifications in the ADF (DS-60000/DS-70000). Size Width: 2.7 inches (68 mm) to 11.7 inches (297 mm) Length: 4.7 inches (120 mm) to 100 inches (2540 mm)
  • Page 20 • Originals on glossy paper • Originals containing stapes or paper clips • Originals with glue on it • Ripped, curled, folded, or wrinkled originals • Transparencies • Originals with carbon paper backing • Originals with wet ink • Originals with sticky notes attached •...

  • Page 21: Scanning

    (Windows) and performs the scan job you have assigned to the button, or performs the action you selected in Epson Event Manager (Mac) for the button. Note: Make sure Document Capture Pro (Windows) or Epson Event Manager (Mac) are installed on the computer connected to the scanner.

  • Page 22: Adding And Assigning Scan Jobs With Document Capture Pro - Windows

    1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 23 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar. You see a window like this: 4. To add a scan job, click the New Job icon, enter a name for the new job, select settings as necessary, and click OK.

  • Page 24: Changing Default Start Button Settings - Mac

    Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 25 You see an Epson Scan 2 window like this:...

  • Page 26: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 27 You see an Epson Scan 2 window like this:...

  • Page 28: Scanning With Document Capture Pro In Standard View - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 29 You see a window like this: 4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar).
  • Page 30 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan.
  • Page 31 You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen.

  • Page 32: Scanning With Document Capture Pro In Simple View - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 33 4. Click Select Scanner and select your scanner from the scanner list, if necessary. 5. If you want to use a scan job, click one of the job icons in the Job section of the window to complete and send your scan with one click. Note: The default job is Scan to PDF.

  • Page 34: Scanning In Epson Scan 2

    Placing Originals on the Scanner Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in various file formats in your operating system's Documents or My Documents folder, or open it in your scanning program.
  • Page 35 You see this window:...
  • Page 36 Detect to have Epson Scan 2 automatically detect the location. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
  • Page 37 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. Note: If your originals were scanned from the ADF, reload your originals. 11. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options.

  • Page 38: Additional Scanning Settings - Main Settings Tab

    Placing Originals on the Scanner Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.
  • Page 39 Detect Double Feed Detects a double-feed paper error in the ADF. If you are scanning an original envelope or plastic card, select Off. Parent topic: Scanning in Epson Scan 2...

  • Page 40: Additional Scanning Settings - Advanced Settings Tab

    Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen or your scanner's features.
  • Page 41 Remove Background Removes the background from your originals. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Dropout The scan will not pick up the color you select.

  • Page 42: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 43: Scanning Special Projects

    1. Load your multi-page original in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
  • Page 44 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it.
  • Page 45 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window.
  • Page 46 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11.

  • Page 47: Saving A Scan As An Office Format File - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 48 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) to choose where to send your scanned files. Your product starts scanning and you see the settings window.
  • Page 49 9. Select any additional settings as necessary and click OK. Note: See the help information in Document Capture Pro for details. 10. Confirm your settings and click OK. Your originals are saved in the Office file format you selected. Parent topic: Scanning Special Projects Related topics Placing Originals on the Scanner...

  • Page 50: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 51 5. If the scanner glass gets dirty, clean it with a soft, dry cloth. If the glass surfaces are stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid. Note: Do not spray glass cleaner directly on the scanner glass.
  • Page 52 Dust on the smaller glass can cause lines or streaks in your scanned images. 7. Open the ADF cover and use a soft, dry cloth to clean the interior of the ADF and the rollers shown here (DS-60000/DS-70000).

  • Page 53: Checking The Scanner Roller Counter

    Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced (DS-60000/DS- 70000). When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again.

  • Page 54: Replacing The Scanner Rollers

    Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Check the scanner roller counter to see when you need to replace the rollers (DS-60000/DS-70000). 1. Turn off the scanner. 2. Unplug the power cord. 3. Disconnect any connected cables.
  • Page 55 6. Press in the hooks on the sides of the pickup roller cover and flip down the cover. 7. Slide the pickup roller to the left and pull it out to remove it.
  • Page 56 8. To install the new pickup roller, align the roller as shown and slide it to the right. 9. Close the pickup roller cover. 10. Press in the hooks on the sides of the separation roller cover and flip open the cover.
  • Page 57 11. Grasp the shaft of the separation roller, lift it up, and slide the roller off of the shaft as shown.
  • Page 58 12. Slide the replacement separation roller onto the shaft and align the notch on the roller with the tab on the shaft as shown. 13. Flip down the separation roller shaft as shown and press it down until it clicks into place.

