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Epson ProSense 17 User Manual
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Epson ProSense 17 User Manual

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ProSense 17/57 User's Guide

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  • Page 1 ProSense 17/57 User's Guide...

  • Page 3: Table Of Contents

    Contents ProSense 17/57 User's Guide ........................7 Introduction to Your Product........................8 Product Box Contents .......................... 8 Optional Accessories and Replacement Parts ..................9 Notations Used in the Documentation ....................9 Product Buttons..........................10 Screen Icons ............................11 Smartphone Notification Icons ......................12 Setting Up the Product..........................
  • Page 4 Configuring a Target Number of Steps ....................49 Configuring a Target Number of Calories to Burn................50 Reviewing Activity Data on Your Watch ..................... 51 Reviewing Activity Data Using the Epson View App................52 Watch Menu Settings ..........................53 Time Screen Menus ........................... 53 Measurement Screen Menus ......................
  • Page 5 Restarting the Watch.......................... 68 Resetting the Watch ........................... 69 Checking the Firmware Version of Your Watch .................. 70 Updating Your Watch's Firmware from the Epson View App.............. 71 Updating Your Watch's Firmware from Your Computer..............72 Where to Get Help..........................73 Technical Specifications ..........................

  • Page 7: Prosense 17/57 User's Guide

    ProSense 17/57 User's Guide Welcome to the ProSense 17/57 User's Guide. If you prefer a User's Guide in a different file format, go to epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select the Manuals and Warranty tab.

  • Page 8: Introduction To Your Product

    Save all the packaging in case you need to ship your product. Always use the original packaging (or equivalent) when shipping. Make sure your product box included all of these parts: ProSense 17 or ProSense 57 watch USB charging clip Parent topic:...

  • Page 9: Optional Accessories And Replacement Parts

    Epson offers the following optional accessories and replacement parts for your product: • AC adapter, model SFAC04 (ProSense 17; part number E12E204001) • USB charging clip, model WPCLP01 (part number E12E220202) • Heart rate chest strap, model SFHRM01 (ProSense 17; part number E12E204104) Parent topic: Introduction to Your Product...

  • Page 10: Product Buttons

    • Notes contain important information about your product. Parent topic: Introduction to Your Product Product Buttons Back button Press to display the previous screen. Start/Stop button Hold for 2 seconds to turn the power on or off. Press to start, pause, or restart workout measurements. Up button Press to highlight the option above the current option.

  • Page 11: Screen Icons

    Measuring in treadmill mode GPS connected (watch is locating a GPS signal when the icon is flashing) Communicating with smartphone via Bluetooth Measuring heart rate (ProSense 17 requires optional heart rate monitor chest strap) Maximum heart rate (ProSense 57) max (ProSense 57)

  • Page 12: Smartphone Notification Icons

    Icon Description Time Steps Average stride Sprint interval Rest interval Charging Communicating via USB Buttons locked Buttons unlocked Battery level Battery level warning Charging error Parent topic: Introduction to Your Product Smartphone Notification Icons The icons in the table here may appear on your watch display screen when your watch is paired with your smartphone and you receive a phone, email or other service notification.
  • Page 13 Icon Text Description Schedule Displays a scheduled event if your watch is set up to trigger a schedule notification. Facebook Your watch displays the first 10 characters of the notification text if your watch's display language is English. If your watch is set to Twitter another language, only the notification icon appears on your LINE...

  • Page 14: Setting Up The Product

    Setting Up the Product Follow the instructions in these sections to set up your product for use. Charging the Watch Turning the Watch On or Off Configuring Your Watch Acquiring a GPS Signal Connecting the Watch to a Smartphone Using Bluetooth Measuring Your Heart Rate Calculating Your Stride Length Adjusting the Watch Display...
  • Page 15 1. Attach the USB charging clip to your watch as shown below. The charging clip should fit into the groove at the back of your watch. Caution: Do not attach the USB charging clip to your watch if either the clip or your watch are wet or dirty.
  • Page 16 Charging begins and you see a screen displaying the battery level on your watch. If you connected your watch to a computer where you have already installed the Epson View Uploader software, the software starts automatically on your computer. Close the software window...
  • Page 17 3. When charging is complete and the watch screen shows the battery level at 100%, you can open the clip fully and disconnect the USB charging clip from your watch. Note: If you continue to charge the watch after the battery level reaches 100%, the watch engages an overcharge prevention feature to protect your watch.

