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Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide INKS Document organization Release notes and readme Getting help Table of Contents MK-97DF8124-26...
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(hereinafter referred to as “Hitachi”). Hitachi, Ltd. and Hitachi Data Systems reserve the right to make changes to this document at any time without notice and assume no responsibility for its use. Hitachi, Ltd. and Hitachi Data Systems products and services can only be ordered under the terms and conditions of Hitachi Data Systems' applicable agreements.
Cascade restrictions with SnapShot P-VOL ..... . . 1-12 LU shared with P-VOL on SnapShot and P-VOL on TrueCopy ..1-13 Contents Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Concurrent use of Dynamic Provisioning ......2-18 Contents Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Restoring the P-VOL from the V-VOL ......6-6 Use the V-VOL for tape backup, testing, reports, etc....6-7 Contents Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Sample back up script for Windows ......B-19 Contents Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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SnapShot with Cache Partition Manager ......D-2 Glossary Index Contents Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Contents Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
This preface includes the following information: Intended audience Product version Release notes and readme Document revision level Changes in this revision Document organization Document conventions Convention for storage capacity values Related documentation Getting help Preface Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Intended audience This document is intended for system administrators, Hitachi Data Systems representatives, and Authorized Service Providers who install, configure, and operate Hitachi Adaptable Modular System (AMS) 2000 family storage systems. Product version This document applies to Hitachi AMS 2000 Family firmware version 08D1/D or later.
Revision 23 supersedes and replaces MK-97DF8124-22. MK-97DF8124-24 December 2013 Revision 24 supersedes and replaces MK-97DF8124-23. MK-97DF8124-25 January 2015 Revision 25 supersedes and replaces MK-97DF8124-24. MK-97DF8124-26 January 2016 Revision 26 supersedes and replaces MK-97DF8124-25. Preface Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Provides information for using SnapShot with Cache SnapShot with Cache Partition Manager. Partition Manager Glossary Provides definitions for terms and acronyms found in this document. Index Provides locations to specific information in this document. Preface Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
[ a | b ] indicates that you can choose a, b, or nothing. { a | b } indicates that you must choose either a or b. underline Indicates the default value. Example: [ a | b ] xiii Preface Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
1,024 PB or 1024 bytes Related documentation The AMS 2000 Family user documentation is available on the Hitachi Data Systems Portal: https://portal.hds.com. Please check this site for the most current documentation, including important updates that may have been made after the release of the product.
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AMS 2000 Family Fibre Channel Host Installation Guide, MK-08DF8189 Describes how to prepare Hitachi AMS 2000 Family Fibre Channel storage systems for use with host servers running supported operating systems. AMS 2000 Family iSCSI Host Installation Guide, MK-08DF8188 Describes how to prepare Hitachi AMS 2000 Family iSCSI storage systems for use with host servers running supported operating systems.
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AMS 2000 Family TrueCopy Extended Distance User Guide, MK-97DF8054 Describes how to perform bi-directional remote data protection that copies data over any distance without interrupting applications, and provides failover and recovery capabilities. Preface Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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AMS 2000 Family storage systems. The symbol identifies documents that contain initial configuration information about Hitachi AMS 2000 Family storage systems. AMS 2100/2300 Storage System Hardware Guide, MK-97DF8010 Provides detailed information about installing, configuring, and maintaining an AMS 2100/2300 storage system.
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Command and Control (CCI) The following documents describe how to install the Hitachi AMS 2000 Family Command Control Interface (CCI) and use it to perform TrueCopy and ShadowImage operations. AMS 2000 Family Command Control Interface (CCI) Installation Guide, MK-97DF8122 Describes how to install CCI software on open-system hosts.
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Dynamic Replicator documentation The following documents describe how to install, configure, and use Hitachi Dynamic Replicator to provide AMS Family storage systems with continuous data protection, remote replication, and application failover in a single, easy-to-deploy and manage platform. Hitachi Dynamic Replicator - Scout Release Notes, RN-99DF8211...
Getting help If you need to contact the Hitachi Data Systems support center, please provide as much information about the problem as possible, including: • The circumstances surrounding the error or failure. • The exact content of any messages displayed on the host systems.
SnapShot overview Copy-on-Write SnapShot creates virtual copies of data volumes within the Hitachi Adaptable Modular Storage (AMS) array. These copies can be used for recovery from logical errors. They are identical to the original volume at the point in time they were taken.
(V-VOLs), data pool, a differential management logical unit (DMLU), and command device. These elements are explained in this chapter. The SnapShot system is operated using Hitachi Storage Navigator Modular 2 (Navigator 2) graphical user interface (GUI), Navigator 2 Command-Line interface (CLI), and Hitachi Command Control Interface (CCI).
