Contents Epson SureColor F7200 User's Guide ....................... 7 Introduction to Your Printer........................8 Notations Used in the Documentation ....................8 Printer Part Locations........................... 8 Product Parts - Top and Sides......................9 Product Parts - Inside ........................12 Product Parts - Back........................13 Control Panel Parts ........................
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Take Up with the Printable-Side-Out ..................... 59 Removing Media from the Auto Take-up Reel ................64 Using the Control Panel Menus........................ 69 Accessing the Printer's Menus ......................69 Media Setup Menu Settings ....................... 69 Printer Setup Menu Settings ......................74 Maintenance Menu Settings.......................
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Moving or Transporting the Product ..................... 133 Prepare to Move the Product......................133 Removing the Media Guide Bar ....................... 134 Setting Up the Product After Moving ....................138 Attaching the Media Guide Bar......................139 Solving Problems ............................ 144 Product Status Messages ........................ 144 Solving Printer Problems........................
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Technical Specifications ........................191 Windows System Requirements ...................... 191 Printing Specifications ........................192 Electrical Specifications ........................192 Environmental Specifications ......................193 Dimension Specifications ......................... 193 Interface Specifications ........................193 Ink Pack Specifications ........................194 Media Specifications ........................194 Safety and Approvals Specifications ....................195 Notices ..............................
Introduction to Your Printer Refer to these sections to learn more about your printer and this manual. Notations Used in the Documentation Printer Part Locations Consumables and Replacement Parts Printer Usage Guidelines Notations Used in the Documentation Follow the guidelines in these notations as you read your documentation: •...
Product Parts - Top and Sides Maintenance cover (left) After heater Media guide bar Handle Roll core holder Roll core holder locking screw Roll support Adjustment screw Auto switch Manual switch...
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Casters Airflow vents Waste ink bottle holder Stand fixing screw Waste ink bottle Ink splash guard Waste ink tube Ink tank Slider (chip holder) Stirring stick Lock lever Chip unit check lamp AC inlet #1/AC inlet #2 LAN port USB port Maintenance cover (right) Media loading lever Alert lamp...
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Slider (Chip Holder) Parts Slider Ink inlet cover Chip unit LAN Port Parts...
Suction caps Anti-drying caps Wiper Parent topic: Printer Part Locations Product Parts - Back Drive switch Roll holder Roll holder fixing screw Lift lever Loading guide Roll support...
Handle Parent topic: Printer Part Locations Control Panel Parts power button power light media setup button LCD screen...
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The Menu button back button The left and right arrow buttons The up and down media feed buttons The OK button The heat/dry menu button maintenance button pause/cancel button media feed button LCD Screen Display Status messages Heater temperature status : Heater is the selected temperature : Heater has not yet reached the selected temperature Feed adjustment information, if you have entered a value during printing...
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Media information Displays, from left to right, the selected media (0 indicates RIP settings are in use), platen gap, media width, and remaining media. : Platen gap is 1.5 : Platen gap is 2.0 : Platen gap is 2.5 Chip unit status The chip unit status (1) changes from normal (left) to warning or error status (right) if necessary.
To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Caution: Using ink from an non-genuine ink pack may result in a malfunction. Epson shall not be held responsible for any damages or problems with the product that may occur when using non-genuine ink packs.
Replacement part Part number Waste ink bottle T724000 Media holding plate C890891 Parent topic: Introduction to Your Printer Printer Usage Guidelines Follow the guidelines in these sections as you use your printer, consumables, and print media. Using Your Printer Handling Ink Packs and Ink Tanks Handling Media Storing Your Printer Parent topic:...
• Do not place items on an ink tank or subject the ink tanks to strong impacts or the tank may detach. If an ink tank comes off, contact Epson support. • Store ink packs at room temperature, out of direct sunlight.
• If you will not use the printer for more than two weeks, maintenance must be performed by a service engineer before and after this period. Contact Epson support. • Even if the printer is not turned on, ink that has accumulated in the waste ink tube may leak out. Make sure the waste ink bottle is installed even when the printer is not on.
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• Store the printer on a level surface; do not store it on angle, on its end, or upside down. Parent topic: Printer Usage Guidelines Related references Where to Get Help Related tasks Cutting Media...
Media Handling See these sections to load and handle media on your product. Media Handling Precautions Loading Media Viewing and Changing Media Settings Saving Sets of Media Settings Printable Area and Media Size Checking Printing the Amount of Media Remaining Aligning the Print Head Adjusting the Media Feed Adjusting Heating and Drying During Printing...
• Do not place unwrapped media directly on the floor or press it against your clothing to avoid damaging the media surface. • Place unused media is its original packaging for storage. • Do not load media if the edges are uneven on the roll; this could cause feeding problems. Rewind the media on the roll or use a different roll.
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2. Open the front cover, grasp the tabs on the media holding plates, and slide them out of the way. Note: Move the media holding plates as shown, or your media may be damaged or not load into the printer. 3.
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Note: If the right holder handle shaft is not visible, rotate the handle forward until it stops or the media cannot load properly. 4. Note which way the printable side of the media is rolled: Printable side out Printable side in...
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5. Place your media on the roll supports temporarily and align the left edge of the media with the position for that media on the label beneath the roll. Note: If the label is missing the loading position you need, mark it on the label. Be sure to select the correct roll type setting on the product control panel.