  • Page 18: Battery Level Display

    Battery Level Display The battery icon on your watch screen displays the remaining level of power in the battery. Workout time remaining (approximate) Battery icon ProSense 17 ProSense 57 8 to 13 hours 6 to 10 hours 5 to 8 hours 4 to 6 hours 2.5 to 5 hours...
  • Page 19 Operating Time When you are not using the watch for a workout, the remaining operating time for your watch varies, depending on the features enabled on your watch. Display time remaining; ProSense 17 Setting 30 days 7 days...

  • Page 20: Turning The Watch On Or Off

    Setting 30 days 4 days 2 days Daily Activity Tracking Off Heart rate measuring — Off (Normal) Off (Advanced) Auto Sleep Seconds display — Auto Search Bluetooth Parent topic: Charging the Watch Related concepts Battery Life Related references Solutions to Watch Charging Problems Turning the Watch On or Off To turn on the watch, press and hold the Start/Stop button for at least 2 seconds.

  • Page 21: Configuring Your Watch

    You can configure your watch using the watch buttons. Note: You can change these settings after you complete initial setup from the Settings menu on the My Watch screen in the Epson View app. For more information on using the Epson View app, see the online help.

  • Page 22: Configuring The Watch Using A Smartphone

    5. When you finish selecting settings, select Completed. You see the Time screen: Parent topic: Configuring Your Watch Related references Time Screen Menus Configuring the Watch Using a Smartphone You can configure your watch using the Epson View app on your smartphone.
  • Page 23 Enter button. A screen displaying a code appears on the watch screen. Make a note of the code. 3. Download the Epson View app from your smartphone's app store. 4. Do one of the following: • Launch the app and follow the on-screen instructions to create an account.

  • Page 24: Acquiring A Gps Signal

    GPS calibration the first time you use the watch or if you do not use it for a few months. Note: To reduce the time it takes to locate the GPS signal, you can use the AGPS feature in the Epson View app on your smartphone. If you keep your watch connected to your smartphone, your watch...

  • Page 25: Connecting The Watch To A Smartphone Using Bluetooth

    You can connect your watch to a smartphone using Bluetooth. Before you begin, be sure to download the Epson View app on your smartphone. Note: Do not directly connect to your watch from the Bluetooth settings on your smartphone. The Epson View app will pair your smartphone with your watch.
  • Page 26 Your watch displays a code number you will use for pairing. 4. Start the Epson View app on your smartphone and select Pairing. Note the code that appears on your watch. 5. Select your product from the list on your smartphone, then follow the instructions to pair your watch and your phone.

  • Page 27: Measuring Your Heart Rate

    Note: If you need to disable the Bluetooth connection, set the Bluetooth option to Off. If you need to unpair the watch and smartphone, set the Bluetooth > Forget Device option to Forget Device. Parent topic: Setting Up the Product Related references Time Screen Menus Measuring Your Heart Rate...
  • Page 28 Note: Do not wear the watch on the underside of your wrist or covering the ulna bone. Once the watch has detected your heart rate, it displays your heart rate, heart rate zone, and the HR icon on the Time screen. You can also press the Up button to display the Heart Rate screen.

  • Page 29: Calculating Your Stride Length

    120 beats while running or 70 beats while walking, you may have a naturally low heart rate. This can cause incorrect heart rate measurements. Set the HR Measurement option to Settings 2 in the Epson View app to correct the issue. Parent topic:...

  • Page 30: Locking And Unlocking The Watch Buttons

    You see a screen like this: 2. Select Settings > Display. 3. Select the following settings as necessary to adjust the watch display: • The watch shuts off the display automatically after a period of time without activity. To turn off this feature, select Auto Sleep, press the Enter button, select Off, and press the Enter button.
  • Page 31 Press and hold the Up button for at least 2 seconds. The lock icon appears at the top of the screen. When the watch is locked, press and hold the Up button for at least 2 seconds to unlock it. Note: You cannot lock the buttons locating a GPS signal, recording laps, pausing measurements, or displaying the recall screen.

