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Acer Altos R360 F2 Frequently Asked Questions Manual
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Acer Altos R360 F2 Frequently Asked Questions Manual

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Altos R360 F2 FAQ (Frequently Asked Questions)
Version 1.0
May 2013
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  • Page 1 Altos R360 F2 FAQ (Frequently Asked Questions) Version 1.0 May 2013...
  • Page 2 Altos R360 F2 FAQ (Frequently Asked Questions) Revision History Ver. Date Description May 9, 2013 First release...

  • Page 3: Table Of Contents

    Altos R360 F2 FAQ (Frequently Asked Questions) TABLE OF CONTENTS BENCHMARK ............................ 5 BIOS ..............................6 BMC (BASEBOARD MANAGEMENT CONTROLLER) ............10 CHASSIS............................15 CPU ..............................16 EXPANSION SLOTS ........................19 IO MODULE ............................. 20 ISCSI ..............................21 MAIN-BOARD ..........................24 MEMORY ............................
  • Page 4 Altos R360 F2 FAQ (Frequently Asked Questions) VIRTUALIZATION ........................100...

  • Page 5: Benchmark

    ANSWER: ANSWER: SPEC CPU2006 • SPECpower_ssj2008 • Where can I find the Altos R360 F2 benchmark results based on SPEC CPU2006? ANSWER: ANSWER: Please go to SPEC web site, ANSWER: ANSWER: http://www.spec.org/cpu2006/results/ Where can I find more information about SPEC CPU2006 benchmark?

  • Page 6: Bios

    Is there a DOS utility to access the Event Log? ANSWER: No. ANSWER: ANSWER: ANSWER: Does Altos R360 F2 BIOS supports “Rolling BIOS” feature which there are two copies of BIOS in the Flash ROM? ANSWER: ANSWER: No ANSWER: ANSWER: How do I enter BIOS Setup? ANSWER: Please press F2 during POST.
  • Page 7 ANSWER: ANSWER: EFI Shell. The EFI shell works as a small OS. NOTE. You could update BIOS in EFI shell. Please refer to Altos R360 F2 BIOS Release Note for more detail. How do I enter EFI shell? ANSWER: ANSWER: Please press F F F F 6 6 6 6 during POST.
  • Page 8 Altos R360 F2 FAQ (Frequently Asked Questions) Please select and press Enter. Internal EFI Shell What are the requirements to support OS installation in EFI mode? ANSWER: ANSWER: The requirements to support OS installation in EFI mode are as below.
  • Page 9 Altos R360 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: Please enter BIOS Setup during POST ANSWER: ANSWER: Please select Boot Options. You would see below information. EFI Optimized Boot [Disabled] Please make sure the setting of EFI Optimized Boot is Disabled.

  • Page 10: Bmc (Baseboard Management Controller)

    Is BMC embedded on Altos R360 F2? ANSWER: ANSWER: Yes, BMC is embedded on Altos R360 F2. ANSWER: ANSWER: Is Altos R360 F2 IPMI 2.0 (Intelligent Platform Management Interface 2.0) compliant? ANSWER: Yes, Altos R360 F2 supports IPMI 2.0. ANSWER: ANSWER: ANSWER:...
  • Page 11 ANSWER: ANSWER: Which network port of Altos R360 F2 is connected to BMC? ANSWER: ANSWER: Altos R360 F2 supports two types of network connection interface and two types of network ANSWER: ANSWER: connection mode for BMC connection. For connection interface...
  • Page 12 Should I unplug the power cord of Altos R360 F2 after I update the BMC firmware or SDR? ANSWER: ANSWER: You do not need to unplug the power cord of Altos R360 F2 after updating the BMC firmware. ANSWER: ANSWER: Since the BMC will continue to operate even though the system is powered off.
  • Page 13 Altos R360 F2 FAQ (Frequently Asked Questions) Should I update the BMC, FRU and SDR when I add/remove CPU or memory on Altos R360 F2? ANSWER: ANSWER: Yes, you need to re-update the SDR when add/remove CPU and PSU. ANSWER:...
  • Page 14 Altos R360 F2 FAQ (Frequently Asked Questions) More information can be found at: http://ipmitool.sourceforge.net/ http://ipmitool.sourceforge.net/manpage.html Where can I find the IPMITOOL utility for Linux? ANSWER: The ipmitool is available as OS built-in command in both Red Hat Enterprise Linux 5 (or later) and...

