Call Home
Alert Group
Test
Message Contents
Smart Call Home supports the following message formats:
• Short Text Message Format
• Common Fields for Full Text and XML Messages
• Fields Specific to Alert Group Messages for Full Text and XML Messages
• Inserted Fields for a Reactive and Proactive Event Message
• Inserted Fields for an Inventory Event Message
• Inserted Fields for a User-Generated Test Message
The following table describes the short text formatting option for all the message types.
Table 5: Short Text Message Format
Data Item
Device identification
Date and time stamp
Error isolation message
Alarm urgency level
The following table describes the first set of common event message fields for full text or XML messages.
Call Home Trigger Event
—
Cisco cBR Series Converged Broadband Routers Troubleshooting and Network Management Configuration Guide
Syslog Event
Severity
—
normal
Description
Configured device name.
Time stamp of the triggering event.
Plain English description of triggering the event.
Error level such as that applied to the system message.
Message Contents
Description and Executed
Commands
User-generated test message
sent to the destination profile.
Commands executed:
• show inventory
• show platform
• show version
for Cisco IOS XE Fuji 16.8.x
51