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Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
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Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.
Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0012-6185 This printer is a large-format printer that prints in a maximum width of 36 inches with high-speed photographic picture quality. This printer is a desktop product that delivers its output on roll media or cut sheets. [10] [11] [12]...
Chapter 1 1.2.2 Printhead 0013-2741 The printhead that mounts on the carriage is an integrated six-color disposable printhead. It has 5,120 nozzles for MBK and 2,560 nozzles for each additional color arranged in a zigzag pattern. If print quality remains unimproved even after a specified cleaning operation, replace the printhead. Replacement about one year after the date of initial unpacking is also recommended.
Chapter 1 1.2.6 Stand 0016-4115 It is a stand that puts the printer. Equipped with casters so that the printer can be easily moved. The output stacker included with stand can use by the two ways of the regular position or extended position. F-1-6 MEMO: Use the output stacker in the regular position [A].
Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0012-6192 Type Bubble-jet printer (desktop type) Feeding system Roll media: Manual (Rear loading) Cut media: Paper tray (Front loading) Feeding capacity Roll media: 1 roll (up to 150 mm in outside diameter)/Option roll holder: Paper tubes with an inside diameter of 50.8 mm (2")/Option roll holder: Paper tubes with an inside diameter of 76.2 mm (3")/Cut media: 1 sheet Delivery method...
Chapter 1 Power consumption When idle in energy save mode (sleep mode) 100-120 V: 5.0 W or less (with IEEE1394 mounted, 8 W or less) 220-240 V: 6.0 W or less ((with IEEE1394 mounted, 9 W or less) When switched off (idle): 1 W or less Printer unit dimensions 1507 mm (width) x 871 mm (depth) x 1094 mm (height) (including the...
Chapter 1 1.4.2 Interface specifications 0013-4625 a. [USB] (Standard) (1) Interface Type USB 2.0, full speed (12 Mbits/sec), high Speed (480 Mbits/sec) (2) Methods of data transfer Controlled transfer Bulk transfer (3) Signal level Compliant with the USB standard. (4) Interface cable Twisted-pair shielded cable, 5.0 m or shorter Compliant with the USB standard.
Chapter 1 1.5 Names and Functions of Components 1.5.1 Printer front panel 0012-6202 F-1-11 [1] Top cover Open this cover when installing the printhead, load media and clear jams inside the printer. [2] Eject guide Supports ejected media to keep it from floating up. [3] Maintenance cartridge Blots excess inks.
Chapter 1 1.6 Basic Operation 1.6.1 Operation panel 0012-6207 The functions of the keys and meanings of LED indications on the operation panel are described below. [14] Data Online Infomation Power Message [13] Cleaning (3 Sec.) Menu Eject Stop [12] [10] [11] F-1-14...
Chapter 1 1.6.2 Printer state transitions 0013-5388 The different states of the printer and their transitions caused by pressing the relevant keys are shown below. INITIALIZING ONLINE PRINTING MAIN MENU OFFLINE PAUSE Key operations and print commands SLEEP SUB MENU 1 Sec.
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Chapter 1 b. Main menu List The hierarchy and settings of the main menus are described below. MAIN MENU Force Cutting Rep.Ink Tank Head Cleaning Head Cleaning A Head Cleaning B Media Menu Roll Media Type (Select media type) Chk Remain.Roll Roll Length Set * Displayed only when "On"...
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Chapter 1 Paper Details MENU Paper Details Drying_Time (30sec. 1min. 3min. 5min. 10min. 30min.) 60min. Scan Wait Time (1sec. 3sec. 5sec. 7sec.) 9sec. Feed Priority Automatic Band Joint Print Length Print Length -0.70% 0.70% Head Height Automatic (Lowest Low Standard High) Highest Skew Check Lv.
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Chapter 1 Adjust Printer Menu Adjust Printer Auto Head Adj. Standard Adj. Advanced Adj. Auto Print Manual Head Adj Auto Band Adj. Standard Adj. Advanced Adj. Manual Band Adj Adjust Band Adjust Length Head Inc.Adj. F-1-18 1-14...
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Chapter 1 System Setup Menu System Setup Warning Buzzer Ignore Mismatch Keep Media Size Judge Paper Size Sht Selection 1 ISO A3+ ANSI B Super Sht Selection 2 ISO B1 ANSI F Roll Selection 1 ISO A3+(297mm) 300m Roll Roll Selection 2 10inch(254mm) JIS B4(257mm) Noz.Check Freq.
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Chapter 1 Time Zone Time Zone London (GMT) +1 Paris,Rome +2 Athens.Cairo +3 Moscow +4 Eerevan,Baku +5 Islamabad +6 Dacca +7 Bangkok +8 Hong Kong +9 Tokyo,Seoul +10 Canberra +11 NewCaledonia +12 Wellington Eniwetok Midway is. Hawaii (AHST) Alaska (AKST) Oregon (PST) Arizona (MST) Texas (CST)
Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving parts of the printer 0013-5153 Be careful not to get your hairs, clothing, accessories or any other objects caught in the moving parts of the printer. The moving parts of the printer include the carriage unit, carriage belt, ink tube, flexible cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor.