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6. On the left side of the product, raise the lift lever to lift the media into position. Then firmly push the roll holder onto the roll core. Note: If your roll is too small to lift into place with the lift lever, lift it onto the roll holders by hand. 7.
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8. On the right side of the product, raise the lift lever to lift the media into position. Then firmly push the roll holder onto the roll core. 9. Push the center of the roll holder twice to securely insert it into the roll core. Note: Make sure the roll holder is fully inserted into the roll core or media may not feed correctly and slip during printing, or cause banding in your printouts.
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10. Tighten the roll holder fixing screw until it no longer turns. Note: Make sure the fixing screw is fully secured or the roll holder may move during printing, causing banding in your printouts. 11. Rotate the handle shown here until part A is hidden from view, then stop turning the handle.
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Caution: Once part A is hidden, do not turn the handle further or you may damage the roll holder. If part A remains visible after turning the handle fully, rewind the handle, loosen the fixing screw, and reload the right side of the roll on the product. 12.
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Note: If the media is heavy and difficult to unroll, move the drive switch on the left roll holder to the position that matches the printable side of your media to feed it automatically. 15. Insert the media past the pressure roller, lower the media loading lever, and confirm that the left edge of the media passes over some portion of the square on the loading guide label as shown here.
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16. On the front of the product, open the front cover. 17. Hold the media in the center and raise the media loading lever. 18. Pull the media straight forward to the leading edge of the after heater.
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19. Close the front cover. 20. Press the up or down arrow button on the control panel to rewind the leading edge of the media to the edge of the front cover. Then make sure the media is fed straight and taut. •...
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21. Open the front cover. 22. Lower the media loading lever to hold the media in place.
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23. If you have sliding media holding plates, grasp the tabs on the media holding plates and slide them to the edges of the media. Adjust the media holding plates so the round holes shown here are centered over the edges of the media. Caution: If your media is more than 0.02 inch (0.4 mm) thick, leave the media holding plates on the sides of the product or they could damage the print head.
24. Close the front cover. 25. Select your media settings on the control panel. Parent topic: Media Handling Related references Media Handling Precautions Related tasks Viewing and Changing Media Settings Viewing and Changing Media Settings After you load media in your product, you see a screen like this on your product control panel which lets you view or change your media settings:...
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The media settings include the options selected and stored for each media bank or RIP setting you created. 1. Do one of the following: • If the displayed media settings are correct for the media you loaded, press the up or down arrow button to select Keep Settings Above and press the OK button.
Saving Sets of Media Settings You can store sets of media settings for each type of media you use. This lets you quickly select all the necessary settings whenever you print on that media type. The media settings include the options selected and stored for each media bank or RIP setting you created.
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• When the Media Size Check setting is turned off, your product uses the longest scale on the after heater label shown here as the standard position for the right edge of the media. The left edge of the media is determined to be 64 inches (1626 mm) from the standard position for the right edge, no matter the width of the loaded media.
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Top margin You can configure this margin in the RIP software to 0.2 inch (5 mm) and above; if you set it below 0.2 inch (5 mm), it is changed to 0.2 inch (5 mm) to maintain feeding accuracy. The margin differs based on how far the media was pulled during loading.
Printing the Amount of Media Remaining After you print, you can print the amount of media remaining on the leading edge of the remaining roll. This lets you enter the number the next time you load the media for the most accurate accounting of the media remaining on each roll Note: You must have turned on the Remaining Setup setting on the product control panel to calculate the amount of media remaining.
• If you are printing unidirectionally on your media, select the Manual(Uni-D) setting. Your product prints an alignment test pattern and automatically feeds the media to viewing position. Note: If you want to cut the media to better view the pattern, press the up arrow button to move the media past the cutter groove.
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Adjust the feed using the same media type and print conditions you use for printing. For example, if you are using the auto take-up reel, you should use it during feed adjustment. You may need to adjust the feed again if you load media of a different width, change the feeding or take-up tension, or adjust the suction.
8. Measure the distance between the + symbols in each test pattern. 9. On the product control panel, press the left or right arrow button to select the distance between the + symbols for pattern 1 and press the OK button. Repeat this step for pattern #2 if necessary. After you select the final test pattern number, the control panel returns to its ready status.
• If white bands or pale stripes appear, press the down arrow button to decrease the feed amount. 3. Check the results in your printout and do one of the following: • If further adjustment is necessary, repeat the last step. •...
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2. Check that the trailing edge of the printout is fed beyond the cutting groove on the product, then open the front cover. Note: If you printed the amount of media remaining onto your media, press the up arrow button to rewind the media as necessary to keep this information with the unprinted roll.
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4. Use your cutting tool to cut the media along the cutting groove. 5. Do one of the following: • If you are not using the auto take-up reel, reverse the media loading steps to remove the media from the product. •...
• Move the switch to the position for printable-side-in media. 7. Remove the take-up roll from the product. Parent topic: Media Handling Using the Auto Take-up Reel See these sections to use the auto take-up reel with your product. About the Auto Take-up Reel Attaching the Take-up Roll Core to the Auto Take-up Reel Take Up with the Printable-Side-In Take Up with the Printable-Side-Out...
Parent topic: Media Handling About the Auto Take-up Reel The auto take-up reel automatically rolls up printed media as you print. You can use the auto take-up reel for media with the printable side in (on the left) or printable side out (on the right).