(P-VOL), and from 1 to 32 virtual volumes (V-VOLs), which contain virtual copies of the P- VOL. The P-VOL and its V-VOL(s) are located in the same array. SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
P-VOL, until the next snapshot is taken. A data pool can be shared by multiple SnapShot pairs. The data pool’s function in the SnapShot process is illustrated in Figure 1-2. SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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• Figure 1-2: V-VOL Maintains SnapShot Data SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
To diversify the load, create two or more data pools whose ownerships differ, and specify the data pool to be equal when creating a SnapShot pair. SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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After deleting a pair, set ownership again considering load balance. Refer to Setting the LU ownership on page 5-7 or, for CLI, Setting the LU ownership on page B-13 for more information. SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
CLI, though the GUI is an option. The same recommendation applies to CCI users. • NOTE: Hitachi Replication Manager is used to manage and integrate Copy- on-Write. It provides a GUI topology view of the SnapShot system, with monitoring, scheduling, and alert functions. For more information on purchasing Replication Manager, visit the Hitachi Data Systems website http://www.hds.com/products/storage-software/hitachi-replication-...
• Restoration of the SnapShot pair cascaded with the Simple DR P-VOL can be done only when the status of the Simple DR pair is Simplex, Split, or Pool Full. SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
R/W: Read/Write by a host is impossible. • NOTE: Failure in this table excludes a condition in which access of an LU is not allowed (for example, LU blockage). 1-10 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
V-VOLs of up to 32 generations can be made even in the case where the P-VOL of SnapShot is cascaded with the P-VOL and S-VOL of Simple DR in the same way as in the case where no cascade connection is made. 1-11 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Synchronizing status or Paired status of TrueCopy, the data in the LUs for P-VOL that are cascaded using TrueCopy on the local side and the remote side cannot be assured of equality. 1-12 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
P-VOL of SnapShot on the remote side is possible or not in the case where a P-VOL of SnapShot and an S-VOL of TrueCopy are the same LU. 1-13 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
When cascading volumes of TrueCopy with a SnapShot V-VOL, create a SnapShot pair first. When a TrueCopy pair is created earlier, split the TrueCopy pair once and create a pair using SnapShot. 1-14 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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R/W: Read/Write by a host is impossible. • NOTE: Failure in this table excludes a condition in which access of an LU is not allowed (for example, LU blockage). 1-15 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
The I/O performance, in case of the sequential write pattern, deteriorates approximately 20% to 30% by releasing a part of the user data area in the cache memory and performing the memory 1-16 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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When the memory reconfiguration processing fails on the way due to the factors other then the time-out RAID group grown operation Replication Pair operation Dynamic Provisioning operation Cache Residency Manager setting operation Logical Unit formatting operation 1-17 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Reconfiguring(nn%) Indicates the status that the memory reconfiguration is operating. (nn%) shows reconfiguring as a percent. Indicates that it is out of the memory reconfiguration target. 1-18 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot can be cascaded with those of ShadowImage as shown Figure 1-8. However, the ShadowImage P-VOL and the SnapShot V-VOL can not be cascaded. Also, the ShadowImage S-VOL and the SnapShot V-VOL cannot be cascaded 1-19 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Specify the ownership so that the the load can be diversified. Also, the Loadbalancing feature does not apply to a ShadowImage pair that is cascaded with a SnapShot pair. 1-20 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Figure 1-9: LU ownership 1-21 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
P-VOL of ShadowImage is possible or not in the case where a P-VOL of SnapShot and a P-VOL of ShadowImage are the same LU. 1-22 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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R: Read by a host is possible but write is impossible. W: Write by a host is possible but read is impossible. R/W: Read/Write by a host is impossible. 1-23 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot pair status is Split, all data of the P-VOL of SnapShot is saved to the V-VOL. Be careful of the free capacity of the data pool used by the V-VOL. 1-24 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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R: Read by a host is possible but write is impossible. W: Write by a host is possible but read is impossible. R/W: Read/Write by a host is impossible. 1-25 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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If a pair in the Paired status, the Synchronizing status, or the Reverse Synchronizing status is included in the pair that the P- VOL concerned configures, the item of Paired, Synchronizing, and Reverse Synchronizing is applied, respectively. 1-26 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot pairs using the data pool for SnapShot in the relevant pair configuration, the performance deterioration occurs at the time of execution. To change the ownership, perform it when the load of the array is low. 1-30 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
