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Canon FAX-L380S Series Service Manual
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Canon FAX-L380S Series Service Manual

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Service Manual
FAX-L380S Series
Jan 19 2006

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Summary of Contents for Canon FAX-L380S Series

  • Page 1 Service Manual FAX-L380S Series Jan 19 2006...
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 4 Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.

  • Page 7: Table Of Contents

    Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Product Specifications ..........................1- 1 1.1.1 Product Specifications ............................. 1- 1 1.1.2 Product Specifications ............................. 1- 2 1.2 Detailed Specifications ..........................1- 4 1.2.1 Printing Speed ................................. 1- 4 1.2.2 Stack Upon Delivery ..............................1- 4 1.2.3 Scanning Range (Transmission) ..........................
  • Page 8 Contents 2.6.1.2 Energy-Saving Function................................2- 9 Chapter 3 DISASSEMBLY AND ASSEMBLY 3.1 EXTERNAL AND CONTROLS SYSTEM ....................3- 1 3.1.1 Front Cover ................................3- 1 3.1.1.1 Removing the Cassette................................3- 1 3.1.1.2 Removing the Front Cover............................... 3- 1 3.1.2 Rear Cover................................3- 1 3.1.2.1 Removing the Cassette................................
  • Page 9 Contents 3.1.9.7 Removing the Rear Cover ..............................3- 13 3.1.9.8 Removing the Rear Cover ..............................3- 13 3.1.9.9 Removing the SCNT Unit............................... 3- 13 3.1.9.10 Removing the Power Supply Shield Plate..........................3- 13 3.1.9.11 Removing the Power Supply Assembly ..........................3- 13 3.1.9.12 Removing the High-Voltage Power Supply Board .......................
  • Page 10 Contents 3.2.1.5 Removing the Left Cover ............................... 3- 26 3.2.1.6 Removing the SCNT Unit............................... 3- 27 3.2.1.7 Removing the Document Guide Unit ............................. 3- 27 3.2.1.8 Removing the Contact Sensor ............................... 3- 27 3.2.2 Separation Roller ..............................3- 28 3.2.2.1 Removing the Cassette................................3- 28 3.2.2.2 Removing the Right Cover..............................
  • Page 11 Contents 3.5.3.4 Removing the Cassette Separation Pad..........................3- 39 3.5.4 Paper Feed Roller ..............................3- 40 3.5.4.1 Removing the Cassette................................3- 40 3.5.4.2 Removing the Front Cover..............................3- 40 3.5.4.3 Removing the Right Cover..............................3- 40 3.5.4.4 Removing the Right Cover..............................3- 40 3.5.4.5 Removing the Left Cover ...............................
  • Page 12 Contents 3.6.1.8 Removing the Rear Cover ..............................3- 53 3.6.1.9 Removing the SCNT Unit............................... 3- 53 3.6.1.10 Removing the Read Unit ..............................3- 53 3.6.1.11 Removing the Power Supply Shield Plate..........................3- 54 3.6.1.12 Removing the Fixing Film Unit ............................. 3- 54 3.6.2 Fixing Pressure Roller............................3- 54 3.6.2.1 Removing the Cassette................................
  • Page 13 Contents 5.1.1 Symptoms................................5- 1 5.2 Measurement and Adjustment........................5- 1 5.2.1 Basic Adjustments ..............................5- 1 5.2.1.1 Items of Adjustment ................................. 5- 1 5.3 Service Tools ..............................5- 2 5.3.1 Special Tools ................................5- 2 5.4 Error Code ..............................5- 2 5.4.1 Outline ..................................5- 2 5.4.1.1 Error Code Outline ...................................
  • Page 14 Contents...

  • Page 15: Chapter 1 Product Description

    Chapter 1 PRODUCT DESCRIPTION...
  • Page 17 Contents Contents 1.1 Product Specifications..............................1-1 1.1.1 Product Specifications ................................. 1-1 1.1.2 Product Specifications ................................. 1-2 1.2 Detailed Specifications ..............................1-4 1.2.1 Printing Speed ....................................1-4 1.2.2 Stack Upon Delivery..................................1-4 1.2.3 Scanning Range (Transmission) ..............................1-5 1.2.4 Printing Range (Reception)................................1-5 1.2.5 Printing Range (Printer) ................................

  • Page 19: Product Specifications

    Chapter 1 1.1 Product Specifications 1.1.1 Product Specifications 0011-8335 FAX-L380S Body installation method Desktop Exposure Method Semi-conductor laser Development Method Toner projection Transfer Method Roller transfer Fixing method On-demand fixing Delivery method Facedown /Faceup Toner level detection function Toner supply type Toner cartridge replacement / Cartridge T Document type...

  • Page 20: Product Specifications

    Yes / Method: ID call# (tone) Confidential reception None Polling reception Memory reception approx. 510 sheets (Canon FAX standard chart No.1) Closed network communication None System data backup Backup contents: dial registration data, user data, service data, activity management reoprt /...
  • Page 21 Chapter 1 Development Method Toner projection Transfer Method Roller transfer Fixing method On-demand fixing Delivery method Facedown /Faceup Toner level detection function Toner supply type Toner cartridge replacement / Cartridge T Document type Sheet Maximum document size 216 mm x 1 m (Multiple pages: 216 mm x 356 mm) Minimum document size 148 mm x 105 mm ADF capacity...

  • Page 22: Detailed Specifications

    Yes / Method: ID call# (tone) Confidential reception None Polling reception Memory reception approx. 510 sheets (Canon FAX standard chart No.1) Closed network communication None System data backup Backup contents: dial registration data, user data, service data, activity management reoprt /...

  • Page 23: Scanning Range (Transmission)

    Chapter 1 T-1-2 Paper type Face-down Face-up Plain paper (64 to 90 g/m2) Approx. 50 sheets 1 sheet Heavy paper (91 to 128 g/m2) Approx. 30 sheets 1 sheet Transparency Approx. 10 sheets 1 sheet Label Approx. 10 sheets 1 sheet Envelope Approx.

  • Page 24: Printing Range (Printer)

    Chapter 1 [10] F-1-2 T-1-5 [1] Paper leading edge [6] Effective printing length [2] Left margin [7] Bottom margin [3] Effective printing width [8] Printing drop out range [4] Right margin [9] Printing range [5] Top margin [10] Paper trailing edge T-1-6 Item Letter...

  • Page 25: System Requirements For Printer Driver

    1.2.6 System Requirements for Printer Driver 0011-4672 / / FAX-L390 / / / FAX-L380S Printer Driver CARPS (Canon Advanced Raster Printing System) printer driver. Operating System Windows 98, Windows Me, Windows 2000, or Windows XP (x86 architecture). Computer Any computer on whitch Windows 98, Windows Me, Windows 2000, or Windows XP runs properly.

  • Page 26: External View

    Chapter 1 [5] Operation panel <Rear View> F-1-5 T-1-11 [1] USB port [5] Face up cover [2] Handset jack [6] Power socket [3] Extension phone jack [7] Extension cover [4] Telephone line jack 1.3.2 External View 0011-5590 FAX-L390 <Front View> [1] [2] F-1-6 T-1-12...