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1. Move the Auto switch to the off position.
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2. Press and hold the down arrow button until the edge of the loaded media reaches the roll core holder. Note: Always use the down arrow button to feed loaded media or the media may twist during take- 3. Loosen the roll core holder locking screws and adjust the roll core holders wider than your media. Then center the roll supports between the roll core holders.
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Note: If the left roll core holder handle shaft is not visible, rotate the handle as shown here until it stops or the roll core cannot take up media properly. 4. Align the right roll core holder with the right edge of the media and tighten the locking screw. 5.
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6. Insert the left side of the roll core onto the left roll core holder. 7. Push the center of the roll core holder twice to securely insert it into the roll core. 8. Confirm that the roll core and the edges of the media are aligned. If they are misaligned, loosen the right roll core holder locking screw and repeat these steps to attach the roll core again.
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9. Tighten the left roll core holder locking screw to secure the roll core holder in place. 10. Rotate the handle shown here until part A is hidden from view, then stop turning the handle.
Caution: Once part A is hidden, do not turn the handle further or you may damage the roll core holder. If part A remains visible after turning the handle fully, rewind the handle, loosen the fixing screw, and reload the roll core on the auto take-up reel. Parent topic: Using the Auto Take-up Reel Take Up with the Printable-Side-In...
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2. Confirm that the Auto switch is set to the off position, then set the Manual switch to the position to wind the media around the roll core.
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3. Make sure the media is taut and loads evenly on both sides. Note: If the media is looser on one side than the other, the media cannot be taken up correctly. Repeat these steps to reload the media on the auto take-up reel.
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4. Confirm that the tension is even by lightly tapping the media on both sides as shown here. 5. Also confirm that the edges of the media are aligned with the media already taken up on the roll core. Note: If the edges are not aligned, reverse these steps to remove the media, and repeat these steps to reload it on the auto take-up reel.
6. Move the Auto switch to the position. Parent topic: Using the Auto Take-up Reel Take Up with the Printable-Side-Out After attaching the roll core on the auto take-up reel, follow these steps to take up media with the printable side out. 1.
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the media straight forward before attaching the tape. Then pull the media to each side as you attach the tape on each side. Note: Make sure the media lays flat across the roll core without any gaps. If necessary, add more tape or reattach the tape so the media is taken up correctly.
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3. Confirm that the Auto switch is set to the off position, then set the Manual switch to the position to wind the media around the roll core.
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4. Make sure the media is taut and loads evenly on both sides. Note: If the media is looser on one side than the other, the media cannot be taken up correctly. Repeat these steps to reload the media on the auto take-up reel.
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5. Confirm that the tension is even by lightly tapping the media on both sides as shown here. 6. Also confirm that the edges of the media are aligned with the media already taken up on the roll core.
Note: If the edges are not aligned, reverse these steps to remove the media, and repeat these steps to reload it on the auto take-up reel. 7. Move the Auto switch to the position. Parent topic: Using the Auto Take-up Reel Removing Media from the Auto Take-up Reel After printing on media loaded on auto take-up reel, follow these steps to remove it.
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1. Move the Auto switch to the off position. 2. Cut the media and roll the cut end onto the auto take-up reel.
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3. On the left side of the roll core holder on the auto take-up reel, rotate the handle as shown here. 4. While supporting the left side of the media roll, loosen the left roll core holder locking screw and remove the roll core holder from the roll.
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5. Lower the media roll onto the roll support. 6. While supporting the right side of the media roll, loosen the right roll core holder locking screw and remove the roll core holder from the roll.
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7. Lower the media roll onto the roll support. Parent topic: Using the Auto Take-up Reel...
Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Media Setup Menu Settings Printer Setup Menu Settings Maintenance Menu Settings Printer Status Menu Settings Network Setup Menu Settings Preference Menu Settings Reset All Settings Menu Accessing the Printer's Menus...
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Caution: Follow the instructions in the topic links below the table to use these menu settings correctly. Setting Options Description Media Remaining Remaining Setup Displays and records the amount of media remaining on a roll. Length Enter the total roll length, from 3 to 3280 ft (1.0 to 999.5 m).
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Options Description Head Alignment Select one of the following when print results are grainy or out of focus: Manual(Bi-D): when printing in both directions. Manual(Uni-D): if the previous setting does not improve the results. Heating & Drying Set any of the following: Heater Temperature: from 86 to 131 °F (30 to 55 °C).
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Options Description Feeding Tension Select Auto for most media. When you select Manual, you can set a value from 0 to 40. If media creases, set the value higher than Lv28. If banding appears, set the value lower than Lv28. When Media Size Check is off, select Manual and set the value based on the media width.
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Options Description Tension Measurement Selects how often tension is measured and automatically adjusted: Periodically: recommended for most media Every page: provides more precise tensioning (but slower printing) Feeding Tension Select Auto for most media. When you select Manual, you can set a value from 0 to 40. If media creases, set the value higher than Lv28.
Printer Setup Menu Settings The Printer Setup menu lets you control margin settings, automatic cleaning cycles, and other aspects of your product's operation. Caution: Follow the instructions in the topic links below the table to use these menu settings correctly. Setting Options Description...
Setting Options Description Periodical Cleaning Selects the frequency and strength of automatic head cleaning cycles. Even Light 1 to 240 hours when Off is selected, the printer will Medium automatically clean the print head at a fixed interval after printing to keep the Heavy nozzles from clogging.
