Related Manuals for Siemens optiPoint 400
Summary of Contents for Siemens optiPoint 400
- Page 1 HiPath 3000 HiPath 5000 RSM HiPath AllServe, Hicom 150 E/H optiPoint 400 economy optiPoint 400 standard Operating Instructions...
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Page 2: Before You Begin
400 standard telephones on your HiPath 3000 / 5000 RSM. They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. This may be due to one of the following reasons: •... -
Page 3: Table Of Contents
Additional Team and Executive/Secretary Functions ... . 11 Using the Telephone Efficiently....... 11 Making Calls –... - Page 4 Telephone Settings ........
- Page 5 Display Number of Waiting Calls and Overload Indication... 73 Using Another Telephone Like Your Own ..... . . 74 Fax Details and Message on Answering Machine .
- Page 6 Testing the Telephone......96 Testing the Telephone Functions ......96 Checking the Key Assignment .
- Page 7 Fixing Problems ......105 Telephone Maintenance ........105 Troubleshooting.
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Page 8: Basic Operating Instructions
Basic operating instructions Basic operating instructions optiPoint 400 economy/standard control panel – Key field fixed function keys: Program/Service Redial Mute or Internal Speaker Display, 2 lines with 24 char Handset Speaker for open listening and ring tones Keys for telephone... -
Page 9: How To Use These Operating Instructions
Below is an explana- tion of the symbols: Lift the handset (off-hook). Replace the handset (on-hook). Conduct a call. Enter a telephone number or code. Enter the code. Press volume controls on the telephone. Press the key. Press the illuminated key. -
Page 10: Accessing Functions
Send message Program/Service #0=Reset services? Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: < > to scroll to a function and press execute it. You can select other functions directly depending on the situation. -
Page 11: Functions You Can Use
In addition to call pickup, hunting groups (group call), and call distribution groups, you can also set up teams with multiple lines per telephone. You can tell if a telephone has trunk keys if your station number and the numbers of your colleagues are programmed on trunk keys. You can ac- cess all lines and can also conduct different calls simultaneously on multi- ple lines. -
Page 12: Making Calls - Basic Functions
Making Calls – Basic Functions Step by Step Speaker Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). -
Page 13: Switching To Speakerphone Mode
50 cm (approx. 20 inches). Switching to Speakerphone Mode This function is not available with optiPoint 400 economy. Precondition: You are conducting a call with the hand- set. Hold down the key and replace the handset. -
Page 14: Open Listening In The Room During A Call
Replace the handset. On-Hook Dialing Internal calls: Enter the station number. External calls: Enter the external code and the station number. The other party answers with speaker: Lift the handset. or On-hook: Use speakerphone mode (not available with optiPoint 400 economy). -
Page 15: Ending The Call
Internal key before you dial an internal number. To call an external party, you have to enter an ex- ternal code before dialing the party’s telephone number (Prime Line is not active; contact your service personnel). -
Page 16: Redialing A Number
Next? Next? Call? Redialing a Number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two sec- onds and is then dialed. -
Page 17: Turning The Microphone On And Off
(speaker call, Speakerphone mode is not available with optiPoint 400 economy. Precondition: You are conducting a call. The micro- phone is switched on. Press the key. The LED lights up. -
Page 18: Calling A Second Party (Consultation Hold)
Making Calls – Basic Functions Step by Step US: Consult? UK: Enquiry? Return to held call? Quit and return? Program/Service Toggle/Connect? Program/Service Conference? Program/Service Transfer? Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. -
Page 19: Transferring A Call
Step by Step US: Consult? UK: Enquiry? Transfer? Transferring a Call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. Confirm. Enter the number of the party to which you want to transfer the call. -
Page 20: Call Forwarding
Page 98! Select and confirm. Enter the code. Select and confirm. Enter the code. Enter the number of the telephone that is ringing. Confirm. Deactivating call forwarding: Select and confirm. Enter the code. When call forwarding is active, a special dial tone sounds when you lift the handset. -
Page 21: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)
Step by Step Trunk FWD on? 1=immediate? 2=on no answer? 3= on busy? Save? Forwarding - trunk off Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Num- bers (MSN) (Not for U.S.) If this function has been configured (contact your serv- ice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network. -
