Page 1 IBM® xSeries 150 User’s Reference...
Page 3 IBM® xSeries 150 User’s Reference...
Page 4 “Appendix B. Product warranties and notices,” on page 143. First Edition (October 2000) © Copyright International Business Machines Corporation 2000. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Page 5: Safety
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information. Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen. Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące Bezpieczeństwa. Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza. © Copyright IBM Corp. 2000...
Page 6 Preden namestite ta izdelek, preberite knjižico Varnostne informacije. Antes de instalar este producto, lea la Información de Seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Installálás el tt olvassa el a Biztonsági el írások kézikönyvét ! IBM® xSeries 150 : User’s Reference...
Page 7 Statement 1 Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
Page 8 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 9 Statement 4 ˜18 kg (37 lbs) ˜32 kg (70.5 lbs) ˜55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 10 IBM® xSeries 150 : User’s Reference...
Page 11: Table Of Contents
Viewing or changing the serial-port assignments 56 What your IBM xSeries 150 offers....3 Serial-port connectors..... . . 56 Reliability, availability, and serviceability features .
Page 12 Industry Canada Class A emission compliance IBM Advanced Appliance Configuration Utility . . . 129 statement ........162 The Advanced Appliance Configuration Utility Agent Australia and New Zealand Class A statement.
Page 13: Chapter 1. Introducing The Ibm Xseries
Your IBM xSeries 150 server comes with a three-year limited warranty and 90-Day IBM Start Up Support. If you have access to the World Wide Web, you can obtain up- to-date information about your xSeries 150 model and other IBM server products at the following World Wide Web address: http://www.ibm.com/pc/us/netfinity/...
Page 14 — Minimum: 0.08 kVA maximum • Standard: One — Maximum: 0.52 kVA • Sound pressure, operating: 45 dBa • Maximum: Three, only with maximum optional power backplane that enables multiple power supplies and hot- swappability IBM® xSeries 150 : User’s Reference...
Page 15: Notices Used In This Book
The memory bus in your server supports up to 4gigabytes (GB) of system memory. The memory controller provides error correcting code (ECC) support for up to four industry standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamic-random access memory (SDRAM) dual inline memory modules (DIMMs). Chapter 1. Introducing the IBM xSeries 150...
Page 16: Reliability, Availability, And Serviceability Features
Error checking and correcting (ECC) memory • Redundant hot-swap power supply option • Redundant Ethernet capabilities (with optional adapter) • Vital Product Data (VPD) on system board, power backplane, SCSI backplane, and each power supply IBM® xSeries 150 : User’s Reference...
Page 17 Diagnostic LEDs on the system board • Customer support center 24 hours per day 7 days a week 1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls. Chapter 1. Introducing the IBM xSeries 150...
Page 18: Server Controls And Indicators
(if installed) Power control button Reset button Hard disk Hard disk Serial drive status drive activity number light (amber) light (green) Power control button: Press this button to manually turn the server on or off. IBM® xSeries 150 : User’s Reference...
Page 19: Operator Information Panel
This green LED lights when the server completes the power-on self-test (POST) without any errors. SCSI hard disk drive in-use light This green LED lights when there is activity on a hard disk drive. Chapter 1. Introducing the IBM xSeries 150...
Page 20 This amber LED lights when a system error occurs. An LED on the diagnostic panel on the system board will also be on to further isolate the error. Refer to the "Problem solving" section of the User’s Reference on the IBM xSeries Documentation CD for detailed information on using the diagnostic panel (light path diagnostics).
Page 21: Chapter 2.Arranging Your Workspace
Your server and monitor produce heat. Your server has one or more fans that pull in fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. © Copyright IBM Corp. 2000...
Page 22: Electrical Outlets And Cable Lengths
Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, refer to the power cord information in this on-line publication. IBM® xSeries 150 : User’s Reference...
Page 23: Chapter 3.Installing Options
Major components of the xSeries 150 server The orange color on components and labels in your server identifies hot-swap components. This means that you can install or remove the component while the system is running, provided that your system is configured to support this function.
Page 24: System Board
The illustrations in the following sections show the components on the system board. System board options connectors The following illustration identifies system-board connectors for user-installable options. Note: The illustrations in this document might differ slightly from your hardware. IBM® xSeries 150 : User’s Reference...
Page 25 PCI slot 5 PCI slot 4 PCI slot 3 PCI slot 2 PCI slot 1 64-bit 64-bit 64-bit 32-bit 32-bit 33 MHz (J44) Battery 33 MHz (J39) 33 MHz (J34) 33 MHz (J32) 33 MHz (J27) DIMM 1 (J23) DIMM 2 (J21) DIMM 3 (J19) DIMM 4 (J18) Microprocessor 2 (U17)
Page 26: System Board Internal Cable Connectors
