Welcome Congratulations on your purchase of this Sony VAIO® computer, and welcome to the VAIO User Guide. This User Guide provides detailed information on all aspects of using your new VAIO computer, from keyboard functions to preinstalled software applications. In the left navigation window, click the topics you want to learn more...
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VAIO Action Setup functions...19 Using the Jog Dial Control...20 Launcher mode ...20 Guide mode...21 To use the Jog Dial control with Sony software ...22 To use the Jog Dial control with other software ...22 Internal timer...23 Using Memory Stick Media ...24 Types of Memory Stick media...24...
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Change text in this variable definition to document title. Connecting to a LAN ... 36 To set up your ethernet connection ... 37 To connect to a network... 38 Connecting to a Wireless LAN ... 39 Turning On Wireless LAN... 39 The Wireless LAN Access Point ...
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Expanding Your Computer’s Capabilities ...71 Personal Digital Assistant ...71 The Wireless LAN Access Point ...71 Customizing Your VAIO Computer...73 Displaying the Sony Notebook Setup Screen ...74 Sony Notebook Setup tabs ...75 Controlling Power Management ...76 To view the Power Management status icons...76 Power Management profiles ...77...
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Change text in this variable definition to document title. Displaying Battery Information ... 81 Battery icon descriptions... 81 Displaying detailed battery information ... 83 Changing the window design of Sony software... 84 Selecting the Display Mode ... 85 To select the display mode... 85 Adding Memory ...87 Precautions and Procedures ...
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Troubleshooting ...115 Troubleshooting Your Computer ...116 My computer does not start..116 My computer starts, but a BIOS error appears..116 My computer starts, but the message “Operating system not found” appears and Windows does not start...117 My computer stops responding or does not shut down. ..118 The Power Management setting is not responding.
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Change text in this variable definition to document title. My PC Card is not working..124 Troubleshooting i.LINK devices ... 125 I cannot establish a connection between two VAIO comput- ers when using an i.LINK cable... 125 Troubleshooting Software... 126 My software program stops responding or crashes...
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Image files do not open even though I insert Memory Stick media into the slot...133 Memory Stick media does not work. I cannot access the re- movable drive..133 Getting Help ...135 Support Options...136 Software Support Information...138 Sony Service Center ...140...
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Using Your VAIO Computer This section describes the following aspects of your new computer: Using the Keyboard ❑ Using VAIO Action Setup ❑ Using the Jog Dial Control ❑ Using Memory Stick Media ❑ Using PC Cards ❑ Using Power Saving Modes ❑...
VAIO® Computer Using the Keyboard Your keyboard is very similar to a typewriter’s, but your computer keyboard has additional keys that perform specific computer-related tasks. Keyboard Escape key Shift key Ctrl key Fn key Windows Function keys Print Screen Alt key Numeric keypad area ®...
Functions of the keyboard keys Description Numeric keypad area Contains the keys found on a typical calculator. Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction. Numbers appear on the front beveled edge of the numeric keys.
VAIO® Computer Description Operator keys (Shift, Several keys are always used with at least one other key: Ctrl, Alt keys) Ctrl, Alt, and Shift. When held down with another key, the Ctrl (Control) and Alt (Alternate) keys offer another way to give commands. For example, in many applications, instead of choosing the Save command from a menu, you can hold down Ctrl and press the S key (referred to as Ctrl+S).
Combination + Ctrl + F Shift + Fn + + Insert Indicators Indicator Function Power Light is green when the power to the computer is turned on, flashes amber in Standby mode, and turns off when the computer is in Hibernate mode or powered off. Battery Indicates the status of the battery inserted in the computer.
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VAIO® Computer Indicator Function Wireless LAN ****to add text**** Memory ****to edit: When indicator is lit, data is read from or written to Stick® the Memory Stick media. (Do not enter Standby mode or turn off the computer when this indicator light is on.) When indicator is off, the Memory Stick media is not being accessed.
Combinations and functions with the Fn key ✍ If you switch user identities during a computing session, the Fn+F7 and Fn+F8 key functionality (if available on your computer) will be interrupted. To switch to an external display or monitor, see “Selecting the Display Mode” for more information. Combinations/ Feature (ESC)
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VAIO® Computer Combinations/ Feature (F12) Hibernate Fn+B Bass Boost Fn+ F ✍ Some functions are not available until Windows® launches. Functions Provides for the lowest level of power consumption. When you execute this command, the state of the system and state of the peripheral devices are written to the hard disk and the system power is turned off.
