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Epson L850 User Manual
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L850 User's Guide

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Summary of Contents for Epson L850

  • Page 1 L850 User's Guide...
  • Page 3: Table Of Contents

    Contents L850 User's Guide ............................. 11 Product Basics ............................12 Using the Control Panel ........................12 Control Panel Buttons and Lights ....................12 Using the LCD Screen ........................13 Adjusting Control Panel Position ....................14 Changing LCD Screen Language....................14 Turning Off Control Panel Sounds ....................
  • Page 4 Copying Options ..........................39 Copying and Restoring Photos......................41 Printing from a Computer ......................... 43 Printing with Windows ........................43 Selecting Basic Print Settings - Windows ..................43 Paper Source Options - Windows ..................... 46 Print Quality Options - Windows ....................46 Multi-Page Printing Options - Windows..................
  • Page 5 Starting a Scan Using the Product Control Panel ................75 Scan to Memory Card Options ....................77 Changing Default Scan Button Settings ..................77 Starting a Scan Using the Epson Scan Icon .................. 78 Starting a Scan from a Scanning Program..................80 Selecting Epson Scan Settings ......................82 Scan Modes...........................
  • Page 6 Scanning to a PDF File........................ 117 Restoring Photo Colors as You Scan ..................120 Using Memory Cards With Your Product ....................122 Inserting a Memory Card ........................122 Memory Card Types ........................123 Memory Card File Specifications ....................124 Removing a Memory Card......................124 Printing from a Memory Card ......................
  • Page 7 Printing on CDs/DVDs from a Computer ..................158 Starting Epson Print CD - Windows ..................... 158 Starting Epson Print CD - OS X ....................159 Printing Your CD/DVD Design - Windows ................... 160 Printing Your CD/DVD Design - OS X..................161 Refilling Ink ..............................
  • Page 8 Cleaning the Paper Path ........................190 Checking the Number of Sheets....................... 191 Checking the Sheet Counter - Windows ..................191 Checking the Sheet Counter - OS X .................... 193 Cleaning and Transporting Your Product ..................... 194 Cleaning Your Product ........................194 Transporting Your Product .......................
  • Page 9 Incorrect Colors ........................... 219 Solving Scanning Problems ......................220 Scanning Software Does Not Operate Correctly ................. 220 Cannot Start Epson Scan ......................220 Solving Scanned Image Quality Problems ..................221 Image Consists of a Few Dots Only..................... 222 Line of Dots Appears in All Scanned Images................222 Straight Lines in an Image Appear Crooked ................
  • Page 10 Interface Specifications ........................240 Notices ..............................242 Trademarks ............................242 Copyright Notice..........................242 libTIFF Software Acknowledgment....................243 A Note Concerning Responsible Use of Copyrighted Materials........... 243 Default Delay Times for Power Management for Epson Products ..........244 Copyright Attribution ........................244...
  • Page 11: L850 User's Guide

    L850 User's Guide Welcome to the L850 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 12: Product Basics

    Product Basics See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Using the LCD Screen Adjusting Control Panel Position...
  • Page 13: Using The Lcd Screen

    The LCD screen menu button The arrow buttons and the OK button; navigate menus back button The + and – buttons; increase or decrease the number of copies start button stop button; stops copying, printing, or scanning, or resets settings Parent topic: Using the Control Panel Using the LCD Screen...
  • Page 14: Adjusting Control Panel Position

    Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To raise the control panel, lift it up from the bottom. • To lower the control panel, press the release button and gently push the panel down. Caution: Do not lower the control panel without first pressing the release button or you may damage your product.
  • Page 15: Product Parts Locations

    2. Press the arrow buttons to select Setup and press the OK button. 3. Select Printer Setup and press the OK button. 4. Select Sound and press the OK button. 5. Select Button Press and press the OK button. 6. Select Off and press the OK button. 7.
  • Page 16: Product Parts - Front

    Parent topic: Product Parts Locations Product Parts - Front Edge guide Paper support Rear paper feed slot Output tray Tray lever CD/DVD tray...
  • Page 17 Document cover Scanner glass Release button Memory card slot USB Type A port for external devices Parent topic: Product Parts Locations...
  • Page 18: Product Parts - Inside

