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Samsung OfficeServ 7100 series System Description
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Samsung OfficeServ 7100 series System Description

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GABD-000233
Ver
06
OfficeServ 7100
System Description

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  • Page 1 GABD-000233 OfficeServ 7100 System Description...
  • Page 2 This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

  • Page 3: Introduction

    Describes Call, VoIP, Data, Voice Mail (VM), and Web and System management functions provided by OfficeServ. ANNEX A. Open Source Announcement This chapter describes the open source list used in this product and the License Agreements. ABBREVIATION Describes the acronyms used in this manual. © SAMSUNG Electronics Co., Ltd.

  • Page 4: Conventions

    - MP10a, MP11 is added. 04. 2009. Added Turkey RoHS announcement 06. 2010. Modified Annex A. Open Source Announcement 09. 2011 - Manual Edition allocation method is changed. (Ed.05 → Ver.6.0) - 8SLI3, 16SLI3, 8COMBO3 are added. © SAMSUNG Electronics Co., Ltd.

  • Page 5: Safety Concerns

    For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically required action © SAMSUNG Electronics Co., Ltd.

  • Page 6: Caution

    After dismounting Media card by MMC 817, eject Media card or power off if necessary. Otherwise, Media card may be damaged. After dismounting operation, MC LED is off. (MP10a/11) When MC LED is red, remove the Media card and insert it again. (MP10) © SAMSUNG Electronics Co., Ltd.

  • Page 7: Table Of Contents

    2.3.2 Voice Trunk Line Board......................2-9 2.3.3 Voice Station Board ....................... 2-14 2.3.4 Voice Trunk Line/Station Board (UNI) ................... 2-22 2.3.5 Data Board ..........................2-25 2.3.6 Voice Application Board ......................2-27 Station Phones ........................2-29 © SAMSUNG Electronics Co., Ltd.
  • Page 8 Rings and Tones ........................3-8 3.4.1 Ring Cycles..........................3-8 3.4.2 Tones............................3-8 Available Terminals ........................ 3-9 IP Port Table .......................... 3-10 3.6.1 OfficeServ 7000 Families IP Port Numbers ................. 3-10 3.6.2 OfficeServ Solutions IP Port Numbers ................. 3-12 © SAMSUNG Electronics Co., Ltd.
  • Page 9 Web Management ........................ 4-30 4.5.1 Web Management ......................... 4-30 ANNEX A. Open Source Announcement ABBREVIATION A ~ D ................................I E ~ K ................................II L ~ Q ................................. III R ~ V ................................. IV W ................................V © SAMSUNG Electronics Co., Ltd.
  • Page 10 Figure 2.28 ITP-5112L ......................2-31 Figure 2.29 ITP-5114D ......................2-31 Figure 2.30 ITP-5121D ......................2-31 Figure 2.31 DS-5064B ......................2-32 Figure 2.32 DPIM ........................2-33 Figure 2.33 SMT-R2000 ......................2-34 Figure 2.34 SMT-W5100 ....................... 2-34 © SAMSUNG Electronics Co., Ltd. VIII...
  • Page 11 Table 3.8 I/O Voltage of PSU ....................3-7 Table 3.9 System Ring Cycles ....................3-8 Table 3.10 Cycles of the System Tones .................. 3-8 Table 3.11 OfficeServ 7100 Compatible Terminals ..............3-9 Table 3.12 OfficeServ 7000 Families IP Port Numbers ............3-10 © SAMSUNG Electronics Co., Ltd.
  • Page 12 Ошибка! Используйте вкладку "Главная" для применения 제목 7 к тексту, который должен здесь отображаться. Table 3.13 OfficeServ Solutions IP Port Numbers ..............3-12 © SAMSUNG Electronics Co., Ltd.

  • Page 13: Chapter 1. Overview Of Officeserv 7100

    Priority Queuing, On-Demand Bandwidth management for WAN. WAN and LAN Functions OfficeServ 7100 supports WAN and is equipped LAN interface modules so that it can exchange data with external Internet and internal Intranet via 100 base-T interface without additional data equipment. © SAMSUNG Electronics Co., Ltd.
  • Page 14 - ‘Integrated’ means that OfficeServ 7100 system inter-works with an external solution server and the system and the server operates as one integrated function. - For detailed information about how to use each application solution, refer to the User Guide for each application. © SAMSUNG Electronics Co., Ltd.

