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Go to the Web for instructions: ServerGuide to http://www.ibm.com/ http://www.ibm.com/systems/support. install the operating systems/support/ system? Install applications, such as IBM systems management software and IBM ServeRAID programs The server is ready to use. Go to http://www.ibm.com/support/mysupport/ to register the server.
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Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. IBM System x3610 Type 7942: Installation Guide...
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Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM System x3610 Type 7942: Installation Guide...
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
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240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units. IBM System x3610 Type 7942: Installation Guide...
Solving problems If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...
Product ID label For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. See the Rack Installation Instructions document for complete rack installation and removal instructions. The IBM System x Documentation CD ® The IBM System x...
Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate. IBM System x3610 Type 7942: Installation Guide...
– Shipment: 5% to 100% Size (2 U): the microprocessor. v Height: 85.4 mm (3.36 in.) Acoustical noise emissions: v See http://www.ibm.com/servers/ v Depth: 705 mm (27.8 in.) v Declared sound power, idle: 6.8 bel eserver/serverproven/compat/us/ for v Width: 443.6 mm (17.5 in.) v Declared sound power, operating: a list of supported microprocessors.
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Note: The illustrations in this document might differ slightly from your hardware. Cover Air-baffle Air duct insert Low-profile adapter DIMM Heat sink System board Microprocessor Fan-bracket Hot-swap assembly SAS backplane Power supply Hot-swap hard disk drive Hot-swap hard disk drive filler IBM System x3610 Type 7942: Installation Guide...
2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click System x3610 to display the matrix of downloadable files for the server. For additional information about tools for updating, managing, and deploying firmware, see the System x and xSeries Tools Center at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...
Working inside the server with the power on Statement 27: CAUTION: Hazardous moving parts are nearby. You might be instructed to turn on the server while the cover is off, to look at system-board or backplane LEDs, or to press a button on the system board. Follow these guidelines when you work inside a server that is turned on: v Avoid wearing loose-fitting clothing on your forearms.
For proper cooling and airflow, replace the cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the cover removed might damage server components. IBM System x3610 Type 7942: Installation Guide...
DIMMs: v The server supports up to 6 registered 512 MB, 1 GB, 2 GB, and 4 GB DDR2 DIMMs, for a maximum of 16 GB of system memory. See http://www.ibm.com/ servers/eserver/serverproven/compat/us/ for a list of memory modules that you can use with the server.
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2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. 3. Remove the cover. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open, and close the clips gently. IBM System x3610 Type 7942: Installation Guide...
The server supports six slim 3.5-inch hard disk drives. For a list of supported 3.5-inch hard disk drives, see http://www.ibm.com/servers/eserver/serverproven/ compat/us/. v All hard disk drives in the server should have the same throughput speed rating.
Important: Dual-core and quad-core microprocessors are not interchangeable and cannot be used in the same server. For example, if the server has a dual-core microprocessor, you cannot install a quad-core microprocessor as the IBM System x3610 Type 7942: Installation Guide...
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To download the most current level of BIOS code and many other code updates for your server, go to http://www.ibm.com/systems/support/, select System x3610 from the Hardware list, and click the Download tab. v (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, go to http://www.ibm.com/servers/...
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3. Remove the server cover. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 11. IBM System x3610 Type 7942: Installation Guide...
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Air duct DIMM Heat sinks 4. Remove the air duct. 5. Remove the air-baffle insert from the air duct: a. From the top of the air duct, push the tabs of the air-baffle insert toward the rear of the air duct until they are free from the slots in the air duct. b.
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Close the microprocessor bracket frame. Note: The microprocessor fits only one way on the socket. f. Carefully close the microprocessor release lever to secure the microprocessor in the socket. 7. Install a heat sink on the microprocessor. IBM System x3610 Type 7942: Installation Guide...
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Attention: Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. Thermal grease Heat-sink a. Remove the plastic protective cover from the bottom of the heat sink. b.
Ethernet 1, integrated Ethernet 2, PCI slot 1, PCI slot 2, integrated SAS controller. To install an adapter, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 9. IBM System x3610 Type 7942: Installation Guide...