Page 22: Using Callback
Precondition: You have reached a busy line or no one answers. Confirm. Enter the code. Answering a Callback Precondition: A callback was saved. Your telephone rings. "Callback: ..." appears on the display. Lift the handset. Press the key. The LED lights up. You hear a ring tone. -
Page 23: Saving Repertory Dialing Numbers On A Key
Step by Step US: Exit? UK: End? Program/Service Speaker Program/Service 91=Prog. feature key? If applicable If the "Shift Key" has been configured US: Change key? UK: Change feature? Repdial key? US: Save? UK: Save entry? Previous? US: Exit? UK: End? US: Another key? UK: Program another key? Ending callback display:... -
Page 24: Using Repertory Dialing Keys
Making Calls – Basic Functions Step by Step Simply press the key to dial a stored telephone number Page 24. If you have saved an internal station number (=DSS call), the corresponding LED signals vari- ous states Page 56, You can do this while a call is in progress. -
Page 25: Telephone Settings
UK: Ringer volume? US: Ring tone? UK: Ringer tone? US: Attention Ring Vol? UK: Attention Ring Vol- Telephone Settings Adjusting the Ring Volume Press these keys while the phone is idle. Confirm. To raise or lower the volume: Keep pressing the keys until the desired volume is set. -
Page 26: Adjusting The Speakerphone To The Room Acoustics
Adjusting the Speakerphone to the Room Acoustics This function is not available with optiPoint 400 economy. To help the other party understand you clearly while you are talking into the microphone, you can adjust the tel- ephone to the acoustics in your environment: "Quiet room", "Normal room"... -
Page 27: Making Calls - Convenience Functions
A called station appears on the screen. Select and confirm until you see the station you want. Confirm. If you know the number of the telephone that is ringing, enter it directly. Press the flashing key. Accepting calls in a team... -
Page 28: Rejecting Calls
(contact your service personnel). The telephone rings. The caller is displayed. Press the key. If a call cannot be rejected, your telephone will continue to ring. The message "currently not possible" (UK) or "Feature not available" (US) is displayed (e.g in the case of recalls). -
Page 29: Answering A Call With A Headset
Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your serv-... - Page 30 Program/Service 89=Door opener on? Lift the handset after more than thirty seconds. Dial the entrance telephone number. Opening the door from your telephone during a call from the entrance telephone: Confirm. Opening the door from your telephone without calling the entrance telephone: Press the key.
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Page 31: Accepting A Call From An Answering Machine
Step by Step 3=change password? 1=enable with ring? 2=enable w/o ring? Program/Service #89=Door opener off? Making Calls – Convenience Functions Select the displayed function and press the "OK" dialog key to change the code. Select and confirm. You can also open the door without a doorbell ring. Deactivating the door opener: Press the key. -
Page 32: Dialing/Making Calls
Making Calls – Convenience Functions Step by Step Dial? Delete number? End? Speaker Release Dialing/Making Calls En-Bloc Sending / Correcting Numbers If this feature is configured (contact your service per- sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. -
Page 33: Using A Caller List
(external calls only; contact your service personnel for details). Your telephone stores up to ten calls in chronological or- der. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Mul- tiple calls from the same caller do not automatically generate new entries in the caller list. - Page 34 Making Calls – Convenience Functions Step by Step Call? Delete? Save number? Program/Service Dialing a Station Number from the Caller List Precondition: You have retrieved the caller list and the selected call is displayed. Select and confirm. The caller is automatically deleted from the caller list when a connection is finally set up.
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Page 35: Speed-Dial
Step by Step Program/Service 7=Use speed-dialing? Program/Service 92=Change Speed-dial? US: Change? UK: Change entry? US: Save? UK: Save entry? Making Calls – Convenience Functions Speed-dial Using Station and System Speed-Dial Numbers Precondition: You have stored station speed-dial num- bers Page 35 or your service personnel has stored system speed-dial numbers. - Page 36 Making Calls – Convenience Functions Step by Step Previous? US: Next? UK: Next entry? US: Change? UK: Change entry? Delete? US: Exit UK: End If you make a mistake: Select and confirm. This deletes all entered digits. Confirm. Select and confirm. Select and confirm.
