Important safety information Note: Read this first Safety and Warranty Guide Note: Important information about using your computer Protect yourself from the heat that your computer generates.
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Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged. Protect your computer and data when moving it.
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Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product.
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Note: Service and upgrades Note: CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. viii...
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Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
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Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
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Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
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Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
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Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
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Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
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Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
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Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
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Infrared camera (available on some models) Conventional camera (available on models with the infrared camera) Microphones Conventional camera with ThinkShutter (available on some models) Power button Power Shut down Power Options ➙ Choose what the power buttons do Numeric keypad Fingerprint reader NFC label (available on some models) ®...
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Speakers Multi-touch screen Left-side view Fan louvers Note: Always On USB 3.1 connector Gen 1 Attention: Hardware Settings ➙ Power Always On USB SD-card slot...
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Smart-card slot (available on some models) Right-side view Audio connector Note: USB 3.1 connectors Gen 1 Attention: Mini DisplayPort connector ™ Fan louvers Note: Security-lock slot...
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Note: Rear view ™ ™ Fan louvers Note: Ethernet connector DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. Note: HDMI connector USB-C connectors (Thunderbolt 3 compatible) ™...
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Note: Power connector Bottom view Fan louvers Note: Keyboard drainage holes Removable battery Status indicators Note:...
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Camera status indicator 2 12 System status indicators Blinks for three times Blinks rapidly Blinks slowly Numeric Lock indicator Fingerprint reader indicator Caps Lock indicator Microphone-mute indicator Fn Lock indicator Speaker-mute indicator Wireless-status indicator...
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Device-access-status indicator ac power status indicator White Amber Important product information Machine type and model information FCC ID and IC Certification information...
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Note: Note: Note: Labels for the Windows operating systems ® ® Windows 10 Genuine Microsoft label:...
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Computer features Microprocessor Start System Memory Storage device ™ Display...
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Keyboard Connectors and slots Security features Wireless features Others Statement on USB transfer rate...
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USB device Data rate (Gbit/s) Computer specifications Size Maximum heat output (depending on the model) Power source (ac power adapter) Operating environment Maximum altitude (without pressurization) Temperature Note: Relative humidity Attention:...
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Lenovo programs Accessing Lenovo programs An introduction to Lenovo programs Hotkey Features Integration Lenovo Vantage...
Chapter 2. Using your computer Registering your computer Frequently asked questions Can I get my user guide in another language? How do I get help about the Windows operating system? Start Get Help How do I access Control Panel? Start Windows System ➙...
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How do I securely dispose of data stored on the internal storage drive? How do I attach an external display? How do I attach or replace a device? I have been using the computer for some time already, and the computer is getting slower. What should I do? Print the following topics and keep them with your computer in case you are unable to access this electronic user guide when necessary.
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Touch gesture (touch models Description only) Touch Mouse action Function Copy Save Delete Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function...
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Touch gesture (touch models Description only) Touch Mouse action Function Short swipe for full-screened app or when your computer is in the tablet mode Touch Mouse action Function Long swipe when your computer is in the tablet mode Touch Mouse action Function Tips on using the multi-touch screen Tips on cleaning the multi-touch screen...
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Numeric keypad Windows logo key Fn key and function keys Lenovo - Keyboard Manager Hardware Settings Input Keyboard: User-defined Key...
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Note: Point Left-click Right-click Scroll Using the trackpad with buttons...
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Using the trackpad touch gestures Notes: Two-finger tap Two-finger scroll Two-finger zoom out Two-finger zoom in Swipe three fingers up Swipe three fingers down Customizing the ThinkPad pointing device Settings ➙ Devices ➙ Mouse...
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Settings ➙ Devices ➙ Touchpad Replacing the cap on the pointing stick Notes: Power management Using the ac power adapter Connecting the ac power adapter Attention:...
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Tips on using the ac power adapter Using the battery Checking the battery status Charging the battery Note: When to charge the battery Note: Hardware Settings ➙ Power Power Status Show Details...
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Maximizing the battery life Managing the battery power Power Options Power-saving modes Sleep mode Power Sleep Hibernation mode System and Security Administrative Tools Task Scheduler Conditions...
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Power Wake the computer to run this task Wireless off Cabled Ethernet connections Note: DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Wireless connections Using the wireless-LAN connection Note: Enabled...
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Checking the wireless-LAN connection status Using the wireless-WAN connection Note: Tips for using the wireless-WAN feature Checking the wireless-WAN connection status Using the Bluetooth connection Notes: Enabled Disabled...