Using VAIO Action Setup VAIO Action Setup manages the settings for your computer’s Jog Dial™ control, Memory Stick® media, and i.LINK® interface. An overview of some of EMORY TICK the functions controlled by VAIO Action Setup is provided below. For more information on changing the settings using VAIO Action Setup, right-click the Jog Dial control icon VAIO Action Setup functions...
VAIO® Computer Using the Jog Dial Control Your computer is equipped with a Jog Dial™ control on the top right corner of the unit. The Jog Dial control enables you to open an application, folder, or document from a predefined list by rotating and pressing the Jog Dial control. In addition, when you press the Jog Dial control, you can turn on your computer automatically and start the selected application or document.
The Jog Dial control window is in the guide mode when software is in use and the software window is active. Depending on the software you are using, you can select items from the displayed list using the Jog Dial control. Some Sony software applications have two modes in List View, Simple Menu, and Full Menu.
VAIO® Computer To use the Jog Dial control with Sony software If Sony software that supports the Jog Dial™ control is active, you can use the Jog Dial’s functions that are allocated to that software. For more information on functions allocated to software, see the software application’s online Help.
Using a dialog box When a window such as Screen Properties is active, the Dialog box is displayed in the Jog Dial™ window. You can select an item in the window by rotating the Jog Dial control. Pressing the Jog Dial control is the equivalent of pressing Enter. Jog Dial Guide Dialog Box Internal timer You can use the internal timer to start an application at a specific time.
Insert the Memory Stick media into the media slot on the left side of the computer until it clicks into place. When the Memory Stick media is properly in place, Sony’s VisualFlow™ software will automatically launch to display the contents of the Memory Stick.
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Insert with the arrow facing toward the Memory Stick® media slot and the label facing up. Inserting the media in the wrong direction may damage the connector pins. Hold the Memory Stick media with the arrow pointing in the correct direction and then turn it so the label side is down before inserting into the slot.
VAIO® Computer Click Start on the Windows® taskbar, and select My Computer. Under the heading “Devices with Removable Storage,” click Sony Memory Stick. To remove a Memory Stick media Make sure the access light is off. Push the media in toward the computer. When the media ejects, pull it out.
Movie files start playback when the view is enlarged. Click again on movie files to restore the view to normal. ✍ While an image is enlarged, the Launch toolbar appears on the bottom of the window. Any associated application can be activated from here. Notes on using Memory Stick media ❑...
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VAIO® Computer High humidity or places with corrosive substances. ❑ To prolong the life of the media, use the supplied storage case. See the instructions supplied with your media for more information on its use.
Using PC Cards Your computer includes a PC Card slot. PC Cards enable you to connect portable external devices, such as an optical disc drive, or to connect to a network using a PC Network Interface Card (NIC). ✍ The PC Card slot can accommodate a Type I or Type II PC Card. This slot is compatible with Card Bus.
VAIO® Computer Gently push the PC Card into the slot until it is firmly seated in the port and the release button pops out. Do not force a PC Card into the slot. It may damage the connector pins. When a PC Card is inserted, do not place your computer in a bag or case. Pressure or shock to a PC Card may damage your computer.
Some PC Cards may require that you disable idle devices when using the PC ❑ Card. You can use Sony Notebook Setup to disable devices. See “Displaying the Sony Notebook Setup Screen” for more information. Be sure to use the most recent software driver provided by the PC Card ❑...
VAIO® Computer Using Power Saving Modes When you use a battery as the source of power for your computer, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which enables you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate.
To activate Hibernate mode To activate Hibernate mode, press the key combination Fn+F12, or press the power button and release it immediately. The “Save to Disk Manager” screen appears and the computer enters Hibernate mode. ✍ Do not move the computer until its power indicator turns off. Press the power button to return to normal mode.
You need to connect a phone cable (not supplied) to take advantage of online services and the Internet. ✍ In order to register your VAIO® computer, register your software online, and use Sony Customer Support, you must connect to a phone line. How to connect a phone cable Open the phone line jack cover, located on the left side of the computer near the front.