    Product Parts - Inside Scanner cover Ink tubes Ink tank unit Ink tanks Print head USB port Parent topic: Product Parts Locations...
  • Page 19: Product Parts - Back

    Product Parts - Back AC inlet Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
  • Page 20 You see this screen: 4. Select Power Off Timer and press the OK button. You see this screen: 5. Select the time period you want before the product automatically turns off when it is not in use and press the OK button. 6.
  • Page 21: Changing The Sleep Timer Setting From The Control Panel

    Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time period before the product enters sleep mode. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Setup and press the OK button. 3.
  • Page 22: Changing The Power And Sleep Timer Settings - Windows

    5. Select the time period you want before the product goes to sleep and press the OK button. 6. Press the home button to exit. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - Windows You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically.
  • Page 23 You see this screen: 5. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 6. Click Send. 7. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 8.
  • Page 24: Changing The Power And Sleep Timer Settings - Os X

    9. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - OS X You can use the printer software to change the time period before the printer enters sleep mode. 1.
  • Page 25 Parent topic: The Power Off and Sleep Timers...
  • Page 26: Loading Paper

    Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Printer Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper in the Printer You can print on a variety of paper types and sizes.
  • Page 27 2. Slide the edge guide left. 3. Insert paper, glossy or printable side up and short edge first, against the right side and behind the tab. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 28 Note: To load envelopes, insert up to 10 envelopes against the right side and behind the tab, printable side up, and flap edge left. 4. Slide the edge guide against the paper, but not too tightly. Caution: Do not move the tray lever while the product is printing. Always follow these paper loading guidelines: •...
  • Page 29: Paper Loading Capacity

    80 sheets For manual two-sided printing, load up to 30 sheets. Epson Presentation Paper Matte 100 sheets Epson High Quality Ink Jet Paper Epson Photo Paper Glossy 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy...
  • Page 30: Available Epson Papers

    * Based on 20 lb (75 g/m²) paper weight. Do not load paper above the arrow mark inside the edge guide. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).
  • Page 31 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 32: Borderless Paper Type Compatibility

    Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Premium Presentation Paper Matte Borderless Paper Sizes •...
  • Page 33: Paper Or Media Type Settings

    Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...
  • Page 34: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 35 2. Place your original facedown on the scanner glass with the top facing as shown. Slide the original to the edges of the indicated corner. 3. To place multiple originals, do one of the following: • Place photos 0.2 inch (5 mm) from the edges of the scanner glass. Depending on the size of the photos, you can place up to two photos of the same or different size on the scanner glass.
  • Page 36 • If you are scanning using Epson Scan Full Auto Mode or thumbnail preview, place up to two photos 0.18 inch (4.5 mm) from the edges of the scanner glass and 0.79 inch (20 mm) away from each other. (Your photos must be at least 0.6 inch x 0.6 inch (15 × 15 mm) or larger.) 4.
  • Page 37: Copying

    Copying Documents or Photos Copying and Restoring Photos Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
  • Page 38: Paper Type Settings - Copying

    Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Presentation Paper Matte Matte Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte Epson Premium Photo Paper Glossy Prem.
  • Page 39: Paper Size Settings - Copying

    Paper type loaded Paper Type setting Epson Photo Paper Glossy Glossy Parent topic: Copying Documents or Photos Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded. Note: You can copy photos only on these paper sizes.
  • Page 40 Copying option Available settings Description Reduce/Enlarge Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100% size Auto Fit Page Automatically sizes the image to fit the selected paper size setting Letter->4x6in and other Automatically converts from one size to conversions another...
  • Page 41: Copying And Restoring Photos

    Copying and Restoring Photos You can restore the colors in faded photos as you copy them. 1. Load photo paper in the product. 2. Press the home button, if necessary. 3. Press the arrow buttons to select Copy and press the OK button. 4.
  • Page 42 7. Press the + or – button to select one or more copies of the photo (up to 99). 8. If you placed two originals on the scanner, press the left or right arrow button to view the second original, then press + or – button to select one or more copies of the photo (up to 99). 9.
  • Page 43: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 44 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.
  • Page 45 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7.
  • Page 46: Paper Source Options - Windows