  • Page 32: Measuring And Reviewing Workouts

    Starting Workout Measurement Stopping Workout Measurement and Saving the Data Recording Laps During a Workout Pausing and Resuming Workout Measurement Monitoring Current Workout Data Customizing Workout Measurements with Epson View Estimating VO2 Max Parent topic: Measuring and Reviewing Workouts Displayable Workout Measurements You can display a variety of measurements on your watch in these workout modes: •...
  • Page 33 Current heart rate per minute ProSense 17: displayed only when using the optional heart rate monitor chest strap and you select heart rate display settings in the Epson View ProSense 57: displayed on the workout screen only when selected in...

  • Page 34: Starting Workout Measurement

    • Other 2 Note: Not all workout modes appear by default. You can configure the workout modes that appear from the Workout Settings menu in the Epson View app. For information on using the Epson View app, see the online help.
  • Page 35 Back button to try again. Parent topic: Measuring Workouts Related references Measurement Screen Menus Related tasks Stopping Workout Measurement and Saving the Data Recording Laps During a Workout Pausing and Resuming Workout Measurement Monitoring Current Workout Data Customizing Workout Measurements with Epson View...

  • Page 36: Stopping Workout Measurement And Saving The Data

    Related topics Reviewing Workout Data Stopping Workout Measurement and Saving the Data You can save up to 64 sessions of workout data. Note: You can save up to 13 hours for each lap. If you exceed this time, workout measurement stops. 1.

  • Page 37: Recording Laps During A Workout

    • To record laps automatically, select AT Lap from the Settings screen and select a preset. When your workout reaches the time or distance defined by that preset, your watch automatically begins recording laps. You can configure the AT Lap presets in the Workout Settings menu in the Epson View app.

  • Page 38: Pausing And Resuming Workout Measurement

    Parent topic: Measuring Workouts Related references Measurement Screen Menus Pausing and Resuming Workout Measurement During your workout, you can start, pause, and resume workout measurements as necessary. At the Measurement screen, press the Start/Stop button to pause workout measurement. Press the Start/Stop button again within 3 seconds to resume workout measurement.

  • Page 39: Monitoring Current Workout Data

    Displayable Workout Measurements Customizing Workout Measurements with Epson View You can use the Epson View app on your smartphone to customize the workout measurement settings to suit your preferences. Note: For information on using the Epson View app, see the online help.

  • Page 40: Controlling Music Playback

    You can play audio on your smartphone and control it with your watch via a Bluetooth connection. Note: On Android, you need to leave the Epson View app running in the background on your smartphone to use the audio playback controls.

  • Page 41: Using The Stopwatch

    You see a screen like this: 2. Do the following to play audio and control playback as necessary: • To start or stop playing the current track, press the Enter button. • To play the next track, press and hold the Up button for at least two seconds.

  • Page 42: Reviewing Workout Data

    You see the Stopwatch screen: 4. To start measuring time, press the Start/Stop button. 5. Do the following to control the stopwatch as necessary: • To stop measuring time, press the Start/Stop button. • To reset the stopwatch when paused, press the Enter button.
  • Page 43 5. When you finish viewing your workout data history, press and hold the Back button for at least 2 seconds to return to the Time screen. Note: You can also view workout history data in the Epson View app. For information, see the online help.

  • Page 44: Measuring And Reviewing Daily Activities

    Activity Measurement and Data Collection Your watch records activity data that you can then view on your watch, or view using the Epson View app on your smartphone. You can view activity data for the current day or a 7-day activity chart for the previous week.

  • Page 45: Activity Data Displayed On Your Watch

    2. Press the Up or Down button to select Settings > Activity > Meas. Activity > On. 3. For the ProSense 57, select one of the following as the Meas.HR setting: • Auto mode measures heart rate intermittently (not available for certain activities). •...
  • Page 46 Screen Data displayed Steps 1: Progress toward target number of steps 2: Current number of steps 3: Distance traveled Calories burned 1: Progress toward target number of calories (ProSense 57) ProSense 17 2: Current calories burned ProSense 57...
  • Page 47 To record sleep time, enable waking and sleep time in the Epson View app. * Automatically calculated from activity measurement results (ProSense 17) or heart rate and activity data (ProSense 57). Note that the watch does not include naps or sleep times shorter than 1 hour as sleep time.

  • Page 48: Selecting Heart Rate Mode For Activities

    Selecting Heart Rate Mode for Activities You can select the mode in which you want to measure your heart rate during daily activities (ProSense 57). • Auto mode measures heart rate intermittently (not available for certain activities). • Continuous mode measures heart rate every second. 1.