TrueCopy pair status is Paired or Synchronizing, ShadowImage cannot be restored. Change the TrueCopy pair status to Split, and then execute it again. Figure 1-13: Cascade restrictions of TrueCopy S-VOL with SnapShot V-VOL 1-31 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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1-32 SnapShot overview Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Assessing business needs Establishing data pool size Requirements and recommendations for SnapShot Logical Units Operating system considerations Cascading SnapShot with TrueCopy Cascading SnapShot with TrueCopy Extended Distance Maximum supported capacity 2–1 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
To determine how often a snapshot should be taken Decide how much data could be lost in a disaster without significant impact to the business. Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Lifespan based on backup requirements • If the snapshot is to be used for tape backups, the minimum lifespan must be => the time required to copy the data to tape. For example: Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
In this case, your SnapShot system would require 4 V-VOLs, since there are four 12-hour intervals during the 48-hour period. This is illustrated in Figure 2-1. • Figure 2-1: V-VOL Frequency, Lifespan Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
To collect workload data and size the data pool 1. Using your operating system’s performance monitoring software, collect the following: Disk-write bytes/second for every physical volume that will be replicated. Collect this data at 10 minute intervals. Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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6 10-minute intervals. If copy frequency is 4 hours, then calculate 240 minute rolling averages using the values in 24 10-minute intervals. Figure 2-4 illustrates 60-minute rolling averages. Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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C4. It then calculates all the point in time averages and populates the C cells. Figure 2-5 illustrates rolling averages graphed over raw measurement data averages. Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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(V-VOLs) is 4. 6. It is highly recommended that a safety factor of 20%, be calculated. Do so using the following formula: (Base data pool size) x 1.2. For example: Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
= 622,080 MB This is the size of the data pool with growth factored for the second year. Rule-of-thumb calculation When write-workload has not been measured, Hitachi suggests the change rates shown in Table 2-1. • Table 2-1: Workload Rates when No Measurement...
Locate a P-VOL and associated data pool in different ECC groups within a RAID group, as shown in Figure 2-6. When they are in the same ECC group, performance decreases and the chance of failure increase. 2-10 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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RAID. Performance improves, however, when the RAID levels and number of drives are the same. Table 2-2 shows RAID configurations for the P-VOL and data pool. 2-11 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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AMS array, assign them to respective RAID groups. This safeguards the SnapShot system in the event of system malfunction, in which case both DM-LUs would become unavailable. 2-12 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Group IDs, corrupting or removing data associated with the host groups. To keep specified host groups you do not want to remove, please cancel this operation and make changes to only one host group at a time. 2-13 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
A host cannot recognize both a P-VOL and its V-VOL at the same time. Map the P-VOL and V-VOL to separate hosts. Windows 2000 • A P-VOL and S-VOL cannot be made into a dynamic disk on Windows Server 2000. 2-14 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Windows mountvol command because the data residing in server memory is not flushed. The CCI mount command does flush data in server memory, which is necessary for SnapShot operations. For more information, see the Hitachi Adaptable Modular Storage Command Control Interface (CCI) Reference Guide.
Concurrent use of Cache Partition Manager When SnapShot is used together with Cache Partition Manager, please refer to the Hitachi Storage Navigator Modular 2 Storage Features Reference Guide . VMWare and SnapShot configuration When creating a backup of the virtual disk in the vmfs format using SnapShot, shutdown the virtual machine that accesses the virtual disk, and then split the pair.
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3. Also, since the object ID of the virtual OS changes after the re- registration when the middleware is used, review the setting. 2-17 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot. However, the normal LU and the DP-VOL cannot coexist in the same data pool. The points remember when using SnapShot and Dynamic Provisioning together are described as follows. Refer to the Hitachi Adaptable Modular Storage Dynamic Provisioning User's Guide for the detailed information regarding Dynamic Provisioning.
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DP pool of SnapShot. • Pair status at the time of DP pool capacity depletion 2-19 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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DP Pool Statuses, DP Pool Capacity Statuses, and DP Pool Optimization Statuses Pair Operation DP in Capacity in Capacity Normal Regressed Blocked Optimization Growth Depletion Create pair Create pair (split option) 2-20 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Also, by using TCE and Dynamic Provisioning together, the user data area may further decrease. Table 2-6 Table 2-13 show the cache memory secured 2-21 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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For Dynamic Provisioning, the user data area differs depending on DP Capacity Mode. Refer to the Hitachi Adaptable Modular Storage Dynamic Provisioning User's Guide for detailed information. Table 2-6: Supported Capacity of the Regular Capacity Mode (1 of 2) W Rev.
