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Epson XP-15000 User Manual
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Epson XP-15000 User Manual

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XP-15000 User's Guide

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Summary of Contents for Epson XP-15000

  • Page 1 XP-15000 User's Guide...

  • Page 3: Table Of Contents

    Using Power Saving Settings ......................20 Changing the Sleep Timer Settings ....................21 Changing the Power Off Timer Settings ..................21 Epson Connect Solutions for Smartphones, Tablets, and More ............22 Setting Up Epson Connect Services....................23 Using Epson Email Print ....................... 24 Using the Epson iPrint Mobile App ....................
  • Page 4 Turning Off the Paper Setting Alert..................... 51 Paper Loading Capacity ........................52 Double-sided Printing Capacity ......................54 Available Epson Papers ........................55 Borderless Paper Type Compatibility ....................57 Paper or Media Type Settings - Control Panel ................... 59 Paper or Media Type Settings - Printer Software ................59 Printing from a Computer .........................
  • Page 5 Changing the Language of the Printer Software Screens ............81 Changing Automatic Update Options .................... 82 Printing with the Built-in Epson Driver - Windows 10 S............... 83 Selecting Print Settings - Windows 10 S..................84 Printing on a Mac ..........................88 Selecting Basic Print Settings - Mac ....................
  • Page 6 Checking Cartridge and Maintenance Box Status with Windows ..........120 Checking Cartridge and Maintenance Box Status - Mac ............. 123 Purchase Epson Ink Cartridges and Maintenance Box ..............125 Ink Cartridge Part Numbers ......................125 Removing and Installing Ink Cartridges.................... 126 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 7 Cleaning the Paper Guide ........................ 149 Cleaning and Transporting Your Product ..................... 151 Cleaning Your Product ........................151 Cleaning the Paper Rollers ......................151 Cleaning the Print Head Path ......................153 Transporting Your Product ....................... 155 Solving Problems ............................ 160 Product Status Messages ........................
  • Page 8 Incorrect Margins on Printout....................... 182 Border Appears on Borderless Prints ..................183 Incorrect Characters Print......................183 Incorrect Image Size or Position ....................184 Slanted Printout ........................... 184 Solving Print Quality Problems ......................185 White or Dark Lines in Printout ....................185 Blurry or Smeared Printout ......................
  • Page 9 FCC Compliance Statement......................208 Binding Arbitration and Class Waiver ....................208 Trademarks ............................212 Copyright Notice..........................212 A Note Concerning Responsible Use of Copyrighted Materials........... 213 Default Delay Times for Power Management for Epson Products ..........213 Copyright Attribution ........................213...

  • Page 11: Xp-15000 User's Guide

    XP-15000 User's Guide Welcome to the XP-15000 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing...

  • Page 13: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button help button back button The arrow buttons and the OK button reset button stop button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. On the Home screen, press the right arrow button to select Wi-Fi and press the OK button to view or change the current network settings.

  • Page 14: Entering Characters On The Lcd Screen

    Icons Description Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. There is a problem with the indicated setting.

  • Page 15: Changing Lcd Screen Language

    • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select • To switch between letters or numbers and symbols, select • To enter a space, select Parent topic: Using the Control Panel Changing LCD Screen Language...

  • Page 16: Product Parts Locations

    1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3. Press the down arrow button to select Basic Settings and press the OK button. 4.

  • Page 17: Product Parts - Top

    Product Parts - Top Rear paper feed slot Paper support Rear paper feed cover Edge guides CD/DVD tray Parent topic: Product Parts Locations...

  • Page 18: Product Parts - Front

    Product Parts - Front Front cover Output tray Paper cassette Edge guides Legal paper guide Parent topic: Product Parts Locations...

  • Page 19: Product Parts - Inside

    Product Parts - Inside Printer cover Ink cartridge holder Control panel Parent topic: Product Parts Locations Product Parts - Back...

  • Page 20: Checking For Software Updates

    Rear cover (duplexer) LAN port USB port Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

  • Page 21: Changing The Sleep Timer Settings

    Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3.

  • Page 22: Epson Connect Solutions For Smartphones, Tablets, And More

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 23: Setting Up Epson Connect Services

    Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.

  • Page 24: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 25: Using Epson Remote Print

    With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

  • Page 26: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 27: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.