Setting Options Description Nozzle Check Print At Right Prints a nozzle check pattern in the specified location on the media Print At Center Print At Left Cleaning Execute (Light) Lets you clean all or selected nozzles, based on the nozzle check pattern. All Nozzles Execute (Medium) Select the lightest cleaning level first.
Setting Options Description IP Address Setting Auto Determines whether IP addresses are obtained automatically through DHCP Panel or manually. Select Panel to enter an IP address, subnet mask, and default gateway address. Print Status Sheet Print Prints the current network status and settings Restore Settings Restores all items in the Network Setup...
Parent topic: Using the Control Panel Menus Reset All Settings Menu The Reset All Settings menu lets you return various settings to their default options. Setting Options Description Reset All Settings Returns the settings in the Preferences menu to their defaults except the following settings: •...
Maintenance See the instructions in these sections to maintain your printer for optimum results. When to Maintain Your Product Preparing for Maintenance Stirring High Density Black Ink Replacing the Ink and Chip Unit Print Head Maintenance Cleaning Around the Print Head Cleaning the Wiper and Wiper Attachment Points Cleaning the Anti-drying Caps Cleaning the Platen, Pressure Rollers, and Media Holding Plates...
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Symptom Maintenance or consumable operation A nozzle check pattern indicates clogged nozzles. Clean the print head. Print quality has declined. Printed media is faint, or contains horizontal stripes or uneven colors. Even after cleaning the print head several times, Perform the following as necessary: print quality has declined.
Related topics Replacing the Ink and Chip Unit Preparing for Maintenance Before you perform any maintenance procedures, see these sections to prepare for maintenance. Maintenance Supplies Maintenance Precautions Using Ink Cleaner Moving the Print Head for Maintenance Parent topic: Maintenance Maintenance Supplies Before performing any maintenance tasks or replacing ink, make sure you have the maintenance supplies listed here.
Number Part Quantity Gloves Cleaning sticks (large) Cleaning sticks (small) Wiper cleaner Wiper Cleaning wiper Ink cleaner Metal or plastic tray Obtain a commercially available metal or plastic tray to hold cleaning tools and consumables you remove from the product. Soft cloth or brush Obtain a commercially available static-free, lint-free soft cloth or brush to clean inside the printer.
Warning: If ink or waste ink contact your skin, or get into your eyes or mouth, immediately do the following: • Thoroughly wash the substance from your skin with soapy water. If your skin becomes irritated or discolored, contact a doctor. •...
1. Place the cup on a try and pour approximately 0.3 ounce (10 ml) of ink cleaner into the cup. 2. Recap the ink cleaner bottle. 3. Dip a fresh cleaning stick into the ink cleaner and let any excess drip into the cup. Parent topic: Preparing for Maintenance Related references...
Caution: Always move the print head as described here. Do not move the print head manually or you may cause your product to malfunction. 1. When the product is turned on, press the maintenance button on the control panel. You see the Maintenance menu. 2.
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2. Grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap.
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3. Move the stirring stick up and down 15 times. Insert the stick completely into the ink tank and raise the stick up to the top each time. Caution: Move the stick slowly and steadily, or ink may splatter. 4. Insert the stirring stick into the ink tank and replace the ink inlet cap Caution: Press the ink inlet cap down firmly.
5. Close the ink inlet cover. Parent topic: Maintenance Replacing the Ink and Chip Unit See these sections to replace the ink chip unit in your product. About Ink and Chip Unit Replacement Ink and Chip Unit Precautions Replacing the Chip Unit and Refilling Ink Parent topic: Maintenance Related references...
• Epson recommends the use of genuine Epson ink packs. • Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may...
• Information about non-genuine chip unit status may not be displayed, and use of non-genuine ink is recorded for possible use in service support. Warning: Should ink contact your skin or enter your eyes or mouth, immediately take the following actions: •...
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The ink tank replacement interval depends on the usage environment and conditions. Contact Epson Support for information on replacing components. 2. Lift the lock lever for the slider of the chip unit you intend to replace.
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3. Insert a finger into the groove on the top of the slider and pull the slider straight out. Caution: Do not tilt the slider. If you drop the chip unit, it may break. 4. Remove the chip unit from the slider.
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5. Confirm that the label color on the slider matches the label on the new ink pack. Then attach the chip unit supplied with the new ink pack to the slider.
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6. Hold the slider level and insert it. Lower the lock lever. Caution: Do not push the slider in with too much force. Failure to observe this precaution could damage the printer. 7. Shake the new ink pack horizontally approximately 2 inches (5 cm) left and right for 5 seconds (approximately 15 times).
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8. Open the ink inlet cover. 9. Do the following: • For all ink colors except High Density Black ink, remove the ink inlet cap from the ink tank.
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• For the High Density Black ink, grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap.
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Rest the stirring stick on the tab at the edge of the tank as shown.
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10. Cut or tear off the ink pack spout seal.
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11. Insert the spout of the ink pack into the groove and slowly tilt it to pour out the ink. Note: Be sure to completely empty the ink pack into the tank. Do not use an ink pack to refill multiple ink tanks.
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12. Do the following: • For all ink colors except High Density Black ink, replace the ink inlet cap. • For the High Density Black ink, lift up the stirring stick, guide it into the ink tank, and replace the ink inlet cap as shown.
