Appendix A
Where To Get Help
Contacting Epson Support
Epson provides technical support and information on the installation, configuration, and
operation of professional printing products through the Epson Preferred Limited Warranty
Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and
hours of support are subject to change without notice.
Before you call, make sure you have your Unit ID number, which is included with the Epson
Preferred Limited Warranty Plan information that came with your printer. You'll also need
your printer serial number and proof of purchase.
Visit Epson's U.S. support website (www.epson.com/support) or Canadian website
(www.epson.ca/support) and select your product for solutions to common problems. You
can download drivers, firmware, and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Note:
For help using any other software on your system, see the documentation for that software for
technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink packs, paper, and accessories from an EPSON
authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.
New :For All products
Where To Get Help
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