  • Page 15: System Architecture

    8TRK provides the Caller ID (FSK CID) function within a board in default. If 4TRM option board is mounted on the UNI board, it operates as a voice trunk board and supports an analog trunk line, and provides the CID & PRS. © SAMSUNG Electronics Co., Ltd.
  • Page 16 (MGI64) board converts voice into data and provides VoIP service in data network. Application Solutions OfficeServ 7100 provide the following application software. OfficeServ Solution and OfficeServ Admin are constructed in additional servers. OfficeServ Solution (CTI, OfficeServ Operator)  OfficeServ Admin (Web Management, Installation Tool)  © SAMSUNG Electronics Co., Ltd.

  • Page 17: Interface

     IP Telephone  Standard SIP Telephone  In view of signal processing, the interface interworking standards between VoIP components are as follows: Proprietary TCP Inter Process Communication (IPC)  SIP UA-to-UA  UA-to-Server  © SAMSUNG Electronics Co., Ltd.

  • Page 18: Programming

    Operator Program Range’ by a technician. Programming can be made in any stations in the tenant group, but the programming can be only made in a station at the same time. Subscriber Level Program Only subscriber programs are programmable. © SAMSUNG Electronics Co., Ltd.

  • Page 19: Chapter 2. H/W Of Officeserv 7100

    OfficeServ 7100 hardware has functional modules.  Capacity can be expanded or functions can be changed in each module without interrupting the services for the existing subscribers. Each module can be easily installed or removed in the plug-in way.  © SAMSUNG Electronics Co., Ltd.
  • Page 20 A specific heat-generated part of the hardware is blocked in order not to affect temperature-sensitive components. A 60 mm fans for cooling are installed to exhale internal air to outside.  The parts installed into the modules are located on the basis of heat distribution.  © SAMSUNG Electronics Co., Ltd.

  • Page 21: Cabinet Configuration

    The LED turns on while applying AC power. DC LED The LED turns on while the DC power normally comes out. Battery Socket Socket to connect an external battery Ground Lug Lug to ground the system communication © SAMSUNG Electronics Co., Ltd.

  • Page 22: Configuration Of Slots

    Blank board is a dummy board that functions as a screen to prevent the system from foreign materials when the Universal Slot is not equipped boards. If an empty board is generated, use a blank board to vent internal air naturally. © SAMSUNG Electronics Co., Ltd.

  • Page 23: Boards By Functions

    Port for Universal Asynchronous Receiver and Transmitter (UART) test   External/Internal Music On Hold (MOH) and Loud/common bell functions  Time setting and display function Analog Phase Locked Loop (APLL) function for the synchronization with digital  subscribers © SAMSUNG Electronics Co., Ltd.

  • Page 24: Table 2.4 Specification Of Mp10/10A/11 Boards

    1GByte (SD Card, MP10a, MP11 Only) VM/AA) Width of Data Bus MP10: 1 Bit, MP10a/MP11: 4 Bit EEPROM Data memory Capacity MP10: 4 KB, MP10a/MP11: 32 KB (example: MAC/IP Address) Interface MP10: SPI, MP10a/MP11: I2C © SAMSUNG Electronics Co., Ltd.

  • Page 25: Figure 2.2 Front View Of Mp10

    Media Card MP10 (MP1 Figure 2.2 Front View of MP10 MISC RUN LAN Media Card MP10a MP11) Figure 2.3 Front View of MP10a MISC RUN LAN Media Card MP11 (MP1 Figure 2.4 Front View of MP11 © SAMSUNG Electronics Co., Ltd.

  • Page 26: Table 2.5 Ports And Leds Of Mp10/10A/11 Boards

    After dismounting Media card by MMC 817, eject Media card or power off if necessary. Otherwise, Media card may be damaged. After dismounting operation, MC LED is off. (MP10a/11) When MC LED is red, remove the Media card and insert it again. (MP10) © SAMSUNG Electronics Co., Ltd.

  • Page 27: Voice Trunk Line Board

    Function for the HDLC or Common Associated Signaling (CAS) through the Common  Channel Signaling (CCS) Specifications The specifications of TEPRIa voice trunk line board are as follows:  PRI: 30 channels or 23 channels  © SAMSUNG Electronics Co., Ltd.