  • Page 49: Configuring A Target Number Of Steps

    The default target number is 10000 steps per day. Note: You can also configure a target number of steps using the Epson View app on your smartphone. 1. At the Time screen, press the Enter button.

  • Page 50: Configuring A Target Number Of Calories To Burn

    You can configure a target number of calories that you want to burn in a day and check your progress in reaching that target on your watch screen. You can set the target number of calories in the Epson View app.

  • Page 51: Reviewing Activity Data On Your Watch

    Reviewing Activity Data on Your Watch You can view the activity data you have collected on your watch while your activity is in progress or view a 7-day activity chart for the previous week. 1. At the Time screen, press the Up button.

  • Page 52: Reviewing Activity Data Using The Epson View App

    Reviewing Activity Data Using the Epson View App You can review the activity data you have collected using the Epson View app on your smartphone. You can view activity data while your activity is in progress or view a 7-day activity chart for the previous week.

  • Page 53: Watch Menu Settings

    Enter the button on the Time screen. Menu Settings Options Bluetooth Turns Bluetooth on or off to connect peer- to-peer with your smartphone or the optional heart rate chest strap (ProSense HR Strap (ProSense 17) Status Register Forget Device —...

  • Page 54: Measurement Screen Menus

    Enter button on the Measurement screen or when a measurement is paused. Then select the Settings menu. Settings Options/Description AT Lap Automatically records laps when you reach a pre- configured time or distance; you can use the Epson View app to configure lap times or distances...
  • Page 55 AT Pause Automatically pauses/resumes workout measurement when you stop and resume workout activity Training Sets up alerts for when you reach pre-configured targets for training; you can use the Epson View app to configure training targets Time Distance Interval Race Meas.

  • Page 56: Using The Optional Heart Rate Chest Strap

    Using the Optional Heart Rate Chest Strap You can use your product to monitor your heart rate using the heart rate chest strap (optional with the ProSense 17). See these sections to use the heart rate chest strap. Attaching the Heart Rate Chest Strap...

  • Page 57: Registering The Heart Rate Chest Strap

    Registering the Heart Rate Chest Strap Before using the heart rate chest strap, you must attach the strap and pair it with your watch. Before you begin, make sure there are no other heart rate chest straps in the surrounding area. 1.

  • Page 58: Resetting The Heart Rate Chest Strap And Replacing Its Battery

    The heart icon on the Time screen indicates the connection status: • If the heart icon is on, the chest strap and your watch are connected. • If the heart icon is flashing, they are not connected. Make sure you are wearing the heart rate chest strap correctly and pair the chest strap again.
  • Page 59 Warning: Do not expose the battery or the heart rate chest strap to fire, or you could be injured. If the battery is swallowed accidentally, seek immediate medical attention. 1. Remove the battery cover from the heart rate chest strap using a flat tool or coin by turning it as shown.
  • Page 60 • Insert a new battery with the positive (+) side facing up and go to step 4. Note: If the internal seal shown here comes out with the battery, replace it as shown. If the seal is broken or seated incorrectly, moisture could enter the heart rate chest strap and cause it to malfunction.

  • Page 61: Cleaning The Heart Rate Chest Strap

    4. Replace the battery cover and turn it as shown using the same tool as step 1. Parent topic: Using the Optional Heart Rate Chest Strap Cleaning the Heart Rate Chest Strap After exercising, remove the heart rate chest strap and carefully wipe it off with water. Then thoroughly dry off the heart rate monitor with a dry cloth.

  • Page 62: Caring For Your Watch

    Caring for Your Watch Follow the instructions in these sections to properly maintain your watch. Cleaning Your Watch Battery Life Cleaning Your Watch Clean your watch after each use as described here. If you have problems charging your watch, you can also clean the contact points on your watch and the USB charging clip.
  • Page 63 2. If you experience charging problems, use a damp cotton swab to clean the contact points (and sensor; ProSense 57) on your watch and the USB charging clip as shown here. ProSense 17...

  • Page 64: Battery Life

    The battery is not user-replaceable. If the battery does not retain a charge as long as it used to, it has likely reached the end of its service life. Contact Epson Support to replace the battery. Parent topic:...

