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Cisco WRP500 Administration Manual

Cisco WRP500 Administration Manual

Wireless-g broadband router with 2 phone ports and built-in analog telephone adapter
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R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L
Cisco WRP500 Administration Guide
Wireless-G Broadband Router with 2 Phone Ports and Built-In Analog
Telephone Adapter
December 23, 2014
Last Updated: December 23, 2014
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.
ADMINISTRATION GUIDE

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Summary of Contents for Cisco WRP500

  • Page 1 Wireless-G Broadband Router with 2 Phone Ports and Built-In Analog Telephone Adapter December 23, 2014 Last Updated: December 23, 2014 Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices. ADMINISTRATION GUIDE...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    WRP500 Features and Benefits Deployment Models WRP500 Deployment in a Basic Network WRP500 Deployment with a Wireless Guest Network WRP500 Deployment with Mobile Broadband Mobile Office That Uses the Mobile Network for Internet Access Basic Office Deployment That Uses the Mobile Network as a Backup Connection...
  • Page 4 Product Information section System Status section Line Status section System page System Configuration section Miscellaneous Settings section SIP page SIP Parameters section SIP Timer Values (sec) section Response Status Code Handling section RTP Parameters section A-10 Cisco WRP500 Administration Guide...
  • Page 5 Data Fields A P P E N D I X Setup Setup > Basic Setup Setup > DDNS Setup > MAC Address Clone Setup > Advanced Routing Setup > Mobile Network Setup > Connection Recovery B-11 Cisco WRP500 Administration Guide...
  • Page 6 Status > Wireless Network B-28 Troubleshooting A P P E N D I X Environmental Specifications for the WRP500 A P P E N D I X Where to Go From Here A P P E N D I X...
  • Page 7 C H A P T E R Product Overview and Deployment Guidelines This chapter describes the features and benefits of the WRP500, describes deployment scenarios, and offers guidelines to help you plan your network. “WRP500 Features and Benefits,” on page 2 •...

  • Page 8: Product Overview And Deployment Guidelines

    With a variety of features, the WRP500 offers the benefits of five devices in one: Router: The WRP500 is a broadband router with a robust security firewall to protect your network. Switch: The WRP500 includes a built-in, 4-port, full-duplex, 10/100 Ethernet switch to connect computers, printers, and other equipment directly or to attach additional hubs and switches.

  • Page 9: Deployment Models

    Administrators should refer to this guide for the proper procedures for installation, configuration, and management of the WRP500. Deployment Models The versatility of the WRP500 makes it useful for a variety of deployments. Three are described in this section. WRP500 Deployment in a Basic Network, page 1-3 •...

  • Page 10: Wrp500 Deployment With A Wireless Guest Network

    All computers have access to the printer on the local network. • An analog phone and a fax machine are connected to the WRP500 phone ports and have access to the configured Voice over IP services.

  • Page 11: Wrp500 Deployment With Mobile Broadband

    R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L In the private network, a computer is connected to the WRP500 by an Ethernet cable. The manager •...

  • Page 12: Basic Office Deployment That Uses The Mobile Network As A Backup Connection

    Local Area Network Guidelines This section offers guidelines for setting up your Local Area Network (LAN). As you design your network, be aware that the WRP500 is intended for deployment in a very small Note business. The router is designed to handle the data, voice, and video traffic that would be expected by office personnel who use the Internet to find data, conduct phone conversations, transmit email, and participate in videoconferences.

  • Page 13: Basic Services And Equipment

    Ethernet cabling: If an Internet access device is present, you will need to connect it to the WRP500 with an Ethernet cable. You also will need Ethernet cable for any devices that do not have wireless connectivity. It is recommended that Ethernet cables are UTP Cat5e or better.
  • Page 14 Service Provider to understand the maximum number of simultaneous calls each SIP trunk supports. The following table provides the approximate bandwidth budget for different codecs. Note The Cisco WRP500 supports only the G.711 and G.729 codecs. Codec Approximate bandwidth 2 calls...

  • Page 15: Nat Mapping For Voice Over Ip Deployments

    Ensure that all telephones are located in the same local area network subnet. • Configure your WRP500 as a DHCP server for the purpose of easily adding network devices to the system. Ensure that the DHCP server can assign enough IP addresses to serve the devices that you need to connect to your network.