Windows or use the Rescan Disks command after creating or re-synchronizing a SnapShot pair, there are cases where the V-VOL is displayed as Foreign in Disk Management and become inaccessable. 2-27 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
For less than 08C3/F, even though the DMLU will not automatically become unformatted, make sure to format the DMLU. It is possible to format a DMLU without having to release the DMLU. 2-28 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Read/write and pair operations are limited when a SnapShot pair is cascaded with TrueCopy. Please see the appendix on cascading in the Hitachi Adaptable Modular Storage TrueCopy Remote Replication User Guide (MK-DF978052) for full information. 2-29 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
V-VOLs of up to 32 generations can be made even in the case where the P-VOL of SnapShot is cascaded with the P-VOL and S-VOL of TCE in the same way as in the case where no cascade connection is made. 2-30 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Capacity is calculated using the following volumes, if used: SnapShot P-VOLs TCE P-VOLs and S-VOLs TrueCopy P-VOLs and S-VOLs ShadowImage S-VOLs 2-31 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
1. List the size of each P-VOL in the Storage system. For example: P-VOL 1 = 100 GB P-VOL 2 = 50 GB 2. Calculate managed P-VOL capacity, using the formula: ROUNDUP (P-VOL capacity / 15.75) * 15.75 For example: 2-32 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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3. Add the quotient to total data pool capacity. The following uses the example data pool capacity from above: 77 GB = 61 = 138 GB Managed capacity is well below maximum supported capacity. 2-33 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
TCE capacity ÷ 5 + Total data pool capacity < 4.7 TB 6 GB/CTL Total P-VOL of SnapShot and P-VOL (S-VOL) of TCE capacity ÷ 5 + Total data pool capacity < 9.4 TB 2-34 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot and TCE in Table 2-15 Table 2-17. 1 TB×4 LU ÷ 5 + less than 0.6 TB < 1.4 TB Figure 2-10: No SnapShot-TCE cascade configuration 2-35 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
2-17. You need only to add volumes of SnapShot in the formula. 1 TB×2 LU ÷ 5 + less than 1 TB < 1.4 TB Figure 2-11: SnapShot-TCE cascade configuration 2-36 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
2 GB per CTL 4 GB per CTL 6 GB per CTL 8 GB per CTL 10 GB per CTL 12 GB per CTL 16 GB per CTL 2-37 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Change the P-VOL size • Reduce the number of P-VOLs • Change the data pool size • Reduce the number of V-VOLs • Reduce the lifespan of the V-VOL 2-38 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
All P-VOL Capacity Ratio of All P-VOL Capacity to All Data Pool Capacity to All Data Pool Capacity (TB) 1:0.5 17.1 : 8.5 10.0 : 10.0 3.7 : 11.1 2-39 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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(TB) 1:0.5 34.2 : 17.1 20.0 : 20.0 7.5 : 22.5 • Figure 2-12: Relation of Data Volume, Data Pool Volume Capacities to Cache Size — per Controller 2-40 Planning and design Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
System requirements This chapter describes minimum system requirements and supported platforms. System requirements Supported platforms 3–1 System requirements Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Version 4.00 or later is required for the management PC for an AMS 2500 array where the hardware Rev. is 0100. Version 9.00 or later is required for the management PC for an AMS2100, 2300, and 2500 where the hardware Rev. is 0200.
Displaying the hardware revision number The hardware revision (Rev.) number can be displayed when an individual array is selected from the Arrays list using Navigator 2, version 9.00 or later. • System requirements Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Red Hat Linux AS/ES 4.0 (IA32) Red Hat Linux AS/ES 3.0 (AMD64/EM64T) Red Hat Linux AS/ES 4.0 (AMD64/EM64T) Red Hat Linux AS/ES 3.0 (IA64) Red Hat Linux AS/ES 4.0 (IA64) IRIX 6.5.x System requirements Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot must be installed on AMS using a license key. It can also be disabled or uninstalled. This chapter provides instructions for performing these tasks. Important prerequisite information Installing or uninstalling SnapShot Enabling or disabling SnapShot 4–1 Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
If the array is not restarted, there is not effect on TCE pair status. • Hitachi recommends changing TrueCopy or TCE pair status to Split before installing SnapShot on the remote array. NOTE: When SnapShot is used together with TCE, restarting the array by the function that is installed after the function that was installed first is not required.