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Plug one end of the phone cable into the jack on the inside of the phone line jack cover. Make sure you insert the phone cable from the rear of the computer and that the modular jack clicks into place. Plug the other end into the wall jack.
VAIO® Computer Connecting to a LAN You can connect your computer to 10Base-T and 100Base-TX-type Local Area Networks (LANs) by using the computer’s Ethernet port. For the detailed settings and devices needed to connect to the network, ask your network administrator.
To set up your ethernet connection Before you connect to a network, you must enter information about the country or region you are located in. This information allows your modem to operate according to the standards of the phone system in your area. In Microsoft®...
VAIO® Computer To set the Modem’s Country/region Click Start in the Windows taskbar, click Control Panel, and click the Printers and Other Hardware category icon. The Printers and Other Hardware panel appears. Click the Phone and Modem Options control panel icon. Phone and Modem Options appears.
Connecting to a Wireless LAN Your computer is equipped with a built-in mini PCI card that allows for wireless connections. With Sony’s Wireless Local Area Network (LAN) functionality, all compatible digital devices can communicate freely without cable connections. A Wireless LAN is a network in which a mobile user can connect to a LAN through a wireless (radio) connection.
Digital Network (ISDN) router, cable modem, or Digital Subscriber Line (xDSL) modem to share access to the Internet among multiple computers. ✍ For information on available Sony products, go to: http://www.sonystyle.com/wirelesslan. Communicating with Access Point (infrastructure) An infrastructure network is one that extends an existing wired local network to wireless devices by providing an Access Point.
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Click View Available Wireless Networks. The Connect to Wireless Network dialog box appears. Connecting to a wireless LAN Select the network you want to use. Type the Network Key. See your network administrator for this information. Click Connect. Connecting to a Wireless LAN...
VAIO® Computer Communicating via Wireless LAN Access Point Communicating without Access Point (ad-hoc) An ad-hoc network is one in which a local network is created only by the wireless devices themselves, with no other central controller or Acess Point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
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Cick the Advanced button. The Wireless Network Connection Properties dialog box appears. Setting Wireless Network Connection Properties Select the Wireless Networks tab. Click the Add... button. The Wireless Network Properties dialog box appears. Enter a Network name (SSID). Choose a 6-digit name. Check the box to select Data encryption (WEP enabled).
Wireless LAN communication occurs on divided frequency bands known as ❑ channels. Third-party Wireless LAN Access Point channels may be preset to different channels from Sony devices. If using a Wireless LAN Access Point, refer to connectivity information ❑ contained in those instructions.
Connecting Peripheral Devices You can add functionality to your computer by connecting a variety of peripherals, as discussed in the following sections: Connecting a Floppy Disk Drive ❑ Connecting a PC Card Bus Drive ❑ Connecting an i.LINK Optical Disc Drive ❑...
Change text in this variable definition to document title. Connecting a Floppy Disk Drive You can connect an optional floppy disk drive (FDD) to the USB computer. To connect the floppy disk drive ✍ You do not need to shut down the computer before connecting or disconnecting the floppy disk drive.
To insert a floppy disk Hold the floppy disk with the label side facing up. Gently push the floppy disk into the drive until it clicks into place. Inserting a floppy disk Floppy disk drive To remove a floppy disk When you finish using the floppy disk, wait until the LED indicator light ❑...
Change text in this variable definition to document title. Confirm the correct device is selected in the “Stop a Hardware device” dialog box. The message, “Floppy Disk Drive can now be safely removed from the system” appears. Click OK. Unplug the floppy disk drive from the computer. To carry the floppy disk drive Fold the floppy disk cable into the compartment on the right side.
Connecting a PC Card Bus Drive You can use an optional optical drive, such as a Sony DVD-ROM or CD-ROM drive, with your computer. If you use an optional drive when your computer is running on battery power, the battery life will be shorter. The drive draws power from the computer through a PC Card.
Change text in this variable definition to document title. Insert the PC Card into the PC Card slot with the SONY logo facing up. See “Using PC Cards” for details. Inserting PC Card ✍ A protective cover is attached to the lens of the optical drive at the factory. Before using the optical drive, remove the protective cover.