  • Page 16: Wrp500 Maintenance Operations

    Voice logging: See the Voice tab > System page, Miscellaneous Settings section. • Factory Reset: If you wish to reset your WRP500 to the factory default settings, you can reset the data (router) settings and the voice settings separately. Factory reset of data (router) settings: Use one of the following methods: –...

  • Page 17: Remote Provisioning

    Remote Provisioning Like other Cisco Small Business IP Telephony Devices, the WRP500 provides for secure provisioning and remote upgrade. Provisioning is achieved through configuration profiles transferred to the device via TFTP, HTTP, or HTTPS. To configure Provisioning, go to the Provisioning tab in the Configuration Utility.

  • Page 18: Resync Url

    URL into the device. The Resync URL lets you force the WRP500 to do a resync to a profile specified in the URL, which can identify either a TFTP, HTTP, or HTTPS server. The syntax of the Resync URL is as...

  • Page 19: Xml Format

    <Upgrade_Enable>Yes</Upgrade_Enable> </flat-profile> The names of parameters in XML profiles can generally be inferred from the WRP500 Configuration Utility, by substituting underscores (_) for spaces and other control characters. To distinguish between Lines 1, 2, 3, and 4, corresponding parameter names are augmented by the strings _1_, _2_, _3_, and _4_.
  • Page 20 Product Overview and Deployment Guidelines Remote Provisioning R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Cisco WRP500 Administration Guide 1-14...

  • Page 21: Chapter 2 Configure Your System For Itsp Interoperability

    The edge device—that is, the router between your local area network and your ISP network—must have a symmetric NAT mechanism. If the WRP500 is the edge device, this requirement is met. If another device is used as the edge device, see “Determine Whether the Router Uses Symmetric or...

  • Page 22: Configure Nat Mapping With Stun

    “Determine Whether the Router Uses Symmetric or Asymmetric NAT,” on page If the WRP500 is connected to an Ethernet switch, the switch must be configured to enable Spanning • Tree Protocol and Port Fast on the port to which the WRP500 is connected.
  • Page 23 Voice tab > Line N > NAT Settings IMAGE WILL BE SUPPLIED (SCREENSHOT) - replaces 194556 Your ITSP may require the WRP500 to send NAT keep alive messages to keep the NAT ports Note open permanently. Check with your ITSP to determine the requirements.

  • Page 24: Determine Whether The Router Uses Symmetric Or Asymmetric Nat

    Under the Voice menu, click System. In the Debug Server and Syslog Server field, enter the IP address of your syslog server. This address and port number must be reachable from the WRP500. From the Debug level drop-down list, choose 3.

  • Page 25: Firewalls And Sip

    ISTP. For example, if SIP requests are returned with an “invalid certificate” message, you may need to enter a longer SIP T1 retry value. For more information, see the ”SIP Timer Values (sec) section,” on page 8 of Appendix Cisco WRP500 Administration Guide...
  • Page 26 Configure Your System for ITSP Interoperability Configure SIP Timer Values R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Cisco WRP500 Administration Guide...

  • Page 27: Chapter 3 Configure Voice Services

    IMAGE WILL BE SUPPLIED - based on 252075 The WRP500 maintains the state of each call it terminates and makes the proper reaction to user input events (such as on/off hook or hook flash). The WRP500 uses the Session Initiation Protocol (SIP) open standard, so there is little or no involvement by a “middle-man”...

  • Page 28: Ata Software Features

    A relatively simple way to support proxy redundancy is to configure your DNS server with a list of SIP proxy addresses. The WRP500 can be instructed to contact a SIP proxy server in a domain named in the SIP message. The WRP500 consults the DNS server to get a list of hosts in the given domain that provides SIP services.

  • Page 29: Other Ata Software Features

    The jitter buffer size proactively adjusts or adapts in size, depending on changing network conditions. The WRP500 has a Network Jitter Level control setting for each line of service. The jitter level determines how aggressively the WRP500 tries to shrink the jitter buffer over time to achieve a lower overall delay. If the jitter level is higher, it shrinks more gradually.
  • Page 30 The WRP500 has configurable call progress tones. Call progress tones Generation are generated locally on the WRP500 so an end user is advised of status (such as ringback). Parameters for each type of tone (for instance a dial tone played back to an end user) may include frequency and amplitude of each component, and cadence information.
  • Page 31 Polarity Control The WRP500 allows the polarity to be set when a call is connected and when a call is disconnected. This feature is required to support some pay phone system and answering machines. Polarity Control is configured in the Line and PSTN Line tabs.