13. Close the ink inlet cover. Parent topic: Replacing the Ink and Chip Unit Related concepts About Ink and Chip Unit Replacement Related references Ink and Chip Unit Precautions Consumables and Replacement Parts Where to Get Help Print Head Maintenance Print head maintenance ensures the best print quality.
Parent topic: Maintenance Checking for Clogged Print Head Nozzles To maintain optimum print quality, perform a nozzle check before printing. This lets you visually inspect the printed check pattern and clean the nozzles, if necessary. There are two ways to check the nozzles: •...
Maintenance Menu Settings Related tasks Cleaning the Print Head Related topics Media Handling Cleaning the Print Head If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean the print head only if print quality declines or image colors are incorrect. You can clean the print head when printing is paused, if necessary, but the colors in your printout may change when you resume printing.
4. To select the nozzle rows for cleaning, press the up or down arrow button to highlight the row number and press the OK button. Repeat for each row you want to clean. When you finish, select Proceed and press the OK button. 5.
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2. Open the left maintenance cover. 3. Dampen a cleaning stick with ink cleaner. 4. Wipe off any ink from the parts shown here in the direction of the arrow. Use the tip of the cleaning stick to remove any lint or dust from the area.
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Note: Do not touch the parts shown here during cleaning or you could adversely affect the print quality. 5. Using the tip of a small cleaning stick dampened with ink cleaner and wiping in one direction, clean any ink from between the nozzles on both print heads as shown here. Caution: Do not press on the nozzles with excessive force or you may damage them.
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6. Dampen a large cleaning stick with ink cleaner and use it to wipe all sides of the blade on the cleaning wiper. 7. Use the cleaning wiper to clean the print head by pulling it once over the surface as shown here. Caution: Do not wipe back and forth with the cleaning wiper or you may damage the print head.
Your cleaned print heads should look like this: If not, repeat these steps using fresh cleaning sticks and ink cleaner. 8. Close the left maintenance cover. 9. Wipe any stains from the cleaning wiper and store it away from dust and out of direct sunlight. Parent topic: Maintenance Related references...
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1. Open the right maintenance cover. 2. Hold the wiper by the attachment point, tilt it to the left as shown, and lift it out of the product. 3. Dampen a large cleaning stick with ink cleaner.
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4. Clean the front and back of the wiper. Caution: If the wiper has split or broken as shown here, replace the wiper.
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5. Clean the bottom of the wiper as shown here. 6. Inside the product, clean the wiper attachment points as shown here.
7. Install the wiper on the attachment points and press the wiper down until you hear it click into place. 8. Now clean the anti-drying caps. Parent topic: Maintenance Related references Maintenance Supplies Maintenance Precautions Related tasks Moving the Print Head for Maintenance Cleaning the Anti-drying Caps Cleaning the Anti-drying Caps Clean the anti-drying caps to remove any ink that may affect print quality.
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2. Holding the stick perpendicularly, wipe off any ink from inside the caps as shown here. Note: Do not touch the inside of the suction caps shown here to avoid damaging the caps and preventing the print head from capping correctly.
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3. Wipe around the outsides of the caps in the same manner. 4. Wipe inside the guides shown here in the same manner. 5. Close the right maintenance cover. 6. Press the OK button twice. 7. Print a nozzle check pattern before printing.
Parent topic: Maintenance Related references Maintenance Supplies Maintenance Precautions Related tasks Moving the Print Head for Maintenance Cleaning the Platen, Pressure Rollers, and Media Holding Plates Carefully follow the steps here to clean the platen, pressure rollers, and media holding plates to remove ink, paper particles, and lint.
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5. Using a dry soft cloth, wipe from side to side between the platen and the pressure rollers as shown here. Then wipe over the top of the pressure rollers. Caution: Do not press on the rollers with excessive force or you may detach them.
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6. Using a brush or soft cloth lightly dampened with water, wipe side to side over the platen to clean it as shown here. Also remove any lint or dust from the groove in the platen.
7. If your product includes insertable media holding plates, remove the plates from your product. Then use a soft cloth lightly dampened with water to wipe both sides the media holding plates to clean them. When you finish, reinstall the media holding plates. 8.
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Wait until the product is not printing or cleaning the print heads before replacing the waste ink bottle. Caution: Replacing the waste ink bottle during printing or cleaning could cause waste ink to leak. When replacing the waste ink bottle, always wear the gloves included in the maintenance kit. Leave the waste ink in the bottle for disposal and do not transfer it to another container.
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2. Lift up the waste ink bottle and remove it from the holder as shown here. 3. Put the inner seal and cap on the used waste ink tank bottle.
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4. Insert the waste ink tube into the new waste ink bottle and place the bottle in the holder. Note: Be sure the waste ink tube is inserted in the waste ink bottle or waste ink could spill onto your product.
Replacing the Wiper and Wiper Cleaner If your printouts are faint or smudged, or segments are missing even after cleaning the print head, you need to replace the wiper and wiper cleaner. You may also need to replace the wiper and wiper cleaner if ink adheres to the absorber on the back of the wiper cleaner or they are damaged.
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3. Grasp the wiper cleaner and lift it out of your product as shown.
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4. Place the new wiper cleaner on the attachment point shown here and press it down until it clicks into place.
