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Sharp MX-4141N Technical Manual
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Sharp MX-4141N Technical Manual

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See also: Operating Manual , Installation Manual
Technical Handy Guide
September
2013
Machine Specification
Machine Options
Consumables
Initial Set-up
Colour Calibration
Maintenance
Operating System Support
Electrical
Coin Vend Interface
Firmware Upgrade
E-Manual Update
Watermark Update
HDD Replacement Procedure
Content
2
MX-EB12N Mirroring Kit
4
SD Card Replacement Procedure
6
CF Card Replacement Procedure
8
Firmware & Print Driver Revision
11
Test Simulation
13
Trouble Codes
17
Sensor Location
18
Jam Cause Codes
19
Repair Hints
21
Technical Bulletin Index
25
Document Reference
27
Notes
29
MX-4141N
MX-5141N
31
35
36
37
38
45
49
51
55
57
58
59

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Summary of Contents for Sharp MX-4141N

  • Page 1 MX-4141N MX-5141N Technical Handy Guide September 2013 Content Machine Specification MX-EB12N Mirroring Kit Machine Options SD Card Replacement Procedure Consumables CF Card Replacement Procedure Initial Set-up Firmware & Print Driver Revision Colour Calibration Test Simulation Maintenance Trouble Codes Operating System Support...

  • Page 2: Machine Specification

    Machine Specification MX-4141N MX-5141N General Specification Max. A3 Original paper size: Tray : A3-A5R, Bypass : A3W-A5R; Long Paper (Max. 1200mm x 320mm) Printed Paper Size: 1,100 (500-sheet x 2, 100-sheet Multi bypass) Standard Paper Capacity: Maximum Paper Capacity: 6600 (100-sheet Multi bypass, 500-sheet x 2, 1150 + 850 tandem, 3500 LCC)
  • Page 3 Machine Specification MX-4141N MX-5141N Printer Specification Print Speed (Max.): 41 ppm (A4), 19 ppm (A3) 51 ppm (A4), 23 ppm (A3) PDL (Emulation): STD: PCL6, Adobe® PostScript®3, Opt: XPS [MX-PUX1]] Interface: USB2.0, 10Base-T / 100Base-TX / 1000BaseT, Wireless LAN Protocol: TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ether Talk Windows®...

  • Page 4: Machine Options

    MX-LC11 A4 LCC MX-DE21 MX-DE23 2000 sheet A4 Tandem 2 x 500 sheet Desk Desk MX-PF10 MX-AM10 MX-FX11 Barcode Font Web Browsing Kit Fax Expansion MX-PUX1 MX-EB12N MX-FWX1 XPS Expansion Mirroring Kit (HDD) Internet Fax Kit Document Solution Centre SHARP...
  • Page 5 Sharpdesk Additional license kit (10 licenses) MX-US50 Sharpdesk Additional license kit (50 licenses) MX-USA0 Sharpdesk Additional license kit (100 licenses) MX-UN01A Sharp OSA-Network Scanner Tool (1 license) MX-UN05A Sharp OSA-Network Scanner Tool (5 licenses) MX-AMX2 is required: MX-UN10A Sharp OSA-Network Scanner Tool (10 licenses)

  • Page 6: Consumables

    Consumables CONSUMABLES MX-4141N, MX-5141N Product Code Description / Contents Approx. Life MX-51GTBA Black Toner Cartridge (A4 @ 5%) MX-51GTCA Cyan Toner Cartridge (A4 @ 5%) MX-51GTMA Magenta Toner Cartridge (A4 @ 5%) MX-51GTYA Yellow Toner Cartridge (A4 @ 5%) PROCESS UNIT:...
  • Page 7 Consumables CONSUMABLES: MX-4141N, MX-5141N Product Code Description / Contents Approx. Life MX-SCX1 Staple Cartridge (for MX-FNX9 & MX-FN10) 5000 staples (x 3) AR-SC2 Staple Cartridge (for MX-FN11 & MX-FN18) 5000 staples (x 3) AR-SC3 Saddle Staple Cartridge (for MX-FN10 & MX-FN18)