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8. Confirm SNAPSHOT on the Name column of the Installed Storage Features list, and Pending on the Reconfigure Memory Status column. 9. Check the check box of SNAPSHOT, and click Reconfigure Memory. 10.A message appears, click Confirm. Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Failure of Reconfigure Memory), ask the Support Center to solve the problem. Code-03 occurs when the copy of the management information in the cache memory fails. Installation of SnapShot is now complete. Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Power Saving, the spin down may fail if the instruction is received immediately after the array restarts. When the spin-down fails, perform the spin-down again. Check that the spin-down Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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If it does not respond after 25 minutes or more, check the condition of the array. • 8. A message appears stating that the restart is successful. Click Close. Installation of SnapShot is now complete. Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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5. On the De-Install License screen, enter the code in the Key Code box, and then click OK. 6. On the confirmation screen to uninstall SnapShot, click Reconfigure Memory. • 7. A message appears. Click Close. Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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5. On the De-Install License screen, enter the code in the Key Code box, and then click OK. 6. On the confirmation screen to uninstall SnapShot, click Reboot Array. Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Restart usually takes 6 to 25 minutes. If it does not respond after 25 minutes or more, check the condition of the array. Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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8. A message appears stating that the restart is successful. Click Close. • Un-installation of SnapShot is now complete. 4-10 Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
7. A message appears confirming that this optional feature is set. Click Reconfigure Memory. • The Licenses list appears. 8. Confirm Pending on the Reconfigure Memory Status column. 4-11 Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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4. To enable, check the Enable: Yes box. To disable, clear the Enable: Yes box. 5. Click OK. • • 6. A message appears confirming that this optional feature is set. Click Reboot Array. 4-12 Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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• 8. A message appears stating that the restart is successful. Click Close. • Enabling or disabling of SnapShot is now complete. 4-13 Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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4-14 Installing and enabling SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Setting up the Differential Management LU (DMLU) Setting up the command device Setting the LU ownership Setting the System Tuning Parameter Cascade configuration of SnapShot and ShawdowImage Pair Resynchronization and Releasing 5–1 Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
When Cache Partition Manager is used with SnapShot, the segment size of the LU belonging to a data pool must be the default size (16 kB) or less. See Hitachi Storage Navigator Modular 2 Storage Features Reference Guide for more information.
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Threshold value.If capacity reaches 100 percent, the pair fails and all data in the V-VOL is lost. 6. Select the Added LU for data pool. 7. Click OK. 8. A message displays. Click Close. • Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
LUN that matches the P-VOL in size. The lowest available LU number is the default. 6. Enter the V-VOL size in the Capacity field. The Capacity range is 1 MB - 128 TB. 7. Click OK. Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
3. Select the LUNs that you want to assign as DMLUs, and then click OK. A confirmation message displays. 4. Select the Yes, I have read... check box, then click Confirm. When a success message displays, click Close. Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
LUN you want to add as a command device. A command device must be at least 33 MB. 4. Click the Add button. The screen refreshes with the selected LUN listed in the Command Device column. 5. Click OK. Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
2. Select Controller 0 or Controller 1 and X Core or Y Core, and then click OK. • The Core item is not displayed: AMS2100/2300 A message appears. Click Close. Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
2. Click Edit System Tuning Parameters. The Edit System Tuning Parameters screen appears. • 3. Select the Enable radio button of the Dirty Data Flush Number Limit. 4. Click OK. Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Paired, the host I/O performance of the P-VOL may deteriorate. Operate TrueCopy in the Split pair status, and if needed, resynchronize the TrueCopy pair and acquire the backup. Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
I/O response time and perform the resynchronization and the deletion at intervals as much as possible. 5-10 Configuring SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Updating the V-VOL Restoring the P-VOL from the V-VOL Use the V-VOL for tape backup, testing, reports, etc. Editing a pair, data pool Deleting pairs, V-VOLs, data pools, DMLU. 6–1 Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
2. On the array page under Common Array Tasks, click the Backup Volume link. The Backup Your Volume Wizard window opens. 3. On the Introduction screen, click Next. The Select Primary Volume screen displays. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
For SnapShot, the secondary volume list contains the virtual volumes that have been previously set up. The size of the V-VOL must be equal to the P-VOL size. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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P-VOL at the time of the split. Leave the Yes box unchecked to create the pair. The V-VOL will stay up-to-date with the P-VOL until the pair is split. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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12. Click OK, then click Close on the confirmation screen that appears. The pair has been created. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
P-VOL-to-V-VOL ratio. For a 100 GB P-VOL with a 1:1 ratio, it takes about five minutes. For a ratio of 1 P-VOL to 32 V-VOLs, deletion time is about 15 minutes. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
The restore command can be issued to 128 P-VOLs at the same time, but actual copying is performed on a maximum of four per controller for AMS2100/2300, and eight per controller for AMS2500 at one time. When background copying can be executed, the copies are completed in the order the command was issued.