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Page 37: Dialing A Number From The Internal Directory
Step by Step Speaker US: Directory? UK: Phonebook? If applicable If several directories have been configured: 1=internal? Scroll Next? Scroll Previous? Making Calls – Convenience Functions Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. -
Page 38: Dialing From The Telephone Database (Ldap)
The entry you wish to dial appears on the screen. Select and confirm. Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. - Page 39 Step by Step If applicable If configured (ask your service personnel), you can also If applicable Delete Character? Search? Call? Scroll Next? Scroll Previous? Call? Change search string? Making Calls – Convenience Functions You can use the keypad with the digits as an alphanu- meric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed.
- Page 40 Making Calls – Convenience Functions Step by Step Show results? Change search string? If too many names are found: If more than the maximum of 50 names are found cor- responding to your query, only an incomplete list of re- sults can be displayed.
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Page 41: Using Mailboxes
If you have programmed the "Mailbox" key the associated LED lights up when messages have ar- rived for you. If your telephone is connected to a voice mail system, the "Mailbox" key will also light up to alert you to any messages that have arrived. -
Page 42: Automatic Connection Setup (Hotline)
UK:busy at the moment" appears on your screen. Confirm. When the reserved trunk becomes free: Your telephone rings. The display shows " Trunk is free". Lift the handset. You hear the CO dial tone. Enter the number of the external station. -
Page 43: Associated Dialing/Dialing Aid
The operating procedure depends on whether the dial- ing aid is connected to the S You can also use your system telephone as a dialing aid for other telephones. Dialing aid on the S On the PC, select a destination and start dialing. -
Page 44: During A Call
Precondition: You are engaged in a phone call and hear a tone (every six seconds). Ending the first call and answering the waiting call: Replace the handset. Your telephone rings. Answer the second call. Lift the handset. Placing the first call on hold and answering the sec- ond call: Select and confirm. -
Page 45: Preventing And Allowing Call Waiting (Automatic Camp-On)
You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Precondition: You are conducting a call. -
Page 46: Placing External Calls On Hold
(recall). Placing External Calls on Hold If you have programmed a key on your telephone as a hold key Page 54, you can place external calls on hold. - Page 47 63=Retrieve line? Making Calls – Convenience Functions Picking up (Retrieving) a Held Call Precondition: One or more calls have been parked. The telephone is idle. Press the key. The LED lights up. Select and confirm. Enter the code. If the "Line retrieved" key ured, press the key.
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Page 48: Conducting A Conference
Making Calls – Convenience Functions Step by Step Start conference? Conference? Program/Service Return to held call? Add party? Conference? Program/Service Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. -
Page 49: Ending A Conference (Initiator Only)
Step by Step View conf parties? Next? Exit list? View conf parties? Next? Remove party? US: Leave conference? UK: Withdraw? End conference? Program/Service Drop last conf. party? Program/Service qhme Making Calls – Convenience Functions Checking Which Parties Are in the Conference (Ini- tiator Only) Select and confirm. -
Page 50: Activating Tone Dialing (Dtmf Suffix Dialing)
Making Calls – Convenience Functions Step by Step Program/Service 53=DTMF dialing? US: Consult? UK: Enquiry? Program/Service 80=Speaker call? Activating Tone Dialing (DTMF Suffix Dialing) You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. -
Page 51: Trunk Flash
Precondition: You have set up an external connection. Press the key. The LED lights up. Select and confirm. Enter the code. Enter the service code and/or telephone number. -
Page 52: If You Cannot Reach A Destination
The called party and person to whom this party is talk- ing hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (station no. or name)". -
Page 53: Using Night Answer
When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by serv- ice personnel (standard night answer service) or by you (temporary night answer service). -
Page 54: Saving Functions, Procedures And Appointments
Appointments You can save a frequently-dialed number, or frequently- used functions/procedures (comprising several operat- ing steps) to any free key on your telephone or add-on device. If you have programmed a Shift key, you can assign numbers and functions on two levels of the program- mable keys. - Page 55 Step by Step Saving Functions, Procedures and Appointments Now press the key to access the function direct- ly. If the function can be turned on and off, such as "Do not disturb", pressing the key multi- ple times turns the function on and off. Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Forward Line, US:Night answer UK:Night Service, Do not disturb,...