Place the disc in the tray with the label side facing up. Push the disc onto the hub until the disc clicks into place. Inserting Disc Disc Close the tray by pushing it in gently. The Busy indicator on the drive flashes while your computer is reading data from the disc.
Change text in this variable definition to document title. Notes on CD and DVD discs Handling CD or DVD discs Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Avoid using adhesive labels to identify your discs. Adhesive labels may ❑...
Computer Peripheral Cable into the matching jack on the rear of the i.LINK * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and compatible i.LINK devices.
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✍ The Sony i.LINK optical disc drive is compatible only with certain Sony VAIO® PCG series computers preinstalled with Microsoft® Windows® XP Home Edition or Professional.
Notes on using i.LINK optical disc drives ❑ You can use the supplied Application Recovery, Driver Recovery, and System Recovery CDs with an i.LINK optical disc drive. See “Application, Driver, and System Recovery CDs” for more information. Do not use an optional i.LINK optical disc drive and an optional optical disc ❑...
Change text in this variable definition to document title. Connecting a USB Mouse You can connect an optional USB mouse, such as the Sony PCGA-UMS1 series, to your computer. To connect a USB mouse Plug the mouse cable into the USB port. PCGA-UMS1 series drivers have already been installed.
Smart Connect software may be necessary. Consult the Sony Computing Support Web site for support options (http://www.sony.com/pcsupport). * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and compatible i.LINK devices.
Sony VAIO® Direct Web site (http://vaio.sonystyle.com), or by calling 1-888-315- 7669 (toll free). * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and compatible i.LINK devices.
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(optional) Notes on connecting an i.LINK device ❑ A connection to a Sony digital camcorder is pictured above; your digital camcorder may need to be connected differently. See the manual supplied with your digital camcorder for more information ❑...
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6-pin connector at the other), and VMC-IL4435A (a 3.5-meter cable with a 4-pin connector at each end). You can purchase these cables from your local retailer, through the Sony VAIO® Direct Web site (http://www.sonydirect.com), or by calling 1-888-315-7669 (toll free).
Connecting an External Display You can connect an external display to your VAIO® computer. For example, you can use the computer with any of the following: Computer display or monitor (See “To connect a computer display” for more ❑ information) ❑...
See the manual supplied with your computer display for more information on its installation and use. To connect a projector You can use a projector as an external display, such as the Sony LCD Projector. You can connect a projector using the supplied Display adapter. Computer display...
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First make sure the port replicator is connected to the computer. Plug one end of the VGA signal cable (not supplied) into the port replicator’s Monitor port, and the other end into the projector’s corresponding port. Connecting an External Display...
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Change text in this variable definition to document title. Plug the audio cable into the Headphone Connecting a Projector Display adapter ✍ See the manual supplied with your projector for more information on its installation and use. You may not be able to display the computer’s LCD and the external display together, depending on the specific computer display or projector used.
To connect a TV Use the supplied AV cable to connect your TV monitor to your computer. First make sure the port replicator is connected to the computer. Plug the supplied AV cable into the port replicator’s AV/TV Out jack. Plug the other ends of the AV cable into the TV, as shown below.
Change text in this variable definition to document title. Connecting a USB Printer You can connect a Windows® compatible printer to your computer to print documents. ✍ To use a printer, first install the driver software supplied with your printer. To connect a printer Plug the optional USB printer cable into the USB port on your computer and the USB port on your printer.
Connecting an External Microphone You can enhance the quality of sound input by using an external microphone. ✍ Make sure your microphone is designed for computer use. To connect an external microphone Use the symbol to locate the red-colored Microphone jack. Plug the microphone cable into this jack.
Change text in this variable definition to document title. Double-click on the task tray located in the lower right corner of the Desktop window. The Volume Control window appears. From the Options menu, click Properties. The Properties window appears. In the Adjust Volume panel, select Recording, and then click OK. The Recording Control window appears.
To adjust sound device volume You can adjust the sound device volume for playing or recording. To adjust the volume when playing, double-click the bottom right corner of the Desktop window. The Volume Control window is displayed. To adjust the sound of other devices, do the following: Select Options and click Properties.
Change text in this variable definition to document title. Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers Use the symbol to locate the Headphone jack. Plug the speaker cable into ❑...
