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Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Contacting TAC by Using the Cisco TAC Website
Cisco 1710 Security Router Software Configuration Guide
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Cisco.com is the foundation of a suite of interactive, networked services that
provides immediate, open access to Cisco information and resources at anytime,
from anywhere in the world. This highly integrated Internet application is a
powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and
partners streamline business processes and improve productivity. Through
Cisco.com, you can find information about Cisco and our networking solutions,
services, and programs. In addition, you can resolve technical issues with online
technical support, download and test software packages, and order Cisco learning
materials and merchandise. Valuable online skill assessment, training, and
certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional
personalized information and services. Registered users can order products, check
on the status of an order, access technical support, and view benefits specific to
their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
The Cisco TAC website is available to all customers who need technical
assistance with a Cisco product or technology that is under warranty or covered
by a maintenance contract.
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC
by going to the TAC website:
http://www.cisco.com/tac
Preface
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