  • Page 32: Register To The Service Provider

    R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Register to the Service Provider To use VoIP phone service, you must configure your WRP500 to the Internet Telephony Service Provider (ITSP).

  • Page 33: Manage Caller Id Service

    The default is Bellcore(N.Amer, China). Caller ID Regional The WRP500 supports bell 202 and v.23 standards for caller ID generation. Select the FSK standard you want to use, bell Standard 202 or v.23.

  • Page 34: Optimize Fax Completion Rates

    Optimize Fax Completion Rates Issues can occur with fax transmissions over IP networks, even with the T.38 standard, which is supported by the WRP500. You can adjust several settings on your WRP500 to optimize your fax completion rates. Cisco WRP500 Administration Guide...

  • Page 35: Fax Troubleshooting

    110 codec g711ulaw fax rate disable fax protocol pass-through g711ulaw Enable T.38 fax on the WRP500 by configuring the following parameter on the Line tab for the FXS port Step 4 to which the FAX machine is connected: FAX_Enable T38: Yes If a T.38 call cannot be set-up, then the call automatically reverts to G.711 fallback.

  • Page 36: Silence Suppression And Comfort Noise Generation

    (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Silence Suppression and Comfort Noise Generation Voice Activity Detection (VAD) with Silence Suppression is a means of increasing the number of calls supported by the network by reducing the required bandwidth for a single call.

  • Page 37: About Dial Plans

    For example, you would enter [2-9] to allow the user to press any one digit from 2 through 9. • Numeric range with other characters For example, you would enter [35-8*] to allow the user to press 3, 5, 6, 7, 8, or *. Cisco WRP500 Administration Guide 3-11...

  • Page 38: Digit Sequence Examples

    The following examples show digit sequences that you can enter in a dial plan. In a complete dial plan entry, sequences are separated by a pipe character (|), and the entire set of sequences is enclosed within parentheses. Cisco WRP500 Administration Guide 3-12...
  • Page 39 1-900 numbers in the U.S.. After the user press 9, an external dial tone sounds. If the user enters an 11-digit number that starts with the digits 1900, the call is rejected. • U.S. international dialing Cisco WRP500 Administration Guide 3-13...

  • Page 40: Acceptance And Transmission The Dialed Digits

    When a terminating event occurs, the WRP500 either accepts the user-dialed sequence and initiates a call, or else rejects the sequence as invalid. The user hears the reorder (fast busy) tone if the dialed sequence is invalid.

  • Page 41: Dial Plan Timer (Off-Hook Timer)

    It applies as long as the dialed digits do not match any digit sequences in the dial plan. Unless the user enters another digit within the specified number of seconds, the entry is evaluated as incomplete, and the call is rejected. The default value is 10 seconds. Cisco WRP500 Administration Guide 3-15...

  • Page 42: Interdigit Short Timer (Complete Entry Timer)

    • Set an instant timer for a particular sequence within the dial plan. EXAMPLE: (9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxxS0 | 9,8,011xx. | 9,8,xx.|[1-8]xx) Cisco WRP500 Administration Guide 3-16...

  • Page 43: Edit Dial Plans

    Scroll down to the Control Timer Values section. Step 3 Enter the desired values in the Interdigit Long Timer field and the Interdigit Short Timer field. Refer to Step 4 the definitions at the beginning of this section. Cisco WRP500 Administration Guide 3-17...

  • Page 44: Secure Call Implementation

    P_Telephony_Provisioning_Guide.pdf Enable Secure Calls WRP500 does not support establishing secure call by "mini certificate" as WRP400 did. The only way to enable a secure call requires use of SRTP, while the SRTP key parameters are transferred in SIP messages that are encrypted by TLS.

  • Page 45: Appendix

    “Line page,” on page 28 • “User page,” on page 41 Info page You can use the Voice tab > Info page to view information about the WRP500. This page includes the following sections: • “Product Information section,” on page 2 •...

  • Page 46: Product Information Section

    Hardware version number. MAC Address MAC address. Client Certificate Status of the client certificate, which can indicate if the WRP500 has been authorized by your ITSP. Customization For a Remote Configuration (RC) unit, this field indicates whether the unit has been customized or not. Pending indicates a new RC unit that is ready for provisioning.