Chapter 1 1.7.1.2 Ink adhesion 0013-5154 a. Ink passage Be careful not to touch the ink passage in the printer to get the printer being serviced, workbench, your hands and clothes and so on smeared by the ink. The ink passage comprises the ink tank unit, carriage unit, purge unit, maintenance cartridge unit and the ink tubes that interconnect the separate parts. Maintenance-jet tray Platen Carriage...
Chapter 1 b. Ink mists As the printhead jets an ink against paper to print, traces of ink mists floating during printing or springing back from the paper are produced in the print station. Such ink mists are collected by mist collection air flow into the printer. The uncollected portion of ink mists could smear the platen unit, carriage unit, exterior surfaces and the purge unit, and their surrounding areas.
Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0013-1936 a. Handling the printhead Do not unpack the printhead until it is ready for immediate use. When mounting the printhead on the printer, remove protective caps 1 and 2 in this order by holding them by the lugs. To prevent possible damage to the nozzle section, do not replace protective cap 2 on the printhead once it has been removed.
Chapter 1 1.7.2.2 Ink tanks 0012-6229 a. Opening ink tanks Do not unpack ink tanks until they are ready for immediate use. When placing an ink tank in position, shake it slowly seven to eight times before opening it. Without shaking, the ingredients of the ink might settle, resulting in degraded print quality.
Chapter 1 Be careful in unloading a maintenance cartridge from the printer not to keep the used ink from spilling over. d. Refilling the printer with inks If the printer has been purged of inks through an automatic or manual ink drain for disassembly/reassembly or for reshipping, refill the printer with inks as soon as possible after the completion of the work.
Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0013-5399 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. * This flowchart does not include the times spent supply inks and cleaning after leaving the printer for extended periods of time. Power Button ON Initialization of software Device/resource...
Chapter 2 2.2.2 Operation Sequence at Power-off 0013-5400 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the top cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.
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Chapter 2 Print Mode List T-2-1 Media Type Print Priority Print Quality Print-pass Printing direction(*1) Print resolution Plain Paper Image Draft 1pass Bi-directional 1200x1200dpi Plain Paper(High Quality) Standard 2pass Bi-directional 1200x1200dpi Plain Paper(High Grade) High 4pass Bi-directional 1200x1200dpi Line Drawing/ Draft 1pass Bi-directional...
Chapter 2 2.2.4 Print Position Adjustment Function 0012-6248 This printer supports a print position adjustment function to adjust the vertical and horizontal print position and the bidirectional print position of the print head mounted on the carriage and the feed rate. Print position adjustment work in two modes: automatic adjustment, in which print position adjustment patterns printed are detected by a multisensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually verified adjustment values can be set from the operation panel.
Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0012-6256 The printer mechanism is broken down into two broad sections: the passage and paper passage. Consisting mainly of a carriage unit that houses ink tanks and a printhead, and a maintenance cartridge, the ink passage supplies, circulates, sucks and otherwise handles inks.
Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0013-6730 The ink passage comprises ink tanks, a printhead, caps, a waste ink collector, ink tubes interconnecting the mechanical components, and a suction pump that is driven to suck inks. It supplies, circulates, sucks and otherwise handles inks. The ink passage (per color) is schematically shown below, along with the ink flow.
Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0013-6934 a) Ink tanks Each color-specific ink tank is filled with 130 mL of ink (90 mL for the starter ink tanks bundled with the printer). The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information.
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Chapter 2 f) Ink supply valves Located halfway between the ink tanks and the ink tubes, the ink supply valves prevent the leakage of inks that might otherwise be caused by the opening of the ink tubes on the side of the ink tanks during their replacement. The ink supply valves are caused to open and close by the valve open/close mechanism that is activated by driving the valve motors.
Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0013-5642 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contact of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays printhead drive signals, and an encoder, which generates print timing signals. The carriage relay PCB is connected to the main controller by a flexible cable.
Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0012-6265 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals. Further, the ink passage from the ink tanks is connected to the printhead via the ink tubes.
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Chapter 2 Head relay PCB Carriage relay PCB multi sensor Sensor Flag Maintenance-jet tray Carriage cover sensor lift cam sensor F-2-9 e) Printhead maintenance unit This printer cleans the printhead with the carriage halted at its home position. Wiping is executed in sync with the rotation of the motor. Wipers mounted on the carriage wipe the printhead while the carriage is halted at its home position. A maintenance jet is discharged as the carriage travels to pass the maintenance jet tray to the right of the plant.