  • Page 15: Chassis

    Can I install FDD on Altos R360 F2? ANSWER: ANSWER: No, Altos R360 F2 only supports external USB FDD. ANSWER: ANSWER: Can I install ODD (Optical Disk Drive) on Altos R360 F2? ANSWER: ANSWER: Yes, with 3.5” HDD SKU only. ANSWER: ANSWER: Does Altos R360 F2 support chassis intrusion detection? ANSWER: Yes.

  • Page 16: Cpu

    ANSWER: ANSWER: ANSWER: When Altos R360 F2 is installed with 2 eight-core processor with Hyper-threading support, there will be totally 32 logical processors. Which OS can support 32 logical processors on Altos R360 F2? ANSWER: ANSWER: Please refer to below table:...
  • Page 17 Does Altos R360 F2 support EM64T (Extended Memory 64 Technology)? ANSWER: Yes. ANSWER: ANSWER: ANSWER: Where can I know the CPU ID of processor installed on Altos R360 F2? ANSWER: ANSWER: Please enter BIOS Setup during POST ANSWER: ANSWER: Please select Advanced.
  • Page 18 Please select Advanced. Please select Processor Configuration. You would see below information: Enhanced Intel SpeedStep(R) Tech: [Enabled] Does Altos R360 F2 support Intel Virtualization Technology? ANSWER: ANSWER: Yes, please refer to Virtualization section for more information. ANSWER: ANSWER: How do I enable Intel Virtualization Technology? ANSWER: Please enter BIOS Setup during POST.

  • Page 19: Expansion Slots

    NOTE 1. These slots are connected to CPU2. NOTE 2. The Form Factor is limited to half height and half length when either of the two onboard mini-SAS connector is used. Can I install x1 PCI-Express adapter on Altos R360 F2? ANSWER: ANSWER: Yes.

  • Page 20: Io Module

    Altos R360 F2 FAQ (Frequently Asked Questions) 8. IO Module What is IO module? ANSWER: IO Module is a proprietary add-on adapter and cannot be installed in standard PCI-E slot. ANSWER: ANSWER: ANSWER: Where should I install the IO module? ANSWER: ANSWER: Please refer to the picture below.

  • Page 21: Iscsi

    ANSWER: Yes, Altos R360 F2 onboard Gigabit can support iSCSI. ANSWER: ANSWER: ANSWER: Do I need an iSCSI HBA (Host Bus Adapter) on Altos R360 F2 to support iSCSI? ANSWER: ANSWER: No, Altos R360 F2 can support iSCSI with onboard Gigabit and iSCSI Software ANSWER: ANSWER: NOTE.
  • Page 22 Altos R360 F2 FAQ (Frequently Asked Questions) Please configure the settings for iSCSI boot to meet your iSCSI Target in storage system environment. Below is an example of iSCSI boot configuration. ========== iSCSI Boot Configuration ========== [ ] Use dynamic IP configuration (DHCP) Initiator Name: iqn.2008.com.ac...
  • Page 23 Altos R360 F2 FAQ (Frequently Asked Questions) How do I specify the IQN (iSCSI Qualified Name) in Linux? ANSWER: ANSWER: You can specify the IQN by editing the file /etc/initiatorname.iscsi as below: ANSWER: ANSWER: InitiatorName=iqn.1994-05.com.redhat:5e7a5b52c81c Is network teaming supported on any system which carries iSCSI traffic? ANSWER: ANSWER: No.

  • Page 24: Main-Board

    Altos R360 F2 FAQ (Frequently Asked Questions) 10. Main-board How do I identify the main-board revision of Altos R360 F2? ANSWER: Please refer to the picture below to check the revision of the main-board. It will be like this, PBA...

