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Panasonic KX-TGF380AZ Operating Instructions Manual
Panasonic KX-TGF380AZ Operating Instructions Manual

Panasonic KX-TGF380AZ Operating Instructions Manual

Digital corded/cordless phone with link-to-mobile
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Model shown is KX-TGF380.
Before initial use, see "Getting Started" on
page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
To use this unit in your country, first change the unit's region setting to match your
country (page 47).
Digital Corded/Cordless Phone with Link-to-Mobile

Operating Instructions

Model No.
KX-TGF380AZ
KX-TGF382AZ

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Summary of Contents for Panasonic KX-TGF380AZ

  • Page 1: Operating Instructions

    Model shown is KX-TGF380. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your...
  • Page 2: Table Of Contents

    Table of Contents Introduction Registering a unit ..........47 Model composition ..........3 Caller ID Service Accessory information ........3 Using Caller ID service ........49 Important Information Caller list ............50 For your safety ............6 ® Using Bluetooth Devices General notices ...........7 Copying phonebook from a mobile phone Important safety instructions .......7 (phonebook transfer) ........53 For best performance .........7...
  • Page 3: Introduction

    Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGF380 series KX-TGF380 KX-TGF380 KX-TGFA30 KX-TGF382 KX-TGF380 KX-TGFA30 Accessory information Supplied accessories Quantity Accessory item/Part number KX-TGF380 KX-TGF382 AC adaptor/PNLV226AL Telephone line cord (for Australia) Telephone line cord (for New Zealand) Desk stand/Wall mounting adaptor Corded handset Corded handset cord...
  • Page 4: Other Information

    We recommend using Panasonic rechargeable batteries. *2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5 R BlackBerry is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. Panasonic is not endorsed, sponsored, affiliated with or otherwise authorised by Research In Motion Limited.
  • Page 6: Important Information

    Important Information Medical For your safety R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to To prevent severe injury and loss of life/property, read this determine if they are adequately shielded from external section carefully before using the product to ensure RF (radio frequency) energy.
  • Page 7: General Notices

    Base unit location/avoiding noise recommend that you: The base unit and other compatible Panasonic units use – Unplug the telephone line cord from the phone radio waves to communicate with each other.
  • Page 8: Other Information

    Important Information Other information Specifications CAUTION: Risk of explosion if battery is replaced by an R Standard: incorrect type. Dispose of used batteries according to the Bluetooth wireless technology 2.1 instructions. R Frequency range: 1.88 GHz to 1.90 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) Notice for product disposal, transfer, or return R RF transmission power:...
  • Page 9: Getting Started

    *1 For Australia: Connect a DSL/ADSL filter between the telephone plug and telephone line cord. Note: R Use only the supplied Panasonic AC adaptor PNLV226AL. R Use only the supplied telephone line cord. R Follow the directions on the display to set up the unit.
  • Page 10 Install the batteries in the battery compartment (C). Handset battery level Icon Battery level High Medium Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 13 hours max. Not in use (standby) 12 days max.
  • Page 11: Note When Setting Up

    1 even if the ringer volume for the base unit is set to “Off” to let you know an incoming call is being received. Panasonic Ni-MH battery performance (optional batteries) when operating on backup Note:...
  • Page 12: Controls

    Note for Ni-MH battery installation R Handset: Use the supplied rechargeable batteries. R Handset/Base unit: For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. Note for battery charging R It is normal for the handset to feel warm during charging.
  • Page 13: Display Icons/Indicators

    Getting Started – MDN, MCN, MFN, or MEN: Scroll through various MOBILE 1 indicator lists and items. MMOBILE 2N – VOL. (Volume: MDN or MCN): Adjust the MOBILE 2 indicator receiver or speaker volume while talking. N (ANSWER ON/OFF) – MFN : View the phonebook entry.
  • Page 14 Getting Started Item Meaning Item Meaning – A mobile call is in progress on A mobile line is in use. that line. R When flashing: – The mobile line is selected for The mobile call is put on hold. the setting. R When flashing rapidly: A mobile call is being received.
  • Page 15: Date And Time

    Getting Started You can configure this setting using either the Status Meaning base unit or one of the handsets. Flashing – The mobile line is in use. – Phonebook entries are being Handset / Base unit copied from a mobile phone. MMENUN#302 (page 53) –...
  • Page 16: Link To Mobile

