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Dell Inspiron 15 3000 Series Service Manual
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Dell Inspiron 15 3000 Series Service Manual

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See also: Service Manual , Setup and Specifications
Inspiron 15
3000 Series
Service Manual (with optical drive)
Computer Model: Inspiron 15–3552
Regulatory Model: P47F
Regulatory Type: P47F003

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Summary of Contents for Dell Inspiron 15 3000 Series

  • Page 1 Inspiron 15 3000 Series Service Manual (with optical drive) Computer Model: Inspiron 15–3552 Regulatory Model: P47F Regulatory Type: P47F003...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer........9 ....................9 Before you begin ....................9 Safety instructions ..................10 Recommended tools After working inside your computer........11 Removing the battery............... 12 ......................12 Procedure Replacing the battery..............13 ......................13 Procedure Removing the optical drive............14 .....................
  • Page 4 Removing the base cover............22 .....................22 Prerequisites ......................22 Procedure Replacing the base cover............27 ......................27 Procedure ....................27 Post-requisites Removing the hard drive............28 ....................28 Prerequisites ......................28 Procedure Replacing the hard drive............31 ......................31 Procedure ....................31 Post-requisites Removing the memory module..........32 .....................32 Prerequisites ......................32...
  • Page 5 Removing the power-button board........41 ..................... 41 Prerequisites ......................41 Procedure Replacing the power-button board........44 ......................44 Procedure ....................44 Post-requisites Removing the speakers............45 .....................45 Prerequisites ......................45 Procedure Replacing the speakers............47 ......................47 Procedure ....................47 Post-requisites Removing the I/O board............48 ....................
  • Page 6 Removing the heat sink............54 .....................54 Prerequisites ......................54 Procedure Replacing the heat sink............56 ......................56 Procedure ....................56 Post-requisites Removing the system board............57 .....................57 Prerequisites ......................57 Procedure Replacing the system board............ 62 ......................62 Procedure ....................63 Post-requisites Removing the touch pad............64 ....................
  • Page 7 Removing the display assembly..........74 .....................74 Prerequisites ......................74 Procedure Replacing the display assembly..........79 ......................79 Procedure ....................79 Post-requisites Removing the display bezel............ 80 ....................80 Prerequisites ......................80 Procedure Replacing the display bezel.............82 ......................82 Procedure ....................82 Post-requisites Removing the display panel............ 83 .....................83 Prerequisites ......................
  • Page 8 ....................92 Post-requisites Removing the palm rest............93 .....................93 Prerequisites ......................93 Procedure Replacing the palm rest............95 ......................95 Procedure ....................95 Post-requisites Flashing the BIOS..............96 Getting help and contacting Dell........... 97 ..................97 Self-help resources ....................98 Contacting Dell...

  • Page 9: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 10: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 11: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 12: Removing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlocked position.

  • Page 13: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Place the battery in the battery bay and snap the battery into place.

  • Page 14: Removing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the optical-drive assembly to the base cover.

  • Page 15: Inspiron

    Pull the optical-drive assembly out of the optical-drive bay. optical-drive assembly plastic scribe screw base cover Carefully pry the optical-drive bezel off the optical drive.
  • Page 16 Remove the screw that secures the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly. screw optical drive optical-drive bezel optical-drive bracket...

  • Page 17: Replacing The Optical Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw hole on the optical-drive bracket with the screw hole on the optical drive.

  • Page 18: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display.
  • Page 19 Carefully turn the keyboard over and place it on the palm-rest assembly. tabs (5) plastic scribe keyboard slots (6) palm-rest assembly...
  • Page 20 Open the latch and disconnect the keyboard cable from the system board. latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cable, off the palm-rest assembly.

  • Page 21: Replacing The Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the keyboard cable into the system-board connector and close the latch to secure the cable.

  • Page 22: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 23 Open the latch and disconnect the optical-drive cable from its connector on the system board. screws (5) palm-rest assembly base cover optical-drive cable latch Close the display and turn the computer over.
  • Page 24 Remove the screws that secure the base cover to the palm-rest assembly. screws (13) base cover palm-rest assembly...
  • Page 25 Using your fingertips, gently pry the base cover off the palm-rest assembly. base cover palm-rest assembly Turn the base cover over.
  • Page 26 Release the optical-drive interposer from the tabs on the base cover. base cover optical-drive interposer tabs (2) optical-drive cable...

  • Page 27: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the optical-drive interposer with the tabs on the base cover and snap it into place.

  • Page 28: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 29 Lift the hard-drive assembly off the palm-rest assembly. screws (4) hard-drive assembly hard-drive cable latch...
  • Page 30 Disconnect the interposer from the hard-drive assembly. interposer hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive and lift it off the hard drive. hard drive screws (4) hard-drive bracket...

  • Page 31: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 32: Removing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 33 Slide and remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 34: Replacing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 35: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module securing clips (2) memory-module slot notch Post-requisites...

  • Page 36: Removing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 37 Slide and remove the wireless card from the wireless-card slot. antenna cables (2) wireless card wireless-card slot screw...

  • Page 38: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
  • Page 39 Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer: Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black screw wireless card wireless-card slot antenna cables (2)

  • Page 40: Post-Requisites

    Post-requisites Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedures from step 4 to step 5 in “Replacing the optical drive”. Replace the battery.