  • Page 28: Figure 2.5 Front View Of Tepria

    - On (Green): Normal operation (blink at the interval of 200 ms) - On (Orange): Debug mode operation (blink at the interval of 200 ms) CLK LED On when the Reference clock is used as the system clock Button for resetting board © SAMSUNG Electronics Co., Ltd. 2-10...

  • Page 29: Figure 2.6 Front View Of Tepri2

    PRI: 30 channels or 23 channels  Front View The front view of TEPRI2 voice board is shown in the figure below: SYN1 LOS1 AIS1 SYN2 LOS2 AIS2 TEPRI2 Figure 2.6 Front View of TEPRI2 © SAMSUNG Electronics Co., Ltd. 2-11...

  • Page 30: Table 2.7 Ports And Leds Of Tepri2 Board

    - On (Green): Normal operation (blink at the interval of 200 ms) - On (Orange): Debug mode operation (blink at the interval of 200 ms) CLK LED On when the reference clock is used as the system clock. Button for resetting board © SAMSUNG Electronics Co., Ltd. 2-12...

  • Page 31: Figure 2.7 Front View Of 8Trk

    Table 2.8 Ports and LEDs of 8TRK Board Port, LED Function Description P1~P8 Trunk Ports P1~P8 LED The status of ports - Off: Not used - On: In use - Blink: On receiving a ring © SAMSUNG Electronics Co., Ltd. 2-13...

  • Page 32: Voice Station Board

    The components on the front panel of 8SLI have the functions below: Table 2.9 Ports and LEDs of 8SLI Port, LED Function Description P1~P8 Station ports of analog phones P1~P8 LED The status of Ports - Off: Not used - On: Station in use © SAMSUNG Electronics Co., Ltd. 2-14...

  • Page 33: Figure 2.9 Front View Of 8Dli

    OfficeServ 7100 System Description 2.3.3.2 8DLI 8DLI (Digital Line Interface) board supports 8-port for digital stations. It interworks with Samsung digital phones via the station to provide voice communication. Specifications The specifications of 8DLI voice station boards are as follows: 8DLI Board: Eight station ports and 2B+D (Two voice channel and one signal channel) ...

  • Page 34: Figure 2.10 Front View Of 8Combo

    The front view of 8COMBO voice station board is shown in the figure below: 8COMBO Figure 2.10 Front View of 8COMBO Table 2.11 Ports and LEDs of 8COMBO Board Port Function Description S1~S8 Analogue station ports D1~D8 Digital station ports © SAMSUNG Electronics Co., Ltd. 2-16...

  • Page 35: Figure 2.11 Front View Of 8Combo3

    The front view of 8COMBO3 voice station board is shown in the figure below: 8COMBO3 Figure 2.11 Front View of 8COMBO3 Table 2.12 Ports of 8COMBO3 Board Port Function Description S1~S8 Analogue station ports PFT combination port D1~D8 Digital station ports © SAMSUNG Electronics Co., Ltd. 2-17...

  • Page 36: Figure 2.12 Front View Of 16Sli2

    16SLI2/16MWSLI boards provides 16 station ports. Front View of 16SLI2/16MWSLI The front view of 16SLI2/16MWSLI boards is shown as follows: 16SLI2 Figure 2.12 Front View of 16SLI2 16MWSLI Figure 2.13 Front View of 16MWSLI © SAMSUNG Electronics Co., Ltd. 2-18...

  • Page 37: Figure 2.14 Front View Of 8Sli3

      Supporting Caller ID Tx Specifications 8SLI3/16SLI3 boards provide 8/16 station ports. Front View of 8SLI3 The front view of 8SLI3 board is shown as follows: 8SLI3 Figure 2.14 Front View of 8SLI3 © SAMSUNG Electronics Co., Ltd. 2-19...

  • Page 38: Figure 2.15 Front View Of 16Sli3

    The components on the front panels of 16SLI3 board have the functions below: Table 2.15 Ports of 16SLI3 Board Port, LED Function Description P1~P16 Station ports of regular phones P1, P8 PFT combination port © SAMSUNG Electronics Co., Ltd. 2-20...