Chapter 2 2.3.2.4 Printhead 2.3.2.4.1 Structure of Printhead 0013-6742 The printhead is an integrated assembly of six trains of nozzles. Capable of controlling each nozzle individually, the printhead implements discharge control for six colors by itself. a) Nozzle arrangement The nozzle assembly is formed of 1,280 nozzles arranged at 600-dpi intervals in a zigzag pattern, offering a total of 2,560 nozzles 1,200-dpi intervals. 5/600inch 1/1200inch 2556...
Chapter 2 2.3.2.5 Purge Unit 2.3.2.5.1 Functions of Purge Unit 0013-8022 The purge unit maintains the nozzle assembly of the printhead to maintain print quality. Functions provided by the purge unit include capping, cleaning and ink supply. a) Capping function The capping function presses the caps in the purge unit against the face plate of the nozzle assembly to protect against drying and foreign matter adherence.
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Chapter 2 The cleaning operation is executed at the following timing: T-2-4 Printer status Description of cleaning During standby Each time 120 minutes have elapsed with Cleaning 1 the nozzles capped (normal cleaning) When 168 hours have elapsed since Idle ejection capping When 360 hours have elapsed since Cleaning 2 (ink level adjusting cleaning)
Chapter 2 2.3.2.5.2 Structure of Purge Unit 0013-8023 Purge unit F-2-12 a) Caps The caps cap the nozzle assembly in the printhead during cleaning. The part of the caps that comes into contact with the face plate of the nozzle assembly is made of rubber.
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Chapter 2 b) Wipers The wipers are driven by the purge motor to wipe the face of the printhead. A pair of two wiper blades are installed to ensure wiping performance. The wiping operation operates on a slide wiping basis, sliding the wiper blades via wiper cams through the rotation (normal) of the purge motor. Wiping is executed by the wiper blades moving at a constant speed to the front of the printer after the end of a print or suction operation.
Chapter 2 2.3.2.6 Maintenance Cartridge 2.3.2.6.1 Maintenance cartridge 0013-7525 a) Maintenance cartridge The maintenance cartridge holds about 1000 mL of used inks (about 867 g: including the evaporation of moisture from the used inks). b) Used maintenance cartridge ink detection Used maintenance cartridge ink detection is monitored with regard to a dot count.
Chapter 2 2.3.3 Paper Path 2.3.3.1 Outline 2.3.3.1.1 Overview of Paper Path 0013-8824 The key components of the paper passage consist of a feed roller assembly, a pinch roller drive that locks and releases the pinch roller and sensors that detect the feed status of paper.
Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Feed Roller Eccentricity Detection Function 0012-6288 a) Feed roller assembly The feed roller assembly consists mainly of a feed roller that is driven by the feed motor, a pinch roller unit that follows up the motion of the feed roller and so on. Paper is fed horizontally under the printhead on the carriage as it is kept level on the platen to prevent heaving.
Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0012-6291 The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller components 0013-8235 IC3203 IC2802 IC601 IC2902 IC602 IC603 IC604 IC2900 IC701 IC3100 IC802 F-2-22 a) ASIC (IC2) The ASIC with a 16-bit internal bus is driven in sync with the 66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-bit image data or CMYK multi-bit data received from the host computer through the interface connector to the binary image data for the ink colors used.
Chapter 2 This IC generates purge motor and valve motor control signals based on the control signal from the ASIC. e) Driver IC (IC2902) This IC generates a lift motor control signal based on the control signal from the ASIC. f) Regulator IC (IC3203) This IC generates the 3.3 V to be supplied to the tank ROM board.
Chapter 2 2.4.5 Maintenance Cartridge Relay PCB 2.4.5.1 Maintenance cartridge relay PCB components 0013-6972 IC 1 F-2-25 a) EEPROM (IC1) The 128-KB EEPROM stores all information written in the EEPROM on the main controller PCB. 2.4.6 Power Supply 2.4.6.1 Power supply block diagram 0013-6974 AC inlet 100V to 240V...
Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Sensers for covers 0012-6321 Upper Cover lock switch(left) Upper cover lock switch(right) Ink tank cover switch F-2-27 Upper cover lock switch The micro switch-based Upper cover lock switch detects the open/closed states of the upper cover. When the upper cover closes, the switch is pressed to detect the closed state of the cover.
Chapter 2 2.5.2 Ink passage system 0013-8100 Head management sensor Purge unit Pump cam sensor Pump encoder Valve open/closed detection sensor F-2-28 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as capped, suction, and wiping, is detected in a combat ion of the status of detection by the pump cam sensor and the control of purge motor rotation by the pump encoder sensor.
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Chapter 2 Slits Sensor F-2-30 Valve open/closed detection sensor The photointerrupter-based valve open/closed detection sensor detects the status of the valve cam. The sensor detects that the ink supply valve is open when the sensor light is shielded by a link interlocked with the valve cam. Ink detection sensor The ink detection sensor detects the presence or absence of the ink in an ink tank with respect to the status of continuity between two hollow needles.