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5. Hold the wiper by the attachment point, tilt it to the left as shown, and lift it out of the product.
6. Remove the cap on the new wiper, place it on the attachment point, and press it down until it clicks into place. 7. Close the maintenance cover. 8. To close the setup menu on the product control panel, press the OK button to move the wiper to the inner side.
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1. Remove any media loaded in the product and press the power button to turn off the product. 2. Open the left maintenance cover and the front cover. 3. Grasp the tabs on the media holding plates and slide them to the left edge of the platen.
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4. Remove the left media holding plate as shown here, then remove the right media holding plate in the same manner.
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5. Align the white line on a new media holding plate with the edge of the platen.
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6. While pressing the tip of the media holding plate against the platen, attach the hooks to the front corner of the platen. Caution: Do not install the media holding plates on the right edge of the platen or they could drop into the product and cause it to malfunction.
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• The latch at the rear of the tab (2) should hook onto the front corner of the platen. Caution: If the media holding plates are not attached correctly, repeat these steps to reattach them or the print heads may be damaged. 8.
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9. Grasp the tabs on the media holding plates and slide them to the left and right edges of the platen. Release the tabs when they are in position. 10. Close the left maintenance cover and the front cover. Parent topic: Maintenance Related references Maintenance Precautions...
When moving the product, see these sections to prepare and move the product, and set it back up after moving it. If you need to transport the product a long distance, contact Epson support. Prepare to Move the Product Removing the Media Guide Bar...
Caution: Roll the product on the casters for only a short distance over a level floor. Do not transport the product using the casters. Parent topic: Moving or Transporting the Product Related tasks Cutting Media Replacing the Waste Ink Bottle Removing the Media Guide Bar If you need to move the product through a narrow passageway, remove the media guide bar.
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3. With one person supporting the media guide bar, and the other using the small hexagon wrench, loosen the four screws securing the media guide bar on both ends as shown. Then pull out the media guide bar.
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4. Using the large hexagon wrench, slightly loosen the two screws securing the left bracket as shown. Rotate the screws approximately two times.
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5. Slide the bracket to the right and remove it from the loosened screws as shown. 6. Using the small hexagon wrench, remove the two screws shown here.
7. While supporting the tank cover holding plate, use the large hexagon wrench to remove the three screws securing the plate. Then remove the plate. Parent topic: Moving or Transporting the Product Related tasks Attaching the Media Guide Bar Setting Up the Product After Moving Follow these steps to set up the product after moving it.
Attaching the Media Guide Bar Loading Media Checking for Clogged Print Head Nozzles Cleaning the Print Head Adjusting the Media Feeding Unit Adjusting the Auto Take-up Reel Attaching the Media Guide Bar If you removed the media guide bar, follow these steps to attach it to your product. Caution: Attaching the media guide bar requires at least two people.
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4. Using the small hexagon wrench, insert and tighten the two screws shown here. 5. Attach the left bracket over the loosened screws as shown and slide it to the left.
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6. Using the large hexagon wrench, tighten the two screws securing the left bracket as shown.
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7. With one person supporting the media guide bar, and the other using the small hexagon wrench, attach the media guide bar and tighten the four screws securing it on both ends as shown.
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8. Perform a parallel adjustment. Parent topic: Moving or Transporting the Product Related tasks Removing the Media Guide Bar...
Reattach or Condensation may have formed inside the ink tank. Make sure the ink is at replace. room temperature for at least four hours. Chip Unit Error Use only chip units from genuine Epson ink packs specified for this product. Chip unit not recognized. Refill after matching ink pack with...
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Maintenance Request The product part indicated is nearing or at the end of its service life. Contact Epson for support and provide them with the service code shown on the LCD A part used in the printer screen.
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Status Icons Icons Description Waste ink bottle status The waste ink bottle status is indicated as follows: The height of the indicator corresponds to the remaining capacity. The waste ink bottle is almost full. Make sure you have a new waste ink bottle ready.
Related references Where to Get Help Printer Setup Menu Settings Related tasks Replacing the Waste Ink Bottle Cutting Media Related topics Replacing the Ink and Chip Unit Solving Printer Problems Check these sections if you have problems operating your product. Printer Does Not Turn On LCD Screen Shuts Off After Heater Shuts Off...
Related references Printer Setup Menu Settings After Heater Shuts Off If the after heater turns off automatically, try these solutions: • The after heater turns off automatically when the time selected as the Heat Off Timer setting expires. Perform a hardware operation such as adjusting the media load lever or send a print job to turn them on again.
Removing Jammed Media Media Does Not Feed Correctly Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure any interface cables are connected securely at both ends. If you have a spare cable, try connecting with the spare cable.
Related references Network Setup Menu Settings Print Head Moves But Nothing Prints If the print head is moving and nothing prints, try these solutions: • Print a nozzle check pattern. If the pattern does not print correctly, clean the print head again. (If the printer has not been used for a long time the nozzles may be clogged.) •...
Parent topic: Solving Printing Problems Related references Media Setup Menu Settings Printing Continues After Media Roll Empties If printing does not stop when the media roll ends, make sure the Media End Check setting is set to On. For best results, leave this setting turned on. Parent topic: Solving Printing Problems Related references...
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3. Do one of the following: • If your product includes sliding media holding plates, grasp the tabs on the plates and slide them to the left and right sides. Caution: If the media holding plates are deformed or damaged, do not continue to use them or you could damage the pressure rollers or print heads.