    Link to Mobile R Depending on your mobile phone, it may Link to mobile feature ask you to enter the Bluetooth PIN (default: “0000”). If your mobile phone shows You can connect your base unit and mobile phone PassKey confirmation on its display, follow using Bluetooth wireless technology, so that you the directions to proceed.
  • Page 17: Link To Mobile Settings

    Link to Mobile ringer tone. Caller information is not announced even if the Talking Caller ID is turned on. Link to mobile settings You can configure this setting using either the base unit or one of the handsets. Selecting which unit receives mobile Important: calls R To use this feature, your mobile phone must...
  • Page 18: Handset

    Link to Mobile Important: Proceed with the operation for your unit. Handset: MOFFN R When 3 Bluetooth devices (2 mobile phones Base unit: MEXITN and 1 headset) are paired to the base unit, only 2 Bluetooth devices can be used with the unit at the same time, and the base unit loses its Mobile line only mode (If you do not connection from other Bluetooth devices.
  • Page 19 Link to Mobile Base unit: MEXITN When you use the landline again Before connecting the telephone line to the base Changing the Bluetooth PIN unit, select “Off” in step 2, “Mobile line only mode (Personal Identification Number) (If you do not use the landline)”, page 18. The PIN is used to pair mobile phones to the base Mobile line selection unit.
  • Page 20: Making/Answering Calls Using The Handset

    Making/Answering Calls Using the Handset Erasing a number in the redial list Making mobile calls n When a mobile phone is paired: Important: MEN REDIAL R The unit can be used to talk on 2 lines at the MbN: Select the desired phone number. a same time (for example, 2 mobile lines, or the MMENUN landline and 1 mobile line).
  • Page 21: Answering Calls

    Making/Answering Calls Using the Handset 9 a MDN (Pause) R Another handset user can take the call by pressing M Dial the phone number. a M R The base unit user can take the call by lifting the corded handset. Note: R A 3 second pause is inserted each time MDN Note:...
  • Page 22 Making/Answering Calls Using the Handset During an outside call, press MMENUN. Handset equalizer MbN: “Intercom” a MSELECTN This feature clarifies the voice of the person you MbN: Select the desired unit. a MSELECTN are talking to, producing a more natural-sounding Wait for the paged party to answer.
  • Page 23: Making/Answering Calls Using The

    Making/Answering Calls Using the Handset – a specific line is set to make mobile calls (page 19). MbN: Select the corresponding mobile phone. a MSELECTN R The call is transferred to the handset. Answering a 2nd call If you receive a call while talking on the phone, the interrupt tone sounds (page 41) and the 2nd caller’s information is displayed if you subscribe to Caller ID service (page 49).
  • Page 24: Making/Answering Calls Using The Base Unit

    Making/Answering Calls Using the Base Unit Press MMOBILE 1N or MMOBILE 2N, then lift Making mobile calls the corded handset. Erasing a number in the redial list Important: R The unit can be used to talk on 2 lines at the MREDIALN same time (for example, 2 mobile lines, or the MbN: Select the desired phone number.
  • Page 25: Answering Calls

    Making/Answering Calls Using the Base Unit R A handset user can take the call: Pause (for PBX/long distance service users) MMOBILEN a MbN : Select the A pause is sometimes required when making calls corresponding mobile phone. a MSELECTN using a PBX or long distance service. When *1 The call is taken when: storing a calling card access number and/or PIN in –...
  • Page 26 Making/Answering Calls Using the Base Unit Transferring calls, conference calls Answering a 2nd call Outside calls can be transferred or a conference If you receive a call while talking on the phone, the call with an outside party can be made between a interrupt tone sounds (page 41) and the 2nd handset and the base unit.
  • Page 27: Intercom

    Intercom When you finish talking, press MZN or place Intercom the corded handset on the cradle. Intercom calls can be made: Turning auto intercom on/off – between handsets – between a handset and the base unit This feature allows the handset or base unit to answer intercom calls automatically when it is Note: called.
  • Page 28: Call Block