❑ The Wireless LAN Access Point ✍ For information on available Sony products, go to: http://www.sonystyle.com/vaio. Personal Digital Assistant A handheld PDA is the quintessential personal planner and entertainment center that fits in your pocket. With a PDA, you can easily perform the following...
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You can also connect your Access Point to a telephone line, Integrated Services Digital Network (ISDN) router, cable modem, or Digital Subscriber Line (xDSL) modem to share access to the Internet among multiple computers. ✍ For information on available Sony products, go to: http://www.sonystyle.com/wirelesslan.
You can customize the settings of your computer. The following sections briefly describe how to change your computer’s default settings. You can also refer to Sony Notebook Setup Help for more detailed information. ❑ Displaying the Sony Notebook Setup Screen Controlling Power Management ❑...
Click Start on the Windows® taskbar. Point to All Programs and click Sony Notebook Setup. Sony Notebook Setup Screen Select the tab for the item you want to change. See “Sony Notebook Setup tabs” for more information. After you finish making your changes, click OK.
Initial Setting Touchpad Power On Password Bass Boost ✍ For more information about each option, click Help on the Sony Notebook Setup screen to display the Help file. Displaying the Sony Notebook Setup Screen Description Display system information, including memory capacity, serial number, and BIOS version.
Change text in this variable definition to document title. Controlling Power Management The PowerPanel™ utility allows you to control the power management of your computer and provides key information about system activity and battery life. The following sections briefly describe how to conserve your computer’s battery power.
To customize Power Management settings Click the Current Profile icon on the Power Management toolbar. Select Edit/Create Profiles from the menu. Click a profile whose setting you want to change from the list in the left field. Double-click an item whose setting you want to change from the list in the right field.
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Change text in this variable definition to document title. any of the predefined profiles (except for the Disable Power Management profile), or you can create your own profile to suit your portable computing needs. The predefined profiles are: Icon Description Maximum Performance Provides the best system performance while still conserving power.
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Controlling Power Management Icon Description Camera Optimizes performance and power requirements for camera usage. Word Processing Optimizes power management with longer timeouts on the hard disk and display screen. You can also establish settings for LCD (Video) Standby, Hard Disk Standby, and Standby to optimize power management for your system.
Change text in this variable definition to document title. Power Management commands PowerPanel™ also provides power management commands that you can use to activate specific power management functions and to control power for a specific device. You can use these commands to override a profile setting or initiate an immediate action.
Displaying Battery Information You can display information for the battery on your computer. The following sections briefly describe how to display your computer’s general battery information. You can also refer to PowerPanel Help for more detailed information. To activate the Battery Information toolbar Right-click the taskbar at the bottom of the screen.
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Change text in this variable definition to document title. Battery icon Battery status Fully charged Discharging No battery...
Displaying Battery Information Displaying detailed battery information Double-click the battery icon on the task tray to display the Battery Information window. The screen appears displaying the Battery tab, which contains information such as the estimated time-to-empty and charging time. Battery Information Window Customizing the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs, including modifications to the alarm settings.
Click << or >> and select the desired design. Click Apply. The “UI Design Selector” window design changes. The window design for your Sony software will match the "UI Design Selector" window. To try another selection, click << or >> and then click OK to close the UI Design Selector.
Selecting the Display Mode This notebook uses the Intel® video controller, which enables you to select the desired display when the notebook is connected to an external monitor. When you connect an external display, you can switch the display mode between your notebook’s LCD display and the external monitor.
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Change text in this variable definition to document title. Click the Intel® Graphics Technology tab, then click the Graphics Properties button. If you want to use the TV as a display, deselect the Synchronous Display Mode box and click Apply. You cannot use the TV and another display simultaneously.
Adding Memory In the future you may want to install memory modules to expand the functionality of your computer. See the Specifications flyer supplied with your computer for the amount of memory preinstalled on your computer. Expansion memory modules are available as options. For memory upgrades, use only PC100 (CL2) SDRAM SP-DIMM modules.
Sony recommends that memory upgrades be performed by an authorized Sony Service Center. To find the nearest center or agent, go to: http://www.sony.com/pcsupport.
Removing a Memory Module Turn off the computer and all peripheral devices. Disconnect the power cord and all cables from the computer, and remove the battery. Wait for the computer to cool down. ✍ The interior of the computer becomes extremely hot during operation. Wait at least one hour for the computer to cool down before you remove the screws.