  • Page 39: Figure 2.16 Front View Of 16Dli2

    OfficeServ 7100 System Description 2.3.3.7 16DLI2 16DLI2 board has 16-port for digital stations. It interworks with Samsung digital phones via the station line to provide voice communication. Specifications The specifications of 16DLI2 voice station board as follows: 16 station ports provided ...

  • Page 40: Voice Trunk Line/Station Board (Uni)

    Use of 4DLM option board: Four station ports  Front View The front view of UNI board is shown in the figure below: -MD1- -MD2- -MD3- MD1 MD2 -MD1- -MD2- -MD3- Figure 2.17 Front View of UNI Board © SAMSUNG Electronics Co., Ltd. 2-22...

  • Page 41: Figure 2.18 Option Board Of Uni Board (Trunk)

    UNI board mountable option boards are as follows. If 4TRM/2BRM option board is mounted on UNI board, UNI board operates as a trunk line board. 2BRM 4TRM Figure 2.18 Option board of UNI Board (Trunk) © SAMSUNG Electronics Co., Ltd. 2-23...

  • Page 42: Figure 2.19 Option Boards Of Uni Board (Station)

    4DLM Figure 2.19 Option Boards of UNI Board (Station) Description of 4TRM/8TRK 4TRM Module supports only DTMF dialing, but does not support for Dial Pulse dialing. 8TRK board supports DTMF and Dial Pulse dialing. © SAMSUNG Electronics Co., Ltd. 2-24...

  • Page 43: Data Board

    IEEE 802.3af Power over Ethernet (PoE)   IGMP Snooping Specifications 4SWM, provides four 100 Base-T ports. Board View The board view of the 4SWM, is shown in the figure below: Figure 2.20 4SWM © SAMSUNG Electronics Co., Ltd. 2-25...

  • Page 44: Figure 2.21 Front View Of The Lim Board

    Right LED of each port The LED indicates if the port of 10/100 BASE-T is operating. - Off: The port of 10 BASE-T is operating. - On: The port of 100 BASE-Tx is operating. © SAMSUNG Electronics Co., Ltd. 2-26...

  • Page 45: Voice Application Board

     Silence suppression Front View of MGI16 The front view of the MGI16 board is shown in the figure below: PWR RUN DSP RTPT RTPR MGI16 Figure 2.22 Front View of the MGI16 Board © SAMSUNG Electronics Co., Ltd. 2-27...

  • Page 46: Figure 2.23 Front View Of Mgi64 Board

    - LED blinks when VoIP DSP is operated RTPT LED Voice packet transmission - LED turns on when transmitting voice packets RTPR LED Voice packet reception - LED turns on when receiving voice packets Button for resetting board © SAMSUNG Electronics Co., Ltd. 2-28...

  • Page 47: Station Phones

    8DLI/16DLI2/8COMBO/UNI (4DLM) board mounted on the Universal slot of OfficeServ 7100 system. If 2B is supported, the digital phones may be used by connecting with devices such as Add On Module (AOM), Keyset Daughter Board (KDB)-D, and KDB-S. © SAMSUNG Electronics Co., Ltd. 2-29...

  • Page 48: Figure 2.25 Ds-5014D

    KDB-D/S/F devices. For detailed information on the phones, refer to ‘User’s Guide for OfficeServ Digital Phones, DS-5038D/5021D/5014D’. Figure 2.25 DS-5014D Figure 2.26 DS-5021D Figure 2.27 DS-5038D © SAMSUNG Electronics Co., Ltd. 2-30...

  • Page 49: Ip Phone

    (recent called number, recent connected number, search phone numbers by name, call forwarding, search abbreviated numbers, or alarm setting). Figure 2.29 ITP-5114D Figure 2.30 ITP-5121D © SAMSUNG Electronics Co., Ltd. 2-31...

  • Page 50: Aom

    AOM Type Connectable Phone DS-5064B AOM DS-5000 series digital phone DS-4014 AOM DS-4000 series digital phone DS-4064 AOM DS-24SE AOM DS-24SE digital phone DS-2024E AOM DS-2000 series digital phone DS-3020S AOM DS-3000 series digital phone © SAMSUNG Electronics Co., Ltd. 2-32...

  • Page 51: Door Phone Interface Module

    Figure 2.32 DPIM Reference For information on how to connect terminals such as a door phone interface device, refer to ‘OfficeServ 7100 Installation Guide.’ © SAMSUNG Electronics Co., Ltd. 2-33...