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Settings ➙ Devices ➙ Bluetooth & other devices Bluetooth Send to ➙ Bluetooth device Using the NFC devices Attention: Enabling the NFC feature Settings ➙ Network & Internet ➙ Airplane mode...
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Pairing your computer with an NFC card Pairing your computer with an NFC-enabled smartphone Using the Airplane mode Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Using the NVIDIA Optimus Graphics feature...
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Using audio features Headset with a 3.5-mm (0.14-inch), 4-pole plug Conventional headphone Note: Using the smart audio feature SmartAudio Disable Headphone Limiter Using the cameras Using the conventional camera with ThinkShutter Camera...
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Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual Camera Using the conventional camera Camera Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual Camera Using the infrared camera Infrared light-emitting diode (LED) Infrared camera lens Camera indicator Settings ➙ Accounts ➙ Sign-in options...
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Improve Recognition Windows Hello Using an SD card or a smart card Supported SD card type Note: Supported smart card type Attention:...
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Installing an SD card or a smart card Attention: Hardware and Sound Device Manager Action Add legacy hardware Removing an SD card or a smart card Attention: Safely Remove Hardware and Eject Media Note: Using an external display...
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Connecting an external display Connecting a wired display Note: Display settings ➙ Detect Connecting a wireless display Note: Settings ➙ Devices ➙ Connected devices ➙ Add a device Connect Choosing a display mode PC screen only Note: Disconnect PC screen only Computer only Disconnect projector Duplicate Extend...
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Changing display settings Display settings Note: Traveling with your computer Travel tips on airplanes Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Travel accessories...
Chapter 3. Enhancing your computer Finding ThinkPad options ThinkPad Thunderbolt 3 Workstation Dock ThinkPad Thunderbolt 3 Workstation Dock overview Status indicator Audio connector USB-C connectors (Thunderbolt 3 compatible) ™ USB 3.1 connector Gen 2...
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Security-lock slot Note: Power button with indicator White White and blinks slowly Amber USB 3.1 connector Gen 2 Note: Always On USB 3.1 connector Gen 2 Ethernet connector ® DisplayPort connectors...
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HDMI connectors ac power connector Thunderbolt 3 workstation connector Setting up the ThinkPad Thunderbolt 3 Workstation Dock Guidelines on connecting multiple external displays...
Chapter 4. Accessibility, ergonomic, and maintenance information Accessibility information Keyboard shortcuts Note: Windows logo key + U Right Shift for eight seconds Shift five times Num Lock for five seconds Left Alt+Left Shift+Num Lock Left Alt+Left Shift+PrtScn (or PrtSc) keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access ➙...
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General posture Display Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision? Cleaning and maintenance Basic maintenance tips...
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Cleaning your computer Cleaning the computer cover Cleaning the keyboard Cleaning the computer screen...
Chapter 5. Security Using passwords Passwords introduction Note: Power-on password Supervisor password Hard disk passwords User hard disk password...
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Master hard disk password Tips on using the hard disk passwords: Notes: Setting, changing, or removing a password Security ➙ Password Power-on Password Supervisor Password Hard disk x Password What to do if you forget your power-on password...
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Security ➙ Password ➙ Power-On Password Enter Current Password Enter New Password What to do if you forget your hard disk password What to do if you forget your supervisor password Hard disk security Using Windows BitLocker Drive Encryption System and Security ➙...
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Disk Encryption hard disk drive and Encryption solid-state drive Setting the security chip Security Chip Security ➙ Security Chip Security Chip Notes: Active Clear Security Chip Using the fingerprint reader Enrolling your fingerprints Settings ➙ Accounts ➙ Sign-in options...
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Scanning your finger Fingerprint reader indicator Associating your fingerprints with your power-on password and hard disk password Maintaining the fingerprint reader...
Chapter 6. Advanced configuration Installing the Windows 10 operating system Attention: Config ➙ Storage ➙ Controller Mode RST mode Startup ➙ Boot Boot Priority Order USB HDD Restart OS Optimized Defaults Note: UEFI/Legacy Boot ® Intel Optane™ Memory...
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Country or region Code Country or region Code Installing device drivers Note: Getting the latest drivers from the Web site Getting the latest drivers using Lenovo Vantage...
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Using the ThinkPad Setup program Configuring ThinkPad Setup Attention: Note: boldface Restart Changing the startup sequence Attention:...
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Startup ➙ Boot Note: Boot Updating the UEFI BIOS BIOS menu Note: Main menu Main Note: UEFI BIOS Version UEFI BIOS Date...
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Embedded Controller Version ME Firmware Version Machine Type Model System-unit serial number System board serial number Asset Tag CPU Type CPU Speed Installed Memory UUID MAC Address (Internal LAN) Preinstalled operating system license UEFI Secure Boot OA3 ID Config menu Note: Network Wake On LAN...