Diskette (J26) On-Off/Reset Operator information panel (J38) panel (J50) System board external port connectors The following illustration identifies system-board connectors for external devices. Note: The illustrations in this document might differ slightly from your hardware. IBM® xSeries 150 : User’s Reference...
Page 27: System Board Switches And Jumpers
Video/Advanced System Management Processor port (J13) USB ports (J11) Keyboard/mouse port (J6) Ethernet port (J9) Parallel port (J22) Serial ports (J3) System board switches and jumpers The following illustration identifies the switches and jumpers on the system board. Note: The illustrations in this document might differ slightly from your hardware. Chapter 3.
Page 28 Reserved. The default setting is Off. Clock frequency selection. The default setting is Off. When On, sets the host bus speed to 100 MHz. When Off, the host bus speed is 133 MHz. IBM® xSeries 150 : User’s Reference...
Page 29 Table 2. Switches 1-8 Switch Switch number description Power-on override. The default setting is Off (disabled). When On, overrides the power-on switch and forces power-on mode. The system will always boot without the use of the power-on switch. Reserved. Reserved. Reserved.
Page 30: System Board Led Locations
A fan failed or is operating slowly. MEM Memory failure. One or more memory DIMMS have failed. Microprocessor failure. One or both microprocessors have failed. PCI A Error on PCI channel A or system board. IBM® xSeries 150 : User’s Reference...
Page 31: Before You Begin
• Have a small, flat-blade screwdriver available. • For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. System reliability considerations To help ensure proper cooling and system reliability, make sure: • Each of the drive bays has either a drive or a filler panel installed.
Page 32: Working Inside A Server With Power On
When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ Safety information Before installing this product, read the Safety Information book.
Page 33 Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information. Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen. Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące Bezpieczeństwa. Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.
Page 34 Preden namestite ta izdelek, preberite knjižico Varnostne informacije. Antes de instalar este producto, lea la Información de Seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Installálás el tt olvassa el a Biztonsági el írások kézikönyvét ! IBM® xSeries 150 : User’s Reference...
Page 35 Statement 1 Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet.
Page 36 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 37 Statement 4 ˜18 kg (37 lbs) ˜32 kg (70.5 lbs) ˜55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 38: Removing The Cover, Door, And Bezel
Attention: For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components. IBM® xSeries 150 : User’s Reference...
Page 39: Removing The Cover (Rack Model)
Removing the cover (rack model) Notes: 1. To remove or install a hot-swap hard disk drive or hot-swap power supply, it is not necessary to remove the cover. 2. The illustrations in this document might differ slightly from your hardware. Top cover Right-side latch...
Page 40: Removing The Server Door And Bezel (Tower Model)
1. Move the blue bezel-release lever, following the curve of the lever opening. 2. Lift the bezel tabs out of the slots and pull the bezel away from the server front. Store the bezel in a safe place. IBM® xSeries 150 : User’s Reference...
Page 41: Removing The Bezel (Rack Model)
Removing the bezel (rack model) Note: The illustrations in this document might differ slightly from your hardware. Bezel-release lever Bezel To remove the bezel: 1. Move the blue bezel-release lever, following the curve of the lever opening. 2. Lift the bezel tabs out of the slots and pull the bezel away from the server front. Store the bezel in a safe place.
Page 42: Adapter Considerations
PCI bus A is often referred to as bus 0; PCI bus B is often referred to as bus 1. The system scans PCI slots 1 through 5 to assign system resources; then the system starts (boots) the PCI devices in the following order, if you have not IBM® xSeries 150 : User’s Reference...
Page 43: Installing An Adapter
For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ 1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety information”...
Page 44 The illustrations in this document might differ slightly from your hardware. SCSI connector A 11. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 49. IBM® xSeries 150 : User’s Reference...
Page 45: Installing Internal Drives
Tape, including DLT Internal drive bays Internal drives are installed in bays. The bays of the xSeries 150 are in the front of the server, as shown in the following illustrations. Attention: If you are going to install additional drives in the non-hot-swap bays, you must install the power supply backplane option and additional power supplies.
Page 46: Hot-Swap Drives
Your server comes with a preinstalled 3.5-inch, 1.44 MB diskette drive in bay D and a preinstalled IDE CD-ROM drive in bay C. • The xSeries 150 server supports only one diskette drive. • The diskette drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.
Page 47: Preinstallation Steps (All Bays)
For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/ 1. Remove the filler panel from one of the empty hot-swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server.
Page 48: Replacing A Drive In A Hot-Swap Bay
Refer to the information provided with the RAID adapter for further details. Refer to the following illustration of the tower model while you perform the steps in this procedure. Note: The illustrations in this document might differ slightly from your hardware. IBM® xSeries 150 : User’s Reference...