  • Page 52: Wireless Lan Device

    The SMT-W5100 supports hand-over when moving between the APs (SMT-R2000) and can use data terminals such as laptops that enable the wireless LAN in the same place. SMT-W5100 performs the message service functions supported by OfficeServ 7100 system as well. Figure 2.34 SMT-W5100 © SAMSUNG Electronics Co., Ltd. 2-34...

  • Page 53: Additional Devices

    The Common Bell is a ring that can be specified when a station group is set. Once a station in a group rings, other stations in the group ring. The Common Bell is connected via the MISC port of MP10/10a/11 boards © SAMSUNG Electronics Co., Ltd. 2-35...

  • Page 54: Web Management

    OfficeServ 7100 supports the standard Telephony Application Programming Interface (TAPI), which is implemented in a client/server environment and controls third party calls. © SAMSUNG Electronics Co., Ltd. 2-36...

  • Page 55: System Capacity

    - VoIP Channel: 72 (8 (MP10/10a/11) + 64 (MGI64)) - H.323 Trunk Channel: 16 - SIP Trunk Channel: 16 - SPnet Trunk Channel: 24 - Samsung IP Phone Channel: 32 - WIP Phone Channel: 32 - SIP Phone Channel: 32 - ISDN Terminal Channel: 16...

  • Page 56: Trunk Line Capacity

    The number of channels of each slot of OfficeServ 7100 and the number of CID receivers and DTMF receivers are as follows: Table 3.4 Channels by Slots Category Slot Number of Channels Basic cabinet Slot 1 and 2 CID generation/receiver Embedded MP10/10a/11 DTMF receiver Embedded MP10/10a/11 © SAMSUNG Electronics Co., Ltd.

  • Page 57: Electrical Specification

    Figure 3.1 Trunk Line Loop Start Signaling T1 Trunk Line: No support E1 Trunk Line: No support Characteristics of the ISDN Interface Transmission The electrical characteristics of the ISDN (PRI) interface comply with the ITU I.431 and ETS 300 011 standards © SAMSUNG Electronics Co., Ltd.

  • Page 58: Table 3.5 Electrical Characteristics Of The Pri Trunk Line

    The electrical characteristics of the Digital Line Interface (DLI) are shown in the table below: Table 3.6 Electrical Characteristics of the DLI Line Categories Specifications Transmission speed 384 Kbits/s Code Alternate Mark Inversion (AMI) Pulse type Typical AMI Waveform © SAMSUNG Electronics Co., Ltd.

  • Page 59: Table 3.7 Electrical Characteristics Of The Lan Interface (100 Base-Tx)

    UTP Cables are classified into Straight-through UTP cable and Crossover UTP cable. The Straight-through UTP cable is used for connecting the LIM module of OfficeServ 7100 system to other modules (MGI16/MGI64). The Crossover UTP cable is used for connecting only LIM module to LIM module. © SAMSUNG Electronics Co., Ltd.

  • Page 60: Transmission Characteristics

     Length between PLIM and to SMT-R2000: Up to 100 m (When the Ethernet cable is used)  Leakage resistance between lines: More than 20 KΩ Leakage resistance between grounds: More than 20 KΩ  © SAMSUNG Electronics Co., Ltd.

  • Page 61: Power Specification

    - DC -54 V, 1.1 A - DC +5 V, 5 A - DC -5 V, 0.3 A - DC +3.3 V, 5 A - DC +12 V, 0.4 A - DC -54 V, 0.25 A (for backup) © SAMSUNG Electronics Co., Ltd.

  • Page 62: Rings And Tones

    250/250 ms Ring Back tone 1000/2000 ms Call Park tone Continuous Confirmation/Caution/Barge-In tone 50/50 ms Call Back/Hold tone 500/3500 ms Ring Back tone 1000/2000 ms Error/Number Unobtainable tone 250/250 ms Message Camp On tone Continuous © SAMSUNG Electronics Co., Ltd.

  • Page 63: Available Terminals

    Others DPIM, door phone Compatible Terminals All the compatible terminals of iDCS 500 Premium system are available to OfficeServ 7100. Since the compatible terminals can be changed depending on system settings, contact the system administrator. © SAMSUNG Electronics Co., Ltd.

