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Epson FF-640 User Manual
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Epson FF-640 User Manual

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FF-640 User's Guide

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Summary of Contents for Epson FF-640

  • Page 1 FF-640 User's Guide...

  • Page 3: Table Of Contents

    Scanner Parts Locations ........................8 Scanner Parts..........................9 Scanner Buttons and Lights......................11 Page Separation Lever........................13 User Replaceable Epson Scanner Parts .................... 14 Changing the Power Off Setting ......................14 Loading Originals............................16 Preparing Photos for Scanning ......................16 Loading Photos in the Input Tray......................
  • Page 4 Scanner Does Not Turn On or Turns Off Unexpectedly............... 107 Scanner Button Does Not Work as Expected ................107 Scanning Software Does Not Operate Correctly ................. 107 Cannot Start Epson Scan ......................108 Original Feeds Incorrectly in Scanner..................109 Original Jams in Scanner......................110 Scanning is Slow .........................
  • Page 5 Safety and Approvals Specifications ....................126 Notices ..............................127 Important Safety Instructions......................127 Restrictions on Copying ........................129 Default Delay Times for Power Management for Epson Products............ 129 Binding Arbitration and Class Waiver ....................130 Trademarks ............................133 FCC Compliance Statement......................133 Copyright Notice..........................
  • Page 6 A Note Concerning Responsible Use of Copyrighted Materials........... 136 Copyright Attribution ........................136...

  • Page 7: Ff-640 User's Guide

    FF-640 User's Guide Welcome to the FF-640 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 8: Scanner Basics

    Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off Setting Scanner Parts Locations See these sections to identify the parts on your scanner.

  • Page 9: Scanner Parts

    Scanner Parts Scanner cover Page separation lever Edge guides Input tray extension Input tray Cover open lever Output tray Output tray extension Stopper...
  • Page 10 Kensington security slot USB port Power inlet AC adapter Power cord USB cable Microfiber cleaning cloths (2) Carrier sheet...

  • Page 11: Scanner Buttons And Lights

    Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons power button stop button scan button...
  • Page 12 Lights Ready light ! error light Parent topic: Scanner Parts Locations Related references Scanner Light Status...

  • Page 13: Page Separation Lever

    Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document or photo that requires a carrier sheet by adjusting the position of the page separation lever. Move the separation lever to this position only when scanning plastic cards, folded documents, envelopes, or any document or photo that requires a carrier sheet.

  • Page 14: User Replaceable Epson Scanner Parts

    Scanner Basics Changing the Power Off Setting You can use the Epson Scan Settings utility to change the time period of inactivity before the scanner turns off automatically. 1. Do one of the following to access the Epson Scan Settings utility: •...
  • Page 15 3. Enter the time period of inactivity before the scanner turns off automatically as the Power Off Timer setting. If you enter a value of 0, the scanner will not turn off automatically. 4. Click OK. Parent topic: Scanner Basics...

  • Page 16: Loading Originals

    Loading Originals Follow the instructions here to load your originals into the scanner. Preparing Photos for Scanning Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Preparing Photos for Scanning FastFoto can best scan batches of photos if they are all the same size.

  • Page 17: Loading Photos In The Input Tray

    scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session. See the link below for instructions on cleaning the rollers. Parent topic: Loading Originals Related tasks Cleaning Inside Your Scanner Loading Photos in the Input Tray Loading Photos in the Input Tray You can load up to 30 photos that meet the scanner's photo specifications in the input tray.
  • Page 18 1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning large photos, do not flip up the stopper.
  • Page 19 2. Slide the input tray edge guides all the way out.
  • Page 20 3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of photos. If you are scanning a photo using a carrier sheet, slide it to the upper position.
  • Page 21 4. Flip your photos so they are facedown. 5. Fan your stack of photos and tap them gently on a flat surface to even the edges.
  • Page 22 6. Load your photos into the center of the input tray facedown, in landscape orientation and top edge first, then slide them in until they meet resistance. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.