  • Page 41: Removing The Power-Button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 42 Open the latch and disconnect the power-button board cable from the system board. latch power-button board cable palm rest assembly Close the display and turn the computer over. Peel the tape that secures the power-button board cable to the palm- rest assembly.
  • Page 43 Slide and remove the power-button board, along with its cable, from under the tab on the palm-rest assembly. power-button board cable palm-rest assembly power-button board tape screw...

  • Page 44: Replacing The Power-Button Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-button board under the tab on the palm-rest assembly and align the screw hole on the power-button board with the screw hole on the palm-rest assembly.

  • Page 45: Removing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 46 Lift the speakers, along with the speaker cable, off the palm-rest assembly. speaker cable palm-rest assembly speakers (2) system board...

  • Page 47: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the speakers using the alignment posts on the palm-rest assembly and snap the speakers into place.

  • Page 48: Removing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 49 Lift the I/O board off the palm-rest assembly. screw I/O board tape I/O-board cable latch...

  • Page 50: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into its connector on the I/O board and close the latch to secure the cable.

  • Page 51: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 52 system board plastic scribe battery socket coin-cell battery...

  • Page 53: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 54: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 55 Lift the heat sink off the system board. screws (4) heat sink system board...

  • Page 56: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 57: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 58 Open the latches and disconnect the power-button board cable and touch-pad cable from the system board. latches (2) touch-pad cable palm-rest assembly power-button board cable Close the display and turn the computer over. Disconnect the speaker cable from the system board.
  • Page 59 Remove the screw that secures the system board to the palm-rest assembly. system board screw speaker cable Lift the speaker at an angle to release the system board. Carefully lift the system board to release the ports from the slots on the palm-rest assembly.
  • Page 60 Turn the system board over. system board speaker Peel the tapes that secure the I/O-board cable and display cable to the system board. 10 Open the latches and disconnect the I/O-board cable and display cable from the system board. 11 Disconnect the power-adapter port cable from the system board.
  • Page 61 12 Lift the system board off the palm-rest assembly. system board tape display cable power-adapter port cable palm-rest assembly latches (2) I/O-board cable tape...

  • Page 62: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 63: Post-Requisites

    Post-requisites Replace the heat sink. Replace the board. Replace the wireless card. Replace the memory module. Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. Follow the procedure from step 3 to step 7 in “Replacing the base cover”.

  • Page 64: Removing The Touch Pad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...

  • Page 65: Procedure

    Procedure Peel the tape off the touch-pad bracket. palm-rest assembly touch-pad bracket tape Remove the screws that secure the touch-pad bracket to the touch pad. Peel off the tape that secures the touch-pad bracket to the touch pad.
  • Page 66 Open the latch and disconnect the touch-pad cable from the touch pad. touch-pad cable latch palm-rest assembly screws (3) touch-pad bracket tape...
  • Page 67 Lift the touch-pad bracket off the touch pad. touch-pad bracket palm-rest assembly...
  • Page 68 Lift the touch pad off the palm-rest assembly. palm-rest assembly touch pad...

  • Page 69: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the touch pad on the palm-rest assembly. Slide the tabs on the touch-pad bracket into the slots on the palm-rest assembly.

  • Page 70: Removing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical...
  • Page 71 Open the display hinge to an angle of 90 degrees. screw palm-rest assembly display hinge Note the power-adapter port cable routing and remove the cable from its routing guides. Remove the screw that secures the power-adapter port to the palm-rest assembly.
  • Page 72 Lift the power-adapter port, along with its cable, off the palm-rest assembly. screw power-adapter port palm-rest assembly power-adapter port cable...

  • Page 73: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the palm-rest assembly. Replace the screw that secures the power-adapter port to the palm-rest assembly.

  • Page 74: Removing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 75 Note the display cable routing and remove the cable from its routing guides on the palm-rest assembly. antenna cables (2) palm-rest assembly display cable display hinges (2) screws (3)
  • Page 76 Open the palm-rest assembly. palm-rest assembly display assembly...
  • Page 77 Lift the palm-rest assembly at an angle off the display assembly. palm-rest assembly display assembly...
  • Page 78 Place the display assembly on a clean, flat surface. display assembly...

  • Page 79: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display assembly on the palm-rest assembly. Close the display hinges and align the screw holes on the display hinges with the screw holes on the palm-rest assembly.

  • Page 80: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 81 Lift the display bezel off the display assembly. display bezel display panel...

  • Page 82: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.

  • Page 83: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 84 Turn the display panel over. screws (4) display panel display back-cover Peel the tape that secures the display cable to the display back-cover. Open the latch and disconnect the display cable from the display back- cover.
  • Page 85 Lift the display panel off the display back-cover. display panel display cable latch tape display back-cover...

  • Page 86: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display back-cover and close the latch to secure the cable.

  • Page 87: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 88 Disconnect the camera cable from the camera. display back-cover camera plastic scribe camera cable...

  • Page 89: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera. Align the camera to the alignment posts on the display back-cover and snap the camera in place.

  • Page 90: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 91 Release the hinges from the latches and lift the display hinges off the display back-cover. screws (6) latches (2) display hinges (2) display back-cover...

  • Page 92: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the hinges under the latches on the display back-cover. Align the screw holes on the display hinges with the screw holes on the display back-cover.

  • Page 93: Removing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 94 palm rest...

  • Page 95: Replacing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest on a clean and flat surface. Post-requisites...

  • Page 96: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 97: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

  • Page 98: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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