  • Page 27: Operation Panel

    Chapter 1 F-1-7 T-1-13 [1] USB port [4] Telephone line jack [2] Handset jack [5] Face up cover [3] Extension phone jack [6] Power socket 1.3.3 Operation panel 0011-8385 / FAX-L390 / / / FAX-L380S [2] [3] [5] [6] [8] [9] [23] [22] [21][20][19] [18][17][16][15][14][13][12][11] [10]...

  • Page 28: Safety

    Chapter 1 F-1-9 T-1-15 [1] Report button [5] Delayed Transmission button [2] Receive Mode button [6] Polling button [3] R button [7] Clear button [4] Space button [8] Delete button 1.4 Safety 1.4.1 Safety of Laser Light 0011-4675 / / FAX-L390 / / / FAX-L380S Laser radiation could be hazardous to the human body.

  • Page 29: Safety Of Toner

    Chapter 1 F-1-11 1.4.4 Safety of Toner 0011-4677 / / FAX-L390 / / / FAX-L380S The machine's toner is a non-toxic material composed of plastic, iron, and small amounts of dye. Do not put the toner into fire. It may explode. Toner on the Skin or Clothes 1.

  • Page 31: Chapter 2 Technical Reference

    Chapter 2 TECHNICAL REFERENCE...
  • Page 33 Contents Contents 2.1 Document Feed and Exposure System...........................2-1 2.1.1 Overview/Configuration ................................2-1 2.1.1.1 Overview .........................................2-1 2.2 Laser Exposure................................2-1 2.2.1 Overview/Configuration ................................2-1 2.2.1.1 Overview .........................................2-1 2.3 Image Formation ................................2-2 2.3.1 Overview/Configuration ................................2-2 2.3.1.1 Overview .........................................2-2 2.4 Pickup and Feed System ..............................2-3 2.4.1 Overview/Configuration ................................

  • Page 35: Document Feed And Exposure System

    Chapter 2 2.1 Document Feed and Exposure System 2.1.1 Overview/Configuration 2.1.1.1 Overview 0011-4680 / / FAX-L390 / / / FAX-L380S [11] [10] F-2-1 T-2-1 [1] Document pass [7] Contact sensor [2] Slide guide [8] Document delivery roller [3] Document pick-up roller [9] Document feed motor [4] Document separation roller [10] Document sensor...

  • Page 36: Image Formation

    Chapter 2 T-2-2 [1] Laser driver PCB [5] Imaging lends [2] BD sensor [6] Scanner motor [3] Reflecting mirror [7] 4-facet mirror [4] Photosensitive drum [8] Cylindrical lens The machine's laser scanner assembly consists of the laser driver and the scanner motor, which are driven by signals coming from the engine controller. The laser driver serves to turn on the laser diode according to the laser control signal and video signals from the engine controller.

  • Page 37: Pickup And Feed System

    Chapter 2 even, negative potential to prepare for the formation of a new static, latent image. Drum Cover Shutter If the surface of the photosensitive drum is exposed to strong light, it develops what is know as "photo memory," which can cause white spots or black lines in images.

  • Page 38: Overview

    Chapter 2 2.4.1.2 Overview 0011-6150 / / FAX-L390 [11] [21] [12] [10] [19] [20] [18] [17] [15] [13] [14] [16] F-2-5 T-2-5 [1] Cassette feed [12] Face-down delivery [2] Cassette pickup roller [13] Main motor [3] Separation pad [14] Cassette pickup solenoid [4] Manual feed [15] Manual feed pickup solenoid [5] Feed roller...

  • Page 39: Delay Jams

    Chapter 2 Wrap Jam The delivery sensor goes on, but it goes off before a specific period of time passes. Delivery Stationary Jam The delivery sensor goes on, but it does not go off within a specific period of time. Initial Jam The top sensor or the delivery sensor goes on while the main motor is starting to rotate.

  • Page 40: Protection Function

    Chapter 2 F-2-6 T-2-6 [1] Fixing film unit [2] Fixing heater [3] Pressure roller The machine's fixing system is an on-demand type, and its fixing assembly consists of the fixing film unit and the pressure roller: the fixing film has a built-in fixing heater, thermistor, and thermal fuse.

  • Page 41: External And Controls

    Chapter 2 2. the CPU causes the relay drive signal to go Low to turn off the relay. 3. the CPU, if it detects a fault while printing is under way, discharges the paper being picked up or moved at the time, and immediately turns off the main motor, scanner motor, and high-voltage system and puts the printer unit in an error state.

  • Page 42: Printing The Lithium Battery Backup Data List

    Chapter 2 T-2-8 Item Description PAPER SETTINGS Paper size, etc. COMMON SETTINGS Volume control, display language, etc. COPY SETTINGS Standard image quality, sharpness, etc. FAX SETTINGS User tel no., unit name, etc. ADD. REGSTRATION One-touch speed dial, coded speed dial, etc. PRINTER SETTINGS Preset print qty, error time out, etc.

  • Page 43: Energy-Saving Function

    Chapter 2 Management data T-2-13 Item List name Activity management data Activity report System dump data System dump list Jamper plug caution The lithium battery backup function works when jumper pin JP1 on the SCNT board is shorted by a jumper plug. This means that registered data will be erased when the power cord is disconnected with the jumper plug removed.

  • Page 45: Chapter 3 Disassembly And Assembly

    Chapter 3 DISASSEMBLY AND ASSEMBLY...
  • Page 47 Contents Contents 3.1 EXTERNAL AND CONTROLS SYSTEM ........................3-1 3.1.1 Front Cover ....................................3-1 3.1.1.1 Removing the Cassette ....................................3-1 3.1.1.2 Removing the Front Cover....................................3-1 3.1.2 Rear Cover ....................................3-1 3.1.2.1 Removing the Cassette ....................................3-1 3.1.2.2 Removing the Right Cover....................................3-1 3.1.2.3 Removing the Right Cover....................................3-1 3.1.2.4 Removing the Left Cover....................................3-1 3.1.2.5 Removing the Left Cover....................................3-2 3.1.2.6 Removing the Cassette Rear Cover.................................3-2...
  • Page 48 Contents 3.1.9.4 Removing the Left Cover ..................................... 3-12 3.1.9.5 Removing the Left Cover ..................................... 3-12 3.1.9.6 Removing the Cassette Rear Cover ................................3-12 3.1.9.7 Removing the Rear Cover..................................... 3-13 3.1.9.8 Removing the Rear Cover..................................... 3-13 3.1.9.9 Removing the SCNT Unit..................................... 3-13 3.1.9.10 Removing the Power Supply Shield Plate ..............................
  • Page 49 Contents 3.2.1.2 Removing the Right Cover....................................3-25 3.2.1.3 Removing the Right Cover....................................3-26 3.2.1.4 Removing the Left Cover....................................3-26 3.2.1.5 Removing the Left Cover....................................3-26 3.2.1.6 Removing the SCNT Unit.....................................3-27 3.2.1.7 Removing the Document Guide Unit................................3-27 3.2.1.8 Removing the Contact Sensor..................................3-27 3.2.2 Separation Roller ..................................3-28 3.2.2.1 Removing the Cassette ....................................3-28 3.2.2.2 Removing the Right Cover....................................3-28 3.2.2.3 Removing the Right Cover....................................3-28...
  • Page 50 Contents 3.5.3.1 Removing the Cassette....................................3-39 3.5.3.2 Removing the Rear of the Cassette................................3-39 3.5.3.3 Removing the Cassette Separation Pad ................................ 3-39 3.5.3.4 Removing the Cassette Separation Pad ................................ 3-39 3.5.4 Paper Feed Roller..................................3-40 3.5.4.1 Removing the Cassette....................................3-40 3.5.4.2 Removing the Front Cover ...................................
  • Page 51 Contents 3.6.1.5 Removing the Left Cover....................................3-52 3.6.1.6 Removing the Cassette Rear Cover................................3-52 3.6.1.7 Removing the Rear Cover .....................................3-53 3.6.1.8 Removing the Rear Cover .....................................3-53 3.6.1.9 Removing the SCNT Unit.....................................3-53 3.6.1.10 Removing the Read Unit.....................................3-53 3.6.1.11 Removing the Power Supply Shield Plate ..............................3-54 3.6.1.12 Removing the Fixing Film Unit ..................................3-54 3.6.2 Fixing Pressure Roller................................