Chapter 2 2.5.3 Carriage system 0012-6325 HeadrelayPCB Linear encoder multisensor Carriage cover sensor lift cam sensor F-2-33 Multisensor The photoreflector-based multisensor consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration, head height and calibration.
Chapter 2 2.5.4 Paper path system 0012-6327 Feed roller HP sensor Feed roller encoder Media sensor F-2-35 Media sensor The photoreflector-based media sensor detects the presence or absence of paper on the platen. The sensor detects the presence of paper when it receives sensor light reflected upon the paper. Feed roller HP sensor The feed roller HP sensor sets an LF eccentricity correction home position by detecting transitions from black (shielded) to white (transmitted), or a reference, in the scale in the code wheel.
Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 0013-9654 When transporting the printer, the printhead must be capped and stay in the carriage. In spite of this precaution, shocks incurred during transportation can damage the printhead. Print the nozzle check pattern before making preparations for transporting the printer, pint the nozzle check pattern again after installing the printer at the new location, and then compare the two printouts.
Chapter 3 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer 0012-6353 When installing the printer after moving it on the same floor having no step If you have moved the printer to the installation site on the same floor having no step without draining ink, check the operation test pattern. When installing the printer after moving it on the same floor having a step(s) If you have moved the printer to the installation site on the same floor having a step(s) with ink drained, install it again in the same manner as that for initial installation after reception of the delivered printer.
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Contents Contents 4.1 Service Parts...................................4-1 4.1.1 Service Parts....................................4-1 4.2 Disassembly/Reassembly...............................4-1 4.2.1 Disassembly/Reassembly................................4-1 4.3 Points to Note on Disassembly and Reassembly ......................4-2 4.3.1 Note on locations prohibited from disassembly........................... 4-2 4.3.2 Manual carriage movement................................4-3 4.3.3 Units required for draining the ink............................... 4-3 4.3.4 Outer covers ....................................
Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6354 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle appropriately.
Chapter 4 F-4-2 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note on locations prohibited from disassembly 0012-6356 Locations that are prohibited from disassembly and cannot be adjusted outside of the factory have red screws instead of the regular-colored screws. F-4-3...
Chapter 4 4.3.2 Manual carriage movement 0012-6357 Move the carriage as necessary to keep it from coming into contact with any parts that may be removed during disassembly/reassembly. The carriage is not movable while it is capped. In this case, uncap the printer before moving it. See: See Disassembly/Reassembly >...
Chapter 4 4.3.4 Outer covers 0012-6361 a. Upper cover To detach the upper cover, detach damper cover [1] located on the left and right sides of the back each. Then, fully open the upper cover and slide it to left F-4-5 In attaching the upper cover, have the boss on damper [1] located on both sides into slit [2].
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Chapter 4 b. Right side and left side covers To detach a side cover, slide up side cover S [1] in the middle. Unscrew two screws[3] hidden under side cover S [1] and slide downside cover [2] to detach the slide cover.
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Chapter 4 e. Ink tank cover To detach the ink tank cover[1], remove the right side cover, right upper cover and ink tank cover lid and unscrew the front-panel screws[2]. Next, detach the right cover by lifting it up as a whole. F-4-10 f.
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Chapter 4 F-4-12 h. Rear cover To detach rear cover [1], unscrew 12 screws[2] and remove the cover from the bottom side first. F-4-13 i. Paper release lever To remove paper release lever [1], do so with the pinch roller pressurized. In assembling paper release lever [1] into position, align the gear of paper release lever [1] with the mark on the receiving gear (phase) [2].
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Chapter 4 If pinch roller cam [3] has been overrun when paper release lever [1] is installed, remove cam sensor [4] and replace pinch roller cam [3] in original position. If pinch roller cam [3] is replaced with cam sensor [4] in position, damage to cam sensor [4] could result.
Chapter 4 4.3.5 Waste ink box 0013-8085 a. Removing the waste ink box To remove the waste ink box, remove waste ink tray [1] from the back by unscrewing two screws[4]. Then, unscrew four screws[2] to remove waste ink box [3]. F-4-15 4.3.6 Driving unit 0012-6365...
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Chapter 4 F-4-17 (4) Disconnect three flexible cables from the main controller. (5) Remove the feed guide (right) that encloses the flexible cables extending from the main controller. (6) Disconnect all connectors from the carriage relay PCB. (7) Disconnect the joint between the ink tube unit and the ink tank unit. F-4-18 (8) Remove the printhead.
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Chapter 4 (11)Release the cable cover from its claw away from the frame. (12)Unscrew one screw[2] and remove the cable clamp[1] from the frame. F-4-20 (13)Release the ink tube unit from the carriage. b. Reassembling the ink tube unit When the ink unit has been replaced, turn on the power switch without the printhead and the ink tanks mounted. Then, mount the printhead and ink tanks as directed by message guidance to fill the tanks.