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VAIO® Computer Quick Start Slide the keyboard toward the LCD display, then lift it away slightly. Lifting the Keyboard Lift the keyboard from the LCD display side. Gently turn the keyboard over the touchpad. Take care not to detach the cable when lifting the keyboard.
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Removing a Memory Module 12 Close the computer cover and replace the four (4) fastening screws on the bottom of the computer.
VAIO® Computer Quick Start Installing a Memory Module To add a memory module, proceed as follows: Turn off the computer and all peripheral devices. Disconnect the power cord and all cables from the computer, and remove the battery. Wait for the computer to cool down. ✍...
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Slide the keyboard toward the LCD display, then lift it away slightly. Lifting the Keyboard Lift the keyboard from the LCD display side. Gently turn the keyboard over the touchpad. Take care not to detach the cable when lifting the keyboard. Touch a metal object (such as the connector panel on the back of your computer) to discharge static electricity.
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VAIO® Computer Quick Start 12 Install the memory module by sliding the module into the open slot. Do not touch any part of the motherboard or the other components inside the computer. Installing New Memory Module 13 Snap the connectors into place when the board is correctly seated. 14 Close the computer cover and replace the four (4) fastening screws on the bottom of the computer.
See “Removing a Memory Module” and “Installing a Memory Module” for instructions. The installed video card uses system memory, and the amount of memory displayed in Windows may be up to 11MB less than the actual installed memory. Sony Notebook Setup Dialog Box Confirming Added Memory Capacity...
This section gives you the following: ❑ An overview of the various software that come with your computer and the activities you can perform with your software Details on your Sony application, driver, and system recovery CDs ❑...
VAIO® Computer Quick Start Overview Your computer may not be supplied with all of the software listed below, depending on the configuration you purchased. Preinstalled software may not be identical to retail versions, or include supporting documentation. Adobe Acrobat® Reader™ Adobe Systems Inc.
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Personal Start Page, a free 6 MB Web site, a member magazine, and 24-hour technical support. * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and compatible i.LINK devices.
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Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica® camera. The images appear in a convenient light-table format, so that you can easily view the contents of an entire folder.
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A smart solution to computer, digital audio/video and network convergence. * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and compatible i.LINK devices.
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Sony on Yahoo! Yahoo! Inc. Personalize your own web portal with Sony on Yahoo! Get a free webmail account, customized news and local weather reports, comics, and more. VAIO Action Setup Sony Electronics Inc.
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About the Software on Your Computer WinDVD® InterVideo Inc. WinDVD is a simple-to-use DVD player including all the features you would expect to find in a standard consumer DVD player, while also offering advanced display and navigation features such as zoom, pan, bookmark, and time search.
VAIO® Computer Quick Start DVgate application notes Digital video captures If your system displays the message, “Failed to record to DV deck, please check deck’s power status, cable connection…,” while you are recording images to a digital video device using DVgate software, close all open applications, and restart your computer.
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DVgate application notes Select the drive you want to defragment from the list, and click the Defragment button. See Windows® Help for more information on defragmenting.
Your computer is supplied with the following application, driver, and system recovery CDs. To use your recovery CDs, see “Using Your Recovery CDs”for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc.
✍ You must be in Windows® to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your computer. If your computer is already on, close all applications.
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VAIO® Computer Quick Start your computer, hardware, or software application. VAIO Support Agent, an application repair utility, uses a vault feature on the Driver Recovery CD during its software healing process. ✍ If you need to reinstall all of the software applications that shipped with your computer, use the System Recovery CD.
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Click with the left mouse button to highlight the unknown device (identified by a yellow question mark) or the device for which you wish to reinstall the driver. Device Manager screen From the Action menu, click Uninstall. This will remove the device driver from your system.
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VAIO® Computer Quick Start Reinstalling all drivers with the Driver Recovery CD Turn on your computer. If your computer is already on, close all applications. When the Windows desktop appears, insert the Driver Recovery CD into the optical disc drive. Click Start in the Windows taskbar, then Control Panel.