    Paper or Media Type Settings Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
  • Page 47: Selecting Double-Sided Printing Settings - Windows

    Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen. 1.
  • Page 48: Double-Sided Printing Options - Windows

    You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with Windows...
  • Page 49: Selecting Additional Layout And Print Options - Windows

    Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Select the Booklet checkbox to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 50 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 51: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 52: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 53: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 54 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
  • Page 55: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
  • Page 56: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
  • Page 57: Printing Your Document Or Photo - Windows

    Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 58 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Checking Print Status - Windows...
  • Page 59: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing with Windows Selecting Default Print Settings - Windows...
  • Page 60: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 61: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 62: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 63: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 64 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 65 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 66 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
  • Page 67: Print Quality Settings - Os X

    Print Quality Settings - OS X You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper. Fast Economy For the fastest printing with draft quality.
  • Page 68: Selecting Page Setup Settings - Os X

    Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 69: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 70: Color Matching And Color Options - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.
  • Page 71: Selecting Printing Preferences - Os X

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
  • Page 72: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 73: Printing Your Document Or Photo - Os X

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X...
  • Page 74: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.
  • Page 75: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 76 You see this screen: 4. Select a scan option and press the OK button. • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to PC saves your scan file directly to your computer or as an image capture in OS X. •...
  • Page 77: Scan To Memory Card Options

    Start > All Programs or Programs > EPSON Software > Event Manager. • OS X: Open the Applications folder, click Epson Software, and click Event Manager. 2. Open the Scanner (Windows) or Select Scanner (OS X) drop-down list and select your product, if necessary.
  • Page 78: Starting A Scan Using The Epson Scan Icon

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 79 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...
  • Page 80: Starting A Scan From A Scanning Program

    Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for...
  • Page 81 Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. You see an Epson Scan window like this: Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary.
  • Page 82: Selecting Epson Scan Settings

    Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Full Auto Mode This mode automatically detects the type of content you are scanning, selects settings for it, and saves your scanned image.
  • Page 83: Selecting The Scan Mode

    Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto Mode...
  • Page 84 You see this window:...
  • Page 85 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 86: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 87 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 88 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 89: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 90 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 91 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 92: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
  • Page 93: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 94 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 95 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
  • Page 96: Scanning In Office Mode

    Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 97: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 98 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 99: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
  • Page 100: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 101 You see this window:...
  • Page 102 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 103: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 104 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 105 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
  • Page 106: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 107 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
  • Page 108: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 109 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 110 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
  • Page 111: Image Preview Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
  • Page 112 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
  • Page 113: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
  • Page 114: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).
  • Page 115: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
  • Page 116 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
  • Page 117: Available Scan Settings - Os X Image Capture

    Scanning Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning.
  • Page 118 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings.
  • Page 119 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the document, if desired.
  • Page 120: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 121 Related topics Starting a Scan Selecting Epson Scan Settings...
  • Page 122: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into the memory card slot on your product. 1.
  • Page 123: Memory Card Types

    Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
  • Page 124: Memory Card File Specifications

    Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size 80 × 80 pixels to 9200 × 9200 pixels File size Up to 2GB Number of files Up to 9990...
  • Page 125: Printing From A Memory Card

    3. Pull the memory card straight out of its slot. Parent topic: Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Photos Printing Photo Greeting Cards Printing Photo Layouts From a Memory Card Printing Photo Proofsheets From a Memory Card Parent topic:...
  • Page 126 A photo on your memory card is displayed: 4. Press the right and left arrow buttons to scroll through your photos and display one that you want to view or print. 5. Press the + or – buttons to select one or more copies of the photo (up to 99). 6.
  • Page 127: Viewing And Printing Photos From A Slide Show

    9. Do one of the following: • To select photos by date or all photos, select Select Photos, press the OK button, and make your selection. • To change the print settings, select Print Settings, press the OK button, and select the necessary settings.
  • Page 128: Photo Adjustment Options - Memory Card