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4. If the print head is over the media, move it away from the jam area by hand. 5. Raise the media loading lever. 6. Pull the media to the cutter groove and cut off the torn or creased media from the roll.
7. Manually rewind the media. 8. Remove any media that remains inside the product. 9. Turn the product back on, load media, run a nozzle check and, if necessary, clean the print heads. Caution: Do not leave the product turned off with the print heads in an uncapped position for an extended period.
Solving Media Skew Problems If media skew is detected by your product, perform the parallel adjustment procedure to ensure that the media is fed straight into the product and onto the auto take-up reel. Note: Also perform the parallel adjustment procedure after you have moved the printer. In addition to parallel adjustment, do the following to avoid media skew problems: •...
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Note: Before beginning the parallel adjustment procedure, make sure the product is leveled and sitting on a level surface. 1. Turn off the product. 2. Open the front cover and push back the media loading lever.
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3. On the back of the product, use the large hexagon wrench to loosen the four fixing screws as shown. 4. From the back of the product, feed the left and right adjustment guides through the paper path as shown.
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5. Place the tabs over the screws at the back of the product and remove the backing to secure the tabs. Note: The adhesive does not damage the heating unit.
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6. Place the tabs over the screws at the front of the product and attach them as shown.
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7. At the back of the product, loosen the roll holder fixing screws and align the left side of the roll holder with the left side the product as shown. Then tighten the roll holder fixing screw to secure it in place. 8.
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Note: If the roll holder handle shaft is pushed in, rotate the handle toward you (counterclockwise) until it stops. 9. Slide the roll core into the loop at the end of the alignment tool.
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10. Insert the roll core with the alignment tool into the left roll holder. Then insert the right roll holder into the roll core and tighten the roll holder fixing screw. 11. Rotate the handle until part A is fully inserted as shown.
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12. Feed the alignment tool into the product. 13. Place the alignment tool (a) next to the left adjustment guide (b) and line them up at the front and back of the product.
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14. Attach a counterweight to the alignment tool to keep it stretched taut. Note the location where it crosses the front of the white line on the platen.
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15. Lift up the alignment tool and slide it to the other side of the product, next to the right adjustment guide. Line up the alignment tool and the adjustment guide at the front and back of the product. Note the location where the alignment tool crosses the front of the white line on the platen.
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turn it clockwise to move the line forward. The line moves approximately 1 mm with each turn of the screw. Continue to turn the silver adjustment screw until the measurements are the same.
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18. Use the large hexagon wrench to fully tighten all four of the mounting screws. 19. At the front of the product, remove the counterweight from the alignment tool.
20. From the back of the product, remove the alignment tool. Then loosen the right roll holder fixing screw and slide out the right roll holder. 21. Remove the roll core and the alignment tool. 22. Now perform the parallel adjustment of the auto take-up reel. Parent topic: Solving Media Skew Problems Related references...
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Two people are required for parallel adjustment: one in front of the printer and one in back. 1. Use the large hexagon wrench to loosen the four fixing screws on the front of the product as shown.
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2. Loosen the roll core holder locking screws and move the left roll core holder all the way to the left. Align the inside edge of the right roll core holder with the outside edge of the after heater, then tighten the right roll core holder locking screw.
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Note: If the left roll core handle shaft is pushed in, rotate the handle until it stops. 3. Insert the roll core with the alignment tool into the right roll holder. Then insert the left roll core holder into the roll core and tighten the roll core holder locking screw.
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4. Rotate the handle until part A is fully inserted as shown. 5. Move the alignment tool to the left side and feed it through the paper path between the media guide bar and the after heater.
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6. Place the alignment tool (a) next to the left adjustment guide (b) and line them up at the front and back of the product. Then attach the counterweight to the alignment tool. 7. Note the location where the alignment tool crosses the front of the white line on the platen.
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8. Lift up the alignment tool and slide it to the other side of the product, next to the right adjustment guide. Line up the alignment tool and the adjustment guide at the front and back of the product. Note the location where the alignment tool crosses the front of the white line on the platen.
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10. Make sure all four of the mounting screws are loose. Use the large hexagon wrench to turn the silver adjustment screw counterclockwise to move the line back and turn it clockwise to move the line forward. The line moves approximately 1 mm with each turn of the screw. Continue to turn the silver adjustment screw until the measurements are the same.
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11. Fully tighten all four of the screws on the right bracket to secure it in place. 12. At the back of the product, remove the counterweight.
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13. At the front of the product, remove the alignment tool. 14. Move the alignment tool to the left side and feed it through the paper path between the media guide bar and the after heater.
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15. Place the alignment tool (a) next to the left adjustment guide (b) and line them up at the front and back of the printer. Then attach the counterweight to the alignment tool. 16. Note the location where the alignment tool crosses the front of the white line on the platen.
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17. Lift up the alignment tool and slide it to the other side of the product, next to the right adjustment guide. Line up the alignment tool and the adjustment guide at the front and back of the product. Note the location where the alignment tool crosses the front of the white line on the platen.
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19. Use the small hexagon wrench to loosen the two screws.
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20. Make adjustments using the large hexagon wrench while holding the media guide bar. Turn the adjustment screw counterclockwise to move the line back and turn it clockwise to move the line forward. The line moves approximately 1 mm with each turn of the screw. Continue to turn the adjustment screw until the measurements are the same.