  • Page 28: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 29: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 30: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

  • Page 31: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

  • Page 32: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 33: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 34 6. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...

  • Page 35: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...

  • Page 36: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Select Wi-Fi. You see a screen like this: 3.

  • Page 37: Wi-Fi Protected Setup (Wps)

    7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

  • Page 38: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended) (select Start Setup or Change Settings next). 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.

  • Page 39: Changing Or Updating Network Connections

    1. Connect one end of an Ethernet network cable to the product's LAN port. 2. Connect the other end to any available LAN port on your router or access point. 3. Uninstall your product software. 4. Download and install your product software from the Epson website.

  • Page 40: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 41: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.

  • Page 42: Loading Paper

    Selecting the Paper Settings for Each Source - Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printer Software Loading Paper in Cassette You can load paper up to this size in the paper cassette: Legal (8.5 ×...
  • Page 43 3. Pull on the front cover to slide out the paper cassette. 4. Slide the edge guides outward.
  • Page 44 5. Do one of the following: • Insert paper with the glossy or printable side facedown. • Insert up to 10 envelopes, printable side down and flap edge left, as shown. • For legal-size paper, slide the edge guides outward, then lift and lower the front edge guide as shown.
  • Page 45 Extend the legal-size paper guide until it clicks. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette. 6. Slide the edge guides against the paper, but not too tightly. Make sure the paper is under the arrow mark for your paper type.
  • Page 46 Note: Make sure the paper fits under the tabs on the edge guides. 7. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.

  • Page 47: Loading Paper In The Rear Paper Feed Slot

    • Load paper short edge first and printable side down. • Load paper of the same type and size in the paper cassette. • Make sure the paper is under the tabs on the edge guides. • For paper A4 and shorter, make sure it is not sticking out from the end of the cassette. •...
  • Page 48 2. Slide the edge guides outward. 3. Do one of the following: • Insert a sheet of paper, glossy or printable side up and short edge first in the center of the rear paper feed slot.
  • Page 49 • Load envelopes printable side up and flap edge left. • Load one sheet of loose-leaf or other paper with holes facing as shown. 4. Slide the edge guides against the paper, but not too tightly.

  • Page 50: Selecting The Paper Settings For Each Source - Control Panel

    5. If prompted by the product's LCD screen, select the size and type of the paper you loaded. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...

  • Page 51: Turning Off The Paper Setting Alert

    You see a screen like this: 3. Select Printer Settings. 4. Select Paper Source Setting. Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassette, set the Paper Configuration setting to Off. If you do this, you will not be able to use AirPrint.

  • Page 52: Paper Loading Capacity

    2. Select Settings. 3. Select Guide Functions. You see this screen: 4. Select Paper Mismatch. 5. Press the OK button to change the Paper Mismatch setting to Off. Press it again to select On. 6. Select Close to exit. Parent topic: Loading Paper Paper Loading Capacity See the table here for the loading capacity of the paper cassette and rear paper feed.
  • Page 53 20 sheets 20 sheets Paper Matte Epson Photo Paper Glossy 50 sheets 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi- gloss Epson Ultra Premium Photo Paper 20 sheets 1 sheet Luster...

  • Page 54: Double-Sided Printing Capacity

    Load up to this many sheets Paper Cassette Rear Paper Feed Epson Photo Quality Self-adhesive 1 sheet 1 sheet Sheets Epson Iron-on Cool Peel Transfer paper Epson Velvet Fine Art Paper Epson Premium Presentation Paper Matte Double-sided Envelopes 10 envelopes...

  • Page 55: Available Epson Papers

    (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
  • Page 56 A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) 13 × 19 inches S041289 (330 × 483 mm) Epson Ultra Premium Photo Paper 5 × 7 inches (127 × 178 mm) S041945 Glossy 8 × 10 inches (203 × 254 mm) S041946 Letter (8.5 ×...

  • Page 57: Borderless Paper Type Compatibility

    S042180 Epson Premium Presentation Letter (8.5 × 11 inches S041568 Paper Matte Double-sided [216 × 279 mm]) Epson Velvet Fine Art Paper Letter (8.5 × 11 inches S041636 [216 × 279 mm]) 13 × 19 inches S041637 (330 × 483 mm) Epson Photo Quality Self-adhesive A4 (8.3 ×...
  • Page 58 • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided •...

