Perform system cleaning.
◦ For Windows:
Cleaning the Print Heads
◦ For Mac OS:
Cleaning the Print Heads
If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see
Perform print head alignment.
Check3
• For Windows:
Aligning the Print Head Position
• For Mac OS:
Aligning the Print Head Position
Repairing Your
Printer.
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