2. Turn off the server and peripheral devices and disconnect all power cords and external cables. 3. Remove the cover. 4. Determine which expansion slot you will use for the adapter. 5. Remove the screw that holds the expansion-slot cover and slide the cover out of the expansion slot.
To install the cover, place it into position and slide it forward; then, tighten the cover-release thumbscrews. Cover release thumb screws Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server. IBM System x3610 Type 7942: Installation Guide...
Front view USB 6 USB 5 connector connector Rear view Power-cord Mouse Video Ethernet Ethernet Serial connector connector connector connector 1 connector 2 connector Keyboard System-management connector connector 1 connector 3 Ethernet connector connector 2 connector 4 You must turn off the server before you connect or disconnect cables from the server.
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Ethernet network speed is 1 Gbps. When this LED is lit and is green, it indicates that the Ethernet network speed is 10 Mbps or 100 Mbps. USB connectors: Connect a USB device, such as USB mouse, keyboard, or other USB device, to any of these connectors. IBM System x3610 Type 7942: Installation Guide...
Systems-management Ethernet speed LED: When this LED is lit and is amber, it indicates that the Ethernet network speed is 1 Gbps. When this LED is lit and is green, it indicates that the Ethernet network speed is 10 Mbps or 100 Mbps. Systems-management Ethernet connector: Use this connector to connect the server to a network for systems-management information control.
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4 seconds to turn off the server. v The service processor can turn off the server as an automatic response to a critical system failure. v You can turn off the server through a request from the service processor. IBM System x3610 Type 7942: Installation Guide...
Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.
To help ensure signal quality, do not mix drives with different speeds and data rates. v To update the firmware and BIOS code for an optional ServeRAID SAS controller, you must use the IBM ServeRAID Support CD that comes with the ServeRAID optional device. Using the LSI Logic RAID Configuration Utility program...
Note: You can update the baseboard management controller (BMC) firmware to the latest version by logging into the BMC and applying the IPMI code image file from the Web server. See the instructions in the User's Guide on the IBM System x Documentation CD to update the BMC firmware.
To update and configure the BIOS code to enable SOL, complete the following steps: 1. Update the BIOS code: a. Download the latest version of the BIOS code from http://www.ibm.com/ systems/support/. b. Update the BIOS code, following the instructions that come with the update file that you downloaded.
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Red Hat Enterprise Linux ES 4 configuration: Note: This procedure is based on a default installation of Red Hat Enterprise Linux ES 4. The file names, structures, and commands might be different for other versions of Red Hat Linux. To configure the general Linux parameters for SOL operation when you are using the Red Hat Enterprise Linux ES 4 operating system, complete the following steps.
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Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 IBM System x3610 Type 7942: Installation Guide...
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Modified /etc/lilo.conf contents prompt timeout=50 default=linux-Monitor boot=/dev/hda #map=/boot/map install=/boot/boot.b #message=/boot/message linear # This will allow you to only Monitor the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Monitor initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 append="console=ttyS0,19200n8 console=tty1" # This will allow you to Interact with the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Interact initrd=/boot/initrd-2.4.9-e.12smp.img...
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Red Hat Enterprise Linux ES (2.4.9-e.12smp) root (hd0,0) kernel /vmlinuz-2.4.9-e.12smp ro root=/dev/hda6 initrd /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img IBM System x3610 Type 7942: Installation Guide...
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Modified /boot/grub/grub.conf contents #grub.conf generated by anaconda # Note that you do not have to rerun grub after making changes to this file # NOTICE: You have a /boot partition. This means that all kernel and initrd paths are relative to /boot/, eg. root (hd0,0) kernel /vmlinuz-version ro root=/dev/hda6 initrd /initrd-version.img...
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(hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=ttyS1,19200 console=tty1 initrd (hd0,1)/boot/initrd # This will allow you to Interact with the OS boot via SOL title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd title floppy IBM System x3610 Type 7942: Installation Guide...