  • Page 59: Paper Or Media Type Settings - Control Panel

    For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem.
  • Page 60 Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Ultra Premium Photo Paper Luster Ultra Premium Photo Paper Luster Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-...

  • Page 61: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 62 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
  • Page 63 5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.

  • Page 64: Paper Source Options - Windows

    Related references Borderless Paper Type Compatibility Paper or Media Type Settings - Printer Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.

  • Page 65: Multi-Page Printing Options - Windows

    Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
  • Page 66 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.

  • Page 67: Double-Sided Printing Options - Windows

    5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 68: Print Density Adjustments - Windows

    Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.

  • Page 69: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 70 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...

  • Page 71: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 72: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 73: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 74: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.

  • Page 75: Selecting Extended Settings - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
  • Page 76 You see the maintenance options: 4. Click the Extended Settings button.

  • Page 77: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...

  • Page 78: Printing Your Document Or Photo - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 79 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 80: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 81: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 82: Changing Automatic Update Options

    You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 83: Printing With The Built-In Epson Driver - Windows 10 S

    Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections.

  • Page 84: Selecting Print Settings - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 85 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 86 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 87 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 88: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 89: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 90 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 91 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 92 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 93: Paper Source Options - Mac

    Color Settings Manual Settings Lets you select manual color adjustments. Select from EPSON Vivid, EPSON Standard, or Adobe RGB color modes for printing photos and graphics. Click Advanced Color Settings for Brightness, Contrast, Saturation, and individual color tones. Select Fix Red-Eye to reduce or remove red-eye in photos.

  • Page 94: Print Quality Settings - Mac

    Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software. Note: An ICC profile is required if color management is turned off. Parent topic: Selecting Basic Print Settings - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print.

  • Page 95: Selecting Page Setup Settings - Mac

    Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.

  • Page 96: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 97: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 98: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 99: Managing Color - Mac

    Color Matching - Mac Parent topic: Printing on a Mac Color Matching - Mac You can select from these settings on the Color Matching menu. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management.

  • Page 100: Selecting Printing Preferences - Mac

    ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product.

  • Page 101: Printing Preferences - Mac

    Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 102: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 103: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.

  • Page 104: Printing From A Camera

    Check your camera manual to see if it is compatible. Note: Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
  • Page 105 3. Select Camera Print Settings. 4. Select Print Settings. 5. Select the print settings you want to use. 6. When you are done, press back button.

  • Page 106: Print Settings - Camera

    7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. When you are done, press the home button to exit. After you select settings, you are ready to connect your camera and print your photos. Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera...

  • Page 107: Photo Adjustments - Camera

    Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints Best Provides the highest quality for important prints Date Does not print the date on which the photo was taken...

  • Page 108: Printing From A Camera Wirelessly

    Photo Available options Description Adjustments settings Fix Red-Eye Off - Current Does not automatically fix the red-eye effect in photos On - Current Automatically fixes the red-eye effect in photos Filter Turns off the filter setting Sepia Applies a sepia tone filter to the viewed or printed photo B&W Applies a black-and-white filter to the viewed or printed photo...
  • Page 109 3. Set up the camera's wireless network connection. See the documentation that came with your camera for details. Note: Connect the camera to the same network that your product uses. You can print a Network Status sheet to view your product's network settings. 4.

  • Page 110: Printing On Cds/Dvds

    Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the Epson Print CD software. 1. Burn your files, music, or video onto your disc before printing on it.
  • Page 111 4. Pull on the front cover to slide out the paper cassette. 5. Remove the CD/DVD tray from beneath the cassette. 6. Slide the paper cassette back into your product.
  • Page 112 7. Place a CD or DVD on the CD/DVD tray with the printable side faceup. Press on the center of the CD or DVD to make sure it is secure in the tray. Note: Be sure to fully seat the CD or DVD or it may fall out of the tray. 8.

  • Page 113: Removing A Printed Cd/Dvd

    9. Insert the tray into the slot above the output tray until the marks on the tray and the marks on the product line up. Note: You may feel resistance when inserting the tray. This is normal. 10. Select Installed on the product LCD screen. Caution: Do not turn off the product with a CD or DVD loaded in it.