Page 49 Slim filler Filler panel Hard disk drive Drive tray Drive tray handle (in open position) To replace a drive in a hot-swap bay: 1. Before you begin, do the following: • Read the documentation that comes with your drive. • If your server has a RAID adapter installed, review the information provided with the RAID adapter for information about replacing a drive.
Page 50: Installing A Non-Hot-Swap Drive
There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. IBM® xSeries 150 : User’s Reference...
Page 51 Statement 3 5. Touch the static-protective bag containing the drive to any unpainted metal surface on the server; then, remove the drive from the bag and place it on a static- protective surface. 6. Set any jumpers or switches on the drive according to the documentation that comes with the drive.
Page 52: Installing Memory Modules
1. Install additional DIMMs in the order specified in the documentation that comes with your option. (See the following illustration for memory connector locations.) 2. Your xSeries 150 server supports 128MB, 256MB, 512MB, and 1GB DIMMs. Your server supports a minimum of 128MB and a maximum of 4GB of system memory.
Page 53: Installing A Microprocessor
(BIOS). The latest level of BIOS for your server is available through the World Wide Web and the IBM Bulletin Board System (BBS). Refer to “Service support” on page 116 for the appropriate World Wide Web addresses and bulletin-board telephone numbers.
Page 54 Center the VRM over the VRM connector. Make sure that the VRM is oriented and aligned correctly. b. Press the VRM into the connector. Note: If you remove the microprocessor later, remember to install the terminator card in the appropriate microprocessor connector and to remove the VRM. IBM® xSeries 150 : User’s Reference...
Page 55: Installing Or Removing A Power Supply
6. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 49. Installing or removing a power supply Your server comes with one power supply, installed in bay 3. You can replace the power supply backplane with an optional backplane that will enable you to add a second power supply, which gives redundancy and will make the power supplies hot- swappable.
Page 56: Adding A Power Supply
Notes: 1. You do not need to turn off the power to the server to install hot-swap power supplies. 2. The illustrations in this document might differ slightly from your hardware. IBM® xSeries 150 : User’s Reference...
Page 57: Removing A Power Supply
Filler panel Power supply Power supply backplane option Power supply handle (in open position) Cable-restraint bracket To install a hot-swap power supply: 1. Remove the filler panel from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server. Save the filler panel in case you remove the power supply at a later time.
Page 58 Attention: Be careful when you remove the power supply; the power supply might be too hot to handle comfortably. Statement 12 CAUTION: The following label indicates a hot surface nearby. 3. Remove the defective power supply. IBM® xSeries 150 : User’s Reference...
Page 59: Replacing A Fan Assembly
4. Install a replacement power supply. 5. Plug the power cord for the power supply into the power cord connector. 6. Verify that the AC Power light and DC Power light are lit, indicating that the power supply is operating correctly. 7.
Page 60 8. Verify that the FAN LED on the diagnostic panel is not lit. If the FAN LED is lit, reseat the fan. 9. If you have other options to install or remove, do so now; otherwise, go to“Installing the cover” on page 49. IBM® xSeries 150 : User’s Reference...
Page 61: Installing The Cover
Installing the cover If you have a tower model, continue with “Installing the cover (tower)”. If you have a rack model, go to “Installing the cover (rack)” on page 51. Installing the cover (tower) Note: The illustrations in this document might differ slightly from your hardware. Slots Left-side cover To install the server left-side cover:...
Page 62: Installing The Bezel And Front Door
Then, release the flange. 3. Close and lock the server door. Attention: Be sure to maintain a clearance of at least 127mm (5inches) on the front and rear of the server to allow for air circulation. IBM® xSeries 150 : User’s Reference...
Page 63: Installing The Cover (Rack)
Installing the cover (rack) Note: The illustrations in this document might differ slightly from your hardware. Flange Top cover Flange Side latches To install the server top cover: 1. Align the top cover with the top of the server, about 25mm (1inch) from the front of the server;...
Page 64 1. Place the tabs on the left side of the bezel in the slots at the left front of the server. 2. Press the right end of the bezel toward the server until the bezel clicks into place. IBM® xSeries 150 : User’s Reference...
Page 65: Connecting External Options
Connecting external options If you install a SCSI adapter, you can attach a SCSI storage expansion enclosure to your server. Installation procedure To attach an external device: 1. Read “Before you begin” on page 19 and the documentation that comes with your options.
Page 66: Input/Output Ports
5. Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup Utility main menu. Parallel port connector The following table shows the pin-number assignments for the 25-pin, female D-shell parallel-port connector on the rear of your server. IBM® xSeries 150 : User’s Reference...
Page 67: Serial Ports
