Contents 1 Working on your computer.................5 ....................5 Before working inside your computer ........................6 Turning off your computer .....................6 After working inside your computer 2 Removing and installing components.............. 8 ..........................8 Recommended tools ..........................8 Removing the cover ..........................8 Installing the cover ..........................
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Accessing System Setup ..........................38 Updating the BIOS ....................... 38 System and setup password ..............39 Assigning a system password and setup password ..........39 Deleting or changing an existing system and/or setup password 5 Specifications...................... 40 6 Contacting Dell....................45...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board. Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
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If required, verify that the computer works correctly by running Dell Diagnostics.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the cover Follow the procedure in...
Removing the bezel Follow the procedure in Before Working Inside Your Computer. Remove the cover. To remove the front bezel: a. Lift the tabs to release the front bezel from the computer. b. Remove the front bezel from the computer. Installing the bezel Insert the tabs on the bezel into the slots on the computer.
CAUTION: The front bezel door opens only to a limited extent. See the printed label for the maximum permissible level. Removing the hard drive assembly Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door.
Removing the hard drive from the hard drive bracket Follow the procedure in Before Working Inside Your Computer. Remove the: cover bezel hard drive assembly To remove the hard drive bracket: a. Pull one side of the hard drive bracket to disengage the pins on the bracket from the slots on the hard drive [1].
• cover Follow the procedure in After Working Inside Your Computer. Removing the optical drive Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel To remove the optical drive: a. Open the front bezel door.
Removing the optical drive (3.5-inch) Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel To remove the optical drive: a. Disconnect the data cable and power cable from the connectors on the optical drive [1, 2]. b.
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Place the rubber on the system board [1] and peel the adhesive tape (pink) from the rubber [2]. To install the SSD card: a. Connect the SSD card to the connector on the system board [1]. b. Tighten the screw to secure the SSD card to the system board [2].
Close the front bezel door. Install the: bezel cover Follow the procedure in After Working Inside Your Computer. Removing the optional SSD card Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door.
Installing the SD card reader Insert the SD card reader into the slot on the system board. Tighten the screw to secure the SD card reader to the system board Connect the SD card reader cable to the connector on the system board. Close the front bezel door.
Removing the PCIe expansion card Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. To remove the PCIe expansion card: a. Pull the release latch to unlock the PCIe expansion card [1]. b.
• bezel Open the front bezel door. To remove the Ethernet port card: a. Pull the release latch to open it [1]. b. Hold the Ethernet port card and pull it to disengage it from the slot on the system board. c.
Installing the power supply unit (PSU) Insert the PSU into the PSU slot and slide it toward the back of the computer until it clicks into place. Tighten the screws to secure the PSU to the computer. Route the PSU cables through the retention clips. Connect the PSU cables to the connectors on the system board.
Installing the VGA daughter board Align the VGA daughter board with the screw holder on the system board. Tighten the screw to secure the VGA daughter board to the system board. Insert the VGA connector into the slot at the back of the computer. Tighten the screws to secure the VGA connector to the computer.
Installing the intrusion switch Insert the intrusion switch into the slot on the computer. Route the intrusion switch cable through the fan grommet. Connect the intrusion switch cable to the connector on the system board. Close the front bezel door. Install the: •...
Installing the power switch Insert the power switch into the slot and press it until it clicks into place. Route the power switch cable through the cable retention clip. Connect the power switch cable to the connector on the system board. Close the front bezel door.
Installing the speaker Insert the speaker into the slot and press it until it clicks into place. Open the front bezel door. Connect the speaker cable to the connector on the system board. Close the front bezel door. Install the: bezel cover Follow the procedure in...
Installing the coin cell battery Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. Press the battery into the connector until it locks into place. Close the front bezel door.
• bezel • cover Follow the procedure in After Working Inside Your Computer. Removing the processor Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. Remove the heat sink assembly.
Removing the system fan Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. To remove the system fan: a. Disconnect the system fan cable from the connector on the system board [1]. b.
Removing the system board Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. Remove the: • heat sink assembly • processor • PCIe expansion card • VGA daughter board •...
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• memory module • optional SSD card • optional Ethernet port card • PCIe expansion card • VGA daughter board • processor • heat sink assembly Close the front bezel door. Install the: • bezel • cover Follow the procedure in After Working Inside Your Computer.
Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the computer. Diagnostic power LED codes Table 1. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps •...
The hard drive failed initialization. Run the hard DISK C: FAILED INITIALIZATION drive tests in Dell Diagnostics. The operation requires a hard drive in the bay DRIVE NOT READY before it can continue. Install a hard drive in the hard drive bay.
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Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands HARD-DISK DRIVE FAILURE from the computer.
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KEYBOARD STUCK KEY FAILURE connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. Dell MediaDirect cannot verify the Digital Rights LICENSED CONTENT IS NOT ACCESSIBLE IN...
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NO BOOT SECTOR ON HARD DRIVE Dell. A chip on the system board may be NO TIMER TICK INTERRUPT malfunctioning. Run the System Set tests in Dell Diagnostics. You have too many programs open. Close all NOT ENOUGH MEMORY OR RESOURCES. EXIT...
Date and Time options. A chip on the system board may be TIMER CHIP COUNTER 2 FAILED malfunctioning. Run the System Set tests in Dell Diagnostics. The keyboard controller may be malfunctioning, or UNEXPECTED INTERRUPT IN PROTECTED MODE a memory module may be loose.
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NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem...
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
Assigning a system password and setup password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password. NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not provide the system password to log on to the computer.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
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Table 8. Audio Feature Specification Integrated Two channel High Definition Audio Table 9. Network Feature Specification Integrated Intel 219–V Ethernet capable of 10/100/1000 Mb/s communication Table 10. System information Feature Specification System chipset Intel 100 series, Q170 Interrupt levels Integrated I/O APIC capability with 24 interrupts BIOS chip (NVRAM) 16 MB Table 11.
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Feature Specification Back panel Line-out connector Network adapter RJ–45 connector Serial 9-pin connector; 16550 C compatible Parallel 25-pin connector (optional) • Front panel: two USB 2.0 • Back panel: two • Front panel: two USB 3.0 • Back panel: four •...
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Feature Specification Password clear jumper 2-pin connector RTC reset jumper 2-pin connector Internal speaker 4-pin connector Intruder connector 3-pin connector Power connector One 8-pin(for PSU), one 4-pin(for CPU), one 8-pin for SATA power Table 16. Controls and lights Feature Specification Front of the computer Power button light White light —...
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Table 18. Physical dimension Physical Dimensions Specification Height 350.00 mm (13.77 inches) Width 154.00 mm (6.06 inches) Depth 274.00 mm (10.78 inches) Weight 8.00 kg (17.64 lb) Table 19. Environmental Feature Specification Temperature range Operating 5°C to 35°C (41°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum)
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.