- Page 56 Saving Functions, Procedures and Appointments Step by Step Repdial key (internal), Direct station select: The other party is not engaged in a call. The other party is engaged in a call or has activated do not disturb. Flashing rapidly - A caller is trying to reach you, please pick up the phone.
- Page 57 Saving Functions, Procedures and Appointments Step by Step The following functions are assigned to keys which have no LED: Repdial key (external), Procedure key, Trace call, Speed- dial, Release call, Clear, US:Lock all phones UK:Tele- phone Lock, Send message, US:Directory UK:Phone- book (1=internal, 2=LDAP), Call waiting, US:Connect/ Toggle UK:Shuttle, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone,...
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Page 58: Assigning A Procedure (Operating Steps) To A Key
Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone. Using the associated dial function, for example Page 43, you can save all the remaining inputs re- quired (station number of the calling party + the station number to be dialed) to a single key. -
Page 59: Appointments Function
Page 50. Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment To do this, you need to save the time you want the call to be made. You can enter a single appointment that will take place in the next twenty four hours, or you can en- ter a daily recurring appointment. -
Page 60: Using Timed Reminders
Using Timed Reminders Precondition: You must have saved a timed reminder Page 59. The current time is the time stored. The telephone rings. The timed reminder appears on the screen. Press the key twice. Lift the handset and replace it again. -
Page 61: Displaying And Assigning Call Charges
If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier. Indication of the cost of a telephone call has to be re- quested from the service provider and has to be in- stalled by an authorised technician. -
Page 62: Displaying Call Charges For Another Telephone (Not For U.s.)
Add’l information? US: Exit? UK: End? Displaying Call Charges for Another Telephone (Not for U.S.) If this function is configured (contact your service per- sonnel), you can display and print the chargeable calls for other telephones (such as a pay phone). -
Page 63: Dialing With Call Charge Assignment
Step by Step Program/Service 60=Account code? US: #=Save? UK: #=Save entry? Displaying and Assigning Call Charges Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you. Press the key. The LED lights up. Select and confirm. -
Page 64: Private Sphere/Security
You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is acti- vated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this pur- pose (contact your service personnel). Select and confirm. -
Page 65: Caller Id Suppression
Your service personnel can turn caller ID suppres- sion on and off for all telephones. Monitoring a Room A telephone can be used to monitor a room. The func- tion must be activated on the telephone that you want to monitor. -
Page 66: Trace Call: Identifying Anonymous Callers (Not For U.s.)
Private Sphere/Security Step by Step Program/Service 84=Trace call? Trace Call: Identifying Anonymous Callers (Not for U.S.) You can have the carrier identify malicious external call- ers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time. -
Page 67: Locking The Telephone To Prevent Unauthorized Use
Select and confirm. Enter the code for "on" or "off". Enter the telephone lock PIN While the telephone is locked, a special dial tone sounds when you lift the handset. You can con- tinue to dial internal numbers as usual. -
Page 68: Locking Another Telephone To Prevent Unauthorized Use
You can use this function to unlock the telephone for us- ers who have locked their telephones and then forgot- ten their PINs. -
Page 69: Saving Your Pin
• to prevent unauthorized persons from using your telephone Page 67 • to use another telephone like your own you need to enter a personal identification number, which you can save yourself. Press the key. The LED lights up. Confirm. -
Page 70: Using Other Functions
Using Other Functions Step by Step US: Send message? UK: Send Message? 0=Please call back Enter message text? Using Other Functions Sending a Message You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display (e.g. -
Page 71: Displaying And Deleting Messages You Have Sent
Step by Step Send? View sent message? Entering text via the keypad Enter text (max. 24 characters) via the keypad. Digit keys must be pressed a specific number of times to en- ter letters. Example: "R" = Press the key once and the times. -
Page 72: Answering Messages
Confirm. Follow the display prompts. Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen. -
Page 73: Deleting Advisory Messages