  • Page 47: Line Status Section

    Type of tone used by the call. Call 1 and 2 Encoder Codec used for encoding. Call 1 and 2 Decoder Codec used for decoding. Call 1 and 2 FAX Status of the fax pass-through mode. Cisco WRP500 Administration Guide...
  • Page 48 The port mapped for Real Time Protocol traffic for Call 1/2. RTP Port Call 1 and 2 Media Media loopback is used to quantitatively and qualitatively measure Loopback the voice quality experienced by the end user. Cisco WRP500 Administration Guide...

  • Page 49: System Page

    0, 1, 2, or 3 from the drop-down menu. The higher the debug level, the more debug information is generated. The default is 0, which indicates that no debug information is generated. Debug Option Specifies what debug information is expected. Generally can be set to dbg_all. Cisco WRP500 Administration Guide...

  • Page 50: Sip Page

    SIP User Agent Name parameter is also used for the REGISTER request. The default is blank. SIP Accept Language Accept-Language header used. There is no default (this indicates the WRP500 does not include this header). If empty, the header is not included. Cisco WRP500 Administration Guide...
  • Page 51 Select yes or no from the drop-down menu. If set to yes, the WRP500 uses compact SIP headers in outbound SIP messages. If set to no, the WRP500 uses normal SIP headers. If inbound SIP requests contain compact headers, the WRP500 reuses the same compact headers when generating the response regardless the settings of the Use Compact Header parameter.

  • Page 52: Sip Timer Values (Sec) Section

    The default is 240. Range: 0–(2 –1). ReINVITE Expires ReINVITE request Expires header value. If you enter 0, the Expires header is not included in the request. The default is 30. Range: 0–(2 –1). Cisco WRP500 Administration Guide...

  • Page 53: Response Status Code Handling Section

    When registration fails with a SIP response code that does not match Retry Reg RSC, the WRP500 waits for the specified length of time before retrying. If this interval is 0, the WRP500 stops trying. This value should be much larger than the Reg Retry Intvl value, which should not be 0.

  • Page 54: Rtp Parameters Section

    R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Retry Reg RSC Interval to wait before the WRP500 retries registration after failing during the last registration.

  • Page 55: Nat Support Parameters Section

    NAT Support Parameters section Handle VIA received If you select yes, the WRP500 processes the received parameter in the VIA header (this value is inserted by the server in a response to anyone of its requests). If you select no, the parameter is ignored.
  • Page 56 R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Handle VIA rport If you select yes, the WRP500 processes the rport parameter in the VIA header (this value is inserted by the server in a response to anyone of its requests).

  • Page 57: Regional Page

    EXT IP External IP address to substitute for the actual IP address of the WRP500 in all outgoing SIP messages. If 0.0.0.0 is specified, no IP address substitution is performed. If this parameter is specified, the WRP500 assumes this IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line).

  • Page 58: Call Progress Tones Section

    The default is 440@-19,480@-19;*(2/4/1+2). Ring Back 2 Tone Your WRP500 plays this ringback tone instead of Ring Back Tone if the called party replies with a SIP 182 response without SDP to its outbound INVITE request. The default value is the same as Ring Back Tone, except the cadence is 1s on and 1s off.
  • Page 59 Informs the local caller that the far end has placed the call on hold. The default is 600@-19*(.1/.1/1,.1/.1/1,.1/9.5/1). Conference Tone Played to all parties when a three-way conference call is in progress. The default is 350@-19;20(.1/.1/1,.1/9.7/1). Cisco WRP500 Administration Guide A-15...

  • Page 60: Distinctive Ring Patterns Section

    Ring6 Cadence Cadence script for distinctive ring 6. The default is 60(.2/.4,.2/.4,.2/4). Ring7 Cadence Cadence script for distinctive ring 7. The default is 60(.4/.2,.4/.2,.4/4). Ring8 Cadence Cadence script for distinctive ring 8. The default is 60(0.25/9.75). Cisco WRP500 Administration Guide A-16...

  • Page 61: Distinctive Call Waiting Tone Patterns Section

    Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 1 for the inbound call. The default is Bellcore-r1. Ring2 Name Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 2 for the inbound call. The default is Bellcore-r2. Cisco WRP500 Administration Guide A-17...
  • Page 62 If your ring cadence doesn’t sound right, or your phone doesn’t ring, change your Ring Waveform, • Ring Frequency, and Ring Voltage to the following: Ring Waveform: Sinusoid – Ring Frequency: 25 – Ring Voltage: 80V – Cisco WRP500 Administration Guide A-18...