    Call Block Blocking unwanted callers: Using the MCALL BLOCKN When a call is received, the unit rings briefly while caller information is being received. button If the caller’s phone number matches an entry in the call block list, the unit emits no sound to the You can press the MCALL BLOCKN button in the caller, and disconnects the call.
  • Page 29 Call Block Base unit: MEXITN Storing a range of number Viewing/editing/erasing call block Handset numbers MCALL BLOCKN MbN: “Block range of numbers” a Handset MSELECTN MCALL BLOCKN MMENUN a MbN: “Add” a MSELECTN MbN: “Block a single number” or “Block Enter the desired number (2-8 digits).
  • Page 30 Call Block Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN...
  • Page 31: Phonebook

    Phonebook Character table for entering names Phonebook While entering characters, you can switch between uppercase and lowercase by pressing * You can add 3,000 names (16 characters max.) (A®a). and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to Character the desired group (page 32).
  • Page 32 Phonebook Storing a redial list number to the phonebook Groups Phone numbers of up to 24 digits can be stored in Groups can help you find entries in the phonebook the phonebook. quickly and easily. You can change the group name for groups 4-9 (“Friends”, “Family”, etc.).
  • Page 33: Editing Entries

    Phonebook n Using a landline: MbN: Select the group you want to search. a MSELECTN Handset R If you select “All groups”, the unit ends the group search. MbN: Select the desired entry. Base unit Lift the corded handset. Editing entries Scrolling through all entries Handset Handset / Base unit...
  • Page 34: Speed Dial

    Phonebook MbN: “Yes” a MSELECTN Enter the party’s phone number (24 digits max.). a MOKN Proceed with the operation for your unit. MSELECTN a MOFFN Handset: MOFFN Base unit: MEXITN n From the phonebook: Press and hold the desired speed dial key Chain dial (1 to 9).
  • Page 35: One-Touch Dial Buttons

    Phonebook Edit the phone number if necessary. a MOKN Base unit MSELECTN a MOFFN n Using a mobile line: Base unit MSPEED DIALN MbN: Select the desired entry. MSPEED DIALN MbN: Select the desired entry. a MDETAILN Press MMOBILE 1N or MMOBILE 2N, then lift the corded handset.
  • Page 36: Making A Call

    Phonebook n From the phonebook: Note: Press and hold the desired one-touch dial R You can dial phone numbers in the one-touch button (1 to 3). dial while you are on a call. MbN: Select the desired entry. MSAVEN a MEXITN Note: R If you edit a phonebook entry which is assigned to a one-touch dial button, the edited entry does...
  • Page 37: Programming

    Programming Menu list To access the features, there are 2 methods. Handset / Base unit n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting.
  • Page 38 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) New message Outgoing call #338 – On/Off <Off> alert Outgoing call – – Notification to Outgoing call Activate –...
  • Page 39 Programming Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Settings Code Unit Link to mobile – #6251 Connect – 1:Add new Disconnect #6252 device Off-6 <6> Ringer volume #6281 (for MOBILE 1) – 2:Add new #6282 device – <Tone 2> #6291 Ringer tone (for MOBILE 2) <Tone 4>...
  • Page 40 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit Settings <1 min> #632 Auto connect 3 min 5 min 10 min – #633 Mobile area code Mobile line only #157 <Off> mode Mobile line <Manual> #634 select Mobile phone 1 (Handset) Mobile phone 2 Mobile line #634...
  • Page 41 Programming Main menu: “Settings” Sub-menu 1 Sub-menu 2 Settings Code Unit Ring adjustments Off-6 <6> #160 – Ringer volume *3, *7 <Tone 1> #161 – Ringer tone <On> #201 Interrupt tone Night mode #238 – On/Off <Off> Night mode <11:00 PM/06:00 #237 –...
  • Page 42 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit Nuisance call Single number – #217 block Range of numbers – Withheld Block #240 (CID: Caller ID) <Unblock> First ring <Yes> #173 One-touch dial – – #247 Speed dial – – #261 –...
  • Page 43 Programming Sub-menu 1 Sub-menu 2 Settings Code Unit – #138 Repeater mode <Off> Registration Register handset – #130 – #131 Deregistration – – #131 Deregistration – <Australia> #136 Country New Zealand Battery saving – #150 mode <Off> Main menu: “Baby monitor” Sub-menu 1 Sub-menu 2 Settings...
  • Page 44: Alarm

    Programming *16 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *17 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary.
  • Page 45: Baby Monitor