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21. Use the small hexagon wrench to tighten the two screws. 22. At the back of the product, remove the counterweight.
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23. At the front of the product, remove the alignment tool. Then loosen the roll holder locking screw and remove the right roll holder. 24. Remove the roll core and the alignment tool.
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25. Remove the alignment tool from the roll core. 26. Remove the adjustment guides from the product. 27. Use a damp lint-free cloth to wipe off any dust and lint from the back of the adjustment guides. Roll up the alignment tool and adjustment guides and store them so that they do not become creased. Parent topic: Solving Media Skew Problems Related references...
Solving Print Quality Problems Check these sections if you have problems with print quality. Nozzle Check Pattern Prints Incorrectly Print Head Nozzles Remain Clogged Overall Print Quality Is Poor Printed Media is Stained or Marred Image is not Positioned Correctly on the Media Parent topic: Solving Problems Nozzle Check Pattern Prints Incorrectly...
Print Head Nozzles Remain Clogged If cleaning the print head multiple times does not unclog the print head nozzles, you need to clean the areas shown here: If ink, lint, or dust adheres to the areas shown here, clean these areas or parts inside the printer: •...
Manual > 500mm Pattern setting. The same media in a different width may require different adjusment values. • Use genuine Epson ink packs and make sure the ink packs have not expired. • Raise the temperature of the after heater, and give the heater and your media time to warm up before printing again.
Cleaning the Print Head Aligning the Print Head Adjusting the Media Feed Printed Media is Stained or Marred If the printed media is stained or the surface is marred, try these solutions: • Make sure the media is not too thick or thin. Check that it meets the media specifications for your product and RIP software.
6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan information that came with your printer. You'll also need your printer serial...
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Note: For help using any other software on your system, see the documentation for that software for technical support information. Purchase Supplies and Accessories You can purchase genuine Epson ink packs, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Parent topic:...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Printing Specifications Printing method On-demand ink jet Nozzle configuration 360 nozzles × 2 rows × 4 colors Resolution 720 ×...
Environmental Specifications Temperature Operating: 59 to 95 °F (15 to 35 °C); 59 to 77 °F (15 to 25 °C) recommended Storage (before unpacking): –4 to 140 °F (–20 to 60 °C), no more than 120 hours at 140 °F (60 °C), within a month at 104 °F (40 °C) Storage (after unpacking): –4 to 104 °F (–20 to 40 °C), within a month at 104 °F (40 °C) Humidity...
Parent topic: Technical Specifications Ink Pack Specifications Sublimation transfer ink color High Density Black, Cyan, Magenta, Yellow Ink life Do not use if the date on the package has expired Print quality guarantee 25 days (from the day the ink tank was refilled from the ink pack) Temperature In transit (unopened): –4 to 140 °F (–20 to 60 °C) 1 month at 104 °F (40 °C)
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class A Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class A Parent topic: Technical Specifications...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
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ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating. •...
Ink Pack Safety Instructions • Keep ink packs out of the reach of children and do not drink the ink. • Wear protective eyewear, gloves, and a mask when performing maintenance. • Should ink touch your skin or enter your eyes or mouth, immediately take the following actions: •...
Version1.2 or its latest version until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code of the Bonjour Programs, contact Epson support. You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License Version1.2 or its latest version.
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1.2 "Contributor" means any person or entity that creates or contributes to the creation of Modifications. 1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any Modifications, and/or any respective portions thereof. 1.4 "Externally Deploy" means:(a) to sublicense, distribute or otherwise make Covered Code available, directly or indirectly, to anyone other than You;...
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(a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the Original Code that refer to this License; and (b) You must include a copy of this License with every copy of Source Code of Covered Code and documentation You distribute or Externally Deploy, and You may not offer or impose any terms on such Source Code that alter or restrict this License or the recipients' rights hereunder, except as permitted...
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3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License, You hereby grant to any person or entity receiving or distributing Covered Code under this License a non-exclusive, royalty-free, perpetual, irrevocable license, under Your Applicable Patent Rights and other intellectual property rights (other than patent) owned or controlled by You, to use, reproduce, display, perform, modify, sublicense, distribute and Externally Deploy Your Modifications of the same scope and extent as Apple's licenses under Sections 2.1 and 2.2 above.
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REQUIREMENTS, THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE, AN APPLE AUTHORIZED REPRESENTATIVE OR ANY CONTRIBUTOR SHALL CREATE A WARRANTY. You acknowledge that the Covered Code is not intended for use in the operation of nuclear facilities, aircraft navigation, communication systems, or air traffic control machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or environmental damage.
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(c) automatically without notice from Apple if You, at any time during the term of this License, commence an action for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement against You in that instance. 12.2 Effect of Termination.
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must immediately discontinue any use of the Covered Code and destroy all copies of it that are in your possession or control. 13.6 Dispute Resolution. Any litigation or other dispute resolution between You and Apple relating to this License shall take place in the Northern District of California, and You and Apple hereby consent to the personal jurisdiction of, and venue in, the state and federal courts within that District with respect to this License.
UnZip," "Pocket Zip," and "MacZip" for its own source and binary releases. Parent topic: Notices Trademarks ® ® EPSON and SureColor are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Apple is a trademarks of Apple Inc., registered in the U.S. and other countries.
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.