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UEFI IPv6 Network Stack Enabled UEFI Only Both UEFI first UEFI PXE Boot Priority IPv4 First UEFI Only Both UEFI first Wireless Auto Disconnection Disabled Enabled Note: MAC Address Pass Through Disabled Enabled Disabled USB UEFI BIOS Support Enabled Always On USB Enabled Enabled Charge in Battery Mode...
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Enabled Note: Fn Sticky key Disabled Enabled F1–F12 as Primary Function Disabled Enabled Disabled Display Boot Display Device ThinkPad LCD External Display Note: ThinkPad LCD USB Type-C Display Port HDMI Graphics Device Hybrid Graphics Total Graphics Memory 256 MB Note: 512 MB Boot Time Extension Disabled...
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Mode for AC Maximum Performance Maximum Performance Mode for Battery Battery Optimized Battery Optimized Adaptive Thermal Management Scheme for AC Maximize Performance Maximize Performance Scheme for Battery Balanced Balanced CPU Power Management Enabled Power On with AC Attach Disabled 8254 Timer Clock Gating Auto Auto UEFI Only...
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Support in Pre Boot Environment: Thunderbolt(TM) device Disabled Security level No Security Startup ➙ Boot Intel AMT Intel (R) AMT Control Enabled Enabled Permanently Disabled Note: USB Key Provisioning Disabled CIRA Timeout Note: Console Type VT100+ Date/Time menu Note: System Date System Time Security menu Note:...
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Lock UEFI BIOS Settings Disabled Password at Unattended Boot Enabled Password at Restart Disabled Password at Boot Device List Disabled Boot Password Count Exceeded Error Enabled Set Minimum Length Disabled Power-On Password Disabled Hard Disk1 Password Disabled Hard Disk2 Password Disabled Hard Disk3 Password Disabled...
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Fingerprint Predesktop Authentication Enabled Reader Priority External ➙ Internal Security Mode Normal Normal High Password Authentication Enabled Security Mode High Reset Fingerprint Data Enter Security Chip Security Chip Type TPM 2.0 Security Chip Enabled Security Reporting Options SMBIOS Reporting Enabled Clear Security Chip Intel (R) TXT Feature Disabled...
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I/O Port Access Note: Wireless LAN Disabled Bluetooth Disabled Internal Device Access Bottom Cover Tamper Detection Disabled Internal Storage Tamper Detection Disabled Anti-Theft Computrace Module Activation Enabled Permanently Disabled Secure Boot Secure Boot Disabled UEFI Only CSM Support...
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Note: Disabled OS Optimized Defaults Restart Disabled Enabled OS Optimized Defaults Enabled Platform Mode User Mode Secure Boot Mode Standard Mode Secure Boot mode Reset to Setup Mode Platform Mode Setup Mode Setup Mode Secure Boot Mode Custom Mode Restore Factory Keys Secure Boot Clear All Secure Boot Keys Secure Boot...
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UEFI/Legacy Boot Both UEFI/Legacy Boot Priority UEFI First CSM Support UEFI only CSM Support Both Legacy Only CSM Support Boot Mode Quick Option Key Display Enabled Boot Device List F12 Option Enabled Boot Order Lock Disabled Restart menu Note: Exit Saving Changes Exit Discarding Changes Load Setup Defaults Note:...
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Save Changes Using system management Desktop Management Interface Preboot eXecution Environment Note: Wake on LAN Network Boot Asset ID EEPROM...
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Note: Enabling or disabling the Wake on LAN feature Config ➙ Network Network Defining a Network Boot sequence Network Boot Boot Startup ➙ Network Boot...
Chapter 7. Configuring RAID An Introduction to RAID Note: Storage drive requirements for RAID levels Note: Configuring RAID with the Intel RST configuration utility...
Chapter 8. Troubleshooting computer problems General tips for preventing problems Diagnosing problems Note:...
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Troubleshooting Computer stops responding Print these instructions now and keep them with your computer for reference later. Problem Solution Note: Note: Spills on the keyboard Problem...
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Memory module problems Print these instructions now and keep them with your computer for reference later. Problem Solution Ethernet problems Problem Solution Hardware and Sound ➙ Device Manager Network adapters Update driver Problem Solution Problem Solution...
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Problem Solution Problem Solution Wireless-LAN problem Problem Solution Wireless-WAN problem Problem Solution Note: Bluetooth problem Note: Problem Solution Hardware and Sound ➙ Sound ➙ Playback Bluetooth Hands-free Audio Set Default Stereo Audio Set Default...