  • Page 25: Memory

    When there are two processors, Altos R360 F2 can support 24 DIMM. When there is only one processor, Altos R360 F2 can support 12 DIMM. (In this case, memory installed at DIMM slots E1, E2, E3, F1, F2, F3, G1, G2, G3, H1, H2 and H3 cannot be detected).
  • Page 26 Altos R360 F2 FAQ (Frequently Asked Questions) What Memory RAS feature does Altos R360 F2 support? ANSWER: ANSWER: Memory RAS features including memory mirroring, sparing and lockstep are supported on both ANSWER: ANSWER: RDIMM. How do I enable memory mirroring? ANSWER: Please enter BIOS Setup during POST.
  • Page 27 Please save the setting before exiting from BIOS Setup. How does memory sparing work? ANSWER: ANSWER: Altos R360 F2 systems implements the tracking register per rank (not per DIMM) to maintain a ANSWER: ANSWER: history of error occurrence (Single-Bit error), and a programmable register to hold the fail-over error threshold level.
  • Page 28 NOTE. The Mirroring, Sparing or Lockstep option might not be available if the memory population does not follow the guideline. Please save the setting before exiting from BIOS Setup. Is there any guideline about the memory DIMM population for memory lockstep? ANSWER: Please refer to Altos R360 F2 Product Spec. ANSWER: ANSWER: ANSWER: What is "Independent mode"? Does it mean the DIMM A1, B1 C1 and D1 of processor 1 no need to be the...
  • Page 29 When Altos R360 F2 is equipped with two processors, can I just install 4 DIMMs in DIMM A1, B1, C1 and D1 of processor 1? I mean in this configuration, can CPU2 still access the memory that connected to CPU1 only?

  • Page 30: More Information

    Altos R360 F2 FAQ (Frequently Asked Questions) 12. More Information Where can I find more information of Altos R360 F2? ANSWER: Please refer to below documents: ANSWER: ANSWER: ANSWER: Document Title Document Title Document Title Document Title Description Description Description...

  • Page 31: Onboard Gigabit

    NOTE 1. All ports of onboard Gigabit are connected to CPU1. NOTE 2. Please refer to iSCSI section for more detail. Can Altos R360 F2 support network teaming, such as AFT (Adapter Fault Tolerance) and ALB (Adaptive Load Balance) with onboard Gigabit?
  • Page 32 Altos R360 F2 FAQ (Frequently Asked Questions) Does Altos R360 F2 onboard gigabit support VMDq (Virtual Machine Device Queues)? http://www.intel.com/content/www/us/en/virtualization/vmdq-technology-paper.html?wapkw=vmdq ANSWER: ANSWER: Yes. ANSWER: ANSWER: Is Altos R360 F2 onboard gigabit PCI-Express 2.0? ANSWER: Yes, it is PCI-Express 2.0. It supports 5 GT/s .

  • Page 33: Onboard Sas/Sata Software Raid (Esrtii)

    Altos R360 F2 FAQ (Frequently Asked Questions) 14. Onboard SAS/SATA Software RAID (ESRTII) What RAID features can Intel Onboard SAS/SATA ESRTII RAID support? ANSWER: Please refer to the table below. ANSWER: ANSWER: ANSWER: Intel Intel Intel Intel Onboard Onboard Onboard...
  • Page 34 In this example, the firmware version is SCU.11.08021201I. Can I update the BIOS and firmware of Intel Onboard SAS/SATA ESRTII RAID? ANSWER: ANSWER: No, the BIOS & firmware of Intel Onboard SAS/SATA ESRTII RAID is embedded in Altos R360 F2 ANSWER: ANSWER: system BIOS and cannot be updated.
  • Page 35 Altos R360 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: The RAID utility can be found in Smart Setup Resource Kit DVD. ANSWER: ANSWER: Can I see Intel Onboard SAS/SATA ESRTII RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS/SATA ESRTII software RAID enabled? ANSWER: Yes.
  • Page 36 Altos R360 F2 FAQ (Frequently Asked Questions) Click on Logical tab. Right-click on the RAID volume that you want to change the write cache setting. Select Set Virtual Drive Properties Change the setting of Write Policy option to “Write Through” or “Always Write Back” to disable or enable the write cache.
  • Page 37 Altos R360 F2 FAQ (Frequently Asked Questions)