Modified /boot/grub/menu.lst contents Notes root chainloader +1 title failsafe kernel (hd0,1)/boot/vmlinuz.shipped root=/dev/hda2 ide=nodma apm=off vga=normal nosmp disableapic maxcpus=0 3 initrd (hd0,1)/boot/initrd.shipped Note 1: The kernel line is shown with a line break. In your file, the entire entry must all be on one line. You must restart the Linux operating system after you complete these procedures for the changes to take effect and to enable SOL.
To install the OSA SMBridge management utility program on a server running a Windows operating system, complete the following steps: 1. Go to http://www.ibm.com/systems/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens.
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Linux operating system, complete the following steps. You must be logged in as a root user to perform these procedures. 1. Go to http://www.ibm.com/systems/support/. Download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive.
Using the OSA SMBridge management utility program Use the OSA SMBridge management utility program to remotely manage and configure a network. The utility program provides the following remote management capabilities: IBM System x3610 Type 7942: Installation Guide...
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v CLI (command-line interface) mode Use CLI mode to remotely perform power-management and system identification control functions over a LAN or serial port interface from a command-line interface. Use CLI mode also to remotely view the BMC system event log. Use the following commands in CLI mode: –...
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If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 65, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.
System x Documentation CD for more information about the POST error codes. To check for updated technical information, go to http://www.ibm.com/systems/support/, select System x3610, click the Install and use tab, and click Product documentation. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
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Load Default Setting, and then select Save Changes and Exit. 2. Update the BIOS code: a. Download the latest version of the BIOS code from http://www.ibm.com/systems/support/. b. Update the BIOS code, following the instructions that come with the update file that you downloaded.
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If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Error code Description Action 8601 BMC not responding. 1. Update the firmware on the baseboard management controller. 2. (Trained service technician only) Replace the system board. IBM System x3610 Type 7942: Installation Guide...
ServerGuide problems The following table lists problem symptoms and suggested solutions. Table 5. ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and 1. Make sure that the server supports the ServerGuide program and has a Installation CD will not start. startable (bootable) CD or DVD drive.
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Problem Determination and Service Guide. 2. If the reset occurs after the operating system starts, disable any automatic server restart (ASR) utilities, such as the IBM Automatic Server Restart IPMI Application for Windows, or ASR devices that may be installed.
Keyboard, mouse, or pointing-device problems (PS/2) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
The USB mouse or USB 1. Make sure that: pointing device does not work. v The mouse is compatible with the server. See http://www.ibm.com/servers/ eserver/serverproven/compat/us/. v The mouse or pointing-device USB cable is securely connected to the server, and the device drivers are installed correctly.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
3. (Trained service technician only) Reseat the microprocessors, restarting the server after each one. 4. (Trained service technician only) Replace the microprocessors. 5. (Trained service technician only) Replace the system board. IBM System x3610 Type 7942: Installation Guide...
Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
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76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the monitor cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see http://www.ibm.com/servers/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.
4. If the problem remains, suspect the system board. The server unexpectedly shuts See “Solving undetermined problems” in the Problem Determination and Service down, and the LEDs on the Guide. operator information panel are not lit. IBM System x3610 Type 7942: Installation Guide...
Serial port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
5. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing USB device b. (Trained service technician only) System board Video problems See “Monitor problems” on page 59. IBM System x3610 Type 7942: Installation Guide...
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x ® and xSeries information is http://www.ibm.com/systems/x/. The address for IBM BladeCenter information is http://www.ibm.com/systems/bladecenter/.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM. Maximum memory might require replacement of the standard memory with an optional memory module.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.
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For proper collection and treatment, contact your local IBM representative. This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators, and power cells includes the cost of the environmental management of their waste.
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29 optional device problems 61 size 5 OSA SMBridge management utility program software problems 63 enabling and configuring 34 software service and support 66 installing 42 solving problems 47 specifications 4 IBM System x3610 Type 7942: Installation Guide...
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28 rear 28 using baseboard management controller utility programs 44 ServerGuide CD 31 utility program BIOS Setup 31 IBM ServeRAID Configuration 33 video connector rear 29 web site publication ordering 65 support 65 support line, telephone numbers 66 weight 5...
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Part Number: 49Y0086 Printed in USA (1P) P/N: 49Y0086...