  • Page 53: External And Controls System

    Chapter 3 3.1 EXTERNAL AND CONTROLS SYSTEM 3.1.1 Front Cover 3.1.1.1 Removing the Cassette 0011-6370 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.1.1.2 Removing the Front Cover 0011-4708 / / FAX-L390 / / / FAX-L380S 1) Open the front cover [1] and remove the arm claws [2] to disengage the F-3-4 connection.

  • Page 54: Removing The Cassette Rear Cover

    Chapter 3 F-3-12 F-3-8 3) Open the operation panel. As you disengage the claw [1], remove the left 2) Remove the two screws [1] on the back side. cover [2]. F-3-9 3) Open the operation panel. As you disengage the claw [1], remove the left F-3-13 cover [2].

  • Page 55: Right Cover

    Chapter 3 F-3-18 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2]. F-3-15 3.1.2.8 Removing the Rear Cover 0011-6154 / / FAX-L390 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 56: Left Cover

    Chapter 3 F-3-22 3.1.4 Left Cover F-3-26 3.1.4.1 Removing the Cassette 2) Remove the two screws [1] on the back side. 0011-4715 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.1.4.2 Removing the Left Cover 0011-4716 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side.

  • Page 57: Removing The Operation Unit

    Chapter 3 2) Remove the two screws [1] on the back side. F-3-34 F-3-30 3) Open the operation panel. As you disengage the claw [1], remove the left 3.1.5.4 Removing the Operation Unit cover [2]. 0011-4719 / / FAX-L390 / / / FAX-L380S 1) Disengage the two claws [1] and remove the rear cover from the operation panel [2].

  • Page 58: Scnt Board

    Chapter 3 3.1.6 SCNT Board 3.1.6.1 Removing the Cassette 0011-4720 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.1.6.2 Removing the Left Cover 0011-4721 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-41 2) Remove the two screws [1] on the back side.

  • Page 59: Dcnt Board

    Chapter 3 3.1.7 DCNT Board 3.1.7.1 Removing the Cassette 0011-4723 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.1.7.2 Removing the Left Cover 0011-4724 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-48 2) Remove the two screws [1] on the back side.

  • Page 60: Removing The Dcnt Board

    Chapter 3 1) Remove the cassette by holding the cassette handle. 3.1.8.2 Removing the Right Cover 0011-4729 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-52 3.1.7.5 Removing the DCNT Board F-3-55 2) Remove the two screws [1] on the back side.

  • Page 61: Removing The Left Cover

    Chapter 3 F-3-63 3.1.8.5 Removing the Left Cover F-3-59 0011-6238 3) Open the operation panel. As you disengage the claw [1], remove the right / / FAX-L390 cover [2]. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-60 3.1.8.4 Removing the Left Cover 0011-4730...

  • Page 62: Removing The Rear Cover

    Chapter 3 F-3-70 F-3-67 2) Remove the four connectors [1] and the flat cable [2]. 3) Remove the five screws [3] and the SCNT unit [4]. 3.1.8.7 Removing the Rear Cover 0011-4731 / / FAX-L380S 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 63: Removing The Power Supply Board

    Chapter 3 F-3-73 F-3-76 3) As you remove the bosses on both sides [1], lower the front part of the 2) Remove the two screws [1] on the back side. power supply assembly [2]. Then pull it to remove the power supply assembly.

  • Page 64: Removing The Left Cover

    Chapter 3 F-3-84 3.1.9.5 Removing the Left Cover F-3-80 0011-6245 3) Open the operation panel. As you disengage the claw [1], remove the right / / FAX-L390 cover [2]. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-81 3.1.9.4 Removing the Left Cover 0011-4738...

  • Page 65: Removing The Rear Cover

    Chapter 3 F-3-91 F-3-88 2) Remove the four connectors [1] and the flat cable [2]. 3) Remove the five screws [3] and the SCNT unit [4]. 3.1.9.7 Removing the Rear Cover 0011-4739 / / FAX-L380S 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 66: Removing The High-Voltage Power Supply Board

    Chapter 3 F-3-94 F-3-97 3) As you remove the bosses on both sides [1], lower the front part of the 2) Remove the two screws [1] on the back side. power supply assembly [2]. Then pull it to remove the power supply assembly.

  • Page 67: Removing The Operation Unit

    Chapter 3 F-3-101 F-3-105 3) Open the operation panel. As you disengage the claw [1], remove the left cover [2]. 3.1.10.5 Removing the Document Sensor Unit 0011-4747 / / FAX-L390 / / / FAX-L380S 1) Remove the screw [1], and detach the document sensor unit [2] with its holder attached.

  • Page 68: Removing The Left Cover

    Chapter 3 F-3-108 F-3-112 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2]. 3.1.11.4 Removing the Left Cover 0011-4750 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-109 3.1.11.3 Removing the Right Cover 0011-6250...

  • Page 69: Removing The Cassette Rear Cover

    Chapter 3 levers [2] on both sides and release the pressure. 2) Remove four screws [3]. 3) Remove the rear cover [4] as you pull it toward you. F-3-116 2) Remove the two screws [1] on the back side. F-3-120 3.1.11.8 Removing the Rear Cover 0011-6253 / / FAX-L390...

  • Page 70: Removing The Power Supply Shield Plate

    Chapter 3 F-3-126 3.1.11.12 Removing the Top Sensor 0011-4755 / / FAX-L390 / / / FAX-L380S 1) Place the main unit down on its front face (so that the interior of the main unit is easily visible). 2) Remove the connector [1] on the DCNT board and take the cable off the cable guide.

  • Page 71: Removing The Right Cover

    Chapter 3 cover [2]. F-3-130 F-3-134 3.1.12.3 Removing the Right Cover 2) Remove the two screws [1] on the back side. 0011-6308 / / FAX-L390 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-135 3) Open the operation panel.

  • Page 72: Removing The Cassette Rear Cover

    Chapter 3 F-3-138 3) Open the operation panel. As you disengage the claw [1], remove the left F-3-141 cover [2]. 3.1.12.8 Removing the Rear Cover 0011-6311 / / FAX-L390 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 73: Removing The Power Supply Shield Plate

    Chapter 3 F-3-147 2) Remove the two screws [1] on the back side. F-3-144 3.1.12.10 Removing the Power Supply Shield Plate 0011-6306 / / FAX-L390 / / / FAX-L380S 1) Remove the five screws [1] to remove the power supply shield plate [2]. F-3-148 3) Open the operation panel.