  • Page 38: Onboard Sas/Sata Software Raid (Rste)

    Altos R360 F2 FAQ (Frequently Asked Questions) 15. Onboard SAS/SATA Software RAID (RSTe) What RAID features can Intel Onboard SAS/SATA RSTe RAID support? ANSWER: Please refer to the table below. ANSWER: ANSWER: ANSWER: Intel Intel Intel Intel Onboard Onboard Onboard...
  • Page 39 In this example, the firmware version is 3.2.0.1022. Can I update the BIOS and firmware of Intel Onboard SAS/SATA RSTe RAID? ANSWER: No, the BIOS & firmware of Intel Onboard SAS/SATA RSTe RAID is embedded in Altos R360 F2 system ANSWER:...
  • Page 40 Altos R360 F2 FAQ (Frequently Asked Questions) Where can I find the RAID utility of Intel Onboard SAS software RAID? ANSWER: ANSWER: The RAID utility can be downloaded from Acer Global Download website. ANSWER: ANSWER: Can I see Intel Onboard SAS/SATA RSTe RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS software RAID enabled? ANSWER: No, if the HDD is new or not configured with RAID.
  • Page 41 Altos R360 F2 FAQ (Frequently Asked Questions) If you disable it through Device Manager, you can see Disk data cache changed to Disabled. What is volume write-back cache of Intel Onboard SAS/SATA RSTe RAID? ANSWER: The volume write-back cache is referring to the system memory associated to the RAID volume and...
  • Page 42 Altos R360 F2 FAQ (Frequently Asked Questions) How do I check the event log of Intel Onboard SAS/SATA RSTe RAID? ANSWER: ANSWER: The event log of Intel Onboard SAS software RAID can be found in Application of Windows Event ANSWER: ANSWER: Logs.
  • Page 43 Altos R360 F2 FAQ (Frequently Asked Questions) ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB. ANSWER: ANSWER: ANSWER: Enter Intel Onboard SAS RAID BIOS Utility Select Create RAID Volume Type in the name of RAID volume in CREATE VOLUME MENU Select RAID level.
  • Page 44 Altos R360 F2 FAQ (Frequently Asked Questions) Select Create Volume Press Y when “Are you sure you want to create the volume? (Y/N):” displayed. Now, the first RAID volume is created. Following the previous steps to create another RAID volume. After two RAID volumes are created, you can press ESC and select Exit to exit.
  • Page 45 Altos R360 F2 FAQ (Frequently Asked Questions) When Altos R360 F2 is installed with Windows Small Business Server 2011 (SBS 2011), the settings of disk write cache or RAID volume write-back cache is always disabled. Though I can temporarily enable it, it would be disabled again after reboot.

  • Page 46: Os Support

    ANSWER: Altos R360 F2 is certified with VMware ESXi 5. ANSWER: ANSWER: Can Altos R360 F2 support Windows Server 2008? ANSWER: ANSWER: Yes, Altos R360 F2 is certified with below editions of Windows Server 2008 (both 32-bit and 64-bit). ANSWER: ANSWER: Windows Server 2008 Enterprise Edition •...
  • Page 47 NOTE 2. Windows Server 2008 ROK and Windows Server 2008 R2 ROK (without SP1) can only be installed in Legacy mode on Altos R360 F2. NOTE 3. For OS not UEFI-Aware, the OS can be installed in Legacy mode on Altos R360 F2.

  • Page 48: Pci & Pci-Express

    17. PCI & PCI-Express Does Altos R360 F2 support PCI-Express Gen 3? ANSWER: Yes. ANSWER: ANSWER: ANSWER: Does Altos R360 F2 support PCI Express Base Spec 3.0? http://www.pcisig.com/specifications/pciexpress/ ANSWER: Yes. ANSWER: ANSWER: ANSWER: Is PCI-Express 3.0 backward compatible with PCI-Express 2.x and 1.x? ANSWER: ANSWER: Yes.
  • Page 49 Altos R360 F2 FAQ (Frequently Asked Questions) http://www.pcisig.com/specifications/pcix_20/ ANSWER: ANSWER: No. ANSWER: ANSWER:...