  • Page 63: Control Timer Values (Sec) Section

    Range: 0.4–1.6 seconds. The default is 0.9. Callee On Hook Delay Phone must be on-hook for at this time in sec before the WRP500 will tear down the current inbound call. It does not apply to outbound calls. Range: 0–255 seconds.

  • Page 64: Vertical Service Activation Codes Section

    The default is 3. Ccomputer Delay Delay in seconds after caller hangs up when the WRP500 starts removing the tip-and-ring voltage to the attached equipment of the called party. Range: 0–255 seconds. This feature is generally used for answer supervision on the caller side to signal to the attached equipment when the call has been connected (remote end has answered) or disconnected (remote end has hung up).
  • Page 65 Cfwd Last Deact Code Cancels call forwarding of the last inbound or outbound calls. The default is *83. Block Last Act Code Blocks the last inbound call. The default is *60. Block Last Deact Cancels blocking of the last inbound call. Code The default is *80. Cisco WRP500 Administration Guide A-21...
  • Page 66 DND Act Code Enables the do not disturb feature. The default is *78. DND Deact Code Disables the do not disturb feature. The default is *79. CID Act Code Enables caller ID generation. The default is *65. Cisco WRP500 Administration Guide A-22...
  • Page 67 Toggles the line to a modem. Code The default is *99. Modem pass-through mode can be triggered only by pre-dialing this code. FAX Line Toggle Toggles the line to a fax machine. Code The default is #99. Cisco WRP500 Administration Guide A-23...
  • Page 68 R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Referral Services These codes tell the WRP500 what to do when the user places the Codes current call on hold and is listening to the second dial tone.
  • Page 69 R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Feature Dial Services These codes tell the WRP500 what to do when the user is listening Codes to the first or second dial tone.

  • Page 70: Outbound Call Codec Selection Codes Section

    Makes this codec the preferred codec for the associated call. The default is *01729. Force G729a Code Makes this codec the only codec that can be used for the associated call. The default is *02729. Cisco WRP500 Administration Guide A-26...

  • Page 71: Miscellaneous Section

    Local DTMF playback level in dBm, up to one decimal place. The default is -16.0. DTMF Playback Local DTMF playback duration in milliseconds. Length The default is .1. DTMF Playback Twist Local DTMF playback duration. The default is 1.3. Cisco WRP500 Administration Guide A-27...

  • Page 72: Line Page

    CPE after DTAS for CIDCW. Polarity reversal is applied only if equipment is on hook. The default is Bellcore(N.Amer, China). Caller ID FSK The WRP500 supports bell 202 and v.23 standards for caller ID Standard generation. Select the FSK standard you want to use, bell 202 or v.23.

  • Page 73: Line Enable Section

    (SIP re-INVITE) messages to determine whether the connection to the caller is still active. If the caller does not respond to the refresh message, the WRP500 ends this call with a SIP BYE message. The range is 0 to 255 seconds (0 means that the session refresh is disabled).

  • Page 74: Nat Settings Section

    The default is $NOTIFY. Destination that should receive NAT keep alive messages. If the NAT Keep Alive Dest value is $PROXY, the messages are sent to the current proxy server or outbound proxy server. The default is $PROXY. Cisco WRP500 Administration Guide A-30...

  • Page 75: Network Settings Section

    CoS value for RTP data. The default is 6. Network Jitter Level Determines how jitter buffer size is adjusted by the WRP500. Jitter buffer size is adjusted dynamically. The minimum jitter buffer size is 30 milliseconds or (10 milliseconds + current RTP frame size), whichever is larger, for all jitter level settings.

  • Page 76: Sip Settings Section

    The Global Unique ID is generated for each line for each device. SIP GUID When it is enabled, the WRP500 adds a GUID header in the SIP request. The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset.
  • Page 77 IP address for both lines. To enable the Restrict Source IP feature, select yes. Otherwise, select no. If configured, the WRP500 will drop all packets sent to its SIP Ports originated from an untrusted IP address. A source IP address is...

  • Page 78: Proxy And Registration Section

    Enables the WRP500 to perform an attended transfer operation by ending the current call leg and performing a blind transfer of the other call leg. If this feature is disabled, the WRP500 performs an attended transfer operation by referring the other call leg to the current call leg while maintaining both call legs.
  • Page 79 Expires value, the WRP500 will renew registration based on this smaller value instead of the configured value. If registration failed with an Expires too brief error response, the WRP500 will retry with the value given in the Min-Expires header in the error response.