  • Page 74: Removing The Left Cover

    Chapter 3 F-3-155 3.1.13.5 Removing the Left Cover F-3-151 0011-6314 3) Open the operation panel. As you disengage the claw [1], remove the right / / FAX-L390 cover [2]. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-152 3.1.13.4 Removing the Left Cover 0011-4758...

  • Page 75: Removing The Rear Cover

    Chapter 3 F-3-162 F-3-159 2) Remove the four connectors [1] and the flat cable [2]. 3) Remove the five screws [3] and the SCNT unit [4]. 3.1.13.7 Removing the Rear Cover 0011-4759 / / FAX-L380S 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 76: Removing The Paper Full Sensor

    Chapter 3 F-3-168 3) Open the operation panel. As you disengage the claw [1], remove the left cover [2]. F-3-165 3.1.13.11 Removing the Paper Full Sensor 0011-4762 / / FAX-L390 / / / FAX-L380S 1) Turn the reader unit (show illustration). F-3-169 2) Remove the cable from the connector [1].

  • Page 77: Removing The Scnt Unit

    Chapter 3 F-3-172 3.1.14.4 Removing the SCNT Unit 0011-4765 / / FAX-L390 / / / FAX-L380S 1) Remove the flat cable [1] on the SCNT board. As you disengage the claw F-3-175 [2], remove the motor cover [3]. 3) Remove the connector [1] on the DCNT board. (The external cover is omitted from the illustration.) 4) Remove the screw [2] and remove the toner sensor [3].

  • Page 78: Removing The Left Cover

    Chapter 3 F-3-178 F-3-182 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2]. 3.2.1.4 Removing the Left Cover 0011-4769 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-179 3.2.1.3 Removing the Right Cover 0011-6320...

  • Page 79: Removing The Scnt Unit

    Chapter 3 F-3-186 2) Remove the two screws [1] on the back side. F-3-190 3.2.1.7 Removing the Document Guide Unit 0011-4771 / / FAX-L390 / / / FAX-L380S 1) Slightly open the operation panel unit [1], and detach the stopper [2]. 2) Open the operation panel unit, and remove the four screws [3];...

  • Page 80: Separation Roller

    Chapter 3 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-193 3.2.2 Separation Roller F-3-197 2) Remove the two screws [1] on the back side. 3.2.2.1 Removing the Cassette 0011-4773 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle.

  • Page 81: Removing The Scnt Unit

    Chapter 3 F-3-201 3) Open the operation panel. As you disengage the claw [1], remove the left F-3-205 cover [2]. 3.2.2.6 Removing the SCNT Unit 0011-6325 / / FAX-L390 / / / FAX-L380S 1) Remove the flat cable [1] on the SCNT board. As you disengage the claw [2], remove the motor cover [3].

  • Page 82: Removing The Document Feed Motor Unit

    Chapter 3 F-3-211 3.2.3 Document Feed Motor F-3-208 3.2.3.1 Removing the Cassette 3.2.2.8 Removing the Document Feed Motor Unit 0011-4780 / / FAX-L390 / / / FAX-L380S 0011-4778 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 1) Remove the four screws [1] and remove the document feed motor unit [2].

  • Page 83: Removing The Document Feed Motor

    Chapter 3 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-215 2) Remove the two screws [1] on the back side. F-3-219 3.3 LASER EXPOSURE SYSTEM 3.3.1 Laser/Scanner Unit 3.3.1.1 Removing the Cassette 0011-4783 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle.

  • Page 84: Removing The Left Cover

    Chapter 3 F-3-222 3.3.1.3 Removing the Right Cover 0011-6327 / / FAX-L390 F-3-226 2) Remove the two screws [1] on the back side. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-227 3) Open the operation panel.

  • Page 85: Removing The Cassette Rear Cover

    Chapter 3 F-3-230 3) Open the operation panel. As you disengage the claw [1], remove the left F-3-233 cover [2]. 3.3.1.8 Removing the Rear Cover 0011-6330 / / FAX-L390 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 86: Removing The Read Unit

    Chapter 3 1) Remove the connector [1] of the DCNT board. Take the cable off the cable clamp. 2) Take the flat cable [2] off the board of the laser/scanner unit. 3) Remove the four screws [3] to remove the laser/scanner unit [4]. Ensure that the grounding plate [5] does not get lost.

  • Page 87: Removing The Gear Unit

    Chapter 3 F-3-245 F-3-241 3) Open the operation panel. As you disengage the claw [1], remove the right 2) Remove the two screws [1] on the back side. cover [2]. F-3-242 F-3-246 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2].

  • Page 88: Removing The Cassette Pickup Roller

    Chapter 3 F-3-249 F-3-253 2) Remove the spring [1]. 3) Open the operation panel. As you disengage the claw [1], remove the right 3) As you disengage the claw, detach the tooth-missing gear [2]. cover [2]. F-3-250 3.5.1.6 Removing the Cassette Pickup Roller F-3-254 0011-4795 / / FAX-L390 / / / FAX-L380S...

  • Page 89: Removing The Left Cover

    Chapter 3 F-3-257 3.5.2.4 Removing the Left Cover 0011-4798 / / FAX-L380S F-3-261 2) Remove the two screws [1] on the back side. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-262 3) Open the operation panel.

  • Page 90: Removing The Rear Cover

    Chapter 3 levers [2] on both sides and release the pressure. 2) Remove four screws [3]. 3) Remove the rear cover [4] as you pull it toward you. F-3-265 F-3-268 3.5.2.8 Removing the Rear Cover 3.5.2.10 Removing the Power Supply Shield Plate 0011-6336 / / FAX-L390 0011-4801...

  • Page 91: Removing The Cassette Pickup Solenoid

    Chapter 3 F-3-271 3.5.2.12 Removing the Cassette Pickup Solenoid F-3-274 0011-4802 / / FAX-L390 / / / FAX-L380S 4) Remove the two claws [1] and remove the cassette separation pad [2] by sliding it up. 1) Place the main unit down on its front face (so that the interior of the main unit is easily visible).

  • Page 92: Paper Feed Roller

    Chapter 3 F-3-281 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2]. F-3-278 3.5.4 Paper Feed Roller 3.5.4.1 Removing the Cassette 0011-4807 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.5.4.2 Removing the Front Cover 0011-4808 / / FAX-L390 / / / FAX-L380S...

  • Page 93: Removing The Left Cover

    Chapter 3 F-3-285 3.5.4.5 Removing the Left Cover 0011-4810 / / FAX-L380S F-3-289 2) Remove the two screws [1] on the back side. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-290 3) Open the operation panel.

  • Page 94: Removing The Scnt Unit

    Chapter 3 levers [2] on both sides and release the pressure. 2) Remove four screws [3]. 3) Remove the rear cover [4] as you pull it toward you. F-3-293 F-3-296 3.5.4.9 Removing the Rear Cover 3.5.4.11 Removing the DCNT Board 0011-6342 / / FAX-L390 0011-4813...