  • Page 59: Resetting The Scanner Roller Counter

    Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. 4. Click Reset.
  • Page 60 Warning: Because the scanner is heavy, one person should never attempt to lift or carry it alone. Two people should lift and carry the scanner using the hand positions shown here. 1. Make sure the carriage is in the home position on the left side of the scanner. If the carriage is not in the home position, turn on the scanner and wait until the carriage moves to the home position.
  • Page 61 6. On the DS-60000/DS-70000, open the document cover and move the protective material to the position shown. 7. On the side of the scanner, slide the transportation lock to the locked position to secure the scanner carriage.
  • Page 62 8. Place the scanner in its original packing materials if possible, or use equivalent materials with cushioning around the scanner. Parent topic: Cleaning and Transporting Your Scanner...

  • Page 63: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Original Document Feeding Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.

  • Page 64: Solving Scanning Problems

    Updating firmware Error light is on An error has occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. Error light is flashing The firmware update has failed and the scanner is in recovery mode.

  • Page 65: Scanner Does Not Turn On Or Turns Off Unexpectedly

    • Make sure the power cord is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the setting in the Epson Scan 2 Utility. Parent topic:...

  • Page 66: Cannot Start Epson Scan 2

    Note: The scanner does not appear and the USB port is disabled if the optional Epson Network Scan Module is installed. • Make sure the scanning software is installed. • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub.

  • Page 67: Scanning Is Slow

    Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF (DS-60000/DS-70000), try these solutions: • Make sure the size, weight, and number of your originals are supported by the ADF.

  • Page 68: Original Jams In Scanner Adf

    Placing Originals in the ADF Cleaning Your Scanner Original Jams in Scanner ADF If an original has jammed inside the scanner's automatic document feeder (DS-60000/DS-70000), follow these steps: 1. Turn off your scanner. 2. Remove all originals from the ADF.
  • Page 69 4. Lift up the ADF input tray and turn the dial in the direction shown while slowly removing the jammed original from beneath the input tray. Caution: Remove the originals carefully or you may damage the original or your scanner. 5.

  • Page 70: Solving Scanned Image Quality Problems

    Image Colors are Patchy at the Edges Binding Margins on a Scanned Booklet are Blurry Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Characters are not Recognized During Conversion to Editable Text (OCR) Resetting the Epson Scan 2 Settings Parent topic: Solving Problems...

  • Page 71: Scanned Image Quality Problems

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 72: Image Consists Of A Few Dots Only

    To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: • If the Image Type setting is Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.

  • Page 73: Straight Lines In An Image Appear Crooked

    Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it. If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You can also try cleaning the ADF and scanning again.

  • Page 74: Ripple Patterns Appear In An Image

    • Set the scanning resolution between 200 and 600 dpi. • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments.

  • Page 75: Resetting The Epson Scan 2 Settings

    • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems...

  • Page 76: Uninstall Your Scanner Software

    Uninstall/Change. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.

  • Page 77: Where To Get Help

    3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 5. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software.
  • Page 78 You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 79: Technical Specifications

    Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 80: Mac System Requirements

    Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements Make sure your system meets these requirements before using it with your scanner.

  • Page 81: Dimension Specifications

    Document size Scanner glass: 11.7 × 17 inches (297 × 432 mm) ADF (DS-60000/DS-70000): 11.7 × 100 inches (297 × 2540 mm) ADF paper input Faceup loading (DS-60000/DS-70000) ADF paper output Facedown ejection (DS-60000/DS-70000) ADF paper capacity 200 sheets of paper at approximately 20 lb (80 g/m...

  • Page 82: Electrical Specifications

    Width DS-50000: 25.1 inches (640 mm) DS-60000/DS-70000: 25.1 inches (640 mm) Depth DS-50000: 18.4 inches (468 mm) DS-60000/DS-70000: 20.6 inches (522 mm) Weight DS-50000: (without ADF input tray) Approximately 32.6 lb (14.8 kg) DS-60000/DS-70000: 60.0 lb (27.2 kg) Note: Dimensions do not include open or extended parts.

  • Page 83: Environmental Specifications

    Operating: Approximately 25.5 W Ready mode: Approximately 9.5 W Sleep mode: Approximately 1.5 W Power off mode: Approximately 0.5 W DS-60000/DS-70000: Operating: Approximately 79 W Ready mode: Approximately 12.5 W Sleep mode: Approximately 1.5 W Power off mode: Approximately 0.5 W...

  • Page 84: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 85: Restrictions On Copying

    Power cord • Place the scanner near an electrical outlet where the power cord can be easily unplugged. • The power cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. • Do not place objects on top of the power cord and do not allow the cord to be stepped on or run over. Be particularly careful to keep the power cord straight at the end.

  • Page 86: Default Delay Times For Power Management For Epson Products

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 87 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 88 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 89: Trademarks

    Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement.

  • Page 90: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 91: Copyright Attribution

    Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Copyright Attribution © 2019 Epson America, Inc. 7/19 CPD-35536R2 Parent topic: Copyright Notice...

This manual is also suitable for:

Ds-70000Ds-50000

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