Step by Step Advisory msg. off Deleting Advisory Messages Select and confirm. Enter the code. If you have programmed an "Advisory message" key Page 54: The LED lights up. Press the key. Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the "View number of calls"... -
Page 74: Using Another Telephone Like Your Own
508=Temporary Phone? qidl If applicable Change password Using Another Telephone Like Your Other people can temporarily use your telephone for outgoing calls as though it were their own. Press the key. The LED lights up. Select and confirm. Enter the code. -
Page 75: Fax Details And Message On Answering Machine
Using Other Functions Step by Step Fax Details and Message on Answer- ing Machine If a fax or answering machine is connected to your sys- tem and you have assigned the "Fax details" function to a programmable key Page 54, the key lights up when a fax or a message has been received. -
Page 76: Resetting Services And Functions (System-Wide Cancellation For A Telephone)
Using Other Functions Step by Step Program/Service #0=Reset services? Resetting Services and Functions (System-Wide Cancellation for a Tele- phone) There is a general reset procedure for activated func- tions. The following functions are canceled, if they were activated: • Forwarding on •... -
Page 77: Activating Functions For Another Telephone
Press the key. The LED lights up. Confirm. Enter the code. Enter the internal number of the telephone for which you want to activate the function. Enter the code, such as Follow the prompts on the screen for any further input. -
Page 78: Using System Functions From The Outside (Disa: Direct Inward System Access)
Precondition: You have a telephone that uses tone di- aling (DTMF dialing) or you can switch your telephone to tone dialing. The telephone is not connected to the system. Set up a call to the system. Enter the station number (contact your service personnel). - Page 79 Step by Step Wait for a dial tone and then enter the code, such as 97 for Do not disturb on. Make other inputs as neces- sary; (refer to the operating instructions for pulse and DTMF telephones). Dial the external number. You can only execute one function at a time, or set up only one outgoing connection.
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Page 80: Using Functions In Isdn Via Code Dialing (Keypad Dialing)
Contact your network provider to find out which ISDN functions can be code-controlled in your country. Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activi- ties or remote operation (e.g. toll fraud). -
Page 81: Controlling Connected Computers Or Other Programs And Telephone Data Service (Hipath 3500/3550/3700/3750 Only)
Step by Step Program/Service 42=Tel. data service? Entry complete? Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only) If this function has been configured (contact your serv- ice personnel), you can control connected computers or programs running on them, such as hotel services or in- formation systems, from your telephone. -
Page 82: Controlling Relays
The pocket receiver indicates to the person you are looking for that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you. The operating procedures differ according to the type of radio paging equipment connected (simple or enhanced paging equipment). -
Page 83: Simple Paging Equipment
Page 86, call forwarding direction (service technician) to the internal station number of your paging equipment. A call request is then signaled automatically. Answering the page from the nearest telephone: Lift the handset. Enter the code. Enter your own station number. -
Page 84: Using Other Team Functions
UK:Hunt group join/leave" key this means that the audible tone was activated for at least one group. Special features must be taken into considera- tion if your telephone operates with HiPath 5000 RSM (system networking via PC network) Page 97! You belong to a hunt group or a group call: Select and confirm. - Page 85 Step by Step US: Leave group? UK: Leave hunt group? US: Join group? UK: Join hunt group? 301 x group name group name Next? US: Leave group? UK: Leave hunt group? US: Join group? UK: Join hunt group? #=Leave all groups? =Rejoin_all_groups You belong to multiple groups or to one group with trunk keys (including executive/secretary teams).
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Page 86: Accepting A Call For Another Member Of Your Team
Enter the code. Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones. The person who an- swers first receives the call. Special features must be taken into considera-... -
Page 87: Uniform Call Distribution (Ucd)
Step by Step Program/Service UCD? 401=Log on? #401=Log off? qhde rhde Program/Service UCD? #402=Not available? 402=Available? rhdf qhdf Uniform Call Distribution (UCD) If this function has been configured (contact your serv- ice personnel), you belong to a group of users (agents) to whom calls are distributed. - Page 88 If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time un- til you log back on.
