Forwarding All Calls; Using Your Phone; Answering A Call; Answering A Second Call - Cisco 7945G Quick Reference Manual
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CISCO IP Phone 7945G Quick Reference Guide
3.
Press 1 for Greetings, and to change Greetings.
Re-recording Your Name
1.
Access your mailbox.
2.
Press 4 for setup options.
3.
Press 3 for personal settings.
4.
Press 2 to change name.
Changing Your PIN/Password
1.
Access your mailbox.
2.
Press 4 for setup options.
3.
Press 3 for personal settings.
4.
Press 1 to change PIN.
Using Your Phone
Answering a Call
1.
Lift handset, or press ANSWER softkey, or press SPEAKER
button, or press HEADSET button to answer primary line.
2.
Press ringing session button to answer incoming call on another
session button (first call is automatically put on hold).
Placing a Call
Use any of the following methods:
1.
Lift the handset and dial the number.
2.
Dial the number with the phone on hook. Then, lift the handset
or press the DIAL softkey.
3.
Press the button for the line you want to use.
4.
Press the SPEAKER button; OR
5.
Press the NEWCALL softkey; OR
6.
Press the HEADSET button; OR
7.
Press the REDIAL softkey.
8.
Internal calls at Grant Street: Dial the 4-digit extension.
9.
External calls (off-site)-Dial 9+1+10-digit telephone number.
10. To reach Emergency service, dial 911 or 9 + 911.
Transferring an Active Call
1.
Press the TRANSFER softkey to place the current call on hold.
2.
Dial the number/extension to which you want to transfer the call.
3.
Then, either press the TRANSFER softkey to complete the
transfer or wait for the called party to answer so you may
announce the call while the original call stays on hold, then
press the TRANSFER softkey.
4.
If the party refuses the call, press the RESUME softkey to return
to the original call.
Starting a Conference Call
To establish a conference call with up to a maximum of 6 parties
(yourself and up to five others):
1.
While on a call, press the MORE softkey, then the CONFRN
softkey, putting the first call on hold and giving you a new line to
make a second call.
2.
Dial the number/extension of the third party to add to the call.
2
Employee Learning and Development
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August 2013
3.
When the third party answers, press the CONFRN softkey again
to add this party to the conference.
TIP: When the call originator hangs up, no additional parties can be
added. Additional parties can be added to the conference by
repeating the above steps.
Forwarding All Calls
1.
Press the CFWDALL softkey. You should hear a beep.
2.
Enter the internal extension to which you want to forward all of
your calls.
3.
Press the pound key (#) or the ENDCALL softkey. The phone
display will be updated to show that the phone is forwarded.
4.
To cancel call forwarding, press the CFWDALL softkey.
To forward to voice mail:
Press the CFWDALL button and then the MESSAGES button. Calls
will go directly to voice mail.
Answering a Second Call
If you are on a call when a second call comes in, you will hear a call-
waiting tone or see a flashing indicator light on the handset rest,
depending upon the configuration of your phone.
To answer the new call on the same line:
1.
Use the NAVIGATION button to select the call.
2.
Press the ANSWER softkey to answer the call. The first call will
automatically be put on hold.
To return to the original call:
1.
Use the NAVIGATION button to reselect the call.
2.
Press the RESUME softkey to reconnect to the call.
For calls on a separate Line:
Press the LINE button for the incoming call. The call on the other
line will automatically be put on hold.
Putting a Call on Hold
To place a call on hold while on the call:
Press the HOLD softkey.
To retrieve a held call:
Press the RESUME softkey.
If multiple calls are on hold, use the NAVIGATION button to select
the desired call before you press RESUME.
TIP: If you have multiple lines and want to see caller ID for a holding
call, press the "?" button followed by the appropriate Line button.
Call Pickup (if assigned to a pickup group)
1.
If you are assigned to a call pickup group, when a phone rings
at an extension in your pickup group:
2.
Pick up the handset.
3.
Press the MORE key.
4.
Press the PICKUP softkey.
CISCO 7945G Quick Reference
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