  • Page 114: Printing On Cds/Dvds From A Computer

    Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 115: Starting Epson Print Cd - Windows

    Starting Epson Print CD - Windows You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Select the Epson Print CD icon on your Windows Desktop. You see a screen like this: 2.

  • Page 116: Starting Epson Print Cd - Mac

    4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.

  • Page 117: Printing Your Cd/Dvd Design - Mac

    1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2. Use the icons on the left side of the screen to add a background image, picture, text, or graphic elements.
  • Page 118 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.

  • Page 119: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...

  • Page 120: Checking Cartridge And Maintenance Box Status With Windows

    You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select Print Supply Status Sheet, press the OK button, and press the OK button again to select Print. 4. If you want to replace an ink cartridge, select Replace Ink Cartridge(s) and follow the on-screen instructions.
  • Page 121 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
  • Page 122 Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...

  • Page 123: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
  • Page 124 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...

  • Page 125: Purchase Epson Ink Cartridges And Maintenance Box

    (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.

  • Page 126: Removing And Installing Ink Cartridges

    High-capacity Yellow 312XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 127 Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product.
  • Page 128 4. Remove the new ink cartridge from the package. 5. Remove the cap from the cartridge and save the cap so you can recap the ink cartridge before storing or disposing of it.
  • Page 129 Caution: Do not remove any other labels or seals, or ink will leak. Do not touch the areas shown here. Doing so may prevent normal operation and printing. 6. Push in the blue tab until it clicks to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it.
  • Page 130 7. Recap the used ink cartridge using the cap that came with it. You can also use the cap from your replacement cartridge package. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. 8.

  • Page 131: Printing With Black Ink And Expended Color Cartridges

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 132: Printing With Expended Color Cartridges - Mac

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job. Note: If the message screen appears on another computer on a network, you may need to cancel the print job using the product control panel.
  • Page 133 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 134: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 135 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the printer cover. 4. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then remove the cover.
  • Page 136 Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 137 8. Insert the maintenance box cover into the tabs on the product as shown and tighten the screw to secure the cover. 9. Close the printer cover. 10. Select Done on the product LCD screen. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...

  • Page 138: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 139: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
  • Page 140 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. •...

  • Page 141: Checking The Nozzles Using A Computer Utility

    Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
  • Page 142 You see a window like this: 5. Click Print.

  • Page 143: Print Head Cleaning

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 144: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.

  • Page 145: Cleaning The Print Head Using A Computer Utility

    You see a screen like this: 6. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
  • Page 146 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 147 Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.

  • Page 148: Aligning The Print Head Using The Product Control Panel

    Removing and Installing Ink Cartridges Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.

  • Page 149: Cleaning The Paper Guide

    8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For patterns 1 through 7, select the number representing the pattern with the least amount of separation or overlap.
  • Page 150 3. Select Maintenance. You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Rear Paper Feed Slot...

  • Page 151: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
  • Page 152 4. Remove the paper cassette. 5. Place the product on its right side. Warning: Be careful not to trap your fingers under the product.

  • Page 153: Cleaning The Print Head Path

    6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the printer to its normal position. Caution: Do not leave the printer on its side for an extended period of time. Ink may leak. 8.
  • Page 154 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Open the printer cover. 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail.

  • Page 155: Transporting Your Product

    6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the product.
  • Page 156 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 157 6. Secure the ink cartridge holder to the case with tape and the included protective material. Caution: Do not touch or place tape on the white flat cable or the metal bar inside the product; otherwise, you may damage your product.
  • Page 158 7. Close the printer cover. 8. Pull on the front cover to slide out the paper cassette. 9. Slide the edge guides all the way to the center. 10. Slide in the paper cassette and close the output tray.
  • Page 159 11. Slide in the paper support and close the rear paper feed cover. Then close the front cover and lower the control panel. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.

  • Page 160: Solving Problems

    A fatal error has occurred. Turn the product off and then back on again. If the printer again. See your error continues, check for a paper jam or any protective material inside the documentation for more product. If there is no paper jam or protective material, contact Epson for details. support.
  • Page 161 The ink pads are near the end of their service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, select OK.) service life.

  • Page 162: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 163 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 164: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.

  • Page 165: Product Does Not Turn On Or Off

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 166: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 167: Network Software Cannot Find Product On A Network

    • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...