Properties dialog box Click Reinstall Driver. The Hardware Update Wizard appears. Click Next. The wizard will search for the correct driver on your Driver Recovery CD. 10 When the recovery process is complete, click Finish. Some drivers will require that you reboot the computer to complete installation. To use the System Recovery CD(s) This CD restores your computer to its original state, so user data and applications will be lost.
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If your computer does not start from the Recovery CD Press the power button and hold it for more than four seconds to turn off the computer. Turn on the computer. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears.
Press the arrow keys to select the Exit menu. Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “Load default configuration now?” appears. Check that “Yes” is selected, then press the Enter key. Press the arrow keys to select “Exit”...
Troubleshooting This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). Troubleshooting Your Computer ❑ Troubleshooting the LCD Screen ❑...
Take the battery pack off the computer, unplug the power cord and plug it in ❑ again, then turn on the power. ✍ If this occurs on a regular basis, contact Sony Computing Support at: http://www.sony.com/pcsupport/. My computer starts, but a BIOS error appears. ❑...
Remove any peripheral devices connected to the computer. Turn off the computer and then turn it on. Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears. Press the directional arrow keys to select the Exit menu.
VAIO® Computer Quick Start My computer stops responding or does not shut down. It is best to shut down your computer using the Turn Off Computer command on the Windows Start menu. Using other methods, including those listed here, may result in loss of unsaved data.
Troubleshooting Your Computer The sound of my computer’s fan is too loud. Use the PowerPanel™ utility to change the Thermal Control Strategy setting to Quiet. This setting slows down the CPU speed. See PowerPanel Help for more information. Why does the System Properties dialog box display a slower CPU speed than advertised? This is normal.
VAIO® Computer Quick Start Troubleshooting the LCD Screen My LCD screen is blank. ❑ Check that the computer is plugged into a power source and that it is turned Check that the power indicator on the computer is on. ❑ Check that the battery pack is inserted properly and that it is charged.
❑ restart your computer. ❑ If you are using an optional Sony USB mouse, such as the PCGA-UMS1 series, check that the mouse is plugged into the USB port. Re-install the mouse/touchstick drivers. See “Using Your Recovery CDs” for ❑...
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VAIO® Computer Quick Start The pointer does not move while I am using the Touchpad or Mouse. The computer should be restarted. Follow these steps: ❑ Press the Windows key. Press the “U” key to select Turn Off Computer / Shut Down, and wait at least four seconds.
Troubleshooting Drives, PC Cards and Peripheral Devices Troubleshooting Drives, PC Cards and Peripheral Devices My floppy disk drive icon doesn’t appear even though it is connected. ❑ Make sure that the floppy disk drive is properly connected. Wait a few moments to allow the computer to recognize the drive.
Make sure the PC Card is inserted properly into the PC Card slot. ❑ Make sure the PC Card is compatible with Microsoft® Windows®. ❑ Use the Sony Notebook Setup utility to disable devices you are not currently ❑ using.
(Standby or Hibernate). If that happens, restart the computers to establish a connection. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
VAIO® Computer Quick Start Troubleshooting Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. See the “About the Software on Your Computer”section for more information. When I click an application icon, the message “You must insert the application CD into your CD-ROM (DVD-ROM) drive”...
Troubleshooting Software What software do I use for CD-R/CD-RW software functions? Sony recommends using the preinstalled SonicStage software’s Record function to create any CDs on your VAIO® computer, if the specific model you purchased is preconfigured with all necessary components for CD-R and CD-RW capability.
Check that the phone number the program is dialing is correct. ❑ Check that the software you are using is compatible with the computer’s ❑ modem. (All preinstalled Sony programs are compatible.) Reinstall the modem driver. See “Using Your Recovery CDs” for more ❑ information.
Troubleshooting Wireless LAN functions I cannot use the Wireless LAN functionality. Check if the Wireless LAN switch on the left side of the computer is in the ON position. The computer cannot connect to a Wireless LAN Access Point. Check if the Wireless LAN switch on the left side of the computer is in the ❑...
VAIO® Computer Quick Start configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstructions or nearer to any Access Point you may be using. If you are using a Wireless LAN Access Point, the device may be ❑...
Troubleshooting Audio My speakers have no sound. ❑ If the built-in speakers are turned off, press the Fn+F3 keys to turn on the speakers. You can also turn on the speakers using the Jog Dial control. If the speaker volume is turned to the minimum, press the Fn+F4 keys, and ❑...