  • Page 8: Initial Set-Up

    Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable. System Settings: Adjust Date/Time (Inc. Daylight Saving setting). Set cassette size by adjusting the guides in the cassette. Paper Size & Type Setting:- System Settings – Paper Tray Settings. Document Solution Centre SHARP...
  • Page 9 Lead/Rear Edge, Loss & Void Adjust. Sim 50-12 OC & SPF Off Centre Adjust. PRINT IMAGE QUALITY Check Image Quality (Print Mode) – Density. Sim 64-05 PCL Density Test Page Sim 64-06 PS Density Test Page Document Solution Centre SHARP...
  • Page 10 Sim 55-03 Continuous print mode (job queuing for OSA):- SSW 24-7 0 = Disable, 1 = Enable. MFP DATA BACKUP Sim 22-06 Data Simulation Print. Device Clone & Storage Backup. Sim 56-01 Backup EEPROM Data to HDD. Document Solution Centre SHARP...

  • Page 11: Colour Calibration

    [Engine & Printer] SERVICE MODE Place printed test pattern onto glass for both Copy & Printer modes. MANUAL COLOUR DENSITY ADJUSTMENT: Sim 46-21 [for Engine] Sim 67-25 [for Printer] Adjust CMYK (17 points) for Copy & Printer Modes. Document Solution Centre SHARP...
  • Page 12 To return machine to “Standard” setting:- STANDARD SERVICE TARGET SETTING: [Execute] Sim 63-08 [for Engine] Sim 67-28 [for Printer] COLOUR BALANCE ADJUSTMENT: Sim 46-74 [Engine & Printer] SERVICE MODE Place printed test pattern onto glass for both Copy & Printer modes. Document Solution Centre SHARP...

  • Page 13: Maintenance

    Maintenance [All] & [Colour] Counters have reached the specified limits Starting Powder: The following starting powder should be applied to the relevant consumable item during maintenance:- Starting Powder OPC Drum Primary Transfer Belt MX-4141N UKOG-0312FCZZ UKOG-0123FCZZ MX-5141N [Stearic Acid] [Kynar Starting Powder]...
  • Page 14 Maintenance MX-4141N MX-5141N Description Every Every Process Section – COLOUR: 140K* 140K* (When the Colour maintenance counter has reached the life specified). Replace Cyan, Magenta & Yellow Drum Units (MX-51GUSA x 3) or OPC Drum (MX-51GRSA x 3) Main Charge Unit (MX-510MK x 3) Replace C, M, Y Developer (MX-51GVSA).
  • Page 15 Maintenance MX-4141N MX-5141N Description Every Every Process Section: 300K 300K In addition to Total/Colour/Fuser/Transfer maintenance if indicated:- Replace PTC unit (MX-510CU). Sim 24-04 Clear PTC Counter. Paper Feed & Transport: Check/Clean Paper Dust Removal Unit. Check/Clean all Paper Path Sensors (including Duplex unit).
  • Page 16 Maintenance MX-4141N MX-5141N Description Every Every Transfer Section: 300K 300K In addition to Total/Colour/Fuser maintenance if indicated:- Replace Primary (Image) Transfer Belt Kit (MX-510B1). Replace Primary Transfer Cleaning Blade Kit (MX-510TL). Replace Secondary Transfer Belt Kit (MX-310B2). Clean ID & Registration Sensors.

  • Page 17: Operating System Support

    Operating System Support Windows Server Apple OSX Windows 7 Windows 8 MX-4141N XP / Vista 2008 2008R2 2012 Linux 10.6 MX-5141N 10.8 10.7 32/64 32/64 32/64 Sharp Advanced Printer Language PCL5 PCL6 WHQL WHQL WHQL WHQL WHQL WHQL WHQL WHQL...

  • Page 18: Electrical

    Using Simulation 8-01 (DV Bias Setting) & Sim 8-02 (MC Grid Bias Setting), enter the values specified, especially after replacing the PCU PWB, EEPROM or following U2 trouble. DV BIAS VOLTAGE – SIMULATION 08-01 Actual Voltage Item Mode Adjustment Range MX-4141N MX-5141N Middle Speed DV Bias Voltage -450 +/- 5V -450 +/- 5V 0-600...