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Page 89: Team And Executive/Secretary
Trunk keys (MULAP keys) • Direct station selection keys • Group call key (not on the executive telephone in an executive/sec- retary team) • Ring transfer keys (only in an executive/secretary team) As a team member, you can also program these keys yourself ("MULAP key", "Direct station select", "US:Join/... -
Page 90: Answering Calls With Trunk Keys
"Speaker" key; in this case the assigned trunk key lights Lift the handset. With on-hook dialing: Use speakerphone mode and open listening (not available with optiPoint 400 economy). Making Calls with Trunk Keys Press the free trunk key that you want to use to set up your call. -
Page 91: Switching Between Phone Calls On Multiple Trunks
Step by Step Program/Service 501=Forward Line: On? qide Team and Executive/Secretary Functions With Trunk Keys Retrieving the call: Press the slowly flashing trunk key. Switching Between Phone Calls on Multiple Trunks Precondition: You are conducting a call over a trunk in your group. - Page 92 Team and Executive/Secretary Functions With Trunk Keys Step by Step 1=all calls? 2=external calls only? 3=internal calls only? US: Save? UK: Save entry? Program/Service #501=Forward Line: Off? ride Select and confirm. Enter the code. Enter the destination number. Confirm. If available. Press the "Forward Line" key. (You have stored the call forwarding type and destination on the "Forward Line"...
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Page 93: Using Dss Keys
DSS key is flashing rapidly. Lift the handset. or With on-hook dialing: Use speakerphone mode and open listening (not available with optiPoint 400 economy). Calling a Team Member Directly Press the direct station selection key. If the team member you wish to reach is engaged in an- other call, the DSS key on your telephone is illuminated. -
Page 94: Transferring A Call In Progress
Press the flashing DSS key or trunk key. Lift the handset. or With on-hook dialing: Use speakerphone mode and open listening (not available with optiPoint 400 economy). Joining or Leaving a Group Call (Not for the Executive Telephone in an... -
Page 95: Transferring Calls Directly To The Executive (Only In An Executive/Secretary Group)
Normally, audible signaling of all calls for the executive is heard only in the secretary’s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it. Activating ring transfer: Press the Ring Transfer"... -
Page 96: Testing The Telephone
Select and confirm. Enter the code. If everything is OK, • all LEDs on the telephone start flashing, including the ones on the key module (only the Program/Serv- ice menu LED lights up); • your station number appears on the screen;... -
Page 97: Special Functions In The Lan (Pc Network)
Special Functions in the LAN (PC Network) Special Functions in the LAN (PC Network) If your telephone is operating in a HiPath 5000 RSM en- vironment, multiple HiPath 3000 systems are intercon- nected via a LAN (Local Area Network, e.g. proprietary PC network). -
Page 98: Transferring Call Forwarding
3=internal calls only? Save? Call forwarding off? Transferring Call Forwarding You can activate/deactivate call forwarding for your telephone from other HiPath 5000 RSM tele- phones. Select and confirm. Enter the code. Enter the (DISA) call number of the HiPath 3000 to which your telephone is connected. -
Page 99: Using Night Answer
Enter the (DISA) call number of the HiPath 3000 to which the night answer telephone is connected. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to activate/deactivate the night answer service. Confirm the entry. -
Page 100: Activating And Deactivating A Ringing Group
Exit? Ringing group off? Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms Saving the telephones for the ringing group: Press the key. The LED lights up. -
Page 101: Controlling Relays
Enter the (DISA) call number of the HiPath 3000 in which the relay is to be controlled. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to control the relay. Confirm the entry. Select and confirm. -
Page 102: Opening The Door
Enter the (DISA) call number of the HiPath 3000 in which the door is to be opened. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to activate the door opener. Confirm the entry. -
Page 103: Labeling And Documentation
• with a computer via the Internet: You will find the "Online Key Labelling Tool" along with the user inter- face under http://www.siemens.com/hipath ware". Put the labeled strips in the rele- vant key pad on your optiPoint and place the transparent cover over them (mat page above). -
Page 104: Attaching A Station Number Label
Attaching a Station Number Label Self-adhesive call-number labels are also delivered with your optiPoint. Write on the call-number label (fire brigade, police, own telephone num- bers), then remove and stick it in the recess on the telephone when the handset is lifted. Documentation You can find these operating instructions in the Internet in PDF format under http://www.siemens.com/hipath... -
Page 105: Fixing Problems
• If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). -
Page 106: Responding To Error Messages On The Screen
The station number you dialed does not exist. The tele- phone you are trying to call is unplugged. Possible response: Enter a correct station number. Try calling the telephone again later on. Possible cause: You dialed your own station number. -
Page 107: Index
... 47 transfer ... 94 transfer after announcement using DSS keys in a team call charge assignment call charges for another telephone call charges for your telephone call forwarding MSN in CO call request call signal call transfer... - Page 108 ... 21 forwarding multiple subscriber number (MSN) ... 21 function keys ... 10 functions activating/deactivating for another ... 73 telephone associated service programming on keys resetting group call in a team ... 24 handsfree answerback ... 29 ... 37 ... 29 headset ...