VAIO® Computer Quick Start Right-click the CPU icon on the bottom right of the taskbar, and click “Edit/create profiles. The Profile editor window appears. In the left portion of the window, click the power management profile you want to set. Maximum Battery Life is the default selection when your computer runs on battery power.
Troubleshooting Memory Stick Media Image files do not open even though I insert Memory Stick media into the slot. By the default setting, VisualFlow™ software starts automatically when you ❑ insert Memory Stick® media into the slot. ❑ If VisualFlow software is active and the image files in Memory Stick media are not displayed, the format type of the Memory Stick media can be different.
Getting Help Sony provides you with several support options to answer questions about your VAIO® computer or the preinstalled software. Refer to these resources in the order they are listed.
VAIO Support Agent You can find VAIO Support Agent by clicking Start and then selecting Help and Support. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.
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4-SONY-PC (1-888-476-6972). Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your computer by calling: 1-888-4-SONY- PC (1-888-476-6972).
VAIO® Computer Quick Start Software Support Information Adobe Acrobat® Reader™, Photoshop® Elements (Adobe Systems, Inc.) Web site http://www.adobe.com/ phone 206-675-6126 (fee-based support) e-mail techdocs@adobe.com hours M-F, 6 AM-5 PM PST America Online® (America Online, Inc.) Web site http://www.aol.com phone 800-827-3338 hours 7 days a week, 24 hours a day Apple QuickTime™...
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888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Windows® Operating System, Internet Explorer, Word (Microsoft Corp.) Web site http://www.sony.com/pcsupport...
VAIO® Computer Quick Start Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Computing Service on the Web at: http://www.sony.com/pcsupport.
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About This Computer tab AC power setting adding hardware memory peripherals printers adjusting brightness volume Alt key Application Recovery CD Applications key audio adjusting volume troubleshooting Audio tab battery packs charge status icons conserving battery power BatteryScope utility brightness adjusting built-in speaker volume buttons...
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Change text in this variable definition to document title. inserting CD-ROM drive closing lid connecting 29, 49 using cleaning CD or DVD discs coin-operated telephones computer connecting to another expanding capabilities setup screen Connecting Ethernet connecting another VAIO computer CD-ROM drive 29, 49 coin-operated telephones digital video recorder...
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Ctrl key cursor-movement keys digital video camera display connecting an external mode Driver Recovery CD drives CD-ROM floppy disk optical troubleshooting DV In/Out DVD-ROM drive tray troubleshooting DVgate applications Eject button ejecting floppy disks Escape key expanding notebook capabilities external display microphone mouse...
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Change text in this variable definition to document title. function keys 13, 14 Guide mode handling CD or DVD discs floppy disks hardware online support headphone connector help getting Hibernate mode 18, 32 i.LINK connecting an i.LINK device notes on i.LINK optical disc drive connecting notes on...
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connecting to Launcher mode troubleshooting MagicGate Maximum Battery Life power setting Maximum Performance power setting memory adding confirming added capacity removing memory module installing Memory Stick notes on troubleshooting using VisualFlow Memory Stick card slot Memory Stick media displaying contents microphone external troubleshooting...
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Change text in this variable definition to document title. network connecting Notebook Setup tabs Num Lock indicator light numeric keypad area operator keys output devices adding party phone lines PC Card inserting removing troubleshooting Type II using peripheral devices troubleshooting Personal Digital Assistant phone connecting line...
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Standby 17, 32 power setting Maximum Battery Life Maximum Performance Power Management Off Standby Video Standby PowerPanel activating customizing toolbar Print Screen key printer connecting port projector Recovery CD removing floppy disk drive 30, 47 floppy disks memory module restoring data Scroll Lock indicator light setting up your PC...
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Change text in this variable definition to document title. troubleshooting using the Jog Dial control with Sony Fax-on-Demand service Sony Notebook Setup screen Sony Service Center speakers connecting troubleshooting Standby mode 17, 32, 80 Start button support options switching display...
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VAIO Action Setup VAIO® Action Setup video camera VisualFlow volume adjusting window design of Sony software Windows Explorer Find window help key combinations taskbar Wireless LAN 39, 71...