Table 3. Parallel-port connector pin-number assignments SPP/ECP Signal EPP Signal -STROBE -WRITE Data 0 Data 0 Data 1 Data 1 Data 2 Data 2 Data 3 Data 3 Data 4 Data 4 Data 5 Data 5 Data 6 Data 6 Data 7 Data 7 -ACK...
Page 68: Viewing Or Changing The Serial-Port Assignments
2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration/Setup Utility program. IBM® xSeries 150 : User’s Reference...
Page 69: Usb Cables And Hubs
USB cables and hubs You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach more than two USB devices, you must use a hub to connect the devices. The hub provides multiple connectors for attaching additional external USB devices. USB technology provides up to 12 megabits-per-second (Mbps) speed with a maximum of 127 external devices and a maximum signal distance of five meters (16 ft.) per segment.
Page 70: Auxiliary-Device (Pointing Device) Port
Table 8. Video-port connector pin-number assignments Signal Signal Signal Ground Not connected Green or monochrome Ground DDC SDA Blue Ground Horizontal synchronization (Hsync) Not connected +5 V dc Vertical synchronization (Vsync) IBM® xSeries 150 : User’s Reference...
Page 71: Scsi Ports
SCSI cabling requirements If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, refer to the ANSI SCSI standards.
Page 72 Term power Term power Reserved Reserved Ground Ground +Attention -Attention Ground Ground +Busy -Busy +Acknowledge -Acknowledge +Reset -Reset +Message -Message +Select -Select +Control/Data -Control/Data +Request -Request +Input/Output -Input/Output +Data 8 -Data 8 +Data 9 -Data9 IBM® xSeries 150 : User’s Reference...
Page 73: Ethernet Port
1. The 100BASE-TX Fast Ethernet standard requires that the cabling in the network be Category 5 or higher. 2. If you plan to use the IBM Advanced Appliance Configuration Utility to configure and manage your appliance, be sure to connect the built-in Ethernet connector to the same physical network as your systems management console.
Page 74: Ethernet Port Connector
Configuring for failover: The failover feature currently is supported by Windows NT Server, and IntraNetWare. The setup required for each operating system follows. Windows NT Server : To install the IBM Netfinity 10/100 Fault Tolerant Adapter device drivers: 1. Add the redundant NIC adapter according to the instructions that are provided with the adapter.
Page 75: Advanced System Management Ports
Note: When using the RS-485 function, at least one of the servers in the group that is connected together must have an IBM Netfinity Advanced Systems Management PCI Adapter installed. Cabling the server When you cable the server, be sure to route the power cables and mouse and keyboard cables through the cable-restraint bracket on the rear of the server.
Page 76 Cable-restraint bracket Additionally, for rack models, be sure to route the cables through the cable- management assembly on the rack (see page 65). IBM® xSeries 150 : User’s Reference...
Page 77 Routing cables through cable-management assembly Note: The illustrations in this document might differ slightly from your hardware. Cable straps Chapter 3. Installing Options...
Page 78 IBM® xSeries 150 : User’s Reference...
Page 79: Chapter 4.Solving Problems
“Getting help, service, and information” on page 115 for more information. Note: The IBM xSeries 150 is a preloaded appliance server. Changing the preloaded software configuration in any way, including applying or installing unauthorized service packs or updates to preinstalled software, or installing...
Page 80 For more detailed information about registering and creating a customized profile for your IBM products, visit the following addresses on the Web: — http://www.ibm.com/pc/register — http://www.ibm.com/pc/support IBM® xSeries 150 : User’s Reference...
Page 81: Server Support
Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
Page 82: Post
Basic Input/Output System (BIOS) cannot display the error message. Replace the failing memory module. Repeating short beeps The system board might contain a failing component, your keyboard might be defective, or a key on the keyboard might be stuck. Ensure that: IBM® xSeries 150 : User’s Reference...
Page 83 1. Nothing is resting on the keyboard and pressing a key. 2. No key is stuck. 3. The keyboard cable is connected correctly to the keyboard and to the correct connector on the server. Running the diagnostic tests can isolate the server component that failed, but you must have your system serviced.
Page 84: Post Beep Codes
Comparison of CMOS memory size against actual has failed. 2-3-1 3-3-2 Screen initialization has failed. I2C bus has failed. Turn off the server and then restart the server. If the problem persists, call for service. IBM® xSeries 150 : User’s Reference...
Page 85: Post Error Messages
Table 11. POST beep codes 1-2-4 RAM refresh verification has failed. Reseat the memory 1-3-1 First 64 Kb RAM test has failed. modules or install a memory 1-3-2 First 64 Kb RAM parity test has failed. module. If the 3-3-1 A memory size mismatch has occurred.
Page 86 Set the correct date and time. If the date and time are set correctly and saved, but the 163 error message reappears, call for service. You can use the server until the system is serviced, but any application programs that use the date and time will be affected. IBM® xSeries 150 : User’s Reference...
Page 87 Table 12. POST error messages POST message Description A change in the memory configuration occurred. This message might appear after you add or remove memory. Note: The server can be used with decreased memory capacity. Action: 1. If POST error message 289 also occurred, follow the instructions for that error message first.
