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LCD screen message
Solution
Command Error
Press the
installed RIP software is compatible with the product.
Check print settings on
RIP.
F/W Install Error
Turn off the product, wait a few minutes, and turn it on again. Then reinstall
the firmware again.
Firmware update failed.
If this message persists, contact Epson for support.
Restart the printer.
Auto Take-up Reel Unit
Press the
stopped.
Then set the Auto switch on the auto take-up reel to the off position, set it
back to the original position, and reattach the media to the auto take-up reel.
Media Size Error
Raise the media loading lever and remove the currently loaded media. Be
sure the media is at least 11.8 inches (300 mm) wide.
Load correct size media.
If this message appears even when the media is the correct width, turn off
the Media Size Check setting and try printing again.
Maintenance Request
The product part indicated is nearing or at the end of its service life. Contact
Epson for support and provide them with the service code shown on the LCD
Replace Part Soon or
screen.
Replace Part Now
You must replace the part before printing again. If you continue to print, a call
XXXXXXXXXX
for service occurs.
Call For Service
A call for service occurs when:
XXX Error XXX
• The power cable is not connected securely
Power off and then on. If • An error occurs that cannot be cleared
this doesn't work, note
When a call for service has occurred, the printer automatically stops printing.
the code and call for
Turn off the printer, disconnect the power cable from both the outlet and the
service.
printer, and then reconnect them. Turn the printer on and off several times. If
the same call for service is displayed on the LCD screen, contact Epson for
support and provide them with the service code shown on the LCD screen.
Status Icons
pause/cancel button and select Job Cancel. Make sure the
pause/cancel button and select Job Cancel to cancel printing.
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