  • Page 80: Subscriber Information Section

    (Using multiple DNS A record per server name does not allow the notion of priority and so all hosts will be considered at the same priority and the WRP500 will not attempt to fall back after a fail over). The default is 3600...

  • Page 81: Supplementary Service Subscription Section

    Voice tab > Line page > Supplementary Service Subscription section The WRP500 provides native support of a large set of enhanced or supplementary services. All of these services are optional. The parameters listed in the following table are used to enable or disable a specific supplementary service.
  • Page 82 Enable Unattended (Blind) Call Transfer Service. Unattn Transfer Serv The default is yes. Enable MWI Service. MWI is available only if a Voice Mail MWI Serv Service is set-up in the deployment. The default is yes. Cisco WRP500 Administration Guide A-38...

  • Page 83: Audio Configuration Section

    G711a and G711u. On the other hand, two G.723.1/G.726 resources are available per device. Therefore it is important to disable the use of G.729a in order to guarantee the support of two simultaneous G.723/G.726 codec. Cisco WRP500 Administration Guide A-39...

  • Page 84: Dial Plan Section

    Everything else (Int’l long distance, FWD, ...) Dial plan script for this line. Dial Plan The default is (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxx Each parameter is separated by a semi-colon (;). Example 1: *1xxxxxxxxxx<:@fwdnat.pulver.com:5082;uid=jsmith;pwd=xyz Example 2: *1xxxxxxxxxx<:@fwd.pulver.com;nat;uid=jsmith;pwd=xyz Example 3: [39]11<:@gw0> Cisco WRP500 Administration Guide A-40...

  • Page 85: Fxs Port Polarity Configuration Section

    Emergency Number Comma separated list of emergency number patterns. If outbound call matches one of the pattern, the WRP500 will disable hook flash event handling. The condition is restored to normal after the phone is on-hook. Blank signifies no emergency number. Maximum number length is 63 characters.

  • Page 86: Call Forward Settings Section

    “Ring Settings section” section on page A-45 When a call is made from Line 1 or Line 2, the WRP500 uses the user and line settings for that line; there is no user login support. Per user parameter tags must be appended with [1] or [2] (corresponding to line 1 or 2) in the configuration profile.

  • Page 87: Speed Dial Settings Section

    Voice tab > User page > Supplementary Service Settings section The WRP500 provides native support of a large set of enhanced or supplementary services. All of these services are optional. The parameters listed in the following table are used to enable or disable a specific supplementary service.
  • Page 88 Message Waiting This value is updated when there is voice mail notification received by the WRP500. The user can also manually modify it to clear or set the flag. Setting this value to yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and will survive after reboot or power cycle.

  • Page 89: Distinctive Ring Settings Section

    Cblk Ring Splash Len Duration of ring splash when a call is blocked (0 – 10.0s). The default is 0. VMWI Ring Splash Duration of ring splash when new messages arrive before the VMWI signal is applied (0 – 10.0s). The default is .5. Cisco WRP500 Administration Guide A-45...
  • Page 90 The default is New VM Available. Ring On No New VM If enabled, the WRP500 will play a ring splash when the VM server sends SIP NOTIFY message to the WRP500 indicating that there are no more unread voice mails. Some equipment requires a short ring to precede the FSK signal to turn off VMWI lamp.

  • Page 91: Appendix

    “Setup > Mobile Network” on page 9 • “Setup > Connection Recovery” on page 11 • Setup > Basic Setup Internet Setup Internet Connection Type The type of Internet connection: Automatic Configuration - DHCP, Static IP, PPPoE, PPTP, L2TP, Telstra Cable Cisco WRP500 Administration Guide...
  • Page 92 Default: 5 minutes • Keep Alive: a feature that allows your WRP500 to check your Internet connection at a specified interval (Redial Period). If you are disconnected, then the WRP500 automatically re-establishes your connection.
  • Page 93 Default: 5 minutes • Keep Alive: a feature that allows your WRP500 to check your Internet connection at a specified interval (Redial Period). If you are disconnected, then the WRP500 automatically re-establishes your connection.
  • Page 94 Default: 5 minutes • Keep Alive: a feature that allows your WRP500 to check your Internet connection at a specified interval (Redial Period). If you are disconnected, then the WRP500 automatically re-establishes your connection.
  • Page 95 Internet transmission. Select Manual if you want to manually enter the largest packet size that is transmitted. To have the WRP500 select the best MTU for your Internet connection, keep the default setting, Auto. Cisco WRP500 Administration Guide...
  • Page 96 DNS server, enter its IP address in one of these fields. You can enter up to three DNS server IP addresses here. The WRP500 will use these for quicker access to functioning DNS servers. By default, the WRP500 uses 192.168.15.1 for DNS.