  • Page 65: Solving Problems

    • If the inside of the glass becomes cloudy, condensation may have occurred temporarily due to abrupt changes in temperature. Temporary condensation does not harm your watch and you can continue using it. If condensation persists for a long time, water may have entered your watch; contact Epson Support for help.

  • Page 66: Solutions To Watch Charging Problems

    1 or 2 minutes. Wait for the screen to appear. • Make sure you are using a compatible USB charger or USB port. • If you still cannot charge your watch's battery, detach the USB charging clip and contact Epson Support for help.

  • Page 67: Solutions To Gps Signal Problems

    Acquiring a GPS Signal Solutions to Heart Rate Chest Strap Problems If you experience problems with the heart rate chest strap (ProSense 17), try the following solutions: • If you cannot pair the heart rate chest strap to your watch, try it.

  • Page 68: Solving Problems Using Epson View

    Resetting the Heart Rate Chest Strap and Replacing Its Battery Cleaning the Heart Rate Chest Strap Solving Problems Using Epson View Check the solutions in these sections if you have any problems using the Epson View app on your smartphone. Solutions to Problems Using Epson View...

  • Page 69: Resetting The Watch

    If you need to delete all the data and settings from your watch's memory, you can reset the watch. Note: You may want to upload your workout and activity data to your smartphone using the Epson View app before resetting your watch.

  • Page 70: Checking The Firmware Version Of Your Watch

    2. Press the Up or Down button to select Settings > System > Reset > Yes. Your watch resets. When it is finished, it restarts and displays the Language screen. 3. Now you can configure your watch again. Parent topic: Solving Problems Related references Time Screen Menus...

  • Page 71: Updating Your Watch's Firmware From The Epson View App

    Time Screen Menus Updating Your Watch's Firmware from the Epson View App If you experience problems with your watch, you may need to update the firmware using the Epson View app. Before updating the firmware, you may also want to backup your workout and activity data to your smartphone using the Epson View app;...

  • Page 72: Updating Your Watch's Firmware From Your Computer

    If you experience problems with your watch, you may need to update the firmware using your computer. Before updating the firmware, you may also want to backup your workout and activity data to your smartphone using the Epson View app; the firmware update may reset the data and settings stored in your watch's memory.

  • Page 73: Where To Get Help

    Parent topic: Solving Problems Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or...

  • Page 74: Technical Specifications

    Optional Accessory Specifications Viewing Safety and Approval Specifications Watch Specifications Watch thickness 0.55 inch (14 mm) Weight ProSense 17: Approximately 1.4 ounces (40 g) ProSense 57: Approximately 1.5 ounces (42 g) Water resistance Up to 5 bars of pressure Operating time...
  • Page 75 GPS signal reception is poor. Settings that affect battery life include notifications, backlight, and heart rate monitor settings. Operating temperature 23 to 122 °F (–5 to 50 °C) Maximum measurement time ProSense 17: Approximately 13 hours ProSense 57: Approximately 10 hours Maximum daily activity...

  • Page 76: Optional Accessory Specifications

    Stride/Average stride: 0 to 100 inches (0 to 255 cm) Steps: 0 to 999,999 steps Calories burned: 0 to 9999 kcal Heart rate: 30 to 240 bpm; ProSense 17 requires optional heart rate chest strap Estimated end time: 0:00:00 to 11:59:59 PM Estimated end distance: 0 to 999.999 miles or km...

  • Page 77: Viewing Safety And Approval Specifications

    Parent topic: Technical Specifications Viewing Safety and Approval Specifications You can view your watch's safety and approval specifications on the watch screen. 1. At the Time screen, press the Enter button. You see this screen: 2. Press the Up or Down button to select Certification and press the Enter button.

  • Page 78: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 79 Frequency This device uses the frequency band from 2.402 to 2.480 GHz. Other wireless devices may use the same frequency. Note the following points to avoid wireless interference with other wireless devices. Precautions When Performing Wireless Communication This device operates on the 2.4 GHz band. This device operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed radio stations, and amateur, unlicensed low-power radio stations [hereinafter referred to as "other radio stations"]) used in...

  • Page 80: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 81 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 82 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 83: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...

  • Page 84: Copyright Attribution

    Parent topic: Notices Copyright Attribution © 2017 Epson America, Inc. 10/17 CPD-54148 Parent topic: Notices...

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