  • Page 19: Coin Vend Interface

    Operation 2 Operation 3 OPERATION 1 Wait for auto clear setting time (Default 60sec – can be changed by the system setting) OPERATION 2 Auto clear is not made. OPERATION 3 Setting is immediately cleared. Cont’d Document Solution Centre SHARP...
  • Page 20 + 24v CV_B/W_COPY CV_COUNT CV_START CV_CA CV_COLOUR_ COPY CV_COLOUR1 CV_STAPLE CV_COLOUR0 CV_DUPLEX CV_SIZE0 CV_SIZE1 CV_SIZE2 CV_SIZE3 Colour Signals Colour Mode (CL-COLOR1) (CL-COLOR0) Full Colour Others (Single/Two Colour) Paper Size Signals SIZE3 SIZE2 SIZE1 SIZE0 PAPER SIZE EXTRA Document Solution Centre SHARP...

  • Page 21: Firmware Upgrade

    4. The current and the updated firmware versions will be shown within the display:- 5. Select the required firmware that requires updating - Press Execute & Yes to commence the update. Note: If all firmware (including peripherals) require updating, select ALL (as shown):- Document Solution Centre SHARP...
  • Page 22 Firmware Upgrade 6. Firmware update progress (and remaining time) should now be displayed:- 7. Once the firmware update has completed successfully, select OK (MFP should reboot). Firmware update is complete. Document Solution Centre SHARP...
  • Page 23 “login” using the service username and password (as below):- 2. Select/Enter the “Service” Username and Password to access the Service Webpage and click Login:- Default Username: service Password: service 3. When the service webpage opens, click Update of Firmware:- Document Solution Centre SHARP...
  • Page 24 Note: Once the machine has entered “service download mode”, the update will commence and the progress will be displayed. 6. When the firmware upgrade is complete, click Reboot to execute a remote restart of the machine. Firmware Upgrade is complete. Document Solution Centre SHARP...

  • Page 25: E-Manual Update

    Note: The E-Manual firmware for MX-4141/5141N series consists of 1 file (*.UAR). 2. Insert the USB memory device into a USB port on the machine and execute Simulation 49-03 [E-MANUAL UPDATE]:- 3. Select the Directory containing the update file - example shown = MANUAL. (filename = manual_0100R200.uar):- Document Solution Centre SHARP...
  • Page 26 4. The current and updated version should then be displayed:- 5. Press Execute to commence upgrade. Update File Checking and a progress of the update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode:- E-Manual update is complete. Document Solution Centre SHARP...

  • Page 27: Watermark Update

    2. Insert the USB memory device into a USB port on the machine and execute Simulation 49-05 [WATER MARK UPDATE]:- Note: “If no USB device is detected, an error message will be displayed. 3. Select the Directory containing the Watermark update files:- Document Solution Centre SHARP...
  • Page 28 4. The current and updated version should now be displayed. Press Execute to commence upgrade:- 5. Update File Checking and a progress of the update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode. Watermark Update is complete. Document Solution Centre SHARP...

  • Page 29: Hdd Replacement Procedure

    Individual setting information for direct WEB Service browsing Cookie file for Service OSA application Reinstallation of eOSA application file Service application User file saved in the SMB Service server (NAS) Document Solution Centre SHARP...
  • Page 30 Use SIM56-02 or device cloning/storage backup function to import the Address book, Image Send registration data and User authentication data etc. Import the Document Filing data, User font and macro data - (The JOB LOG data can be backed up but cannot be imported). Document Solution Centre SHARP...