  • Page 95: Removing The Tooth-Missing Gear

    Chapter 3 F-3-299 2) Remove the two gears [1]. 3) As you disengage the claw, detach the gear unit [2]. F-3-303 3.5.4.15 Removing the Manual Stay 0011-4817 / / FAX-L390 / / / FAX-L380S 1) Release the lower claw [2] of the solenoid cover [1], and remove the solenoid cover.

  • Page 96: Manual Pickup Solenoid

    Chapter 3 F-3-306 3.5.5 Manual Pickup Solenoid F-3-310 3.5.5.1 Removing the Cassette 2) Remove the two screws [1] on the back side. 0011-4820 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.5.5.2 Removing the Right Cover 0011-4821 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side.

  • Page 97: Removing The Cassette Rear Cover

    Chapter 3 F-3-314 3) Open the operation panel. As you disengage the claw [1], remove the left F-3-318 cover [2]. 3.5.5.6 Removing the Cassette Rear Cover 0011-6346 / / FAX-L390 1) Remove the two screws [1] to remove the cassette rear cover [2]. F-3-315 3.5.5.5 Removing the Left Cover 0011-6345...

  • Page 98: Removing The Scnt Unit

    Chapter 3 F-3-324 2) Remove the two gears [1]. 3) As you disengage the claw, detach the gear unit [2]. F-3-321 3.5.5.9 Removing the SCNT Unit 0011-6348 / / FAX-L390 / / / FAX-L380S 1) Remove the flat cable [1] on the SCNT board. As you disengage the claw [2], remove the motor cover [3].

  • Page 99: Removing The Power Supply Assembly

    Chapter 3 3.5.6 Main Motor 3.5.6.1 Removing the Cassette 0011-4830 / / FAX-L390 / / / FAX-L380S 1) Remove the cassette by holding the cassette handle. 3.5.6.2 Removing the Right Cover 0011-4831 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-328 3.5.5.13 Removing the Power Supply Assembly 0011-4828...

  • Page 100: Removing The Left Cover

    Chapter 3 F-3-339 3) Open the operation panel. As you disengage the claw [1], remove the left cover [2]. F-3-335 2) Remove the two screws [1] on the back side. F-3-340 3.5.6.5 Removing the Left Cover 0011-6350 / / FAX-L390 1) Open the front cover [1], and remove the two screws [2] on the front side.

  • Page 101: Removing The Cassette Rear Cover

    Chapter 3 F-3-343 3.5.6.6 Removing the Cassette Rear Cover 0011-6351 / / FAX-L390 1) Remove the two screws [1] to remove the cassette rear cover [2]. F-3-346 3.5.6.9 Removing the SCNT Unit 0011-6353 / / FAX-L390 / / / FAX-L380S 1) Remove the flat cable [1] on the SCNT board.

  • Page 102: Removing The Power Supply Assembly

    Chapter 3 3.5.7.2 Removing the Right Cover 0011-6355 / / FAX-L380S 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-349 3.5.6.11 Removing the Power Supply Assembly 0011-4837 / / FAX-L390 / / / FAX-L380S 1) Remove the three screws [1].

  • Page 103: Removing The Gear Unit

    Chapter 3 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-357 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2]. F-3-361 2) Remove the two screws [1] on the back side. F-3-358 F-3-362 3.5.7.4 Removing the Gear Unit...

  • Page 104: Removing The Left Cover

    Chapter 3 F-3-369 3.6.1.5 Removing the Left Cover F-3-365 0011-6359 3) Open the operation panel. As you disengage the claw [1], remove the right / / FAX-L390 cover [2]. 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-366 3.6.1.4 Removing the Left Cover 0011-4841...

  • Page 105: Removing The Rear Cover

    Chapter 3 F-3-376 F-3-373 2) Remove the four connectors [1] and the flat cable [2]. 3) Remove the five screws [3] and the SCNT unit [4]. 3.6.1.7 Removing the Rear Cover 0011-4842 / / FAX-L380S 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 106: Removing The Power Supply Shield Plate

    Chapter 3 F-3-382 3) Disconnect the connector [1] of the DCNT board. 4) Disconnect the connector [2] of the power supply board. 5) Remove the grounding springs and the pressure springs [3] on both sides. 6) Remove the pressure plates [4] on both sides. F-3-379 3.6.1.11 Removing the Power Supply Shield Plate 0011-4845...

  • Page 107: Removing The Left Cover

    Chapter 3 F-3-389 F-3-385 3) Open the operation panel. As you disengage the claw [1], remove the right 2) Remove the two screws [1] on the back side. cover [2]. F-3-386 F-3-390 3) Open the operation panel. As you disengage the claw [1], remove the right cover [2].

  • Page 108: Removing The Left Cover

    Chapter 3 F-3-393 3.6.2.5 Removing the Left Cover 0011-6364 / / FAX-L390 1) Open the front cover [1], and remove the two screws [2] on the front side. F-3-397 3.6.2.7 Removing the Rear Cover 0011-4850 / / FAX-L380S 1) Opening the face-up cover [1], and then lower the fixing pressure release levers [2] on both sides and release the pressure.

  • Page 109: Removing The Read Unit

    Chapter 3 F-3-400 2) Remove the four connectors [1] and the flat cable [2]. 3) Remove the five screws [3] and the SCNT unit [4]. F-3-403 3.6.2.11 Removing the Power Supply Shield Plate 0011-4853 / / FAX-L390 / / / FAX-L380S 1) Remove the five screws [1] to remove the power supply shield plate [2].

  • Page 110: Removing The Fixing Pressure Roller

    Chapter 3 F-3-406 3) Disconnect the connector [1] of the DCNT board. 4) Disconnect the connector [2] of the power supply board. 5) Remove the grounding springs and the pressure springs [3] on both sides. 6) Remove the pressure plates [4] on both sides. F-3-409 3) Hold the shorter shaft [2] of the Fixing pressure roller [1] and lift it up at an angle to remove it from the bushing.
  • Page 111 Chapter 4 MAINTENANCE AND INSPECTION...
  • Page 113 Contents Contents 4.1 Periodically Replaced Parts ............................4-1 4.1.1 Periodic Replacement Parts ................................. 4-1 4.2 Consumables ..................................4-1 4.2.1 Consumable....................................4-1 4.3 Periodical Service ................................4-1 4.3.1 Periodic Service ................................... 4-1 4.4 Cleaning ..................................4-1 4.4.1 Items Requiring Cleaning ................................4-1 4.4.2 Cleaning Method (external covers).............................. 4-2 4.4.3 Cleaning Method (scanning unit)..............................

  • Page 115: Periodically Replaced Parts

    Chapter 4 4.1 Periodically Replaced Parts 4.1.1 Periodic Replacement Parts 0011-5184 / / FAX-L390 / / / FAX-L380S - No parts require periodic replacement in this printer. 4.2 Consumables 4.2.1 Consumable 0011-9398 FAX-L390 / FAX-L380S T-4-1 Work by Item Interval (guide) User Cartridge T When toner in the toner cartridge being used...

  • Page 116: Cleaning Method (External Covers)

    Chapter 4 4.4.2 Cleaning Method (external covers) 0011-5188 / / FAX-L390 / / / FAX-L380S Moisten a soft cloth with water or solution of mild detergent, making sure it is well wrung; then, wipe the soiling. If you have used detergent, be sure to remove its residue using a soft, moist cloth. After removing all soiling, dry wipe the area with a soft, dry cloth.