7. Run the backup program using the snapshot image (V-VOL). • NOTE: When performing read operations against the snapshot image (V-VOL), you are effectively reading from the P-VOL. This extra I/O on the P-VOL affects the performance. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
VOL. Therefore, the data pool should be as large or larger than this. It is recommended that the data pool be sized to 1.5 times the P-VOL capacity as a safety precaution. Figure 6-1 illustrates this example scenario. Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Use this method when the V-VOL is in Failure status (V-VOL data is corrupt), or when capacity of the data pool is less than 1.5-times the capacity of the P-VOL. 6-10 Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
1. Select the Local Replication icon in the Replication tree view. 2. In the GUI, select the pair you want to delete in the Pairs list. 3. Click Delete Pair. 6-11 Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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1. In the Replication tree view, select Setup and then DMLU. The Differential Management Logical Units list appears. 1. Select the LUN you want to remove. 2. Click the Remove DMLU button. A success message displays. 3. Click Close. 6-12 Using SnapShot Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
If a data pool should become full, the associated V-VOLs are invalidated, and backup data is lost. This chapter provides information and instructions for monitoring and maintaining the SnapShot system. Monitoring SnapShot Expanding data pool capacity 7–1 Monitoring and maintenance Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Status column. Click the Refresh Information button to make sure the data is current. Table 7-1 shows Navigator2 GUI status and descriptions. For CCI status (which differ), see Confirming pair status on page C-10. Monitoring and maintenance Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Failure Copying is suspended due to a hardware failure or Read/Write. Read/Write. (Read/ data pool overflow. All V-VOLs become invalid. write not accepted during P-VOL restore.) Monitoring and maintenance Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
• Delete one or more V-VOLs. With fewer V-VOLs, less data accumulates in the data pool. Monitoring and maintenance Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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• A re-evaluation of your SnapShot system’s design may show that not enough data pool space was originally allocated. See Planning and design on page 2-1 for more information. Monitoring and maintenance Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Monitoring and maintenance Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Two types of problems can be experienced with a SnapShot system: pair failure and data pool capacity exceeded. This chapter discusses the causes and provides solutions for these problems. Pair failure Data pool capacity exceeded 8–1 Troubleshooting Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Expanding data pool capacity on page 7-4. Reduce the number of V-VOLs. Reduce the lifespan of V-VOLs.s 3. Re-create the pairs. See Creating a pair using the Create Pair procedure on page 6-3. Troubleshooting Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
When Cache Partition Manager is used with SnapShot, the segment size of the LU belonging to a data pool must be the default size (16 kB) or less. See Hitachi Storage Navigator Modular 2 Storage Features Reference Guide for more information.
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Threshold value.If capacity reaches 100 percent, the pair fails and all data in the V-VOL is lost. 6. Select the Added LU for data pool. 7. Click OK. 8. A message displays. Click Close. • Troubleshooting Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Troubleshooting Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Specifications This appendix provides external specifications for SnapShot. SnapShot specifications A–1 Specifications Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
A DP-VOL cannot be a P-VOL. Consistency Group (CTG) • Up to 256 consistency groups allowed per array. number • AMS2300/AMS2500: 2,046 pairs per CTG (maximum) • AMS2100: 1,022 pairs per CTG (maximum) A–2 Specifications Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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SnapShot pair. Restriction during RAID group A RAID group with a SnapShot P-VOL or V-VOL can be expansion expanded only when the pair status is Simplex or Paired. A–3 Specifications Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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V-VOL failure also. Potential effect caused by When the firmware version of the array is less than installation of the SnapShot 0897/A, reboot is required to acquire data pool function resources. A–4 Specifications Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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POOL capacity VOLs using the POOL become failure. is exceeded Reduction of memory Memory cannot be reduced when SnapShot, ShadowImage, TrueCopy, or TCE are enabled. Reduce memory after disabling the functions. A–5 Specifications Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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A–6 Specifications Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
• NOTE: For additional information on the commands and their options used in this appendix, see the Storage Navigator 2 Command Line Interface Replication Reference Guide for AMS. B–1 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
TrueCopy or TCE pairs in Paired or Synchronizing status are changed to Failure pair status. Hitachi recommends changing TrueCopy or TCE pair status to Split before installing SnapShot on the remote array. When SnapShot is used together with TCE, restarting the array by the function that is installed after the function that was installed first is not required.