  • Page 23: Loading Multiple Sizes Of Photos In The Input Tray

    Loading Multiple Sizes of Photos in the Input Tray You can load different sizes of photos in the input tray at the same time in these sizes: 4 × 6 inches (102 × 152 mm) and 5 × 7 inches (127 × 178 mm). Do not mix photos and documents. Scan photos larger than 5 ×...
  • Page 24 2. Slide the input tray edge guides all the way out.
  • Page 25 3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent jams, keep the lever in this position for most types of photos. If you are scanning a photo using a carrier sheet, slide it to the upper position.
  • Page 26 4. Load photos in the center of the input tray in descending order of size with the largest at the back and the smallest at the front. The photos should be facedown, in landscape orientation and top edge first. Center the photos in relation to each other. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.

  • Page 27: Loading A Photo With A Carrier Sheet

    Parent topic: Loading Photos in the Input Tray Related references Photo Loading Capacity Related tasks Preparing Photos for Scanning Loading a Photo with a Carrier Sheet You can load a large, thick, folded, fragile, or irregularly shaped photo in the input tray using a carrier sheet.
  • Page 28 2. Slide the input tray edge guides all the way outward. 3. Insert your photo in the center of the carrier sheet with the printed side facedown and the top edge facing the arrow on the sheet. 4. Load the carrier sheet in the input tray facedown with the arrow leading into the scanner. 5.
  • Page 29 6. Slide the edge guides against the edges of the carrier sheet.

  • Page 30: Photo Loading Capacity

    7. Set the page separation lever to the position shown here. Parent topic: Loading Photos in the Input Tray Related references Photo Loading Capacity Photo Loading Capacity You can load photos that meet these specifications in your scanner. Note: Use a carrier sheet to load large or thick photos, fragile or irreplaceable photos, valuable original documents, or artwork.

  • Page 31: Loading Documents In The Input Tray

    Photo size Loading capacity 6 × 8 inches (152 × 203 mm) 1 photo 8 × 10 inches (203 × 254 mm) Note: You can load up to 30 photos (combined) of the following sizes at the same time: 4 × 6 inches (102 ×...
  • Page 32 1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
  • Page 33 2. Slide the input tray edge guides all the way out.
  • Page 34 3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 4. If you are loading a multi-page document, fan your stack of pages and tap them gently on a flat surface to even the edges.
  • Page 35 5. Slide your documents into the input tray as shown until they meet resistance. Make sure the printed side is facedown, in portrait orientation, and top edge first. Note: If you are loading a paper business card, load it horizontally.

  • Page 36: Loading Multiple Sizes Of Documents In The Input Tray

    6. Slide the edge guides against the edges of the document. Loading Multiple Sizes of Documents in the Input Tray Document Loading Capacity Parent topic: Loading Originals Loading Multiple Sizes of Documents in the Input Tray You can load different sizes of documents in the input tray at the same time. Make sure the documents meet the document specifications of the scanner.
  • Page 37 1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
  • Page 38 2. Slide the input tray edge guides all the way out.
  • Page 39 3. Check to make sure that the scan separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents.

  • Page 40: Document Loading Capacity

    4. Load the documents in the input tray in descending order of paper size with the largest at the back and the smallest at the front. The documents should be facedown, in portrait orientation, and top edge first. Center the documents in relation to one another. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
  • Page 41 Paper size Paper weight Paper type Loading capacity Letter (8.5 × 11 inches 10 to 56 lb (40 Plain paper 10 lb (40 g/m²): 100 sheets [216 × 279 mm]) to 210 g/m²) Fine paper 21 lb (80 g/m²): 80 sheets A4 (8.3 ×...

  • Page 42: Loading Plastic Cards In The Input Tray

    • Glossy documents • Carbon paper • Non-carbon copy paper • Perforated documents • Documents with labels or stickers Parent topic: Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1.
  • Page 43 2. Slide the input tray edge guides all the way out.
  • Page 44 3. Load up to three standard plastic cards horizontally in the input tray as shown, sliding them in until they meet resistance. Make sure the printed side is facedown and top edge first. Note: You can load only one embossed plastic card at a time. Do not load plastic cards vertically.
  • Page 45 4. Slide the edge guides against the edges of the plastic card.
  • Page 46 5. Set the page separation lever to the position shown here. • When scanning a single embossed plastic card:...

  • Page 47: Plastic Card Loading Capacity

    • When scanning up to 3 standard plastic cards: Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic Card Loading Capacity You can load original plastic cards that meet these specifications in your scanner.