Chapter 4 4.3.8 Carriage unit 0012-6371 a. Removing the carriage unit (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Open Cap/Shift Wiper Unit.
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Chapter 4 b. Installing the carriage belt Install the carriage belt[2] with its complete set of teeth engaged with carriage belt stopper[1]. F-4-23 c. Action following the replacement of the carriage unit/multi sensor Because the distance between the multisensor (in the carriage unit) and the nozzles (in the printhead) is varied from one unit to another, the printer as shipped has its optical axis corrected to adjust the image write position.
Chapter 4 F-4-25 F-4-26 e. Reassembling the head holder After the head holder has been reassembled, check that it lifts up and down in sync with the printhead height adjustment lever. F-4-27 f. Multisensor correction Because the mutisensor is varied from one unit to another, the printer as shipped has the sensor gain and color calibration adjusted for optical axis correction and paper gap calibration purposes.
Chapter 4 -Do not handle the feed roller with one hand or deflect it. -Do not touch the roller surface (coated side). -Do not flaw or dent the roller surface. -Hold the feed roller by two positions shown below: holding position A and one of holding positions B, C and D. F-4-28 b.
Chapter 4 (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Remove the joint between the ink tube unit and the ink tank unit. (3) Unscrew four screws[2], remove five connectors and two hooks[1], then remove the ink tank unit. F-4-30 b.
Chapter 4 F-4-32 b. Procedure after replacing the head management sensor The optical axis is compensated at factory shipment in order to adjust the non-discharge detection position because there are fluctuations among machines in the distance between the head management sensor and carriage unit. Therefore, adjustment must be made when the head management sensor is replaced or disassembling/assembling components that may cause error in the distance between the head management sensor and carriage unit.
Chapter 4 - Service mode : SERVICE MODE > ADJUST > SENSOR CALIB Test chart : CL-7( Tool No. : FY9-9323 Use anew chart.) - Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS Media type : Photo glossy paper Media size : Media having a width equal toor larger then that of A1-size paper 4.3.14 PCBs 0013-5637...
Chapter 4 F-4-35 MEMO: After opening the caps and removing the carriage lock pin, rotating the gear further will close the caps after the wiper unit has completed the return movement, and the carriage lock pin will rise and lock the carriage. 3.
Chapter 4 4.3.17 Draining the Ink 0012-6385 There are two methods of removing the ink, using a manual method or automatic method. When the ink is drained, the ink inside the ink passage totaling approximately is drained as waste ink. To prevent ink leaks, be sure to always remove the ink inside the ink passage when disassembling or transporting the parts of the ink passage section.
Chapter 4 4.4 Applying the Grease 4.4.1 Applying The Grease 0013-9975 Apply the grease at the location shown below. Smear the grease lightly and evenly with a flat brush. Don't apply the grease to locations other than those designated. Unwanted grease may cause poor print quality, take particular care that grease does not get onto the wiper, cap, or the linear scale.
Chapter 4 Bearing Permalube G No.2 approx. 24mg Feed roller Permalube G No.2 Feed roller approx. 24mg Feed roller Permalube G No.2 approx. 24mg F-4-41 Permalube G No.2 approx. 24mg F-4-42 4.5 Adjustment and Setup Items 4.5.1 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 0013-9977 Procedure after replacing the feed roller HP sensor or feed roller encoder Feed roller eccentricity is factory-adjusted (correction of variation in the paper feed amount per rotation).
Chapter 4 -Service mode : SERVICE MODE > ADJUST > GAP CALIB -Service mode : SERVICE MODE > ADJUST > SENSOR CALIB Test chart : CL-7( Tool No. : FY9-9323 Use anew chart.) -Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS Media type : Photo glossy paper Media size : Media having a width equal toor larger then that of A2-size paper 4.5.3 Procedure after Replacing the Head Management Sensor...
Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0013-6993 T-5-1 Level Periodic Replacement part User None Service None Personnel 5.2 Consumable Parts 5.2.1 Consumable Parts 0013-6997 T-5-2 Level Consumable Durability Remarks (A0) Description part no User See 1 2 6 "Consumable" Service WASTE INK TANK UNIT QM3-1369-000...
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Contents Contents 6.1 Troubleshooting ................................6-1 6.1.1 Outline......................................6-1 6.1.1.1 Outline of Troubleshooting .....................................6-1 6.1.2 Troubleshooting by the Phenomenon ............................6-1 6.1.2.1 Incorrect Value Check Value ..................................6-1 6.1.2.2 Load roll..........................................6-1 6.1.2.3 Load sheets. /Remove sheets..................................6-1 6.1.2.4 Open Ink Tank Cover......................................6-1 6.1.2.5 The printer cannot be turned on.
Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1941 1. Overview Targets of troubleshooting are classified into the troubles displayed on the LCD (i.e., warnings, errors, and service calls) and the troubles not displayed on the LCD. Warnings and errors are displayed on the printer's LCD along with a code comprising alphanumeric characters. 2.
Chapter 6 6.1.2.5 The printer cannot be turned on. 0014-0916 <Example of symptom> Nothing appears when the power button is pressed. <Cause> Improper connection of connector, defective power connector, defective power supply PCB, defective operation panel, or defective main controller PCB <Countermeasure>...
Chapter 6 6.1.2.9 Other printing errors 0014-0954 <Example of symptom> Stained media <Cause> Media is stained with ink mist. <Countermeasure> 1) Clean the inner surface of the top cover or paper feed path using a well-wrung soft cloth. 6.1.3 Troubleshooting When Warnings Occur 6.1.3.1 Ink Level: Check(1000/1001/1002/1003/1006/1007) 0012-8571 No code number is displayed when a warning occurs.
Chapter 6 If there is any print or stain in the detection area on the media or the media size is not the specified one, replace the media. 2) Media loading position check If the media loading position is wrong, load the media again. 3) Visual check Remove foreign substances from multi sensor if any.
Chapter 6 <Probable fault location> Media type or main controller PCB <Countermeasure> 1) Media check Check the loaded media. If the media type is different from that required by the send data, no media is loaded, or the size of the loaded media is not the specified one, load correct media.
Chapter 6 1) Roll media If roll media is used up, load new roll media. 2) Media sensor Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the media sensor. 3) Replace the main controller PCB. 6.1.4.11 03130031-260E Gap detection error 0013-7223 <Cause>...
Chapter 6 6.1.4.17 03130031-2F20/03130031-22/03130031-2F23/03130031-2F28/03130031-2F2D Defective sensor in purge unit 0014-1031 <Cause> The pump cam sensor in the purge unit could not detect the home position of the purge motor within the specified time. <Probable fault location> Purge unit or main controller PCB <Countermeasure>...
Chapter 6 Printhead DI correction failed. <Probable fault location> Printhead, head relay PCB, carriage relay PCB, carriage unit, or main controller PCB <Countermeasure> 1) Replace the printhead. 2) Cable continuity check If continuity of the cable between the head relay PCB and the carriage relay PCB is abnormal, replace the cable. 3) Replace the Head relay PCB.
Chapter 6 <Countermeasure> 1) Replace the ink tank. 2) Replace the ink tank unit. 3) Replace the main controller PCB. 6.1.4.28 03830101-2521/03830102-2522/03830103-2523/03830104-2520/03830106-2526/03830105-2527 Ink tank is not installed. ( This error occurs when the ink tank is replaced.) 0013-6840 <Cause> When the ink tank was replaced, the closed state of the ink cover was detected with the ink tank removed. <Probable fault location>...
Chapter 6 6.1.4.33 03862000-2E09 Insufficient roll media error 0014-0980 <Cause> The machine detected that the remaining roll media was insufficient. <Probable fault location> Roll media, feed roller HP sensor, feed roller encoder film, feed roller encoder, or main controller PCB <Countermeasure>...
Chapter 6 <Countermeasure> 1) Replace the purge unit. After replacing the purge unit, select [SERVICE MODE]>[INITIALIZE]>[PARTS COUNTER] to reset the counter. 2) Replace the main controller PCB. 6.1.5.2 E144-4047 Supply system's count error 0014-1066 <Cause> The machine detected that the carriage scan count reached the specified value. <Probable fault location>...
Chapter 6 6.2 Location of Connectors and Pin Arrangement 6.2.1 Main controller PCB 0013-7814 J3601 J3201 J3602 J3202 J1801 J2801 J3401 J3401 J2501 J3101 J3101 J2601 J2701 J3301 J3002 J2702 J3001 J2502 F-6-1 T-6-1 J1801 Pin Number Signal name IN/OUT Function RGV20(+5V) Power supply (+5V)
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Chapter 6 J2502 Pin Number Signal name IN/OUT Function SNS3V Power supply (+3.3V) /INKBEN_OPEN_R Valve open/close detection sencor output signal /TANKCOVER_R Ink tank cover switch output signal N.C.(SNS3V) N.C. N.C.(GND) N.C. N.C.(/INKBEN_CAM_R) N.C. T-6-4 J2601 Pin Number Signal name IN/OUT Function POWER_ON Power switch signal...
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Chapter 6 J2801 Pin Number Signal name IN/OUT Function LFSP_BB Feed motor drive signal BB LFSP_VM Power supply (+32V) LFSP_B Feed motor drive signal B T-6-8 J3001 Pin Number Signal name IN/OUT Function Power supply (+32V) VM_CR Upper cover lock switch output signal T-6-9 J3002 Pin Number Signal name...