  • Page 117: Cleaning Method (Printer Unit)

    Chapter 4 F-4-2 [1] Cassette Pickup Roller Use lint-free paper to remove soling. [2] Cassette Separation Pad Use lint-free paper to remove soling. [3] Feed Roller Use lint-free paper to remove soling. [4] Transfer Charging Roller Use lint-free paper to remove toner and paper lint. - Do not touch the sponge area of the transfer charging roller to avoid soiling the back of paper or white spots in the images.

  • Page 118: Lubrications

    Chapter 4 F-4-3 [1] Cassette Pickup Roller Use lint-free paper to remove soling. [2] Cassette Separation Pad Use lint-free paper to remove soling. [3] Feed Roller Use lint-free paper to remove soling. [4] Transfer Charging Roller Use lint-free paper to remove toner and paper lint. - Do not touch the sponge area of the transfer charging roller to avoid soiling the back of paper or white spots in the images.

  • Page 119: Delivery Idler Gear

    Chapter 4 T-4-3 [1] Delivery idler gear [10] FU delivery roller [2] Fixing drive transmission gear [11] Pickup idler gear [3] Large gear bushing R [12] Feed deceleration gear [4] Large gear [13] Fixing deceleration gear [5] Feed gear [14] FD delivery gear [6] Internal gear [15] Large gear bushing F [7] Large gear deceleration gear/Plate R...

  • Page 120: Large Gear Bushing R

    Chapter 4 F-4-7 4.5.4 Large Gear Bushing R 0011-5195 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE EM-50L Amount: 10 +/-5 mg location of application: - wall surface on inner circumferential side of bushing - spread in circumferential direction over a length of 1/2 or more F-4-8 4.5.5 Large Gear 0011-5196...

  • Page 121: Internal Gear

    Chapter 4 - 1 location on boss engaging with internal gear - spread in axial direction F-4-10 4.5.7 Internal Gear 0011-5198 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE EM-50L Amount: 40 +/-10 mg Location of application: - 5 teeth or more of internal gear in opposition - 2 locations in circumferential direction F-4-11...

  • Page 122: Main Motor

    Chapter 4 F-4-12 4.5.9 Main Motor 0011-5200 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE EM-50L Amount: 40 +/-10 mg Location of application: - 5 teeth or more (covering entire gear width) F-4-13 4.5.10 Drive Releasing Arm 0011-5201 / / FAX-L390 / / / FAX-L380S Area of application: [1]...

  • Page 123: Fu Delivery Roller

    Chapter 4 F-4-14 4.5.11 FU Delivery Roller 0011-5202 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE 41 Amount: 10 +/-5 mg Location of application: - edge of FU delivery roller shaft (sliding surface against FU grounding spring) Area of application: [2] Grease: MOLYKOTE EM-50L Amount: 10 +/-5 mg...

  • Page 124: Feed Deceleration Gear

    Chapter 4 F-4-16 4.5.13 Feed Deceleration Gear 0011-5204 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE EM-50L Amount: 10 +/-5 mg Location of application: - 2 locations on feed deceleration gear support shaft - spread in axial direction F-4-17 4.5.14 Fixing Deceleration Gear 0011-5205...

  • Page 125: Large Gear Bushing F

    Chapter 4 Area of application: [1] Grease: MOLYKOTE EM-50L Amount: 30 +/-5 mg Location of application - entire sliding surface against FD delivery bushing F-4-19 4.5.16 Large Gear Bushing F 0011-5208 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE EM-50L Amount: 10 +/-5 mg Location of application:...

  • Page 126: Cassette Pickup Roller

    Chapter 4 F-4-21 4.5.18 Cassette Pickup Roller 0011-5210 / / FAX-L390 / / / FAX-L380S Area of application: [1] Grease: MOLYKOTE EM-50L Amount: approx. 10 mg Location of application: - cassette pickup roller shaft, main unit frame (around the bushing), and the area where contacts the cassette pickup bushing F-4-22 4.5.19 Document Feed Roller 0011-5211...
  • Page 127 Chapter 5 TROUBLESHOOTING...
  • Page 129 Contents Contents 5.1 Phenomenon Table.................................5-1 5.1.1 Symptoms ....................................5-1 5.2 Measurement and Adjustment ............................5-1 5.2.1 Basic Adjustments ..................................5-1 5.2.1.1 Items of Adjustment ......................................5-1 5.3 Service Tools..................................5-2 5.3.1 Special Tools....................................5-2 5.4 Error Code..................................5-2 5.4.1 Outline......................................5-2 5.4.1.1 Error Code Outline ......................................5-2 5.5 Service Mode .................................5-2 5.5.1 Outline......................................
  • Page 130 Contents 5.5.4.1 #2 MENU........................................5-21 5.5.5 Numeric Parameter Settings (NUMERIC Param.) ........................5-21 5.5.5.1 #3 NUMERIC Param....................................5-21 5.5.6 Counter Indication (COUNTER)............................... 5-22 5.5.6.1 #9 COUNTER....................................... 5-22 5.5.7 Report Output (REPORT)................................5-22 5.5.7.1 #10 SERVICE REPORT ....................................5-22 5.5.7.2 Report Output Automatically..................................5-28 5.5.8 Data Initialization Mode (CLEAR) ............................

  • Page 131: Phenomenon Table

    Chapter 5 5.1 Phenomenon Table T-5-1 5.1.1 Symptoms 0011-9399 / FAX-L390 / / / FAX-L380S Level 1 Symptom Image Faults There are vertical black lines or a vertical white line in a solid black image. Malfunction The machine does not return to the Standby mode even when the front cover is opened during the Energy Saver mode In the case that the reception mode is Ans Mode, the off-hook alarm is activated at times after a fax is received...

  • Page 132: Service Tools

    Chapter 5 5.3 Service Tools 5.3.1 Special Tools 0011-5233 / / FAX-L390 / / / FAX-L380S T-5-2 Tool Description Parts No. Grease (MOLYKOTE EM-50L) Apply to specified areas. HY9-0007 Grease (MOLYKOTE 41) Apply to specified areas. CK-8007 5.4 Error Code 5.4.1 Outline 5.4.1.1 Error Code Outline 0011-5413...