  • Page 48: Loading Special Documents

    You can load a single envelope or large, thick, or folded document in the input tray. Make sure the document meets the specifications for special documents before loading it. Note: When scanning special documents, turn off the Detect Double Feed setting in Epson Scan. Select Configuration and choose the Document tab to access the setting.
  • Page 49 2. Slide the input tray edge guides all the way out.
  • Page 50 3. Do one of the following to load your original: • Load a large or thick document, or an envelope, in the input tray as shown. Make sure the printed side is facedown and top edge first. • For a folded document, fold and load the document as shown.
  • Page 51 Caution: Do not load a folded document with the open side facing down. • For a photo or an irregularly-shaped document, use a carrier sheet to load the document. Do the following to load the document into the carrier sheet: •...
  • Page 52 5. Slide the edge guides against the edges of the sheet.

  • Page 53: Large Or Thick Document Loading Capacity

    6. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents. Large or Thick Document Loading Capacity Parent topic: Loading Originals Large or Thick Document Loading Capacity...
  • Page 54 Paper type Paper size Paper weight Folded plain paper, fine Unfolded minimum size: 13 to 35 lb (50 to 130 g/m²) paper, or recycled paper A6 (4.1 × 5.8 inches [105 × 148 mm]) Unfolded maximum size: A3 (11.7 × 16.5 inches [297 × 420 mm]) Envelope 3.6 ×...

  • Page 55: Scanning

    Starting a Scan from a Scanner Button Scanning Photos with FastFoto Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner. This automatically starts the scanning program you have assigned to the button.
  • Page 56 You see a window like this: • Open the FastFoto software and select Scan Documents. You see a window like this:...

  • Page 57: Changing Default Scan Button Settings - Os X

    Related tasks Scanning Photos with FastFoto Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Changing Default Scan Button Settings - OS X You can change the program that automatically launches when you press the scan button on your product.
  • Page 58 1. Open the Applications folder and double-click the FastFoto icon. You see a window like this: Note: You can also click the FastFoto icon in the Apple menu bar to display a list of available software. The FastFoto software must be running to use this icon. You see a window like this:...

  • Page 59: Scanning Photos With Fastfoto

    1. Place your photos in the input tray. 2. Do one of the following to start FastFoto: • Windows 10: Click and select All Apps. Select EPSON Software > FastFoto. • Windows 8.x: Navigate to the Apps screen and select FastFoto. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 60 Windows OS X...
  • Page 61 3. If you want to change any of the scanning options, click Settings. 4. Click Start Scanning (Windows) or Scan (OS X). You may see a window like this: Windows...
  • Page 62 OS X 5. If you want, enter a subject and date for this batch of photos. This information is added to the name of each scanned image, as shown in the preview text. 6. If you want to create a new subfolder for the scanned images, select the Create a subfolder for this batch of pictures checkbox.

  • Page 63: Sharing Photos With Fastfoto - Windows

    You can share photos you have already scanned on Facebook or via email with the FastFoto software. 1. Do one of the following to start FastFoto: • Windows 10: Click and select All Apps. Select EPSON Software > FastFoto. • Windows 8.x: Navigate to the Apps screen and select FastFoto. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 64: Uploading Photos With Fastfoto - Windows

    To set up Dropbox, you must have Dropbox installed on your computer. 1. Do one of the following to start FastFoto: • Windows 10: Click and select All Apps. Select EPSON Software > FastFoto. • Windows 8.x: Navigate to the Apps screen and select FastFoto. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 65: Fastfoto Edit Menu - Windows

    4. To set up automatic uploading or change your Dropbox and Google Drive settings, click Settings, click the Upload tab, and select the appropriate icon. Parent topic: Scanning Photos with FastFoto FastFoto Edit Menu - Windows You can select these settings from the FastFoto Edit menu. Rotate Left Rotates the selected photos 90°...

  • Page 66: Available Fastfoto Settings

    Available FastFoto Settings You can select FastFoto settings on multiple tabs in the Settings window. Organization tab Save my scanned photos here Choose a default folder to save your scanned photos. If you do not specify a folder during a scan, your photos will be saved to this location.