  • Page 64: Ip Port Table

    Reserved for new service SMDR Report 5100 SMDR printout to IP connection UCD Report 5101 UCD printout to IP connection Traffic Report 5102 Traffic Report to IP connection Alarm Report 5103 System Alarm Report to IP connection © SAMSUNG Electronics Co., Ltd. 3-10...
  • Page 65 For signaling interface Phone 10000, 10001 For Link Indication interface proprietary DHCP 7000, 7001 For proprietary DHCP (Samsung) EasySync 6320 For PC link connection 5060, 5080 For SIP interface 8004, 8005 For RTP, RTCP © SAMSUNG Electronics Co., Ltd. 3-11...

  • Page 66: Officeserv Solutions Ip Port Numbers

    17770 IODSMONIPORT 18000 IODSALARMPORT 17771 IODSSNDPORT 17772 IODSRCVPORT 17773 LOGRCVPORT 17774 DBNETPORT 17777 ARSLOGPORT 17776 IODLOGRCVPORT 17779 IODUPDATERCVPORT 2600 ARSSNDPORT 2601 ARSRCVPORT 2605 VMSSNDPORT 2700 ACSSNDPORT 2701 ACSRECVPORT 19000 MONIPORT 19010 PROCMONIPORT 8500 DBRECVPORT © SAMSUNG Electronics Co., Ltd. 3-12...
  • Page 67 CTI Message Monitoring Port (All ports can (Self Monitoring) be changed by 6002 SMDR & UCD Message Monitoring Port the option for Samsung Solution like Easyset configuration.) 6003 SMDR & UCD ports for 3 party application 6500 Server Solution Connection Port ©...
  • Page 68 CHAPTER 3. Ошибка! Используйте вкладку "Главная" для применения 제목 1,장 제목 1 к тексту, который должен здесь отображаться. This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd. 3-14...

  • Page 69: Chapter 4. Functions Of Officeserv 7100

    IP address from the data server and also can set IP address manually. 4.1.2 VM Function Auto Attendant/Voice Mail OfficeServ 7100 provides the auto-attendant function and the voice mail function by using embedded DSP for the Voice mail service. © SAMSUNG Electronics Co., Ltd.

  • Page 70: Router Alg Interworking

    In this case, the call module and data module interwork each other and share the tunneling conversion information for smooth services. This function is only provided to OfficeServ 7100 MP11. © SAMSUNG Electronics Co., Ltd.

  • Page 71: Voip Function

    OfficeServ 7100. 4.2.2 VoIP Trunk Line Interface OfficeServ 7100 provides the VoIP trunk line interface (H.323/SIP). VoIP trunks can be connected with external server. OfficeServ 7100 controls calls, and individual MGI16/MGI64 board connects speech path. © SAMSUNG Electronics Co., Ltd.

  • Page 72: Data Functions

    The Level Classification Setup function gives the packets the levels of High/Low and processes them according to their levels, which makes the differential services possible. © SAMSUNG Electronics Co., Ltd.

  • Page 73: Router Functions

    This routing protocol is used prior to the RIP in the large-size independent network. A router detects and reports any change in the routing table or the network to other routers. In this way, all routers share the same routing information. © SAMSUNG Electronics Co., Ltd.
  • Page 74 This function reproduces the ToS field flowing into the data server, performs the routing process first of all, and heightens the process priority in the next HOP. © SAMSUNG Electronics Co., Ltd.

  • Page 75: Security

    (www.snort.org) defining the intrusion pattern and types. The detected packets are sorted and processed into Close connection/port or service disable/Alarm/log based on the intrusion pattern and the level and processed. In the case of the alarm, the system will notify to the system administrator immediately. © SAMSUNG Electronics Co., Ltd.

  • Page 76: Data Applications Functions

    This function allows the administrator to report and manage the alarm, event, traffic, and logging information including the IDS information of the data server into the system administrator package through the TCP/UDP. Whether to report can be optionally specified based on the management data type. © SAMSUNG Electronics Co., Ltd.
  • Page 77 (MIB) installed and determined at each network devices. The SNMP manager existing at the place separated from the agent manages the overall network by collecting the information on SNMP gent distributed at the network. © SAMSUNG Electronics Co., Ltd.