  • Page 133: Service Data Entry Method

    Chapter 5 #8 PDL Do not use. #9 COUNTER (Counter indication) Count data such as the read and print are displayed. #10 REPORT (Report output) Use it to output reports on various service data. #11 DOWNLOAD Do not use. #12 CLEAR (data initialization mode) Various data are initialized by selecting one of these setting items.
  • Page 134 Chapter 5 Service menu 7 6 5 4 3 2 1 0 #1 SSSW SW01 0 - - - - - 0 0 Error management (Service soft switch SW02 - - - - - - - 0 Memory clear list out put setting setting) SW03 0 0 0 0 - - 0 0...
  • Page 135 Chapter 5 #2 MENU 001: Not used 002: Not used (Menu switch 003: Not used settings) 004: Not used 005: NL equalizer setting 006: DIAL Line monitor settings SERVICEMAN [1] SERVICEMAN [2] 007: 10 (-8 dBm) Transmission level settings (8 to 15) 008: 3429 (baud) V.34 Baud rate...
  • Page 136 Chapter 5 #3 NUMERIC Param. (Numeric parameter settings) Default Range 001: Not used 002: 10 (10 %) (1-99) RTN signal transmission condition (1) 003: 15 (15 times) (2-99) RTN signal transmission condition (2) 004: 12 (12 lines) (1-99) RTN signal transmission condition (3) 005: 4 (4 sec) (0-60)
  • Page 137 Chapter 5 #4A SPECIAL SW01 SW01 to SW30: Not used SW30 001: 001 to 070: Not used 070: #4B NCU 1.TONE/PULSE 2.DIAL TONE (NCU settings) 3.2nd DIAL TONE 4.BUSY TONE 0 5.BUSY TONE 1 6.REORDER TONE 7.MULTI 8.AUTO RX 9.CNG DETECT 10.RKEY 11.PBX DIAL TONE 12.PBX BUSY TONE...
  • Page 138 Chapter 5 #7 PRINTER #1 SSSW (Printer function settings) 7 6 5 4 3 2 1 0 SW01 SW01 to SW04: Not used SW05 1 - - - - - - - Reduction/cassette selection settings SW06 - - - 0 0 - 0 0 Reduction settings SW07 SW07 to SW20:...

  • Page 139: Default Settings

    Chapter 5 #10 REPORT 1.SERVICE & SYSTEM (Service report 2.SERVICE DATA output) 3.SYSTEM DUMP 4.KEY HISTORY REPOR 5.COUNTER REPORT 6.PRINT SPEC REPORT 7.Remote CRG LIST #11 DOWNLOAD Not used (Download) #12 CLEAR TEL & USER DATA Dialing data and user data initialization (Data initialization USER DATA User data initialization...
  • Page 140 Chapter 5 TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK SW15 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000...
  • Page 141 Chapter 5 T-5-6 TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z. #1 SSSW SW01 00010000 00010000 00010000 00010000 00010001 00010000 SW02 00000000 00000000 00000000 00000000 00000000 00000000 SW03 00000000 00000000 00000000 00000000 00000000 00000000 SW04 00000010 00000010 00000000 00000000 00000000 00000000 SW05 00000000 00000000...
  • Page 142 Chapter 5 TYPE NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N.Z. 5500 5500 5500 5500 5500 5500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 T-5-7 HONG TYPE ITALY SPAIN PORTUGAL IRELAND MALAYSIA KONG #1 SSSW SW01 00010000 00010000 00010000 00010000...
  • Page 143 Chapter 5 HONG TYPE ITALY SPAIN PORTUGAL IRELAND MALAYSIA KONG SW47 00000000 00000000 00000000 00000000 00000000 00000000 SW48 00000000 00000000 00000000 00000000 00000000 00000000 SW49 00000000 00000000 00000000 00000000 00000000 00000000 SW50 00000000 00000000 00000000 00000000 00000000 00000000 #2 MENU DIAL DIAL DIAL...
  • Page 144 Chapter 5 TYPE HUNGARY KOREA CHINA GERMAN FRANCE SW29 00000000 00000000 00000000 00000000 00000000 00000000 SW30 00000000 00000000 00000000 00000000 00000000 00000000 SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 01100000 01100000 01100000 01100000 01100000 01100000 SW33 00000000 00000000 00000000 00000000 00000000 00000000...
  • Page 145 Chapter 5 TYPE SINGAPORE CZECH SLOVENIA ASIA POLAND EUROPE2 SW11 00000000 00000000 00000000 00000000 00000000 00000000 SW12 00000010 00000010 00000010 00000010 00000010 00000010 SW13 00000000 00000000 00000000 00000000 00000000 00000000 SW14 00000000 00000010 00000010 00000000 00000010 00000010 SW15 00000000 00000000 00000000 00000000 00000000...
  • Page 146 Chapter 5 TYPE SINGAPORE CZECH SLOVENIA ASIA POLAND EUROPE2 T-5-10 TYPE TAIWAN #1 SSSW SW01 00000000 SW02 00000000 SW03 00000000 SW04 00000000 SW05 00000000 SW06 10001000 SW07 00000000 SW08 00000000 SW09 00000000 SW10 00000000 SW11 00000000 SW12 00000010 SW13 00000000 SW14 00000000 SW15...

  • Page 147: Service Soft Switch Settings (Sssw)

    Chapter 5 TYPE TAIWAN #3 NUMERIC Param. 5500 3500 1300 5.5.3 Service Soft Switch Settings (SSSW) 5.5.3.1 Outline 5.5.3.1.1 Explanation of #1 SSSW 0011-5263 / / FAX-L390 / / / FAX-L380S The items registered and set by each of these switches comprise 8-bit switches. The figure below shows which numbers are assigned to which bits. Each bit has a value of either 0 or 1.

  • Page 148: Sssw-Sw05

    Chapter 5 Function Not used Transmission mode; long distance (1) Transmission mode; long distance (2) or long distance (3) Yes Transmission mode Long distance (3) Long distance (2)* Tonal signal before CED signal transmission Transmitted Not transmitted* 5.5.3.2.2 Details of Bit 0 0011-5266 / / FAX-L390 / / / FAX-L380S When using a machine with V.34 modem mounted to make a reception in the V.17 procedure you can select a level of the TCF judgement criterion.

  • Page 149: Sssw-Sw14

    Chapter 5 T-5-14 Function Not used Not used Not used Number of Digits of Remote Reception ID 3 digit 2 digit* Not used Not used Not used Not used 5.5.3.4.2 Details of Bit 3 0011-5269 / / FAX-L390 / / / FAX-L380S You can select the number of digits of a remote reception ID (2 digits or 3 digits).

  • Page 150: Sssw-Sw26

    Chapter 5 T-5-17 Function Detection of carrier disconnection between the DCS signal and the TCF signal Waiting time for carrier disconnection between the DCS 600 msec 300 msec* signal and the TCF signal Not used Not used Not used Not used Not used Not used 5.5.3.6.2 Details of Bit 0...

  • Page 151: Menu Switch Settings (Menu)

    Chapter 5 Function Caller V.8 protocol late atart Yes* Called party V.8 protocol late start Yes* V.34 reception fallback Prohibited Not prohibited* V.34 transmission fallback Prohibited Not prohibited* Not used Not used 5.5.3.8.2 Details of Bit 0 0011-6891 / / FAX-L390 / / / FAX-L380S Select whether to use the V.8 protocol when calling.