  • Page 50: Power Supply

    Altos R360 F2 FAQ (Frequently Asked Questions) 18. Power Supply What power supply does Altos R360 F2 support? ANSWER: ANSWER: ANSWER: ANSWER: Redundant Power Redundant Power Redundant Power Redundant Power Feature Feature Note Note Feature Feature Note Note Supply Supply...

  • Page 51: Rack-Mount

    ANSWER: Does Altos R360 F2 need rack mount shelf (tray) when it is rack-mounted? ANSWER: ANSWER: No, Altos R360 F2 is designed for rack-mount. No rack mount shelf (tray) is required. ANSWER: ANSWER: How much is the height when Altos R360 F2 is rack-mount? ANSWER: 1U.

  • Page 52: Sas Back-Plane

    Do I need to install specific model of SAS or SATA HDD on SAS back-plane for supporting hot-swap feature? ANSWER: ANSWER: No, all the SAS or SATA HDD supported by Altos R360 F2 can be installed into SAS back-plane. ANSWER:...
  • Page 53 Altos R360 F2 FAQ (Frequently Asked Questions) Can I install both SAS and SATA HDD on Altos R360 F2 with onboard SAS/SATA software RAID? ANSWER: ANSWER: Yes, but please create separated RAID volumes with SAS and SATA HDD, respectively. ANSWER: ANSWER: For example, you may create 2 x SATA HDD as RAID 1, 1 x SAS HDD as RAID 0.
  • Page 54 However, the HDD failure and RAID rebuilt LED are still driven by SGPIO. Is a SAF-TE (I2C) cable required for SAS back-plane LED control? ANSWER: ANSWER: No. Altos R360 F2 SAS backplane does not support SAF-TE (SCSI Access Fault Tolerance Enclosure). ANSWER: ANSWER: The LED control of back-plane is through SGPIO.

  • Page 55: Sas Raid (Megaraid 9260-16I/9280-16I4E)