  • Page 78: Voice Mail Function

    Music or announcements may be recorded in the OfficeServ 7100 Voice Mail memory and used by the phone system for Music On Hold. The recorded announcement or music will play in a continuous loop and may be used to provide custom on hold announcements or promotional messages. © SAMSUNG Electronics Co., Ltd. 4-10...
  • Page 79 The OfficeServ 7100 Voice Mail clock is responsible for providing each message with a date and time stamp. This clock is always synchronized with the phone system, as is changing between day and night modes. © SAMSUNG Electronics Co., Ltd. 4-11...

  • Page 80: Auto Attendant

    When your business closes because of a holiday or special event the OfficeServ 7100 Voice Mail can provide a special appropriate prompting to your callers. You may create specific holiday schedules so that this process becomes automatic. © SAMSUNG Electronics Co., Ltd. 4-12...

  • Page 81: Access Manager

    OfficeServ 7100 Voice Mail or sets their keyset to Call Forward All/DND. Busy Personal Greeting This greeting is played to the caller anytime the subscriber is on the phone and they have their keyset set to Call Forward Busy or Call Forward Busy/No-Answer. © SAMSUNG Electronics Co., Ltd. 4-13...
  • Page 82 Call Blocking Greeting is recorded. During the time periods a subscriber is not scheduled available to take calls, and does not have Call Blocking activated, OfficeServ 7100 Voice Mail plays the subscriber’s Night Greeting If recorded. © SAMSUNG Electronics Co., Ltd. 4-14...
  • Page 83 Callers given the option to hold may be limited to insure that system ports are not monopolized. When the limit is reached, callers can be routed to other extensions or applications that have been configured to deal with this condition. © SAMSUNG Electronics Co., Ltd. 4-15...
  • Page 84 Each subscriber may have different personal options played to the caller. For example, the caller may wait while the subscriber is paged or the caller may hold until the subscriber is available to take the call. These options must be enabled by the system administrator. © SAMSUNG Electronics Co., Ltd. 4-16...
  • Page 85 When the subscriber does not answer a call during those time periods, the appropriate Day or Night greeting is played. This schedule may be set by the Administrator or the Subscriber. © SAMSUNG Electronics Co., Ltd. 4-17...

  • Page 86: Voice Mail Features

    Each subscriber may choose to select messages to play (new or old) or may configure their mailbox to automatically play new messages. This is useful if you are in a situation where keystrokes must be kept to a minimum. © SAMSUNG Electronics Co., Ltd. 4-18...
  • Page 87 Each message you receive will be stamped with the time and date of its arrival. This information may be played to the subscriber before each message or may be played only on demand. Each individual subscriber may set this option. © SAMSUNG Electronics Co., Ltd. 4-19...
  • Page 88 Monday through Sunday or for a specific date, for hour and minute. Also for any message not yet delivered, a subscriber can review, modify and discard future delivery messages sent, but not yet delivered. © SAMSUNG Electronics Co., Ltd. 4-20...
  • Page 89 This schedule is independent from the Pager Notification Schedule. Message Counter Whenever you access your mailbox, you are told the number of new and old messages. You may selectively listen to the new or the old messages. © SAMSUNG Electronics Co., Ltd. 4-21...
  • Page 90 If the public caller requested a return call, OfficeServ 7100 Voice Mail will play the message envelope and announce, ‘Callback Requested’. This means the public caller entered his telephone number into the mailbox with touch-tone at the time he left the message. © SAMSUNG Electronics Co., Ltd. 4-22...
  • Page 91 When listening to new messages, if you a searching for a specific one you can skip over new messages. This saves the message as a new message. It is like picking one thing out of your in-basket without disturbing all the others. © SAMSUNG Electronics Co., Ltd. 4-23...
  • Page 92 An extension may also be directed to a different mailbox at different times of the day or days of the week, as in departments with rotating staffs. © SAMSUNG Electronics Co., Ltd. 4-24...
  • Page 93 If the subscriber elects not to retrieve the caller, the subscriber can go about listening to other messages while that caller finished leaving them a message. © SAMSUNG Electronics Co., Ltd. 4-25...