    Print settings Available Description options Paper Type Various paper Indicates the type of paper you have loaded; see the list of types paper types for copying (available options depend on the selected Paper Size setting) Borderless Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image...
  • Page 129 Photo Adjustment Available options Description settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected Fix Photo Off Turns off automatic adjustments; see Note below P.I.M.
  • Page 130: Printing Photo Greeting Cards

    Printing Photo Greeting Cards You can create custom greeting cards using photos on your memory card or other device, and add your own handwritten or printed text. First you select your photo and print a template on plain paper. Then you fill out the template, add your message, and print your cards.
  • Page 131 1. Use a dark pen or pencil to fill in the circles and select the Text Style and Text Effects. 2. Add your greeting card message within the box. You can write it in by hand, print a message and paste it into the box, or draw a picture.
  • Page 132: Printing Photo Layouts From A Memory Card

    7. When you see the screen below, select from the following options: • If you want to change the print settings, press the menu button. • To print more than one copy, press the + or – buttons to select the number (up to 99). •...
  • Page 133 3. Press the arrow buttons to select Print Photos and press the OK button. 4. Select Photo Layout Sheet and press the OK button. You see this screen: 5. Select one of the layout options and press the OK button. You see a screen like this: 6.
  • Page 134 8. If you see the screen below, do one of the following: • To allow your product to place photos in the layout automatically, select Automatic Layout and press the OK button. Follow the instructions on the LCD screen to select the photos to print. Press the OK button when you're finished.
  • Page 135: Photo Layout Options

    9. When you see the screen below, select from the following options: • If you want to change the print settings, press the menu button. • To print more than one copy, press the + or – buttons to select the number (up to 99). •...
  • Page 136: Printing Photo Proofsheets From A Memory Card

    2-up, 4-up, 8-up, or 20-up Print 2, 4, 8, or 20 photos on one sheet. Upper ½ or Lower ½ Print one photo in the upper or lower half of the sheet. Photo ID Prints 4 ID-sized photos on one sheet. Jewel Upper Prints one photo on the upper half of a folded jewel case insert.
  • Page 137: Transferring Photos On A Memory Card

    5. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Printing from a Memory Card Related references Print Setting Options - Memory Card Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product.
  • Page 138: Transferring Photos From A Memory Card To An External Device

    You can back up photos from your memory card to an external storage device connected to the product, such as a USB flash drive or external hard drive. Note: Epson cannot guarantee the compatibility of your storage device. 1. Insert a memory card into a memory card slot on your product.
  • Page 139: Using An External Device With Your Product

    Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 9200 × 9200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
  • Page 140 2. Press the arrow buttons to select Setup and press the OK button. 3. Select External Device Setup and press the OK button.
  • Page 141 4. Select Print Settings and press the OK button. 5. Select the print settings you want to use. 6. When you are done, press the back button. 7. Select Photo Adjustments and press the OK button. 8. Select the photo adjustments you want to use, then press the home button to exit.
  • Page 142: Print Settings - Camera

    Photo Adjustments - Camera Parent topic: Printing from a Camera Connected to Your Product Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type Various paper types Indicates the type of paper you have loaded;...
  • Page 143: Photo Adjustments - Camera

    Print settings Available options Description Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border) Date Does not print the date on which the photo was taken Prints the date on which the photo was taken Fit Frame...
  • Page 144 Photo Available options Description Adjustments settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected Fix Photo Off Turns off automatic adjustments; see Note below P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments...
  • Page 145: Connecting And Printing From A Camera

    Connecting and Printing from a Camera Before you connect your camera, make sure the product is turned on but not printing. 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3. Connect the USB cable that came with your camera to the USB port on the front of your product.
  • Page 146: Usb Device File Specifications

    Connecting and Using a USB Flash Drive or External Device Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product.
  • Page 147 Caution: Do not remove the USB drive or turn off the product when the access light is flashing, or you may lose photos on the drive. Parent topic: Viewing or Printing from a USB Flash Drive or External Device Related tasks Removing a Memory Card Loading Paper in the Printer Related topics...
  • Page 148: Printing On Cds/Dvds