    Programming override night mode and ring the unit (Caller ID R To cancel the selected group: subscribers only). MbN: Select the group. a Press MSELECTN again. “ ” disappears. Important: MSAVEN R Make sure the unit’s date and time setting is Proceed with the operation for your unit.
  • Page 46 Programming Handset Turning off the baby monitor The monitored handset cannot be used while baby MMENUN#268 monitor is set to “On”. MbN: “On” a MSELECTN MbN: Select the desired unit’s number to Handset monitor with. a MSAVEN Press MMENUN on the handset being R “Baby monitor”...
  • Page 47: Other Programming

    Programming Answering the baby monitor Displaying the handset name You can select whether or not the handset name Handset / Base unit is displayed in standby mode. The default setting is “Off”. n When monitoring with a unit: Handset: Press M N to answer a call.
  • Page 48 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 49: Caller Id Service

    Caller ID Service R If the unit is connected to a PBX system, caller information may not be properly received. Using Caller ID service Contact your PBX supplier. Important: Missed calls R This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone Handset / Base unit numbers), you must subscribe to a Caller ID...
  • Page 50: Caller List

    Caller ID Service For Call Waiting or Call Waiting Caller list Caller ID service users (for New Zealand) Important: R Make sure the unit’s date and time setting is To use call waiting or Call Waiting Caller ID, you correct (page 15). must first subscribe with your phone service provider.
  • Page 51 Caller ID Service Note for handset and base unit: Handset R If the entry has already been viewed or answered, “ ” is displayed. n When a mobile phone is paired: indicates the caller information was MCN CID received from the mobile line. MbN: Select the desired entry.
  • Page 52 Caller ID Service MbN: Select the desired entry. MERASEN a MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Erasing all caller information Handset / Base unit Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MERASEN a MbN: “Yes”...
  • Page 53: Using Bluetooth® Devices

    Using Bluetooth® Devices R Some mobile phones may require you to Copying phonebook from a perform an operation on the mobile phone even if you select “Auto”. mobile phone (phonebook Mobile phone: transfer) Follow the instructions of your mobile phone to copy phonebook entries.
  • Page 54: Link To Cell App

    Base unit: MEXITN Note: R After you copy the entries, confirm that the numbers were transferred correctly. www.panasonic.net/pcc/support/tel/appalerts Link to Cell app For Android users The free Link to Cell app helps you integrate your Android phone with your DECT phone for convenient use.
  • Page 55: Text Message (Sms) Alert

    R For further information, refer to the instructions alert. on web page listed below: You can configure this setting using either the www.panasonic.net/pcc/support/tel/sms/ base unit or one of the handsets. R To use this feature, the following settings are required.
  • Page 56 Using Bluetooth® Devices R Only 2 Bluetooth devices can be used with the Unpairing a headset unit at the same time (for example, 2 mobile You can cancel a pairing of the headset that is lines, or the headset and 1 mobile line). stored to the base unit.
  • Page 57 Using Bluetooth® Devices Call sharing between your headset and the handset Important: R To activate this feature, you should set privacy mode to off beforehand (page 42). n While the handset is on a landline call: To join the conversation with your headset, press your headset’s button referring to your headset operating instructions.
  • Page 58: Answering System For Landline

    Answering System for Landline MMENUN#328 Answering system for MOFFN landline Note for base unit and handset: R When the answering system is turned on, The answering system can answer and record on the base unit lights up. calls for you when you are unavailable to answer the phone.
  • Page 59: Listening To Messages

    Answering System for Landline message, your own recorded greeting message is Operating the answering system during erased. playback You can configure this setting using either the base unit or one of the handsets. Operation MDN or MCN Adjust the speaker volume Handset / Base unit Repeat message MMENUN#304...
  • Page 60: Advanced New Message Alerting Features

    Answering System for Landline MbN: Select the desired mobile phone. a Operating the answering system MSELECTN MMENUN a MbN: “Answering device” a MSELECTN Editing the number before calling back Operation n Using a landline: MDN or MCN Adjust the receiver/speaker volume Press MPAUSEN during playback.
  • Page 61 Answering System for Landline MbN: Select the desired phonebook entry. New message alert by a call a MSAVEN a MEXITN This feature allows you to receive a notification by n By entering a phone number: phone when new messages are recorded. The MMENUN#338 base unit calls a phone number you specify.
  • Page 62: Remote Operation