- Page 109 ... 38 leaving an advisory message LED (light-emitting diode) LED indications, meaning of LED signals, meaning ... 55 locking all phones ... 68 locking/unlocking the telephone mailbox ... 41 making calls on-hook dialing ... 14 using redial ... 16 with the dialing aid ...
- Page 110 ... 81 telephone maintenance ... 105 telephone test ... 96 temporary phone ... 74 testing the telephone testing the telephone functions text message answering deleting/displaying receiving sending three-party conference time-dependent hotline toggle ... 83...
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Page 111: Overview Of Functions/Codes (Alphabetical)
Overview of Functions/Codes (Alphabetical) The table below lists all available functions as they appear on the display. Functions that have been configured (contact your service personnel) can be activated interactively (se- lect + save) via the Program/Service menu (select + save or enter a code), or by pressing function keys, provided that the functions have been configured (contact your service per- sonnel). - Page 112 Overview of Functions/Codes (Alphabetical) Functions (display) Consult Return to held call Quit and return Transfer/US:Accept call UK:Accept Control Relay On Control Relay Off US:Directory UK:Phonebook 1=internal 2=LDAP DISA Internal DISA En-bloc sending Dial DND on DND off Door opener on Door opener off DTMF dialing Forwarding on...
- Page 113 Functions (display) HF answerback on HF answerback off Hotline Join hunt group Leave hunt group Rejoin all groups Leave all groups Lock all phones Mute on Mute off Night answer on Night answer off Open door Override Page Answer page (not for U.S.) Park a call Retrieve call Phone Test...
- Page 114 View sent message US: View messages UK: Display Messages Mailbox Keypad dialingl Shift Key Show call charges (own telephone) View call charges (other party’s telephone) Speaker call Suppress call ID Restore caller ID Tel. data service Temporary MSN (not for U.S.)
- Page 115 Functions (display) Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue US:Callback UK:Set Callback View callbacks/Delete Use speed-dialing Change Speed-dial (station) Overview of Functions/Codes (Alphabetical) ... Via the ... Inter- Program/Service actively menu...
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Page 116: Fcc And Industry Canada Compliance
The Siemens optiPoint telephone is certified with FCC under Part 68 as a component device for connection behind FCC Part 68 certified Siemens PBX systems. In order for the FCC certification of the Siemens optiPoint telephone to be retained, all other products used in conjunction with the Siemens optiPoint telephone must also be FCC Part 68 certified for use with the front-end terminal equipment. - Page 117 If at any time the ownership of Siemens optiPoint telephone is transferred to someone else (whether independently or as part of a system), please supply this manual to the new owner. 1. REN The ringer equivalence number (REN) is used to determine the quality of devices which may be connected to the telephone line.
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Page 118: Equipment Attachment Limitations
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indi- cation of the maximum number of terminals allowed to be connected to a telephone inter- face. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. - Page 119 An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. © Siemens AG 2004 Information and Communication Networks Hofmannstr. 51 • D-81359 München Ref. No.: A31003-H1012-C122-5-7619 Subject to availability.