    Altos R360 F2 FAQ (Frequently Asked Questions) 21. SAS RAID (MegaRAID 9240-8i/9260-8i/9271-8i) What RAID features can MegaRAID support? ANSWER: Please refer to the table below. ANSWER: ANSWER: ANSWER: MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID MegaRAID...
  • Page 56 Altos R360 F2 FAQ (Frequently Asked Questions) The software rounds the drive capacity down to the next 1GB boundary. The software rounds the 1GB-way drive capacity down to the next 1MB boundary. The 1GB boundary correlates with the terms most drive manufacturers use.
  • Page 57 Altos R360 F2 FAQ (Frequently Asked Questions) MegaRAID 9240-4i • MegaRAID 9260-8i • MegaRAID 9271-8i •...
  • Page 58 Altos R360 F2 FAQ (Frequently Asked Questions) How do I know the version of BIOS and firmware of MegaRAID? ANSWER: You would see below MegaRAID 9240-4i related information during POST: ANSWER: ANSWER: ANSWER: LSI MegaRAID SAS-MFI BIOS Version 4.24.00 (Build June 03, 2010) Copyright(c) 2010 LSI Corporation HA –0 (Bus 2 Dev 0) LSI MegaRAID SAS MR9240-4i...
  • Page 59 Please select 1 for EFI WebBIOS Is there any step-by-step procedure to create RAID with MegaRAID? ANSWER: ANSWER: Please refer to Appendix E of Altos R360 F2 ICG (Installation Configuration Guide). ANSWER: ANSWER: What RAID utility does MegaRAID support? ANSWER: MegaRAID Storage Manager for Windows &...
  • Page 60 Altos R360 F2 FAQ (Frequently Asked Questions) Select 2 drives with Ctrl Ctrl Ctrl Ctrl key held and click on A A A A dd to Array dd to Array dd to Array dd to Array and Accept DG Accept DG...
  • Page 61 Altos R360 F2 FAQ (Frequently Asked Questions) Now you can reboot the system and install the Operating System. Select Exit Exit Exit Exit, click on Yes Yes and press Ctrl+Alt+Del Ctrl+Alt+Del to reboot the system. Ctrl+Alt+Del Ctrl+Alt+Del I saw below logs in the RAID utility of MegaRAID.
  • Page 62 Altos R360 F2 FAQ (Frequently Asked Questions) How do I enable/disable disk write cache of MegaRAID? ANSWER: You can enable/disable disk write cache through RAID BIOS Utility during POST or RAID utility in ANSWER: ANSWER: ANSWER: Windows/Linux. RAID Utility in Windows/Linux.
  • Page 63 Altos R360 F2 FAQ (Frequently Asked Questions) RAID BIOS Utility • Please press CTRL-H to start the RAID BIOS utility during POST b. In the Home page, click Virtual Drive that you want to enable/disable disk write cache. Then, enable/disable disk cache from Disk Cache option d.
  • Page 64 Altos R360 F2 FAQ (Frequently Asked Questions) How do I save the event log of MegaRAID? ANSWER: Please follow the procedures below. ANSWER: ANSWER: ANSWER: Please launch the RAID utility in Windows/Linux. b. Right click one of the event log at the buttom and select Save...
  • Page 65 Altos R360 F2 FAQ (Frequently Asked Questions) The MegaRAID is configured with 2 x HDD as RAID 1 without hot spare. But, when I removed one HDD and inserted the original HDD back, the RAID cannot be rebuilt automatically. In the RAID Utility, it indicates the HDD as (Foreign) Unconfigured Good.
  • Page 66 Altos R360 F2 FAQ (Frequently Asked Questions) Click “OK” at pop up Windows, the drive will become “Offline” Right click the HDD marked as Offline and select S S S S tart tart tart R R R R ebuild. tart ebuild.
  • Page 67 Altos R360 F2 FAQ (Frequently Asked Questions) Click Back to select another drive volume Click Add to SPAN and click Next Click Accept and click Next...
  • Page 68 Altos R360 F2 FAQ (Frequently Asked Questions) Click Yes to save the configuration Now, two RAID volumes are created, you can select Exit to exit.

  • Page 69: Sas Raid (Integrated Raid Module Rms25Cb040/Rms25Cb080)