  • Page 31: Mx-Eb12N Mirroring Kit

    TROUBLE – – – – Status & Trouble when E7-03 error message is displayed:- HDD2 SIM 62-20 NONE REBUILDING ERROR TROUBLE B or C NONE B or C HDD1 REBUILDING ERROR TROUBLE D or E Cont’d Document Solution Centre SHARP...
  • Page 32 RAID PWB trouble. Replace both of the HDD of the mirroring kit C, D, and E Both HDD’s trouble. and that of the machine. Perform the replacement procedure of the mirroring kit HDD and standard machine HDD. Document Solution Centre SHARP...
  • Page 33 1. Using a new HDD units from Service Spare Parts, replace both HDD's (and RAID PWB if required). 2. Set DIPSW1 of the mirroring kit to ON:- 3. Power on the MFP device - Forcible rebuilding is executed. Document Solution Centre SHARP...
  • Page 34 • When removing the HDD for maintenance reasons only, disconnect the HDD SATA connector of the MFP PWB first, and then perform the required maintenance. With this procedure, both HDD's are disconnected from the machine. Document Solution Centre SHARP...

  • Page 35: Sd Card Replacement Procedure

    SD Card – replace the SD Card by following the procedure detailed above. Caution: Data backed up using SIM56-02 must not be installed to another machine otherwise, the adjustment data will be overwritten and trouble may be generated. Document Solution Centre SHARP...

  • Page 36: Cf Card Replacement Procedure

    6. Restore the data backed up in procedure 2 by using the device cloning function. Notes: If E7-A6 trouble occurs and the error cannot be cancelled, this may indicate an issue or failure of the CF Card – replace the CF Card by following the procedure detailed above. Document Solution Centre SHARP...

  • Page 37: Firmware & Print Driver Revision

    TWAIN 3.01.007.000 [WHQL] 3.01.007.000 [WHQL] XPS ** 01.03.38.01 [WHQL] 01.03.38.01 [WHQL] Sharp UD Note: ** XPS driver supports Windows Vista only. For the latest Firmware and Print Driver version(s), please refer to the SHARP Support Website. Document Solution Centre SHARP...

  • Page 38: Test Simulation

    2. Touch the VER display section (as indicated below):- Touch keys:- 4. Enter a main SIM code with the 10-key pad then touch the START (MONO or COLOR) key or select a main code from the SIM key list on the touch panel. Document Solution Centre SHARP...
  • Page 39 Developer bias setting and output JAM/Trouble data check MHV/Grid setting and output JAM data details display Transfer setting and output Utility counter mode history data display System setting list print Duplex Operation & Test ADU sensor check Document Solution Centre SHARP...
  • Page 40 – insert/cover page) Process refresh execution Enable/Disable auto colour calibration Half tone process control registration Utility counter mode setup Half tone process control patch result Coverage counter threshold setup Half tone correction data result display Document Solution Centre SHARP...
  • Page 41 Resist Roller Adjustment Fax mode exposure adjustment (RGP RIP) Secondary transfer voltage ON timing JPEG compression rate setting adjustment Heavy paper mode gamma adjustment Resist roller adjustment Heavy paper mode gamma default set Half tone density adjustment (dither). Document Solution Centre SHARP...
  • Page 42 Job log data backup to USB (job queuing for external Export Adjustment & Settings data to USB accounting):- Output Jam/Trouble data 0 = Job Queue Disabled Export Syslog data to USB 1 = Job Queue Enabled Document Solution Centre SHARP...
  • Page 43 Printer half tone colour adjustment Printer self pint test (PS) Standard target select of printer half tone Adjustment pattern print (Sim46-21) auto adjustment LCD Operation & Adjustment Scanner target of printer calibration setup (Service) LCD touch panel adjustment Document Solution Centre SHARP...
  • Page 44 Gradation setting amount for the black colour in B/W printing or selected colour. Colour balance adjustment of fine B/W printing. Printer image filter and trapping adjustment. Printer default gamma check (PCL/PS) Printer colour balance adjustment Document Solution Centre SHARP...