  • Page 67: Scanning With Document Capture Pro And Document Capture

    Remove Red Eye Automatically reduces the red-eye effect in your photos. Restore Faded Colors Restores the colors in faded photos automatically. Apply these enhancements Choose whether to apply the enhancements to the original photos or create a separate enhanced copy with "_a" appended to the filename. Scan Settings tab Scan my photos at this resolution Select the resolution at which to scan your photos.
  • Page 68 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: 2.
  • Page 69 • Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click • OS X: Close the Scan window. Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you...

  • Page 70: Scanning With Epson Scan

    Cleaning Inside Your Scanner Scanning with Epson Scan Epson Scan automatically saves your scanned file on your computer in the format and folder you specify. You can select settings, preview, and change the scanned file settings as necessary. 1. Do one of the following to start Epson Scan: •...
  • Page 71 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see a window like this: 2. Select options for each of the scan settings on the screen. 3. If necessary, click the Preview button.

  • Page 72: Available Image Adjustments

    7. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 73: Scanning Special Projects

    Scanning Scanning Two Originals onto One Sheet (Stitching Images) You can scan both sides of a double-sided or folded original and combine them into a single image with Epson Scan's Stitch Images settings. 1. Load your original in the scanner.
  • Page 74 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 75 You see an Epson Scan window like this: 4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other.

  • Page 76: Scanning Multi-Page Originals As Separate Files - Windows

    Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab. Parent topic: Scanning Special Projects Related tasks Loading Photos in the Input Tray...
  • Page 77 You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.

  • Page 78: Convert Scanned Documents To Editable Text (Ocr)

    9. Select the method you used to separate the originals, select a folder name specification and click 10. Select any additional settings from the File Name Settings dialog and click OK. 11. Confirm your settings and click OK or Send. Your originals are saved into separate files and folders as specified by your settings.
  • Page 79 You see a window like this: 3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click the icon that corresponds with the program or format you want to scan to. 5.

  • Page 80: Scanning Using Ocr - Os X

    Your document is scanned and processed into editable text, then you see the Save As window. 10. Select a name and a file format for your document and click Save. The file is saved and then opened in an application associated with the file type you selected, if available on your system.
  • Page 81 5. Select the type of document you are going to scan. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan window while your document is converted to editable text. 7. Click Close to close the Epson Scan window and Preview window, if necessary.

  • Page 82: Saving A Scan As An Office Format File - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 83 You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.

  • Page 84: Scanning To A Sharepoint Server Or Cloud Service

    • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: 2.
  • Page 85 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.

  • Page 86: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 87 Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the scanner and unplug the AC adapter. 2.
  • Page 88 5. Wipe off any dust or dirt on the pickup rollers. 6. Plug in the AC adapter and press the power button to turn on the scanner. 7. Hold down the scan button for at least two seconds, and press the scan button several times to rotate the rollers shown here.

  • Page 89: Checking The Scanner Roller Counter

    • Windows 10: Click and select All Apps. Select EPSON > EPSON Scan Settings. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON...

  • Page 90: Replacing The Scanner Rollers

    • OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. 3. Click Maintenance. You see a screen like this: 4. If the number of scans in the Number of Scans field exceeds the Life Cycle for the rollers, you need to replace the rollers.

  • Page 91: Replacing The Pickup Rollers

    Related tasks Checking the Scanner Roller Counter Replacing the Pickup Rollers Replace the pickup rollers after you have scanned 120,000 times. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner and unplug the AC adapter. 2.
  • Page 92 4. Squeeze the tab on the right side of the pickup roller cover and open the cover. Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller.
  • Page 93 5. Slide the pickup rollers to the right and remove them. 6. Remove the lower pickup roller from the spindle.
  • Page 94 7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way onto the spindle. 8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left.
  • Page 95 9. Remove the middle pickup roller from the spindle.
  • Page 96 10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way onto the spindle. 11. Install the middle pickup roller spindle by aligning the notches on the spindle and sliding it to the left.
  • Page 97 12. Remove the upper pickup roller from the spindle. 13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way onto the spindle. 14. Install the upper pickup roller spindle by aligning the notches on the spindle and sliding it to the left.