Page 88 Also verify that the memory is installed and seated correctly. Start the Configuration/Setup Utility program and select Memory Settings from the Advanced Setup menu to enable the DIMM. 2. If the problem remains, replace the failing DIMM. If the problem persists, call for service. IBM® xSeries 150 : User’s Reference...
Page 89 Table 12. POST error messages POST message Description 301 303 An error occurred during the keyboard and keyboard controller test. These error messages also might be accompanied by continuous beeping. Action: Ensure that: 1. Nothing is resting on the keyboard and pressing a key. 2.
Page 90 2. If all interrupts are being used by other adapters, you might need to remove an adapter to make an interrupt available to the PCI adapter, or force other adapters to share an interrupt. IBM® xSeries 150 : User’s Reference...
Page 91 Table 12. POST error messages POST message Description 1962 No valid startup devices were found. The system cannot find the startup drive or operating system. Action: Be sure that the drive you want to start from is in the startup sequence. 1.
Page 92 1. Make sure that the memory address for all other adapters are set correctly in the Configuration/Setup Utility program. If the memory resource settings are not correct, change the settings. 2. If the memory resource settings are correct, the PCI adapter might be defective. Call for service. IBM® xSeries 150 : User’s Reference...
Page 93 Table 12. POST error messages POST message Description 00180400 A PCI adapter has requested a memory address that is not available. Action: If all memory addresses are being used, you might need to remove an adapter to make memory address space available to the PCI adapter. Disabling the adapter BIOS on the adapter might correct the error.
Page 94: Event/Error Logs
The following table lists actions to take if you receive a SCSI error message. Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. You will get these messages only when running the SCSISelect Utility. IBM® xSeries 150 : User’s Reference...
Page 95: Diagnostic Programs And Error Messages
Table 13. SCSI messages SCSI Messages Description One or more of the following might be causing the problem. • A failing SCSI device (adapter, drive, controller) • An improper SCSI configuration • Duplicate SCSI IDs in the same SCSI chain •...
Page 96: Text Messages
To run the diagnostic programs, you must start the server with the highest level password that is set. That is, if an administrator password is set, you must enter the administrator password, not the power-on password, to run the diagnostic programs. IBM® xSeries 150 : User’s Reference...
Page 97: Viewing The Test Log
2. When the message F2 for Diagnostics appears, press F2. 3. Type in the appropriate password; then, press Enter. 4. Select either Extended or Basic from the top of the screen. 5. When the Diagnostic Programs screen appears, select the test you want to run from the list that appears;...
Page 98: Diagnostic Error Message Tables
(where n is the slot number of the failing adapter) If the problem persists, call for service. SCSI controller on system board failed Call for service. register/counter/power test IBM® xSeries 150 : User’s Reference...
Page 99 Function Result Text message Action ServeRAID Aborted Test setup error: No ServeRAID adapter found on Make sure the system board or PCI bus ServeRAID adapter is properly installed. If the problem remains, replace the ServeRAID adapter. If the problem persists, call for service. Failed Adapter in slot n;...
Page 100 If the problem persists, call for service. Processor in socket id xyz is defective Replace the microprocessor. (where xyz identifies the microprocessor that is causing the error message) If the problem persists, call for service. IBM® xSeries 150 : User’s Reference...
Page 101 Function Result Text message Action Microprocessor Failed Test setup error: Application microprocessor not 1. Verify that the (continued) installed or BIOS setup problem Application microprocessor is installed and seated correctly. 2. Check the system error log for related error messages. 3.
Page 102 If your server does not have the latest level Test setup error: Corrupt DMI BIOS, information in BIOS installed, update BIOS is not as expected the BIOS to the latest level. If the problem persists, call for service. IBM® xSeries 150 : User’s Reference...
Page 103 Function Result Text message Action System cache Aborted Test setup error: BIOS cannot access VPD information If your server does not have the latest level Test setup error: Corrupt DMI BIOS. Information in BIOS installed, update BIOS is not as expected the BIOS to the latest level and run the diagnostic program...
Page 104 Mouse Failed On system board pointing deice test failed. Replace the pointing device. If the problem persists, call for service. Video monitor Any message Refer to the information that came with the monitor. IBM® xSeries 150 : User’s Reference...
Page 105 Function Result Text message Action Ethernet Failed In PCI slot n Replace the Ethernet adapter in slot n. If the (where n is the PCI slot number in which the failing problem persists, call for Ethernet adapter is installed) service. On system board Call for service.
Page 106: Recovering Bios
The Recovery Boot screen will appear. A progress report, Loading data from diskette %, is displayed. When programming is underway, a further progress report, Programming block , is displayed. When the procedure n of 7 yy% IBM® xSeries 150 : User’s Reference...
Page 107: Identifying Problems Using Status Leds