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ThinkPad pointing device problems Problem Solution Problem Solution Keyboard problems Problem Solution Keyboard Device Hardware Device Properties status: This device is working properly. Problem Solution Problem Solution Keyboard Fn and function keys Note: Fn and function keys How to use Fn key combinations Fn sticky method...
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Computer screen problems Problem Solution Hardware and Sound ➙ Power Options High performance Problem Note: Solution Problem Solution Problem Solution Problem Solution...
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Problem Solution Display settings ➙ Display Note: Detect Resolution Display adapter properties Monitor Generic PnP Monitor Generic Non-PnP Monitor Properties Driver Update Driver Browse my computer for driver software Let me pick from a list of available drivers on my computer Show compatible hardware Close Problem...
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Problem Solution Problem Solution Display settings ➙ Display Note: Detect Monitor-2 Display adapter properties Monitor Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution...
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Audio problems Problem Solution Hardware and Sound Device Manager Sound, video and game controllers Sound, video and game controllers Problem Solution Hardware and Sound Sound Recording Microphone Array Properties Levels Note: Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Mute Speaker/HP Problem...
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Solution Hardware and Sound Sound Playback Set Default Playback Headset Earphone Set Default Fingerprint reader problems Problem Solution Problem Solution Battery problems Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem...
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Solution ac power adapter problem Problem Solution Power problems Print these instructions now and keep them with your computer for reference later. Problem Solution Problem Solution Problem Solution Power button problem Problem Solution...
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Boot problems Print these instructions now and keep them with your computer for reference later. Problem Solution Problem Solution Sleep and hibernation problems Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Problem...
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Solution Problem Solution Hard disk drive problems Problem Solution Problem Solution Startup Boot priority order Excluded from boot order Boot priority order Problem Solution Solid-state drive problem Problem Solution Software problem Problem Solution...
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USB problem Problem Solution Hardware and Sound ➙ Device Manager...
Chapter 9. Recovery information Resetting your computer Note: Settings ➙ Update & Security ➙ Recovery Reset this PC Get started Using advanced startup options Note: Settings ➙ Update & security ➙ Recovery Restart now ➙ Troubleshoot ➙ Advanced options Advanced startup Recovering your operating system if Windows 10 fails to start Note:...
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Creating and using a recovery USB drive Creating a recovery USB drive Attention: Note: recovery Create a recovery drive Using the recovery USB drive Note: Troubleshoot...
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Static electricity prevention Replacing the removable battery Attention:...
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If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
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Replacing the nano-SIM card Attention:...
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Replacing the memory module under the bottom cover Attention:...
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If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
Chapter 11. Getting support Before you contact Lenovo Registering your computer Downloading system updates Recording information Recording problem symptoms and details Recording system information Getting help and service...
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Lenovo Support Web site Calling Lenovo Safety and Warranty Guide...
Appendix A. Supplemental information about the Ubuntu operating system Accessing the Lenovo Limited Warranty /usr/share/doc/lenovo-doc Accessing the Ubuntu help system Help Help Search Getting support information User Guide Safety and Warranty Guide User Guide Safety and Warranty Guide...
Appendix B. Regulatory information Certification-related information Product name Compliance ID Machine types Wireless-related information Wireless interoperability Usage environment and your health...
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Locating the UltraConnect wireless antennas ™ Wireless-radio compliance information Brazil wireless-radio compliance information Mexico wireless-radio compliance information Advertencia: Locating wireless regulatory notices Regulatory Notice Regulatory Notice TCO certification Note:...
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Export classification notice Electromagnetic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission compliance statement European Union conformity...
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EMC Directive Statement: Radio Equipment Directive Statement: German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Japan VCCI Class B compliance statement...
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Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord Lenovo product service information for Taiwan Supplemental information for the Eurasian Union Назначение...
Appendix C. WEEE and recycling statements of countries and regions General recycling information Important WEEE information WEEE information for Hungary...
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Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor Disposing of Lenovo computer components Disposing of disused lithium batteries from Lenovo computers Disposing of a disused battery from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil...
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Battery recycling information for the European Union Notice: Disposing of lithium batteries and battery packs from Lenovo products Disposing of battery packs from Lenovo products...
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Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for mainland China...
Appendix D. Restriction of Hazardous Substances (RoHS) Directive of countries and regions European Union RoHS Turkish RoHS Ukraine RoHS India RoHS Mainland China RoHS...
Appendix E. ENERGY STAR model information Power plan: Hardware and Sound ➙ Device Manager Network adapters...
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Properties Power Management Allow this device to wake the computer...
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Appendix F. Notices Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...