SL1100
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S
S
2
ERVICE
ECTION
The following service conditions apply:
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Desktop Suite
Example 3
IP station extension 151 is using port 34 and logs in with the user name and
password assigned to extension 151. The person that sits at extension 151 in
the office goes out of the office and wishes to run the Desktop Application as a
Softphone for extension 151. This is only possible if the registration mode is
manual. When the Desktop Application is launched, the user will be prompted
for a user name and password. The user would enter the user name and
password assigned to extension 151. The IP station that was 151 in the office
will show Log Off in the display, and the Desktop Application Softphone will
come up as extension 151. When the user is back in the office, they would press
the exit soft key and the phone will reset and prompt for a login. They would
enter the user name and password assigned to extension 151, and the IP phone
will come back up as extension 151.
Example 4
A user wishes to have a Softphone that is a different extension than the one they
use in the office. A user name and password can be assigned to extension 143.
In Automatic registration, the user name and password assigned to extension
143 is entered in the Desktop Configuration. In Manual registration, when the
user launches the Desktop Application, the user will be prompted for a
password. The user would enter the user name and password assigned to
extension 143, and the Softphone extension will be 143. At this point, port 43
will no longer be available in the system because it is registered to the PC
running the Desktop Application for Softphone extension 143.
C
ONDITIONS
When running Desktop Applications in deskset mode for an IP phone when the
registration mode is set to automatic or manual, the user name and password
must be different than that of the IP phone.
A Softphone that is assigned a DSS console cannot override another IP phone.
A Softphone cannot override an IP phone that is assigned a DSS console.
Once a Softphone with a DSS console is logged in, it cannot log in with a
different user name and password.
Once a desktop is launched on one PC using a User ID and Password in
deskset or Softphone mode, the same User ID and Password cannot be used on
a different PC in a different mode.
In the first release of SL1100, Network Address Translation (NAT) is not
supported. Because of this, any IP multiline terminal or Desktop Applications
must appear to be on the same network as the SL1100 VoIP Interface
(VOIPDB). For remote Desktop Applications, such as the Softphone, this can be
achieved by using a VPN connection to the network where the SL1100 resides.
Issue 1.0
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