  • Page 98: Replacing The Separation Rollers

    15. Close the pickup roller cover. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Make sure the rollers are pushed all the way to the left, then try to close the cover. If you still cannot close the cover, remove the rollers, reinstall them, and try to close the cover again.
  • Page 99 4. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover.
  • Page 100 5. Press in on the separation roller to release it, then slide the roller to the side and remove it. 6. Remove the separation roller from the spindle. 7. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly.
  • Page 101 Note: Check that there are no gaps between the roller and spindle. 8. Align the notches on the spindle and the scanner, then slide the separation roller into the scanner and gently push it until it clicks into place.

  • Page 102: Resetting The Scanner Roller Counter

    • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. • OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. 3. Click Maintenance.

  • Page 103: Transporting Your Scanner

    You see a screen like this: 4. Click Reset. The Number of Scans setting changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Related tasks Checking the Scanner Roller Counter Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here.
  • Page 104 4. Remove the input tray by pulling it towards the scanner cover and then pulling it off the scanner. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner...

  • Page 105: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. Ready light ! error light...

  • Page 106: Solving Scanning Problems

    ! error light and Ready light A scanner error has occurred. Turn the scanner off and then back on are flashing at the same time again. If the error continues, contact Epson for support. Parent topic: Solving Problems Related references...

  • Page 107: Scanner Does Not Turn On Or Turns Off Unexpectedly

    Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. •...

  • Page 108: Cannot Start Epson Scan

    • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub. • If you are scanning using OS X, make sure no other Epson scanner drivers are installed. If other drivers are installed, uninstall them, then reinstall this scanner's software.

  • Page 109: Original Feeds Incorrectly In Scanner

    • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.

  • Page 110: Original Jams In Scanner

    Parent topic: Solving Scanning Problems Related references Page Separation Lever Related tasks Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Cleaning Inside Your Scanner Loading a Photo with a Carrier Sheet Related topics Replacing the Scanner Rollers Original Jams in Scanner...
  • Page 111 4. Gently pull out any jammed originals from inside the scanner.
  • Page 112 5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. •...

  • Page 113: Scanning Is Slow

    Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.

  • Page 114: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 115: Image Colors Are Patchy At The Edges

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...

  • Page 116: Back Of Original Image Appears In Scanned Image

    Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan. Parent topic:...

  • Page 117: Ripple Patterns Appear In An Image

    • If you are using OCR software, check the manual for any additional adjustments. • Try using another software program, such as ABBYY FineReader, as the OCR engine. Start Epson Scan and click File Save Settings. Select PDF as the File Type and click Options. Click the Text tab.

  • Page 118: Scanned Image Edges Are Cropped

    Cleaning Inside Your Scanner Scanned Image Edges are Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect as the Size setting (Epson Scan) or the Document Size setting (Document Capture Pro or Document Capture).

  • Page 119: Uninstall Your Scanner Software

    • Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in Epson Scan. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Click Configuration and select the Document tab. Adjust the cropping area shown in the Crop Margins for Size "Auto"...

  • Page 120: Uninstalling Scanner Software - Os X

    Uninstall/Change. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - OS X In most cases, you do not need to uninstall your scanner software before re-installing it.
  • Page 121 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766). Parent topic: Solving Problems...

  • Page 122: Technical Specifications

    Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...

  • Page 123: General Specifications

    Note: Epson Scan does not support the UNIX File System (UFS) for OS X. Install Epson Scan on a disk or in a partition that does not use UFS. Parent topic: Technical Specifications General Specifications Scanner type Sheet feed, one pass duplex, color...

  • Page 124: Dimension Specifications

    Dimension Specifications Height 8.07 inches (205 mm) Width 11.8 inches (300 mm) Depth 8.66 inches (220 mm) Weight approximately 8.8 lb (4 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.

  • Page 125: Environmental Specifications

    Rated output voltage DC 24 V Rated output current Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 10 to 80% RH (non-condensing) Storage: 10 to 85% RH Operating conditions...

  • Page 126: Safety And Approvals Specifications

    Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...

  • Page 127: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
  • Page 128 • Do not place or store the scanner outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. •...

  • Page 129: Restrictions On Copying

    Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

  • Page 130: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 131 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 132 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 133: Trademarks

    Trademarks ® EPSON is a registered trademark, FastFoto is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. OS X is a trademark of Apple Inc, registered in the U.S. and other countries. Google Drive is a trademark of Google Inc.

  • Page 134: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 135: Libtiff Software Acknowledgment

    Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (I) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

  • Page 136: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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