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Are you sure you want to continue? (y/n [n]): y Memory reconfiguring started successfully. 7. When the Reconfigure Memory Status is Failed(Code-04:Failure of Reconfigure Memory), execute the following reboot operation. B–3 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Reconfigure Memory), ask the Support Center to solve the problem. Code-03 occurs when the copy of the management information in the cache memory fails. SnapShot installation is complete. B–4 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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% auopt -unit array-name -refer Option Name Type Term Status Reconfigure Memory Status SNAPSHOT Permanent --- Enable Normal SnapShot is installed and the status is “Enable”. SnapShot installation is complete. B–5 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
3. Execute the auopt command to confirm whether SnapShot has been uninstalled. For example: • % auopt –unit array-name –refer DMEC002015: No information displayed. SnapShot uninstall is complete. B–6 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Enabling or disabling SnapShot SnapShot is bundled with the Adaptable array. You must enable it before using. Prerequisites The following conditions must be satisfied in order to disable SnapShot: B–7 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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3. Execute auopt to confirm whether the status has been changed. For example: • % auopt -unit array-name -refer Option Name Type Term Status Reconfigure Memory Status SNAPSHOT Permanent --- Disable Reconfiguring(10%) SnapShot Enable/Disable is complete. B–8 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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If it does not respond after 25 minutes, check the condition of the array. 3. Execute auopt to confirm whether the status has been changed. For example: B–9 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
3. A DMLU can be released only if two DM-LUs exist. If only one DMLU exists, it cannot be released. To release a DMLU, specify the -rm and -lu options in the audmlu command. B–10 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
First, display the LUs to be assigned to a Data Pool, and then create a Data Pool. The following is the example of specifying LU 100 for Data Pool 0. B–11 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Are you sure you want to change the threshold of usage rate in the data pool? (y/n[n]): y The threshold of the data pool usage rate has been successfully changed. B–12 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
1. From the command prompt, register the array to which you want to set the LU ownership, and then connect to the array. 2. Execute the autuningluown command to confirm an LU ownership. B–13 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
1. From the command prompt, register the array on which you want to set a system tuning parameters and connect to that array. 2. Execute the ausystuning command to set the system tuning parameters. Example: • B–14 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Refer to the following example. • % aureplicationlocal –unit array-name –ss –refer Pair name LUN Pair LUN Status Copy Type Group SS_LU0200_LU1001 200 1001 Split(100%) SnapShot ---:Ungrouped The SnapShot pair is created. B–15 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot pair, then connect to the array. 2. Execute the aureplicationlocal command restore the pair. First, display the pair status, and then restore the pair. Refer to the following example. B–16 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
DMEC002015: No information is displayed. The SnapShot pair is released. Changing pair information using CLI You can change the pair name, group name, and/or copy pace using CLI. B–17 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot pairs that share the same P-VOL must use same Data Pool. 4. By repeating the step 3, the multiple pairs that belong to the same group can be created. B–18 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Also, the GUID, which is displayed by the mountvol command, is needed as an argument to use mount command of CCI. B–19 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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B–20 Operations using CLI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
This chapter describes basic CCI procedures for setting up and performing SnapShot operations. Setting up CCI Performing SnapShot operations Pair, group name differences in CCI and Navigator 2 C–1 Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
3. Execute the aucmddev command to verify that the command device has been set. For example: • % aucmddev –unit array-name –refer Command Device LUN RAID Manager Protect 200 Disable Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
NOTE: To set the alternate command device function or to avoid data loss and array downtime, designate two or more command devices. For details on alternate Command Device function, refer to the Hitachi Adaptable Modular Storage Command Control Interface (CCI) User’s Guide.
For details on configuration definition file, refer to the Hitachi Adaptable Modular Storage Command Control Interface (CCI) User’s Guide. The configuration definition file can be automatically created using the mkconf command tool.
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See the Hitachi Adaptable Modular Storage Command Control Interface (CCI) User’s Guide for more information. 5. In the HORCM_CMD section, specify the physical drive (command device) on the array.
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7. Save the configuration definition file. 8. Repeat Steps for the horcm1.conf file. Example: Figure C-3: Horcm1.conf Example (P-VOL: S-VOL=1: 3) • Figure C-4: Horcm1.conf Example (Cascading ShadowImage S-VOL with SnapShot P-VOL) Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Synchronizing is being restored to the P-VOL. PSUS/ Split Status in which the P-VOL data at the time of the SSUS SnapShot instruction is retained in the V-VOL. C-10 Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
3-0 )85000123 3.S-VOL SSUS,----- ---- - The pair status is displayed. For details on the pairdisplay command and its options, refer to Hitachi AMS 2000 Family Command Control Interface (CCI) Reference Guide. Paircreate operation To create SnapShot pairs NOTE: When not specifying the pair name, the name of the following is assigned to automatic.
