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Cisco TelePresence
SX10, SX 20, SX 80
MX 200 G2, MX 300 G2
MX 700, MX 800,
User Guide
D1534504 User Guide Cisco TelePresence Touch 10"
Produced November 2016 for CE 8.2
All contents © 2010–2016 Cisco Systems, Inc.
All rights reserved
D1534504 User Guide
Cisco TelePresence
Produced: November 2016 for CE 8. 2
CE 8.2
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.

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Summary of Contents for Cisco TelePresence SX20

  • Page 1 SX10, SX 20, SX 80 MX 200 G2, MX 300 G2 MX 700, MX 800, User Guide D1534504 User Guide Cisco TelePresence Touch 10” Produced November 2016 for CE 8.2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved...
  • Page 2: Table Of Contents

    Disconnect Participant from Call .........31 D1534504 User Guide Move the Selfview PiP ............58 Cisco TelePresence Control the Camera of the Other Participant ...... 59 Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 3 Administrator Settings—SIP ..........82 Administrator Settings—H323 ..........83 Administrator Settings—EMC Resilience Mode ....84 Administrator Settings—Factory Reset ........ 85 D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 4: Introduction To Video Conferencing

    Introduction to Video Conferencing D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 5: Best Practice

    • watching the presentation or the Consider setting the unit to Automatic will be perceived as better to the remote or the Cisco Digital Natural Audio presenter. Answer. participants if the whiteboard is visible Module.
  • Page 6: Tour The Touch Screen

    Tap the touch screen Tap a button to activate Scroll in lists Produced: November 2016 for CE 8. 2 to wake up the system, its function. as on a smart All contents © 2010–2016 if needed. phone. Cisco Systems, Inc. All rights reserved.
  • Page 7: Log Onto A System With Your Own Credentials

    To sign out tap You will be prompted Sign-out. to confirm your intentions. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 8: Room Control Using Touch10

    At any rate, the access icon for this will always be located here, when applicable. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 9: Video Calls

    Video Calls D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 10: Place Call From Contact List

    IP-addresses. mode tap the key in the lower left corner of the keyboard. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 11: Edit A Contact List Entry, Then Place The Call

    Tap Edit, this will invoke the virtual options. keyboard. Apply your editing and tap the green CALL button, to place the call. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 12: Place Call Using Name

    D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 13: Place Call Using An Ip Address

    192.100.101 When you are ready to place the call, tap the green Call button. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 14: Place Call Using Number

    192100101 When you are ready to place the call, tap the green Call button. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 15: Receive Call

    Microphone(s) are muted if this symbol is illuminated. To time. mute / unmute the microphone(s), tap the symbol. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 16: Receive Call While In Another Call

    Accept the incoming call, while ending holding the current call or group the current call or group of calls. of calls. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 17: Transfer

    Tap Complete The call will be transferred. transfer—see also text in side bar at right. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 18: Consult And Transfer

    Transfer to connect the two together, while you leave the call. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 19: Disconnect Yourself From Call

    End will cause the entire conference to terminate. To disconnect yourself from a call, tap End. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 20: A Few Words On Microphone Behavior And Privacy

    The microphone will transmit only when the green LED is illuminated! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 21: Put Call On Hold And Resume A Call On Hold

    Tap Hold. Tap Resume to go back to the one you were in call with (to undo your action). D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 22: Change Call Rate

    Finally, change the call rate by moving the slider. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 23: Enable Do Not Disturb

    Tap Hide to remove the message that appears, telling you To deactivate the feature, repeat the procedure. that Do not disturb has been activated. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 24: Enable Standby

    Tap Standby. The screen will turn itself off after a few seconds. Tap the screen to wake it up. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 25: View Keypad While In A Call

    To be able to submit this you will need to invoke the keypad on the touch screen. In a call, tap Keypad. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 26: Add Additional Participants To Existing Call

    D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 This is an optional feature that may, or may not, be installed on your system. Cisco Systems, Inc. All rights reserved.
  • Page 27: Add Incoming Call To Existing Call

    (ACCEPT & MERGE). This applies to MultiSite equipped systems only. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 28: View Meeting Participant List

    (if applicable), as well as who has been put on hold (if applicable). D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 29: Manage Conference Call Layout

    “Move the Selfview PiP” on page The new layout will now be put in effect. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 30: Lock Speaker

    Unlock as speaker. To unlock, repeat the process tapping Unlock as Speaker instead. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 31: Disconnect Participant From Call

    Tap the participant to be disconnected. You must be entitled to do Tap Drop to disconnect the selected participant. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 32: Intelligent Proximity Intelligent Proximity

    Intelligent Proximity D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 33 However, when privacy dictates, always keep the meeting room entrance doors closed to avoid possible eavesdropping from adjacent rooms. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 34: Activate And Deactivate Intelligent Proximity

    Tap in the upper left corner of the display. Set Proximity to On or Off to activate or deactivate Intelligent Proximity. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 35 Spark Connected Systems D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 36: Getting Started

    Everything is safely stored in the • regardless of time zone or location. Dial SIP conference bridges and Cisco Spark to chat with anyone in the • cloud. And you can access your Share content from other services, standards-based SIP video endpoints.
  • Page 37 Sharing Content D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 38: Start And Stop Presentation In A Call

    D1534504 User Guide then tap Share to actually start sharing content tap Stop Sharing, as shown. Cisco TelePresence the content of your source. Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 39: Change Presentation Layout In A Call

    Tap Layout to invoke the layout options. Select your preferred layout by tapping it. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 40: Presentation Outside Calls