  • Page 168: Product Does Not Appear In Mac Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 169: Cannot Print Over A Network

    • If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.

  • Page 170: Solving Paper Problems

    • Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing. If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your product and to your router, access point, switch, or hub.

  • Page 171: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot.
  • Page 172 3. Open the printer cover and remove any jammed paper inside. Caution: Do not touch the flat white cable or the metal bar inside your product.

  • Page 173: Paper Jam Problems In The Paper Cassette

    4. Close the printer cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button...
  • Page 174 4. Remove the paper cassette and carefully remove any jammed paper. 5. Load new paper in the cassette and make sure the paper is under the edge guides.

  • Page 175: Paper Jam Problems In The Rear Cover

    6. Keep the cassette flat as you insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover...
  • Page 176 2. Remove the rear cover from your product. Carefully remove any jammed paper from inside the product. 3. Remove any jammed paper from inside the rear cover. 4. Reattach the rear cover.

  • Page 177: Paper Ejection Problems

    5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Related tasks Cancelling Printing Using a Product Button...

  • Page 178: Nothing Prints

    Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.

  • Page 179: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 180 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 181: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 182: Blank Pages Print

    Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 183: Border Appears On Borderless Prints

    Selecting Page Setup Settings - Mac Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width. •...

  • Page 184: Incorrect Image Size Or Position

    Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.

  • Page 185: Solving Print Quality Problems

    Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 186: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 187: Faint Printout Or Printout Has Gaps

    Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper Specifications...

  • Page 188: Grainy Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper Loading Capacity Paper or Media Type Settings - Control Panel Related tasks Aligning the Print Head Using the Product Control Panel Cleaning the Print Head Path Removing and Installing Ink Cartridges Related topics Loading Paper Grainy Printout...

  • Page 189: Incorrect Colors

    Try using the color management options in your printer software. • Try adjusting the Gamma setting. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 190: Solving Cd/Dvd Problems

    If your printed image is not centered on the disc, do one of the following: • If you are printing from a computer, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details.

  • Page 191: Ink Smears On Cd/Dvd

    • Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry. • Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive. • Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.

  • Page 192: Uninstalling Product Software - Mac

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 193: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 194 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 195: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.

  • Page 196: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 197: Printable Area Specifications

    16:9 wide (4 × 7.1 inches [102 × 181 mm]) 4 × 6 inches (102 × 152 mm) 3.5 × 5 inches (89 × 127 mm) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
  • Page 198 Single sheets Top/bottom margins: 0.12 inch (3 mm) Reduced print quality area/top: 1.61 inches (41 mm) Reduced print quality area/bottom: 1.46 inches (37 mm) Borderless Reduced print quality area/top: 1.73 inches (44 mm) Reduced print quality area/bottom: 1.57 inches (40 mm)
  • Page 199 Envelopes Left/right margins: 0.12 inch (3 mm) Top/bottom: 0.20 inch (5 mm) Reduced print quality area/right: 0.71 inch (18 mm) Reduced print quality area/left: 1.61 inches (41 mm) CD/DVD...

  • Page 200: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

  • Page 201: Electrical Specifications

    Width Stored: 18.7 inches (476 mm) Printing: 18.7 inches (476 mm) Depth Stored: 14.5 inches (369 mm) Printing: 30.9 inches (785 mm) Weight 18.7 lb (8.5 kg) (without ink cartridges, power cord, or CD/DVD tray) Parent topic: Technical Specifications Electrical Specifications Input voltage range 100 to 120 V Rated frequency range...

  • Page 202: Interface Specifications

    Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Parent topic: Technical Specifications Network Interface Specifications Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location. Wi-Fi Standard IEEE 802.11 b/g/n Security...

  • Page 203: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 204: Notices

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.

  • Page 205: General Printer Safety Instructions

    Parent topic: Notices General Printer Safety Instructions • Be sure to follow all warnings and instructions marked on the printer. • Use only the type of power source indicated on the printer's label. • Place the printer near a wall outlet where the plug can be easily unplugged. •...

  • Page 206: Ink Cartridge Safety Instructions

    • Unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.

  • Page 207: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 208: Fcc Compliance Statement

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 209 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 210 Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during...
  • Page 211 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 212: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 213: A Note Concerning Responsible Use Of Copyrighted Materials

    Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.

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