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Chapter 6 T-6-14 J3401 Pin Number Signal name IN/OUT Function VMGND VMGND VMGND VMGND VH_MONI1 VH control signal 1 VH_ENB VH power supply ON/OFF signal VH_MONI2 VH control signal 2 +3.3V Power supply (+3.3V) +3.3V Power supply (+3.3V) SNS5V Power supply (+5V) SNS5V Power supply (+5V) Power supply (+32V)
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Chapter 6 J3601 Pin Number Signal name IN/OUT Function PWLED1_ON Multi sensor LED1 drive signal PWLED3_ON Multi sensor LED3 drive signal /H3V_ON_B Power supply (+3V) MLT_SENS_1IN Multi sensor signal 1 MLT_SENS_2IN Multi sensor signal 2 PWLED4_ON Multi sensor LED4 drive signal H1-B-DATA-2-OD_B Odd head data signal 2(B) H1-B-DATA-3-OD_B...
Chapter 6 J3602 Pin Number Signal name IN/OUT Function H1-A-DATA-1-OD_B Odd head data signal 1(A) H1-B-HE-2_B Head heat enable signal 2(B) 6.2.2 Carriage relay PCB 0013-7815 J101 J103 J102 J201 J202 J702 J601 F-6-2 T-6-17 J101 Pin Number Signal name IN/OUT Function VMGND...
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Chapter 6 J102 Pin Number Signal name IN/OUT Function /H1-F-HE-10_B Head heat enable signal 10(F) H1-F-DATA-11-OD_B Odd head data signal 11(F) H1-F-HE-11_B Head heat enable signal 11(F) H1-F-DATA-11-EV_B Even head data signal 11(F) H1-F-DATA-10-EV_B Even head data signal 10(F) H1-E-HE-9_B Head heat enable signal 9(E) H1-E-DATA-9-EV_B Even head data signal 9(E)
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Chapter 6 J103 Pin Number Signal name IN/OUT Function H1-C-DATA-5-EV_B Even head data signal 5(C) H1-B-HE-3_B Head heat enable signal 3(B) H1-C-DATA-4-EV_B Even head data signal 4(C) H1-B-DATA-3-EV_B Even head data signal 3(B) H1-B-DATA-2-EV_B Even head data signal 2(B) H1-A-DATA-1-EV_B Even head data signal 1(A) H1-A-HE-1_B Head heat enable signal 1(A)
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Chapter 6 J601 Pin Number Signal name IN/OUT Function PWLED4 Multi sensor LED 4 drive signal PWLED3 Multi sensor LED 3 drive signal PWLED2 Multi sensor LED 2 drive signal PWLED1 Multi sensor LED 1 drive signal VMGND T-6-23 J702 Pin Number Signal name IN/OUT Function...
Chapter 6 6.2.3 Head relay PCB 0012-6417 J101 J201 J102 J601 F-6-3 T-6-24 J101 Pin Number Signal name IN/OUT Function VMGND PWLED1 Multi sensor LED1 drive signal PWLED2 Multi sensor LED2 drive signal PWLED3 Multi sensor LED3 drive signal PWLED4 Multi sensor LED4 drive signal VMGND Power supply (+3V)
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Chapter 6 J102 Pin Number Signal name IN/OUT Function H1-E-DATA-9-EV Even head data signal 9(E) H1-E-DATA-8-EV Even head data signal 8(E) /H1-D-HE-7 Head heat enable signal 7(D) H1-D-DATA-7-EV Even head data signal 7(D) H1-D-DATA-6-EV Even head data signal 6(D) /H1-D-HE-6 Head heat enable signal 6(D) H1-D-DATA-6-OD Odd head data signal 6(D)
Chapter 6 J601 Pin Number Signal name IN/OUT Function H3V_1 Power supply (+3V) H1-B-DATA-3-EV Even head data signal 3(B) H1-A-DATA-0-EV Even head data signal 0(A) /H1-B-HE-2 Head heat enable signal 2(B) Power supply Power supply H1-D-DIA2 Head DI sensor signal 2(D) /H1-E-HE-8 Head heat enable signal 8(E) H1-E-DIA2...
Chapter 6 - GARO Firmware Update Tool - L Printer Service Tool 1. GARO Firmware Update Tool GARO Firmware Update Tool is the same as that for user. Procedure 1) Start CARO Firmware Update Tool. 2) Place the printer in the online mode. 3) Transfer the firmware data to the printer according to the instructions shown on the display.
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Contents Contents 7.1 Service Mode .................................7-1 7.1.1 Service Mode ....................................7-1 7.1.2 Service Mode Map ..................................7-1 7.1.3 Details of Service Mode................................7-5 7.2 Special Mode................................7-11 7.2.1 Special Modes for Servicing ..............................7-11...