complete, the message Recovery complete, remove the diskette and return boot block switch to the off position before rebooting is displayed. 6. Remove the flash diskette from the diskette drive. 7. Turn the server off. 8. Remove the jumper on the boot-block jumper block or move it to pins 1 and 2 to return to normal startup mode.
Page 108: Diagnostics Panel
If the problem persists, have the system serviced. Diagnostics panel The following illustration shows the LEDs on the diagnostics panel on the system board. See “Light path diagnostics table” on page 97 for information on identifying problems using these LEDs. IBM® xSeries 150 : User’s Reference...
Page 109: Light Path Diagnostics Table
OVER TEMP PCI A PCI B DASD1 DASD2 Light path diagnostics table The System Error LED on the operator information panel is lit when certain system errors occur. If the System Error LED on your server is lit, use the following table to help determine the cause of the error and the action you should take.
Page 110 PCI bus A (PCI slots 1 and 2) and restarting the server after each adapter is removed. If the problem persists, have the system serviced. IBM® xSeries 150 : User’s Reference...
Page 111: Troubleshooting Charts
Table 15. Light path diagnostics Lit LED on diagnostics panel Cause Action PCI B An error occurred on PCI bus B. An adapter in 1. Check the error log for additional PCI slot 3, 4, or 5 caused the error, or the system information.
Page 112 3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server. For more information, see your SCSI and expansion enclosure documentation. General problems Call for service. Problems such as broken cover locks or indicator lights not working. IBM® xSeries 150 : User’s Reference...
Page 113 If the problem remains, call for service. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and Testing the monitor.
Page 114 1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors.
Page 115 2. The printer signal cable is connected to the correct serial or parallel port on the server. Note: Non-IBM printer cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating system or application program.
Page 116 If you received any error messages when using the software program, refer to the information that comes with the software for a description of the messages and solutions to the problem. If the items above are correct and the problem remains, contact your place of purchase. IBM® xSeries 150 : User’s Reference...
Page 117: Troubleshooting The Ethernet Controller
Table 16. Troubleshooting charts Device Suggested action Universal Serial Bus (USB) Verify that: port problems 1. You are not trying to use a USB device during POST if you have a standard (non- USB) keyboard attached to the keyboard port. A USB device does not work.
Page 118: Ethernet Controller Troubleshooting Chart
Check the following: • Make sure that you are using Category 5 cabling when operating the server at 100 Mbps. • Make sure that the cables do not run close to noise-inducing sources like fluorescent lights. IBM® xSeries 150 : User’s Reference...
Page 119: Ethernet Controller Messages
Table 17. Ethernet troubleshooting chart Ethernet controller problem Suggested Action The Ethernet controller Check the following: stopped working when • Make sure that the cable is connected to the Ethernet controller. another adapter was added • Make sure that your PCI system BIOS is current. to the server.
Page 120 Explanation: You tried to load another instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, call for service.
Page 121: Driver Messages
Table 18. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW-NW-091 The hardware configuration conflicts. Explanation: You tried to load a new frame type for the existing controller. The hardware assumptions made in doing so are incorrect. This error can also occur if you try to specify a mode (such as, redundancy) that conflicts with another specified mode.
Page 122 Slot/Device Information selection of the Advanced Setup menu in the Configuration/Setup Utility program. PCNTND-25 PCI scan specified, PCI bus not found! Explanation: The driver cannot locate the PCI bus. Action: Run the diagnostic programs. IBM® xSeries 150 : User’s Reference...
Page 123: Ndis 4.0 (Windows Nt) Driver Messages
Table 19. NDIS 2.01 (OS/2) driver messages for the Ethernet controller PCNTND-29 WARNING: DMA number is not necessary for PCI device. Explanation: The Ethernet controller does not require a DMA setting.Action: Remove the DMA setting in the PROTOCOL.INI file. PCNTND-33 PCNET device with specified IOBASE is already in use. Explanation: The specified I/O address number is already in use by another Ethernet controller or device.
Page 124 Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
Page 125: Replacing The Battery
Ethernet controller Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 126 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 127: Getting Help, Service, And Information
Getting help, service, and information If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and download device drivers and updates.
Page 128: Service Support
Services available and telephone numbers listed are subject to change without notice. Service support With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware...
Page 129: Before You Call For Service
Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM's warranty terms. Before you call for service Many computer problems can be solved without outside assistance, by using the online help or by looking in the online or printed documentation that comes with your computer or software.