    • Use your product's control panel to print photos from a memory card onto a CD/DVD • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos from a memory card.
  • Page 149 CD/DVD may become dirty or scratched. Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
  • Page 150 6. Place a CD or DVD on the CD/DVD tray with the printable side faceup. Note: For small 8-cm discs, place the adapter on the tray and then place the disc in the adapter. 7. Gently insert the CD/DVD tray into the CD/DVD feed tray. Push in the tray until the arrows on the tray and the feed tray are aligned.
  • Page 151: Removing A Printed Cd/Dvd

    Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray ejects partially from the product. 1. Pull the CD/DVD tray out of the product and remove your CD or DVD from the tray. Note: Store the CD/DVD tray on a flat surface to prevent it from warping.
  • Page 152: Placing A Cd/Dvd On The Scanner Glass

    Parent topic: Printing on CDs/DVDs Placing a CD/DVD on the Scanner Glass You can place a CD or DVD on the scanner glass and copy the label design onto another CD or DVD. 1. Open the document cover. 2. Place your CD or DVD facedown in the center of the scanner glass. 3.
  • Page 153 You see this screen: 6. Select Print on a CD/DVD and press the OK button. Note: You can also select Test print on Letter/A4 paper to print a test page of your design on plain paper before printing on a CD/DVD. 7.
  • Page 154: Printing Photos From A Memory Card Onto A Cd/Dvd

    10. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Printing on CDs/DVDs Related tasks Loading a CD/DVD Placing a CD/DVD on the Scanner Glass Placing Originals on the Scanner Glass Printing Photos from a Memory Card Onto a CD/DVD You can print one or more photos from a memory card directly onto a CD/DVD.
  • Page 155 6. If you see the screen below, do one of the following: • To allow your product to place photos in the layout automatically, select Automatic Layout and press the OK button. • To place photos in the layout manually, select Place Photos Manually and press the OK button. 7.
  • Page 156: Printing A Jewel Case Insert From A Memory Card

    9. Select Print on a CD/DVD and press the OK button. Note: You can also select Test print on Letter/A4 paper to print a test page of your design on plain paper before printing on a CD/DVD. 10. Load the CD, DVD, or plain paper you want to print on. 11.
  • Page 157 1. Insert a memory card into a memory card slot on your product. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Press the arrow buttons to select Print Photos and press the OK button. 5.
  • Page 158: Printing On Cds/Dvds From A Computer

    Related tasks Loading a CD/DVD Starting Epson Print CD - Windows You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Select the Epson Print CD icon on your Windows Desktop.
  • Page 159: Starting Epson Print Cd - Os X

    You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this:...
  • Page 160: Printing Your Cd/Dvd Design - Windows

    After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print. You see a screen like this: 2.
  • Page 161: Printing Your Cd/Dvd Design - Os X

    5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Starting Epson Print CD - Windows...
  • Page 162 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
  • Page 163: Refilling Ink

    Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks Ink Safety Precautions Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
  • Page 164: Check Ink Levels

    • If the ink level is below the lower line on the ink tank, refill the ink soon. Continued use of the product when the ink level is below the lower line on the ink tank could damage the product. • Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.
  • Page 165: Checking Ink Levels

    Parent topic: Refilling Ink Related tasks Refilling the Ink Tanks Checking Ink Levels You can visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. Note: Your product also displays a message on the LCD screen when an ink tank is low or needs to be refilled.
  • Page 166: Checking Ink Levels With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
  • Page 167: Purchase Epson Ink

    Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish...
  • Page 168: Ink Bottle Part Numbers

    Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
  • Page 169 2. Turn on your product. 3. If you see a message on the LCD screen indicating for you to reset the ink levels, note the ink tanks that need refilling and press the OK button. Otherwise, select Setup > Maintenance > Reset Ink Levels and press the start button.
  • Page 170 5. Open the ink tank unit cover, then remove the ink tank’s cap. Note: Make sure the color of the ink tank matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink.
  • Page 171 6. Snap off the tip of the bottle cap, but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later, if necessary. Then remove the cap, remove the seal from the bottle, and replace the cap on the bottle.
  • Page 172 7. Refill the ink tank with the correct color ink up to the upper line on the ink tank. 8. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use.
  • Page 173 9. Place the cap securely on the ink tank. 10. Repeat the previous steps as necessary for each ink color you need to refill. 11. Close the ink tank unit cover.
  • Page 174 12. Hook the ink tank unit onto the product. 13. Press the OK button. You see a window like this: 14. Follow the instructions on the LCD screen to select and reset the ink levels of the ink tanks you refilled.
  • Page 175 Related concepts Purchase Epson Ink...
  • Page 176: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets...
  • Page 177 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Press the arrow buttons to select Setup and press the OK button. 5. Select Maintenance and press the OK button. 6. Select Nozzle Check and press the OK button. 7.
  • Page 178: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 179 1. Make sure the CD/DVD tray is not inserted for printing and the tray lever is raised. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. •...
  • Page 180: Print Head Cleaning

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
  • Page 181: Cleaning The Print Head Using The Product Control Panel

    Parent topic: Print Head Maintenance Related topics Refilling Ink Cleaning the Print Head Using the Product Control Panel You can clean the print head nozzles using the control panel on your product. 1. Make sure the CD/DVD tray is not inserted for printing and the tray lever is raised. 2.
  • Page 182: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 183 1. Make sure the CD/DVD tray is not inserted for printing and the tray lever is raised. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. •...
  • Page 184: Ink Tube Flushing

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 185: Flushing The Ink Tubes Using A Computer Utility

    Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity sooner. Contact Epson to purchase replacement ink pads before they reach the end of their service life. When the ink pads reach the end of their service life, the product stops printing and you must contact Epson for support.
  • Page 186: Print Head Alignment

    4. When you finish flushing the ink tubes, turn off the product and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.
  • Page 187: Aligning The Print Head Using The Product Control Panel

    Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
  • Page 188: Aligning The Print Head Using A Computer Utility

    6. Select Head Alignment and press the OK button. 7. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and circle the most solid printed pattern for each set. 9.
  • Page 189 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 190: Cleaning The Paper Path

    6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 191: Checking The Number Of Sheets

    1. Make sure the CD/DVD tray is not inserted for printing and the tray lever is raised. 2. Load a few sheets of plain paper in the product. 3. Use the product control panel to make a copy, but without placing a document on the scanner glass. Note: Make sure there is no dust or stains on the scanner glass or document cover.
  • Page 192 You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
  • Page 193: Checking The Sheet Counter - Os X

    Checking the Sheet Counter - OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 194: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the rear paper feed slot and front cover when you are not using the product to protect it from dust.
  • Page 195 is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles. • Do not put opened ink bottles in the box with the printer. •...
  • Page 196 9. Close the output tray, front cover, and rear paper feed slot. Then lower the control panel. 10. Unhook the ink tank unit and lay it down, then check to make sure that the ink tank caps are installed securely. 11.
  • Page 197 Related concepts Print Head Cleaning Print Head Alignment...
  • Page 198: Solving Problems

    When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Soporte (website available in Spanish and Portuguese only).
  • Page 199: Product Status Messages

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 200: Running A Product Check

    Related references Paper Jam Problems in the Rear Paper Feed Slot Paper Jam Problems Inside the Product Memory Card Types Memory Card File Specifications Where to Get Help Related tasks Inserting a Memory Card Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
  • Page 201 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 202: Resetting Control Panel Defaults

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 203: Solving Copying Problems

    • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges.
  • Page 204: Paper Feeding Problems

    Paper Jam Problems Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the rear paper feed against the right side and beneath the tab.
  • Page 205: Paper Jam Problems In The Rear Paper Feed Slot

    Paper Jam Problems in the Rear Paper Feed Slot If paper has jammed in the rear paper feed slot, carefully remove the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam.
  • Page 206 2. Lift the scanner unit. Caution: Be careful not to trap your fingers when opening and closing the scanner unit. Also, do not touch the control panel buttons while your hands are inside the product to avoid accidentally starting the unit and causing injury to yourself. 3.
  • Page 207: Paper Ejection Problems