Chapter 7 7.1 Service Mode 7.1.1 Service Mode 0013-7777 a. How to enter the Service mode Enter the Service mode following the procedure below. (1) Turn off the printer. (2) Turn on the printer while holding down the [Paper Source]key and [Informarion]key. *Keep pressing the above buttons until "Initializing"appears on the display.
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Chapter 7 (FUNCTION) COUNTER PRINTER INK-USE1 LIFE TTL INK-USE1(BK) LIFE ROLL INK-USE1(MBK) LIFE CUTSHEET INK-USE1(MBK2) LIFE CASSETTE INK-USE1(C) LIFE A INK-USE1(M) (LIFE B,C,D,E) INK-USE1(Y) INK-USE1(TTL) LIFE F N-INK-USE1(BK) POWER ON N-INK-USE1(MBK) W-INK N-INK-USE1(MBK2) CUTTER N-INK-USE1(C) WIPE N-INK-USE1(M) CARRIGE N-INK-USE1(Y) PRINT N-INK-USE1(TTL) CR COUNT CR DIST...
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Chapter 7 (COUNTER) MEDIA1 NAME HEAD DOT. CNT 1 <m2> <sq,f> ROLL <m2> ROLL <sq,f> MBK2 CUTSHEET <m2> CUTSHEET <sq,f> CASSETTE <m2> CASSETTE <sq,f> HEAD DOT. CNT 2 (MEDIA 2 6) MEDIA7 MBK2 NAME <m2> <sq,f> ROLL <m2> ROLL <sq,f> CUTSHEET <m2>...
Chapter 7 (COUNTER) SETTING DATE TIME INITIALIZE WARNING ERROR ADJUST W-INK CARRIAGE PURGE INK-USE CNT CUTTER-CHG CNT W-INK CHG CNT HEAD-CHG CNT PARTS-CHG CNT PARTS A1 PARTS B1 PARTS D PARTS M1 PARTS COUNTER PARTS A1 PARTS B1 PARTS D PARTS M1 F-7-5 7.1.3 Details of Service Mode...
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Chapter 7 (7) INK CHECK Displays the history of execution of "Ink Check Off" in the Main menu in the order of C,M,Y,MBK,MBK,and BK from in this order. 0:No execution 1:Executed at least once b. I/O DISPLAY(*To be supported by the next version) Shows the statuses and sensors and switches on the display.
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Chapter 7 Use photo glossy paper. -PRINT PATTERN > LF TUNING This pattern is used to adjust the cassette feed roller eccentricity. For details,refer to "Disassembly/Adjustment" > "Adjustment and Setup" > "Action to Take after Replacing the Cassette Feed Roller HP Sensor or Cassette Feed Roller Encoder". Use photo glossy paper.
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Chapter 7 T-7-11 Display Description Unit CLN-A-1 Cumulative number of automatic cleaning 1 (normal suction) operations Times CLN-A-2 Cumulative number of automatic cleaning 2 (ink level adjusting) operations Times CLN-A-3 Cumulative number of automatic cleaning 3 (initial filling) operations Times CLN-A-6 Cumulative number of automatic cleaning 6 (strong normal suction) operations Times...
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Chapter 7 T-7-16 Display Description Unit INK USE2(XX) XX: Ink color Cumulative consumption amount of each color of generic ink INK USE2(TTL) Total consumption amount of generic ink N-INK USE2(XX) XX: Ink color Cumulative consumption amount of each color of refill ink N-INK USE2(TTL) Total consumption amount of each color of refill ink - INK-EXC: Counters related to ink...
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Chapter 7 - MEDIASIZE1 CUT: Counters related to cut sheet printing T-7-22 Display Description Unit P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but smaller than 36 inches m2/Sq.f (physical size) P-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but smaller than 24 inches m2/Sq.f (physical size) P-SQ 17...
Chapter 7 7.2 Special Mode 7.2.1 Special Modes for Servicing 0014-3355 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
Chapter 8 8.1 Outline 8.1.1 Outline 0014-1949 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.
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Chapter 8 Code* Description 03010000-2016 Paper came off at paper feed. 03010000-2017 Media right edge not detected 03010000-2018 Media left edge not detected 03010000-2820 Head registration in proper adjustment 03010000-2821 LF adjustment error 03010000-2822 Eccentricity improper adjustment 03010000-2823 Printhead check error 03010000-2E1F Media is too small to print adjustment pattern 03010000-2E27...
Chapter 8 Code* Description 03830102-2522 Ink tank not installed (M) 03830103-2523 Ink tank not installed (C) 03830104-2520 Ink tank not installed (BK) 03830106-2526 Ink tank not Installed (MBK) 03830106-2527 Ink tank not installed (MBK2) 03830201-2541 Ink tank ID error (Y) 03830202-2542 Ink tank ID error (M) 03830203-2543...