  • Page 94: Administration Features

    While the OfficeServ 7100 Voice Mail system (VMS) is running, a status screen in the web management will show useful statistics about the system. Number of calls, average calls per week, number of times all ports were busy, total messages and space available. © SAMSUNG Electronics Co., Ltd. 4-26...
  • Page 95 Mailbox Greeting. Subscriber Database A database of subscribers can be viewed at the web management. © SAMSUNG Electronics Co., Ltd. 4-27...

  • Page 96: Voice Form Questionnaire Features

    This feature helps in transcription of caller responses by providing reference markers within the caller’s total response. With playback headers, when a caller skips a question, the transcriber does not lose his place within the composite VoiceForm message. © SAMSUNG Electronics Co., Ltd. 4-28...

  • Page 97: E-Mail Gate Way Function

    PC and attach the voice mail to the user’s E-mail. Notifying the arrival of voice mails by using E-mails This function enables to notify the arrival of a voice mail by using an E-mail. © SAMSUNG Electronics Co., Ltd. 4-29...

  • Page 98: Web Management

    The user can program the call server features of OfficeServ 7100 system. Voice Mail Management The user can program the VM/AA features of OfficeServ 7100 system. Router/Switch Management The user can program the Router/Switch features of OfficeServ 7100 system. © SAMSUNG Electronics Co., Ltd. 4-30...
  • Page 99 Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. © SAMSUNG Electronics Co., Ltd.
  • Page 100 Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. © SAMSUNG Electronics Co., Ltd.
  • Page 101 Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA. Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice like this when it starts in an interactive mode: © SAMSUNG Electronics Co., Ltd.
  • Page 102 “work that uses the library”. The former contains code derived from the library, whereas the latter must be combined with the library in order to run. TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION © SAMSUNG Electronics Co., Ltd.
  • Page 103 Accompany the work with a written offer, valid for at least three years, to give the same user the materials specified in Subsection 6a, above, for a charge no more than the cost of performing this distribution. © SAMSUNG Electronics Co., Ltd.
  • Page 104 To apply these terms, attach the following notices to the library. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the “copyright” line and a pointer to where the full notice is found. © SAMSUNG Electronics Co., Ltd.
  • Page 105 INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. © SAMSUNG Electronics Co., Ltd.
  • Page 106 The license and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution license [including the GNU Public Licence.] © SAMSUNG Electronics Co., Ltd. VIII...
  • Page 107 CSMA/CD Carrier Sense Multiple Access/Collision Detect Computer Telephony Integration DASL Digital Adaptor for Subscriber Loop DPIM Door Phone Interface Module Direct Current DHCP Dynamic Host Configuration Protocol Direct Inward Dialing Digital Line Interface Demilitarized Zone © SAMSUNG Electronics Co., Ltd.
  • Page 108 Intrusion Detection System IGMP Internet Group Management Protocol IMAP4 Internet Message Access Protocol version 4 Internet Protocol Inter Processor Communication ISDN Integrated Services Digital Network IPSec Internet Protocol Security International Telecommunication Union Keyset Daughter Board © SAMSUNG Electronics Co., Ltd.
  • Page 109 Point to Point Protocol PPPoE PPP over Ethernet Pulse Per Second PPTP Point to Point Tunneling Protocol Primary Rate Interface Polarity Reverse Signal PSTN Public Switched Telephone Network Power Supply Unit Quadrature Amplitude Modulation Quality of Service © SAMSUNG Electronics Co., Ltd.
  • Page 110 Universal Serial Bus Unshielded Twisted Pair VDSL Very high bit rate Digital Subscriber Line VLAN Virtual Local Area Network Voice Mail Voice Mailing System VoIP Voice over Internet Protocol Voice Processing Module Virtual Private Network © SAMSUNG Electronics Co., Ltd.
  • Page 111 OfficeServ 7100 System Description Wide Area Network Wireless Base Station WAN Interface Module Wireless IP Phone WLAN Wireless Local Area Network Wireless LAN Interface © SAMSUNG Electronics Co., Ltd.
  • Page 112 Ошибка! Используйте вкладку "Главная" для применения 제목 8 к тексту, который должен здесь отображаться. This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.
  • Page 113 OfficeServ 7100 System Description ©2006~2011 Samsung Electronics Co., Ltd. All rights reserved. Information in this manual is proprietary to SAMSUNG Electronics Co., Ltd. No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.

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