  • Page 97: Setup > Ddns

    Time Server Address is set to Manual, the IP address can be entered in the NTP Server Address field. Default: Auto Resync Timer The number of seconds that elapse before the WRP500 resyncs with the NTP server. Default: 3600 seconds Setup > DDNS User Name For DynDNS.org service, the user name for your DDNS...

  • Page 98: Setup > Mac Address Clone

    The MAC address that you previously registered with your service provider for this account. Setup > Advanced Routing If the WRP500 is hosting your network’s connection to the Internet, keep the default, Enabled. If another router exists on your network, select Disabled. When the NAT setting is disabled, dynamic routing will be enabled.

  • Page 99: Setup > Mobile Network

    Subnet Mask: The subnet mask for the destination network. • Gateway: The IP address of the gateway device that allows for contact between the WRP500 and the remote network or host. • Interface: The location of the destination network, LAN and Wireless (Ethernet and wireless networks) or the Internet (WAN).
  • Page 100 The first selection will always search for HSPDA/3G/UMTS service or switch to GPRS automatically only when it is available. Cisco WRP500 Administration Guide B-10...

  • Page 101: Setup > Connection Recovery

    Internet connection. Default: 60 seconds Failover Validation Site Optional. A ping target for the WRP500 to use to detect the status of the Internet connection. If you do not specify an IP address here, the WRP500 uses the Network Time Protocol (NTP) server as the ping target.

  • Page 102: Wireless Configuration

    Wireless-B devices. Default: Mixed Wireless Channel The channel that is used by the wireless nework. To enable the WRP500 to select the best available wireless channel, choose Auto. Default: Auto When this feature is enabled, the network is active.

  • Page 103: Wireless > Wireless Security

    WPA Shared Key: A WPA Shared Key of 8-63 characters. • Group Key Renewal: The period of time in seconds that can elapse before the WRP500 changes the encryption keys. Default: 3600 seconds (1 hour) Cisco WRP500 Administration Guide B-13...

  • Page 104: Wireless > Wireless Mac Filter

    The default value is 1812. • Shared Key: The key shared to be used to establish a connection between the WRP500 and the server. • Key Renewal Timeout: The period of time in minutes that can elapse before the WRP500 changes the encryption keys.

  • Page 105: Wireless > Advanced Wireless Settings

    Clear-To-Send Protection Mode. This function boosts the ability of the WRP500 to catch all Wireless-G transmissions but will severely decrease performance. When this setting is on Auto, the WRP500 switches to CTS Protection Mode whenever your Wireless-G devices are experiencing severe problems and are not able to transmit to the WRP500 in an environment with heavy 802.11b traffic.

  • Page 106: Security

    1 and 255. Default: 1 RTS Threshold The WRP500 sends Request to Send (RTS) frames to a particular receiving station and negotiates the sending of a data frame. After receiving an RTS, the wireless station responds with a Clear to Send (CTS) frame to acknowledge the right to begin transmission.
  • Page 107 Default: Disabled Cookies A cookie is data stored on your computer and used by Internet sites when you interact with them. Select this feature to filter cookies. Deselect the feature to allow cookie usage. Default: Disabled Cisco WRP500 Administration Guide B-17...

  • Page 108: Security > Vpn Passthrough

    Internet Protocol Security (IPSec) is a suite of protocols used to implement secure exchange of packets at the IP layer. When this feature is enabled, IPSec tunnels are allowed to pass through the WRP500. Default: Enabled PPTP Passthrough Point-to-Point Tunneling Protocol (PPTP) allows the Point-to-Point Protocol (PPP) to be tunneled through an IP network.

  • Page 109: Applications And Gaming

    Internal Port The internal port number used by the server or Internet application. Check with the Internet application documentation for more information. Protocol The protocol used for this application, either TCP, UDP, or both. Cisco WRP500 Administration Guide B-19...

  • Page 110: Applications And Gaming > Port Range Forwarding

    Protocol The protocol used for this application, either TCP, UDP, or both. To IP Address The IP address of the PC running the specific application. Enabled When selected, port forwarding is active. Cisco WRP500 Administration Guide B-20...