  • Page 45: Trouble Codes

    Auto DV adjustment trouble (over toned). Auto DV adjustment trouble (under toned). MFP image data trouble. HDD trouble when the mirroring kit is Finisher-PCU PWB communication error. installed. Finisher exit roller lifting operation trouble HDD trouble. HDD-ASIC error. Document Solution Centre SHARP...
  • Page 46 Thermistor open trouble (TH_UM_AD1) Drum phase sensor trouble (Colour) 41cpm Drum phase sensor trouble (Cyan) 51cpm Drum phase sensor trouble (Mag) 51cpm Fuser high temperature trouble (TH_UM). Drum phase sensor trouble (Yel) 51cpm Fuser high temperature trouble (TH_LM). Document Solution Centre SHARP...
  • Page 47 1 or 2) Desk Unit Tray 1 lift motor trouble Process fan trouble Desk Unit Tray 2 lift motor trouble Rear cooling fan trouble LCC lift motor trouble Ozone exhaust fan trouble Desk transport motor trouble Document Solution Centre SHARP...
  • Page 48 LCC transport motor trouble LCC 24v power abnormality Desk incompatibility trouble LCC – Main unit combination trouble Communication trouble between main unit and vendor control Vendor machine error Touch panel trouble CPT - ASIC error DOCC ASIC error Document Solution Centre SHARP...

  • Page 49: Sensor Location

    Sensor Location MAIN ENGINE & DSPF: Document Solution Centre SHARP...
  • Page 50 Sensor Location MX-DE21 DESK (TANDEM DRAWER): MX-DE22/23 DESK: DLUD1 DCSPD1 DSW_DSK DPFD1 DCSPD2 DPED1 DPFD2 DLUD2 DPED2 Document Solution Centre SHARP...

  • Page 51: Jam Cause Codes

    CPFD2 remaining JAM PPD1 not-reached JAM CPFD2_ST1 PPD1_N2 (Tandem left tray feed paper) (Main tray 2 feed paper) CPFD2 remaining JAM PPD1 not-reached JAM CPFD2_ST2 PPD1_N3 (Tandem right tray feed paper) (Desk upper tray feed paper) Document Solution Centre SHARP...
  • Page 52 (Side LCC paper feed) INNER FINISHER FIN_TIME FPPD1_S Finisher paper early JAM Finisher inlet port remaining JAM FPDD_S FSTPD_S Bundle exit remaining JAM Paper exit remaining JAM Finisher inlet port not reached FPPD1_N FSTPLJ Staple JAM Document Solution Centre SHARP...
  • Page 53 SPPD1 not-reached JAM ICU_REQ SPPD1_N Short size JAM SPPD1 remaining JAM P_SHORT SPPD1_S SDFS_S Paper JAM SPPD2_N SPPD2 not-reached JAM SPOD_N SPOD not-reached JAM SPPD2_SR SPPD2 reverse remaining JAM SPOD remaining JAM SPPD3 not-reached JAM SPOD_S SPPD3_N Document Solution Centre SHARP...
  • Page 54 DOCUMENT FEEDER (Cont’d) Code Description Code Description SPPD3_S SPPD3 remaining JAM SPPD5_S SPPD5 remaining JAM Exposure start notification timer SPPD4 not reached JAM SPPD4_N SPSD_SCN SPPD4 remaining JAM Emergency stop request JAM SPPD4_S STOP_JAM SPPD5 not-reached JAM SPPD5_N Document Solution Centre SHARP...

  • Page 55: Repair Hints

    Can you use Domain User Accounts to NAS/Public Folders support local accounts only browse the NAS/Public Folders? (programmed on MFP) SHARP OSA Unable to enter the URLs for EAM (External Accounting Mode) as the item Check the setting for Sim 26-03 (Coin Vendor Mode).
  • Page 56 MFP device:- device from bypassing jobs held when a System Settings - Operation Settings - Disabling of Bypass paper out condition occurs, to prevent Printing an out of sequence output/report? Document Solution Centre SHARP...

  • Page 57: Technical Bulletin Index

    Technical Bulletin Index Note: Excludes Part Change/Correction Information. Reference Description Model Document Solution Centre SHARP...

  • Page 58: Document Reference

    Information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp Service manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices.

  • Page 59: Notes

    Notes Document Solution Centre SHARP...

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