    Altos R360 F2 FAQ (Frequently Asked Questions) 22. SAS RAID (Integrated RAID Module RMS25CB040/RMS25CB080) What RAID features can the integrated RAID Module RMS25CB040/RMS25CB080 support? ANSWER: Please refer to the table below. ANSWER: ANSWER: ANSWER: Features Features Features Features RMS25CB040 RMS25CB040...
  • Page 70 Altos R360 F2 FAQ (Frequently Asked Questions) The software rounds the drive capacity down to the next 1GB boundary. The software rounds the 1GB-way drive capacity down to the next 1MB boundary. The 1GB boundary correlates with the terms most drive manufacturers use.
  • Page 71 NOTE. This POST information of the integrated RAID Module RMS25CB040/RMS25CB080 would be available for both UEFI mode and legacy mode on Altos R360 F2. How do I configure the integrated RAID Module RMS25CB040/RMS25CB080 in legacy mode? ANSWER: Please refer to Appendix C of Altos R360 F2 ICG (Installation Configuration Guide). ANSWER: ANSWER:...
  • Page 72 Is there any step-by-step procedure to create RAID with the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: ANSWER: Please refer to Appendix C of Altos R360 F2 ICG (Installation Configuration Guide). ANSWER: ANSWER: What RAID utility does the integrated RAID Module RMS25CB040/RMS25CB080 support? ANSWER: RAID Web Console 2 for Windows &...
  • Page 73 Altos R360 F2 FAQ (Frequently Asked Questions) How do I create RAID 50 with the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: ANSWER: To configuring RAID 50, you need at least 6 HDDs in the system. ANSWER: ANSWER: Please follow the procedures.
  • Page 74 Altos R360 F2 FAQ (Frequently Asked Questions) Please press CTRL-G to start the RAID BIOS utility during POST b. In the Home page, click on the physical or logic HDD that you want to locate. Then, select the “Locate” option and click Go RAID utility in Windows/Linux: •...
  • Page 75 Altos R360 F2 FAQ (Frequently Asked Questions) d. In the pop-up Set Virtual Drive Properties dialog-box, enable/disable disk cache from Disk Cache Disk Cache Disk Cache Disk Cache Policy Policy Policy Policy option RAID BIOS Utility • Please press CTRL-G to start the RAID BIOS utility during POST...
  • Page 76 Altos R360 F2 FAQ (Frequently Asked Questions) g. Then, enable/disable disk cache from Disk Cache option h. Click Go after you complete the disk cache configuration and exit the RAID BIOS utility. How do I check the event log of the integrated RAID Module RMS25CB040/RMS25CB080?
  • Page 77 Altos R360 F2 FAQ (Frequently Asked Questions) How do I save the event log of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: ANSWER: Please follow the procedures below. ANSWER: ANSWER: Please launch the RAID utility in Windows/Linux. b. Right click one of the event log at the bottom and select Save...
  • Page 78 Altos R360 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: Please insert a new HDD which was not configured as RAID. Or, please install the original HDD into ANSWER: ANSWER: another RAID card and clear/delete its RAID configuration before you insert it into the degraded RAID.
  • Page 79 Altos R360 F2 FAQ (Frequently Asked Questions) When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition can be installed with Windows Server 2008 R2. The remaining free disk space cannot be utilized. ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB.
  • Page 80 Altos R360 F2 FAQ (Frequently Asked Questions) Click Add to SPAN and click Next Click Accept and click Next Click Yes to save the configuration...
  • Page 81 Altos R360 F2 FAQ (Frequently Asked Questions) Now, two RAID volumes are created, you can select Exit to exit.

  • Page 82: Smart Console

    Altos R360 F2 FAQ (Frequently Asked Questions) 23. Smart Console What’s Smart Console? ANSWER: With Smart Console + RMM4 Lite, Altos R360 F2 can support KVM over IP, media redirection (remote ANSWER: ANSWER: ANSWER: FDD, Remote CD-ROM drive) and remote power control.
  • Page 83 Is Smart Console bundled with Altos R360 F2? ANSWER: ANSWER: Yes. ANSWER: ANSWER: Do I need to install Smart Server Manager on Altos R360 F2 to support Smart Console? ANSWER: No. Smart Console is enabled by default. ANSWER: ANSWER: ANSWER:...
  • Page 84 ANSWER: ANSWER: ANSWER: Altos R360 F2 Smart Console can be either dedicated NIC or share-NIC which shares the same network connection with onboard Gigabit. Which network port of Altos R360 F2 is connected to Smart Console? ANSWER: Altos R360 F2 support two types of network connection interface and two types of network...
  • Page 85 Altos R360 F2 FAQ (Frequently Asked Questions) ANSWER: ANSWER: No, Smart Console still can operate with standby power (when server is power-off but power cord is ANSWER: ANSWER: still plugged). What web browser is supported with Smart Console? ANSWER: ANSWER:...
  • Page 86 Altos R360 F2 FAQ (Frequently Asked Questions) What’s the default username & password of Smart Console? ANSWER: ANSWER: ANSWER: ANSWER: Username: root Password: superuser How do I access Smart Console with web browser? ANSWER: ANSWER: Please type in the IP address of Smart Console in web browser.
  • Page 87 Can Smart Console be integrated with Smart Server Manager? ANSWER: Yes ANSWER: ANSWER: ANSWER: On Altos R360 F2, do Smart Console and BMC use the same firmware? ANSWER: ANSWER: Yes. ANSWER: ANSWER: Is there FRUSDR for Smart Console on Altos R360 F2? ANSWER: Yes, there is SDR.
  • Page 88 Altos R360 F2 FAQ (Frequently Asked Questions)