    (if applicable) to display that one as well. Tap again to stop displaying the corresponding source, as shown. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 41: Scheduled Meetings

    Scheduled Meetings D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 42: View Meeting List

    There will be no title, no expandable meeting outline as well as no dial-in Tap again to collapse information. the information box. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 43: Join Scheduled Meeting

    If an extension is sustainable, the Meeting will end notification will include an Produced: November 2016 for CE 8. 2 Extend and a Dismiss option. a call. All contents © 2010–2016 To extend a meeting, tap the Extend button. Cisco Systems, Inc. All rights reserved.
  • Page 44: Parallel Meetings

    The meeting names used in this example solely appear to illustrate that the meetings are parallel meetings. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 45: Contacts

    Contacts D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 46: Directory

    D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 47: Call Recents

    Clearing the entire Recents list: Scroll to Tap Clear Recents. D1534504 User Guide Contacts, if get to Cisco TelePresence needed. the top of Produced: November 2016 for CE 8. 2 the list, if All contents © 2010–2016 needed. Cisco Systems, Inc. All rights reserved.
  • Page 48: Favorites

    (a) and then little arrow (b) Produced: November 2016 for CE 8. 2 or address. Possible and continue from (3) above. All contents © 2010–2016 matches will appear Cisco Systems, Inc. All rights reserved. as you type.
  • Page 49: Add Someone To Favorites, While In A Call

    Favorites. Tap Close, to hide the Tap Save to add keyboard. new Favorite. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 50: Camera Control

    Camera Control D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 51: View Camera Settings

    How to do this is shown in “Move the Selfview PiP” on page Zoom in and out. D1534504 User Guide Cisco TelePresence Tilt Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved. Zoom...
  • Page 52: Add Camera Position Preset

    Cancel to leave menu undoing any changes. D1534504 User Guide Cisco TelePresence Tilt Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved. Zoom...
  • Page 53: Edit Existing Camera Position Preset

    To delete an existing preset tap Remove. D1534504 User Guide Cisco TelePresence Tilt Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved. Zoom...
  • Page 54: Speaker Tracking

    Tap anywhere outside the menu to exit. D1534504 User Guide To deactivate Speaker Tracking, repeat the procedure. Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 55: Snap To Whiteboard

    Tap the Whiteboard preset to start using this feature, details at right. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 56: Presentertrack

    Administrator Guide for our room systems and codecs. Tap the Presenter preset to start using this feature, details at right. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 57: Control Own Camera

    Zoom. The selfview will menu to exit. (shown here), be temporarily turned on tap Camera. to assist you. D1534504 User Guide Cisco TelePresence Tilt Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved. Zoom...
  • Page 58: Manage Selfview

    Camera to gain access to the camera control (see the previous page for more on camera control). D1534504 User Guide Cisco TelePresence Tilt Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved. Zoom...
  • Page 59: Resize The Selfview Pip

    To exit this menu putting changes into effect, tap anywhere outside the active menu. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 60: Move The Selfview Pip

    The selfview will now assume location you want to its new location. have it in, lift your finger from the touchscreen. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 61: Control The Camera Of The Other Participant

    Tap anywhere outside the menu to exit. D1534504 User Guide Cisco TelePresence Tilt Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved. Zoom...
  • Page 62 Settings D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 63: Settings

    Tap the field in the upper left corner. Tap Settings. Scroll through the list to locate what you are looking for. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 64: Ringtone & Sound

    Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 65: Camera Control

    Note how the settings chosen are indicated. In the example shown, Backlight compensation is set to Off. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 66: Main Source Selection

    The options available are system dependent, your system may show more options or less options. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 67: Display

    About DVI Mode This menu allows you to set the DVI mode to Analog, Digital or Automatic detection. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 68: Select Language

    Settings Select Language About Language Setting The Language page lets you specify the Touch interface menu language. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 69: System Information

    This information is typically what you will be asked by the technical staff to provide in the unlikely event of system malfunction. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 70: Call Status

    This information is typically what you may be asked by the technical staff to provide in the unlikely event of system malfunction. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 71: Diagnostic Mode

    This information is typically what you may be asked by the technical staff to provide in the unlikely event of system malfunction. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 72: Restart System

    About Restart Use this to restart your system in an orderly and controlled manner. No settings are lost. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 73: Administrator

    Enter Username and Password followed by tapping Log in. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 74: Administrator Settings-Tracking

    For a more detailed discussion on the Snap to Whiteboard feature, see the Administrator Guide for your video system. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 75: Administrator Settings-Set Date And Time

    Manual (as has been done in this Take care! example), you must specify the NTP server address to make things work. D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 76: Administrator Settings-Call Details

    Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 77: Administrator Settings-Provisioning Wizard

    Cancel made. Take care! function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 78: Administrator Settings-Multipoint Mode

    Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 79: Administrator Settings-Pairing

    Note that there is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 80: Administrator Settings-Ip & Vlan, Codec

    Take care! have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 81: Administrator Settings-Network Status Codec

    Note that there is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 82: Administrator Settings-Ip & Vlan, Touch

    Take care! you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 83: Administrator Settings-Network Status Touch

    Note that there is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 84: Administrator Settings-Sip

    Note that there is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 85: Administrator Settings-H323

    Note that there is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 86: Administrator Settings-Emc Resilience Mode

    Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 87: Administrator Settings-Factory Reset

    Take care! have made. Take care! D1534504 User Guide Cisco TelePresence Produced: November 2016 for CE 8. 2 All contents © 2010–2016 Cisco Systems, Inc. All rights reserved.
  • Page 88 Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the...

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