    Answering System for Landline to turn off the new message alert by a call MbN: “Yes” a MSELECTN a MOFFN feature. R The new message alert setting is turned off. R Even if the unit makes a new message alert call, the handset redial list does not show the record.
  • Page 63: Answering System Settings

    Answering System for Landline Follow the voice guidance prompts as R You can either hang up, or enter your necessary or control the unit using remote remote access code again and begin commands (page 63). remote operation (page 62). When finished, hang up. Answering system settings Voice guidance During remote operation, the unit’s voice guidance...
  • Page 64 Answering System for Landline Base unit: MEXITN your unit so your unit’s answering machine can pick up the call prior to the service provided by For service provider voicemail subscribers (for your phone service provider. Australia) Caller’s recording time To receive voicemail and use the answering system properly, please note the following: You can change the maximum message recording R “Voicemail”...
  • Page 65: Useful Information

    Useful Information on the handset or MPAUSEN on the base unit to add pauses (page 20, 25) between the access Voicemail service for number and the password as necessary. landline Contact your phone service provider for the required pause time. For Australia Example: Voicemail is an automatic answering service...
  • Page 66: Wall Mounting

    Useful Information down the levers of the adaptor into the upper Wall mounting slots (B). R The words “UP WALL” should be facing up. The base unit can be mounted on a wall by changing the wall mounting adaptor’s position. Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the...
  • Page 67 Useful Information Wall mounting template n Base unit n Charger...
  • Page 68: Error Messages

    Useful Information Error messages Display message Cause/solution Access # to R You have not stored the voicemail access number. Store the VM service number (page 65). is not stored Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly.
  • Page 69: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert them into the handset again. If the base unit batteries for power backup are installed, remove the batteries from the base unit, and then insert them into the base unit again.
  • Page 70 R If your mobile phone is already registered on another Panasonic DECT phone, this function will not work properly. We strongly recommend that you remove the registration of this phone on both your mobile phone and on the other Panasonic DECT phone.
  • Page 71 Useful Information Problem Cause/solution I fully charged the batteries, but R Clean the battery ends ( ) and the charge contacts with a – still flashes, dry cloth and charge again. – is displayed, or R It is time to replace the batteries (page 9). –...
  • Page 72 Useful Information Problem Cause/solution I can make and answer mobile R The Bluetooth technology on your mobile phone may not be calls but cannot hear a sound. functioning normally. Turn off and on your mobile phone. R Disconnect and reconnect the base unit AC adaptor and try again.
  • Page 73 Useful Information Problem Cause/solution Caller information is not R The ringer volume for landline is turned off. Adjust the ringer announced. volume (page 21, 25, 41). R The ringer volume for mobile line is turned off. Adjust the ringer volume (page 21, 25, 39). R The unit which is not selected to ring for mobile calls does not announce caller information.
  • Page 74 Useful Information Problem Cause/solution An error tone is heard when I try R The Bluetooth feature cannot be accessed immediately after to program the Bluetooth feature. connecting the AC adaptor to the base unit. Wait a few seconds and try again. R The headset has not connected to the base unit yet, even though you performed the connecting procedure setting.
  • Page 75 Useful Information Bluetooth PIN Problem Cause/solution I cannot remember the PIN. R Change the PIN using the following method. Handset/Base unit: MMENUN#619 *7000 Enter the new 4-digit PIN. a MOKN Enter the new 4-digit PIN again. a MSAVEN a MOFFN/MEXITN Voicemail Problem Cause/solution...
  • Page 76: Warranty (For New Zealand)

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...
  • Page 77: Index

    Index Name: 47 Registration: 47 Index Hold: 21, 25 3-way conference: 22, 25 Intercom: 27 A Additional handset: 47 K Key finder: 41, 43 Alarm: 44 Key tone: 42 Answering calls: 21, 25 Landline calls: 20, 24 Answering system Line mode: 42 Call screening: 63 Link to cell Erasing messages: 59, 60, 63...
  • Page 78 Index Volume Receiver: 20, 24 Ringer (Base unit): 25, 39, 41 Ringer (Handset): 21, 39, 41 Speaker: 20, 24 W Wall mounting: 66...
  • Page 79 Notes...
  • Page 80 Sales Department: 18 Sir Woolf Fisher Drive, Highbrook, East Tamaki, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2015 *PNQX7106ZA* *PNQX7106ZA* PNQX7106ZA TT0615WK0 (E)

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