    Caution: Do not touch the flat white cable, ink tubes, or left side of the print head inside the product. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 208: Solving Problems Printing From A Computer

    Related references Paper or Media Type Settings Paper Specifications Related tasks Loading Paper in the Printer Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow...
  • Page 209: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 210: Solving Page Layout And Content Problems

    • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
  • Page 211: Inverted Image

    Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. •...
  • Page 212: Incorrect Margins On Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
  • Page 213: Incorrect Characters Print

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references...
  • Page 214: Slanted Printout

    • Clean the scanner glass and document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong printing position or smaller printed images. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks...
  • Page 215: White Or Dark Lines In Printout

    Grainy Printout Incorrect Colors Parent topic: Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: •...
  • Page 216: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 217: Faint Printout Or Printout Has Gaps

    Print Head Nozzle Check Print Head Cleaning Print Head Alignment Ink Tube Flushing Related references Available Epson Papers Paper Specifications Related tasks Loading Paper in the Printer Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 218: Grainy Printout

    Related references Paper or Media Type Settings Related tasks Loading Paper in the Printer Cleaning the Paper Path Related topics Refilling Ink Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. •...
  • Page 219: Incorrect Colors

    Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. • If you have not used the product for a long time, run the Power Ink Flushing utility.
  • Page 220: Solving Scanning Problems

    • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,...
  • Page 221: Solving Scanned Image Quality Problems

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 222: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
  • Page 223: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 224: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
  • Page 225: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 226: Cannot View Or Print Photos From A Memory Card Or Device

    Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: •...
  • Page 227: Message Appears Prompting You To Reset Ink Levels

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
  • Page 228: Uninstalling Product Software - Os X

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
  • Page 229: Where To Get Help

    Visit Epson's support website at global.latin.epson.com/Soporte for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. (Website available in Spanish and Portuguese only.) Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
  • Page 230 Country Telephone Brazil State capitals and metropolitan areas: 4003-0376 Other areas: 0800-880-0094 Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 523-5000 Other cities: 018000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Honduras** 800-0122 Code: 8320 Mexico Mexico City: (52 55) 1323-2052 Other cities: 01-800-087-1080...
  • Page 231 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Parent topic:...
  • Page 232: Technical Specifications

    • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).
  • Page 233: Os X System Requirements

    • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.x Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).
  • Page 234: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 235: Printable Area Specifications

    Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing Margin: 0.12 inch (3 mm) minimum Quality border/top: 1.42 inch (36 mm) Quality border/bottom: 0.71 inch (18 mm) Single sheets - borderless printing...
  • Page 236 Quality border/top: 1.54 inch (39 mm) Quality border/bottom: 0.82 inch (21 mm) Envelopes Left/right margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.20 inch (5 mm) minimum Quality border/right: 0.71 inch (18 mm) Quality border/left: 1.42 inch (36 mm) CD/DVD...
  • Page 237: Ink Specifications

    Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty. The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
  • Page 238: Memory Card Specifications

    Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types/Maximum Memory Stick: 128MB capacities Memory Stick Duo*: 128MB Memory Stick PRO: 32GB Memory Stick PRO Duo*: 32GB Memory Stick PRO-HG Duo*: 32GB MagicGate Memory Stick: 128MB MagicGate Memory Stick Duo*: 128MB...
  • Page 239: Dimension Specifications

    • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-ROM/CD-R drive 700MB maximum capacity...
  • Page 240: Electrical Specifications

    Electrical Specifications Power supply rating 100 to 120 V 220 to 240 V Rated frequency range 50/60 Hz Rated current 100 to 120 V model: 0.6 A 220 to 240 V model: 0.3 A Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) (100 to 120 V model with USB Ready mode: Approximately 5.0 W connection)
  • Page 241 For external USB and PictBridge Hi-Speed USB devices Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...
  • Page 242: Notices

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 243: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.
  • Page 244: Default Delay Times For Power Management For Epson Products

    Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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