  • Page 152: Counter Indication (Counter)

    Chapter 5 T-5-21 Function Selecting range Default setting Line connection identification time length 0 to 9999 (10ms) 5500 T.30 T1 timer (for reception) 0 to 9999 (10ms) 3500 Maximum time to receive one line of image data 500 to 3000 (10ms) 1300 Menu select screen display time length 1 to 60 sec...
  • Page 153 Chapter 5 11/12/2003 12 : 34 FAX Y TEM DATA L I T 00010000 ----- 00000000 ----- 00000000 ----- 00000000 ----- 00000000 ----- 10001000 ----- 00000000 ----- 00000000 ----- 00000000 ----- 00000000 ----- 00000000 ----- 00000010 ----- 00000000 ----- 00000010 ----- 00000000 -----...
  • Page 154 Chapter 5 T-5-26 [Display example] ##280 ##280 ##281 ##282 errors errors errors Displays error information for the 3 most recent communications 1 LATEST 0755 START TIME 12/11 14 : 11 OTHER PARTY 7 4 8 9 MAKER CODE 1 0 0 0 1 0 0 0 MACHINE CODE 11 0 0 0 11 0 0 0 0 0 0 0 0 0 RCV V .
  • Page 155 Chapter 5 11/12/2003 12 : 34 EY HISTORY REPORT 11/12 15:58:32 SET_ EY 11/12 15:58:29 PREV_ EY 11/12 15:58:28 PREV_ EY 11/12 15:58:28 PREV_ EY 11/12 15:58:28 PREV_ EY 11/12 15:58:27 NEXT_ EY 11/12 15:58:26 NEXT_ EY 11/12 15:58:26 NEXT_ EY 11/12 15:58:25 NEXT_ EY...
  • Page 156 Chapter 5 Changed Data List (System Data List) 11/12/2003 12 : 34 FAX Y TEM DATA L I T 00010011 ----- 00000001 ----- MENU ERVICEMAN [ 1 ] ----- ----- NUMERIC Param. ----- ----- ----- F-5-16 Print spec report This report shows specification of the machine. / 2/2003 2 : 34 FAX TYPE...
  • Page 157 *1 : Indicates four digits of the transaction number *2 : Number sent from the other party or number dialled (lower 20 ddigits) *3 : ID sent from the other party, if the other party is a Canon fax *4 : Communication start date and time (on 24-hourdisplay)

  • Page 158: Report Output Automatically

    Chapter 5 5.5.7.2 Report Output Automatically 0011-5272 / / FAX-L390 / / / FAX-L380S Memory Clear Report If the power is turned off while data remains in memory, the memory clear report is output automatically when the power is again turned on. The items listed on the report are the data deleted by turning off the power.
  • Page 159 Chapter 5 #17 Remote CRG ACTIVATION PRODUCT NUMBER SERIAL NUMBER CUSTOMER NUMBER SERVER PHONE NBR CRITERION REPORT MANUAL TX CLEAR F-5-22 T-5-31 ACTIVATION: Use it to ON/OFF the function PRODUCT NUMBER: Use it to register a product number (10 characters; upper case, lower case; numerals;...

  • Page 160: Test Mode (Test)

    Chapter 5 ADDRESS 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 00000000 00 01 00 01 00 02 00 03 00 04 0C 46 52 4E 2D 30 00000010 33 2D 30 31 2D 46 54 05 00 06 00 07 00 08 04 33 00000020 33 35 33 09 01 04 20 04 00 00 11 FF 21 0A 30 31 00000030...

  • Page 161: Dram Test

    Chapter 5 TEST MODE " " indicates that these items are not used in the field. [1] D-RAM [1] D-RAM [2] D-RAM [3] I-RAM [2] CCD TEST [3] PRINT [0] AMI PT [1] WHT [2] BLK [3] STRPS [4] CHKRS [5] CHKRS2 [6] ENDUR [7] BK/WHT...

  • Page 162: Print Test

    Chapter 5 5.5.11.3 Print Test 5.5.11.3.1 PRINT Test 0011-5284 / / FAX-L390 / / / FAX-L380S The Print Test menu is selected by pressing the numeric button 3 from the test mode menu. In this test, various print patterns are output from the printer. As service print patterns, press the numeric button 2 from the Print Test menu to select "3-2: BLACK" or press the numeric button 6 to select "3-6: ENDURANCE".

  • Page 163: G3 Signal Transmission Test

    Chapter 5 5.5.11.4.3 G3 Signal Transmission Test 0011-5288 / / FAX-L390 / / / FAX-L380S The G3 signal transmission test menu is selected by pressing the numeric button 4 from the MODEM NCU test menu. The G3 signals below are sent from the modem using the modular jack and the speaker. The Speed can be changed with the numeric buttons. T-5-35 Numeric button Speed...

  • Page 164: Aging Test

    Chapter 5 Search button Speed < > 26.4 kbps 24.0 kbps 21.6 kbps 19.2 kbps 16.8 kbps 14.4 kbps 12.0 kbps 9.6 kbps 7.2 kbps 4.8 kbps 2.4 kbps Memo The transmission level for each baud rate and speed follows the service data. 5.5.11.5 Aging Test 5.5.11.5.1 AGING Test 0011-5291...

  • Page 165: Operation Panel Tests

    Chapter 5 6-3 SENSOR [ 1]---[ 4] Pressing the 1 button DS of DES of DOC A4 : Document sensor on/of : Document edge sensor on/of : Not used Pressing the 2 button CT1 on MF of TOP of of OF of CVR of : Cassette recording paper sensor on/of : Manual paper feed sensor on/of : Paper leading edge sensor (Top sensor) on/of...

  • Page 166: Line Signal Reception Test

    Chapter 5 Character Operation button Character Operation button System monitor button FAX button 6-7 OPERATION PANEL Press Start button. HHHHHHHHHHHHHHHHHHHH H pattern displayed. HHHHHHHHHHHHHHHHHHHH Press Start button. All LCD dots displayed. Press Start button. 6-7. OPERATION PANEL All LED lamps light on. LED TEST Press Start button.
  • Page 167 Chapter 6 APPENDIX...

  • Page 169: Outline Of Electrical Components

    Contents Contents 6.1 Outline of Electrical Components..........................6-1 6.1.1 Sensor......................................6-1 6.1.1.1 Arrangement of Sensors and Switches................................6-1 6.1.1.2 Arrangement of Sensors and Switches................................6-1 6.1.2 PCBs ......................................6-2 6.1.2.1 Arrangement of PCBs .....................................6-2 6.1.2.2 Arrangement of PCBs .....................................6-3...
  • Page 171 Chapter 6 6.1 Outline of Electrical Components 6.1.1 Sensor 6.1.1.1 Arrangement of Sensors and Switches 0011-6406 / FAX-L390 F-6-1 [1] Document Sensor Used to detect the presence/absence of a document. [2] Document Edge Sensor Used to detect the lead and rear edges of a document. [3] Cassette Paper Sensor Used to detect the presence/absence of paper in the cassette.
  • Page 172 Chapter 6 F-6-2 [1] Document Sensor Used to detect the presence/absence of a document. [2] Document Edge Sensor Used to detect the lead and rear edges of a document. [3] Cassette Paper Sensor Used to detect the presence/absence of paper in the cassette. [4] Manual Feed Paper Sensor Used to detect the presence/absence of paper in the manual feed section.
  • Page 173 Chapter 6 F-6-3 [1] SCNT Board Used to control the whole of the system. Including the interface function to the telephone line. [2] DCNT Board Used to control the operation of the printer unit. [3] Power Supply Board Used to control the supply of power to various components. [4] High-Voltage Power Supply Board Used to supply high-voltage power to the printer unit.
  • Page 174 Chapter 6 F-6-4 [1] SCNT Board Used to control the whole of the system. Including the interface function to the telephone line. [2] DCNT Board Used to control the operation of the printer unit. [3] Power Supply Board Used to control the supply of power to various components. [4] High-Voltage Power Supply Board Used to supply high-voltage power to the printer unit.
  • Page 175 Jan 19 2006...

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