Page 130: Using Electronic Support Services
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine.
Page 131: Getting Help By Telephone
Arranging for service (on-site or carry-in) • Arranging for overnight shipment of customer-replaceable parts In addition, if you purchased an IBM PC Server or IBM Netfinity Server, you are eligible for IBM Start Up Support for 90 days after installation. This service provides assistance for: •...
Page 132: Getting Help Around The World
Enhanced PC support line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the Supported Products list.
Page 133: 900-Number Operating System And Hardware
Network and server support line Network and Server Support is available for simple or complex networks made up of IBM servers and workstations using major network operating systems. In addition, many popular non-IBM adapters and network interface cards are supported.
Page 134: Ordering Publications
In all other countries, contact your IBM reseller or IBM marketing representative. Ordering publications Additional publications are available for purchase from IBM. For a list of publications available in your country: • In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
Page 135: Chapter 5.Using The Recovery And Supplementary Cds
Recovery CD. Important The Recovery Enablement Diskette enables the xSeries 150 to start from the CD- ROM drive. You will not be able to restore the preload image from the Recovery CD without first restarting the server using the Recovery Enablement Diskette.
Page 136: Using The Supplementary Cd
Client) to connect to or configure your xSeries 150. Do not connect to or configure the xSeries 150 for at least 15 minutes after system restart. This notice applies only to the first time the xSeries 150 is started after using the Recovery Note: Logical Disk 0 will be configured to a 2GB NTFS boot partition.
Page 137 Directory Contents Name Services for SFU 2.0 installation files. If you add features that are not preloaded, you will UNIX 2.0 be prompted for this CD. Terminal The stand-alone Win32 Terminal Services Client application. The NAS Services appliance supports web-based terminal services, so this is an optional Client installation.
Page 138 IBM® xSeries 150 : User’s Reference...
Page 139: Chapter 6.Appliance Configuration Programs
Universal Manageability Services (UM Services) is a suite of graphical user interfaces (GUIs) that enhances the local or remote administration, monitoring, and maintenance of IBM systems. UM Services is a lightweight client that resides on each managed computer system. With UM Services, a client-system user or remote systems...
Page 140: System Requirements
Before you can use UM Services, you must configure the network settings (such as IP address, subnet mask, and so forth) on your xSeries appliance server. You can use IBM Advanced Appliance Configuration Utility or Windows Terminal Services Client to...
Page 141: Ibm Advanced Appliance Configuration Utility
Internet Explorer before you proceed. 3. You are now connected to the appliance via UMS. Complete documentation on how to use UM Services is included on the IBM xSeries 150 Documentation CD. In additional to the standard UM Services functionality, your xSeries applaince includes additional functionality, available from the Applainces tab in the UM Services console.
Page 142: The Advanced Appliance Configuration Utility Agent
Advanced Appliance Configuration Utility agent. • Use a simple, GUI-based application to configure the appliance servers network settings. Use the Advanced Appliance Configuration Utility to assign IP addresses, DNS and gateway server addresses, subnet masks, hostnames, and more. IBM® xSeries 150 : User’s Reference...
Page 143: Discovering Xseries Appliances
• Automatically group discovered appliances into function-specific Families. Appliances are added to a Family based on the appliance type. Appliances running different operating systems, but which perform the same function, appear in the same Family. • Start UM Services web-based systems management console. Launch UM Services on your appliance servers and perform advanced systems management tasks on a selected appliance server with a single mouse click.
Page 144: Using Families And Groups In The Tree View
Appliance Configuration Utility for which no appropriate family exists will appear in the Orphaned Externally Configured Appliances group. The Tree View Panel contains the following items: • All Appliances Every discovered appliance is listed in the tree view under All Appliances. IBM® xSeries 150 : User’s Reference...
Page 145 • Families The Families group in the Tree View Pane shows all Families that have been defined, with appliance servers that have already been assigned to each Family nested beneath the Family name in the tree view. Families are defined by appliance purpose so all appliances that appear in a given family are of the same type.
Page 146 Family. Type the desired prefix in the Host Name Prefix field. 6. Click OK to save this Family. IBM® xSeries 150 : User’s Reference...
Page 147: Launching Um Services
UM Services on the appliance. For more information on UM Services, see the following web site: http://www.pc.ibm.com/ww/software/applications/ums/library.html Chapter 6. Appliance Configuration Programs...
Page 148: Terminal Services Client
3. Log on to the UM Services console. Refer to step 2 on page 129 for proper login instruction. For more information on using UM Services to manage your appliances, see the Universal Manageability Services User’s Guide, included on your IBM xSeries 150 Documentation CD. Terminal Services Client...