  • Page 89: Smart Server Manager

    Altos R360 F2 FAQ (Frequently Asked Questions) 24. Smart Server Manager What’s Smart Server Manager? ANSWER: The Smart Server Manager is a complete management solution offered for centralized and ANSWER: ANSWER: ANSWER: collaborative management of the servers. It uses IPMI for managing the servers and provides completely remote manageability for any IPMI enabled server.
  • Page 90 Altos R360 F2 FAQ (Frequently Asked Questions) 32-bit 64-bit SuSE Linux Enterprise Server 11 32-bit 64-bit SuSE Linux Enterprise Server 10 32-bit What web browser is supported with Smart Server Manager? ANSWER: ANSWER: ANSWER: ANSWER: Internet Explorer 9.0 • Internet Explorer 8.0 •...
  • Page 91 Altos R360 F2 FAQ (Frequently Asked Questions) ANSWE ANSWER: R: R: R: Please refer to Smart Server Manager User Guide. ANSWE ANSWE Does Smart Server Manager support ASR (Automatic Server Restart)? ANSWER: ANSWER: No. ANSWER: ANSWER: To support ASR function, two things are required.

  • Page 92: System Id (Service Id) Led

    25. System ID (Service ID) LED What’s the purpose of System ID (Service ID) LED? ANSWER: ANSWER: When servicing or performing maintenance tasks on Altos R360 F2, press the System ID button on ANSWER: ANSWER: the front panel to turn on System ID LED on the front and rear panels.
  • Page 93 Altos R360 F2 FAQ (Frequently Asked Questions) Smart Server Manager: • Please access Smart Server Manager with web browser. Please click Devices -> Servers -> <your server> -> Tools. Please select command drop-down list and select On. Click the button of Issue Commands. After that, there is a pop-out message to indicate System ID LED is...

  • Page 94: System Status Led

    When System Status LED turns amber or blinks, please check the SEL (System Event Log) with Smart Console. The System Status LED of Altos R360 F2 turns amber or blinks. After I accessed Smart Console and cleared the event log, the System Status LED is still amber or blinking? ANSWER: The System Status LED indicates the current status of system in real-time.
  • Page 95 Altos R360 F2 FAQ (Frequently Asked Questions) When the System Status LED turns amber or blinks, users have to check the event log in Smart Console and identify which event causes the error. The System Status LED will only turn back to normal (Off) when the error has been fixed.

  • Page 96: Troubleshooting

    Altos R360 F2 FAQ (Frequently Asked Questions) 27. Troubleshooting I installed 32-bit Red Hat Enterprise Linux 6 on a 3 TB RAID volume. When I run the Disk Utility, it is only 2.2 TB available. No additional partition can be created in the free space.
  • Page 97 Altos R360 F2 FAQ (Frequently Asked Questions) How do I know the Red Hat Enterprise Linux 6 is installed in EFI mode or Legacy mode? ANSWER: ANSWER: Please run the Disk Utility by applications ANSWER: ANSWER: System tools Disk Utility.
  • Page 98 Altos R360 F2 FAQ (Frequently Asked Questions) Please select Server BMC LAN Configuration You would see below information: User Configuration User ID [anonymous] Privilege [Administrator] User Status [Disabled] User Name anonymous User Password Please change the User ID to root and select User Password to set the password.

  • Page 99: Video

    Altos R360 F2 FAQ (Frequently Asked Questions) 28. Video What’s the video controller of Altos R360 F2? ANSWER: Matrox G200e with 16 MB of video memory. ANSWER: ANSWER: ANSWER:...
  • Page 100 ANSWER: This depends on the support of virtualization software. ANSWER: ANSWER: ANSWER: For example, VMware ESXi 5 can support Windows NT 4.0 as guest operating system. But Altos R360 F2 is not tested with Windows NT 4.0. Altos R360 F2 is not certified with Windows NT 4.0,...
  • Page 101 100 percent of one CPU. If you want to allocate the equivalent of one entire CPU to a virtual machine, specify 100 percent as its reserved capacity. How do I create virtual machine and install guest operating system on Altos R360 F2? ANSWER: This depends on the support of virtualization software.

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