  • Page 111: Applications & Gaming > Port Range Triggering

    WMM Support To support Wi-Fi Multimedia (WMM) on your network, select Enabled. Default: Disabled No Acknowledgement To prevent the WRP500 from resending data if an error occurs, select Enabled. Default: Disabled Internet Access Priority Enabled/Disabled To use the QoS policies you have set, keep the default, Enabled.
  • Page 112 MAC Address: The MAC address of the device. • Priority: The appropriate priority: High, Medium (Recommend), Normal, or Low. Ethernet Port • Ethernet: Select the appropriate Ethernet port. • Priority: Select the appropriate priority: High, Medium (Recommend), Normal, or Low. Cisco WRP500 Administration Guide B-22...

  • Page 113: Administration

    You can enable or disable wireless access to the web-based configuration utility. If you are using the WRP500 in a public domain where you are giving wireless access to your guests, you can disable wireless access to the web-based configuration utility of the WRP500.
  • Page 114 Remote Management You can enable or disable remote access to the WRP500 from outside the local network. If you need to manage your WRP500 from a PC on the Internet, you can enable this feature. Default: Disabled Web Utility Access The protocol that is used for access to the web-based configuration utility.

  • Page 115: Administration > Log

    R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Keep UPnP Configurations After When this feature is enabled, any manual changes in System Reboot the UPnP configurations are saved when the WRP500 reboots. This feature requires enabling the Allow Users to Configure feature. Default: Disabled...

  • Page 116: Administration > Diagnostics

    The Status module includes the following pages: • “Status > Router” on page 27 • “Status > Mobile Network” on page 27 • “Status > Local Network” on page 28 “Status > Wireless Network” on page 28 • Cisco WRP500 Administration Guide B-26...

  • Page 117: Status > Router

    The type of Internet connection: Automatic Configuration - DHCP, Static IP, PPPoE, PPTP, L2TP, Telstra Cable Internet IP Address The IP address of your WRP500, as seen from the Internet. Subnet Mask The subnet mask, as seen by users on the Internet Default Gateway The IP address of your service provider server.

  • Page 118: Status > Local Network

    The MAC address of the local, wired interface of the WRP500 is displayed. Router IP Address The IP address of the WRP500, as it appears on your local network, is displayed. Subnet Mask The Subnet Mask of the WRP500 is displayed.
  • Page 119 The network name, which is also called the SSID. Security The wireless security method, which may be WEP, WPA Personal, WPA2 Personal, WPA Enterprise, WPA2 Enterprise. SSID Broadcast The status of the SSID Broadcast feature, which may be Enabled or Disabled. Cisco WRP500 Administration Guide B-29...
  • Page 120 Appendix B Data Fields Status R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Cisco WRP500 Administration Guide B-30...

  • Page 121: Appendix

    Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the WRP500s. If you can't find an answer here, visit Cisco Community Central > Small Business Support Community Note at the following URL: www.myciscocommunity.com/community/smallbizsupport/voiceandconferencing/ata Q.

  • Page 122: C Troubleshooting

    Under the Voice menu, set Debug Server as the IP address and port number of your syslog server. Note that this address has to be reachable from the WRP500. For example, if the WRP500 is at 192.168.15.1, reachable addresses are in the range of 192.168.15.x, for example 192.168.15.100:514.
  • Page 123 R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Q. The WRP500 is behind a NAT device or firewall and I’m unable to make a call or I’m only receiving a one-way connection.
  • Page 124 Appendix C Troubleshooting R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Cisco WRP500 Administration Guide...

  • Page 125: Appendix

    R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L A P P E N D I X Environmental Specifications for the WRP500 Device 5.51”...
  • Page 126 Appendix D Environmental Specifications for the WRP500 R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Cisco WRP500 Administration Guide...

  • Page 127: Appendix

    Online Technical Support www.cisco.com/support and Documentation (Login Required) Phone Support Contacts www.cisco.com/en/US/support/tsd_cisco_small_ business_support_ center_contacts.html Software Downloads Go to tools.cisco.com/support/downloads, and enter the model (Login Required) number in the Software Search box. Product Documentation Technical Documentation www.cisco.com/en/US/products/ps10024/tsd_products_support_series _home.html 3G USB Modem www.cisco.com/en/US/prod/collateral/voicesw/ps6790/gatecont/ps100...
  • Page 128 Where to Go From Here R E V I E W D R A F T # 1 — C I S C O C O N F I D E N T I A L Cisco WRP500 Administration Guide...

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