Page 149 To complete the client installation, add to the appliance any Web content or applications required by your site. • Refer to the Web page mentioned above, the IBM xSeries 150 Documentation CD and the following Web site for assistance in using preinstalled software: http:\\www.ibm.com\pc\netfinity After the web page loads, click Solutions.
Page 150 IBM® xSeries 150 : User’s Reference...
Page 151: Appendix A. Rack Installation Instructions
Release-latch-bracket Release-latch-bracket assembly assembly Hinge bracket Front Right Front Left Rear Right ® P/N 09N8206 Printed in the U.S.A. Front of Template Rear of Template NOTE TO PRINTER: Final Size 5" X 9” Colors: Black © Copyright IBM Corp. 2000...
Page 152: Rack Mounting Instructions
IBM® xSeries 150 : User’s Reference...
Page 153 Use the pins on the slide rail to align the Use the M6 screws to attach the hinge bracket slide rail to the rack. Use the M6 screws to to the rear of the rack. Then, use the hinge bolt the slide rail to the rack (left front of rack to attach the cable-management shown here).
Page 154 Refer to your server documentation to complete the installation. ® P/N 19K0804 Store these instructions in the binder that comes with your server. Printed in the U.S.A. IBM® xSeries 150 : User’s Reference...
Page 155: Appendix B. Product Warranties And Notices
1.The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
Page 156 Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
Page 157 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Page 158: Ibm Statement Of Warranty Worldwide Except
IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
Page 159 The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
Page 160 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Page 161: Part 2 - Worldwide Country-Unique Terms
Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
Page 162 EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
Page 163 The minimum warranty period for Machines is six months. In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
Page 164 The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
Page 165: Powered Operating System
Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages. NORTH AMERICA CANADA: Warranty Service: The following is added to this section: To obtain warranty service from IBM, call 1-800-565-3344.
Page 166 Product you will be given a one-time option to select a language version. Upon selection, the language version selected by you will be set up on the xSeries 150, and the language version(s) not selected by you will be automatically and permanently deleted from the hard disk of the xSeries 150.
Page 167 3. TRANSFER— Transfer to Third Parties. You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the xSeries 150, provided you retain no copies, you transfer all of the Product (including all...
Page 168: End-User License Agreement: Microsoft Windows Services For Netware Version 5.0
15. Questions? Should you have any questions concerning this EULA, or if you desire to contact Manufacturer for any other reason, please refer to the address provided in the documentation for the xSeries 150. FOR THE LIMITED WARRANTIES AND SPECIAL PROVISIONS PERTAINING...
Page 169 a. Installation -- Server Software. The Product contains "Server Software" which provides services or functionality on the COMPUTER, which is used only as a network attached storage server. You may install, use, access, display and run one (1) of copy of the Server Software only on the COMPUTER.
Page 170 COMPUTER. FOR THE LIMITED WARRANTIES AND SPECIAL PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION, PLEASE REFER TO THE WARRANTIES INCLUDED BELOW OR PROVIDED WITH THE SOFTWARE PRODUCT PRINTED MATERIALS. IBM® xSeries 150 : User’s Reference...
Page 171: Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
Page 172: Year 2000 Readiness And Instructions
This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000. IBM software that comes with this product is Year 2000 Ready. However, software from other companies might come with this IBM PC product.
Page 173: Important Notes
IBM. Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 174: Industry Canada Class A Emission Compliance
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 175: Taiwan Electrical Emission Statement
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 176 Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela IBM® xSeries 150 : User’s Reference...
Page 177: Index
Class A notice specifications Class A notice United States FCC Class A notice environment air temperature humidity expansion bays operator information panel location type video controller expansion slots disabling specifications voltage regulator module adapters installing © Copyright IBM Corp. 2000...
Page 178 VRM See voltage regulator module year 2000 readiness and instructions IBM® xSeries 150 User’s Reference...
Page 180 IBM@ Part Number: 25P2532 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. 25P2532 0425P2532...

IBM xSeries 150 User Reference Manual

Safety

Chapter 1. Introducing the IBM Xseries

Chapter 2.Arranging Your Workspace

Chapter 3.Installing Options

Chapter 4.Solving Problems

Chapter 5.Using The Recovery and Supplementary Cds

Chapter 6.Appliance Configuration Programs

Appendix A. Rack Installation Instructions

Appendix B. Product Warranties and Notices

Index

Quick Links

Troubleshooting

Related Manuals for IBM xSeries 150

Summary of Contents for IBM xSeries 150

Table of Contents