However, the -split option and the -m grp option cannot be used at the same time. Updating the V-VOL To update the V-VOL In the examples below, the group name in the configuration definition file is VG01. C-12 Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
3. Execute the pairsplit command. Pair status becomes PSUS. For example: • C:\HORCM\etc>pairsplit -g VG01 -d oradb1 The V-VOL is restored to the P-VOL. Releasing SnapShot pairs To release the SnapShot pair and change status to SMPL C-13 Operations using CCI Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Pairs defined in a group on the configuration definition file using CCI are displayed in Navigator 2 as ungrouped. For information about how to manage a group defined on the configuration definition file as a CTG, see the Hitachi Adaptable Modular Storage Command Control Interface (CCI) Reference Guide. C-14...
Using SnapShot with Cache Partition Manager This chapter provides special instructions for using SnapShot with Cache Partition Manager. SnapShot with Cache Partition Manager D–1 Using SnapShot with Cache Partition Manager Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
SnapShot. Figure D-1 shows partitions before SnapShot is installed; Figure D-2 shows them with SnapShot. • Figure D-1: Cache Partitions with Cache Partition Manager Using SnapShot with Cache Partition Manager Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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• Figure D-2: Cache Partitions when SnapShot with Cache Partition Manager Using SnapShot with Cache Partition Manager Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Using SnapShot with Cache Partition Manager Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
Glossary This glossary provides definitions for replication terms as well as terms related to the technology that supports your Hitachi AMS array. Click the letter of the glossary section to display the related page. array A set of hard disks mounted in a single enclosure and grouped logically together to function as one contiguous storage space.
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(CCI) Hitachi’s Command Control Interface software provides command line control of Hitachi array and software operations through the use of commands issued from a system host. Hitachi’s CCI also provides a scripting function for defining multiple operations.
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(CLI) A method of interacting with an operating system or software using a command line interpreter. With Hitachi’s Storage Navigator Modular Command Line Interface, CLI is used to interact with and manage Hitachi storage and replication systems.
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The data is updated from the differential data control status (the pair volume is under the suspended status) to the primary volume. • A B C D E R S T X Y Z Glossary–4 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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A contiguous area of storage in a computer file system that is reserved for writing or storing a file. • A B C D E R S T X Y Z Glossary–5 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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P-VOL. The amount of differential data that can be managed per write command is limited by the difference between the • A B C D E R S T X Y Z Glossary–6 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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A logical description of a file is that it is a quantity of data • A B C D E R S T X Y Z Glossary–7 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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To mount a device or a system means to make a storage device available to a host or platform. • A B C D E R S T X Y Z Glossary–8 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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A hardware-based solution for mirroring logical volumes from a primary site (the application site) onto the volumes of a secondary site (the recovery site). • A B C D E R S T X Y Z Glossary–9 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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After a recovery operation, the RPO is the maximum desired time period, prior to a disaster, in which changes to data may be lost. This • A B C D E R S T X Y Z Glossary–10 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Serial ATA is a computer bus technology primarily designed for the transfer of data to and from hard disks and optical drives. SATA is the • A B C D E R S T X Y Z Glossary–11 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Storage Navigator Modular 2 A multi-featured scalable storage management application that is used to configure and manage the storage functions of Hitachi arrays. Also referred to as “Navigator 2.” suspended status Occurs when the update operation is suspended while maintaining the pair status.
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(P-VOL) on the local storage system and one secondary volume (S-VOL) on the remote storage systems. V-VOL See virtual volume. V-VOLTL Virtual Volume Tape Library. • A B C D E R S T X Y Z Glossary–13 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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The amount of data written to a volume over a specified period of time. • A B C D E R S T X Y Z Glossary–14 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
C-11 create pairs general C-13 release pairs monitoring usage C-13 2-11 restore the P-VOL RAID configuration set environment variable requirements set LU mapping sizing set up the command device specifications Index-1 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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SnapShot interface interfaces for SnapShot interfaces maintaining overview lifespan, snapshot planning restoring the P-VOL operation Index-2 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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RAID configuration statuses volumes assigning to data pools 2-10 setup recommendations V-VOLs creating 6-10 deleting description establishing number of procedure for secondary uses updating write workload measuring rule of thumb change rates Index-3 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Index-4 Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Hitachi Data Systems Corporate Headquarters 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 www.hds.com info@hds.com Asia Pacific and Americas 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 info@hds.com Europe Headquarters...
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Hitachi AMS 2000 Family Copy-on-Write SnapShot User Guide...
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Hitachi Data Systems Corporate Headquarters 2845 Lafayette Street Santa Clara, California 95050-2639 U.S.A. www.hds.com Regional Contact Information Americas +1 408 970 1000 info@hds.com Europe, Middle East, and Africa +44 (0)1753 618000 info.emea@hds.com Asia Pacific +852 3189 7900 hds.marketing.apac@hds.com MK-97DF8124-26...